Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Apr 12, 2010
I HAD JUST LEFT MY DRIVEWAY. AS I WAS PULLING ONTO CALABASH DRIVE FROM A STOP SIGN AT MAPLEWOOD DRIVE MY VEHICLE LOST SPEED. ALTHOUGH THE VEHICLE WAS RUNNING I LOST CONNECTION WITH THE TRANSMISSION. SINCE I WAS ONLY TRAVELING APPROX. 25 MPH I WAS ABLE TO DRIFT INTO A DRIVEWAY. I TRIED ALL THE GEARS AND HAD NO RESPONSE FROM ANY. I SHUT THE VEHICLE OFF AND WAITED APPROX. 2 MINUTES AND RESTARTED IT. ... Read more
Incident date: Mar 30, 2010
2002 HONDA ODYSSEY TRANSMISSION. WHILE DRIVING ON THEY HIGHWAY AT APPROXIMATELY 65 MPH THE TRANSMISSION UNEXPECTEDLY BEGAN TO SLIP. MY ENGINE REVVED UP THAN THE RPMS SUDDENLY DROPPED. A COUPLE OF SECONDS LATER IT FELT AS THOUGH I HAD JAMMED ON THE BRAKES CAUSING MY VEHICLE TO SUDDENLY JOLT.THE TRANSMISSION HAD FAILED ALMOST CAUSING A SERIOUS ACCIDENT ON THE ROADWAY. FORTUNATELY NO ACCIDENT HAPPEN... Read more
Incident date: Apr 15, 2010
RECENTLY MY 2008 FORD ESCAPE STARTED HESITATING WHEN TAKING OFF. ALMOST CAUSED AN ACCIDENT SINCE I WAS PULLING OUT INTO TRAFFIC. TODAY AS I STOPPED AT A STOP LIGHT THE TRANSMISSION DID NOT SHIFT DOWN, IT LURCHED FORWARD AND DIED. IT APPEARS MANY 08 ESCAPE OWNERS ARE ALSO HAVING THIS PROBLEM. WHY HAS THIS NOT BEEN INVESTIGATED. SOMEONE MAY BE KILLED IF SOMETHING IS NOT DONE. *TR
Incident date: Apr 15, 2009
I HAVE 1995 DODGE STRATUS SHIFTING DOWN GOING DOWN THE ROAD!!!! AFTER REBUILD ON THE TRANNY NOT ONCE BUT TWICE CHANGE ALL THE SWITCHES I FIGURED IT OUT. *TR
Incident date: Mar 20, 2010
I HAD THE SAME ISSUE THAT WAS SUPPOSED TO BE FIXED BY TOYOTA IN 2007. IT CONCERNS TECHNICAL SERVICE BULLETIN (TC002-06). AFTER DRIVING THE CAR FOR THIRTY MINUTES, THE CAR WOULD THEN START TO SHIFT HARSHLY/DELAYED SHIFT CAUSING A LOSS OF ACCELERATION. I HAD THIS SERVICE DONE IN 2007 AND THEN LAST MONTH HAD TO HAVE THE ECM REPLACED BECAUSE OF THE SAME ISSUE. *TR
Incident date: Mar 29, 2010
ON MARCH 29 AT 9PM WHILE DRIVING AT 30 MPH AND PASSING A VEHICLE, MY TRANSMISSION STOPPED WORKING. IF FELT LIKE IT DROPPED OUT OF THE BOTTOM OF MY FORD EXPLORER 2004 WITH 63,445 MILES. O/D LIGHT STARTED BLINKING AND CHECK TRANSMISSION WAS ON THE DASH DISPLAY. I IMMEDIATELY BROUGHT IT TO THE NEAREST FORD DEALERSHIP, UNABLE TO DRIVE FASTER THAN 20 MPH OR SHIFT GEARS. REVERSE WAS COMPLETELY NOT WORKI... Read more
Incident date: Nov 23, 2009
