Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jan 1, 2010
I HAVE BEEN HAVING PROBLEMS WITH MY 2008 MERCURY MARINER TRANSMISSION DURING THE WINTER OF 2010 AND CONTINUING. WHEN THE ENGINE IS COLD THE TRANSMISSION SLIPS. WHEN I ACCELERATE THE ENGINE REVS AND THEN SLAMS INTO GEAR. FURTHERMORE, WHILE SITTING AT A STOP SIGN OR TRAFFIC LIGHT WITH MY FOOT ON THE BRAKE, THE ENGINE WILL REV UP THEN SHIFT IN ANOTHER GEAR THEN WHEN TAKING OFF THE VEHICLE SLAMS INT... Read more
VOLKSWAGEN
EOS
(2009) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 4, 2010
Incident date: Mar 3, 2010
OUR 2009 EOS LUX WAS BEING DRIVEN AT A SLOW SPEED INTO A HEAD IN PARKING SPACE YESTERDAY. GAS PEDAL WAS BEING ENGAGED TO GET INTO THE SPACE WHEN CAR SUDDENLY ACCELERATED AND RAPIDLY LUNGED FORWARD STRIKING TWO PARKED CARS IN THE PARKING ROW FACING THIS SPACE. PROPERTY DAMAGE ON THIS VEHICLE AND THE TWO VEHICLES STRUCK WAS SIGNIFICANT. THIS CAR HAD SUDDENLY JERKED FORWARD WHEN PULLING AWAY FROM A... Read more
Crash
Incident date: Feb 26, 2010
HESITATION ACCELERATING FROM STOP. LACK OF POWER GOING UP A STEEP INCLINE. IMPROPER SHIFTING FROM ONE GEAR TO ANOTHER.VEHICLE BECAME UNDRIVABLE 03/01/2010. PCM/ECM MODULE DEFECTIVE- NEEDS REPLACEMENT AT A COST OF 1693.41. *TR
Incident date: Mar 1, 2010
CAR STARTED JERKING (OR STOPPING) WHEN STOPPED AT STOP SIGNS/STOP LIGHTS. I TOOK TO THE DEALER AND THEY HAD TO REPLACE TRANSMISSION COOLER / A/C COMBO. *TR
Incident date: Jan 3, 2009
I HAVE A 2005 KIA SORENTO THAT STARTED TO SHUT OFF WHILE DRIVING ON JAN 3RD 2009. SINCE THEN IT HAS HAPPENED 4 TIMES. IT IS RANDOM AND I AM CURRENTLY IN COURT WITH KIA THROUGH THE PA LEMON LAW. I WANTED TO FILE THIS COMPLAINT SO IT IS ON RECORD. *TR
Incident date: Mar 2, 2010
MY WIFE AND I WERE ON OUR WAY TO THE TOYOTA SERVICE CENTER, 1357 RICHMOND RD., CHARLOTTESVILLE, VA 22911, FOR A 50,000 MILE ROUTINE SERVICE APPOINTMENT FOR OUR 2007 PRIUS. WHILE DRIVING AT ABOUT 45 MILES PER HOUR IN TRAFFIC ON ROUTE 29 THE ACCELERATOR PEDAL SUDDENLY LOST POWER. THE BRAKE, STEERING AND DISPLAY PANEL CONTINUED TO FUNCTION. WE ROLLED TO THE SIDE OF THE ROAD, CUTTING THROUGH ONE LANE ... Read more
Incident date: Jul 20, 2003
TOYOTA 2004 SIENNA. IT'S THE MOST DANGEROUS CAR I EVER HAD, WHENEVER I SLOW DOWN AND TEND TO ACCELERATE, THE CAR HESITATE TO GO FOR ABOUT 1 TO 3 SECONDS DELAY. I TOOK IT TWICE TO THE DEALER BUT DID NOT FIX THE PROBLEM, THE THIRD TIME I WENT BACK THEY DENIED THAT IT IS A PROBLEM. IT IS DANGEROUS SPECIALLY WHEN YOU TEND TO PASS A CAR ON A TWO WAY ROAD AND THE CAR WONT ACCELERATE AT DESIRED TIMING. M... Read more
