Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jan 1, 2010
I FOUND OUT THAT THE 1998 DODGE CARAVAN THAT I PURCHASED HAS TWO DESIGN FLAWS. ONE IS THAT THE VEHICLE DOES NOT HAVE BRAKE-SHIFT INTERLOCK. THE OTHER IS THAT THE VEHICLE IS EQUIPPED WITH CHRYSLER GEN3 SEAT BELTS THAT, IN SOME VEHICLES, HAVE UNLATCHED WHILE PEOPLE WERE DRIVING. I BELIEVE THAT THE GOVERNMENT SHOULD ORDER A RECALL OF THE 1998 CARAVAN FOR BOTH OF THESE IMPORTANT SAFETY ISSUES. *TR
FORD
EXPEDITION
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 26, 2010
Incident date: Feb 22, 2010
FORD EXPEDITION 2005 TRANSMISSION FAIL, SUV HAS BEEN DRIVEN IN NORMAL WAY, WITH GOOD MAINTENANCE. TOO NEW TO FAIL. MY WARRANTY EXPIRED AND I KNOW MANY OWNERS HAVE THE SAME PROBLEM. SUDDENLY O/D DASH LED BLINKING AND AFTER 10 MINUTES ONLY REVERSE GEAR WORKS WELL, NOW I NEED TO PAY 2500.00 DLLS FOR REPAIR ON VEHICLE NOT PAID OFF YET. *TR
Incident date: Jan 31, 2010
I HAVE A 2008 TOYOTA TUNDRA WITH A 4.7 L ENGINE AND 5 SPEED AUTOMATIC. ON TWO SEPARATE OCCASIONS, I HAVE HAD THE TRUCK IN PARK ON A VERY SLIGHT INCLINE, AND THE TRUCK HAS SUDDENLY STARTED ROLLING BACKWARDS. *TR
Incident date: Feb 20, 2010
2006 CHEVY HHR LS PERMANENT FAILURE. GEAR SHIFT STOPPED LOCKING. GEAR SHIFT MOVES FREELY INTO ANY POSITION WHILE DRIVING OR STOPPED. CAR MAY ROLL. WILL NOT RELEASE KEY FROM IGNITION. *TR
Incident date: Sep 17, 2008
TL*THE CONTACT OWNS A 2003 HONDA ODYSSEY. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 35-40 MPH ON NORMAL ROAD CONDITIONS. WHEN ACCELERATING THE TRANSMISSION EXHIBITED A SLOW RESPONSE IN ONE GEAR. THE DRIVER CONTINUED IN OPERATION WITH CAUTION TO THE RESIDENCE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 04V176000 (POWER TRAIN:AUTOMATIC TR... Read more
NISSAN
PATHFINDER
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 26, 2010
Incident date: Jan 15, 2010
MY 2005 NISSAN PATHFINDER IS HAVING THE SAME TRANSMISSION PROBLEMS THAT SO MANY OTHERS ARE HAVING. IT SEEMS THAT NISSAN HAD A DEFECTIVE BATCH OF RADIATORS THAT HAS LET COOLANT LEAK INTO THE TRANSMISSION CAUSING VIBRATIONS, HESITATION AND EVENTUALLY FAILURE.WE HAVE THREE FOSTER CHILDREN AND ONE OF THEM IS AN INFANT WITH A FEEDING TUBE AND TRACK I DO NOT WANT TO GET A CALL FROM MY WIFE SAYING SHE HA... Read more
Incident date: Feb 24, 2010
2008 LEXUS IS250 AWD HAD PULLED INTO A PARKING SPACE ON A SLIGHT INCLINE AND STOPPED. WHEN THE OPERATOR TRIED TO PUT THE VEHICLE INTO PARK THE ENGINE REVVED AND CAR MOVED VIOLENTLY FORWARD CLIMBING AN EIGHT INCH CURB TO HIT A CONCRETE COLUMN ON THE FRONT OF AN OFFICE BUILDING. THE DRIVER HAD THEIR FOOT OFF THE GAS AND APPLIED THE BRAKE TO NO EFFECT, WHEN THE DRIVER MOVED THE GEAR SHIFT INTO NEUTRA... Read more
