Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Mar 18, 2010
2002 FORD EXPLORER BAD TRANSMISSION. THE CAR HAS 65,000 MILES ON IT. *TR
Incident date: Feb 24, 2010
I HAVE A 2002 RAV 4 WITH 139K MILES ON IT. LATELY MY CAR HAS BEEN HAVING TROUBLE SHIFTING FROM FIRST GEAR TO SECOND GEAR. I NOTICED IT WITHIN THE LAST TWO WEEKS OF FEBRUARY. BUT THERE WOULD BE DAYS WHEN IT WOULD ACT NORMAL AND IT WAS FINE AND SOME DAYS IT HAD ITS PROBLEMS. WITHIN THIS PAST WEEK IT HAS BECOME WORSE. NOW WHEN MY CAR COMES TO A COMPLETE STOP AND TRIES TO SHIFT IT WOULD HESITATE, JERK... Read more
Incident date: Jan 12, 2010
TL*THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STARTED THE ENGINE ON A COLD START AND A SHAKING MOTION OCCURRED. ADDITIONALLY, WHENEVER THE VEHICLE WAS IN OPERATION THE ENGINE POWER FAILED TO ALLOW THE VEHICLE TO EXCEED OVER 25 MPH. ALSO, THE TRANSMISSION WAS LEAKING TRANSMISSION FLUID. THE VEHICLE WAS TAKEN TO A LOCAL DEALER FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE POWER TRAIN, TRA... Read more
Incident date: Feb 10, 2010
WE HAVE A 2002 TOYOTA RAV4 . THE TRANSMISSION STARTED ACTING UP DUE TO THE ECM VALVE NOT ALLOWING GEARS TO CHANGE . SLIPPING GEARS & NO POWER AT TAKE OFF FROM STOPS. IT HAS 103000 MILES ON IT.WE BOUGHT THIS CAR USED AT A TOYOTA DEALERSHIP IN 2004. WE HAVE NOT REPAIRED IT YET. IT IS TO COSTLY AND THE CAR ISN'T PAID OFF YET. SOMETHING NEEDS TO BE DONE. CAR HAS BEEN PARKED WE ARE AFRAID TO LET OUR ... Read more
Incident date: Jan 10, 2010
WHILE PULLING OUT OF THE PARKING GARAGE, THE TRANSMISSION SEEMED TO SLIP GEARS AND THEN GET STUCK IN 1ST GEAR. THE CHECK ENGINE LIGHT CAME ON, THE D4 STARTED FLASHING AND THE TCS LIGHT CAME ON. I HAD TO PULL OVER AND TURN OFF THE CAR. WHEN I TURNED THE CAR BACK ON, ONLY THE CHECK ENGINE LIGHT REMAINED ON AND EVERYTHING ELSE SEEMED FINE. A MECHANIC TOLD ME THAT IT WAS JUST A SHIFTING MALFUNCTION AN... Read more
Incident date: Oct 16, 2009
IN AUGUST OF 2009 I BEGAN NOTICING THAT MY VOLVO XC90 T6 WAS SLOW TO SWITCH GEARS OR WOULD CHUG BEFORE SWITCHING. IT WOULD NOT HAPPEN ALL OF THE TIME AND WHEN I MENTIONED IT TO MY HUSBAND HE SAID HE HAD NOT NOTICED IT. I FIGURED IT WAS NO BIG DEAL OR THAT IT WAS RELATED TO A COLD ENGINE. DURING THE MIDDLE OF OCTOBER 2009, I WAS COMING HOME FROM WORK AND MERGING ONTO A TWO LANE BRIDGE WHEN MY ... Read more
TOYOTA
HIGHLANDER
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 18, 2010
Incident date: Mar 18, 2010