Incident date: Mar 4, 2010
NO ACCIDENT YET, BUT WORRISOME. HAVE A 2010 HYUNDAI TUCSON LIMITED AWD. ON SEVERAL OCCASIONS NOW. WHEN SLOWING DOWN (SUCH AS A HIGHWAY ON OR OFF RAMP), WITHOUT FOOT ON THE GAS. CAR VIOLENTLY DOWNSHIFTS. TO THE POINT FEELS LIKE SOMEONE SLAMMED ON THE BRAKES. ACTUALLY SLOWED THE CAR DOWN ENOUGH THAT I PUSHED FORWARD IN THE DRIVERS SEATS, AND THE SEAT BELT TENSIONED UP TO KEEP ME GOING FORWARD. TH... Read more
Incident date: Mar 4, 2010
WHILE TURNING INTO A PARKING SPOT, I EXPERIENCED A TOTAL LOSS OF BRAKING WHILE THE VEHICLE BEGAN ACCELERATING WITHOUT GAS PEDAL PRESSURE. AFTER JUMPING A CURB, THE BRAKE PEDAL BECAME ACTIVE AND THE CAR WAS STOPPED. *TR
TOYOTA
FJ CRUISER
(2008) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 4, 2010
Incident date: Feb 1, 2008
I PURCHASED A 2008 TOYOTA F.J. CRUISER AND SINCE I HAVE HAD THE VEHICLE I HAVE HAD CONTINUOUS PROBLEMS WITH A DEFECT IN THE DRIVE TRAIN WHICH HAS NOW CAUSED PROBLEMS WITH MY TRANSMISSION HAVING STARTED TO SKIP. THE DEALERSHIP HAS PROMISED ON NUMEROUS OCCASIONS TO FIX THE PROBLEMS, BUT AS OF YET HAVE NOT BEEN ABLE TO. I CONTINUE TO GET THE SAME RUN AROUND FROM BIG BUSINESS. CAN SOMEONE PLEASE SHED ... Read more
Incident date: Feb 28, 2010
2009 FORD ESCAPE TRANSMISSION IS SLIPPING OUT OF GEAR UNDER ACCELERATION AT HIGHWAY SPEEDS. WHILE PRESSING ON THE GAS AT HIGHWAY SPEEDS THE TRANSMISSION SLIPS INTO NEUTRAL AND THE ENGINE REVS UP TO 5,000 TO 6,000 RPMS WITH NO ERROR LIGHTS COMING ON. DEALER WAS ADVISED OF THE PROBLEM AND STATED THAT IT WAS LOW ON TRANNY FLUID. HOWEVER, THE PROBLEM REAPPEARED TWO DAYS LATER AND IS NOT FIXED YET. ... Read more
TOYOTA
HIGHLANDER
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 3, 2010
Incident date: Jan 22, 2010
2004 TOYOTA HIGHLANDER V6 - AUTO (2WD) SINCE WE'VE PURCHASED THE T-HIGHLANDER, THE CAR WILL OCCASIONALLY SUDDENLY JERK FORWARD UNCONTROLLABLY WHEN SHIFTING FROM 2ND TO 3RD GEAR AND WHEN THE SHIFT TAKES PLACE BETWEEN 2,000 AND 2,500 RPM WHEN IN 2ND GEAR. WE HAVE BROUGHT THIS IN TO THE TOYOTA DEALERSHIP ON NUMEROUS OCCASIONS ONLY TO BE TOLD THIS IS A "PROGRAMMING" ISSUE AND THE CAR IS TRYING TO F... Read more
Incident date: Feb 26, 2010
1. JERKING TRANSMISSION AT LOW SPEED 2. LOSS OF POWER 3. DEALER REPLACED ECM TO TRANSMISSION (WARRANTY) IN ACCORDANCE WITH TSB. *TR
Incident date: Feb 13, 2010