OVER HEATING OF TRANSMISSION FLUID THAT CAUSES TRANSMISSION TO FAIL. *TR
Incident date: Aug 1, 2005
TL*THE CONTACT OWNS A 2001 ISUZU RODEO. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT ATTEMPTED TO ACCELERATE BUT THE VEHICLE DECELERATED TO ABOUT 5 MPH AND CONTINUED TO COAST AT THAT SPEED. ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL WERE ILLUMINATED. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND TURNED THE VEHICLE OFF. WHEN SHE ATTEMPTED TO RESTART THE VEHICLE, THE FAILURE OCCURRED AGAIN... Read more
Incident date: Apr 14, 2010
TL*THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE "PUSHED BACK" AND SLOWED DOWN WHEN SHE ATTEMPTED TO ACCELERATE. SHE ALSO NOTICED THAT THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. SHE DROVE ON TO THE EMERGENCY LANE AND HAD THE VEHICLE TOWED TO HER HOME. SHE CALLED THE MANUFACTURER AND WAS INFORMED OF A CURRENT LAWSUIT REGARDING THE VTI ... Read more
Incident date: Dec 10, 2009
TRANSMISSION STARTED JERKING AND SLIPPING IN SECOND GEAR THEN JUMPING TO THIRD GEAR, THEN TAKING OFF IN THIRD GEAR, FLUSH TRANNY AND REPROGRAM ECM, DIN"T 'HELP ALSO CHECK ENGINE LIGHT IS ON FOR CODE P0758, I WAS TOLD I NEED A NEW ECM AND A NEW TRANSMISSION. TOYOTA KNEW OF THIS ECM PROBLEM AND FAIL TO NOTIFIED ITS CUSTOMERS
VOLKSWAGEN
BEETLE
(2001) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 16, 2010
Incident date: Dec 19, 2009
I HAVE A 2001 VW BEETLE TRANSMISSION SLIPS IN 1ST AND 2ND GEAR AND TOOK TO A SHOP AND THEY SAID I NEED A NEW TRANSMISSION. *TR
Incident date: Jul 20, 2009
TRANSMISSION ON 2004 FORD FREESTAR FAILED DURING NORMAL DRIVING, NO WARNING WHATSOEVER. MILEAGE WAS JUST OVER 70000. TRANSMISSION HAD TO BE REPLACED AT A COST OF $2500. OIL AND FLUIDS HAD BEEN CHANGED REGULARLY. *TR
Incident date: Apr 16, 2010
AUTOMATIC TRANSMISSION SLIPPING IN LOWER GEARS. HONDA DEALER SAYS IT WILL COST OVER $4,000 TO REPLACE THE TRANSMISSION AND THEN CONTINUE TO ASSESS OTHER DAMAGE THAT MAY HAVE OCCURRED FROM THE TRANSMISSION GOING BAD. THE VAN ONLY HAS 80875 MILES ON IT. THE 7 YEAR/100,000 MI CERTIFIED USED CAR WARRANTY EXPIRED JULY, 2009. *TR
Incident date: Apr 5, 2010
TL*THE CONTACT OWNS A 2009 PONTIAC G3. THE CONTACT STATED THAT WHEN SHE ATTEMPTED TO MAKE A LEFT TURN AND DEPRESS THE ACCELERATOR PEDAL, THE VEHICLE DID NOT MOVE FORWARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 13,000.
