Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Feb 19, 2010
TL*THE CONTACT OWNS A 2004 HONDA ACCORD. THE CONTACT STATED AS SHE WAS DRIVING 40 MPH THE TRANSMISSION STOPPED WITHOUT GIVING ANY WARNINGS. THE VEHICLE SHIFTED OUT OF GEAR AND STOPPED IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS TOWED TO THE HONDA DEALER AND THEY INFORMED HER THAT THE TRANSMISSION BURNED OUT AND NEEDED TO BE REPLACED. THERE WAS NO WARRANTY ON THE TRANSMISSION AND THE CONTACT STATED ... Read more
MERCEDES-BENZ
C
(2009) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 23, 2010
Incident date: Nov 14, 2008
TL*THE CONTACT OWNS A 2009 MERCEDES BENZ C300. WHENEVER THE CONTACT PLACED THE VEHICLE INTO REVERSE OR DRIVE I WOULD VIOLENTLY SWITCH INTO GEAR CAUSING THE VEHICLE TO SLIGHTLY SURGE FORWARD. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP ON THIRTEEN DIFFERENT OCCASIONS WHERE SEVERAL DIFFERENT PARTS HAVE BEEN SERVICED ON THE TRANSMISSION;HOWEVER THE CONTACT IS STILL EXPERIENCING THE FAILURE. THE CONT... Read more
Incident date: Jan 18, 2010
2007 ODYSSEY, BOUGHT ON 18 JAN 2010 FROM DCH ACADEMY HONDA, OLD BRIDGE, NJ AS A USED VEHICLE. ON THE SAME WEEK REPORTED THAT THERE IS PROBLEM IN TRANSMISSION. WHEN ACCELERATING AT 40MPH TO 50MPH, THERE A VIBRATION OBSERVED CONSTANTLY AND TRANSMISSION IS GETTING LOCKED AT 1.5RPM AND NOT GETTING ACCELERATING. WHEN IT GOT REPORTED TO USED CAR DEPARTMENT, MECHANIC WAS KEEP ON SAYING THAT IT IS INT... Read more
Incident date: Aug 1, 2006
NUMEROUS OCCASIONS OF UNEXPLAINED ACCELERATION AND WERE REPORTED TO TOYOTA WHO REPORTED COULD NOT FIND A PROBLEM. NUMEROUS OCCASIONS OF BRAKING PROBLEMS AND WERE REPORTED TO TOYOTA WHO REPORTED COULD NOT FIND A PROBLEM. NUMEROUS OCCASIONS OF STEERING PROBLEMS AND WERE REPORTED TO TOYOTA WHO REPORTED COULD NOT FIND A PROBLEM. NUMEROUS OCCASIONS OF TRANSMISSION PROBLEMS AND WERE REPORTED TO TOYOT... Read more
Incident date: Dec 10, 2005
I'M AN OWNER OF A 2006 TOYOTA AVALON AND I'M CURIOUS IF THE ELECTRONIC TRANSMISSION HAS BEEN INVESTIGATED AS A CAUSE OF THE ACCELERATOR ISSUE? I PURCHASED THIS CAR AS A NEW CAR AND WITHIN 2 WEEKS I RETURNED O THE DEALER TO HAVE THE TRANSMISSION CHECKED. AT THIS POINT IT LAGGED WHEN DOWNSHIFTING OR SEEMED TO BE CONTINUOUSLY SEARCHING FOR THE APPROPRIATE GEAR. I WAS TOLD THAT HE COMPUTER HAD TO L... Read more
Incident date: Nov 17, 2009
OUR 96 FORD EXPLORER TRANSMISSION HAS SLIPPED OUT OF GEAR AT UNPREDICTABLE TIMES, SPEEDS, AND INCLINES. ONLY HAVE HAD A BACK BUMPER "BUMPED" WHEN THIS HAPPENED, BUT WOULD REALLY LIKE FOR SOME DEPT OR ENTITY TO REFER US TO A TRULY KNOWLEDGEABLE AND EXPERIENCED TRANSMISSION SHOP OR OTHER HELPFUL SOURCE. *TR