WE HAVE A 2005 FORD FREESTAR VIN #[XXX] WITH 89,000 MILES ON IT, IT HAS BEEN SERVICED ON A REGULAR BASIS. WE ARE THE THIRD OWNERS. THE TRANSMISSION QUIT WHILE MY WIFE WAS DRIVING ON A TWO LANE ROAD WITH NO SHOULDERS WHEN THE TRANSMISSION QUIT WORKING WITH OUT WARNING. IT IS GOING TO COST $2700 TO REPAIR. THIS IS NOT A SAFE THING TO HAPPEN AND FROM WHAT I HAVE GATHERED THIS HAPPENS A LOT. WHY HAVE... Read more
Incident date: Feb 26, 2009
MY 2006 AUDI A-6 CVT JERKS ON START-UP OR WILL NOT ENGAGE FOR SEVERAL SECONDS AND THEN LEAPS FPRWARD. DEALER SAYS THERE IS A PROBLEM BUT DOES NOT REPORT WHAT THE PROBLEM COULD BE. *TR
Incident date: Feb 15, 2010
I HAVE A 2006 NISSAN FRONTIER. WHILE DRIVING DOWN THE ROAD THE TRUCK SHUDDERS AND SHAKES AND CANNOT SHIFT INTO GEAR. I HAD NO PICK UP WHILE DRIVING ON THE INTERSTATE AND HAD CARS SPEEDING BY ME AT 75MPH WHILE I WAS BARELY ABLE TO DRIVE THE TRUCK. THE TRUCK WOULD DRIVE FINE AND THAN THIS WOULD HAPPEN OUT OF NOWHERE. I TOOK IT TO AAMCO AND FOUND OUT I HAD WATER IN THE TRANSMISSION DUE TO A LEAK ... Read more
Incident date: Feb 15, 2010
I OWN A 2006 CHRYSLER 300 AND THE SHIFTING LEVER GETS STUCK IN PARK AND WONT MOVE. OTHER TIMES THE LEVER DOES NOT PROPERLY SEAT IN PARK, WHEN THIS HAPPENS THE VEHICLE CAN NOT BE STARTED AS IT IS NOT FULLY SEATED IN PARK. FOUND RECALL ON 05-06 300'S FOR THIS ISSUE, WAS TOLD BY CHRYSLER THAT MY CAR WAS NOT PART OF THE RECALL AND THERE WAS NOTHING THEY COULD DO. RECALL STATES THERE IS AN ISSUE WI... Read more
VOLKSWAGEN
GTI
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 3, 2010
Incident date: Feb 19, 2010
FREQUENTLY WHEN ACCELERATING FROM A STOP OR ACCELERATING AFTER SLOWING DOWN THE DSG TRANSMISSION SEEMS TO SELECT NEUTRAL FOR A SECOND OR TWO BEFORE SELECTING A GEAR. WHEN IT EVENTUALLY SELECTS A GEAR IT JERKS HARSHLY INDUCING WHEELSPIN. THIS HAPPENS IN ALL TYPES OF DRIVING CONDITIONS, BUT IS MORE LIKELY TO HAPPEN WHEN THE CAR IS COLD. MOSTLY, THIS IS JUST AN ANNOYANCE; HOWEVER, WHEN A TRUCK IS... Read more
Incident date: Feb 19, 2010
THIS 2010 IS250 WAS PURCHASED NEW IN OCTOBER 2009 AND HAS APPROXIMATELY 3,300 MILES. ON FEB 19TH, 2010 DRIVER MADE A U-TURN AT LOW SPEED. AFTER THE COMPLETION OF THE TURN THE CAR STARTED AN UNCOMMANDED ACCELERATION, CAUSING IT TO SPIN TO THE RIGHT. THE CAR THEN JUMPED A CURB WITH THE WHEEL STILL SPINNING AND THE BOTTOM RESTING ON THE CURB. PUSHING AND HOLDING THE START/STOP BUTTON IN THE CAR FINA... Read more
Crash
Incident date: Mar 3, 2010