VOLKSWAGEN
BEETLE
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 16, 2010
Incident date: Jan 1, 2010
NORMAL DRIVING WITH RECOMMENDED SERVICE INTERVALS. TRANSMISSION STARTS HARD DOWNSHIFTS. TRANSMISSION WILL ALSO WIND OUT AND SLIP OR WIND OUT AND NOT SHIFT INTO 5TH AND 6TH GEAR. *TR
NISSAN
PATHFINDER
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 16, 2010
Incident date: Apr 3, 2010
TL-*HE CONTACT OWNS A 2005 NISSAN PATHFINDER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP FOR A DIAGNOSTIC TEST WHERE THE CONTACT WAS INFORMED THAT THE RADIATOR COOLANT WAS LEAKING INTO THE TRANSMISSION; BOTH THE TRANSMISSION AND RADIATOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AT TH... Read more
TOYOTA
HIGHLANDER
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 15, 2010
Incident date: Mar 4, 2010
EVER SINCE WE PURCHASED OUR 2006 TOYOTA HIGHLANDER WE HAVE RANDOMLY EXPERIENCED ACCELERATION PROBLEMS. AFTER SLOWING DOWN, WE SLOWLY ACCELERATED AND WOULD EXPERIENCE A SUDDEN THRUST BUT COULD SLOW IT DOWN BY LESSENING THE PRESSURE ON THE GAS PEDAL OR BY BRAKING. THIS WOULD HAPPEN AT RANDOM 2 OR 3 TIMES PER YEAR. WE BOTH THOUGHT IT WAS OUR FAULT UNTIL WE READ ABOUT THE TOYOTA ACCELERATION PROB... Read more
Incident date: Apr 2, 2009
ON 4/2/2009 THE FRONT END OF MY 2002 ACURA MDX SEIZED WHILE DRIVING 35 MPH LOCKING UP THE FRONT END CAUSING THE VEHICLE TO SKID 5-7 FEET TO A HALT. IT TURNS OUT THE TRANSMISSION THAT WAS SUPPOSE TO BE FIXED PER THE RECALL UNDER CAMPAIGN NUMBER 04V176000 WAS THE ISSUE. IT WAS A GEAR FAILURE THAT RESULTED IN TRANSMISSION LOCKUP. AS THERE WERE NO VEHICLES BEHIND ME WHEN THIS HAPPENED AN ACCIDENT DID... Read more
Incident date: Mar 24, 2010
NO PRIOR WARNING, WORKING FINE THEN NOT WORKING AT ALL... WILL NOT GO INTO GEAR (ENGINE WILL REV, YOU CAN SHIFT TO REVERSE, OR DRIVE BUT NOTHING). TRANSMISSION FAILURE ON MY MERCURY MONTEREY 2004. I HAVE NOT CORRECTED THE PROBLEM AS OF YET DEALERSHIP SAYS NEW TRANSMISSION COST IS $3500. *TR
Incident date: Apr 15, 2010
HAVE A 2004 NISSAN MAXIMA THAT IS HAVING TRANSMISSION PROBLEMS. IT DOESN'T PROPERLY ENGAGE WHEN UPSHIFTING, USUALLY ALLOWING THE RPM'S TO REV UP AND THEN SLAMS INTO GEAR JERKING THE CAR FORWARD. I DON'T KNOW OF ANY EVENTS THAT HAVE CONTRIBUTED TO THIS FAILURE. THIS OCCURS EVERY TIME THE CAR IS WARMED UP. *TR
Incident date: Nov 1, 2009
TL* THE CONTACT OWNS A 2005 HONDA ODYSSEY. THE CONTACT STATED THAT WHEN HE ATTEMPTED TO ACCELERATE TO SPEEDS OF 20 TO 40 MPH, THE VEHICLE WOULD SHUTTER. WHILE DRIVING AT HIGHER SPEEDS, THE SHUTTERING WOULD STOP. THE DEALER STATED THAT THE TORQUE CONVERTER AND REAR ENGINE MOUNTS NEEDED TO BE REPLACED. THE MANUFACTURER WOULD NOT OFFER ANY ASSISTANCE SINCE THE FACTORY WARRANTY WAS NOT VALID. THE VEHI... Read more