Crash
Incident date: Feb 15, 2010
2008 FORD ESCAPE - TRANSMISSION LINE / CONDENSER LEAK CAUSES CAR TO STALL. THIS IS ALL OVER THE WEB AND IS A COMMON PROBLEM. FORD HAS TSB'S ON THIS (#08-5-7, #08-16-12, #09-9-4). THIS A SERIOUS SAFETY ISSUE AND SHOULD BE THE SUBJECT OF A RECALL BEFORE PEOPLE GET KILLED WHEN THIS OCCURS ON THE HIGHWAY! SEE HTTP://WWW.YOUTUBE.COM/WATCH?V=-6XQ2ZYQMOI&NR=1. *TR
Incident date: Apr 24, 2004
FOLLOWING ARE THE DESCRIPTIONS OF TWO SIMILAR COMPLAINTS INVOLVING THE SAME VEHICLE: 1. VEHICLE, 2004 TOYOTA CAMRY V-6, ACCELERATED UNEXPECTEDLY WHILE BEING DRIVEN INTO A HEAD-IN PARKING SPACE. VEHICLE DID NOT RESPOND TO BRAKING, OVERSHOT PARKING SPACE, HIT AND PUNCHED HOLE IN BUILDING WALL APPROXIMATELY 6 FEET AHEAD OF PARKING SPACE. OVER $1,000 DOLLARS DAMAGE TO CAR AND UNKNOWN AMOUNT TO... Read more
Crash
Incident date: Jan 10, 2010
TL*THE CONTACT OWNS A 2009 TOYOTA TUNDRA. WHILE APPROACHING A STOP SIGN OR DEPRESSING THE BRAKE PEDAL AT SPEEDS OF AT LEAST 25 MPH, THERE WOULD BE A SUDDEN ABNORMAL INCREASE IN THE RPMS. THE VEHICLE WOULD ALSO LUNGE FORWARD WHILE SHIFTING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THE TRANSMISSION ON HIS PARTICULAR MODEL WAS OPERATING AS DESIGNED. NO REPAIRS WERE MADE T... Read more
FORD
EXPLORER SPORT TRAC
(2001) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 26, 2010
Incident date: Feb 22, 2010
TRANSMISSIONS IN EXPLORER SPORT TRACS 2001 ARE NOT VERY RELIABLE, I AM HAVING TO PUT A 2ND ONE IN WITH ONLY 126,000 MILES. FORD SHOULD ADDRESS THE ISSUE WITH ALL TRANSMISSIONS IN THE EXPLORER. I WILL NOT PURCHASE ANOTHER FORD, NOR WILL I TELL ANYBODY ELSE, MAYBE THEY SHOULD HAVE TAKEN A BAIL-OUT FROM THE GOVERNMENT TO FIX THERE CARS. *TR
Incident date: Feb 21, 2010
TL*THE CONTACT OWNS A 2006 TOYOTA COROLLA. WHEN SHE ATTEMPTED TO SHIFT GEAR IN REVERSE THE GEARS FAILED. THE VEHICLE DOES NOT SHIFT IN REVERSE AND IT LUNGED FORWARD. SHE ALSO NOTICED THAT IT WOULD NOT SHIFT INTO FIRST, SECOND, OR THIRD GEAR. SHE TOOK THE VEHICLE TO A LOCAL GARAGE WHO STATED THAT THE SOLENOID CAUSED THE FAILURE TO OCCUR. THE MANUFACTURER FILED REPORT NUMBER 1002148-131 AND STATED T... Read more
Incident date: Feb 26, 2010
TL*THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE TRANSMISSION FLUID WAS LEAKING AND CAUSED THE TRANSMISSION TO FAIL. THE CONTACT WAS DRIVING 3 MPH WHEN THE VEHICLE STALLED IN MIDDLE OF THE ROAD WHILE SHE CONTINUED TO DEPRESS THE ACCELERATOR PEDAL. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO BE REPAIRED. THE CONTACT WAS CONCERNED THAT SHE WAS RESPONSIBLE FOR PAYING THE REPAIR C... Read more