S10 APPROPRIATE HANDLING RE COMPLAINT AGAINST TOYOTA MOTOR CORPORATION AND JAY WOLFE TOYOTA OF WEST COUNTY FM OWNER OF A 2004 TOYOTA HIGHLANDER. *TGW AFTER DRIVING THE VEHICLE FOR A FEW WEEKS, IT BECAME APPARENT THERE WAS A PROBLEM WITH THE SHIFTING WITH THE AUTOMATIC TRANSMISSION. THE CONDITION WAS MOST NOTICEABLE DURING SHARP ACCELERATION PERIODS. THE ENGINE WOULD REV UP, BUT IT DID NOT GAIN S... Read more
Incident date: Feb 12, 2010
I DRIVE A 2007 PONTIAC VIBE. ABOUT TWO WEEKS AGO THE CAR "STALLED" OUT ON ME AT AN INTERSECTION. THE CAR WAS RUNNING PERFECTLY FINE UP INTO IN CAME TO THE RED LIGHT. WHEN THE ARROW TURNED GREEN MY CAR WOULD NOT ACCELERATE. IT WOULDN'T EVEN "REV". THERE WAS NO CHECK ENGINE LIGHT ON BUT SINCE I COULD NOT GET MY CAR TO MOVE FORWARD (IT WOULD WORK IN REVERSE THOUGH THE TRANSMISSION SOUNDED HORRIB... Read more
Incident date: Mar 17, 2010
HONDA ODYSSEY 2007 VIBRATION AND RPM CHANGE AT AROUND 45 MPH. *TR
Incident date: May 8, 2008
MY 2004 FREESTAR TRANSMISSION FAILURE HAD ABOUT 39,000 OR 41,000 MILES ON VEHICLE HAD JUST GOTTEN INTO PASSING LANE ON HIGHWAY TO PASS TRUCK,WHEN WITHOUT AND WARNING THE TRANS JUST QUIT NO POWER TO WHEELS AT ALL, LUCKILY I WAS ABLE TO COAST INTO THE MEDIAN OF ROAD BETWEEN DIVIDED HIGHWAYS. I WANT TO REPORT BECAUSE LIKE HUNDREDS OF OTHERS I MADE NO REPORTS BECAUSE VEHICLE WAS JUST OVER THE 36,0... Read more
Incident date: Mar 14, 2010
WHILE TRAVELING AT HIGHWAY SPEEDS THE ACCELERATOR PEDAL BECAME STUCK. VEHICLE CONTINUED TO ACCELERATE IN A RUN-AWAY MODE. VEHICLE WAS EVENTUALLY STOPPED THROUGH COMBINATION OF BRAKES AND TRAVELING INTO MUD. UPON STOPPING IT WAS NOTICED THAT THE FRONT BRAKES WERE FLAMING - MOST LIKELY DUE TO EXCESSIVE HEAT. *TR
Fire
Incident date: Apr 29, 2009
2009 FORD ESCAPE PURCHASED APRIL 2009. NOTICED TRANSMISSION WAS SLIPPING OUT OF GEAR WHEN SHIFTING INTO REVERSE TO BACK OUT OF DRIVING. THOUGHT THIS MAY HAVE BEEN MY ERROR FOR NOT STEPPING ON BRAKE PEDAL COMPLETELY. MARCH 2010, MILEAGE ABOUT 20,000 STARTED HAVING PROBLEMS WITH TRANSMISSION WHEN I ACCELERATE AT HIGHWAY SPEEDS. WHILE PRESSING ON THE GAS AT HIGHWAY SPEEDS THE TRANSMISSION SLIPS IN... Read more
Incident date: Mar 17, 2010
I HAVE A 2003 HONDA ACCORD WITH LOW MILES (50K) THAT HAS HAD NO ISSUES UNTIL THIS WEEK WHEN, WHILE DRIVING/ACCELERATING DOWN THE HIGHWAY AT APPROX 50 MPH, THE TRANSMISSION WENT COMPLETELY OUT WITH NO WARNING AT ALL AND ALMOST CAUSED AN ACCIDENT DUE TO THE COASTING, DRASTIC RPM INCREASE AND ACCELERATION. I WAS ABLE TO IMMEDIATELY PULL OVER AND AVOID AN ACCIDENT AND HAVE THE CAR TOWED TO THE DEALE... Read more