Incident date: Jun 14, 2009
WHILE DRIVING MY 2002 TOYOTA RAV 4 WITH 97,000 MILES, I EXPERIENCED A SUDDEN PROBLEM WHEN SHIFTING INTO 2ND GEAR. THE CAR WOULD STICK AND THEN SUDDENLY ACCELERATE AS IF THE GEAR FINALLY CAUGHT. AFTER TAKING IT TO THE MECHANIC I FOUND OUT I NOT ONLY NEEDED TO REPLACE MY TRANSMISSION BUT ALSO THE ECM. THIS WAS A COSTLY REPAIR OF OVER $3300 FOR A CAR THAT SHOULD HAVE GONE WELL OVER THAT MILEAGE PRIOR... Read more
JEEP
COMMANDER 4X4
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 15, 2010
Incident date: Apr 15, 2010
2007 JEEP COMMANDER 4X4 LIMITED HEMI ENGINE STALLS OVER AND OVER AGAIN. DEALERSHIP TOOK 1 WEEK TO FIX, THEY REPLACED THE COMPUTER, GOT IT BACK AND IT CONTINUES TO HAVE THE SAME PROBLEM, DID NOT EVEN GO A DAY WITHOUT THE PROBLEM RESURFACING. THEY CURRENTLY HAVE THE VEHICLE AND ARE TRYING TO FIX FOR A SECOND TIME. *TR
Incident date: Nov 27, 2008
I HAVE A 2006 TOYOTA SIENNA LE MINIVAN. A MONTH AFTER THE PURCHASE I NOTICED THAT THE TRANSMISSION DID NOT SHIFT CORRECTLY. THE TRANSMISSION GETS STUCK OFTEN AND VERY OFTEN WILL RUN IN 2ND AND 3RD GEAR FOR EXTENDED TIMES. WHEN THE VAN MANAGES TO GET OUT OF 2ND OR 3RD IT CLUNKS INTO 4TH. I HAVE TAKEN THE VAN TO THE TOYOTA DEALERSHIP 5 TIMES TO GET IT LOOKED AT AND EVERYTIME THEY TELL ME THERE IS NO... Read more
CHEVROLET
EXPRESS 2500
(2004) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 15, 2010
Incident date: Apr 15, 2010
REPEATED CRACKED FLYWHEEL. ORIGINAL CRACKED JUST OVER 100K MILES. REPLACEMENT NOW CRACKED 40K MILES LATER. *TR
MITSUBISHI
ECLIPSE SPYDER
(2001) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 15, 2010
Incident date: Feb 21, 2010
ON 2/21/10 EARLY SUNDAY MORNING I WAS DRIVING ON THE FREEWAY AT APPROX. 55MI/HR WHEN MY MITSUBISHI ECLIPSE JUST STOPPED. IT WOULD NOT GO FORWARDS OR BACKWARDS. THERE WAS NO NOISE OR SOUND OF ANY KIND TO INDICATE SOMETHING WAS WRONG. I HAD TO COAST TO THE SIDE OF THE FREEWAY AND SAT THERE FOR 3 1/2 HRS FOR A TOW TRUCK. CAR WAS TAKEN TO SOUTH PARK MITSUBISHI IN BETHEL PARK. IT WAS DIAGNOSED AS A... Read more
Incident date: Mar 24, 2010
TL* THE CONTACT OWNS A 2002 HONDA ODYSSEY. THE CONTACT STATED THAT WHEN SHIFTING FROM FIRST TO SECOND GEARS, THE TRANSMISSION MALFUNCTIONED. WHILE DRVING 20 MPH, THE ENGINE WOULD IDLE EXTREMELY HIGHER THAN NORMAL AND THE VEHICLE WOULD NOT SHIFT INTO THIRD GEAR. THE DEALER STATED THAT THE FAILURE WAS DUE TO THE GEAR LOCK. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT WAS 56,000.
