Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Mar 23, 2010
I HAVE A 2003 HONDA PILOT THAT IS HAVING TRANSMISSION PROBLEM. IT IS SLIPPING GEARS AND BOGS WHILE DRIVING.
Incident date: Mar 23, 2010
I HAVE A 2003 HONDA PILOT THAT IS HAVING TRANSMISSION PROBLEM. IT IS SLIPPING GEARS AND BOGS WHILE DRIVING. I HAVE NOTICE THAT THEIR WAS A RECALL ON THIS CAR ANDI GUESS IT WAS TAKEN CARE OF BUT THE PROBLEM STILL EXIT.
Incident date: Mar 22, 2010
TOYOTA 2007 RAV4 WITH 20,000 MILES, SINCE I PURCHASED HAS HAD SOME ISSUES WITH THE ACCELERATION LURCHING FORWRD BOTH WHILE BARELY TOUCHING THE GAS PEDAL OR TURNING CORNERS, AND GOING UP A SMALL HILL OR A LARGE HILL. IVE STILL GOT THE WARRANTY TILL MAY2010, THEY CHECKED IT OUT AND COULDNT FIND ANYTHING WRONG. HELLO TOYOTA ! NOW IM READING ABOUT ALL THESE TRANSMISSION PROBLEMS THAT RAV4 ISNT DIS... Read more
Incident date: Mar 23, 2010
I HAVE A TOYOTA CAMRY XLE 2010 THAT I PURCHASED LATE LAST YEAR. THE VEHICLE WAS WORKING NORMALLY DURING THE RECALL PERIOD LATELY. HOWEVER, AFTER RECEIVING THE RECALL NOTICE FROM TOYOTA, I BROUGHT IT TO THE DEALER TO HAVE IT FIXED ON THE PROTENTIAL PROBLEMS. THAT WAS DONE ABOUT 2 WEEKS AGO. THE SERVICE MANAGER TO ME THAT THEY WOULD UPDATE THE COMPUTER SYSTEM SO THAT IF THE GAS PEDAL AND THE BREAK A... Read more
Incident date: Mar 10, 2010
PURCHASED A 2004 VOLVO T6 XC90 USED WITH 98,000 MILES. AT 104000 THE TRASNMISSION FAILED. THEY NEED $6500 TO REPAIR IT. IF IT HAD GONE AT 99,999 THEY WOULD PAY FOR THE REPAIR AS IT IS A KNOWN ISSUE AND ARE PAYING FOR 100% IF UNDER 100,000. HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F18A651/470 FOR ADDTIONAL TESTIMONY. THANK YOU
Incident date: May 1, 2009
2003 SATURN VUE. CONSUMER STATES DEFECTIVE TRANSMISSION. *TGW AFTER THREE MONTHS OF PURCHASING THE VEHICLE FROM A PRIVATE SELLER, THE CONSUMER NOTICE THE VEHICLE WOULD SLIP INTO A WEIRD GEAR AND THE ENGINE WOULD SOUND AS IF IT WERE RUNNING HARDER. THE ISSUE OCCURRED AT RANDOM INTERVALS WITH NO NOTICEABLE PATTERN. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND WAS INFORMED THAT WAS THE WAY ... Read more
Incident date: Mar 16, 2010
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT SPEEDS OF 40 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WOULD EXHIBIT TRANSMISSION FAILURES. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE VIN WAS NOT AVAILABLE WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 12,000.
Incident date: Mar 15, 2010
2005 NISSAN MAXIMA TRANSMISSION PROBLEM. TRANSMISSION JERKS WHEN SHIFTING IN LOW GEARS OR GOING FROM REVERSE TO FIRST GEAR. ENGINE REVS HIGH AND THEN THE CAR SLAMS INTO GEAR, THIS HAPPENS WHEN DRIVING AT LOW SPEEDS INCLUDING ON THE HIGHWAY. THIS PROBLEM CAUSES THE CAR TO SURGE FORWARD WHEN IT OCCURS. THIS PROBLEM STARTED AROUND 75K MILES ON THE CAR. REPORTS FROM SEVERAL TRANSMISSION SHOPS IND... Read more
Incident date: Mar 19, 2003
TRANSMISSION UNRESPONSIVE AT TIMES. HARD SHIFTING IN REVERSE. HESITATES AT 1ST GEAR...