2004 NISSAN MAXIMA TRANSMISSION PROBLEMS, WHEN YOU TAKE OFF IT SHIFTS NICELY, BUT WHEN IN HIGHWAY SPEEDS IT LOOSES GEARS, WHICH IS VERY DANGEROUS, SOMEONE MIGHT CRASH INTO ME, SINCE THE VEHICLE LOOSES SPEED. THIS PROBLEM OCCURS ALL THE TIME THE VEHICLE IS DRIVEN. TO FIX THE PROBLEM I WOULD NEED A NEW TRANSMISSION THEY DEALER (NISSAN) SAID WHICH WOULD COST ME AROUND $3500 OR $4000 DOLLAR WHICH IS ... Read more
Incident date: Nov 10, 2009
TL*THE CONTACT OWNS A 2008 FORD ESCAPE. THE VEHICLE WAS BEING REPAIRED WHEN THE CONTACT NOTICED THAT THERE WAS A PUDDLE OF TRANSMISSION FLUID UNDER VEHICLE. THE DEALER INFORMED THE CONTACT THAT THE TRANSMISSION AND THE SENSOR CAUSED THE LEAK. THE VEHICLE WAS REPAIRED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE MANUFACTURER STATED THAT THE COMPLAINT WOULD BE... Read more
Incident date: Feb 27, 2010
TWICE DRIVING HEAVY RAIN MY 2004 FREE STAR STALED OUT LEAVING A STOP LIGHT. UPON RESTART WOULD BUCK AND STOP RUNNING. WOULD NOT GO INTO REVERSE WITHOUT BEING PUT INTO PARK. BOTH TIMES WAS TOWED TO THE DEALER, WAS TOLD THE COMPUTER WAS WATER LOGGED. THE FIRST TIME THEY TOOK CARE OR IT THIS TIME THEY TOLD ME IT IS 825 PLUS TAX AND WHAT EVER TIME IT TOOK TO FIND WATER LEAK. THIS SAME VAN ALSO STOP RU... Read more
Incident date: Mar 2, 2010
WHILE DRIVING AT A SPEED OF 60-65 MPH, THE TRANSMISSION ON MY AUTOMATIC 2003 V-6 HONDA ACCORD EX DECIDED TO VIOLENTLY SHIFT DOWN TO FIRST GEAR. THE CAR ALMOST CAME TO A COMPLETE STOP AND I WAS INCHES AWAY FROM GETTING PLOWED BY A TRACTOR TRAILER GOING 60 MPH. CURRENTLY THE CAR WON'T SHIFT INTO SECOND GEAR. THIS CAME ON WITHOUT WARNING AND HAD THE POTENTIAL TO SERIOUSLY INJURED NOT ONLY ME BUT A... Read more
TOYOTA
HIGHLANDER
(2009) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 3, 2010
Incident date: Jul 30, 2009
WE BOUGHT A NEW 2009 TOYOTA HIGHLANDER IN JULY,2009. IMMEDIATELY, IT DEMONSTRATED A HUGE VIBRATION IN REVERSE, AND NOW IN DRIVE. WHEN I STOP AT A LIGHT, IT FEELS LIKE IT WILL BOLT WHEN I TAKE MY FOOT OFF THE BRAKE. WE WENT THROUGH ARBITRATION, BUT THEY CLAIMED, SINCE WE COULDN'T PROVE IT WAS A SAFETY HAZARD, WE HAD NO CASE. I THINK THESE VEHICLES SHOULD ALSO BE INVESTIGATED. I HAVE READ SIMI... Read more
Incident date: Dec 26, 2008
TL*THE CONTACT OWNS A 2000 ACURA TL. THE DRIVE GEAR ON THE WARNING PANEL FLASHED BEFORE THE TRANSMISSION LOCKED AND THE ENGINE STALLED. HE DID NOT DEPRESS THE BRAKES NOR THE ACCELERATOR PEDAL TO CAUSE THE VEHICLE TO SKID. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER WHO STATED THAT THE TRANSMISSION FAILED. THE TORQUE CONVERTER WAS RECONDITIONED AND REPAIRS WERE MADE TO OTHER ELEMENTS O... Read more
Incident date: Mar 2, 2010