Incident date: Apr 14, 2010
HARD SHIFT/CLUNKING NOISE, LEFT WHEEL HOP THEN NO GEAR (NEUTRAL) USUAL SHIFTING FROM 2 - 3. NO PASSING IN THIS VEHICLE, WILL JUMP OUT OF GEAR WHEN SHIFTING FROM 2 - 3. *TR
Incident date: Mar 14, 2010
2001 RAV4 TRANSMISSION DID NOT WANT TO CHANGE GEARS. TOOK TO DEALER, DENIED PROBLEM. TOOK TO ANOTHER SHOP, CHANGED TO NEW ECM IN TRANSMISSION. PROBLEM FIXED. TOYOTA NEEDS TO OWN UP TO BAD PARTS. *TR
Incident date: Jan 15, 2009
NOISE COMING FROM CVT. STARTED AT 12K. HAD TRANSMISSION REPLACED. AT 23K SAME PROBLEM. HAD TRANSMISSION REPLACED. AT 35K SAME PROBLEM. HAVING TRANSMISSION REPLACED (4TH TRANSMISSION) REPROGRAMMING NO HELP. *TR
Incident date: Jan 1, 2009
WE BOUGHT A 2004 FORD FREESTAR WITH 68,000 MILES ON IT 3 YEARS AGO, 1 MONTH AFTER PURCHASING THE TRANSMISSION FAILED WITH NO WARNING GOING 75 DOWN THE INTERSTATE. HAD TRANSMISSION REPAIRED AFTER AN EXPENSIVE TOW AND RENTAL CARS GOT THE VEHICLE BACK. 1 1/2 YEARS LATER I AM HAVING THE SAME TROUBLE AGAIN. CAN'T AFFORD TO KEEP FIXING AN OBVIOUS DEFECT. *TR
Incident date: Jan 10, 2010
2002 FORD EXPLORER TRANSMISSION FAILURE AND UNCONTROLLABLE ACCELERATOR. THE TRANSMISSION HAD BEEN SHIFTING HARD FOR MONTHS BUT IT IS CONSIDERED BY FORD TO BE A "SEALED" UNIT AND IT IS NOT RECOMMENDED THAT THE CUSTOMER MAINTAIN THE FLUID LEVEL, SO THERE WAS NOTHING I COULD DO. IN JAN 2010 THE ACCELERATOR STUCK WHILE ENTERING THE FREEWAY AND WE WERE OUT OF CONTROL, I THOUGHT I WAS GOING TO DIE AND H... Read more
Crash
Incident date: Apr 9, 2010
2003 ACURA MDX. 105,000 MILES. IT WAS FULLY SERVICES AT SANTA MONICA ACURA UPTO 90,000 MILES. I WAS DRIVING MY IN SEATTLE, HIGHWAY I-5 NORTH BOUND. AT 60 MPH SPEED, TRANSMISSION JUST STOPPED TOTALLY. VEHICLE RAN FREELY. MY 2 KIDS, WIFE WERE WITH ME. IT WAS SCARY AS HELL. I SLOWLY CHANGED LANE IN BUSY FRIDAY TRAFFIC, WAS ABLE TO GO TO SHOULDER. CALLED POLICE, THEN AAA TO TOW THE CAR TO ACURA OF BE... Read more
Incident date: Apr 11, 2009
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) 2003 ACURA TL 3.2, [XXX] MILEAGE: 55,189 AFTER DRIVING FOR A FEW MINUTES, AUTO TRANSMISSION DOES NOT PULL, SIMILAR TO THE TRANSMISSION BEING PLACED IN "NEUTRAL". ACURA TAKEN TO LEITH ACURA, CARY, NC ON 4/14/10. DEALER SERVICE DEPT IDENTIFIED THE FOLLOWING COMPUTER CODES: P0740-TORQUE CONVERTER CLUTC... Read more
Incident date: Apr 4, 2010
1. VIBRATIONS COMING FROM REAR OF CAR AT 35 MPH. VIBRATION GET WORST WHEN ACCELERATING TO 40 MPH, SHIFTS HARD,RPM'S INCREASE THEN DECREASE(JUMPS ALL OVER THE PLACE). OCCURS ALL THE TIME. FAULTY LINES BETWEEN COOLANT SYSTEM AND TRANSMISSION. COOLANT MIXED WITH TRANNY FLUID. REPLACED, RADIATOR,FLUSHED ENGINE, FLUSHED TRANNY 2 TIMES. INSTALLED EXTERNAL TRANSMISSION COOLER AND BYPASSED RADIATOR, SO TH... Read more
