Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Apr 4, 2010
WHILE DRIVING MY VEHICLE WHEN IT SHIFTED GEARS THE CAR SLOWED DOWN AND THE RPMS WENT UP TO 4000 - 5000. AFTER A MINUTE THE CAR SHIFTED INTO THE NEXT GEAR AND IT SEEMED TO DRIVE FINE. THEN THE O/D OFF LIGHT BEGAN TO FLASH ON THE DASH. THIS PROBLEM HAS OCCURRED MULTIPLE TIMES TODAY. I HAVE SEEN MANY INSTANCES OF THE PROBLEM LISTED ON THE INTERNET FOR MY MAKE, MODEL AND YEAR. *TR
Incident date: Mar 31, 2010
I WAS DRIVING ALONG I-55 IN CENTRAL ILLINOIS AT 65 MPH. ALL OF A SUDDEN, WITH NO WARNING WHATSOEVER, MY 2005 FORD FREESTAR MINIVAN REVVED UP - THE TACHOMETER NEEDLE FLEW UP TO BETWEEN 5000 AND 6000 RPM - AND ALL POWER WAS LOST IMMEDIATELY. ALL I COULD DO WAS COAST OVER TO THE SHOULDER OF THE ROAD. LUCKILY, THERE WERE NO VEHICLES TRAVELING VERY CLOSE BEHIND ME - WITH THE LOSS OF POWER, ANY VEHIC... Read more
Incident date: Apr 2, 2010
I HAVE A 2004 MERCURY MONTEREY (WELL MAINTAIN, 65K). LAST FRIDAY (APRIL 2, 2010), I WAS DRIVING IN FLORIDA TURNPIKE WITH HEAVY TRAFFIC AND ALL OF SUDDEN WITHOUT ANY WARNING (ALARM OR LIGHT) LOSS MOTIVE POWER. MY WHOLE FAMILY W/ KIDS WAS IN THE VEHICLE AND I JUST THANK! GOD, THAT WE WERE NOT HURT. I IMMEDIATELY PULLED INTO A ROADSIDE. I TRIED BUT WASN'T ABLE TO PUT TO ANY GEAR, HEARD BIRD CHIRPING ... Read more
Incident date: Apr 2, 2010
I WAS DRIVING ALONG INTERSTATE 95 IN MY 2001 HONDA CIVIC LX AT NORMAL SPEED. WHEN I EXITED THE RAMP THE TRANSMISSION FAILED AND THE CAR WOULD NOT GO PAST 20 MPH. I ALMOST WAS ALMOST HIT FROM BEHIND BY A SEMI TRUCK ON THE OFF RAMP. I CALLED MY AUTO REPAIR SHOP AND THEY TOLD ME TO HAVE TOW TOWED IN. I WAS TOLD THE CAR NEEDS A NEW TRANSMISSION AND FOR A CAR WITH 90K MILES THAT IS ABNORMAL CONSIDERING... Read more
Incident date: Sep 4, 2007
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OF 20 MPH THE TRANSMISSION BEGAN TO SLIP. THE CONTACT BELIEVED THE FAILURE TO BE INTERMITTENT; HOWEVER, THE FAILURE BECAME PROGRESSIVELY WORSE AND THE OVERDRIVE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION WAS REPLACED. THE DEALER ... Read more
Incident date: Apr 3, 2010
TL* THE CONTACT OWNS A 2003 LINCOLN AVIATOR. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK IN THE DRIVE POSITION, THE VEHICLE BEGAN TO ABNORMALLY ACCELERATE IN THE REVERSE POSITION WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE WITHOUT INCIDENT. UPON FURTHER INSPECTION, HE FOUND THAT THE SHIFTER CABLE WAS DISCONNECTED. HE WAS ABLE TO CONNECT THE CABLE AND PARK THE VEHICLE; HOWEVER; T... Read more
