Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Apr 13, 2010
I OWN A 2006 CHEVROLET COLORADO LS. INEXPLICABLY AND RANDOMLY, IT SHIFTS ITSELF INTO 4WD HIGH. OFTEN THIS IS WHILE MAKING A RIGHT HAND TURN. CHEVROLET STOPPED SERVICING MY VEHICLE, TELLING ME THERE WAS NO CURE FOR THIS PROBLEM. IT HAS HAPPENED AT HIGH SPEEDS ON THE HIGHWAY AS WELL. THE MOST RECENT DATE THIS HAPPENED WAS YESTERDAY WHILE I WAS TURNING INTO MY POST OFFICE. THIS HAS BEEN A CONSTA... Read more
Incident date: Mar 15, 2010
TL* THE CONTACT OWNS A 2008 KIA SPORTAGE. WHILE ACCELERATING FROM A TRAFFIC STOP AT SPEEDS OF 25 MPH, THE VEHICLE SURGED FROWARD AS THE TRANSMISSION STRUGGLED TO CHANGE GEARS. THE DEALER ADVISED THEY WERE AWARE OF THE FAILURE HOWEVER, THE MANUFACTURE HAD NOT YET OFFERED A REMEDY TO CORRECT THE ISSUE. THE CONTACT STATED THE VEHICLE HAD BEEN SERVICED BY THE DEALER A TOTAL OF THREE TIMES. THE DEALER ... Read more
Incident date: Mar 19, 2010
MY 2008 GMC YUKON XL HAS TRANSMISSION PROBLEMS. TWO SEPARATE DEALERSHIPS HAVE REPLACED THE TRANSMISSION SEALS TWICE. THE CAR KICKS BACK UPON ACCELERATION QUITE FREQUENTLY, AT ALL SPEEDS. THREE WEEKS AGO, I WAS MERGING ONTO THE FREEWAY AT ABOUT 45 MPH AND THE CAR ACCELERATED ONLY WITHOUT KICKING INTO GEAR, CAUSING ANOTHER CAR TO ALMOST HIT ME. AFTER ABOUT 15 SECONDS THE GEAR FINALLY KICKED IN... Read more
Incident date: Jul 23, 2006
TL* THE CONTACT OWNS A 2000 NISSAN FRONTIER. THE CONTACT THAT AFTER PULLING INTO HIS DRIVEWAY AT SPEEDS OF 5 MPH THE CONTACT PUT THE VEHICLE INTO PARK AN EXITED THE VEHICLE WITH THE ENGINE STILL RUNNING. THE CONTACT RETURNED TO THE VEHICLE AND WHILE TRYING TO RE-ENTER, WAS KNOCKED OVER BY THE DRIVERS SIDE DOOR. THE VEHICLE THEN PROCEEDED TO ROLL OVER THE CONTACTS FOOT, UP HIS LEG AND CRUSHED THE R... Read more
Crash
1 injured
Incident date: Mar 23, 2010
MY 2001 TOYOTA RAV4, 98,000 MILES, HAS A PROBLEM. TRANSMISSION SHIFT AROUND 30MILES AND ENGAGING SHIFT 2ND TO 3RD, RPM GAUGE JUMPING UP 5,000~6,000 RPM ON EVERY DRIVING AND FINALLY CHECK ENGINE LIGHT CAME UP. DEALER SHIP SAID IT WAS OUT OF WARRANTY AND NEEDED REPROGRAM ECM. AFTER FIXED IT HAPPENED AGAIN THEY SAID IT NEEDS NEW ECM AND REPROGRAM. AND HAD SAME PROBLEM. NOW THEY SAY IT NEEDS TRANSMIS... Read more
CHRYSLER
PT CRUISER
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 14, 2010
Incident date: May 15, 2008
TL* THE CONTACT OWNS A 2006 CHRYSLER PT CRUISER. WHILE DRIVING AT SPEEDS OF 50 MPH OR MORE, THE VEHICLE WOULD STALL. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD UNINTENTIONALLY SWITCH GEARS FROM DRIVE TO REVERSE WITHOUT DRIVER INTENT. THE VEHICLE SWITCHED GEARS WITHOUT WARNING WHILE DRIVING IN REVERSE AND THE VEHICLE CRASHED INTO A MAILBOX. THERE WAS MODERATE REAR END DAMAGE TO THE VEHICLE. TH... Read more
Crash
Incident date: Jan 7, 2010