Incident date: Aug 20, 2009
2000 FORD EXPLORER HAS O/D LIGHT BLINKING. ROUGH SHIFTING FROM 1ST TO 2ND. BARELY IS ABLE TO GET INTO PARK WHICH LEAVES THE VEHICLE ABLE TO ROLL AWAY. (AUTOMATIC TRANSMISSION). *TR
Incident date: Jul 20, 2005
AFTER PURCHASING A 05 NISSAN MURANO, A MONTH LATER THE AIRBAG LIGHT STARTED TO FLASH. TOOK IT TO THE DEALER AND THE AIRBAG MODULE WAS REPLACED AND SYSTEM WAS RESET. IN LATE 06 THE AIRBAG LIGHT START FLASHING AGAIN, THE DEALER RESET THE SYSTEM, WORKED FINE UNTIL OCT OF 08 AT THIS POINT MY EXTENDED WARRANTY HAS ENDED. THEY RESET THE SYSTEM AND PULLED THE CODE FROM THE UNIT. I WAS THEN TOLD THAT THE ... Read more
Incident date: Apr 14, 2010
MY 2005 VOLVO XC90 WITH ONLY 88000 MILES IS HAVING TRANSMISSION PROBLEMS JUST THIS MORNING A MESSAGE READS URGENT TRANSMISSION PROBLEM AND I RESEARCH AND NOTICE THAT MANY CUSTOMERS HAVE HAD THIS SAME PROBLEM WITH THE SAME VEHICLE MODEL AND YEAR YET VOLVO HAS NOT DONE A RECALL ON IT. *TR
Incident date: Feb 22, 2010
TL* THE CONTACT OWNS A 2000 BUICK CENTURY. WHILE DRIVING AT SPEEDS OF 15 MPH UPHILL, THE VEHICLE BEGAN EXHIBITING UNUSUAL NOISES AND SHIFTING GEARS EXCESSIVELY HARD. THE VEHICLE OVERHEATED AND WAS TAKEN TO A LOCAL REPAIR SHOP. THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN TO A SECOND REPAIR SHOP. THE INDEPENDENT MECHANIC UTILIZED A TRANSMISSION CLEANING SOLU... Read more
Incident date: Mar 8, 2010
ON MONDAY, MARCH 8, 2010, MY WIFE, TWO YEAR OLD DAUGHTER AND I SUFFERED A THIRD EPISODE OF THE FOLLOWING DANGEROUS MALFUNCTIONS: STEERING, TRANSMISSION AND DRIVETRAIN ISSUES THAT, WITHOUT NOTICE, RESULT IN AN UNBEARABLE SCREECHING AND GRINDING NOISE EMANATING FROM UNDERNEATH THE VEHICLE AT SPEEDS BETWEEN 15 AND 30 MPH, A PAUSE AND HESITATION IN ACCELERATION BETWEEN SPEEDS OF 15 AND 30 M.P.H. T... Read more
Incident date: Aug 1, 2008
2002 TOYOTA RAV4 WITH UNINTENDED ACCELERATION. *KB THE CONSUMER STATED HIS DAUGHTER WAS DRIVING THE VEHICLE, AND HAD DIFFICULTY STOPPING THE VEHICLE, BECAUSE THE ACCELERATOR BECAME STUCK. THE INCIDENT ONLY OCCURRED ONCE TO DATE. IN AUGUST 2008 THE VEHICLE WAS SERVICED FOR A HARSH SHIFTING WITHIN THE TRANSMISSION. A REBUILT TRANSMISSION WAS INSTALLED. THE CONSUMER CONTINUED TO EXPERIENCE PROB... Read more
Incident date: Apr 1, 2010
TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT APPLIED THE BRAKES AT SPEEDS OF 30 MPH. SHE THEN ATTEMPTED TO REGAIN SPEED BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO HER RESIDENCE AND THEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE TRANSMISSION HAD FAILED AND WOULD NEED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 51,000.
