Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Mar 5, 2010
2003 VOLVO XC90 TRANSMISSION FAILURE. *TR
Incident date: Mar 9, 2010
'O/D OFF' LIGHT IF BLINKING, ON AND OFF. WHILE LIGHT IS BLINKING THE CAR SEEMS TO BE SLUGGISH AND DOES NOT RESPOND TO THROTTLE PROPERLY. ROUGH SHIFTS WHILE DRIVING. *TR
FORD
EXPEDITION
(2002) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 9, 2010
Incident date: Jan 2, 2010
MY 2002 FORD EXPEDITION OD LIGHT FLASHES ON AND OFF. I WAS DRIVING DOWN I75 AND MY TRANSMISSION KEPT SHIFTING IN AND OUT OF GEAR.. MY WHOLE TRIP. IT SLAMMED INTO GEAR ALMOST CAUSING ME TO LOOSE CONTROL OF MY VEHICLE. THIS TRANSMISSION IS DEFINITELY A SAFETY HAZARD. IT DOES NOT DO IT ALL THE TIME SEEMS LIKE WHEN WE HIT BUMPS IN THE ROAD. *TR
Incident date: Aug 1, 2009
8/09, 76000 MILES-TRANSMISSION TEMPERATURE LIGHT CAME ON AND TRANS BEGAN MAKING WHINING NOISE WHILE TOWING A TRAILER (TRAILER WEIGHT UNDER RATED CAPACITY). FORD DEALER DETERMINED TORQUE CONVERTER WAS BAD AND REPLACED TRANSMISSION UNDER WARRANTY( TRANSMISSION WAS PROVIDED BY THE AFTERMARKET EXTENDED WARRANT COMPANY BECAUSE THEY DIDN'T WANT TO PAY FOR THE TRANSMISSION FROM FORD). 3/10, 85000 MIL... Read more
Incident date: Feb 7, 2010
I HAVE A 2007 JAPANESE-MADE CAMRY. I BOUGHT AT A PREMIUM (WELL ABOVE INVOICE AND ABOVE MSRP BECAUSE SERVCO HAWAII DOES NOT GIVE DISCOUNTS) THINKING I WAS PAYING FOR A RELIABLE AND WELL-MADE VEHICLE. I HAVE HAD OTHER TOYOTAS BUT NONE WITH AS MANY PROBLEMS AS THIS VEHICLE. AND, WITH ALL THE NEWS OF ACCELERATOR PROBLEMS, I WOULD LIKE MY PROBLEMS CHECKED AND NOT BE CHARGED FOR IT. I DO NOT LIKE TH... Read more
Incident date: Nov 20, 2009
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) TO ADD SOME ADDITIONAL FUEL TO THE TOYOTA FIRE STORM.....I AM THE OWNER OF A 2005 TOYOTA COROLLA THAT RECENTLY HAD A "COMPUTER PROBLEM" DIAGNOSED AS A SHIFT SOLENOID PROBLEM. THIS PROBLEM WAS A KNOWN ISSUE TO TOYOTA AND IT WAS SUCH AN ISSUE, THERE WAS A TSB (TECHNICAL SERVICE BULLETIN) WRITTEN TO HELP ME... Read more
Incident date: Feb 10, 2010
ON FEB 10, 2010 MY 07 TOYOTA CAMRY ACCEL PEDAL STUCK ON ME, 5 DAYS AFTER THE RECALL WAS DONE ON IT. IT REVVED FROM 2000-4000 RPMS, I HAD TO BRAKE HARD FOR IT TO STOP AND REGAIN CONTROL. TOOK IT INTO TOYOTA, THEY LOOKED AT IT, RETURNED THE CAR AND TOLD ME "NOTHING WAS WRONG." ON MARCH 4, 2010 IT HAPPENED AGAIN, THIS TIME IT ACCELERATED FROM 20 MPH TO 40 MPH IN A SPLIT SECOND, AND I ALMOST HIT THE ... Read more
Incident date: Nov 15, 2009