1999 LEXUS RX 300 VEHICLE 99,000 MILES IN VERY GOOD REPAIR SUDDENLY STALLS DUE TO TRANSMISSION FAILURE ON THE FREEWAY. NO PREVIOUS WARNING. I WAS VERY FORTUNATE TO "COAST" OFF THE HIGHWAY INTO A SAFE AREA TO STOP THE VEHICLE. IT WOULD NO LONGER MOVE, TRANSMISSION WAS REPORTED TO BE DEAD BY TWO MECHANICS. AFTER RESEARCHING THIS MODEL THERE ARE MANY REPORTS ABOUT TRANSMISSION FAILURES SOME CAUSING A... Read more
Incident date: Feb 9, 2009
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING AT SPEEDS OF 45 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE WOULD NOT ACCELERATE ACCORDINGLY. THE VEHICLE WAS DRAGGING AS IF IT WERE IN NEUTRAL GEAR. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO REPLACED THE TORQUE CONVERTER. ON A SEPARATE OCCASION, WHILE DEPRESSING THE BRAKE, APPROACHING A TRAFFIC LIGHT, THE VEHICLE D... Read more
VOLKSWAGEN
BEETLE
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 14, 2010
Incident date: Jan 8, 2010
MY 2003 WAS SERVICED AT THE DEALERSHIP AND CERTIFIED MECHANICS. I ONLY HAVE 75,000 MILES ON MY 2003 NEW BEETLE CONVERTIBLE AND THE TRANSMISSION HAS FAILED. I HAVE SINCE FOUND MANY OF THE SAME YEAR CAR WITH THE IDENTICAL COMPLAINT OF THE TRANSMISSION FAILING. *TR
Incident date: Jan 1, 1999
ROUGH SHIFTING, SLIPPING ,ROUGH IDLE, OVERHEATING TRANSMISSION. *TR
Incident date: Apr 13, 2010
AT 65,000 THE TRANSMISSION ON MY VOLVO XC90 BEGAN SLIPPING AND CAUSING STUTTERING AFTER DOING RESEARCH ONLINE FOUND THAT THERE IS AN ABUNDANCE OF PEOPLE WITH THE SAME PROBLEM. THIS DEFECT IS KNOWN TO VOLVO AND THEY STILL OVER CHARGE TO REPLACE THE TRANSMISSION. *TR
Incident date: Apr 13, 2010
TRANSMISSION IN 2006 FORD FUSION KEEPS SLIPPING WHEN ATTEMPTING TO SPEED UP OR GOING UP A STEEP HILL. *TR
Incident date: Sep 2, 2008
IN SEPTEMBER 2008, MY RAV4 SUDDENLY BEGAN HAVING SHIFTING PROBLEMS. I PULLED OUT OF A SHOPPING CENTER AND IN THE MIDDLE OF STREET THE CAR WOULD NOT ACCELERATE. IT WAS A VERY FRIGHTENING EXPERIENCE AS OTHER VEHICLES WARE APPROACHING AND AS I PRESSED ON THE GAS PEDDLE NOTHING HAPPENED. THE CAR JUST IDLED HIGH THEN IT JOLTED INTO GEAR. I TOOK IT TO AAMCO THE NEXT DAY. AFTER FURTHER INVESTIGATION... Read more
Incident date: Apr 14, 2010
WHILE IN TRAFFIC TODAY, MY 2002 FORD EXPLORER SUDDENLY LOST DRIVE POWER. FORTUNATELY, THE DRIVER BEHIND ME WAS NOT TAILGATING AND NOTICED MY VEHICLE SLOW DOWN RAPIDLY. I NOW FIND THIS TRANSMISSION FAILURE IS A VERY COMMON PROBLEM WITH FORD 2002 EXPLORER. IN FACT ON ONE WEB SITE ALONE, WWW.AUTOBEEF.COM I SEE OVER 861 COMPLAINTS ON THIS ISSUE ALONE ALL WITH 2002 EXPLORERS. TRANSMISSION FAILURES... Read more
VOLKSWAGEN
JETTA
(2010) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 14, 2010
Incident date: Mar 12, 2010