Incident date: Apr 2, 2010
2006 NISSAN MURANO, AFTER DRIVING 85 MILES CONTINUOUSLY ON THE INTERSTATE, WHEN I SLOWED TO MERGE TO ANOTHER INTERSTATE LOST ALL POWER WHILE TRYING TO ACCELERATE. I WAS STOPPED WITH NO EMERGENCY LANE IN A CONSTRUCTION AREA AND WAS LUCKY TO HAVE AVOIDED THE OTHERS MERGING AND TRAVELING BY AT 70 M.P.H.! IT EVENTUALLY GAVE ME SOME POWER WHICH I USED TO EXIT THE INTERSTATE AND CALLED THE LOCAL NISSA... Read more
Incident date: Apr 3, 2010
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATE SPEEDS OF 50 MPH AND APPLYING THE BRAKES, THE VEHICLE STALLED. HE WAS ABLE TO RESTART THE VEHICLE AND MOMENTARILY, THE VEHICLE EXHIBITED HESITATION AND SLIGHT JERKING. THE VEHICLE THEN PROCEEDED AS NORMAL. THE DEALER STATED THAT THE VEHICLE WAS NOT UNDER RECALL OR WARRANTY AND REPAIRS WOULD BE AT THE OW... Read more
Incident date: Aug 16, 2009
WE LOST POWER TO OUR FREESTAR AS WE ENTERED A MAJOR HIGHWAY. THE ENGINE WAS ON, BUT THERE WAS NO POWER. MY WIFE AND DAUGHTERS WERE TERRIFIED AS THE TRAFFIC WAS COMING UPON ON US AND WE COULD NOT MOVE QUICKLY OUT OF THE WAY. FORTUNATELY THEY WERE ABLE STEER OUT OUR WAY. THE TRANSMISSION HAD WENT OUT AND COST ME OVER $1400.00 TO REPAIR. *TR
Incident date: Apr 3, 2010
MY 2001 HONDA CIVIC STOPPED IN THE MIDDLE OF THE ROAD. I HAD TO TURN IN OFF SEVERAL TIMES AND TURN IT ON BACK IN ORDER FOR IT TO MOVE. I WAS THEN TOLD BY MY MECHANICS THAT IT WAS DUE TO A TRANSMISSION FAILURE. I PURCHASED THE VEHICLE NE WIN JULY 2001 AND HAVE ALWAYS FOLLOWED THROUGH WITH ALL THE SERVICES AND MAINTENANCE ISSUES. WITHIN THAT 9 YEARS, I HAD A PRIOR TRANSMISSION FAILURE THAT REQUIRED ... Read more
Incident date: Apr 3, 2010
2002 FORD EXPLORER XLT (4.0L 5R55W) TRANSMISSION SLIPPAGE CAUSING NEAR ACCIDENT AS UNABLE TO PASS THROUGH INTERSECTION IN A TIMELY MANNER. WHEN SHIFTING BETWEEN 1ST AND 2ND GEAR, TRANSMISSION WOULD WIND BEFORE VIOLENTLY ENGAGING. REMEDY WAS TO TAKE FOOT OF ACCELERATOR AND ALLOW RPMS TO DECREASE. INCREASED ACCELERATION TIME IN LOWER GEARS A DANGER WHEN TRYING TO CROSS LANES OF TRAFFIC. *TR
Incident date: Apr 1, 2010
ON THE HIGHWAY AT ABOUT FIFTY-FIVE MILES AN HOUR THE VEHICLE SUDDENLY JOLTED, REDUCING SPEED RAPIDLY. AFTER PULLING TO THE SIDE OF THE ROAD AND INSPECTING THE VEHICLE I RETURNED TO THE HIGHWAY AND THE VEHICLE OPERATED NORMALLY FOR APPROXIMATELY 5 MILES BEFORE IT AGAIN JOLTED AS IT DOWNSHIFTED UNEXPECTEDLY. I LIMPED THE VEHICLE HOME AT VERY LOW SPEEDS WITH IT CONTINUING TO SLIP OUT OF, AND BACK INT... Read more
Incident date: Apr 5, 2010