AS OF YET THERE HAS BEEN NO INCIDENT HOWEVER THERE HAVE BEEN NUMEROUS CLOSE CALLS AS THE TRANSMISSION IS NOT SHIFTING INTO GEAR UNLESS YOU RACE THE MOTOR. NEARLY REARENDING OTHER VEHICLES, PROPERTY OR PEDESTRIANS. I CAN NOT SAFELY PULL OUT AT AN INTERSECTION BECAUSE THE TRANSMISSION MAY SLIP. I'VE READ ON MESSAGE BOARDS WHERE HUNDREDS OF OTHER PEOPLE ARE HAVING THE SAME PROBLEM AND GM HAS NO GOOD ... Read more
Incident date: Oct 15, 2009
AFTER ACCELERATING FROM A STOP THE VEHICLE HESITATED AND THEN SPED UP QUICKLY AND I ALMOST HIT ANOTHER VEHICLE. IT DID THAT ABOUT 4-8 TIMES BEFORE I DID SOME RESEARCH AND FOUND IT WAS OUT OF WARRANTY AND THAT TOYOTA WOULDN'T FIX IT, ACCORDING TO MY RESEARCH AND TOYOTA'S RELUCTANCY TO RECALL THE VEHICLE. *TR
MERCEDES-BENZ
MERCEDES BENZ TRUCK
(9999) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 8, 2010
Incident date: Mar 6, 2010
I WAS NOT INVOLVED IN ANY ACCIDENT. I AM JUST GIVING MY OPINION ON AN ACCIDENT THAT TOOK PLACE. \ NY DAILY NEWS: HTTP://WWW.NYDAILYNEWS.COM/NY_LOCAL/2010/03/07/2010-03-07_WOMAN_40_DIES_AFTER_SUV_DRIVER_REVERSES_INTO_CROWD_OUTSIDE_CHURCH_IN_SHEEPSHEAD_.HTML I KEEP READING ABOUT ACCIDENTS THAT HAVE BEEN OCCURRING WITH MERCEDES BENZ. DRIVER ARE UNKNOWINGLY IN REVERSE. I BELIEVE THE CAUSE OF ... Read more
Crash
3 injured
1 deaths
Incident date: Mar 6, 2010
2004 XC90 HAS A HUGE PROBLEM WITH TRANSMISSION PROBLEMS. FOR A BRAND NEW 2004 XC 90, EVERY TWO YEARS EXPECT TO CHANGE THE TRANSMISSION. OTHERWISE YOU WILL STUCK IN THE FREEWAY ESPECIALLY YOU ARE PLANNING TO TRAVEL, DO NOT USE THAT CAR IF IT'S CLOSE TO TWO YEARS. *TR
Incident date: Oct 12, 2008
TWICE ON START-UP I HAD THE ENGINE RACE, SOUNDING LIKE A JET REVVING UP. LAST TIME WAS AS I PARKED IN THE GARAGE AFTER USING THE CAR IT REVVED UP SOUNDING AGAIN LIKE A JET STARTING UP. I THOUGHT SOMEONE OR SOME THING HAD COME UP BEHIND ME IN DRIVEWAY. DATES WERE APPROXIMATELY OCT. 2008 AND NOV. 2009. CAR HAS UNDER 45,000 ACTUAL MILES ON IT. *TR
Incident date: Jan 8, 2010
TL* THE CONTACT OWNS A 2002 LEXUS RX300. THE CONTACT STATED HIS TRANSMISSION FAILS WHENEVER HE DRIVES, THE TRANSMISSION MAKES NOISE. THE GEAR IS SLIPPING AND THE VEHICLE WILL NOT MOVE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TRANSMISSION WAS REPLACED FOR $4800. THERE IS A POWER TRAIN WARRANTY BUT THEY WILL NOT HONOR IT AND WANT THE CONTACT TO PAY FOR THE REPAIRS. THE TOYOTA/LEXUS MANUFACTURER ... Read more
Incident date: Jul 1, 2009
THE CAR DIDN'T STOP BECAUSE THE GAS PEDAL GOT STOCK AND THE BRAKES WOULDN'T WORK , IT OCCURRED ONCE , WHICH CAUSED THE ACCIDENT . PARTS WAS REPAIRED , I DON'T HAVE THE OLD PARTS OR THE CAR BECAUSE IT WAS A RENTAL CAR ( 2010 TOYOTA CAMRY ) . *TR
JEEP
GRAND CHEROKEE
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 8, 2010