Crash
Incident date: Aug 10, 2009
OCCASIONALLY WHEN THE TRUCK COMES TO A STOP OR COASTING, THE RPM GAGE STARTS TO FLUCTUATE, AND THE TRUCK STARTS TO SHAKE. MOST OF THE TIME IT WILL RESULT IN THE TRUCK COMPLETELY TURNING OFF. THIS HAPPENS ALMOST EVERY DAY; OCCURRING ATLEAST 1-3 TIMES. THE FIRST TIME IT STARTED WAS IN THE SUMMER OF 2009. IT IS REALLY FRUSTRATING WHEN THIS HAPPENS AT AN INTERSECTION, A LIGHT OR MAYBE AS I AM TURNING,... Read more
Incident date: Dec 12, 2009
MY 2002 FORD EXPLORER HAS A TRANSMISSION FAILURE. THE OD LIGHT IS BLINKING. AND IT SHIFTS HARD WITH GEARS. ALSO MAKES A KNOCKING NOISE WHEN TRYING TO SHIFT. WHEN I TRY TO GO, THE RPM JUST RUNS HIGH AND THE TRUCK DOES NOT MOVE. WHEN IM DRIVING AND IT NEEDS TO SHIFT TO ANOTHER GEAR, IT JUST REMS AND DOESN'T SHIFT. *TR
Incident date: Feb 22, 2010
APPROXIMATELY 3 DAYS AGO, AUTOMATIC TRANSMISSION SLIPPED BRIEFLY, OCCURRED AGAIN ON 2/22/10. SELF-CORRECTED BOTH TIMES. VEHICLE WAS HAULING ENCLOSED CARGO TRAILER CONTAINING 3 ATV'S. PARKED VEHICLE AND SHUT OFF IGNITION, VEHICLE WAS IN PARK. APPROXIMATELY 3 MINUTES LATER NOTICED SMOKE FROM UNDER HOOD. FIRE SPREAD TOO RAPIDLY FOR EFFECTIVE USE OF FIRE EXTINGUISHER. ENGINE COMPARTMENT WAS FULLY... Read more
Fire
Incident date: Feb 23, 2010
I HAVE A 2002 FORD EXPLORER. I BOUGHT TI USED WITH 64,000 MILES ON IT. REPLACED BOTH REAR WHEEL BEARINGS. I HAVE ALSO REPLACED ALL STRUTS AND COILS SPRINGS. I HAVE AN ENGINE LIGHT ON FOR A INTAKE GASKET PROBLEM. THEN ON MY WAY HOME FROM WORK TODAY MY O/D LIGHT CAME ON. MY TRUCK HAS 130,000 MILES ON IT. BEFORE I PURCHASED EXPLORER I FOUND OUT IT WAS IN A REAR END ACCIDENT. *TR
Incident date: Feb 19, 2010
I HAVE A 2004 TOYOTA SIENNA, WITH ONLY 70,000 MILES. I SUDDENLY AND INTERMITTENTLY LOST POWER STEERING. IT WAS NOT TOTAL LOSS--THAT I COULD HAVE HANDLED, BUT IT WOULD COME AND GO, EVEN WITHIN A SINGLE TURN. WHEN I TURNED THE WHEEL, I COULD NOT PREDICT HOW THE CAR WOULD RESPOND. NO ACCIDENT, FORTUNATELY, BUT A COUPLE OF CLOSE CALLS. I DROVE IMMEDIATELY TO A T DEALER, AND THEY DIAGNOSED A FAILED U J... Read more
Incident date: Mar 31, 1998
WHILE DRIVING MY 1997 LEXUS LS400 IN CA ON THE 605 FWY, WEST TOWARD 210 FWY, ALL SYSTEMS ON THE CAR LOCKED (STEERING WHEEL, BRAKES, GAS PEDAL) AS I WAS CHANGING LANES. I HAD NO CONTROL OF THE CAR AND AFTER SPINNING SEVERAL TIMES RAN INTO THE CENTER DIVIDER. I WAS VERY LUCKY NOT TO GO OVER THE DIVIDER INTO ONCOMING TRAFFIC AND BE KILLED. I SUSTAINED NECK AND HEAD INJURIES AND THE CAR WAS TOTALED... Read more