Incident date: May 11, 2004
WHILE TRAVELING ANY WHERE I WOULD LOSE POWER AND MY VSC TRAC WARNING LIGHTS AND SKID TRAC LIGHTS WILL COME ON AND I WILL HAVE TO WAIT FOR THE LIGHTS TO GO OFF IN ORDER TO GET MY POWER BACK. AND ALSO I HAD TO REPLACE TWO OF MY DOOR HANDLES. AND BEFORE MY SUV WAS 3YRS I HAD TO REPLACE THE TRANSMISSION. *TR
Incident date: Mar 18, 2010
TRANSMISSION FAILURE. *TR
Incident date: Mar 12, 2010
VEHICLE PERIODICALLY (APPROX. WEEKLY) SURGES BETWEEN 2ND AND 3RD GEAR (AUTOMATIC TRANSMISSION). HAS BEEN DOING THIS SINCE PURCHASE IN OCT. 2003, AS A BRAND NEW VEHICLE, UP THROUGH THE PRESENT DATE. FOR YEARS I COMPLAINED VERBALLY, AND WROTE LETTERS AND E-MAILS TO LEXUS. THEY FIRST DENIED THERE WAS A PROBLEM, THEN CHANGED TACTICS AND BLAMED IT ON ME, THEN SAID THEY DIDN'T KNOW WHAT THE PROBLEM W... Read more
Incident date: Mar 17, 2010
I HAVE A 2004 DODGE RAM 1500 WITH 5.7 HEMI I'VE OWNED SINCE NEW. THE TRUCK WILL STALL WITHOUT WARNING AT SLOW SPEEDS AND WHILE TURNING IT HAS ALWAYS RESTARTED. ON SOME STALLS WITH THE LACK OF POWER STEERING AND BRAKES IT HAS BEEN ALL I COULD DO TO NOT HIT OTHER CARS. OVER THE YEARS MY DODGE DEALER HAS OFFERED NO HELP SINCE THIS DOESN'T PRODUCE A SERVICE CODE. NOW I SEE THAT THIS IS A WIDE SPREAD ... Read more
Incident date: Sep 15, 2009
MY "TRANSMISSION" WARNING LIGHT ON MY 2005 CHEVROLET COBALT IS DISPLAYED ON MY DASH AND THE CAR WILL GAIN OR LOSE R.P.M.'S WHILE DRIVING AND TRYING TO MAINTAIN A CONSTANT SPEED (WITHOUT DEPRESSING OR LETTING UP ON THE ACCELERATOR). THIS CAUSES THE CAR'S SPEED TO JUMP OR DROP. PLEASE ADVISE ME ON WHAT TO DO. *TR
Incident date: Mar 17, 2010
TL*THE CONTACT OWNS A 2003 TOYOTA CAMRY. AFTER PARKING THE VEHICLE AND EXITING IT, THE CONTACT NOTICED THAT THE VEHICLE SUDDENLY SHIFTED INTO REVERSE AND BEGAN ROLLING BACKWARDS. THE OCCUPANT SITTING IN THE FRONT PASSENGER SEAT WAS ABLE TO TURN THE STEERING WHEEL CAUSING THE VEHICLE TO TRAVEL OVER A CURB WHICH FLATTENED BOTH REAR TIRES. NO ONE WAS INJURED AND A POLICE REPORT WAS NOT FILED. THE VEH... Read more
Incident date: Mar 15, 2010
2010 TOYOTA 4RUNNER FAILS TO ACCELERATE INTERMITTENTLY WHEN GAS PEDAL IS PRESSED. HAS FAILED TO RESPOND TO ACCELERATOR FOR A FULL THREE SECONDS AT ONE POINT. COMMONLY, DELAYED RESPONSE LASTS 1-2 SECONDS. TOOK VEHICLE TO DEALERSHIP. THEY WERE UNABLE TO DUPLICATE THE PROBLEM. SERVICE TECH SAID THIS COULD BE CAUSED BY THE ELECTRONIC TRACTION CONTROL. ISSUE OCCURS REGARDLESS OF TRACTION CONDITIONS. *T... Read more
Incident date: Dec 11, 2009