TOYOTA
HIGHLANDER
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 26, 2010
Incident date: Jul 30, 2009
MY TOYOTA HIGHLANDER 2007 (7 SEATS) STALLS SINCE THE DAY I BOUGHT IT. I THOUGHT IT WAS NORMAL BUT IT IS BECOMING VERY DANGEROUS SINCE IT STALLS FOR A SEC OR 2 EVERYTIME YOU SLOW AND TRY TO ACCELERATE AFTERWARD. IT STALL MAINLY AT YIELD SIGN, WHEN SLOWLY TRYING TO CRUISE INTERSECTIONS AND WHEN YOU TRY TO PASS ON HIGHWAYS. I READ MANY STORY ON THE INTERNET WITH THE SAME PROBLEM. *TR
Incident date: Dec 8, 2009
VEHICLE PURCHASE NOV 2009. 2010 TOYOTA LE CAMRY. NOTICED WITHIN FIRST 200 MILES THAT VEHICLE ACCELERATED AND DOWN SHIFTED DURING TURNS. VOICED COMPLIANT. NO ACTION. RECALL ANNOUNCED, TOLD HAD TO WAIT FOR LETTER FOR REPAIR. BROUGHT VEHICLE BACK SAME PROBLEM. THEN FIXED. VEHICLE AT 1700 MILES DRIVING LIKE STICK SHIFT CAR JUMPS AS CHANGING GEARS. MAY JUMP AS BREAKING CAUSING AN INCOMPLETE TIMELY STOP... Read more
Incident date: Dec 3, 2009
PURCHASED NEW 2010 TOYOTA CAMRY LE , IN FIRST WEEK ACKNOWLEDGED TO DEALERSHIP THAT IT WAS SHIFTING ITSELF SLOWLY LIKE A STICK SHIFT. ALSO QUICKLY ACCELERATING WHEN BRAKING ON TURNS. TOLD NORMAL LET THE CAR BREAK IN. FEW WEEKS TROUBLE STILL CONTINUE. TOOK TO DEALERSHIP, TOLD YES THERE IS RECALL BUT NEED TO WAIT FOR LETTER. AT 1600 MILES ACCELERATOR WAS CHANGED, HOWEVER VEHICLE STILL DRIVING UNSAFEL... Read more
Incident date: Nov 24, 2006
WE BOUGHT OUR LEXUS 350 ON SEP 29, 2006 WITHIN 3-5 MONTHS WE HAD ISSUES IN ACCELERATION PEDAL. WE TOOK TO THE WORKSHOP AND STATED OUR COMPLAINT ON INCREASE IS SPEED THE 1ST 10 MIN OF DRIVING. THE REPLACED THE TRANSMISSION. BUT SOMETIMES WE STILL HAVE THAT ISSUE. BUT WHEN WE TAKE TO THE DEALER THEY SAY THEY COULDN'T REPRODUCE THAT. WE ARE NOW WORRIES ABOUT THE STICKY GAS PEDAL ISSUE. ONCE WE EVEN ... Read more
3 injured
Incident date: Nov 24, 2007
WE BOUGHT OUR LEXUS 350 ON SEP 29, 2006 WITHIN 3-5 MONTHS WE HAD ISSUES IN ACCELERATION PEDAL. WE TOOK TO THE WORKSHOP AND STATED OUR COMPLAINT ON INCREASE IS SPEED THE 1ST 10 MIN OF DRIVING. THE REPLACED THE TRANSMISSION. BUT SOMETIMES WE STILL HAVE THAT ISSUE. BUT WHEN WE TAKE TO THE DEALER THEY SAY THEY COULDN'T REPRODUCE THAT. WE ARE NOW WORRIES ABOUT THE STICKY GAS PEDAL ISSUE. ONCE WE EVEN ... Read more
2 injured
JEEP
COMMANDER 4X4
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 26, 2010
Incident date: Feb 26, 2010
MY 2007 JEEP COMMANDER 3.7L 6 CYL. 4X4 NEARLY COMES TO A STALL WHEN IDLING OR COMING TO A STOP. RECENTLY, AT IDLE, IT ACTUALLY STALLS OUT. I TOOK THIS TO THE DEALER AND THEY SAID NOTHING WAS WRONG. I AM NOW TAKING IT IN TO ANOTHER DEALER FOR MORE TESTING. *TR