Incident date: Aug 1, 2005
I HAVE HAD THE SAME COMPLAINT ABOUT MY JEEP GRAND CHEROKEE 5.7L AUTOMATIC TRANSMISION AS THE RECALL NOTICE DESCRIBED BELOW. THAT IS, 8 OUT OF 10 TIMES, WHENEVER I TURN ON THE AIRCONDITIONING (PARTICULARLY IN WEATHER ABOVE 90 DEGREES) THE CAR SHUTTERS IF ASKED TO PULL FORWARD OR REVERSE. THIS PROBLEM IS PARTICULARLY BAD AND MORE PREDICTABLE TO OCCUR IF REVERSING; I.E., BACKING OUT OF A PARKING SP... Read more
Incident date: Mar 8, 2010
I HAVE 28,000 MILES ON MY 2008 DODGE AVENGER HAD FOR 2 YEARS AND TODAY IT WONT SHIFT OUT OF PARK. *TR
CHEVROLET
AVALANCHE 1500
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 8, 2010
Incident date: Mar 6, 2010
2005 CHEVY AVALANCHE WITH LESS THAN 60K MILES, HAS A TRANSMISSION FAILURE. NO WARNINGS OF ANY TYPE. VEHICLE WAS MAINTAINED ACCORDING TO MANUFACTURES SPECIFICATIONS (TRANSMISSION FLUID CHANGED AT 30K MILES). VEHICLE IS IN THE SHOP CURRENTLY BEING WORKED ON. 2ND AND 4TH GEAR CAUSE THE VEHICLE TO "COME OUT OF GEAR" CAUSING A LOSS OF POWER. *TR
Incident date: Mar 4, 2010
I PURCHASED A 2000 LEXUS RX 300 7 YEARS AGO FROM THE ORIGINAL OWNER. LAST WEEK THE TRANSMISSION DIED WITH ONLY 104,000 MILES. IT IS DISTURBING TO ME THAT WHEN I TOOK IT TO THE TRANSMISSION REPAIR FACILITY THEY TOLD ME THAT THE TRANSMISSION WAS FLAWED IN ITS ENGINEERING DESIGN AND THAT NO OIL WAS ABLE TO REACH THE VITAL COMPONENTS AND THAT OVER TIME THEY DRIED OUT AND BECAME BRITTLE. THEY ALSO SAID... Read more
Incident date: Mar 8, 2010
I HAVE A 2007 TOYOTA TUNDRA SR5 DOUBLE CAB AND HAVE HAD ALL OF MY REGULAR MAINTENANCE COMPLETED ON TIME AND AT A LOCAL TOYOTA DEALERSHIP. I HAVE MADE THE COMPLAINT OF MY GAS PEDAL STICKING AND MY FLOOR MATS WERE NOT AN ISSUE. THEY CLAIM THEY "FIXED" THE RECALL PROBLEM WITH ADDING A PART TO THE GAS PEDAL. SINCE I HAVE HAD MY TRUCK BACK, IT HAS NOT WORKED PROPERLY. THE GAS PEDAL STILL ACCELERATE... Read more
Incident date: Feb 5, 2010
2004 CHRYSLER 300M. CONSUMER STATED HE EXPERIENCED MULTIPLE TRANSMISSION FAILURES. *TGW THE CONSUMER STATED UPON EXITING THE INTERSTATE, THE VEHICLE WENT INTO LIMP MODE (LOCKED IN 2ND GEAR) A FEW SECOND LATER, THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT A NEW VALVE BODY ASSEMBLY WAS NEEDED. THE VEHICLE WAS EVENTUALLY REPAIRED. HOWEVER, THE CO... Read more
JEEP
COMMANDER 4X4
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 8, 2010
Incident date: Feb 20, 2010
2007 JEEP COMMANDER FAILING ELECTRONIC SHIFT MODULE. THIS VEHICLE WILL SHIFT OUT OF GEAR AT ANY TIME WITHOUT WARNING. OTHER SYMPTOMS INCLUDE PARKING ASSIST FAILURE MESSAGE ON THE DASH AND ALL GEARS PRND SHOW ACTIVE AT THE SAME TIME ON THE DISPLAY. I CONTACTED JEEP AND WARNED THEM ABOUT THIS BUT THEY WILL NOT INITIATE A RECALL UNTIL FORCED TO DO SO BY THE NHTSA. *TR