TRANSMISSION STARTED SLIPPING IN JUNE 2009. HAD TRANSMISSION SERVICED AND IT SUBSIDED FOR A COUPLE MONTHS. STARTED AGAIN IN OCTOBER 2009. HAD TRANSMISSION SERVICED AGAIN AND IT DID NOT HELP. WIFE AND TWO KIDS USE VAN AND THE TRANSMISSION WOULD SLIP IN THE MIDDLE OF THE INTERSECTION. A FEW TIMES WE WERE LEFT IN THE INTERSECTION HELPLESS UNTIL IT CAME BACK INTO GEAR. *TR
Incident date: Mar 20, 2009
(2005 MINI COOPER TRANSMISSION) VEHICLE DOES NOT MOVE FROM STANDING POSITION WHEN ACCELERATOR DEPRESSED. SUDDENLY JUMPS INTO GEAR (IN DRIVE OR REVERSE POSITION). NEEDED TO STEP ON THE BRAKES IMMEDIATELY TO PREVENT ACCIDENT. ALSO LACKS ACCELERATION WHILE PASSING ON THE HIGHWAY.. UPDATED 03/30/10 *BF SPORADIC INITIALLY. BECAME MORE FREQUENT OVER THE NEXT TWO MONTHS (JANUARY TO MARCH 2009 TI... Read more
Incident date: Mar 14, 2010
MY CARS TRANSMISSION SHIFTING IS VERY ROUGH AND "CLUNKY" WHEN COMING TO A STOP SIGN OR TRAFFIC LIGHT. MANY TIMES THE CAR WILL SEEM TO DOWNSHIFT RESULTING IN A STRONG PULLING (ALMOST A BRAKING SENSATION) PREVENTING A NORMAL COASTING TO A STOP SINCE, YOU NEED TO KEEP PRESSING THE ACCELERATOR TO COUNTERACT THE DOWNSHIFTING DURING A SLOW DOWN. THIS HAS ALMOST CAUSED AN ACCIDENT SEVERAL TIMES. ALSO,... Read more
Incident date: Mar 1, 2010
MY CAR IS EXPERIENCING A PROBLEM DEALING WITH ACCELERATION HESITATION. MANY TIMES I REQUIRED ACCELERATION TO TAKE OVER A CAR BY DEPRESSING THE GAS PEDAL, FOLLOWED BY NO POWER RESPONSE IN MIDDLE OF THE OVERTAKING. DURING THESE EPISODES THE ENGINE BEGAN OSCILLATING CRAZILY BETWEEN REV EXCESSIVELY AND THE RPM'S INCREASED RAPIDLY (FROM 7000 TO 10000 RPM) AND DECREASING WITHOUT CONTROL WITHOUT NOT POWE... Read more
NISSAN
PATHFINDER
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 18, 2010
Incident date: Feb 12, 2010
TRANSMISSION STALLING VEHICLE MAKING VEHICLE JUMP. CALLED NISSAN MOTORS ABOUT TRANSMISSION PROBLEMS. HAVE READ ON BOARDS THIS PROBLEM WITH TRANSMISSION AND RADIATOR IS VERY COMMON IN THESE VEHICLES. VEHICLE JUST ALL OF THE SUDDEN STARTS JUMPING WHICH COULD CAUSE AN ACCIDENT. PAID TOO MUCH MONEY FOR THIS NISSAN TO BE HAVING THESE KIND OF PROBLEMS AND DO NOT WANT TO CAUSE AN ACCIDENT. NISSAN IS NOT ... Read more
MINI
COOPER CONVERTIBLE
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 18, 2010
Incident date: Mar 12, 2010
HI, I'M WRITING TO REPORT THAT MY 2005 MINI COOPER, WITH LESS THAN 43K MILES IS IN NEED OF A THIRD TRANSMISSION. I NEARLY DID NOT MAKE IT HOME ONE EVENING BECAUSE THE JERKING MOTION THE CAR WAS MAKING AND BECAUSE THE ENGINE JUST FELT LIKE IT WAS GOING TO SHUT OFF. I NEARLY STALLED ON THE HIGHWAY, WHILE IN TRAFFIC. THE FIRST TRANSMISSION, WHILE UNDER WARRANTY WAS REPLACED IN NOVEMBER 2007 AT 28K ... Read more