WHEN TAKING FOOT OFF BRAKE AND IMMEDIATELY STEPPING HARD ON THE ACCELERATOR THERE WAS A SEVERE HESITATION/LAG BEFORE THE CAR TOOK OFF CROSSING TRAFFIC. ONCE IT KICKED IN IT TOOK OFF BUT IS A SERIOUS SAFETY CONCERN. I NOW WAIT A SECOND OR MORE FOR THE BRAKE SWITCH TO COMMUNICATE TO THE DSG TRANSMISSION TO TELL THE CLUTCH TO ENGAGE. VW MUST FIX THIS AS I COULD HAVE BEEN DRIVEN IN A COLLISION. THIS W... Read more
Incident date: Aug 1, 2008
2002 EXPLORER SHIFTED FUNNY FROM THE DAY I PURCHASED IT NEW. I FIGURED NATURE OF THE BEAST AS A 4X4. LITTLE DID I KNOW, THESE TRANSMISSIONS WERE JUNK FROM THE BEGINNING, AND NOW THEY ARE ALL FALLING APART. MINE SELF DESTRUCTED AT 61,000 MILES. AFTER THE REPAIR, IT STILL SHIFTED AS CRAPPY AS IT DID THE DAY I PURCHASED IT. NOW ONLY 10,000 MILES LATER, IT IS SHOWING SIGNS THAT FAILURE IS NEAR AGAIN. ... Read more
Incident date: Mar 20, 2010
2005 MAXIMA SE....76,000 MILES...... I HAVE HAD JERKY TRANSMISSION PROBLEMS AROUND 0-20 MPH... I HAVE READ HUNDREDS OF THE SAME COMPLAINTS..... SOMEONE GET NISSAN TO DO A RECALL PLEASE... I'M SURE THEY CAN'T COME UP WITH THE MONEY TO REPAIR ALL OF MAXIMA'S TRANSMISSIONS FOR FREE, THAT IS PROBABLY THE ONLY THING HOLDING THEM UP...... WELL, BEING 23 YEARS OLD, WORKING 110 HOUR WEEKS DURING THE ... Read more
Incident date: Apr 7, 2010
UNABLE TO REMOVE KEY FROM IGNITION. SHIFT LEVER BUTTON WILL NOT FULLY EXTEND TO ALLOW THE SELECTOR TO GO INTO PROPER POSITION SO THAT THE KEY CAN BE MOVED. I HAVE PUSHED AND LET IT SNAP BACK OUT AND HAVE BEEN ABLE TO GET IT OUT ONCE OR TWICE BUT NOW STAYS IN MOST OF THE TIME. THIS HAS JUST STARTED ON THIS 2007 FUSION WITH IN LAST 7 DAYS. *TR
CHRYSLER
SEBRING CONVERTIBLE
(2004) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 13, 2010
Incident date: Feb 28, 2010
WE HAVE A 2004 CHRYSLER SEBRING CONVERTIBLE WHICH HAS A PROBLEM WITH LURCHING FORWARD AND UNABLE TO STOP (NO BRAKES). THIS HAS HAPPENED 3 TIMES AND WE FEEL IT IS A VERY DANGEROUS SITUATION. IT HAS NOW BEEN DIAGNOSED AS A TRANSMISSION PROBLEM. WE FEEL WE SHOULD NOT BE RESPONSIBLE FOR THIS DEFECT BUT CHRYSLER HAS REFUSED TO FIX THE PROBLEM. WHEN WE CONTACTED CHRYSLER, WE WERE TOLD WE HAD AN EXTEND... Read more
Crash
Incident date: Apr 5, 2010
I PURCHASED A 1999 MAZDA 626 AUTOMATIC 4 CYLINDER VEHICLE. AFTER DRIVING THE CAR FOR APPROXIMATELY 10 MINUTES THE VEHICLE STARTS TO JERK AND THE TACHOMETER GETS VERY ERRATIC AS IS THE SHIFTING. THE VEHICLE NOW USES EXCESSIVE GAS AND THE JERKING MOTION HAS CONTINUED. IT IS MY UNDERSTANDING (AFTER GOING ONLINE TO CHECK THIS PROBLEM) THAT MAZDA IS AWARE THERE IS A PROBLEM WITH THIS TRANSMISSION BUT W... Read more
Incident date: Apr 3, 2010
AROUND 40,000 MILES MY ACURA MDX 2005 BEGAN MAKING A LOW GROANING NOISE AT 25MPH AND 35 MPH TOOK IT TO THE DEALER AND FOUND IT WAS THE TORQUE CONVERTER. I ALSO SUSPECT THAT THE TRANSMISSION NEEDS TO BE REPLACED DUE TO THE MEDAL SHAVINGS IN THE FLUID. THIS IS THE 2ND ACURA MDX I HAVE OWNED. THE FIRST WAS A 2003 BUT THE DEALER ASSURED ME THAT THE PROBLEM WAS ADDRESSED IN THE 2005 VERSION. IM THIN... Read more