Incident date: Mar 8, 2010
TL* THE CONTACT OWNS A 2003 HONDA ACCORD LX. WHILE DRIVING AT SPEEDS OF 35 MPH THE VEHICLE SUDDENLY INCREASED IN ENGINE RPMS WHILE IN DRIVE GEAR. HE THEN ATTEMPTED TO UTILIZE A DIFFERENT GEAR, HOWEVER THE VEHICLE WOULD NOT PICK UP ANY POWER AND WOULD NOT ACCELERATE. THE VEHICLE ENGINE CONTINUED TO IDLE, HOWEVER THE VEHICLE WOULD NOT READ ANY GEARS. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT T... Read more
Incident date: Dec 26, 2009
TL* THE CONTACT OWNS A 2009 DODGE CALIBER. ON DECEMBER 26, 2009 WHILE TAKEN PACKAGES OUT THE VEHICLE THE GEAR SHIFT FAILED AND THE VEHICLE REVERSED ON ITS OWN. SHE WAS STRUCK BY THE DRIVER'S SIDE DOOR. THE CONTACT RECEIVED INJURIES TO THE RIGHT SIDE OF THE BODY. THE VEHICLE STOPPED WHEN IT COLLIDED INTO A SNOW EMBANKMENT. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER REPLACED THE VEHICLE SHIFT... Read more
Crash
1 injured
Incident date: Nov 24, 2009
AUTOMATIC TRANSMISSION HARD SHUDDERING BETWEEN 50-70 MPH WITH O/D OFF LIGHT BLINKING. EXACTLY THE SAME AS THE MORE THAN 2000 OTHER COMPLAINTS ON THIS SAME VEHICLE. TOOK IT TO FORD DEALER WHO CHARGED ME $250 TO TELL ME THAT THEY COULD ONLY REPRODUCE THE PROBLEM ONCE, BUT WHEN IT HAPPENED IT WAS HEAVY. DESPITE THAT THEY SAID NOTHING WAS WRONG BECAUSE THEY COULD NOT REPRODUCE THE PROBLEM AGAIN. I... Read more
Incident date: Feb 20, 2010
ON 2/20/2010 I WENT TO BACK OUT OF A DRIVEWAY. I PUT MY 2005 FORD FREESTAR INTO REVERSE AND IT DID NOT MOVE. THE ENGINE WAS RUNNING, THE GEAR SHIFTER WENT INTO REVERSE, BUT MY VAN DIDN'T MOVE. WHEN I PRESSED THE GAS PEDAL, MY TIRES DIDN'T SPIN TO MOVE. I HAD TO HAVE VAN TOWED BACK TO MY HOME THERE WERE NO PROBLEMS OR SIGNS OF PROBLEMS PRIOR TO THE EVENT, OR PRIOR TO THE DAY THIS HAPPENED. TH... Read more
Incident date: Mar 5, 2010
I BOUGHT A 1995 MERCURY SABLE. THE PERSON I BOUGHT IT FROM SAID IT HAD ALL NEW BRAKES, SPRINGS, FILTERS, SENSORS, RADIATOR, ETC. WHEN I TOOK IT TO MY MECHANIC LAST WEEK (FRIDAY), HE SAID THERE IS A NUMBER OF ILLEGAL THINGS ON IT AND IT NEEDS 1500$ WORTH OF WORK TO MAKE IT SAFE. HE SAID IT WAS A LEMON AND I SHOULD CONTACT THE PERSON THAT SOLD IT TO ME, SO I DID, I BROUGHT HIM TO THE MECHANIC SO HE... Read more
Incident date: Jan 1, 2008
TL* THE CONTACT OWNS A 2001 HYUNDAI ELANTRA. THE CONTACT STATED WHEN DRIVING 65 MPH THE VEHICLE WILL SHIFT ON IT'S OWN TO 1ST GEAR, AND SOMETIMES THE VEHICLE WILL STAY IN 1ST GEAR. THE DRIVER STATED THE VEHICLE WILL ALSO SHIFT IT'S SELF INTO NEUTRAL AND THE VEHICLE WILL ALSO BEGIN TO ACCELERATE ON IT'S OWN. HE HAD TO PULL OVER AND TURN THE VEHICLE OFF AND THEN BACK ON. THE CONTACT STATED THE POWER... Read more
