Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Feb 1, 2008
2004 NISSAN MURANO WOULD PERIODICALLY NOT SHIFT FROM NEUTRAL INTO REVERSE OR PARK. THIS PROBLEM BEGAN TO APPEAR ABOUT 2 YEARS AGO. SOMETIMES THE PROBLEM LASTED FOR A DAY OR TWO SOMETIMES FOR A WEEK OR MORE. IT ONLY HAPPENED IN THE WINTER. THE FIRST 2 TIMES I BROUGHT IT TO THE DEALER THEY COULD NOT FIND ANY PROBLEM. THERE IS A WORK AROUND (BYPASS) FOR THE REVERSE LOCKOUT PROBLEM IN THE OWNER'S MANU... Read more
Incident date: Apr 17, 2010
TL*THE CONTACT OWNS A 2003 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE BEGAN TO HESITATE AND THE TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP TO HAVE THE TRANSMISSION REPLACED. WHILE RETURNING TO PICK UP THE VEHICLE FROM THE DEALERSHIP, THE DEALER STATED THAT THE COMPUTER THAT CONTROLLED THE TRANSMISSION ALSO NEEDED TO BE REPLACED; THE COMPUTE... Read more
Incident date: Jun 1, 2008
TRANSMISSION ACTING UP ON MY 04 NISSAN MAXIMA. I SEE I'M NOT THE ONLY ONE HAVING THESE ISSUES BUT HUNDREDS OF OTHER PEOPLE AS WELL AND NOTHING IS DONE ABOUT IT. I'M HAVING HARD SHIFTS AND MIS-SHIFTS. I HONESTLY THINK THAT A CLASS ACTION LAWSUIT SHOULD BE MADE AGAINST NISSAN FOR NOT DOING SOMETHING ABOUT THIS. *TR
VOLKSWAGEN
BEETLE
(2003) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 27, 2010
Incident date: Apr 26, 2010
TRANSMISSION PROBLEM IN 2003 VW BEETLE. WHILE BRAKING CAR JERKS AND JUMPS. CAR HAS 56K MILES AND HAS BEEN CONSISTENTLY SERVICED BY VW. VW STATES CAR NEEDS NEW VALVE BODY AND TIPTRONIX SWITCH TOTALING $2500+ . *TR
Incident date: Jun 25, 2009
WE HAVE A 2000 HONDA ODYSSEY. HONDA REPLACED THE TRANSMISSION UNDER RECALL AT ABOUT 68,0000 MILES, AND IT WAS REPLACED BEFORE WE NOTICED ANY PROBLEMS WITH IT. WE WERE OUTSIDE THE 3 YEAR WARRANTY THEY HAD GIVEN US ON THE REPLACEMENT WHEN WE STARTING NOTICING THE TRANSMISSION SLIP. THEY REFUSED TO REPLACE IT UNDER WARRANTY WHEN WE TOOK IT IN, TELLING US REPAIR COST WOULD BE $4500. AT ABOUT 130,... Read more
Incident date: Jan 12, 2009
TL* THE CONTACT OWNS A 2002 HONDA ODYSSEY. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 20 TO 40 MPH, THE TRANSMISSION WOULD NOT ENGAGE IN LOWER GEARS. THE CONTACT WOULD HAVE TO SHUT OFF THE ENGINE AND WHEN RESTARTING, THE TRANSMISSION WOULD FUNCTION NORMALLY FOR A WHILE. THE DEALER ADVISED HAVING THE TRANSMISSION REPLACED AT THE OWNERS EXPENSE. THERE WERE NO RECALLS AND THE VEHICLE WAS OUTSIDE O... Read more
Incident date: Mar 15, 2010
TRANSMISSION SHUTTERS IN ALL GEARS WHILE ON THE THROTTLE. USUALLY SPEEDS BETWEEN 20-50 MPH...VEHICLE HAS BEEN TO HONDA. THEY ARE AWARE OF THE ISSUE BUT HAS NO FIX FOR THE PROBLEM. *TR
Incident date: Feb 3, 2010
TL* THE CONTACT OWNS A 2007 TOYOTA CAMRY. THE CONTACT STATED THAT WHEN ACCELERATING AND ATTEMPTING TO SHIFT INTO GEAR, THE TRANSMISSION HESITATED. THE FAILURE OCCURRED WHILE DRIVING APPROXIMATELY 25 MPH. THE DEALER ADVISED THE CONTACT TO HAVE THE TRANSMISSION REPLACED AND OFFERED A 10% DISCOUNT. THE CONTACT DECLINED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED. THE CONTACT S... Read more
Incident date: Mar 25, 2010
2003 HONDA ODYSSEY TORQUE CONVERTER CAME APART. *TR
FORD
FIVE HUNDRED
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 27, 2010
Incident date: Apr 24, 2010
TRANSMISSION BUCKED WHEN TRYING TO PASS AT HIGHWAY SPEEDS. VEHICLE HAS 73,000 MILES AND NOW TRANSMISSION HAS TO BE REPLACED. ENTIRE TRANSMISSION REPLACED DUE TO SEAL FAILURE INSIDE TRANSMISSION. *TR
VOLKSWAGEN
JETTA
(2002) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 27, 2010