Crash
1 injured
Incident date: Jul 14, 2005
TL*THE CONTACT OWNS A 2003 HONDA ODYSSEY. SHE STATED THAT WHILE DRIVING 35 MPH THE VEHICLE WOULD SHAKE, VIBRATE AND SQUEAK. WHEN THE BRAKES WERE ENGAGED, THE VEHICLE ACCELERATED WITHOUT A WARNING FOR A FEW MOMENTS AND THEN IT WOULD DECREASE IN SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. A SECOND DEALER DIAGNOSED THE FAILURE AS AN INTERNAL TRANSMISSION FAILU... Read more
Incident date: Feb 8, 2010
AM A SECOND OWNER OF 2001 ACURA MDX WITH 84,000 MILES, OWNED SINCE APPROX 35000 MILES. WHILE DRIVING HOME THE AUTOMATIC TRANSMISSION BEGAN TO SLIP, CAUSING HIGHER THAN NORMAL ENGINE SPEED WHILE UP SHIFTING. DOWN SHIFTING WHILE SLOWING TO A STOP CAUSED SUDDEN AND SEVERE ENGINE BRAKING AND VERY ROUGH SHIFTING. THIS COULD HAVE EASILY RESULTED IN AN ACCIDENT. NO PRIOR ISSUES NOTICED, AND VEHICLE H... Read more
Incident date: Jan 2, 2004
SOMEONE NEEDS TO LISTEN! I HAVE A 2004 LEXUS RX330. IT'S HAD TROUBLE FROM DAY ONE, AND I GOT NOWHERE! THEY HAVE DONE 5 UPDATES ON THE COMPUTER. NOW IT ONLY SEEMS TO HAVE TROUBLE AT 20 MPH, INSTEAD OF 40-50 AND 65-80, OF LURCHING, HESITATING, THEN TAKING OFF LIKE A BAT OUT OF HELL. IT'S HAD A "BULLETIN" ON THE FRONT BRAKES, AND SHIMMIED ALL OVER THE ROAD. I HAVE PAPER WORK ON ALL OF THIS AND M... Read more
1 injured
VOLKSWAGEN
JETTA
(2010) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 23, 2010
Incident date: Feb 11, 2010
LEAVING A PARKING LOT AND STOPPING FOR ONCOMING TRAFFIC I PRESSED THE GAS PEDAL TO MOVE ONTO THE HIGHWAY BUT CAR DID NOT MOVE. AFTER I PUT MY FOOT ALL THE WAY DOWN THE SECOND ATTEMPT THE CLUTCH ENGAGED AND THE CAR MOVED FORWARD. THE CAR IS A 2010 VW JETTA DIESEL. *TR
Incident date: Jan 5, 2010
I WAS IN A MULTI-STOREY CAR PARK AND I SPOTTED A FREE SPACE 20 YARDS AHEAD. I TOOK MY FOOT OFF THE ACCELERATOR, AND THE VEHICLE BEGUN TO LOSE SPEED NORMALLY. I APPLIED THE BRAKE GENTLY TO TURN RIGHT INTO AN EMPTY SPOT. I WAS BRAKING TO A HALT AT AN APPROPRIATE DISTANCE FROM A RETAINING WALL WHEN SUDDENLY, WITH NO WARNING, THE TOYOTA LURCHED FORWARD AT AN INCREDIBLE RATE OF ACCELERATION, STRUCK T... Read more
Crash
1 injured
Incident date: Nov 1, 2009
THE TRANSMISSION IN MY 2009 TOYOTA RAV4 SEEMS TO SLIP. WHEN I PRESS ON THE ACCELERATOR FROM A COMPLETE STOP, THE VEHICLE VIOLENTLY JERKS 2 OR 3 TIMES BEFORE IT TAKES OFF. IT DOESN'T HAPPEN EVERY TIME, BUT IT HAPPENS AT LEAST 3 TIMES A DAY. *TR
Incident date: Jul 15, 2008