LAND ROVER
FREELANDER
(2002) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 13, 2010
Incident date: Oct 21, 2009
MY 2002 LANDROVER FREELANDER IS NOW DEAD. FOR THE SECOND TIME IN LESS THAN 8 YEARS THE CAR HAVE EXPERIENCE TRANSMISSION PROBLEMS. I HAD THE TRANSMISSION REPLACED AFTER ONLY 8 MONTHS OF OWING A BRAND NEW OUT OF FACTORY VEHICLE. NOW ABOUT 5 YEARS LATER THE IDENTICAL PROBLEM IS HAPPENING AGAIN AND THE MECHANIC CLAIMS I NEED ANOTHER NEW TRANSMISSION. THE CAR HAS LESS THAN %50,000 MILES. THE COMPA... Read more
Incident date: Oct 10, 2008
COMPLETE TRANSMISSION FAILURE AT 49,000 MILES CAR 3 YEARS OLD. *TR
Incident date: May 26, 2009
TL*THE CONTACT OWNS A 2006 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY STALLED AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP FOR A DIAGNOSTIC TEST BUT THE DEALER COULD FIND NO PROBLEMS. ANOTHER DEALER INFORMED THE CONTACT THAT THE POWER STEERING, TRANSMISSION AND ENGINE NEEDED TO BE REPAIRE... Read more
Incident date: May 14, 2009
AT AROUND 55,000 MILES, WARRANTY OVER AT 50,000, MY FRIEND (HE OWNS A FOREIGN AUTO REPAIR SHOP IN SEATTLE) NOTICED THAT MY TRANSMISSION WAS A LITTLE JUMPY. IT MIGHT HAVE BEEN DOING THIS EARLIER BUT I DID NOT NOTICE IT BECAUSE MY WIFE WAS DRIVING THE CAR AND THEY NEVER KNOW ANYTHING IS WRONG WITH THE CAR UNTIL IT FALLS PART. MY NEAREST AUTHORIZED DEALERSHIP WAS 45 MINUTES AWAY AND I NEED THE VEHICL... Read more
VOLKSWAGEN
BEETLE
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 13, 2010
Incident date: Apr 9, 2010
1. CAR IS 5 YEARS OLD / 40K MILES AND THE TRANSMISSION WAS FAILING - HAVING TROUBLE SHIFTING FROM FIRST TO SECOND GEAR. READ ONLINE THAT OTHER VW HAD SAME ISSUE - CLEARLY MANUFACTURING FAILURE. 2. TRANSMISSION FAILURE 3. VALVE BODY REPLACED. *TR
Incident date: Dec 23, 2009
A PROBLEM HAS DEVELOPED WITH MY 2010 MAZDA TRIBUTE PURCHASED NOV. 2010 SYMPTOM OF WHICH IS A SQUEAL EMANATING FROM THE BACK END UPON ACCELERATION FROM A FULL STOP. THE DRIVE SHAFT, TRANSFER CASE & TRANSMISSION HAVE BEEN REPLACED BUT THE PROBLEM PERSISTS. MAZDA IS UNABLE TO DIAGNOSE THE PROBLEM, UNABLE TO FIX IT AND UNABLE ASSURE THAT THE PROBLEM DOES NOT REPRESENT A SAFETY ISSUE. *TR
Incident date: Apr 11, 2010
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL WHEN THE VEHICLE STALLED; HOWEVER, THE ENGINE WAS STILL ON. THE VEHICLE WAS TAKEN TO A LOCAL SERVICE STATION WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND... Read more
Incident date: Apr 8, 2010
2002 ISUZU AXIOM DOES NOT SHIFT. HAVE REPORTED THIS NUMEROUS TIMES TO ISUZU SERVICE PROVIDER AS CAR STILL UNDER WARRANTY (NOT YET 120K). THEY KEEP ADJUSTING IT INSTEAD OF REPLACING IT. EVEN AFTER EACH DEALER ATTEMPT TO MAKE ADJUSTMENTS, THIS VEHICLE, UPON ACCELERATION FROM A STOP OR NEAR STOP, STRAINS WHEN GOING INTO SECOND GEAR, GOES NOWHERE, THEN CLUNKS LOUDLY & LUNGES DRAMATICALLY FORWARD AT... Read more
