Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Dec 2, 2014
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE TRANSMISSION WOULD NEED REPLACING. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,400.
Incident date: Dec 4, 2014
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE REDUCED POWER WARNING LIGHT ILLUMINATED AS THE VEHICLE DECELERATED TO 45 MPH. THE VEHICLE WAS RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Incident date: Aug 13, 2014
JERKING, SHUDDERING, LOSS OF POWER ON ACCELERATION. WAS ALMOST BEEN REAR ENDED BECAUSE OF THIS. THIS IS A RECURRING ISSUE. RECEIVED RECALL FROM FORD FOR TRANSMISSION. TOOK CAR IN TO DEALERSHIP AND WAS TOLD THEY FOUND NO PROBLEM OR ISSUE WITH MY CAR. CAR CONTINUES TO BE A CONCERN BECAUSE OF THE JERKING, STUTTERING AND LOSS OF POWER ON ACCELERATION. *JS
Incident date: Nov 18, 2014
TL* THE CONTACT OWNS A 2006 NISSAN XTERRA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, A GRINDING NOISE EMITTED FROM THE FRONT END AS THE TRANSMISSION OVERHEATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE RADIATOR FLUID PENETRATED THE TRANSMISSION CAUSING THE TRANSMISSION TO FAIL. THE TRANSMISSION WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ... Read more
Incident date: Nov 8, 2014
TL* THE CONTACT OWNS A 2005 CHEVROLET TAHOE. THE CONTACT STATED WHILE DRIVING AT 60 MPH, THERE WAS A SUDDEN INCREASE IN ENGINE RPMS AND THE VEHICLE FAILED TO SLOW DOWN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT COOLANT WAS LEAKING INTO THE TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 117,000.
Incident date: Nov 4, 2014
TL* THE CONTACT OWNS A 2008 MAZDA CX9. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, AN ABNORMAL NOISE EMITTED FROM THE VEHICLE WHILE APPLYING THE BRAKES. THE FAILURE RECURRED AND THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAS NOT B... Read more
Incident date: Sep 15, 2004
TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE TRANSMISSION SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Incident date: Jul 1, 2014
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 8 MPH, THE VEHICLE SHOOK INTERMITTENTLY WHILE THE CONTACT WAS ACCELERATING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APP... Read more
Incident date: Dec 31, 2012
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE ACCELERATING AT 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE AP... Read more
PONTIAC
GRAND PRIX
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 30, 2014
Incident date: Apr 7, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND EXCESSIVE FORCE WAS REQUIRED ON THE ACCELERATOR PEDAL IN ORDER FOR THE VEHICLE TO RESPOND. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE VIBRATED AND JERKED WHEN THE GEARS WERE SHIFTED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE T... Read more
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 30, 2014
Incident date: Oct 25, 2014
TL* THE CONTACT OWNS A 2005 NISSAN PATH FINDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 154,565.