Incident date: Mar 14, 2010
SUDDEN LOSS OF POWER, THE TORQUE CONVERTER FAILED. *TR
Incident date: Mar 17, 2010
THE TRANSMISSION FAILED ON MY 2002 HONDA CIVIC. I WAS DRIVING WITH MY WIFE AND 2 KIDS ON CT-15 IN FAIRFIELD, CT WHEN THE CAR JUST STOPPED. BEING THAT IT WAS A 2 LANE HIGHWAY WITH NO SHOULDER WE WERE NEARLY HIT FROM BEHIND BY OTHER VEHICLES. THE CAR FAILED WITHOUT ANY ADVANCE WARNING. THE DEALER SAYS IT IS A TRANSMISSION FAILURE REQUIRING REPLACEMENT AT $3200+TAX. IT APPEARS THERE HAVE BEEN ATLEAST... Read more
Incident date: Mar 1, 2010
2005 MERCURY MONTEGO HAS CLOSE TO 90K MILES. KEPT IN GREAT CONDITION BUT THE TRANSMISSION IS GIVING SAME SIGNS AS REPORTED MANY TIMES ON THIS THREAD. JERKING BETWEEN GEARS AND KICKING BACK REALLY HARD. THE COMPANY WILL HEAR US IF WE JOIN TOGETHER WE'RE LEARNING THAT WITH TOYOTA. LET'S GET TOGETHER AND FIGHT THIS ONE.. IT'S NOT FAIR!!!! FACEBOOK ME [XXX] AND LET'S GET A PLAN. INFORMATION RE... Read more
Incident date: Jul 15, 2003
SUDDEN ACCELERATION AFTER TURNING A CORNER. I SLOWED DOWN TO TURN A CORNER TO APPROXIMATELY 10-15 MPH AND AFTER NEGOTIATING THE TURN ACCELERATED MODERATELY TO ABOUT 20-25 MPH. AT THAT INSTANT THE MOTOR STARTED TO RACE. THE CAR ACCELERATED RAPIDLY IN A FEW SECONDS TO APPROXIMATELY 35-40 MPH. I APPLIED THE BRAKES AND GOT THE CAR TO SLOW DOWN TO 20-25 MPH. WHEN THE BRAKE WAS RELEASED THE ENGIN... Read more
VOLKSWAGEN
BEETLE
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 17, 2010
Incident date: Mar 16, 2010
AT ABOUT 35,000 MILES MY CAR STARTED SLIPPING WITH THE TRANSMISSION. IT WOULD JERK FORWARD AND SOMETIMES GET STUCK IN BETWEEN 1, 3, AND 4TH GEARS. THIS WAS NOT A HUGE PROBLEM AT THIS POINT AND DURING MY REGULAR CHECK UPS, VW DEALERSHIP ALWAYS SAID THERE WAS NO PROBLEM DETECTED. 2. THE AUTOMATIC TRANSMISSION IS NOW FAILING AT 60,000 MILES. IT HAS ALMOST CAUSED ME SEVERAL ACCIDENTS, ESPECIAL... Read more
Incident date: Mar 12, 2010
TL* THE CONTACT OWNS 2010 TOYOTA YARIS. WHILE DRIVING AT SPEEDS OF 45 MPH, THERE WAS A SUDDEN INCREASE IN ENGINE RPMS. THE VEHICLE BEGAN DRAGGING AND EXHIBITING POWER TRANSMISSION FAILURE. THE DRIVER WAS ABLE TO MOVE OFF OF THE ROAD, AS HE HAD LIMITED MOTION BUT COULD NOT ACCELERATE. THE VIN WAS NOT AVAILABLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 500. THE CURRENT MILEAGE WAS 520.