Incident date: May 21, 2009
TL* THE CONTACT OWNS A 2002 HONDA ACCORD. WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE LIGHT ILLUMINATED ON THE WARNING PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 105000.
Incident date: Mar 20, 2010
I WAS DRIVING MY WIFE AND THREE KIDS WHEN OUR 2005 HONDA PILOT'S TRANSMISSION STOPPED FUNCTIONING. WE WERE NEARLY REAR-ENDED 3 TIMES ON A 40 MPH SPEED LIMIT STREET, BEFORE I WAS ABLE TO GET THE CAR AND MY FAMILY PUSHED TO A SIDE STREET. OUR CAR WAS TOWED TO A DEALER AND WE WERE TOLD THAT THE ISSUE WAS DUE TO THE INTERIOR OF THE RADIATOR DISENTEGRATING AND THEN METAL PARTS LEAKED INTO THE TRANSMI... Read more
Incident date: Mar 17, 2010
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE BEGAN TO LUNGE FORWARD AND THE TRANSMISSION WOULD NOT SHIFT GEARS. THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACTS HOME WHERE THE DEALER WAS CONTACTED. HE STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND ANY REPAIRS WOULD BE AT THE OWNERS EXPENSE. THE CONTACT WAS CONC... Read more
Incident date: Mar 20, 2010
2001 TOYOTA RAV4, TRANSMISSION HAS STARTED TO JERK US AROUND, LURCH IN TRAFFIC AND FEELS LIKE IT COMES OUT OF GEAR WHILE DRIVING/ACCELERATING IN TRAFFIC OR PULLING OUT INTO TRAFFIC. THEN ALL OF A SUDDEN YOU ARE NOT MOVING.
Incident date: Mar 12, 2010
TRANSMISSION FAILURE, DIFFICULTY SHIFTING INTO 3RD GEAR AND HIGHER. GEARS DO NOT ENGAGE, RPMS INCREASE, NO ACCELERATION. *DT
JEEP
COMMANDER 4X4
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 22, 2010
Incident date: Feb 2, 2008
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS. THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE VEHICLE RESTARTED AND CONTINUED IN NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO SEPARATE OCCASIONS TO RESET THE ELECTRONIC SENSORS. RECENTLY, THE DEALER STATED THAT T... Read more
Incident date: Oct 1, 2008
TOTAL TRANSMISSION FAILURE ON HOND ACCORD. ACCELERATOR GET STUCK. CAR DOES NOT TRANSTION, THEN REV UP. CALLED AMERICAN HONDA. THEY ARE USELESS. *DT
Incident date: Mar 1, 2010
MY PROBLEM IS WITH MY 2003 TOYOTA RAV 4. RECENTLY I WAS DRIVING AND THE VEHICLE STARTED TO HAVE SOME PROBLEMS. FIRST, THE VEHICLE WOULD NOT ACCELERATE AS I WOULD BE ENTERING TRAFFIC, FOR EXAMPLE, ON HIGHWAYS. A NUMBER OF TIMES IT WOULD START ACCELERATING AND THEN SLOW DOWN OR LOSE ACCELERATION, THIS CAUSED MANY ANXIOUS MOMENTS AS OFTEN A CAR/TRUCK WOULD BE COMING UP BEHIND ME. I WOULD TRY TO ... Read more
Incident date: Mar 8, 2010
