Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Mar 26, 2010
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT WAS ATTEMPTING TO MAKE A RIGHT TURN AT SPEEDS OF 25 MPH WHEN THE VEHICLE WOULD NOT RESPOND TO THE CONTACT?S ATTEMPTS TO ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THERE WERE NO WARNING LIGHTS INDICATING THAT THERE WAS A FAILURE. THE MANUFACTURER WAS NOTIFIED AND STA... Read more
Incident date: Jan 1, 1901
2010 FORD ESCAPE. CONSUMER STATES VEHICLES SHIFTED INTO SECOND GEAR HARD AFTER SHE MOVED FROM A STOP. *TGW
Incident date: Mar 19, 2010
ON MARCH 19TH, I TRAVELED TO PORT LAVACA (30 MILES) TO SEE MY AUNT AND TAKE HER OUT TO EAT. AFTER PICKING HER UP AT HER HOME WE WERE ON HWY. 35 TRAVELLING ABOUT 45 MPH WHEN THE VEHICLE DROPPED TO 20 MPH AND WOULD NOT ACCELERATE. I WAS ABLE TO MANEUVER IT ENOUGH TO MOVE RIGHT INTO A DRIVEWAY. THE VEHICLE WAS ON, BUT WOULD NOT DRIVE. I SAT IN SHOCK WITH MY MOTHER, MY DAUGHTER, AND MY AUNT. I NE... Read more
Incident date: Mar 20, 2010
WHEN I WAS PROCEEDING AT ABOUT 60 MILES/HOUR ON THE HIGH WAY WITH MY 2003 HONDA ODYSSEY, THE TRANSMISSION SUDDENLY LOCKED UP PERIODICALLY. WE WERE ALMOST GETTING INTO TWO ACCIDENTS IN A COUPLE MINUTES. FINALLY, THE TRANSMISSION WAS GONE. NOW DEALER IS ASKING ABOUT $5000 DOLARS TO REPLACE IT. HOWEVER, IT WAS HAPPENED BECAUSE OF MANUFACTURER ERROR SINCE THIS CAR WAS RECALLED FOR THE TRANSMISSIO... Read more
Incident date: Mar 15, 2010
WHILE DRIVING ON HIGHWAY, LOST ALL FORWARD MOTION. SUDDEN, UNEXPECTED TRANSMISSION FAILURE RESULTING IN CAR BECOMMING ROAD HAZARD. REPLACED TRANSMISSION. YET ANOTHER OF THE HUNDREDS OF SUDDEN TRANSMISSION FAILURES OF THE LEXUS RX300.
FORD
FIVE HUNDRED
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 30, 2010
Incident date: Mar 20, 2010
MY WIFE HAS A 2007 FORD 500. SINCE 40K MILES, SHE'S HAD CONTINOUS PROBLEMS WITH THE VEHICLE SURGING AT INAPPROPRIATE TIMES. I ALSO HAD A 2007 MODEL 500 AS A COMPANY CAR. I BEGAN EXPERIENCING THE SAME PROBLEMS IN/AROUND THE SAME MILEAGE. SEVERAL OTHER PEOPLE WITH OUR COMPANY WERE ALSO DRIVING 500'S AND EXPERIENCED THE SAME PROBLEMS. FORD SENT A REPRESENTATIVE TO GREEN FORD IN GREENSBORO, NC AND DIA... Read more
VOLKSWAGEN
TOUAREG
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 30, 2010
Incident date: Mar 10, 2007
TL*THE CONTACT OWNS A 2004 VOLKSWAGEN TOUREG SUV. THE CONTACT STATED THAT IMMEDIATELY AFTER THE VEHICLE WAS STARTED, IT WOULD EITHER SHUDDER OR STALL. ALSO, WHEN TRAVELING AT SPEEDS OF 1 MPH AND HIGHER, THE VEHICLE WOULD SHAKE IN BETWEEN SHIFTING GEARS. THE DEALER PERFORMED A DIAGNOSTIC TEST ON THE VEHICLE BUT COULD NOT DUPLICATE THE FAILURE. THE FAILURE CONTINUED TO OCCUR. TO DATE, NO REPAIRS W... Read more
FORD
ZX2 (ESCORT)
(2002) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 30, 2010
Incident date: Jan 21, 2009
WE BOUGHT A NEW 2002 ZX2, ONE MONTH AFTER WE HAD IT THE TRANSMISSION STARTED SLIPPING. NOW THE TRANSMISSION WON'T SHIFT INTO 3RD OR 4TH. WE WERE TOLD WE NEED TO REBUILD OURS.