Incident date: Mar 26, 2007
O3 SATURN VUE PURCHASED WITH 48,555 MILES. 3/20/07 TOOK TO INDEPENDENT TRANSMISSION MECHANIC DUE TO TRANSMISSION GOING OUT. I WAS TOLD HE COULD NOT DO A THING TO IT BECAUSE OF A RECALL. TOOK TO SATURN OF MESQUITE TX, 3/21 ASSUMING THAT THEY WERE GOING TO TAKE CARE OF PROBLEM. CUSTOMER STATES VEH WILL NOT SHIFT GEARS PROPERLY FOUND CODE PO606 IN TCM FOLLOWED DOC# 1200876 TO CHECK FLUID AFTER FLUI... Read more
Incident date: Feb 26, 2010
WHEN COMING DOWN AN INCLINE WITH THE CRUISE CONTROL SET, THE MOTOR BEGINS TO REV ACCESSIVELY WITHIN RPM REDLINE AND THE SPEED OF THE VEHICLE STARTS TO DROP. THIS PROBLEM CAN ONLY BE CORRECTED BY PULLING OFF THE ROAD AND TURNING THE VEHICLE OFF. THE VEHICLE HAS BEEN TO TWO DIFFERENT DEALERSHIPS, AND THE PROBLEM WAS REPORTED TO THE BETTER BUSINESS BUREAU. PEOPLE WHO WORK AT THE DEALERSHIP HAVE COMME... Read more
Incident date: Feb 9, 2010
TCCF TRANSMISSION COOLER CONDENSER FAILURE- JULY 16,2008 REPAIRED; -LEAKING -SLIPPING ON SHIFTING-HAD VERY LITTLE TRANSMISSION OIL ON DIP STICK WHEN REPAIRED AT DEALERSHIP UNDER THE 36,000 LIMITED WARRANTY--AFTER 4 DAYS JULY 20, 2008 WIFE WAS REAR ENDED BY A DWI TRAVELING AT ESTIMATED MORE THAN 75 TO 80 MPH(MY WIFE TRAVELING ON A STATE HIGHWAY AT NORMAL REGULATED SPEED OF 50 MPH) -DAMAGES OF OVE... Read more
Incident date: Feb 20, 2010
I HAVE A 2003 HONDA ODYSSEY. I WAS ENTERING THE HIGHWAY FROM THE ON-RAMP. THE CAR FAILED TO SHIFT AT AROUND 38 MPH. THE ENGINE REVVED TO THE RED LINE BUT, THE CAR DIDN'T ACCELERATE. I ALMOST GOT INTO AN ACCIDENT. I TOOK THE CAR TO THE DEALERSHIP RECOMMENDED BY THE GUY WHO HAS SERVICED MY THREE PREVIOUS HONDAS. THE DEALERSHIP FAILS TO ACKNOWLEDGE THERE IS AN ISSUE BECAUSE THEY COULDN'T REPLIC... Read more
MERCURY
MOUNTAINEER
(2002) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 26, 2010
Incident date: Feb 24, 2010
MY MERCURY MOUNTAINEER IS HAVING TRANSMISSION ISSUES. I HAVE READ THROUGH EVERYTHING I COULD FIND AND APPARENTLY THIS IS A VERY COMMON PROBLEM WITH THE 2002 FORDS YET THEY ARE UNWILLING TO DO ANYTHING TO FIX IT. I WAS DRIVING DOWN THE FREEWAY WITH MY 7 MONTH OLD DAUGHTER WHEN THE TRANSMISSION DECIDE TO SLIP OUT OF GEAR AND LUCKILY I WAS IN THE SLOW LANE AND ABLE TO GET ONTO THE EMERGENCY LANE WITH... Read more
Incident date: Feb 25, 2010
I OWN A 2005 FORD FREESTAR, WHILE DRIVING ON THE ON A BUSY ROAD I PRESSED THE GAS PEDAL BUT THE ENGINE JUST REVVED. IT WOULD NOT ACCELERATE OR REVERSE.THIS WAS AN ABRUPT LOSS OF POWER WITH NO PRIOR PROBLEMS. AS A CONSEQUENCE OF THIS DESTABILIZING EVENT THE SMALL CHILDREN I HAD IN THE CAR WERE IN DANGER. FORTUNATELY, I WAS ABLE TO COAST DOWN DUE TO AN INCLINE IN THE ROAD. A TOW TRUCK COMPANY W... Read more