Incident date: Mar 1, 2010
TRANSMISSION NEEDS TO BE REPLACED. *TR
Incident date: Jun 3, 2008
I HAVE A 2000 MAZDA 626 AND THE TRANSMISSION IS HORRIBLE. WELL, WAS BECAUSE I HAD TO REPLACE IT. INSTEAD OF MY CAR GOING IN REVERSE WHEN I PUT IT IN REVERSE IT WENT FORWARD. MY OVERDRIVE LIGHT KEPT COMING ON AND BLINKING AND THE CODE WAS ALWAYS THE TEMPERATURE HIGH DUE TO HIGHWAY DRIVING. IF THIS TRANSMISSION WASN'T MEANT FOR HIGHWAY DRIVING IT SHOULD HAVE NEVER BEEN UTILIZED. LUCKILY I DIDN'... Read more
Incident date: Mar 7, 2010
VEHICLE WAS PARKED IN DRIVEWAYTHE PREVIOUS DAY. ON DATE BELOW, THE VEHICLE WAS STARTED TO LEAVE AND THE TRANSMISSION SHIFT LEVER WOULD NOT COME OUT OF PARK. THE VEHICLE IS EQUIPPED WITH AN EMERGENCY RELEASE BUTTON IN THE SHIFT CONSOLE AND THAT WOULD NOT RELEASE THE SHIFTER. TOW TRUCK HAD TO BE CALLED. *TR
Incident date: Feb 1, 2010
LEAK IN THE TRANSMISSION, COOLER THRU THE AC CONDENSER. KEPT LEAKING TRANSMISSION FLUID. *TR
Incident date: Jan 22, 2010
LOUD CLUNK AND JERK FROM THE TRANSMISSION DURING UPSHIFT AND DOWNSHIFT. IT IS NEEDLESS TO SAY THAT SUDDEN TRANSMISSION FAILURE ON A MOVING CAR CAN BE EXTREMELY DANGEROUS. IT IS A 2004 NISSAN MAXIMA AND HAS 67K MILES. THERE ARE ATLEAST HUNDREDS OF VEHICLE OWNERS COMPLAINING ABOUT THE SAME ISSUE, WHICH CLEARLY SEEMS TO BE A DEFECT IN MANUFACTURING. *TR
Incident date: Feb 11, 2010
CANNOT EXPRESS MY COMPLETE AND UTTER DISGUST WITH MY RECENT EXPERIENCE AND OVERALL EXPERIENCE SINCE BUYING MY 2008 TOYOTA AVALON. I EXPECTED "QUALITY FROM THE PRODUCT" AS THE TOYOTA WEBSITE STATES..HOWEVER, SINCE I HAVE HAD THIS VEHICLE THE 300 DOLLAR A PIECE DRIVERS SIDE HEAD LIGHT BLEW OUT ALONG WITH BOTH HIGH BEAM LIGHTS. HERE IS MY CURRENT ISSUE. MY AREA RECENTLY WENT THROUGH A TERRIBLE WINTER... Read more
Incident date: Mar 7, 2010
WHILE DOING NORMAL DRIVING, ON TWO OCCASIONS, ONE COMING DOWN A SLIGHT HILL AND PLANNING TO STOP AT A CORNER, AND ONCE WHEN PULLING INTO MY CARPORT, WITH FOOT LIGHTLY ON THE BRAKE, I NOTICED THE ENGINE RACING AT 2000 RPM OR SO, TRYING TO ACCELERATE. WAS ABLE TO HOLD CAR WITH FOOTBRAKE, AND, AFTER STOPPING, PROBLEM DID NOT SEEM TO REPEAT IMMEDIATELY. *TR
Incident date: Mar 19, 2009
TL* THE CONTACT OWNS A 2008 TOYOTA CAMRY LE. THE CONTACT IS HAVING PROBLEMS WITH THE ENGINE. THE ENGINE SEEMS LIKE THE MOTOR IS SPINNING AND NOT DOING ANYTHING. THE TRANSMISSION SEEMS TO SLIP. THE CONTACT STATED THAT THIS HAPPENS WHEN GOING DOWN HILLS AND WHEN GOING UP HILLS. THE CONTACT STATED THAT THE SLIP IN THE TRANSMISSION HAPPENS WHEN GOING FROM FOURTH TO FIFTH GEAR AND TRAVELING 45-50 MPH. ... Read more