Incident date: Mar 24, 2010
I WAS DRIVING MY 2002 TOYOTA SEQUOIA ON THE HIGHWAY IN CHICAGO AND MY VEHICLE COMPLETELY DIED AND WOULD NOT RESTART. MY BATTERY WAS BRAND NEW AND I HAD FULL POWER. HAD THE VEHICLE TOWED TO A TOYOTA DEALER AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. TRIED TO DRIVE IT HOME THE NEXT DAY AND IT DIED ON THE HIGHWAY AT 55 MPH. HAD IT TOWED AGAIN TO OUR HOME TOWN AND TOOK IT TO A TRANSMISSION SHOP... Read more
Incident date: Feb 20, 2010
I HAVE A 2002 FORD EXPLORER EDDIE BOWER THAT I BOUGHT NEW. I HAVE 88000 MILES ON IT AND ROUGHLY 3WEEKS AGO THE O/D LIGHT STARTED BLINKING AND THE "CHECK TRANSMISSION" WARNING COMES UP. TOOK IT TO THE DEALER AND THEY TOLD ME THAT I NEED A NEW OR REBUILT TRANSMISSION COSTING BETWEEN $2,200-$3,500. THIS SEEMS TO BE A COMMON PROBLEM WITH THE 2002 EXPLORER.
Incident date: Mar 28, 2010
WHILE DRIVING VEHICLE APPROX 25 MPH, VEHICLE HAD SLIGHT SURGE THEN CAME TO A STOP. WOULD NOT GO INTO DRIVE OR REVERSE. ACTED AS IF IT WAS ALWAYS IN NEUTRAL. OCCURRED ONLY ONCE, CURRENTLY AT DEALERSHIP. INDICATING FAILED TORQUE CONVERTER. NEED TO REPLACE TORQUE CONVERTER AND OVERHAUL TRANSMISSION FOR $2500.
Incident date: Mar 28, 2010
WAS DRIVING ON FLAT ROAD CAR STARTED TO SHIFT FUNNY CAR SLAMS INTO GEAR PROBLEM HAPPENS EVERY TIME THE CAR SHIFTS SECOND GEAR TO THIRD GEAR VEHICLE NEEDS NEW TRANSMISSION
Incident date: Mar 28, 2010
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT WAS DRIVING AT APPROXIMATELY 30 MPH AND MAKING A LEFT TURN WHEN THE ENGINE BEGAN TO REV AND THE RPMS INCREASED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. HE STATED THAT HE BELIEVED THE FAILURE TO BE ATTRIBUTED TO THE TRANSMISSION. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000... Read more
Incident date: Mar 8, 2010
TL*THE CONTACT OWNS A 2010 FORD F-150. WHILE SITTING ON A HILL, THE VEHICLE ROLLED BACKWARDS. AFTER ROLLING MORE THAN ONE FOOT DOWN THE HILL, THE ENGINE STALLED SO THE CONTACT APPLIED THE BRAKES, SHIFTED INTO PARK AND RESTARTED THE VEHICLE. THE PROBLEM HAD NOT OCCURRED BEFORE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP BUT NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS APPROXIMATELY 3,000. THE FA... Read more
Incident date: Mar 28, 2010
WHILE DRIVING VEHICLE APPROX 25 MPH, VEHICLE HAD SLIGHT SURGE THEN CAME TO A STOP. WOULD NOT GO INTO DRIVE OR REVERSE. ACTED AS IF IT WAS ALWAYS IN NEUTRAL. OCCURRED ONLY ONCE, CURRENTLY AT DEALERSHIP. INDICATING FAILED TORQUE CONVERTER. NEED TO REPLACE TORQUE CONVERTER AND OVERHAUL TRANSMISSION FOR $2500.