CAR WOULDN'T SHIFT PROPERLY. TOYOTA DEALER SAID I NEEDED A NEW TRANSMISSION DUE TO A PROBLEM WITH THE SOLENOID. AFTER INTERNET SEARCHING THE PROBLEM, I ASKED THAT THE LOCAL REPAIR SHOP REPLACE THE COMPUTER (MUCH LESS COSTLY) AND THE CAR STARTED WORKING AGAIN. AN INTERNAL MEMO TO DEALERS STATED THAT THIS WAS A COMMON PROBLEM ON THE MAKE/MODEL BUT THE LOCAL DEALER DID NOT MENTION SUCH A MEMO. I ... Read more
NISSAN
PATHFINDER
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 23, 2010
Incident date: Feb 13, 2010
THE 2005/06 NISSAN PATHFINDER HAS AN ISSUE WITH THE RADIATOR (COOLANT) LEAKING INTO THE TRANSMISSION. THE DEFECT CAUSES THE CAR TO SMOKE ONCE THE TRANSMISSION HAS COMPLETELY GONE OUT. THIS ALSO AT SOME POINTS CAUSES THE CAR TO SWITCH GEARS VIOLENTLY ON WHEN GOING ABOVE 60 MPH. *TR
Incident date: Jan 20, 2010
I HAVE BEEN A LOYAL TOYOTA OWNER FOR 20 YEARS AND I WOULD LIKE TO TELL YOU ABOUT MY LATEST EXPERIENCE WITH MY 2005 TOYOTA CAMRY. AFTER 91,000 MILES, I NEEDED TO GET A NEW TRANSMISSION. I TYPICALLY DROVE MY TOYOTA TO 150,000 MILES AND NEVER HAD ANY PROBLEMS WITH THE POWER TRAIN. I CONTACTED TOYOTA CUSTOMER SERVICE, THEY INITIALLY SAID THEY MIGHT BE ABLE TO HELP ME BUT NEVER FOLLOWED UP. I TRIED ... Read more
Incident date: Feb 23, 2001
1990 FORD ESCORT WITH 1.9 L ENGINE, THROTTLE-BODY FUEL INJ, AND MAN 5-SPEED TRANSM. APPROX 8 HWY MILES FROM HOME, PASSING THRU SMALL TOWN WITH 25-MPH LIMIT, SIGNAL LIGHT, AND RR CROSSING, THE FORD'S ENGINE SUDDENLY REVVED TO INCREDIBLY HIGH RPM'S. FRIGHTENED, I IMMEDIATELY PUSHED IN THE CLUTCH. NO FLOOR MAT OR STUCK ACCELERATOR/MECHANICAL PROBLEMS EXISTED. APPARENTLY THIS WAS A COMPUTER CAUSE. WIT... Read more
Incident date: Aug 28, 2009
NOTE: THE DATE GIVEN IS FOR THE FIRST OF SEVERAL INCIDENTS. VEHICLE: 2009 TOYOTA TACOMA; 4 CYL. AUTO TRANS. WHEN ASCENDING MOUNTAIN PASSES, IN DRIVE, LETTING OFF ON GAS AS SUMMIT IS REACHED, VEHICLE ACCELERATES OVER SUMMIT AND CONTINUES ACCELERATION. I'VE BEEN ABLE TO DROP THE RPM BY REPEATEDLY HITTING BRAKE AND THEN TAPPING GAS. THIS LOWERS THE RPM AND PUTS TRANSMISSION BACK INTO HIGHEST GEAR. ... Read more
Incident date: Feb 21, 2010
HESITATION IN THE AUTOMATIC MODE WHEN DECREASING SPEED THEN TRYING TO INITIATE A TURN. FOR EXAMPLE GOING DOWN THE ROAD AT 50MPH THEN BRAKING TO TURN LEFT, ONCE BRAKING OCCURS A SIGNIFICANT HESITATION WILL OCCUR WHICH MAY RESULT IN THE ONCOMING TRAFFIC HITTING YOU. *TR
Incident date: Sep 17, 2008
WE HAVE A 2004 NISSAN MAXIMA (AUTOMATIC) EVER SINCE WE BOUGHT IT I'VE ALWAYS NOTICED A SLIGHT JERK WHEN I ACCELERATE BUT NEVER THOUGHT TWICE. NOW THAT SAME PROBLEM HAS GOTTEN WORSE WHERE THE JERK IS MORE NOTICEABLE. I'VE GOTTEN A TRANSMISSION FLUSH AND CHANGED OUT MY ENGINE AND RADIATOR MOUNTS AND STILL THE SAME PROBLEM SEEMS TO OCCUR. SO I GOOGLED THE PROBLEM AND CAME ACROSS 339 COMPLAINTS ON TH... Read more