TUNDRA 2005 SR5 DOUBLE CAB. PURCHASED ON MARCH 2005 AND I NOTICED VERY EARLY ON SOMETIMES A HESITATION TO ACCELERATE FROM A STOP OR FROM LOW SPEEDS SPECIALLY WHEN WAITING TO MAKE A TURN. WHEN THIS HAPPENS I PRESS THE GAS PEDAL BUT THE TRUCK DOES NOT MOVE OR MOVES VERY SLOWLY AND THEN A JUMP TO START MOVING NORMALLY AGAIN. *TR
FORD
EXPLORER SPORT
(2002) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 3, 2010
Incident date: Nov 1, 2009
O/D LIGHT COMES ON AND CARE WILL NOT GO INTO GEAR (TRANSMISSION). PULLING OFF FROM A STOP LIGHT IS A MAJOR PROBLEM AND ON THE HIGHWAY THE CAR DOES NOT SEEM TO WANT TO GO. CARS ARE FLYING BY AND ALL I CAN DO TO KEEP FROM CAUSING AN INCIDENT WAS TO LET UP OFF THE GAS AND PRESS DOWN ON THE GAS HOPING IT WILL CHANGE THE GEAR. I ALMOST CAUSED AND ACCIDENT ON THE FIRST EXPERIENCE WITH THE TRANSMISSIO... Read more
Incident date: Dec 15, 2008
TL*THE CONTACT OWNS A 2002 HONDA ODYSSEY. THE CONTACT STOPPED AT A TRAFFIC LIGHT. WHEN HE ATTEMPTED TO DRIVE FORWARD, THE TRANSMISSION WOULD NOT SHIFT INTO SECOND OR THIRD GEAR. THE CONTACT HAD TO RELEASE HIS FOOT OFF OF THE ACCELERATOR PEDAL FOR A FEW SECONDS, IN ORDER FOR THE TRANSMISSION TO BEGIN SHIFTING INTO THE PROPER GEAR. THE WEATHER WAS NOT A FACTOR. THE TRANSMISSION FLUID WAS CHANGED AT ... Read more
Incident date: Jul 10, 2009
TRANSMISSION FAILURE. THE TRANSMISSION BEGAN ACTING UP AND IT FELT LIKE THE TRANSMISSION DIDN'T KNOW WHAT GEAR TO BE IN. DEALERSHIP REPLACED CLUTCHES THAT WERE BINDING AND REPLACED MANY OTHER PARTS. THE TRANSMISSION TO THIS DAY STILL ACTS UP AND HAS A VERY NOTICEABLE JOLT WHEN LETTING OFF THE GAS PEDAL. IT'S ONLY A MATTER OF TIME BEFORE THIS CAR BREAKS DOWN AGAIN. *TR
Incident date: Oct 1, 2009
MY 2010 TOYOTA CAMRY WAS PURCHASED IN SEPT '09. IN OCT. 09, MY CAR WAS ON ABOUT A 10 DEGREE INCLINE, FOOT ON THE BREAK, WHEN I TOOK MY FOOT OFF THE BRAKE IT BEGAN TO ROLL BACK. THIS HAS SINCE HAPPENED ABOUT A DOZEN TIMES. I TOOK IT TO METRO TOYOTA IN JANUARY AND WAS TOLD NOTHING WAS WRONG. I COMPLAINED TO THE SERVICE MGR. WHO TEST DROVE THE CAR WITH ME & REPLICATED THE PROBLEM. I WAS TOLD TH... Read more
Incident date: Mar 3, 2010
MY 2008 FORD ESCAPE IS LEAKING TRANSMISSION FLUID FROM THE CONDENSING UNIT LOCATED BY THE RADIATOR. THE TRANSMISSION FLUID LEAKING FROM THE AIR CONDENSING UNIT/TRANSMISSION COOLER IS CAUSING DAMAGE TO THE TRANSMISSION AND COULD CAUSE A FIRE HAZARD FOR UNSUSPECTING DRIVERS. *TR