I HAVE A 2005 HONDA ODYSSEY WITH 80000 MILES ON IT AND THE TRANSMISSION IS SHUDDERING. HONDA SAID IT WOULD COST $2,000-2,500 TO FIX BECAUSE IT IS POSSIBLY A TORQUE PROBLEM. PER ODY BLOGS MANY OTHER ODY OWNERS EXPERIENCING SAME PROBLEM. HONDA WILL NOT ACKNOWLEDGE PROBLEM. *TR
MITSUBISHI
ECLIPSE SPYDER
(2001) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 5, 2010
Incident date: Mar 4, 2010
TL*THE CONTACT OWNS A 2001 MITSUBISHI ECLIPSE SPYDER. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OF 50 MPH, THE TRANSMISSION FAILED. HE WAS ABLE TO MOVE THE VEHICLE OFF OF THE ROAD AND THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE TRANSMISSION WAS CONTAMINATED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT M... Read more
Incident date: Jul 22, 2007
SPONTANEOUS ACCELERATION AFTER BRINGING CAR TO A COMPLETE STOP IN A PARKING LOT. VEHICLE LURCHED FORWARD ONTO AN ISLAND BEFORE I COULD STOP IT AGAIN. THIS INCIDENT IS RELATED TO A PREVIOUS INCIDENT,ODI NUMBER 10317084, WHICH OCCURRED IN JUNE 2007. *TR
Incident date: Nov 10, 2008
FORD 2002 6 CYLINDER EXPLORER XLT O/D OFF LIGHT FLASHING ON DASHBOARD. TRANSMISSION PROBLEM STARTED WITH 100,800 MILE. HAD REBUILT TRANSMISSION DONE AT 100,800 MILES. NOW VEHICLE HAS 109,900 MILES AND OD/OFF LIGHT FLASHING AGAIN. WAS TOLD THAT TRANSMISSION IS FALLING APART. BACK IN TRANSMISSION SHOP AGAIN. THERE ARE THOUSANDS OF SAME COMPLAINTS FOR THE SAME PROBLEM ON 2002 FORD EXPLORERS. FORD WI... Read more
Incident date: Apr 5, 2010
O/D LIGHT BLINKING AND ENGINE REVVING LIKE THE CAR WAS IN PARK. WILL NOT GO INTO REVERSE. *TR
Incident date: Jan 10, 2010
2005 NISSAN MAXIMA JERKS/SURGES FROM DIFFERENT AUTOMATIC GEARS CAUSING VEHICLE TO ESCALATE IN POWER. UPDATED 04/21/10
Incident date: Jun 28, 2002
SHIFTER HANGS-UP WHEN TRYING TO PUT CAR IN PARK. WHEN CAR WAS NEW THE DEALER SAID THEY WOULD HAVE TO PULL THE TRANS. APART TO FIX IT BUT IN A FEW MONTHS THE BURR WOULD WEAR AND IT WOULD WORK FINE.(ANOTHER DEALER LIE). I THINK IT IS GETTING WORSE. THE CAR NOW HAS ONLY 28,000 MILES ON IT. *TR
Crash
1 injured
Incident date: Mar 12, 2010
2005 NISSAN XTERRA. AUTO TRANSMISSION FAILURE. HEAVY VIBRATION WHEN OD ENGAGES. WITH FURTHER RESEARCH, THIS IS A VERY COMMON COMPLAINT. *TR
Incident date: Jul 13, 1997
ON OCT. 5, 2002, I BOUGHT A BRAND NEW 2003 TOYOTA RAV4 FROM STAR TOYOTA OF BAYSIDE INC. AS OF THIS WRITING, THE AUTOMOBILES MILEAGE IS ONLY 15, 782 MILES. ON JULY 13, 2009 (8 MONTHS AGO), I HAD TAKEN MY 2003 TOYOTA RAV4 FOR SERVICE IN REGARDS TO THE LIGHTING ON THE INSTRUMENT PANEL CHECK ENGINE. ADDITIONALLY, I STATED THAT PRIOR TO THE ENGINE LIGHT TURNING ON, I HAD NOTICED THAT THE CAR WOULD ST... Read more