Incident date: Sep 3, 2009
MY 2002 TOYOTA CAMRY ACCELERATED SUDDENLY AS I WAS TURNING INTO A PARKING LOT CAUSING ME TO HIT A PARKED CAR.. THE CAR THAT WAS HIT WAS TOTALED & MY CAR HAD 3400.00 WORTH OF DAMAGE. AT THE TIME OF THE INCIDENT IN SEPT. 2009 I DID NOT KNOW THAT TOYOTA'S WERE HAVING A PROBLEM. NOW IN LIGHT OF THE RECENT RECALLS I BELIEVE MY CAR HAS AN ACCELERATION PROBLEM. *TR
Crash
Incident date: Feb 17, 2010
TRANSMISSION FAILURE WITHOUT WARNING ON MY 2005 MERCURY MONTEREY VAN. THIS CAR WAS WELL MAINTAINED. TRANSMISSION FLUID LEVEL WAS FOUND TO BE OKAY. TORQUE CONVERTER FAILED. I WAS PARKED AT THE TIME AT UNIVERSITY PARKING LOT WHERE I WORK. STARTED ENGINE, NO NOISE OR INDICATION ON ELECTRONIC WARNING SYSTEM, AND WHEN PUT INTO GEAR THE SYSTEM SIMPLY WAS IN NEUTRAL. HAD TO HAVE VEHICLE TOWED TO DEALERS ... Read more
Incident date: Aug 12, 2009
GM 2006 IMPALA TRANSMISSION FAILURE. UPON INITIAL OPERATION TRANSAXLE SHUDDERS, STUTTERS, AND STALLS UPON ACCELERATION DEMAND. FAILURE CREATES AN UNANTICIPATED AND WARNING-LESS SLOW-DOWN OF MY VEHICLE DIRECTLY IN FRONT OF OTHER ACCELERATING VEHICLES. A SAFETY HAZARD RESULTS FROM POSSIBLE REAR-ENDING BY FOLLOWING MOTORISTS THAT HAVE TO BE UNAWARE THE CAR IN FRONT OF THEM HAS STUTTERED AND SLOWED DO... Read more
Incident date: Aug 13, 1985
IN 1984, I OWNED A TOYOTA CELICA AND WAS ON THE FREEWAY DRIVING WHEN I HAD THE CAR SPED UP AND I WAS UNABLE TO SLOW DOWN. WELL AHEAD OF RECENT COMPLAINTS. AS I CAME DOWN A BUSY OFF-RAMP, I COULD DO NOTHING BUT TO TURN THE CAR OFF. I FINALLY CAME TO A STOP WITHOUT INCIDENT. I TURNED THE CAR BACK ON AND STRESSED OVER WHAT WOULD HAPPEN AT THAT MOMENT WITH HAZARD LIGHTS FLASHING TO ALERT OTHERS. ... Read more
Incident date: Feb 21, 2010
2007 HONDA ODYSSEY. FULL TRANSMISSION REPLACED AFTER ONLY APPROXIMATELY 27,000 MILES. I NOW HAVE APPROXIMATELY 33,500 MILES AND SAME PROBLEM WITH TRANSMISSION HAS BEGUN. NOTICEABLE FLUTTER AT APPROXIMATELY 35 MPH AND A SERIOUS SHIFTING DOWNGRADE AT 20 MPH WHEN FOOT IS OFF ACCELERATOR. WAS TOLD BY DEALER THEY WOULD UPDATE COMPUTER AND IF THAT DOESN'T WORK THEN THEY WOULD MOST LIKELY HAVE TO REP... Read more
Incident date: Feb 10, 2010
O/D LIGHT FLICKERING AND TRANSMISSION IS SLIPPING. WILL NOT GO INTO GEAR WITHOUT A VIOLENT JERK AND SOMETIMES WONT GO INTO GEAR AT ALL. CAR HAS TO COMPLETELY IDLE BEFORE YOU CAN PRESS THE GAS WHICH IS VERY DANGEROUS BECAUSE I WILL SOMETIMES BE IN THE MIDDLE OF THE ROADWAY OR DRIVING DOWN THE ROAD OR CROSSING OVER TRAFFIC TO THE LEFT AFTER A STOP AT A LIGHT. *TR