Incident date: Sep 13, 2009
TL*THE CONTACT OWNS A 2006 FORD EXPLORER. THE CONTACT STATED THAT SINCE THE VEHICLE WAS PURCHASED THE AIR CONDITIONER HAS MALFUNCTIONED. THE GEAR SHIFT ALSO MOVED OUT OF PARK OWN ITS OWN. THE CONTACT TOOK THE VEHICLE TO THE DEALER. THE DEALER CONFIRMED THAT THERE WAS A RECALL ASSOCIATED WITH HER VIN FOR THE GEAR SHIFT AND MADE THE NECESSARY REPAIRS. WHENEVER THE VEHICLE SHIFTS GEARS ON ITS OWN ... Read more
Incident date: May 20, 2009
2007 CHRYSLER 300 - TRANSMISSION FELL APART AT 28,000 MILES, DEFECTIVE TRANSMISSION PLUG I'D AT 41,000 MILES. I WAS DRIVING ON THE HIGHWAY IN TRAFFIC MOVING AT 65 MILES PHR- VEHICLE JUST STARTED SLOWING DOWN AND WOULD NOT GO IN GEAR. WHEN I GOT IT TO THE DEALER THEY INITIALLY DIDN'T WANT TO FIX UNTIL THEY REALIZED I WAS STILL COVER BY INITIAL & EXTENDED WARRANTIES. THIS IS THE 1ST NEW VEHICLE I H... Read more
Incident date: Feb 9, 2010
AUDI TT DSG TRANSMISSION FAILS AND THE CAR LOSES ALL ABILITY TO ACCELERATE. THIS HAS HAPPENED IN TRAFFIC. ALL TRANSMISSION DISPLAY LIGHT FLASH RAPIDLY (PRDNS) WHILE THE CAR WILL NOT MOVE WITHOUT TURNING OFF THE IGNITION & RESTARTING THE ENGINE. PROBLEM HAS OCCURRED A COUPLE OF YEARS AGO AND NOW TWICE IN 1 WEEK. APPEARS TO BE A SAFETY HAZARD AS FAILURE CAN OCCUR IN TRAFFIC & VEHICLE IS WITHOUT ... Read more
Incident date: Feb 20, 2010
MY 2005 NISSAN MAXIMA HAS A TRANSMISSION PROBLEM AT ONLY 85000 MILES. WHEN I AM DRIVING THE CAR HAS PROBLEM SHIFTING FROM 1ST TO 2ND AND 2ND TO 3RD. ALSO THE CAR WHEN IT IS PARKED AND I PUT IT ON DRIVE IT WILL GIVE A QUICK JOLT FORWARDS. THERE ARE THOUSANDS OF PEOPLE WITH THIS PROBLEM. I HAVE BEEN READING THOUSANDS AND THOUSANDS OF POSTS ONLINE WITH PEOPLE HAVING THE SAME PROBLEM. I TOOK THE CAR T... Read more
CHEVROLET
SUBURBAN 1500
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 25, 2010
Incident date: Jan 16, 2010
MY 2005 SUBURBAN CHEV. HAS 46,000 AND THE TRANSMISSION WILL NOT SHIFT BETWEEN 3RD AND 4TH GEAR. THE DEALER SAID THIS IS FAIRLY NORMAL TO HAPPEN. IT IS NOT INCLUDED IN THE POWER TRAIN WARRANTY. THE COST TO REPAIR IS $3000.00 TO $4000.00. THE CAR STARTED MAKING AN AWFUL NOISE, THE INSTRUMENT PANEL SAID TRANSMISSION HOT. WHEN I PUSHED ON THE ACCELERATOR THE CAR WOULD NOT GO IT JUST MADE AN AWF... Read more
Incident date: Jun 10, 2007