Incident date: Mar 2, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I WAS DRIVING MY FORD RANGER, (2001 XLT AUTOMATIC TRANSMISSION) IN AN ATTEMPT TO WARM UP THE TRUCK AS THE TRANSMISSION HAD BEEN ACTING UP AS IT WAS NOT SHIFTING AS WELL AS IT SHOULD INTO HIGHER GEARS. THE TRUCK WAS HAVING TROUBLE GOING PAST 10-15 MPH BEFORE SHIFTING GEARS AND WAS GOING MUCH SLOWER THAN NO... Read more
Incident date: Apr 5, 2009
WE KEPT GETTING A VIBRATION AT ABOUT 30 MILES AN HOUR, AND OFTEN IN THE SAME PLACE ON THE ROADS IN TOWN. BECAUSE WE LIVE ABOUT 45 MINUTES FROM A HONDA DEALER AND OUR ODYSSEY IS OUT OF WARRANTY, WE TOOK THE CAR TO OUR LOCAL REPAIR SHOP, WHERE THEY TRIED SEVERAL FIXES. AFTER SEVERAL MONTHS OF THIS, WE FINALLY TOOK IT TO HONDA AND THEY SAID THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE ONLY ... Read more
Incident date: Feb 18, 2010
2010 VOLVO S80 TOTAL SYSTEMS FAILURE ON THE HIGHWAY. VOLVO DEALER REPLACED THE COMPUTER. THE COMPUTER HAD TURNED OFF THE FUEL PUMP, CAUSING ALL SYSTEMS TO FAIL. THIS COULD HAVE BEEN A MAJOR ACCIDENT. TWO OTHER FRIENDS WITH THE SAME MODEL VOLVO REPORT SIMILAR FAILURES. *TR
Incident date: Feb 26, 2010
TL*THE CONTACT OWNS A 2003 SATURN VIEW. WHILE DRIVING APPROXIMATELY 29 TO 30 MPH THE VEHICLE LOST ALL POWER WITHOUT WARNING AND SHE NOTICED THAT THE RPMS INCREASED TO 4000. SHE EXPERIENCED THE FAILURE THREE TIMES AND THE THIRD TIME, THE TRANSMISSION FAILED. SHE CONTACTED THE MANUFACTURER. THE MANUFACTURER STATED THAT THEY WERE AWARE THAT THE TRANSMISSION WAS DEFECTIVE, AND THEY WILL GIVE HER 50... Read more
Incident date: Feb 17, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I AM WRITING BECAUSE I JUST EXPERIENCED SUDDEN ACCELERATION IN REVERSE IN MY NEW 2010 TOYOTA RAV4, 6 CYLINDER. THIS IS A VEHICLE I WAS TOLD BY THE DEALER WAS NOT AFFECTED BY THE RECALL. HERE ARE THE DETAILS: I PURCHASED THE VEHICLE ABOUT A MONTH AGO FROM IRWIN TOYOTA IN NEW HAMPSHIRE WITH VIN# [XXX]... Read more
Incident date: Feb 18, 2010
MY 2009 TOYOTA YARIS NEEDS TO BE PLACED UPON THE RECENT RECALLS WITH TOYOTA. MY ACCELERATOR PEDAL IS BEGINNING TO GET HARDER TO PUSH DOWN, MY BRAKES ARE MUSHY AND ARE SOMETIMES HARD TO STOP THE VEHICLE, WHEN I HAVE MY DEFROSTERS ON, THE CAR WANTS TO KEEP GOING AND BRAKING IS HARDER. MY RADIO RANDOMLY SWITCHES TO AM RADIO WHEN ITS OFF, OR ON A DIFFERENT STATION. THIS ALL SOUNDS ELECTRICAL, AND I HA... Read more
Incident date: Aug 20, 2009
SEEMS TO NOT ALWAYS "CATCH" WHEN I PUT IT IN "PARK." HAD ONE INCIDENT IN WHICH CAR ROLLED AS I GOT OUT OF IT AND I BELIEVE I DID INDEED PUSH THE "PARK" BUTTON. HAVE HAD SEVERAL OTHER INCIDENTS IN WHICH I KNOW I PUSHED THE "PARK" BUTTON AND THE CAR BEGAN TO ROLL UNTIL I PUSHED THE BUTTON AGAIN. *TR