Incident date: Feb 24, 2010
AUTOMATIC TRANSMISSION FAILURE AT 92K MILES. WHILE DRIVING AT 35MPH HEARD A CLUNK NOISE AND THEN CHATTERING FROM THE ENGINE AREA. WAS ABLE TO GET SAFELY TO THE SIDE OF THE ROAD. VEHICLE LOST FORWARD AND REVERSE AND WAS TOWED TO THE REPAIR SHOP. NEW TRANSMISSION COST $3500. *TR
Incident date: Apr 10, 2010
TL*THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES BUT THE VEHICLE WAS NOT IN DRIVABLE CONDITION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE TRANSMISSION FLUID WAS ADDED TO ALLOW THE VEHICLE TO SHIFT PROPERLY. THE CONTACT NOTICED SIMILAR TRANSMISSION PROBLEMS A MONTH ... Read more
Crash
Incident date: Apr 11, 2010
2 TRANSMISSIONS HAVE BEEN REPLACED IN 10/2003 AND 3/2004 WHICH WERE COVERED UNDER WARRANTY. SAME PROBLEM KEEPS OCCURRING, TRANS SLIPS IN & OUT, LIKE ITS FLOATING, AND STEPPING ON THE GAS AND GOING NOWHERE. I FOUND THAT WHEN I PULL OVER, PUT THE CAR IN PARK, SHUT IT OFF, THEN RESTART AFTER ABOUT 10 SECONDS, THE CAR WILL DRIVE FINE ONCE YOU PASS 45 TO 50MPH. WHEN YOU SLOW DOWN AFTER THAT, IT ACTS UP... Read more
Incident date: Apr 6, 2010
I BOUGHT MY CAR IN 2007; IT IS A 2006 PONTIAC G6. HEARD A CLICKING NOISE WHEN TURNING THE CAR; THE DEALERSHIP SAID IT PASSED ALL POINT INSPECTION; WITHIN THE LAST 3 YEARS I HAVE HAD THE STEERING RANDOMLY "LOCKED" UP OR JUST DIDN'T WORK AT ALL. FINALLY WENT TO AMMACO TO GET A FULL DIAGNOSTIC AND WAS TOLD THAT MY RACK AND PINION STEERING IS COMPLETELY OUT WHICH CAUSED DEFICIENT WHEEL ALIGNMENTS, WH... Read more
Incident date: Apr 10, 2010
MY 2002 FORD EXPLORER XLT O/D OFF LIGHT STARTED BLINKING WHILE I WAS DRIVING A COUPLE OF DAYS AGO;THEN THE TRANSMISSION SEEMED TO STICK WHEN ACCELERATING. AFTER I DRIVE FOR A FEW MINUTES, THE TRUCK SEEMS TO JERK AGAIN BEFORE GETTING IN GEAR. I WILL TAKE TO AUTO SHOP AGAIN THIS WEEK. *TR
Incident date: Aug 7, 2007
TRANSMISSION LINE MOUNTED TOO CLOSE TO CATALYTIC CONVERTER RESULTING IN RUBBING ACTION THAT RESULTED IN A HOLE IN THE TRANSMISSION LINE SPRAYING FLUID ON HOT EXHAUST PARTS. HAD TO PAY TO HAVE HOSE REPLACED. DON'T KNOW IF THE EVENTUAL FAILURE OF THE TRANSMISSION AT 73K MILES WAS RELATED, BUT HAD TO PAY $2700 TO GET A NEW ONE INSTALLED. *TR
Incident date: Feb 10, 2010
2004 MERCURY MONTEREY HAD TORQUE CONVERTER/TRANSMISSION FAILURE DURING ACCELERATION ON THE HIGHWAY. THERE ARE REPORTS OF OVER 3,000 ON THE NHTSB WEBSITE AND ONLY 32,000 VEHICLES WERE PRODUCED, SO THIS IS OCCURRING IN OVER 10% OF THESE VEHICLES. I DON'T UNDERSTAND WHY THESE VEHICLES ARE STILL ON THE ROAD AND NOT BEING RECALLED BY YOUR AGENCY. *TR
Incident date: Apr 13, 2010