Incident date: Mar 29, 2009
TL*THE CONTACT OWNS A 2006 NISSAN FRONTIER. THE CONTACT STATED THAT FUEL GAUGE DID NOT WORK AND SHE WOULD HAVE TO PERIODICALLY CHECK THE ODOMETER TO DETERMINE HOW MUCH FUEL WAS IN THE TANK. SHE CALLED THE DEALER AND WAS REFERRED TO THE MANUFACTURER WHO ADVISED HER TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE CURRENT MILEAGE WAS APPROXIMATELY 70,000. UPDATED 6... Read more
Incident date: Jan 4, 2010
THE VEHICLE IS A 2006 4DR MERCURY MILAN. WHILE I ACCELERATE THERE IS A THUMPING SOUND WHICH MAKES THE VEHICLE JUMP. WHILE APPLYING THE BRAKES AT TIMES THERE IS A THUMP/JERK OF THE VEHICLE WHILE APPLYING THE BRAKES.
Incident date: Mar 27, 2010
I HAVE A 04 NISSAN MAXIMA THAT JERKS WHEN COMING OUT OF A COAST ESPECIALLY WHEN COMING OFF OF THE EXPRESSWAY. THIS IS NOT THE FIRST TIME THIS HAS HAPPEND. THERE HAVE BEEN 2 PREVIOUS OCCASSIONS THAT THIS HAS HAPPEND AND NEARLY CAUSED SERIOUS ACCIDENTS. I HAVE CALLED NISSAN AND THEY PLAY DUMB AS IF THEY ARE NOT AWARE OF THE ISSUE,WHEN THERE ARE TONS OF COMPLAINTS ALL OVER THE INTERNET. WHAT IT GOING... Read more
Incident date: Mar 14, 2009
TL*THE CONTACT OWNS A 2003 HONDA ACCORD. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE TRANSMISSION SUDDENLY SHIFTED INTO LOW GEAR AND SLOWED DOWN. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO DRIVE THE VEHICLE TO HER HOME AT APPROXIMATELY 20 MPH. THE VEHICLE WAS THEN TAKEN TO A LOCAL REPAIR SHOP WHERE THE TRANSMISSION WAS REBUILT. THE CONTACT CALLED THE DEALERSHIP AND WAS TOLD THA... Read more
Incident date: Mar 23, 2010
THERE APPEARS TO BE SOMETHING DANGEROUSLY WRONG WITH THE TRANSMISSION. I HAVE EXPERIENCED THIS RANDOMLY, MAYBE A DOZEN TIMES, OVER THE LAST WEEK SINCE I HAVE OWNED THE CAR. IT TAKES UP TO TWO SECONDS FOR THE CAR TO RESPOND AFTER PRESSING THE GAS PEDAL. THIS HAS HAPPENED WHEN SLOWING DOWN AND THEN HAVING TO GIVE THE CAR GAS, AGAIN. OTHER TIMES IT HAS HAPPENED FROM A STOP OR AN IDLING ROLL. THERE... Read more
Incident date: Mar 23, 2010
BOUGHT VEHICLE END OF FEBRUARY 2009. DID NOT HEAR ANY TRANSMISSION NOISE UNTIL SOMETIME IN MAY 2009. TRANSMISSION NOISE WAS GETTING WORSE AND TOOK VEHICLE BACK TO DEALER TO HAVE TRANSMISSION NOISE CHECKED OUT. THE DEALER'S DIAGNOSIS WAS THAT TRANSMISSION IS MAKING NOISE WHEN TAKING OFF AND STOPPING. THE TRANSMISSION WAS REPLACED @ MILEAGE 7371. DURING MONTH OF FEBRUARY 2010 TRANSMISSION STARTED M... Read more
Incident date: Jan 25, 2007
TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE VEHICLE EXPERIENCED TRANSMISSION FLUID LEAKS ON A FREQUENT BASIS. THE REAR DIFFERENTIAL PINION SEAL WAS REPLACED THREE TIMES AT THE DEALERSHIP. TWO OF THE REPAIRS WERE COVERED BY RECALL 07V589000 (POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL) AND THE THIRD TIME THE REPAIR WAS PERFORMED AT THE EXPENSE OF THE CONTACT. SHE CALLED THE MANUFACTURER WHO ADVISED... Read more
Incident date: Mar 29, 2010
FORD EXPLORER 2005 TRANSMISSION FAILURE. CAR WOULD NOT LEAVE FIRST GEAR. HAD I BEEN ON A HIGHWAY COULD HAVE CAUSED AN ACCIDENT. THIS PROBLEM SEEMS TO RAMPANT WITH ALL FORD EXPLORERS--FORD SHOULD HAVE HAD A RECALL ON THEM!!