I OWN A 2006 CHEVY HHR, AND WITHIN THE PAST TWO WEEKS HAVE EXPERIENCED A PROBLEM (WHICH APPARENTLY, AFTER LOOKING ONLINE, SEVERAL OTHER OWNERS HAVE EXPERIENCED). WHEN I PUT MY CAR IN PARK, AND GO TO TURN OFF THE IGNITION, IT WON'T LET ME TAKE OUT MY KEY, AND MY STEERING WHEEL WON'T LOCK. THIS HAPPENS EVERYTHIME THAT I TRY TO TURN OFF MY CAR NOW, WHICH IS AT LEAST ABOUT TEN TIMES DAILY. I HAVE T... Read more
JEEP
GRAND CHEROKEE
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 22, 2010
Incident date: Mar 17, 2010
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE LUNGED FORWARD AND STALLED. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE FOLLOWING DAY THE VEHICLE OPERATED NORMALLY; HOWEVER, THE IDENTICAL FAILURES OCCURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO TH... Read more
Incident date: Mar 21, 2010
MY HYUNDAI TUCSON WILL STALL EACH TIME THE VEHICLE IS DRIVEN STEADILY AT HIGHWAY SPEED FOR 20 MILES OR SO. GETTING BACK ON SURFACE STREETS IT BEGINS TO SUDDENLY DOWNSHIFT INTO 2ND OR FIRST WHEN SLOWING OR BRAKING. FOLLOWING THIS, THE VEHICLE WILL STALL IF IT GETS SLOW ENOUGH OR YOU COME TO A STOP. I FEAR BEING REARENDED OR LEFT IN A LANE TO RESTART WITH TRAFFIC BEARING DOWN. THE INTERNET HAS S... Read more
Incident date: Feb 18, 2010
COMPLETE FAILURE OF THE AUTOMATIC TRANSMISSION IN MY 2003 ACURA TL 3.2 WITH ONLY 70,000 MILES. *DT
Incident date: May 10, 2009
TL*THE CONTACT OWNS A 1999 DODGE RAM 1500. WHILE DRIVING 50 MPH THE TRANSMISSION SUDDENLY SHIFTED FROM LOW GEAR TO HIGH GEAR AND WOULD NOT SHIFT INTO ANY OTHER GEAR. WITHIN A FEW MINUTES AFTER THE FIRST FAILURE, THE VEHICLE WOULD NO LONGER SHIFT TO A HIGHER GEAR. THE VEHICLE WAS TAKEN TO A TRANSMISSION TECHNICIAN WHERE HE INFORMED THE CONTACT THAT THE FAILURE WAS COMMON AND COULD NOT BE REPAIRED. ... Read more
VOLKSWAGEN
BEETLE
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 22, 2010
Incident date: Aug 1, 2009
ISSUE HAS NOT YET CAUSED AN ACCIDENT BUT WILL. VOLKSWAGEN BEETLE, 2005 MODEL WITH FEWER THAN 57,00.00 MILES. TRANSMISSION FAILING CAUSING HARD SHIFTING AND SLIPPING GEARS RESULTING IN CAR LURCHING AND PAUSING UNEXPECTEDLY. FROM MY INVESTIGATION THIS IS A VERY COMMON PROBLEM WITH THE NEW BEETLE, ONE THAT VW WILL NOT ADMIT NOR CORRECT. I HAVE BEEN RESEARCHING THIS ISSUE FOR SOME TIME FINDING THA... Read more
Incident date: Mar 18, 2010