Incident date: Mar 25, 2010
TRANSMISSION SLIPS OUT OF GEAR. *TR
Incident date: Mar 13, 2010
I WAS DRIVING MY 2004 FREESTAR VAN DOWN A MAIN HIGHWAY WHEN ALL AT ONCE IT WOULD NO LONGER GO. I PULLED OFF THE ROAD TO SEE IF I COULD SEE WAS WRONG THAT WHEN I FOUND OUT THAT IT WOULD NOT GOT INTO ANY GEARS AT ALL. I CALLED THE DEALER WHERE I BOUGHT THE VAN AND THEY TOOK IT IN JUST TO CALL ME AND TELL ME IT WAS THE TRANNY. I BOUGHT THIS VA WITH 73000 MILES ON IT JUST TO HAVE IT A HALF A MONTH AN... Read more
MERCEDES-BENZ
E320
(1999) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 4, 2010
Incident date: Feb 21, 2007
DEFECTIVE TRANSMISSIONS IN 1999 MERCEDES BENZ MODEL E320S. CARMAKER SAID TRANSMISSIONS DID NOT REQUIRE SERVICING BECAUSE THEY WERE SEALED. POLICY ONLY APPLIED TO CARS SOLD IN US. RESEARCH REVEALED THIS WAS BECAUSE DEALERSHIPS IN THE US WANTED A PROGRAM TO HELP SELL CARS. THEY THOUGHT IF MZB INCLUDED THE MAINTENANCE IN THE PRICE OF THE CAR, MORE PEOPLE WOULD BUY THEM. HOWEVER, MANY OWNERS, INC... Read more
Incident date: Jun 20, 2007
COMPLETE AND SUDDEN FAILURE OF TRANSMISSION IN THE MIDDLE OF RUSH HOUR TRAFFIC WITH NO WARNING. VEHICLE LOSES ABILITY TO MOVE AND DRIVE DISENGAGES. *TR
Incident date: Apr 3, 2010
SECOND TIME! COMPLETE FAILURE OF AUTOMATIC TRANSMISSION. REPLACED IN 06.25.07 WITH NEW HONDA TRANS. SUDDEN FAILURE IN THE MIDDLE OF TRAFFIC. CAR DRIVING FINE AND WITH NO WARNING DRIVE DISENGAGES AND VEHICLE CAN NOT MOVE OUT OF TRAFFIC. VERY DANGEROUS! *TR
Incident date: Apr 4, 2010
I HAVE A 2001 HONDA ODYSSEY THAT I PURCHASED USED IN 2008. I WAS AT A STOP SIGN, ON AN INCLINE WHEN MY ODYSSEY STARTED ROLLING BACKWARDS. THANKFULLY THERE WAS NO ONE BEHIND ME AND I USED THE EMERGENCY BRAKE TO STOP THE ROLLING. I WAS ABLE TO COAST BACKWARDS DOWN THE HILL UNTIL I FOUND A DRIVEWAY TO TURN AROUND IN. ON THE WAY HOME THE CAR JERKED AND JUMPED WHEN I TRIED TO ACCELERATE. *TR
Incident date: Apr 4, 2010
FIRST TIME ABOUT FOUR MONTH AGO WHEN I WAS DRIVING, THE CAR SUDDENLY HAD CHECK ENGINE LIGHT ON AND LOST ABOUT 50% POWER. NEXT DAY I TOOK THE CAR TO BMW DEALER AND THE CIL WAS GONE. THEY SAID EVERYTHING WAS FINE. TODAY WHEN I DROVE ON HIGHT WAY AT ABOUT 65 M/H, CIL ON AGAIN AND THE CAR LOSS POWER, I THINK THERE IS A SAFTY ISSUE WITH THIS CAR. *TR
Incident date: Mar 26, 2010