Incident date: Sep 21, 2009
MY 2008 DODGE AVENGER IS HAVING A MAJOR SHIFTING ISSUE. WHEN YOU SHIFT THE CAR INTO DRIVE IT WILL POP OUT AND LAND INTO NUTURAL. THERE IS ALSO TIMES THAT THIS WILL BE VERY HARD TO SHIFT OUT OF PARK. THERE IS SEVERAL COMPLAINTS ON THE INTERNET THAT SHOWS THE SAME ISSUES. I CALLED THE DEALER AND WAS TOLD THAT THEY HAVE HEARD COMPLAINTS BUT HAS NOT HEARD OF A RECALL. MY CAR IS OUT OF WARRANTY AND WIL... Read more
JEEP
GRAND CHEROKEE
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 29, 2010
Incident date: Mar 29, 2010
TL* THE CONTACT OWNS A 2006 GRAND CHEROKEE. WHILE DRIVING AT A SPEED OF 40 MPH, THE VEHICLE SEEMED AS IF IT WOULD SHIFT GEARS ON ITS OWNS. THE CONTACT NOTICED THE PROBLEM EIGHT TIMES. THE VEHICLE WAS TAKEN TO BOTH A LOCAL DEALERSHIP AND A LOCAL REPAIR SHOP TO FIND THE CAUSE FOR FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WE... Read more
JEEP
GRAND CHEROKEE
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 29, 2010
Incident date: Feb 1, 2010
JEEP GRAND CHEROKEE 2006. WHILE DRIVING CAR WILL FAIL TO CHANGE GEARS. VERY DANGEROUS ON EXPRESSWAY. TRANSMISSION STALLS AT WILL. *CN
Incident date: Mar 26, 2010
TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. WHILE DRIVING AT APPROXIMATELY 30 MPH DURING RAINY AND SNOWY WEATHER CONDITIONS, THE VEHICLE SUDDENLY LOST POWER. HE HAD TO TAKE HIS FOOT OFF THE BRAKE AND ROLL BACKWARD TO GET INTO THE EMERGENCY LANE. THE VEHICLE WAS THEN TOWED TO A DEALERSHIP WHERE IT WAS LOCATED AT THE TIME OF THE COMPLAINT. THE DEALER ADVISED THE CONTACT THAT THE TRANSMISSION NEEDE... Read more
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 29, 2010
Incident date: Mar 20, 2010
TL* THE CONTACT OWNS A 2005 NISSAN PATHFINDER. THE CONTACT STOPPED AT A STOP SIGN AND WHEN SHE ATTEMPTED TO ACCELERATE FORWARD, THE VEHICLE INSTEAD MOVED BACKWARD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE SHE WAS INFORMED THAT THE TRANSMISSION AND RADIATOR NEEDED TO BE REPLACED BECAUSE OF A LEAK IN THE RADIATOR WHICH ALSO CAUSED THE TRANSMISSION TO STOP FUNCTIONING CORRECTLY. THE VEHICLE WAS ... Read more
Incident date: Feb 14, 2010
TRANSMISSION NEEDED TO BE REPLACED AT JUST OVER 56,000. DID NOT HAVE EXTENDED WARRANTY COVERAGE PROTECTION SO WAS ENTIRELY ABSORBED BY ME. INCIDENT FAILURE HAPPENED WHILE ON HIGHWAY AND SAFELY MADE IT BACK HOME WITH PRAYERS AND CAUTIOUS DRIVING TECHNIQUES LIKE A BAD THEME PARK RIDE. COST WAS OVER $2,000.00. REPLACED IN FEB. 2010. *CN
Incident date: Mar 3, 2010