I EXPERIENCED A SUDDEN LOSS OF POWER AFTER ACCELERATING FROM A STOP LIGHT ON THE MORNING. I COASTED TO THE SIDE OF THE ROAD, CALLED MY HUSBAND, DID I MENTION IT WAS 445 AM, HE CAME AND TOWED ME OUT OF THE WAY OF TRAFFIC AND HAD IT TOWED TO LITHIA FORD DEALERSHIP WHEN THEY OPENED. WE WERE TOLD BY THE SERVICE ADVISER THAT A NEW TRANSMISSION IS NEEDED, BUT THEY COULDN'T TAKE IT APART BECAUSE TO WARRA... Read more
Incident date: Mar 21, 2010
CONTINUOUS ACCELERATION WITH FOOT OFF ACCELERATOR PEDAL CURRENTLY AS OF 3/21/10. VEHICLE WILL NOT SLOW DOWN WITH FOOT OFF ACCELERATOR MAINTAINS SPEEDS OF 20-24 MPH WITH FOOT OFF THE ACCELERATOR. SLOWING DOWN THE VEHICLE WILL LURCH FROM 2ND TO 1ST GEAR WHILE TRYING TO COME TO COMPLETE STOP FOLLOWED BY A CLUNK FROM TRANSMISSION. TRANSMISSION WILL DOWNSHIFT WHILE COASTING THEN RPM'S WILL JUMP GIVIN... Read more
Incident date: Mar 19, 2010
TRANSMISSION FAILED ON THE PA TURNPIKE AND LOST POWER IN AN UNSAFE PULL OFF OF HIGHWAY.*DT
Incident date: Mar 22, 2010
JUST RECENTLY NOTICED MY 06 FORD EXPLORER HAVING UNEXPECTED ENGINE SURGES. WENT TO STOP AT AN INTERSECTION AND IT FELT LIKE THE VEHICLE WAS FIGHTING ME TO STOP. WHEN THE LIGHT TURNED GREEN I GAVE IT A LITTLE GAS HOWEVER THE VEHICLE BEGIN TO MAINTAIN THAT SPEED LIKE I HAD THE CRUISE CONTROL ON. I PURPOSELY DID NOT GIVE THE VEHICLE ANY GAS AND SAW THAT IT JUST KEPT ACCELERATING. FINALLY AFTER BRE... Read more
Incident date: Mar 12, 2010
MY 2003 SATURN VUE WITH VTI TRANSMISSION BROKE DOWN ON 3/12/10. CAR WAS TOWED AND IS AT DEALERSHIP AWAITING A NEW TRANSMISSION. THIS SHOULD BE A RECALL AND PAID FOR BY GM, INSTEAD, I HAVE TO PAY $2,500 (HALF THE COST) WHICH I CANNOT AFFORD!! THE TRANSMISSION IS A FACTORY DEFECT AND ISN'T AT THE RECALL STAGE YET AS I WAS TOLD GM HAS TO HAVE A CERTAIN NUMBER OF COMPLAINTS BEFORE IT TURNS INTO A R... Read more
Incident date: Mar 19, 2010
THIS IS ABOUT HONDA CIVIC 2002 LX TRANSMISSION FAILURE. WHILE ON THE HIGHWAY , THE TRANSMISSION FAIL WITHOUT AND ANY WARNING, LUCKILY NO ONE HIT ME. IT COULD HAVE SERIOUS AND FATAL FOR ME. TURN OUT THIS IS A VERY KNOWN PROBLEM IN HONDA CIVIC 2002 MODELS BUT HONDA IS NOT DOING ANY THING ABOUT , NO RECALLS , NO NOTICES. THIS ISSUE MAY (MAYBE ALREADY HAVE) HAVE SOMEONE KILLED.THIS IS WEBSITE WHERE LO... Read more
Incident date: Mar 21, 2009
AUTOMATIC TRANSMISSION HESITATE WHEN GOING INTO GEAR THEN SHIFTS HARD INTO GEAR WHILE ACCELERATING,FORD IS WELL AWARE THERE IS A PROBLEM WITH THESE TRANSMISSIONS AND SHOULD BE RECALLED FOR REPAIRS. HAVE DONE RESEARCH ON THIS AND ITS A COMMON SAFETY PROBLEMS WITH THE FORD EXPLORER. *TR
Incident date: Mar 19, 2010