Incident date: Jan 15, 2009
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) OUR 2006 LEXUS ES330 HESITATES AND STUTTERS WHEN ACCELERATING AFTER A SLOW-DOWN, STOP OR DURING A TURN. I HAVE READ VARIOUS THINGS WHICH SUGGEST IT COULD BE THROTTLE CONTROL, COMPUTER CONTROLLED ACCELERATOR, OR MASS AIR FLOW MAF SENSOR OR AIR INTAKE SENSOR AIS, ETC. ETC. BUT SOMETHING IS DEFINITELY WRONG... Read more
Incident date: Oct 1, 2009
DEFECT(S): CRUISE CONTROL IS INTERMITTENT AND RANDOM. APPARENTLY INFLUENCED BY HUMIDITY AND RAIN EVENTS. ALSO INVOLVED IS THE RANDOM SHIFTING OF THE ELECTRONIC TRANSMISSION AS INDICATED BY THE INFORMATION CENTER READINGS DURING THE CRUISE CONTROL EVENT(S). THE PROBLEM HAS NOT BE DUPLICATED BY THE MANUFACTURER AND/OR THEIR AUTHORIZED REPAIR FACILITIES AFTER THREE (3) ATTEMPTS IT IS ELECTRICAL IN NA... Read more
Incident date: Feb 25, 2010
VEHICLE DRIVING NORMALLY, SPEEDS UP TO 60MPH. STOPPED AT TRAFFIC SIGNAL. AT GREEN, BEGAN TO ACCELERATE -- VEHICLE REACHES ALMOST 30MPH WHEN THE ENGINE REVS AND THE VEHICLE CEASES TO ENGAGE IN A FORWARD MOTION. THE VEHICLE WAS ABLE TO COAST ONTO THE SHOULDER AND BARELY INTO A PARKING LOT. NO SIGN OF PROBLEM, NOTHING TO INDICATE THE VEHICLE WOULD CEASE MOVING. TOWED TO FORD REPAIR. RES... Read more
Incident date: Feb 26, 2010
2010 TOYOTA TACOMA DOUBLE CAB PRE-RUNNER, I HAVE EXPERIENCE A SUDDEN JERK (LIKE OTHER CAR HAS HIT ME ON THE REAR) WHILE I WAS STOPPED AND THE BRAKE WAS PRESSED WHILE WAITING AT THE TRAFFIC LIGHT. IT HAPPENED TO ME THREE TIME FOR FIVE DAYS AFTER I BROUGHT MY TRUCK TO THE DEALERSHIP TO REPAIR THIS PROBLEM, WHICH THEY SAID THAT THERE IS NO PROBLEM AND IT IS JUST BECAUSE THE TACOMA HAS A SEQUENTIAL ... Read more
Incident date: Feb 26, 2010
WITHOUT WARNING, OUR 2004 FORD FREESTAR LOST ALL FORWARD AND REVERSE POWER IN RUSH-HOUR TRAFFIC. I WAS TRAVELING ABOUT 25 MPH WHEN ENGINE SEEMED TO SURGE. COASTED TO A STOP AND TRIED ALL GEARS. NOTHING. MECHANIC SAYS TORQUE CONVERTER SPUN ITSELF LOOSE INSIDE TRANSMISSION; QUOTED A REPAIR PRICE OF $2,100. ALSO CALLED IT THE FREESTAR'S ACHILLES HEEL. *TR
Incident date: Jan 11, 2010
I HAVE A 2005 NISSAN XTERRA WHICH I DON'T DRIVE MUCH AND AT AROUND 50,000 MILES THE TRANSMISSION WENT AND COST ME $1,600 TO REPAIR. NOW AT AROUND 52,000 MILES MY FUELS GAUGE STOP WORKING WHICH CAUSED MY TRUCK TO TURN OFF IN THE MIDDLE OF THE HIGHWAY WITH MY FAMILY IN IT AND I SEE NO RECALL ON THESE ISSUES FROM NISSAN .MY BROTHER HAS A PATHFINDER WITH SIMILAR PROBLEMS. *TR