CHEVROLET
TRAILBLAZER
(2008) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 17, 2010
Incident date: May 3, 2008
2008 TRAILBLAZER SHAKES FRONT END AT HIGHWAY SPEED, AND TRANSMISSION BOGS DOWN TRAVELING NORMAL SPEED AS WELL. *TR
Incident date: Mar 8, 2010
I CURRENTLY OWN A 2001 HONDA CIVIC EX. LAST WEEK I WAS HEADED HOME FROM WORK AND MY CAR STARTED RIVING UP AND WOULDN'T GO. I HAD TO PULL OVER AND HAVE MY HUSBAND MEET ME TO HELP GET IT HOME. AFTER SEVERAL AUTO SHOP AND WRECKER BILLS LATER, I HAVE A BAD TRANSMISSION. THIS HAS REALLY PISSED ME OFF. I UNDERSTAND THAT MY CAR IS OLD AND IT HAS 141,000 MILES ON IT BUT I HAVE TAKEN IMMACULATE CARE OF THI... Read more
Incident date: Nov 16, 2009
VEHICLE PURCHASED WITH 78,375 MILES - IT WAS PREVIOUSLY A US GOV.'T VEHICLE. REAR-END NOISE NOTICED AND SELLER HAD FORD REPAIR AT A COST OF $1,387.50 - VEHICLE WAS DRIVEN LESS THAN 12,000 MILES AND BEGAN MAKING SAME NOISE IN REAR-END. DUE TO DISTANCE TO FORD DEALER, VEHICLE WAS CHECKED OUT AT A PRIVATE REPAIR SERVICE. DIAGNOSIS- REAR SEAL FAILED CAUSING SEVERE DAMAGE TO ALL REAR-END PARTS. REPA... Read more
Incident date: Mar 15, 2010
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT APPROXIMATE SPEEDS OF 20 MPH THE VEHICLE EXHIBITED TRANSMISSION FAILURE. A PASSERBY ASSISTED WITH MOVING THE VEHICLE FROM THE HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC TEST WAS PERFORMED AND IT WAS VERIFIED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 76,500.