WE WERE DRIVING A 2010 TOYOTA RAV4 LIMITED WITH APPROXIMATELY 68 MILES AND WITH AN AUTOMATIC TRANSMISSION. WE WERE STOPPED ON AN INCLINE WITH THE VEHICLE IN DRIVE. WHEN THE BRAKE WAS RELEASED AND BEFORE THE GAS PEDAL COULD BE PRESSED, THE VEHICLE ROLLED BACKWARDS AS IF IN NEUTRAL ALMOST HITTING A VEHICLE APPROACHING FROM THE REAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PROBLEM WAS DUPLICA... Read more
CHEVROLET
TRAILBLAZER
(2002) - POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 21, 2010
Incident date: May 31, 2009
WIPER MOTOR WAS RECALLED FOR HESTATION BUT STILL DOES THE SAME THING AFTER BEING FIXED REPLACED FAN CLUTCH 2008 TRANSMISSION SHIFTS/HESITATES FROM 1ST TO 2ND CRUISE CONTROL STOPPED WORKING WHEN THE TRANNY PROBLEM STARTED. *TR
Incident date: Sep 17, 2009
TRANSMISSION DOES NOT SHIFT SMOOTHLY, ESPECIALLY WHEN COMING TO A STOP YOU CAN FEEL AND HEAR THE TRANSMISSION DOWN SHIFTING. FIRST WE COULD FEEL THE ENGINE JUTTER BETWEEN 35 - 40 MPH WHEN UPSHIFTING. DEALER SAID IT NEEDED A SOFTWARE UPGRADE. WE GOT THE SOFTWARE UPGRADE - MADE IT WORSE. THEY THEN SAID IT NEEDED A NEW TORQUE CONVERTER. THE NEW TORQUE CONVERTER FIXED THE JUTTERING, NOW THE DOWNS... Read more
Incident date: Mar 20, 2010
I HAVE A 2005 NISSAN MAXIMA. IT HAS BEEN JERKING BETWEEN 1ST AND 2ND GEAR SHIFTING. DEALER SUGGESTED MOTOR MOUNTS REPLACEMENT. THIS WAS DONE. PROBLEM STILL PERSIST. JERKING GOT WORSE AND GOT ENGINE CODE. TOOK TO DEALER AND NOW THEY ARE SAYING THE TRANSMISSION IS BAD. IT SEEMS TONS OF FOLKS ARE HAVING THE SAME ISSUE. *TR
DODGE
JOURNEY AWD
(2009) - POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 21, 2010
Incident date: Mar 21, 2010
WE BOUGHT A 2009 DODGE JOURNEY SXT BACK IN MAY 09. IN THE LAST MONTH FEB 2010 ON, THE AUTOMATIC LOCKING/SECURITY MECHANISM FOR THE DRIVER SIDE DOOR HAS FAILED (SCHEDULED TO BE LOOKED IN TWO DAYS) AND TODAY OUR TRANSMISSION/GEARBOX LITERALLY EXPLODED UNDER THE HOOD AT 6,000 MILES. WE WERE DRIVING DOWN A BACK ROAD ON THE WAY TO STORE WHEN A STRING SMELL OF BURNING CAME INTO THE CABIN AND THEN WE HEA... Read more
Incident date: Aug 16, 2009
STEERING FAILURE...ALMOST HAD A MAJOR ACCIDENT BUT RECOVERED CAR IN TIME. REPORTED TO DEALER. *TR
Incident date: Mar 20, 2008
WHILE DRIVING 65 MPH THE TRANSMISSION FAILED COMPLETELY. PULLED TO THE SIDE OF THE ROAD AND TRANSMISSION NEVER ENGAGED IN ANY GEAR AGAIN. IN REPAIR SHOP. *TR
Incident date: Mar 16, 2010