TL*THE CONTACT OWNS A 2007 TOYOTA CAMRY WHICH WAS PURCHASED BRAND NEW. WHILE TRAVELING 5 MPH AND UP AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE SLOWLY PICKED UP SPEED AND WOULD OFTEN HESITATE. THE DEALER COULD NOT DUPLICATE THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING ACCORDING TO THE MANUFACTURER'S SPECIFICATIONS. THERE WAS AN OPEN RECALL ON THE VEHICLE (NHTSA CAMPAIGN... Read more
Incident date: Feb 24, 2010
WE BOUGHT A 2006 FORD EXPLORER NEW IN 2006. AFTER THREE YEARS AND 50,000 MILES THE TRANSMISSION STARTED SHIFTING VERY HARD FROM PARK TO REVERSE TO DRIVE. NOW, AT 61,000 MILES, THE TRANSMISSION IS NOT RESPONDING WHEN PRESSING THE THROTTLE WHILE CAR IS ALREADY IN MOTION. IF YOU LET YOUR FOOT OFF OF THE THROTTLE AND THEN PRESS THE THROTTLE AGAIN THE ENGINE JUST REVS UP FOR SEVERAL SECONDS BEFORE S... Read more
Incident date: Oct 24, 2009
VEHICLE HAS NOT BEEN DRIVEN SINCE OCTOBER OF 2009 DUE TO TRANSMISSION FAILURE. SATURN KNEW OF THIS PROBLEM, BUT BECAUSE OF MILEAGE ARE NOT WILLING TO ASSIST ME IN REPAIRS. I DID NOT GET NOTIFICATION OF THIS PROBLEM UNTIL AFTER I TOOK THE VEHICLE IN FOR DIAGNOSIS. THE PROBLEM WITH THIS IS I CANNOT FIND A TRANSMISSION TO REPLACE IT WITH! I AM MAKING PAYMENTS ON SOMETHING JUST SITTING AT THE GARAGE A... Read more
Incident date: Sep 10, 2008
ENGINE SURGES, UNEXPECTED ACCELERATION. OCCURS AT LOW SPEEDS, APPEARS TO BE FAILURE OF AUTOMATIC TRANSMISSION. HAPPENS EVERY COUPLE OF MONTHS. WAS TOLD IT WAS MY FAULT FOR NOT UNDERSTANDING HOW THE "INTELLIGENT" TRANSMISSION FUNCTIONS. *TR
TOYOTA
SEQUOIA SR5
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 25, 2010
Incident date: Dec 25, 2009
TRACTION CONTROL LIGHT COMES ON INTERMITTENTLY $1,500 REPAIR PER DEALER. THE TRANSMISSION DIFFERENTIAL LIGHT FLASHES ON THE DASH, WE FOUND OUT THE SEAL, RELAY AND ACTUATOR ARE ALL BAD $1,500 REPAIR I FOUND NUMEROUS CASES OF THIS ON THE INTERNET. TOYOTA REFUSES TO HELP STATING THE MILEAGE. *TR
Incident date: Feb 24, 2010
TL*THE CONTACT OWNS A 2002 ACURA MDX. WHILE DRIVING 65 MPH AND CHANGING LANES THE TRANSMISSION DOWN SHIFTED AND ALMOST SHUT THE VEHICLE OFF. THE CHECK ENGINE LIGHT ILLUMINATED AND THE D5 LIGHT STARTED FLASHING ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT SAFE TO DRIVE AND WILL BE TOWED TO THE DEALER. THERE WAS ONLY ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE PRIOR TO THE FAILURE. THE FAILURE MILE... Read more
CHEVROLET
SILVERADO 2500
(2002) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 25, 2010
Incident date: Oct 8, 2009
2002 CHEVROLET SUBURBAN 2500. IN PARKING LOT, PRESSED BRAKE AND TRUCK LURCHED FORWARD CAUSING DAMAGE TO MY SUBURBAN AND ANOTHER CAR RESULTING IN AN INSURANDE SURDHARGE FOR ACCIDENT OVER $2500. DEALER, MIRAK CHEVROLET OF ARLINGTON MA COULD NOT FIND DEFECT. UPON BRAKING TODAY,I FELT A SURGE FORWARD BUT NO ACCIDENT THIS TIME. PLEASE ADVISE OF ANY PAST RECALLS OR SIMILAR INCIDENTS. *TR