Incident date: Sep 22, 2009
TOYOTA RAV 4 DESIGN DEFECT COMPLAINT: 1. FRONT PASSENGER MAY ACCIDENTALLY SHIFT THE GEAR STICK CAUSES IT TO MOVE TO NEUTRAL POSITION, SUCH RESULT IN THE CAR LOSE OF POWER. IF A PASSENGER ACCIDENTALLY PUSH THE STICK AND CAUSE IT TO REVERSE POSITION, THE CAR GET GO OUT OF CONTROL AND SPIN INTO ACCIDENT. 2. THE ACCIDENTALLY SHIFTING HAPPENED ONCE FOR ME IN THE FIRST 3 MONTH I OWN THE CAR. 3. ... Read more
Incident date: Mar 15, 2010
1999 HONDA ODYSSEY, 153K MI. TRANSMISSION REPLACED JULY 2007 AT 100K UNDER HONDA'S EXTENDED WARRANTY THAT WAS DRIVEN BY CLASS ACTION LAWSUIT. ON 3/15, TRANSMISSION FAILED AGAIN WITH NO WARNING AT HIGHWAY SPEED (APPROX 65 MPH), WHILE IN MOUNTAINOUS PASS (MARKER 77) ON I-8 EAST OF SAN DIEGO . DRIVER (SON) AVOIDED ACCIDENT & OTHER TRAFFIC, BUT COULD HAVE BEEN DISASTROUS FOR HIM & 5 PASSENGERS. WA... Read more
Incident date: Mar 9, 2010
TRANSMISSION SHIFTER DOES NOT ENGAGE IN PARK COMPLETELY CAUSING DRIVER NOT TO BE SURE IF CAR IN PARK AND UNABLE TO REMOVE KEY FROM VEHICLE. *TR
MERCURY
MOUNTAINEER
(2002) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 17, 2010
Incident date: Feb 25, 2010
OUR 2002 MERCURY MOUNTAINEER'S TRANSMISSION BLEW AFTER 116,000 MILES. WE HAVE SPOKEN WITH SEVERAL TRANSMISSION SHOPS TO GET AN ESTIMATE TO FIX IT AND THEY ALL TOLD US THE MOUNTAINEER IS FAMOUS FOR THIS DEFECT AND NO ONE, INCLUDING NHTSA HAS DONE ANYTHING ABOUT THIS. I THINK IT IS GROSSLY UNJUST THAT A CAR'S TRANSMISSION FAILS AFTER ONLY 90-100,000 MILES AND IT'S SO COMMON THAT IT IS APPARENTLY A... Read more
Incident date: Apr 8, 2009
PURCHASED A USED 2004 FORD EXPLORER ON JULY 3, 2006 WITH 53823 MILES. THE CAR WAS MAINTAINED AS REQUIRED AND LOW AND BEHOLD, TO MY RECOLLECTION, AROUND 2008-2009 IT STARTED DRIVING A LITTLE STRANGE, IT STARTED VIBRATING HESITATING. THEN DURING THE BEGINNING OF 2009, CHECK ENGINE LIGHT CAME ON, OD LIGHT STARTED FLASHING, GEARS STARTED STICKING, HARD TO BRAKE AND I WAS TOLD THAT IT IA A TRANSMISS... Read more
Incident date: Mar 17, 2010
I HAVE A 2009 PONTIAC VIBE. I HAVE NOTICED THAT THE CAR DOUBLE ACCELERATES. WHEN YOU PRESS THE ACCELERATOR IT REVS UP AND THE CAR LURCHES FORWARD. IT DOESN'T MATTER HOW SOFT OR HARD YOU PRESS. I TOOK MY CAR IN AFTER THE RECALL AND HAD THE ACCELERATOR ALTERED BUT I STILL NOTICE THE PROBLEM. I ASKED THE DEALER TO CHECK THE BRAKES ALSO AND THEY SAID IT IS FINE. I DON'T KNOW IF ITS AN ENGINE PROBL... Read more
Incident date: Nov 9, 2007
WE HAVE A 2004 FORD FREESTAR (BOUGHT USED IN 2006 WITH 46,000 MILES ON IT) WITH 82,426 MILES ON IT. MY WIFE CAME HOME FROM WORK ON FRIDAY NOVEMBER 9, 2007, PARKED THE VAN. WHEN SHE WENT TO LEAVE FOR WORK ON MONDAY THE 12TH THE VAN WOULDN'T MOVE. WE HAD THE TRANSMISSION POWER FLUSHED AND FLUID CHANGED AT THE DEALER AT 70,000 MILES. WE HAVEN'T HAD THE MONEY TO GET THE TRANSMISSION REPLACED SO WE HA... Read more