DEAR SIR; ON TUESDAY, MARCH 16, 2010, WHILE DRIVING IN THE VISALIA, THE SUBJECT HONDA'S TRANSMISSION FAILED. I WAS ABLE TO GET TO THE VEHICLE TO THE YOUR DEALERSHIP AND WAS INFORMED THE TRANSMISSION WAS FAILING IN GEAR RATIO SWITCH FAILURE. THE VEHICLE WAS INOPERABLE. I WAS INFORMED BY THE DEALER THAT THERE WAS A TRANSMISSION RECALL ON THIS VEHICLE IN 2004, I DO NOT RECALL TAKING THE VEHIC... Read more
Incident date: Sep 15, 2008
I OWN A 2000 HONDA ODYSSEY. I AM SURE YOU ARE FAMILIAR WITH THEIR KNOWN TRANSMISSION ISSUES. HONDA IS WELL AWARE OF THIS PROBLEM, AND WITHOUT A RECALL, DECIDED TO SIMPLY EXTEND THE WARRANTY FROM 5YRS TO 7YRS, KNOWING THAT MOST PEOPLE WOULD RUN INTO PROBLEMS AFTER THE 7YR MARK, MY ENGINE LIGHT CAME ON AT THE 6YR MARK. I HAVE ALWAYS TAKEN THE VEHICLE TO THE HONDA DEALERSHIP FOR SERVICE. AS THE ... Read more
Incident date: Sep 1, 2009
I HAVE A 2005 ACURA MDX PREMIUM MODEL. THE CAR IS ONLY DRIVEN 56,000 MILES. THERE ARE ALWAYS A GRINDING NOISE WHEN SPEED IS ABOUT 25 -- 40 MPH. I HAVE BEEN TOLD IT IS A TRANSMISSION TORQUE CONVERTER PROBLEM. *TR
Incident date: Sep 14, 2009
2001 HONDA ODYSSEY, 139,000 MILES - CHECK ENGINE LIGHT AND TCS LIGHT CAME ON AND TRANSMISSION WAS SLIPPING. TECHNICIAN SAID TRANSMISSION WAS BAD AND NEEDED TO BE REPLACED. NOT COVERED UNDER WARRANTY. VAN ACCELERATED WHILED APPLYING BRAKES AND TRYING TO TURN. HARD SHIFTS. SLOW SHIFTS. VERY DANGEROUS AT INTERSECTIONS BECAUSE VAN SOMETIMES DOES NOT ACCELERATE WHILE TRYING TO TURN. RESEARCH INTO PROB... Read more
Incident date: Feb 8, 2010
ON FEBRUARY 5,2010 AT 4:44 PM,MY FORD TAURUS SE 4DR SDN NEGLECTED TO PROCEED FROM A STOP LIGHT AND WAS HAVING NO PROBLEMS PROCEEDING PRIOR TO THAT STOP LIGHT AND WAS STILL IN DRIVE AFTER THE LIGHT TURNED GREEN TO GO,BUT WAS NOT ABLE TO PROCEED AND WAS STILL IN DRIVE AND RUNNING,THINKING I WAS ABLE TO PROCEED WITH TRAFFIC AND NOT ABLE TO, HAD TO PUSH THE TAURUS OFF THE ROAD WITH HELP FROM OTHER DRI... Read more
Incident date: Aug 3, 2009
MY 2010 CAMRY HAS BEEN TO THE DEALER A FEW TIMES. KNOW ONE SEEMS TO BE ABLE TO DUPLICATE THE ACCELERATION SURGE I'M EXPERIENCING. I CONTACTED TOYOTA DIRECTLY. THEY SENT ME TO DIFFERENT DEALER. DEALER HAD IT FOR A DAY AND SAID THE SAME THING "CAN'T DUPLICATE" I THINK THEY HAVE ALL BEEN SCHOOLED TO SAY THIS. I HAD THE SERVICE MANAGER RIDE WITH ME AND TOLD HIM TO WATCH THE RPM DIAL WHEN I GO TO STOP.... Read more
Incident date: Mar 18, 2010
DRIVING AS NORMAL ON FWY HEARD A LOUD NOISE THOUGHT I GOT A FLAT. STOPPED VEHICLE ON SHOULDER, BRAKING WAS DIFFICULT AND WHITE SMOKE WAS AROUND THE CAR. I GOT OUT AND DID NOT SEE ANY FLAT TIRES BUT I SAW SMOKE BETWEEN THE CAB AND BED OF THE TRUCK. I RAN BACK TO THE DRIVER DOOR AND SAW A SMALL FIRE ON THE FLOOR NEXT TO THE 4X4 SHIFTER FOR THE TRANSFER CASE. I IMMEDIATELY GRABBED MY 3 YEAR OLD D... Read more