I HAVE A RECALLED 2010 TOYOTA COROLLA THAT HAD THE SUDDEN ACCELERATION PROBLEM. I HAD A MINOR ACCIDENT ON MARCH 3RD 2010 THAT INVOLVED MY OTHER VEHICHLE, AS I WAS PUTTING MY COROLLA INTO REVERSE & IT JUMPED HARD BACKWARDS LIKE IT WAS PROPELLED I HAD BARELY TAPPED THE GAS, THE DRIVERS SIDE REAR BUMPER HIT MY OTHER CAR THERE WAS NO DAMAGE TO THAT ONE BUT MY COROLLA SUBSTAINTED A MINOR BUT BIG ENOUGH... Read more
Crash
FORD
EXPLORER SPORT TRAC
(2002) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 29, 2010
Incident date: Jan 24, 2010
O/D LIGHT FLASHING. NOW I HAVE TO FIX THE TRANSMISSION. READ ALL THE COMP. AND LOOKS LIKE EVERYONE IS HAVING THIS PROBLEM. I TOTALLY AGREE THAT FORD SHOULD RECALL THE EXPLORERS. IT HAS CAUSE A LOT OF TROUBLE AND MONEY TO A LOT OF PEOPLE. PLEASE HELP. IF TRANSM. LOCKS IT COULD CAUSE A MAJOR ACCIDENT. *CN
VOLKSWAGEN
BEETLE
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 29, 2010
Incident date: Mar 1, 2010
I HAVE A 2004 VOLKSWAGEN BEETLE CONVERTIBLE AND HAVE HAD NUMEROUS PROBLEMS WITH THE TRANSMISSION JERKING AND SHIFTING HARD. THE CAR HAS 55,000 MILES, AND THE DEALERSHIP CANT TELL ME NOTHING ONLY THAT I NEED A NEW TRANSMISSION FOR AROUND $7000. I HAVE DONE RESEARCH AND TALKED WITH A LOT OF PEOPLE WITH THE VERY SAME ISSUES. *CN
Incident date: Mar 15, 2010
WE EXPERIENCED 3 FAILURES OF THE POWER TRAIN MODULE OF OUR 2005 FORD FREESTAR VAN FROM OCTOBER 2009 TO MARCH 2010. THE 1ST AND 3RD FAILURES OCCURRED AFTER RAIN. FORTUNATELY, ALL THREE TIMES WE WERE TRAVELING AT LOW SPEEDS, AT TIMES OF DAY WITH LIGHT TRAFFIC AND DID NOT HAVE CHILDREN IN THE VAN. ON THE OCTOBER 9 THE FAILURE RESULTED IN THE VAN BUCKING THEN SHUTTING OFF WITHOUT WARNING WITH VERY ... Read more
Incident date: Aug 16, 2009
THE TRANSMISSION ON MY HONDA CIVIC 2001 LX WITH 58,000 MILES FAILED DESPITE REGULAR MAINTENANCE AT THE HONDA DEALER. UNFORTUNATELY THE REBUILT HONDA TRANSMISSION IS PLAGUED BY THE SAME ISSUES AND I SUSPECT THAT THE FUTURE IS NOT BRIGHT. AT THIS WRITING, HONDA HAS NOT AGREED TO REIMBURSE ME FOR THE REPAIRS. *CN
Incident date: Mar 5, 2010
THIS IS A STURN VUE, 2008 - 6 CYCLINDER. FIRST 18,000 MILES WERE TROUBLE FREE. CAR SHUDDERS AND HESITATES - DOES IT AT ANY SPEED AND NOT CONSISTENT WITH RUNNING TIME- TACHOMETER FLUTTERS WHILE IT IS HAPPENING. AT 2ND VISIT TO DEALER TO FIX PROBLEM, TOLD IT IS A COMPUTER TRANSMISSION PROBLEM AND NO PROGRAM HAS BEEN WRITTEN TO CORRECT. TOLD THIS IS A NORMAL OPERATING PROBLEM. HAVE SPOKEN TO SAT... Read more
Incident date: Mar 28, 2010
2005 FORD FREESTAR. 67066 MILES LOST POWER WHILE DRIVING. ENGINE STARTS NONE OF THE GEARS WORK. THE VEHICLE WILL NOT DRIVE *CN
Incident date: Mar 26, 2010
TOYOTA 2001 RAV4: CHECK ENGINE LIGHT HAS BEEN ON SINCE AT LEAST AUGUST, 2004 (DOCUMENTED). TOYOTA CLAIMED TO FIX PER A RECALL NOTICE. FROM FEBRUARY 2002 TO DATE, THERE HAS BEEN INTERMITTENT GROANING BENEATH CAR, WHINING IN FIRST GEAR, AND WHAT FELT LIKE CLUNKING. COULD NOT PASS SMOG TESTS BECAUSE OF CHECK ENGINE LIGHT CODE. IN OCTOBER, 2009, CAR DIED. COULD NOT RESTART, HAD TO WAIT FOR TOW (MIDNIG... Read more