Incident date: Mar 9, 2010
WE HAVE A 2003 HONDA ACCORD WE WERE TRYING TO ACCELERATE OUT OF A CLOVER LEAF WITH A SEMI TRUCK TRYING TO MERGE OFF OF HIGHWAY ON TO CLOVER LEAF WHEN ARE HONDA CAME OUT OF GEAR. *TR
Incident date: Feb 23, 2010
TRANSMISSION SLIPPING ON 2003 ACURA MDX STARTING AT 73,000. TALKED TO DEALERSHIP ABOUT IT BUT THEY SAID THAT SINCE THE CHECK ENGINE LIGHT DIDN'T COME ON OR THE TRANSMISSION LIGHT DIDN'T COME ON THERE WASN'T A PROBLEM. KEPT DRIVING IT AND IT GOT WORSE. AROUND 78,000 MILES HAD TO HAVE WATER PUMP, TIMING BELT AND ENGINE MOUNTS DONE (NOT AT DEALERSHIP); HAD MECHANIC CHECK TRANSMISSION - FOUND IT NE... Read more
Incident date: Sep 1, 2007
I AM SURE THAT YOU ARE SWAMPED WITH TOYOTA ISSUES, BUT WE CHRYSLER OWNERS ARE GETTING UPSET AT THE PERFORMANCE ALSO. BROKEN MOTOR MOUNTS, TORQUE CONVERTERS, ROUGH IDLES, STALLING, BUMPING GEARS, ETC. MY 2007 CHRYSLER PACIFICA IS THE ROUGHEST TRANSMISSION I HAVE EVER DRIVEN IN MY 38 PLUS YEARS OF DRIVING, STALLING ON MORNING START-UPS, BANGING NOISES IN THE FRONT AROUND TURNS, AND THE LIST GOES O... Read more
Incident date: Feb 1, 2007
2003 HONDA PILOT TRANSMISSION: MY TRANSMISSION CONTINUES TO SLIP IN 2ND GEAR. I HAVE REPLACED NUMEROUS ITEMS ON THE VEHICLE - STEERING COLUMN, MOTOR MOUNTS, ETC. THE LIST IS NUMEROUS. I HAVE HAD TRANSMISSION PROBLEMS ALMOST SINCE THE BEGINNING OF PURCHASING THIS VEHICLE IN FEBRUARY 2006. THE DEALER NEVER TOLD ME THAT THE 2003 PILOT HAD ANY TYPE OF TRANSMISSION PROBLEMS. I KNOW AS A CONSUMER, ... Read more
Incident date: Mar 22, 2008
TL* THE CONTACT OWNS A 2003 CHRYSLER VOYAGER. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY DOWNSHIFTED INTO THE THIRD AND FORTH GEAR WITHOUT WARNING. THE FAILURE OCCURRED SPONTANEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THE CURRENT AND FAILURE MILEAGES WERE 66,000. UPDATED 06/02/10. *LJ THE CONSUMER ... Read more
Incident date: Mar 15, 2010
2005 MUSTANG HAD ROUTINE AUTOMATIC TRANSMISSION FLUSH DONE AT 46K MILES, PRIOR TO SERVICE NO LEAKS, ONLY COMPLAINTS OF NOISY TRANSMISSION. NOW TRANSMISSION LEAKS, NOTICED SOME OIL AT A FEW HUNDREDS WIPED IT CLEAN THINKING IT WAS RESIDUE FROM THE FLUSH. AT 50K CHECKED AGAIN AND LEAK IN WORSE AND TOOK BACK TO DEALERSHIP (JONES FORD, N. CHARLESTON, SC). DEALER REFUSED TO COVER THE REPAIR OF THE LE... Read more
Incident date: Oct 1, 2007
TRANSMISSION STARTED SLIPPING AND TAKING A LONG TIME GOING INTO GEAR AND JERKING INTO GEAR SINCE AROUND 67000 MILES. IT NOW HAS OVER 91000 MILES AND KEEPS GETTING WORSE. THE TRANSMISSION SHOP TOLD ME THAT THIS IS COMMON WITH THIS MODEL EXPLORER. *TR