VEHICLE SUDDENLY AND UNEXPECTEDLY LOST POWER WHILE WIFE WAS DRIVING ON LEVEL TERRAIN WITH TWO PASSENGERS AT CONSTANT SPEED OF APPROX. 65 MPH IN RIGHT LANE OF AN INTERSTATE. ENGINE RPM INCREASED BUT VEHICLE SPEED DECREASED. POWER LOSS WAS COMPLETE. FORTUNATELY A REST AREA WAS WITHIN COASTING DISTANCE AND VEHICLE WAS ABLE TO COME TO A SAFE STOP THERE. ENGINE WOULD CRANK AND RUN BUT VEHICLE WOULD NOT... Read more
Incident date: Apr 4, 2010
I BOUGHT A DODGE NITRO 6 MONTHS AGO SEVERAL TIMES I HAVE WENT TO PULL OUT INTO TRAFFIC AND THE NITROS TRANSMISSION WILL NOT PULL BUT JUST A FEW FEET, I HAVE TAKEN IT TO THE DEALER TWICE AND THEY CAN NOT FIND ANY PROBLEM. WHEN THIS HAPPENS IT GIVES ME NO INDICATION BEFORE HAND. WHEN I PULL OUT IT WILL SOUND LIKE A BUNCH OF GRINDING AND JERKING. I REALLY FEAR FOR ME AND MY CHILDREN'S SAFETY. IT IS S... Read more
Incident date: Mar 29, 2010
MY 2002 TOYOTA RAV4 BEGAN SUDDENLY JERKING WHEN I SLOWED DOWN THEN WOULD LAG WHEN I TRIED TO ACCELERATE. IT HAD LESS THAN 67,000 MILES ON IT. THE LOCAL TOYOTA DEALER TOLD ME I WOULD NEED TO HAVE THE TRANSMISSION REPLACED AT THE COST OF $4800. I CALLED TOYOTA NATIONAL CUSTOMER SERVICE AND ASKED FOR AN EXTENTION OF THE WARRANTY, HAVING BEEN TOLD BY THE DEALER THAT THIS PROBLEM WAS NOT COVERED BY M... Read more
Incident date: Jun 8, 2008
I HAVE A 2003 ACURA MDX. IN JUNE OF 2008, I WAS TOLD THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. I WAS TOLD THAT THE SOUND IT WAS MAKING WOULD EVENTUALLY GET LOUDER. NO ONE TOLD ME THAT THE TORQUE CONVERTER WAS ASSOCIATED WITH THE TRANSMISSION. IN APRIL 2010, I TALKED TO A PRIVATE MECHANIC WHO EXPLAINED THAT HE HAD MANY CUSTOMERS COME TO HIM WHO WERE EXPERIENCING PROBLEMS WITH THE TORQUE ... Read more
Incident date: Mar 1, 2010
I NOTIFIED NISSIAN HEADQUARTERS THAT I HAVE A PROBLEM WITH MY TRANSMISSION. THE REGIONAL REPRESENTIVES FOR NISSIAN HEADQUATERS INDICATED TO ME THAT I NEED TO TAKE MY 2005 NISSAN MAXIMA TO A NISSAN DEALERSHIP TO HAVE IT PLACE ON THE DIGNOSTIC MACHINE WHICH COST ME 95.00. NISSAN DEARLERSHIP RESULTS WAS A BAD TRANSMISSION. THE REGIONAL REPRESENTIVE GAVE ME A FILE NUMBER(6763040). I INDICATE TO THE RE... Read more
GMC
SIERRA 2500
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 3, 2010
Incident date: Mar 28, 2010
2006 GMC DIESEL WITH ALLISON TRANSMISSION...LINES TO TRANSMISSION COOLER LEAKING. IT IS A FIRE HAZARD...FROM WHAT I READ ON THE INTERNET IT HAS BEEN A PROBLEM WITH ALL THE TRANSMISSION LINES INSTALLED ON THIS TRUCK
Incident date: Mar 24, 2010
TRANSMISSION SHIFTS HARD AND THE O/D LIGHT IS STARTING TO BLINK AND BY READING UP ON THIS SEVERAL COMPLAINTS ARE BEING MADE AND FORD SHOULD ADDRESS THIS.