Incident date: Jan 12, 2010
I HAVE A 2007 CHRYSLER 300. WHEN I AM PUSHING ON THE GAS IT HESITATES ON GOING, SOMETIMES IT WILL HESITATE FOR A FEW SECONDS AND THEN JERK HARD. I HAVE BEEN DEALING WITH THIS FOR A WHILE! IT STARTED ABOUT A YEAR AFTER I GOT THE CAR AND IT'S GOTTEN WORSE. IT HAPPENS EVERY TIME I DRIVE IT NOW. WHEN IT WAS UNDER WARRANTY THE DEALER ALWAYS SAID IT WAS NO PROBLEM, NOW THEY WANT TO DO SOMETHING TO THE T... Read more
MERCEDES-BENZ
E350
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 8, 2010
Incident date: Jan 21, 2010
TL*THE CONTACT OWNS A 2007 MERCEDES BENZ E350. WHILE DRIVING 20 MPH WITH THE GEAR INDICATOR IN DRIVE, THE VEHICLE WAS MOVING AS IF IT WAS IN LOW GEAR. THE CONTACT SHUT OFF ENGINE IN ORDER TO RESET THE GEARS. THE DEALER REPAIRED THE ELECTRIC HYDRAULIC CONTROL UNIT AND 10 MINOR PARTS IN THE TRANSMISSION. WHEN THE FAILURE RECURRED, THE DEALER WAS UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE FAILU... Read more
VOLKSWAGEN
BEETLE
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 8, 2010
Incident date: Feb 24, 2010
I AM THE ORIGINAL OWNER OF A 2005 NEW BEETLE CONV. IN 12/08 I TOOK MY VEHICLE IN FOR 40K MILE SERVICE AT WHICH TIME THE TRANSMISSION WAS CHECKED FOR LEAKS AND FLUID LEVEL. IN 2/10 MY TRANSMISSION HAD TO BE REPLACED BECAUSE IT WAS NO GOOD. MY PROBLEMS STARTED ABOUT LATE NOVEMBER 2009 TO DECEMBER 2009. I STARTED TO HAVE HESITATION PROBLEMS FROM TAKE OFF AND COMING TO A STOP AFTER ABOUT 15 MINUTE... Read more
Incident date: Mar 6, 2010
TRANSMISSION WAS BURNED UP BY A FAULTY ECM. *TR
Incident date: Dec 3, 2009
I HAVE SENT A LETTER TO CHEVY DIRECTLY AND I FEEL THIS IS AN ISSUE THAT SHOULD BE ADDRESSED TO YOU AS WELL. I PURCHASED A CHEVY COBALT A FEW YEARS BACK. THE COBALT IS AN 06. FOR ABOUT 4 MONTHS NOW MY KEY HAS BEEN GETTING STUCK IN THE IGNITION AT THE ACC POINT. IT WILL NOT ALLOW ME TO TURN PAST THAT POINT. I HAVE FOUND THE LITTLE PLUNGER TO REMOVE MY KEYS IN THE STEERING WHEEL COLUMN. THE SECOND IS... Read more
Incident date: Mar 6, 2010
2004 NISSAN MAXIMA HAS 97,000 MILES AND TRANSMISSION GETS STUCK IN FIFTH GEAR. THIS IS VERY DANGEROUS BECAUSE YOU HAVE NO EXCELERATION. DEALER SUGGESTED CHANGING FLUID BUT I KNOW THIS WON'T SOLVE PROBLEM. THESE TRANSMISSIONS SHOULD LAST LONGER. *TR
Incident date: Feb 25, 2010
ON FEBRUARY 25TH 2010, WHILE ATTEMPTING TO ENTER 105 FREEWAY, MY 2002 TOYOTA RAV4 REFUSED TO ACCELERATE, ALMOST RESULTING IN MY CAR BEEN REAR-ENDED. THIS PROGRESSED INTO ERRATIC SHIFTING. *TR
Incident date: Mar 2, 2010