Incident date: Jan 5, 2010
2003 PONTIAC VIBE. HAS A TOYOTA ENGINE AND TRANSMISSION. MY WIFE AND CHILD WERE TRAVELING DOWN THE ROAD WHEN THE TRANSMISSION SUDDENLY QUIT PULLING IN THE MIDDLE OF THE ROADWAY,WITH NO WARNING. THE COMPLETE FAILURE LEFT THEM STRANDED IN A HEAVY TRAFFIC FLOW LOCATION WHERE A COLLISION WAS PROBABLE. NEITHER WERE INJURED AND A COLLISION WAS AVOIDED. AFTER RESEARCH ON THE WEB I FOUND A LOT OF SIMILAR ... Read more
Incident date: Feb 14, 2007
TL* THE CONTACT OWNS A 2006 TOYOTA PRIUS. THE CONTACT STATED THAT IN EXTREMELY COLD WEATHER CONDITIONS (20 DEGREES BELOW), THE AUTOMATIC TRANSMISSION WOULD BEGIN TO SLIP AND NOT SHIFT. IT WOULD MAKE A NOISE AND NOT ENGAGE THE ENGINE. HE NOTICED THE ISSUE EVERYTIME THE WEATHER WAS EXTREMELY COLD. HE TOOK THE VEHICLE TO THE DEALERSHIP AND THE VEHICLE WAS TEST DRIVEN WITH THE DEALER. THE PROBLEM WAS... Read more
Incident date: Oct 15, 2008
MY 2003 MINI COOPER'S CVT TRANSMISSION STOPPED WORKING ABOUT 1 YEAR AGO. THE MINI HAS 75K MILES (ALL HIGHWAY MILES). TOWED THE CAR TO THE MINI DEALERSHIP. HAD THE MODULAR UNIT REPLACED; HOWEVER THAT WASN'T THE PROBLEM. THE PROBLEM IS THAT THE CVT TRANSMISSION NEEDS TO BE REPLACED. THE COST TO REPLACE IT IS TOO MUCH. IT COST THE TRUE VALUE OF THE CAR...OVER $8,000 TO REPLACE IT. BMW/MINI C... Read more
Incident date: Feb 22, 2010
2/22/10 6:10 AM - NORMAL DRIVING CONDITIONS 2007 JEEP COMMANDER 3.7 V6, APPROX 30-35 MPH, LOSS OF POWER, NO POWER STEERING, ENGINE LIGHT CAME ON. STOPPED VEHICLE, TURNED VEHICLE OFF, RESTARTED, ENGINE LIGHT REMAINED BUT WAS DRIVABLE. THIS THE 3RD TIME IN A MONTH THIS HAS HAPPENED. HIGHEST RATE OF SPEED WITH LOSS OF POWER WAS 40 MPH. 2/21/10 - 4:30 PM - STARTED VEHICLE, PUT VEHICLE IN DRIVE, NO ... Read more
Incident date: Oct 6, 2007
I OWN A 2004 BMW X5, I PURCHASED THE CAR USED FROM SAM SWOPE BMW IN LOUISVILLE KY # 502-499-5080 THE CAR WAS CERTIFIED AND STILL UNDER WARRANTY WITH 37,000 MILES ON IT. I ALSO PURCHASED A EXTENDED WARRANTY AS WELL. MY COMPLAINT IS THE TRANSMISSION IS CAUSING THE CAR TO BE UNSAFE, AT TIMES WHEN STARTING FROM A STOP OR ROLL IT WILL CAUSE THE CAR TO LURCH FORWARD UNEXPECTEDLY I HAVE COMPLAINED SEVER... Read more
Incident date: Feb 11, 2010
TL* THE CONTACT OWNS A 2001 TOYOTA RAV4. THE CONTACT STATED THAT WHEN PULLING FROM A LIGHT AND TRYING TO DEPRESS THE ACCELERATOR PEDAL, IT DID NOT RESPOND. ALL OF A SUDDEN, THE VEHICLE JERKED FORWARD AS IF SOMEONE HAD STOMPED ON THE GAS PEDAL. SHE NOTICED THE PROBLEM SEVERAL TIMES PRIOR TO THE FAILURE TO A SMALLER DEGREE. SHE TOOK THE VEHICLE TO A REPAIR SHOP AND THE MECHANIC STATED THAT THE TRANS... Read more