HONDA
CIVIC HYBRID
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 29, 2014
Incident date: Oct 23, 2014
THIS CAR HAS AN AUTOMATIC TRANSMISSION. WHEN IN REVERSE IT STRUGGLES TO MOVE AND HONDA SAYS THE TRANSMISSION NEEDS TO BE REPLACED BUT IT ONLY HAS 55,900 MILES ON IT. HONDA STATES THAT ONLY THEY CAN WORK ON THE CVT TRANSMISSION AND OF COURSE CAN CONTROL PARTS AND LABOR COST AND THEY WILL NOT SELL PARTS TO OUTSIDE MECHANICS. IT SEEMS LIKE A SCHEME TO MAKE MONEY OFF OF CUSTOMERS OFF OF A UNRELIABL... Read more
Incident date: May 30, 2014
SUBMISSION FROM CONSTITUENT RE VEHICLE DEFECT; POSSIBLE CRASH, INJURY OR DEATH 2013 LEXUS RX 350. *SMD THE CONSUMER STATED DURING THE 15, 4000 MILES SHE PUT ON THE VEHICLE SINCE PURCHASE, SHE EXPERIENCED FOUR EPISODES OF FREE WHEELING, WHEREIN THE VEHICLE, WAS IN THE DRIVE POSITION, BUT SUDDENLY WENT INTO NEUTRAL MODE WITH NO GEAR ENGAGED, WHILE THE VEHICLE CONTINUED TO COAST FORWARD UNTIL, SUDD... Read more
Incident date: Jul 1, 2014
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HESITATED AND JERKED BEFORE ACCELERATING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION PROGRAM NEEDED TO BE UPDATED. THE REPAIR WAS PERFORMED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEA... Read more
Incident date: Feb 1, 2010
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND REVERSE. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 12/2/... Read more
Incident date: Aug 15, 2014
2007 CADILLAC STS. CONSUMER WRITES IN REGARDS TO A THUMPING AND TUGGING SOUND FROM THE FRONT TIRES. *TGW THE DEALER STATED THE BELTS WERE STARTING TO SEPARATE. ALSO, THE TRANSMISSION SHIFT CONTROL ASSEMBLY WAS REPLACED. *JB
Incident date: Sep 15, 2014
TL* THE CONTACT OWNS A 2006 BMW 750LI. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO REGISTER THAT THE CONTACT WAS CHANGING GEARS INTERMITTENTLY. THE VEHICLE JERKED VIOLENTLY WHILE COMING TO A COMPLETE STOP AND THERE WAS A VERY LOUD NOISE EACH TIME THE VEHICLE WAS DRIVEN. THE FAILURE WAS GETTING PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT... Read more
Incident date: Aug 1, 2014
2012 CHEVROLET SONIC. CONSUMER WRITES IN REGARDS TO A TRANSMISSION RECALL. *TGW THE DEALER INFORMED THE CONSUMER, THE PARTS WOULD HAVE TO BE ORDERED. *JB
Incident date: Oct 14, 2014
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE FAILED TO REVERSE AND WOULD NOT ACCELERATE OVER 20 MPH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Incident date: Apr 16, 2013
TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED AS THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000. THE VIN WAS UNAVAI... Read more
Incident date: Oct 8, 2014
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE SUDDENLY ACCELERATED AND THE ENGINE RPM'S INCREASED TO 6000. THE VEHICLE WAS RESTARTED AND THE VEHICLE FAILED TO ACCELERATE OVER 20 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT METAL PARTICLES WERE DISCOVERED INSI... Read more
Incident date: Jun 10, 2014
TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE FROM A TRAFFIC STOP WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE.... Read more
Incident date: Sep 24, 2014
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED AND FAILED TO PICK UP SPEED. THE CONTACT MERGED TO THE SIDE OF THE ROAD AND TURNED IT OFF. THE VEHICLE WAS RESTARTED, BUT THE SPEED WOULD NOT INCREASE PAST 5 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION HAD FAILED. T... Read more
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2006 FORD F-150. THE CONTACT STATED THAT UPON TRAVELING OVER APPROXIMATELY 40 MPH ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE SPARK ... Read more
Incident date: Aug 6, 2014