I OWN A 2000 BMW 323I. TODAY THE TRANSMISSION STOPPED GOING INTO REVERSE. THERE WAS NO PRIOR WARNING, NO PRIOR FAILURES, NO SLIPPING, ETC. I GOT TO WORK, ATTEMPTED TO BACK INTO A PARKING SPOT, AND THE ENGINE JUST REVVED - NO MOVEMENT. LOOKS LIKE A COMMON PROBLEM. THE REPAIR WILL REQUIRE A NEW TRANSMISSION AND THE DEALERSHIP QUOTED ME $7000. I'M GLAD I DIDN'T GET INTO A TRAFFIC SITUATION THAT REQUI... Read more
Incident date: Mar 20, 2010
I AM FILING A COMPLAIN ABOUT MY NISSAN MAXIMA 05. I HAVE BEEN ON DIFFERENT WEBSITES WERE I SEE A LOT OF PEOPLE THAT OWNS THE MAXIMA 04-05 MODELS HAVE THE SAME COMPLAIN. AND THE COMPLAINS ARE THE TIMING CHAIN AND THE TRANSMISSION. I THINK NISSAN SHOULD STAND BY THEIR WORK AND DO A RECALL FOR THEY CAN SEE WHAT IS THE PROBLEM AND FIX THE PROBLEM. SOME PEOPLE ARE STILL PAYING FOR THIS EXPENSIVE CAR AN... Read more
Incident date: Aug 11, 2009
WHEN I SHIFT FROM DRIVE OR NEUTRAL INTO REVERSE, THERE IS A LONG HESITATION BEFORE THE CAR THEN LEAPS BACKWARD HARD. DELAY THEN HARD REVERSE. WHEN I AM PARALLEL PARKING, I HAVE SOMETIMES HIT THE CAR BEHIND ME HARD BECAUSE OF THIS. THIS PROBLEM HAS BEEN EXTENTED SINCE I PURCHASED THE CAR NEW IN 2004. I HAVE BROUGHT THE CAR INTO THE DEALER AT LEAST TEN TIMES WHEN IT WAS NEW. THEY MADE MANY CH... Read more
Crash
Incident date: Nov 15, 2009
I HAVE ALSO PRESSED DOWN ON THE ACCELERATOR AND NOTHING HAS HAPPENED AND THEN ALL OF A SUDDEN IT SHIFTED!! ANOTHER COMPLAINT I HAVE IS THAT WHEN DRIVING IN TOWN AND THE CAR IS IN DRIVE AND THE FUEL SAVER MODE THEIR IS A SHUDDER IN THE TRANSMISSION BETWEEN 45 AND 52 KILOMETRES PER HOUR!! THIS DOES NOT HAPPEN IF IT IS NOT IN THE FUEL SAVER MODE OR WHEN YOU MANUALLY SHIFT IT INTO 4!! I HAVE TAKEN I... Read more
Incident date: May 15, 2009
VEHICLE STARTED RANDOM SHIFT SELECTIONS AFTER RAIN OCCURS. DISPLAY OFTEN SHOWED INCORRECT GEAR SELECTION AND INCORRECT GEAR POSITION ON AUTOMATIC TRANSMISSION. GEAR POSITION INDICATOR ON TRANSMISSION HAS DEGRADED SEALANT ALLOWING WATER INTO WIRING AND SWITCH CAUSING ELECTRICAL MALFUNCTION AND INCORRECT INDICATIONS FROM TRANSMISSION AND ENGINE SPEED CONTROL. HAS PROGRESSED NOW TO COMPLETE DEGRADATI... Read more
FORD
EXPLORER SPORT
(2000) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 12, 2010
Incident date: Apr 11, 2010
WHEN I BOUGHT THE CAR THREE YEARS AGO IT HAD JUST A REBUILT TRANSMISSION IN IT. LESS THAN A MONTH AFTER I PURCHASED IT I HAD TO HAVE A 2ND REBUILT TRANSMISSION PUT IN IT WHEN MY O/D LIGHT BEGAN FLASHING. JUST YESTERDAY I WAS DRIVING DOWN THE FREEWAY(I-5 IN SEATTLE, WA) WHEN MY TRANSMISSION FAILED AND I HAD TO COAST ACROSS 3 LANES OF FREEWAY TRAFFIC TO COME TO A STOP ON THE SHOULDER. THANKFULLY I W... Read more
Incident date: Feb 18, 2010