Incident date: Feb 5, 2010
STILL HAVING PROBLEMS MY 2002 HONDA ODYSSEY TRANSMISSION SLIPS, IT ESPECIALLY SLIPS WHILE MERGING IN TRAFFIC ON HWY RAMPS AND WHEN TURNING CORNERS, HAVE ALMOST BEEN IN NUMEROUS ACCIDENTS UNFORTUNATELY HONDA KNOWS THIS PROBLEM EXITS AND WILL NOT RECALL THESE VEHICLES AS THEY DID WITH THE 1998-2001 MODELS. SO NOW WHAT DO I DO WHEN HONDA WANTS 5200.00 TO REPLACE IT? EXTENDED WARRANTY ENDED IN 2009 AN... Read more
Incident date: Mar 1, 2010
HONDA ODYSSEY 2003 - GEAR SHIFTING POORLY, CHECK ENGINE LIGHT TURNS ON AT AROUND 84K. HONDA DEALER DIAGNOSES IT AND STATES THAT THE FAILURE CODE INDICATES INTERNAL TRANSMISSION FAILURE. MECHANICS SAW DARK/DISFIGURED TRANSMISSION FLUID AND REPRODUCED THE GEAR SHIFT PROBLEM. DEALER CLAIMS NO WARRANTY OR RECALL COVERED. SEEMS LIKE A VERY COMMON PROBLEM REQUIRING A RECALL. IN LIEU OF THE TOYOTA P... Read more
Incident date: Mar 11, 2009
AROUND 45,000 MILES OUR TRANSMISSION WENT OUT. NO WARNING NOTHING. HAVING MY KIDS IN THE CAR SCARED TO DEATH AND NO ONE AT KRIEGER FORD WANTED TO HELP AND SAID HAD THAT NO ONE ELSE HAD THESE PROBLEMS. I GET ON THE COMPUTER AND FIND HUNDREDS OF COMPLAINTS.... AFTER GETTING IT FIX A YEAR LATER NOW IT IS NOT STARTING AT TIMES. NO CAUSE OR REASON. WE ARE A FAMILY OF 6 LIVING CHECK TO CHECK AND SCA... Read more
Incident date: Feb 26, 2010
2002 HONDA ODYSSEY TRANSMISSION FAILURE. 77K MILES AND TOTAL SLIPPAGE IN SECOND GEAR. PREVIOUSLY HAD THE RECALL 2ND GEAR OILER IN STALLED. NEVER TOWED ANYTHING. OBVIOUS ENGINEERING/MANUFACTURING DEFECT. HONDA APPEARS TO AGREE AS THEY OFFER $2K TOWARDS REPLACEMENT. SINCE THERE ARE SO MANY DOCUMENTED CASES OF THIS PROBLEM AND THE FACT THAT NHTSA HAS NOT OPENED AN INVESTIGATION, EVEN THOUGH THERE WAS... Read more
Incident date: Jan 2, 2010
I HAVE A 2002 TOYOTA RAV4. WHEN GOING DOWN HILLS THE GEARS WILL DOWNSHIFT AND THE ENGINE REVS FAST. NOW DURING NORMAL DRIVING, IT GETS STUCK IN 2ND GEAR THEN WILL BANG INTO 3RD. I'VE ALSO NOTICED SOMETIMES WHEN I TRY TO PULL ONTO A HIGHWAY, THERE IS NO ACCELERATION. *TR
Incident date: Jul 18, 2009
WHILE DRIVING AT 65 MPH ON HIGHWAY DURING A VACATION, CAR TRANSMISSION LIGHT CAME ON, STARTING SMELLING FUNNY, READ MANUAL AND IT SAID IF THIS LIGHT WAS ON TO PULL OVER IMMEDIATELY - SEVERE DAMAGE CAN OCCUR IF YOU KEEP DRIVING. WE PULLED OVER IN THE MIDDLE OF NOWHERE. FLUID HAD SPILLED OUT ALL OVER ENGINE. THEY SAID THAT WAS FROM IT OVERHEATING AND BOILING THE FLUID OUT. WE SAT FOR A WHILE AND ... Read more