VOLVO
C70 CONVERTIBLE
(2001) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 22, 2010
Incident date: Dec 22, 2009
I PURCHASED A 2001 VOLVO C70 CONVERTIBLE USED WITH ~ 73,000 MILES IN 2006. IT NOW HAS 93,000 MILES. LAST SUMMER I HAD TO REPLACE THE RADIATOR BECAUSE IT CRACKED. ON THE EVENING OF TUESDAY, DECEMBER 22 WHILE RETURNING HOME ON THE BELTWAY, I BEGAN TO SMELL SOMETHING AND AN UP ARROW INDICATING I SHOULD SHIFT GEAR LIT ON THE DASHBOARD PANEL. I LEARNED TWO DAYS LATER, I NEEDED TO REPLACE THE TRANSMISSI... Read more
Incident date: Oct 10, 2009
2004 MERCURY MONTEREY ,TRANSMISSION DOES NOT WORK. STOPPED IN THE MIDDLE OF 5 LANE INTERSTATE. *TR
Incident date: Feb 19, 2010
ON 02/19/10 WHILE DRIVING MY 2004 MAXIMA AT APPROXIMATELY 65 MPH ON A OPEN FLAT HIGHWAY, IT SUDDENLY DOWNED SHIFTED TO APPROXIMATELY 2ND GEAR. NOW IT WILL ONLY DO 40 MPH. I HAVE SINCE DISCOVERED THAT THEIR ARE SEVERAL OF 2004 MAXIMA OWNERS WITH THE SAME PROBLEM. I HAVE BEEN ADVISE BY MY MECHANIC THAT IT WILL COST APPROXIMATELY $3000 DOLLARS TO REPLACE THE TRANSMISSION. MY VEHICLE IS NOW PARKED AN... Read more
Incident date: Feb 19, 2010
2009 PONTIAC VIBE. WHEN THE CAR IS IN DRIVE AND THE CAR IS STOPPED OR NEARLY STOPPED, THE ENGINE RACES TO 7000 RPM. THIS CAUSES THE VEHICLE TO SUDDENLY MOVE FORWARD INTO AN INTERSECTION. TO REGAIN CONTROL I MUST SHIFT TO N AND CONTINUE TO APPLY THE BRAKES AS HARD AS POSSIBLE. THIS OCCURS AT RANDOM INTERVALS. AFTER I TURN THE ENGINE OFF AND BACK ON IT SEEMS TO WORK OK TILL THE NEXT TIME. I TOOK THE... Read more
Incident date: Jan 30, 2010
MY 2009 TAURUS LMTD AWD 6 SPEED 3.5 V6 WOULD ROLL BACK ON A HILL QUITE A BIT AND IF YOU PRESS THE GAS, IT STALLS AND YOU HAVE NO BRAKES. I BROUGHT THIS TO THE DEALER AND WAS TOLD "THIS IS A NORMAL CHARACTERISTIC. THE LOWER IDLE SPEED ON THE CAR DOES NOT OVERCOME THE TC SLIP UNDER THAT CONDITION. RECOMMENDED NO REPAIR ATTEMPTS BE MADE" I HAVE DOCS ON THIS. ANOTHER DEALER HAD THE SAME CAR AND IT DI... Read more
Incident date: Apr 9, 2008
WAS DRIVING DOWN THE ROAD AND THE TRANSMISSION STARTED MAKING NOISES. IT CRACKED REAL LOUD ONE TIME AND I HAD NO POWER. WHEN I CAME TO A RED LIGHT AND TRIED TO GO AGAIN IT WOULDN'T TAKE OFF. TOOK ME 3 HRS TO DRIVE 55 MILES TO GET MY RAV HOME. CONTACTED A GARAGE THAT SPECIALIZES IN TRANSMISSION. WAS TOLD THEY JUST RECEIVED A NOTICE FROM TOYOTA THAT THE COMPUTER CHIP IN THE TRANSMISSION WAS FAILING ... Read more
Incident date: Feb 1, 2010