Incident date: Jan 10, 2010
TRANSMISSION FAILURE
Incident date: Mar 23, 2010
2004 NISSAN MAXIMA 3.5 SE. TRANSMISSION SHIFTING HARD FROM 1ST TO 2ND AND 2ND TO THIRD. ALSO HESITATING AND DELAYED SHIFTING
Incident date: Aug 30, 2007
MY TRANSMISSION FEELS CONFUSED IN MY 2004 LEXUS ES 330. WHEN SLOWING DOWN TO TURN IN THE CITY OR PULL OUT OF YOUR DRIVEWAY MY CAR WILL HESITATE AND PAUSE FOR ABOUT A SECOND BEFORE ACCELERATING. THIS SEEMS TO BE VERY DANGEROUS AS I AM AFRAID THAT SOMEONE WILL HIT ME IN THE BACK BEFORE I CAN GET THE CAR UP TO THE DESIRED SPEED. I FIND MYSELF ALWAYS DOUBLE CHECKING SOMETIME TRIPLE CHECKING BEOFRE ... Read more
VOLKSWAGEN
BEETLE
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 3, 2010
Incident date: Mar 10, 2010
I BOUGHT A 2005 VW NEW BEETLE CONVERTIBLE IN 2005 WITH THE OPTIONAL 6 SPEED AUTOMATIC TRANSMISSION. THE CAR NOW HAS APPROX 80000 MILLES ON THE ODOMETER AND THE TRANSMISSION JERKS AND SLIPS IN ALL GEARS. THE TACHMOMETER WINDS 3000 RPMS ABOVE WHAT THE ENGINE SHOULD RUNNING AT ANY PARTICULAR SPEED WHEN THIS OCCURS. DURING THESE CIRCUMSTANCES IN TRAFFIC I PRESS THE ACCELERATOR PEDAL AND THE CAR WILL ... Read more
Incident date: Mar 16, 2010
HAVING ISSUES WITH TOYOTA RAV 4 GEAR SHIFTING TRANSMISSION ISSUE VEHICLE DIAGNOSTICS REPORT INDICATES P0750 FAILURE TOYOTA RELEASE A TSB IN MARCH 06 AND YET MY DEALER DID NOTHING TO REPLACE THE ECM EVEN IN MY SERVICE DONE IN 2008 I AM NOW AT 101K MILES
Incident date: Mar 31, 2010
ON WEDNESDAY, MARCH 31 AT APPROXIMATELY 5:30 P.M., I DRIVING MY IN-LAWS 2007 LEXUS ES 350 NORTH ON MAIN ROAD, WHEN THE VEHICLE SUDDENLY BEGAN TO ACCELERATE. THE GAS PEDAL MOVED AWAY FROM MY FOOT AND THE VEHICLE STARTED ACCELERATING AT FULL POWER. I IMMEDIATELY APPLIED THE BRAKES, BUT THE VEHICLE CONTINUED TO GAIN SPEED. I ATTEMPTED TO CUT THE CAR OFF BY HITTING THE START BUTTON(IT HAS NO KEY).... Read more
Incident date: Sep 1, 2009
CONSUMERS 2003 HONDA PILOT AUTOMATIC TRANSMISSION FAILED. CONSUMER FOUND AN AFFORDABLE AUTO SHOP AND LEARNED THAT THE VEHICLE WAS UNDER WARRANTY WHEN THE INFORMATION WAS PROVIDE TO HONDA CONSUMER WAS DENIED WARRANTY SERVICE. A MECHANIC INFORMED THE CONSUMER, THERE WAS A RECALL ON THE VEHICLE, REGARDING THE TRANSMISSION IN RELATION TO THE SECOND GEAR, THE CONSUMER STATED HE WAS NOT AWARE OF ANY RE... Read more
Incident date: Feb 15, 2010
1998 SUBARU LEGACY OUTBACK WAGON AUTOMATIC TRANSMISSION 86,000 MILES. PURCHASED USED MANY YEARS AGO WITH ABOUT 10,000 MILES. MY SISTER'S CAR, SHE WAS DRIVING ALONE. EXPERIENCED DRIVER. ABOUT TWO MONTHS AGO SHE CAME AROUND A CORNER ON A 30 MPH ROAD NEAR HER HOME. LIGHT SNOW ON THE GROUND (AMHERST, MASSACHUSETTS) SHE COULD NOT CONTROL THE CAR, AND IT SLID AROUND. SHE PHONED ME AND WAS VERY UP... Read more