TL* THE CONTACT OWNS A 2007 FORD TAURUS. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THERE WAS A SUDDEN INCREASE IN ENGINE RPMS AS THE VEHICLE BEGAN TO ROLL BACKWARDS. THE CONTACT MENTIONED THAT THE ENGINE STALLED NUMEROUS TIMES WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC, WHO INSPECTED THE VEHICLE AND DETERMINE THAT THE TRANSMISSION NEEDED TO BE REPLACE... Read more
Incident date: Oct 1, 2014
SUBMISSION FROM CONSTITUENT RE RECALL 04-021:C "AUTOMATIC TRANSMISSION RECALL FOR HONDA ODYSSEY 2003" (FULL DOCUMENT NOT IMAGED). *SMD THE CONSUMER STATED ACCORDING TO AN EMISSION TESTING CENTER, THERE WAS A PROBLEM WITH THE TRANSMISSION, THE COMPUTER GAVE TWO CODES, P0730 AND P1750. THE CONSUMER WAS INFORMED, THE TRANSMISSION RECALL, WAS PERFORMED ON HER VEHICLE IN THE PAST. HOWEVER, THE PROBLE... Read more
Incident date: Apr 28, 2014
TL* THE CONTACT OWNS A 2003 HONDA ODYSSEY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH WITH THE ACCELERATOR PEDAL ENGAGED, THE VEHICLE DECELERATED INDEPENDENTLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE... Read more
Incident date: Aug 27, 2014
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATE 20 MPH, THE GEAR LEVER SHIFTED OUT OF THE DRIVE POSITION INTO NEUTRAL INDEPENDENTLY. THE FAILURE RECURRED THREE TIMES. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. PAM
Incident date: Oct 1, 2014
2012 CHEVROLET SONIC. CONSUMER WRITES IN REGARDS TO SAFETY RECALL CONCERNING THE TURBINE SHAFT. *TGW THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. RECALL # 14V315000. THE CONSUMER ALSO STATED, IT TOOK A NUMBER OF DAYS FOR THE DEALER TO CORRECT AN OUTSIDE WATER LEAK ON THE RIGHT, FRONT PASSENGER OF THE VEHICLE. *JB
Incident date: Aug 8, 2014
2004 HONDA ODYSSEY. CONSUMER STATES VEHICLE HAD A TRANSMISSION FAILURE DURING A RECENT TRIP. CONSUMER STATES VEHICLE LOST POWER(SPEED) WHILE TRAVELING. *TGW THE CONSUMER ALSO STATED THE RPM'S INCREASED RAPIDLY AND SMOKE STARTING EMITTING FROM THE VEHICLE. THE TRANSMISSION AND OIL COOLER WERE REPLACED. *JB
Incident date: Jan 27, 2014
I AM THE SECOND OWNER OF THE 1992 HONDA ACCORD. I HAVE EXPERIENCED AUTOMATIC TRANSMISSION FAILURE ON THIS VEHICLE THAT WILL GENERALLY REQUIRE OVERHAUL OR REPLACEMENT OF THE TRANSMISSION. AFTER SEVERAL ON-LINE RESEARCHES ON HONDA ACCORDS 1990 TO DATE, I FIND NUMEROUS PROBLEMS, I.E., ACCELERATION FAILURE. WHEN ENGINE GETS HOT, THE CAR HAS ACCELERATION FAILURE. EVEN FURTHER RESEARCH REVEALS ?CERTI... Read more
Incident date: Sep 23, 2014
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, AN ABNORMAL NOISE EMITTED FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT ATTEMPTED TO ENGAGE THE ACCELERATOR PEDAL BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHI... Read more
Incident date: Sep 1, 2014
MY 2002 ACURA TL WITH AUTOMATIC TRANSMISSION WHICH HAS ONLY 59,851 MILES ON IT. I BOUGHT IT FROM THE ORIGINAL OWNER 6 YEARS AGO, AND SINCE THEN I HAVE ONLY DRIVEN ABOUT 11,000 MILES. THE WELL-KNOWN 2002 TL AUTOMATIC TRANSMISSION DESIGN FLAW IS NOW CAUSING BIG SUDDEN JERKS AND THE CAR SHOOTING FORWARD, THUS CREATING A HUGE SAFETY ISSUE TO ME AND THE GENERIC PUBLIC. INITIALLY A REP AT ACURA CLIE... Read more
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 2006 NISSAN XTERRA. THE CONTACT STATED THAT WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE... Read more
JEEP
GRAND CHEROKEE
(1994) — POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 26, 2014
Incident date: Sep 1, 2010
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE ROLLED AWAY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT TRANSMISSION DETENT CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN... Read more
Incident date: Sep 1, 2014
2013 CADILLAC ATS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION RECALL NOTICE ISSUES. *SMD
Incident date: Sep 15, 2014
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TOWED TO A MECHANIC WHERE IT WAS DIAGNOSED THAT THE RADIATOR AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 137000... Read more