Crash
Incident date: Jan 1, 2010
A 2007 FORD FREESTYLE TRANSMISSION FAILURE. IT WAS ONLY A FEW THOUSAND MILES OUT OF WARRANTY AND BARELY 3 YEARS OLD. THIS IS A TRANSMISSION ISSUE WITH THE CVT TRANSMISSION THAT EVERYONE IN THE INDUSTRY SEEMS TO BE FULLY AWARE OF AND FORD REFUSES TO STAND BEHIND THEIR PRODUCT. HOWEVER, FORD IS HAPPY TO CHARGE ME $5000 TO HAVE IT FIXED BY THEM. I AM VERY DISAPPOINTED IN THEIR LACK OF INTEGRITY O... Read more
Incident date: Feb 19, 2010
I OWN A 2005 FORD FREESTAR. ON 19 FEBRUARY 2010, MY WIFE WAS DRIVING OUR FREESTAR WHEN IT HAD A SUDDEN LOSS OF POWER. SHE WAS ABLE TO STEER IT SAFELY OFF THE ROAD. MY MECHANIC CONFIRMED THAT IT WAS THE TORQUE CONVERTER SPLINES THAT WERE STRIPPED WHICH ALSO CAUSED THE PUMP TO FAIL. *TR
VOLKSWAGEN
GTI
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 25, 2010
Incident date: Feb 24, 2010
TL*THE CONTACT OWNS A 2007 VOLKSWAGEN GTI. THE CONTACT WAS DRIVING 75 MPH WHEN THE VEHICLE SHIFTED INTO NEUTRAL GEAR OWN ITS OWN. THE WARNING LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE LOST POWER AND BEGAN TO MOVE EXTREMELY SLOW WHICH COULD HAVE CAUSED A CRASH TO OCCUR. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT HIS VEHICLE WAS PRODUCED 3 WEEKS... Read more
NISSAN
PATHFINDER
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 25, 2010
Incident date: Jan 4, 2010
TL*THE CONTACT OWNS A 2005 NISSAN PATHFINDER. HE STATED THAT THE VEHICLE WAS TAKEN INTO THE DEALER FOR MAINTENANCE AND THEY ADVISED HIM THAT FLUID WAS LEAKING FROM THE RADIATOR INTO THE TRANSMISSION. THE VEHICLE WAS REPAIRED AT THE OWNERS EXPENSE. HE ALSO STATED THAT THE DEFECTIVE PART SHOULD BE RECALLED. THE FAILURE MILEAGE WAS 39000. THE CURRENT MILEAGE WAS 40350. UPDATED 03/26/10. *LJ THE CO... Read more
MERCURY
GRAND MARQUIS
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 25, 2010
Incident date: Dec 21, 2009
SPORADICALLY AND WITHOUT WARNING, MY CRUISE CONTROL WILL ACTIVATE CAUSING THE VEHICLE TO IMMEDIATELY ACCELERATE. I HAD BEEN USING THE CONTROL BUT HAD DE-ACTIVATED IT BUT DEPRESSING THE BRAKE WHICH LEAVES THE UNIT "ON" BUT NOT ACTIVATED. *TR
Incident date: Jul 10, 2007
TL*THE CONTACT OWNS A 2003 HONDA ACCORD. WHILE DRIVING 30 MILES PER HOUR THE TRANSMISSION SLIPPED INTO SECOND GEAR AND WOULD NOT COME OUT OF SECOND GEAR. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO BE REPAIRED. THE CONTACT WAS ADVISED THAT THE PROBLEM WAS THE THROTTLE BODY. THE CONTACT WAS THEN ADVISED THAT THE TRANSMISSION WAS SLIPPING. THE CURRENT MILEAGE WAS 124,000. THE FAILURE MILEAGE WAS 1... Read more