Incident date: Mar 31, 2010
TL*THE CONTACT OWNS A 2003 HONDA ODYSSEY. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE VEHICLE STALLED AFTER SHE DEPRESSED THE ACCELERATOR PEDAL AT A TRAFFIC LIGHT. THE VEHICLE LOST ALL POWER AND WOULD NOT MOVE FORWARD. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE SHE WAS INFORMED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. SHE CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD REPL... Read more
Incident date: Dec 12, 2009
CAR DROVE FINE ON PARKWAY. GOT OFF AND CAR SEEMED TO SKIP 3RD GEAR DOWNSHIFTING INTO STOP SIGNS. TURNED IT OFF. DECIDED TO GO TO DEALER. CAR DROVE FINE ON LOCAL STREETS TO PARKWAY. WHILE ACCELERATING AND MERGING INTO TRAFFIC THE TRANSMISSION SUDDENLY AND COMPLETELY FAILED. NO CONNECTION BETWEEN MOTOR AND WHEELS IN ANY GEAR. COASTED OFF EXIT RAMP. TURNED CAR OFF. RESTARTED AND CAR RAN OK FOR 1/4 M... Read more
Incident date: Mar 19, 2010
2005 TOYOTA CORLOLLA LE
Incident date: Feb 26, 2008
TL*THE CONTACT OWNS A 2006 CHEVROLET SILVERADO. THE CONTACT NOTICED THAT WHILE THE VEHICLE WAS PARKED, TRANSMISSION FLUID WAS LEAKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP FOR DIAGNOSTIC TESTING WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION HOSES WERE LEAKING. THE FLUID AND ONE OF THE HOSES WERE REPLACED. THE CONTACT STATED THAT TRANSMISSION CONTINUED TO LEAK AND THE DEALER WA... Read more
VOLKSWAGEN
JETTA
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 2, 2010
Incident date: Apr 2, 2010
2007 VW JETTA 2.0 W/ DSG - DUAL MASS FLYWHEEL FAILURE IDENTIFIED BY DEALERSHIP. THIS HAS BEEN AN ISSUE WITH 2007-2009 VW'S WITH DSG.
Incident date: Apr 2, 2010
HAVE A 2006 ISUZU ASCENDER IN WHICH AUTOMATIC TRANSMISSION LINES THAT LEAD FROM TRANSMISISON TO TRANSMISSION COOLER HAVE CORRODED. PARTS REPLACED AT ISUZU DEALERSHIP AT FULL COST TO CUSTOMER. LINES WERE LEAKING WHERE CORROSSION HAD EATEN THROUGH LINES.
MERCEDES-BENZ
ML320
(2002) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 1, 2010
Incident date: Aug 14, 2006
2002 MERCEDES-BENZ ML320. CONSUMER IS HAVING SOME WARRANTY REPAIR PROBLEMS WITH MERCEDES-BENZ. HE ALSO STATES THAT MERCEDES-BENZ IS REFUSING TO PAY FOR ANY RECALL REPAIRS. *KB THE CONSUMER STATED NOISES AND LACK OF POWER FROM THE VEHICLE WERE REPORTED TO THE DEALER. AN INDEPENDENT REPAIR SHOP FOUND DIRTY SOLID METAL RESIDUE IN THE TRANSMISSION FLUID, THERE WERE MISSING PARTS IN THE PLANETARY GEA... Read more