Incident date: Mar 27, 2010
2004 VOLVO XC90, LOST POWER DURING NORMAL CITY DRIVING. THE TRANSMISSION WILL NOT ENGAGE THE CAR WILL NOT MOVE FORWARD. THE TRANSMISSION ENGAGES IN OTHER GEARS. AFTER ABOUT 1 HR, THE SERVICE TRANSMISSION LIGHT CAME ON. THE VEHICLE ONLY HAS 57,000 MILES ON IT . THE CAR HAD TO BE TOWED IN FOR SERVICE. JUDGING FROM THE NUMBER OF COMPLAINTS ON THE INTERENET, THIS APPEARS TO BE A COMMON PROBLEM WITH TH... Read more
Incident date: Mar 26, 2010
I OWN A 2006 CHEVROLET COBALT. WELL TO BEGIN, I INITIALLY HAD AN ISSUE WITH MY SHIFT COLUMN, WHICH I RESEARCHED AND FOUND OUT IT WAS A COMMON ISSUE WITH THIS VEHICLE. IT WOULD CAUSE MY KEY TO GET STUCK IN THE IGNITION. I TOOK IT TO THE DELEARSHIP AND THEY REPLACE THE WHOLE COLUMN. THEN A A COUPLE OF WEEK LATER, MY VEHICLE WAS ACCELERATING REALLY FUN, I JUST BLEW IT OFF FOR A MOMENT, UNTIL I THEN ... Read more
Incident date: Nov 8, 2009
I AM THE OWNER OF A1992 MAZDA 626 WHICH IS HAVING A TRANSITION PROBLEM INDICATED BY THE FLASHING HOLD LIGHT. THOUGH MY TALKING TO MANY MAZDA OWNERS THIS SEEMS TO BE A COMMON OCCURRENCE WITH THIS MAKE, MODEL AND YEAR CAR. AT THIS TIME THE TRANSITION IS SHIFTING ROUGH AND APPEARS TO NOT SHIFT PAST THIRD GEAR.
Incident date: May 18, 2008
TRANSMISSION FAILURE OF 2004 MERCURY MONTERY AT HIGHWAY SPEED. VAN SUDDENLY LOST ACCELERATION. TRANSMISSION SPLINE WAS DEFECTIVE AND TRANSMISSION WAS REPLACED.
Incident date: Mar 17, 2010
2004 MERCURY MONTEREY MINIVAN. COMPLETE, SUDDEN, UNEXPLAINED TRANSMISSION FAILURE. VEHICLE WOULD NOT MOVE AND MADE A HIGH-PITCHED WHIRRING NOISE WHEN TURNED OVER, WHICH WAS THE TRANSMISSION TOTALLY GONE OUT. 90000 MILES, BOUGHT 5 YEARS AGO FROM A DEALER WITH 20000 MILES, MAINTAINED EXCELLENTLY SINCE THEN WITH NO OTHER PROBLEMS. OUR MECHANIC SAID HE FIXED 2 OTHER VEHICLES OF SIMILAR MILEAGE WIT... Read more
Incident date: Jan 3, 2010
I OWN AN ACURA 2001 MDX WITH A SLIPPING TRANSMISSION. AUTHORIZED REPAIR SHOP SAYS IT WILL COST $3,400.00 TO REPLACE (FIX)
Incident date: Mar 23, 2010
2007 JEEP COMMANDER, STARTED WITH "SERVICE PARK ASSIST" LIGHT COMING ON ALONG WITH THE CHECK ENGINE LIGHT. TOOK IT IN FOR SERVICE, THEY COULD NOT DETERMINE THE PROBLEM SO THEY RESET THE SYSTEM. TWO DAYS LATER THE SAME THING BEGAN TO HAPPEN AGAIN, ALONG WITH THE LIGHTS AROUND THE P N R D ON THE DISPLAY COMING ON ALL TOGETHER, THE CAR ALSO THEN BEGAN TO NOT WANT TO ACCELERATE AFTER A CERTAIN POINT. ... Read more
Incident date: Mar 13, 2010