IN THE PAST MONTH WHEN I DRIVE THERE IS SURGING AND HESITATION. WHEN I STOP THEN ACCELERATE THERE IS NO POWER, SYMPTOMS OCCURRING MORE FREQUENTLY AND DAILY. I TOOK IT TO DEALER WHERE I PURCHASED THE VEHICLE THINKING IT WAS A RECALL FOR THE EMS. DEALER SAYS NO CODES CAME UP IT WAS EMS PROBLEM THAT I NEED A NEW TRANSMISSION. METAL IN TRANS. FLUID. I PURCHASED IN OCT. 2008 WITH 30 DAY WARRANTY... Read more
Incident date: Feb 18, 2010
2005 DODGE CARAVAN. I HAD AN ENGINE LIGHT COME ON AND HEARD A CLICKING NOISE IN THE ENGINE. I HAD IT CHECKED BY A NON-DODGE DEALER AND HE RESEARCHED AND WAS TOLD THAT THIS ENGINE HAS HAD PROBLEMS WITH CRACKED FLYWHEELS CAUSING SHIFTING PROBLEMS. I THOUGHT IT UNUSUAL THAT A MAIN PART SUCH AS A FLY WHEEL WOULD CRACK. I TOOK IT TO CLASSIC DODGE IN DENTON, TX AND WAS TOLD THAT THE FLYWHEEL IS CRAC... Read more
Incident date: Aug 15, 2009
2001 TOYOTA RAV4 AT 86,000 MILES HAVING TRANSMISSION TROUBLE DUE TO ELECTRONIC CONTROL MODULE. *TR
Incident date: Feb 10, 2010
TRANSMISSION STARTED REVVING IN BETWEEN 2ND AND 3RD GEAR. NEXT DAY TRIED DRIVING IT TO TRANSMISSION SHOP AND IT STARTED SLIPPING BETWEEN 1ST AND 2ND GEAR. CAR HAS DIFFICULTY MAKING IT OVER 40 MPH. THESE DEFECTS OCCURRED ALL WITHIN THE SAME WEEK. NO OTHER ISSUES HAD OCCURRED BEFORE THIS EVENT. SHOP SAID TRANSMISSION FLUID APPEARS BURNED. TRANSMISSION HAS TO BE REPLACED TO FIX PROBLEM. *TR
Incident date: Feb 15, 2010
WHILE DRIVING MY 2003 HONDA ACCORD V6 MY TRANSMISSION SHIFTED MY CAR FROM 5TH GEAR TO 1ST VIOLENTLY LURCHING MY CAR AND FORCING ME TO SLIDE OFF OF THE HIGHWAY. BOTH MYSELF AND MY PASSENGER WERE THROWN INTO OUR SEATBELTS AND TOSSED BACK INTO OUR SEATS AFTER SLIDING INTO THE HIGHWAY MEDIAN. I TURNED THE CAR OFF AND AFTER A FEW MINUTES OF TRYING TO GET MY COMPOSURE WAS ABLE TO START THE CAR AND LIMP ... Read more
2 injured
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 22, 2010
Incident date: Aug 26, 2009
COOLANT LEAKING INTO TRANSMISSION. ON MULTIPLE OCCASIONS MY FAMILY OF 4 AND I START FROM A STOP AND OUR 2005 NISSAN PATHFINDER WILL BEGIN TO MOVE INTO THE INTERSECTION AND THE TRANSMISSION WILL DISENGAGE OR SLIP DUE TO CONTAMINATION WHILE OTHER VEHICLES ARE HEADING FOR US. I HAVE BEEN TRYING TO GET NISSAN OF MIDDLETOWN NY TO REPLACE IT SINCE I PUT MY CHILDREN IN THE VEHICLE AND FEEL IT IS A SAFE... Read more
Incident date: Feb 8, 2010
THIS IS 2009 TOYOTA CAMRY. I WAS GETTING OUT OF PARKING GARAGE. AS SOON AS I PUT MY GEAR TO "D" AND PRESSED THE GAS PEDAL A LITTLE BIT, IT STARTED TO SPEED UP AND THE GAS PAD GOT STUCK. I DIDN'T HAVE MUCH ROOM TO STOP THE CAR AND THE CAR HIT THE PILLAR IN FRONT OF ME. *TR
Crash
1 injured