Incident date: Apr 5, 2010
MY 2005 NISSAN MAXIMA'S TRANSMISSION STARTED SLIPPING IN THE SEPTEMBER OF 2009, I HAD MAINTENANCE DONE ON THE ENTIRE CAR DONE INCLUDING THE TRANSMISSION WHICH STOPPED THE PROBLEM TEMPORARILY. BY JANUARY OF 2010 THE PROBLEM CAME BACK AND WORST. THE CAR WOULD STOP IN THE MIDDLE OF TRAFFIC AND IT TOOK ABOUT 5 SECONDS FOR THE CAR TO CHANGE SHIFT. IT WOULD ALSO JERK VERY VIOLENTLY WHEN CHANGING SHIFTS,... Read more
Crash
1 injured
Incident date: Jan 1, 1901
2006 FORD EXPLORER WITH A DEFECTIVE GEAR SHIFT. CONSUMER STATES THAT THE REPAIR WORK WAS MADE FOR THE RECALL. THEN WAS FURTHER ADVISED THAT THIS REPAIR WOULD NOT FIX DEFECT AND CONSUMER WOULD BE RESPONSIBLE FOR PAYING FOR THE REPAIR. *KB THE CONSUMER STATED THE VEHICLE WAS A PART OF A CUSTOMER SATISFACTION PROGRAM. THE PROGRAM WAS TO REPAIR THE TRANSMISSION GEAR SHIFT LEVER FROM GETTING STUCK IN... Read more
Incident date: Mar 31, 2010
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT IN ORDER TO SHIFT GEARS, SHE WOULD HAVE TO ALLOW THE VEHICLE TO IDLE FOR APPROXIMATELY EIGHT MINUTES. THE DEALER WAS UNABLE TO OFFER A REMEDY FOR THE FAILURE. THE CONTACT CONFIRMED SHE HAD EXPERIENCED THE FAILURE ON MULTIPLE OCCASIONS. THE FAILURE MILEAGE WAS 9 AND THE CURRENT WAS 900. UPDATED 05/18/2010. *LJ
Incident date: Apr 12, 2010
I OWN A 2004 SATURN VUE WITH A VARIABLE TRANSMISSION. IT HAS 83,000 MILES. I TOOK IT TO THE DEALERSHIP TO BE LOOKED AT BECAUSE OF HEARING ALL THE TRANSMISSION PROBLEMS THESE CARS HAVE HAD. SOMEHOW WHILE THEY WERE LOOKING AT IT THE TRANSMISSION WENT AND I COULDN'T DRIVE MY CAR OVER 20 MPH. I WAS STUCK THERE AT THE DEALERSHIP AND TOLD I HAD TO GET A NEW TRANSMISSION. SATURN WILL ONLY PAY FOR HA... Read more
Incident date: Apr 1, 2010
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED UPON STARTING THE VEHICLE WOULD NOT SHIFT GEARS. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS AWAITING A DIAGNOSTIC OF THE FAILURE. NEITHER THE DEALER NOR MANUFACTURER WAS CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 76,185.
Incident date: Apr 14, 2010
2004 FORD FOCUS. CONSUMER STATES TRANSMISSION GAVE OUT WITH A MILEAGE UNDER 20,000. CONSUMER REQUESTS REIMBURSEMENT. *TGW IN JULY 2009, THE VEHICLE NEEDED A NEW BATTERY. ABOUT A WEEK AFTER THE NEW BATTERY WAS INSTALLED, PERIODICALLY THE CLUSTER LIGHTS WOULD MAKE A SOUND AND THE LIGHTS WOULD BLINK ON AND OFF. IT WOULD HAPPEN TWICE IN A MATTER OF SECONDS, BUT DID NOT HAPPEN EVERYDAY. THE CONSUME... Read more
Incident date: Apr 1, 2010
TL* THE CONTACT OWNS A 2001 LEXUS RX300. THE CONTACT STATED AS SHE ACCELERATED FROM A TRAFFIC STOP AT SPEEDS OF 40 MPH, THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE SHE WAS ADVISED THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 95577. THE CURRENT MILEAGE WAS 95780.
Incident date: Apr 14, 2010
2000 BMW 323 CI CONVERTIBLE. REVERSE STOP TO WORK SUDDENLY, I PARKED MY CAR OVER THE DRIVEWAY YESTERDAY THEM NEXT DAY AFTERNOON I WENT TO THE STORE TO BUY SOME GROCERIES, I MADE A BAD TURN AND I WAS TRYING TO GET ON THE ROAD, MY REVERSE DID NOT WORK. I NEVER FEEL A SYMPTOM ABOUT THIS PROBLEM ON THE CAR O GRADUAL FAILURE JUST STOP TO WORK, MAGIC. *TR