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING AT APPROXIMATELY 5 MPH WHEN HE NOTICED THAT THE TRANSMISSION FELT AS IF IT WERE SLIPPING. THE CONTACT THEN TOOK THE VEHICLE TO A LOCAL MECHANIC WHO TEST DROVE THE VEHICLE AND EXPERIENCED NO PROBLEMS. THE NEXT DAY WHEN ATTEMPTING TO PULL OUT OF HIS DRIVEWAY, THE VEHICLE WOULD NOT SHIFT INTO DRIVE OR REVERSE. THE CONTACT CALLED THE DE... Read more
VOLKSWAGEN
BEETLE
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 26, 2010
Incident date: Jun 12, 2009
2004 VW BEETLE DOWNSHIFTS FROM HIGHER GEAR DOWN TO 2ND GEAR WITHOUT REASON OR WARNING. TWICE I WAS TRAVELING AT 40 MPH AND THE 3RD TIME HAPPENED ON INTERSTATE 26 AT 60 MPH. VERY DANGEROUS. EACH TIME THE CAR HAD TO BE TOWED. WHEN THE CAR COOLED DOWN, IT COULD BE DRIVEN 8-10 MILES WITH NO PROBLEM AND THEN IT WOULD DOWNSHIFT AGAIN. THIS CAR HAS BEEN AT THE AUTO REPAIR SHOP FOR 8 MONTHS. VW WILL N... Read more
Incident date: Mar 19, 2010
TL* THE CONTACT OWNS A 2007 CHEVROLET MALIBU. THE CONTACT STATED UPON STARTING THE VEHICLE, THE GEAR HAD TO BE SHIFTED INTO NEUTRAL SO THAT THE VEHICLE WOULD START UP. THE SHIFT LINKAGE MALFUNCTIONED WHICH CAUSED THE INABILITY TO SHIFT GEARS. FURTHERMORE, THE CATALYTIC CONVERTER HAD BEEN REPLACED ON TWO OCCASIONS BUT THE CHECK ENGINE LIGHT REMAINED ILLUMNATED. THE VEHICLE WAS NOT IN DRIVABLE CONDI... Read more
Incident date: Mar 19, 2009
MY 2005 MERCURY NONTEGO HAS 62550 MI ON CAR HEARD NOISE IN TRANSMISSION AND TOOK TO DEALERSHIP AND IT NEEDS A NEW TRANSMISSION AFTER LOOKING ON LINE NUMEROUS POEPLE HAVE HAD PROBLEMS BETWEEN 54,000 MI AND 67000, MI , THE TRANSMISSION NEEDED TO BE REPLACED I CALLED FORD CORPORATION AND THEY STATED BECAUSE THERE IS NO EXTENDED WARRANTY ON THE VECHILE THEY CAN NOT DO ANYTHING FOR ME . SPEAKING WITH ... Read more
Incident date: Oct 19, 2009
HAD TRANSMISSION COMPLETELY REPLACED ON 2007 BECAUSE IT HAD GONE SOUTH. NOW 2 YEARS LATER THE REPLACEMENT IS DOING THE EXACT SAME THING. THEY OFFERED 50% AS APPARENTLY THE "NEW" TRANSMISSION HAD ALL OF A ONE YEAR WARRANTY ON IT. THE ORIGINAL REPLACEMENT WAS NO CHARGE, BUT SAYS NOTHING AT ALL ABOUT WARRANTY ON THE PAPERWORK. ONLY WHEN WE TOOK IT BACK TO THE DEALER DID WE FIND OUT APPARENTLY IT... Read more
NISSAN
PATHFINDER
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 26, 2010
Incident date: Mar 2, 2010
IN NOVEMBER 2008 I PURCHASED MY 2006 NISSAN PATHFINDER SE FROM A PRIVATE OWNER. THERE WERE APPROXIMATELY 42,000 MILES ON THE VEHICLE. AFTER HAVING IT INSPECTED, I WAS TOLD IT WAS IN GREAT SHAPE AND FOR 1 YEAR I DROVE IT WITH NO SIGNIFICANT PROBLEMS. IN NOVEMBER 2009, THE GAS GAGUE BEGAN REGISTERING EMPTY WHEN IT WAS ON A QUARTER TANK. THE DEALER REPLACED THE FUEL SENSOR ($400) WHICH RESOLVED THE... Read more