Fire
2 injured
VOLKSWAGEN
JETTA
(2009) - POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 20, 2010
Incident date: Mar 20, 2010
FOURTH INCIDENT: THREE UNSUCCESSFUL ATTEMPTS BY DEALERSHIP TO CORRECT PROBLEM. PROBLEM HAS OCCURRED UNDER DIFFERENT CIRCUMSTANCES AND DRIVING CONDITIONS. SPEEDS RANGING FROM 65 MPH TO 20 MILES PER HOUR...GENERALLY WHILE ATTEMPTING TO ACCELERATE. AUTO IS A 2009 VW JETTA EQUIPPED WITH THE DSG TRANSMISSION. CAR WILL GO INTO NEUTRAL WITHOUT PRIOR WARNING. WHEN THIS OCCURS, PRNDSL INDICATOR LIG... Read more
Incident date: Dec 1, 2009
2002 FORD EXPLORER O/D LIGHT FLASHES, THE GEAR SLIPS AND TRUCK LUNGES HARD FORWARD. THIS OCCURS EVERYTIME YOU ACCELERATE INTO 1ST TWO GEARS. DID A SEARCH AND LEARNED IT IS COMMON TRANSMISSION PROBLEM FOR THESE VEHICLES, FORD IS AWARE AND DOES NOTHING TO CORRECT THE ISSUE. *TR
Incident date: Mar 8, 2010
ABOUT 2.5 MONTHS AFTER I PURCHASED MY CAR, I HAD TO PUT A BRAND NEW TRANSMISSION IN IT DUE TO THE SHIFT SENSOR WENT BAD. NOW JUST AFTER THE WARRANTY RAN OUT IT IS BAD AGAIN. THIS TIME I AM GOING TO DRIVE THE CAR TILL IT DIES AND THEN SCRAP IT. I DON'T HAVE THE MONEY TO FIX IT. SUZUKI NEEDS TO FIGURE OUT WHAT IS WRONG WITH THEIR CARS, AND FIX IT. *TR
Incident date: Mar 20, 2010
I THINK I EXPERIENCED A SURGE IN MY 2006 TOYOTA AVALON. I WAS NOT SURE BUT PEOPLE OBSERVING THAT DID NOT STAY AND WAIT FOR POLICE SAID MY CAR RACED FORWARD AFTER STOPPED AT A LIGHT. I ENDED UP STEERING TO THE RIGHT AND HIT A TREE RATHER THAN THE CAR AHEAD OR PEDESTRIANS. WHEN THE POLICE AND TOW TRUCK ARRIVED THEY INDICATED THAT MY AIRBAG SHOULD HAVE GONE OFF, BUT IT DID NOT. *TR
Crash
Incident date: Mar 20, 2010
DRIVING OUR VAN ON THE HIGHWAY, IT SUDDENLY MADE A REVVING NOISE BUT DID NOT ACCELERATE. THIS HAPPENED AGAIN, AND THEN WHEN MY HUSBAND PUSHED THE GAS PEDAL, THE VAN DID NOT RESPOND. LUCKILY HE WAS ABLE TO STEER IT TO THE SIDE OF THE HIGHWAY. NO WARNING, NO ENGINE LIGHT, AND THE TRANSMISSION WAS SUDDENLY NOT WORKING AT ALL. VERY SCARY AND WE FEEL LUCKY IT DIDN'T CAUSE AN ACCIDENT, WITH OUR TWO CHIL... Read more
Incident date: Mar 20, 2010
WHILE DRIVING DOWN THE ROAD IN OUR 2005 FORD TAURUS IT SUDDENLY SOUNDED AS IF OUR CAR WAS IN NEUTRAL. AFTER COASTING DOWN A HILL AND INTO A PARKING LOT WE DISCOVER THAT OUR CAR WILL NOT GO INTO ANY GEAR. WE HAD THE CAR TOWED AND NOW ARE GOING TO HAVE TO FIGURE OUT HOW TO PAY TO REPLACE THE TRANSMISSION. *TR