Incident date: Aug 4, 2005
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE DECELERATED AND EXCESSIVE FORCE WAS REQUIRED ON THE ACCELERATOR PEDAL IN ORDER FOR THE VEHCLE TO RESPOND. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILU... Read more
Incident date: Sep 1, 2014
2014 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO AUTOMATIC TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED THE TRANSMISSION WOULD JERK WHILE BEING DRIVEN AND ALSO WHEN IT WAS IDLING AT A STOP. THE DEALER DID NOT MAKE ANY REPAIRS, BECAUSE THEY DID NOT KNOW HOW TO FIX THE PROBLEM. *JB UPDATED 11/13/14*JB
Incident date: May 1, 2014
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THERE WAS A SUDDEN LOSS OF POWER AS THE VEHICLE FAILED TO ACCELERATE. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VALVE BODY OF THE TRANSMISSION FAILED AND THAT THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REP... Read more
Incident date: Aug 30, 2014
MY 2005 CHRYSLER 300C HAS ONLY 44240 MILES N IT AND NOT ABUSED SINCE MY WIFE AND I ARE TOTALLY DISABLED VTRANS WITH SPECIAL "DV" REGISTRATION SO WE CAN BE DRIVEN TO THE VTRANS HOSPITAL FOR MEDICAL SERVICES. ON SAT8/30/14 WHILE IN THE GARAGE AND NOT BEING USED FOR AT LEAST A WEEK, MY CAR'S STICK TRANSMISSION SHIFTER WAS STUCK IN PARK AND WOULD NOT ALLOW THE USE OR MOVEMENT OF THE CAR FROM THE GARAG... Read more
Incident date: Aug 27, 2014
TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT STATED THAT THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
Incident date: Jun 3, 2014
TL* THE CONTACT OWNS A 2006 NISSAN FRONTIER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE BEGAN JERKING AND THE TRANSMISSION FAILED. THE CONTACT ALSO STATED THAT VEHICLE WOULD NOT ACCELERATE PROPERLY AND BEGAN TO OVER HEAT AS THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE MECHANIC STATED THAT TH... Read more
Incident date: May 6, 2013
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT TRANSMISSION FLUID WAS LEAKING. A PRIVATE MECHANIC STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 65,000.
Incident date: Feb 1, 2014
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT THE TRANSMISSION FAILED AND HAD TO BE SHIFTED INTO A LOWER GEAR IN ORDER FOR THE VEHICLE TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 121,646.
Incident date: Feb 3, 2014
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THERE WAS A LOUD BANGING NOISE UNDER THE VEHICLE WHILE DRIVING 65 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES AND THEY WERE NOT ABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 10/07/14*LJ U... Read more
Incident date: Jun 10, 2014
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE JERKED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. AN INDEPENDENT MECHANIC STATED THAT THE TRANSMISSION FLUID NEEDED TO BE CHANGED AND THE TRANSMISSION FILTER REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 105,0... Read more
Incident date: May 6, 2009
TL* THE CONTACT OWNS A 2008 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE INDEPENDENTLY REDUCED IN POWER WITHOUT WARNING. THE VEHICLE COULD BE RESTARTED AND RESUMED AS NORMAL. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND THE TRANSMISSION WAS REPLACED BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TRANSMISSION FLUID AND THE... Read more
Incident date: Jul 29, 2014
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WAS MAKING AN ABNORMAL NOISE WHILE IN NEUTRAL OR PARK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,631.
Incident date: Jul 2, 2014
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK AND BECAME UNSTABLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TRANSMISSION OIL SEAL WAS RUPTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,900.