MY WIFE AND I HAVE HAD THIS 2002 ODYSSEY SINCE NEW AND HAVE SEEN ISSUES WITH THE TRANSMISSION EVER SINCE WE BOUGHT IT. THE DEALERSHIP STATED THE ISSUES (STRANGE DECELERATION ISSUES AND JOLTS AROUND 35-40 MPH) WERE NORMAL WITH THE ODYSSEY. WELL, THE TRANSMISSION FINALLY FAILED EVEN THOUGH WE HAD THE RECALL AND OTHER THINGS TAKEN CARE OF ASSOCIATED WITH THE TRANSMISSION. I CONTACTED HONDA LIKE OT... Read more
Incident date: Dec 15, 2009
TRANSMISSION FAILED WITH 63,000 MILES ON IT! *TR
VOLKSWAGEN
BEETLE
(2004) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 12, 2010
Incident date: Apr 10, 2010
PROBLEMS WITH TRANSMISSION/SHIFTING PROBLEMS. EVERYTIME THE CAR SHIFTS INTO A GEAR, ITS VERY ROUGH AND INFACT WILL JERK VERY HARD. THIS STARTED EVERY ONCE IN A WHILE AND BEGAN HAPPENING MORE REGULAR AS A MONTH OR SO WENT ON. NOW IT WILL STICK IN 3RD GEAR AND JUST STAY THERE. WE CAN STOP AT A REDLIGHT, AND IT WILL REMAIN IN 3RD GEAR, THEN DRIVE FROM THE REDLIGHT WITH THE CAR STARTING IN 3RD GEAR! T... Read more
Incident date: Jul 8, 2005
2001 HONDA ODYSSEY. CONSUMER STATES TRANSMISSION MALFUNCTIONS AND DISSATISFACTION WITH HONDA DEALER. CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS. *TGW THE CONSUMER STATED THE TRANSMISSION DIDN'T SWITCH GEARS SMOOTHLY AND IT MADE NOISES. FIVE MONTHS LATER, THERE WAS A WEIRD VIBRATION ABOVE 35 MPH. THE NOISES WERE STILL PERSISTENT, THE D4 LIGHT WAS FLASHING, THE CHECK ENGINE AND TSC LIGHTS WERE ... Read more
Incident date: Apr 11, 2010
TL*THE CONTACT OWNS A 1994 FORD TAURUS. THE VEHICLE WAS PARKED, AND THE CONTACT OBSERVED WHILE THE AIR CONDITIONER WAS ACTIVATED WATER LEAKED ONTO THE ENGINE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AT THE TIME OF THE COMPLAINT. IN ADDITION, THERE WAS A TRANMISSION DEFECT. THE FAILURE MILEAGE WAS 140,000.
Incident date: Apr 8, 2010
TL*THE CONTACT OWNS A 2010 GMC ACADIA. WHILE THE CONTACT DRIVING APPROXIMATELY 55 MPH IN FIRST GEAR, THE TRANSMISSION FAILED, AND THE RPMS BEGAN TO INCREASE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. WHENEVER A RIGHT TURN WAS ATTEMPTED, THE VEHICLE STALLED. THE VEHICLE WAS SAFELY DRIVEN TO A LOCATION TO BE PARKED AND UPON RESTART THE VEHICLE MOMENTARILY OPERATED AS NORMAL... Read more
Incident date: Apr 9, 2010
CAR WAS RUNNING FINE THEN REVERSE JUST STOPPED WORKING. CAR CAN GO FORWARD BUT NO LONGER HAS REVERSE. MY MECHANIC DIAGNOSED THE CAR AND I WAS TOLD IT HAS TRANSMISSION FAILURE. ALSO HE MADE ME AWARE THAT THERE ARE NUMEROUS OF COMPLAINTS AND LAWSUITS ON BMW DUE TO THIS SAME PROBLEM. BMW SHOULD HAVE A RECALL REGARDING THIS ISSUE. *TR
VOLKSWAGEN
BEETLE
(2004) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 12, 2010
Incident date: Jun 12, 2009
2004 VW BEETLE DOWNSHIFTS WITHOUT REASON. THIS HAS HAPPENED IN CITY TRAFFIC TWO TIMES. THE LAST TIME THE CAR WAS DRIVEN, BECAUSE IT IS NOT SAFE TO DRIVE, IT DOWNSHIFTED FROM 6TH GEAR TO 2ND GEAR WHILE BEING DRIVEN ON THE INTERSTATE. *TR