Incident date: Feb 24, 2010
2004 FORD FREESTAR TRANSMISSION FAILURE. AFTER TALKING WITH FORD SERVICE THEY DIDN'T SEEM SURPRISED BY THIS. NOW I'M STUCK WITH REPLACING THE TRANSMISSION IN MY VEHICLE FOR SOMETHING THAT IT APPEARS FORD AND MANY OTHER PEOPLE ARE AWARE OF. I WOULD APPRECIATE ACTION BE TAKEN AGAINST FORD TO GET ME AND OTHER CONSUMERS MONEY BACK. *TR
Incident date: Feb 10, 2010
1. MY CAR HAS BEEN TAKEN CARE OF AND SERVICED RELIGIOUSLY SINCE IT WAS BOUGHT BRAND NEW IN 2002. A HONDA ACCORD. 2. THE TRANSMISSION SLIPS WHEN I'M DOWSHIFTING TO ACCELERATE. IT DOES IT ALL THE TIME UNLESS I COMPLETELY STOP. 3. I HAVEN'T REPLACED THE TRANSMISSION BECAUSE THERE ARE ENDLESS QUANTITIES OF PEOPLE WITH THE SAME PROBLEM ON THE 2002 HONDA ACCORDS AND HONDA STILL HASN'T ISSUED A RE... Read more
Incident date: Nov 10, 2009
TL*THE CONTACT OWNS A 2003 HONDA V6 COUPE. HE ADDED TRANSMISSION FLUID TO THE VEHICLE PERFORMING A REGULAR MAINTENANCE. AFTERWARD, WHILE DRIVING AT SPEEDS OF LESS THAN 50 MPH, THE TRANSMISSION WOULD SLIP BETWEEN FIRST AND SECOND GEARS WHILE TRAVELING AT SPEEDS OVER 40 MPH. THE VEHICLE WAS HESITANT TO ACCELERATE AFTER 40 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT THE TRANSMISSI... Read more
Incident date: Oct 27, 2009
TRAVELING NORTH ON INTERSTATE 15 AT 75 MPH, WITH THE CAR ON CRUISE CONTROL. AT THE START OF A CURVE THE CAR STARTED TO ACCELERATE. IT REACHED OVER 5,000 RPMS. STEPPING ON THE BRAKE ACCOMPLISHED NOTHING. I SHUT OFF THE CRUISE CONTROL IT CONTINUED TO ACCELERATE OVER 6,000 RPMS I SHUT THE ENGINE AND FINALLY GOT CONTROL OF THE CAR. DURING THIS TIME I HAD GONE OFF THE HIGHWAY DOWN A RAVINE HITTING... Read more
Incident date: Feb 24, 2010
I HAVE A WATER LEAKAGE AND IT IS AFFECTING THE ELECTRONICS OF THE CAR..WHEN IT RAINS, ELECTRICAL PROBLEM OCCURS..SOMETIMES THE CAR WILL SHIFT TO 4 WHEEL DRIVE AND THE HEATER WILL GO ON AND OFF, THE RADIO STOP WORKING, ELECTRONIC DOOR LOCK WILL NOT OPEN..ACCELERATION AND OVERDRIVE GOES ON..BATTERY WILL GO DEAD... *TR
Incident date: Jan 13, 2010
TRANSMISSION FAILURE OD BLINKING REPAIR NEW TRANS BUT STILL HAS THE SAME PROBLEM 42 K MILES FORD EXPLORER. *TR
Incident date: Dec 23, 2009
WHILE DRIVING OUR 2004 MERCURY MONTEREY THE TRANSMISSION QUIT WORKING RIGHT IN THE MIDDLE OF THE ROAD. I WAS ABLE TO GET TO THE SIDE OF THE ROAD WITH OUT INCIDENT. THE VAN ONLY HAS 78,000 MILES ON IT AND WOULD EXPECT MORE THAN THAT ON A MAJOR COMPONENT. I'M STILL MAKING PAYMENTS ON A VAN THAT DOESN'T WORK. TO GET IT FIXED IS BETWEEN $1500 TO 2500. *TR