2004 CTS W/ 89160 MILES COMPLETE AND SUDDEN LOSS OF TRANS FLUID. HAD TOWED TO GM DEALER AND WAS ADVISED THAT THE TRANS LINES TO THE RADIATOR WERE "STRIPPED " AND BOTH NEEDED REPLACING. WE BOUGHT THE CAR NEW AND THIS AREA HAS NEVER BEEN SERVICED OR TOUCHED. DEALER THAT WORKED ON PROBLEM IS ST. *TR
Incident date: Mar 6, 2010
I OWN A 2007 TOYOTA AVALON. THE TRANSMISSION HAS A PROBLEM. WHEN COASTING DOWN WITHOUT ACCELERATOR BEING ENGAGE THE TRANSMISSION DOWN SHIFTS AT 30 MPH BUT THE CAR SPEEDS UP. IT IS ONLY 4-5 MPH AND AFTER A FEW SECONDS THEN STARTS COASTING DOWN AGAIN. THIS PROBLEM HAS BEEN INVESTIGATED BY THE DEALER AND "THERE IS NOTHING WRONG". IT HAS BEEN REPORTED TO THE TOYOTA TECHNICAL SERVICE MANAGER AND "... Read more
Incident date: Feb 22, 2010
TWO WEEKS BEFORE, I HAD TWO RECALL FIXES DONE FOR MY 2010 CAMRY (STICKY PEDAL, FLOOR MAT ENTRAPMENT). ALTHOUGH FOR THE INITIAL TWO DAYS, IT LOOKED LIKE MAYBE IT WORKED, SINCE THEN THE SAME OLD PROBLEMS WITH THE CAR ARE PERSISTING. IN THE PAST, LEADING TO THE RECALL FIX, I HAD LODGED SEVERAL COMPLAINTS (INCLUDING ONE BEFORE THE GAS PEDAL RECALL ANNOUNCEMENT) WITH TOYOTA AND THEIR DEALER. MY CAR HAS... Read more
Incident date: Feb 15, 2010
2003 HONDA ODYSSEY TRANSMISSION FAILED AT 101,000 MILES. TOOK DEALER THREE SERVICE TIMES AND $1,000.00 IN UNNEEDED REPAIRS TO FIND PROBLEM. TRANSMISSION SHOULD HAVE BEEN REPLACED DURING RECALL PROCEDURE IN 2003/2004...WASN'T. DEALER FINALLY REPLACED TRANSMISSION WITH REMANUFACTURED UNIT IN FEBRUARY 2010 AT A $1,400.00 COST TO ME. *TR
Incident date: Sep 17, 2009
FOR THE SECOND TIME THE CAR STALLED WHILE IN MOTION. AFTER THE FIRST TIME WE HAD REPORTED TO GALLES & DAVIES SUBARU IN ABQ, NM ON 9.17.09. THEY DID THE INSPECTION AND WERE NOT ABLE TO FIND THE REASON. ALSO WE HAVE STILL RECURRING PROBLEMS WITH NOISES FROM AIR INTAKE, WHICH HAS BEEN REPAIRED 4 TIMES(!). *TR
Incident date: Sep 4, 2009
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) UNINTENDED ACCELERATION OF MY HONDA ODYSSEY- I WAS SLOWLY PULLING INTO A PARKING SPACE IN FRONT OF A STORE FRONT AND THE CAR STARTED ACCELERATING, JUMPED THE CURB, HIT A POST, AND WENT THROUGH A STORE FRONT WINDOW. THIS IS THE FIRST TIME THIS HAS EVER HAPPENED. I WAS THE ONLY ONE INJURED. I REPORTED THE I... Read more
Crash
1 injured
Incident date: Jul 24, 2009
FAULTY COMPUTER. I AM THE ORIGINAL OWNER. THE COMPUTER CAUSED THE TRANSMISSION TO ENGAGE INTO WRONG GEARS,RESULTING IN TRANSMISSION FAILURE. COST TO ME OF $4,847.00. I WAS NEVER NOTIFIED BY TOYOTA OF THIS PROBLEM. TECHNICAL BULLETIN #1046. *TR
Incident date: Jan 14, 2010
O/D LIGHT BLINKS ALL THE TIME. TRANSMISSION SLIPS AND CLANKS. *TR