Incident date: Apr 22, 2010
I HAVE ALWAYS FOLLOWED THE RECOMMENDED SERVICE SCHEDULE FOR MY CAR. THE OWNER MANUAL DOESN'T MENTION REPLACING THE TRANSMISSION FLUID FOR THE LIFE OF THE CAR. THE CAR HAS 69500 MILES. THREE DAYS AGO WHILE DRIVING UPHILL I ACCELERATED BUT THE CAR DID NOT PICK UP SPEED WHILE THE RPM WENT CONSIDERABLY HIGHER (6000 RPM). I WENT TO SEE MY MECHANIC (A CERTIFIED VW MECHANIC) WHO SAID THAT THE TRANSMISSIO... Read more
VOLKSWAGEN
GTI
(2008) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 27, 2010
Incident date: Apr 27, 2010
HARD JERKING BASED IN AUTO TRANSMISSION OCCURRING WHEN IN DRIVE AT A STOP WITH NO PRESSURE APPLIED TO EITHER THE BRAKE OR THE GAS. THIS OCCURS CONSISTENTLY AND DAILY UNDER NORMAL, IN-TOWN DRIVING CONDITIONS. *TR
Incident date: Apr 6, 2010
I PURCHASED MY TOYOTA RAV 4 2003 ON OCTOBER 2007 WITH ABOUT 58,000 MILES. ABOUT 3 WEEKS AGO MY CAR STARTED JERKING WHILE CHANGING GEARS. I HAD MY CAR PARKED AND WHEN I WANTED TO MOVE IT WAS MAKING A WEIRD NOISE AND MAKING A JUMP. AT RED LIGHTS OR STOP SIGNS CAR WOULD NOT MOVE IF I PRESS THE GAS. NOISE BEGAN TO BE LOUDER AND WHEN DRIVING IN HIGHWAY IT WAS NOT CHANGING GEARS. CAR WOULD NOT MOVE AT ... Read more
Incident date: Mar 15, 2010
MY TRANSMISSION ON MY 2000 FORD EXPLORER XLT OVER DRIVE O/D LIGHT STARTED TO FLASH ON AND OFF. I ONLY HAVE 169,000 MILES ON THE TRUCK. WHEN I WAS DRIVING IT STARTED TO JERK AND SLIP OUT OF GEAR. NOW IT ONLY LET ME DRIVE ONLY IN ONE GEAR. I'VE CALLED THE FORD DEALERSHIPS AND SAYS THERE IS NOTHING WE CAN DO. IT SHOULD BE A RECALL ON THIS PROBLEM BECAUSE SO MANY FORD EXPLORER OWNERS UP TO THE 2002 MO... Read more
Incident date: Apr 25, 2010
WHILE DRIVING DOWN THE ROAD THE OD LIGHT STARTED FLASHING AND THE TRANSMISSION STARTED TO GRIND , SLIP, THEN JUST STOPPED WORKING WITHOUT ANY WARNING. *TR
Incident date: Apr 18, 2010
2002 TOYOTA RAV4 JERKING AND LUNGING INTO GEAR FROM A STOP. CAR DROPS INTO NEUTRAL CAUSING A SUDDEN SLOW DOWN AND DANGEROUS CONDITION FOR CARS BEHIND ME WHO HAVE TO STOP SUDDENLY FOR ME. 70,000 MILES, TOOK INTO DEALERSHIP THIS A.M. AND WAS TOLD THEY WOULD TRY RE-PROGRAMMING THE COMPUTER AND THEN IF THAT DID NOT WORK THEY WOULD REPLACE THE COMPUTER FOR $1,100 AND IF THAT DID NOT WORK THEY WOULD REP... Read more
Incident date: Apr 24, 2010
TRANSMISSION FAILURE 2005 FREESTAR - 49000 MILES. *TR
Incident date: Apr 17, 2010
MY SON WAS INVOLVED IN AN ACCIDENT RIDING UPON A VESPA. AT THE TIME HE REPORTED THAT IT 'TOOK OFF ON IT'S OWN AND HE COULD NOT STOP IT'. FRANKLY WE THOUGHT THAT HE WAS TRYING TO EXPLAIN BAD DRIVING OR SOMETHING OF THE SORT. WHEN WE WENT TO EXAMINE THE SCOOTER TO ESTIMATE REPAIRS WE HAD THE SAME THING HAPPEN WITH THE SCOOTER AND THE CENTER STAND. WE CURRENTLY HAVE THE SCOOTER IN OUR POSSESSION ... Read more
Crash
1 injured
Incident date: Jun 1, 2009
I AM HAVING PROBLEMS WITH THE TRANSMISSION IN MY CAR. WHEN I DRIVE AND PUT THE CAR IN DRIVE IT JERKS REALLY HARD. WHEN I AM ACCELERATING IT DRAGS LIKE IT DOESN'T WANT TO GO AND THEN JERKS AND STARTS BACK UP TO SPEED. NISSAN SAID IT IS A TRANSMISSION PROBLEM. MY CAR WAS ONLY 4 YEARS OLD WHEN I FIRST NOTICED THE PROBLEM AND NISSAN WOULD NOT FIX IT. I SEE TONS OF COMPLAINTS ABOUT THIS VERY ISSUE... Read more
Incident date: Apr 26, 2010
O/D LIGHT CONTINUES TO BLINK. THE BLINKING AS OCCURRED BEFORE AND NO ONE KNOWS HOW TO CORRECT THE PROBLEM. I ALREADY SPEND A COUPLE THOUSANDS DOLLARS TO FIXED THE TRANSMISSION B/C TRANSMISSION WAS SLIPPING. *TR
Incident date: Apr 19, 2010
TRANSMISSION STICKS IN GEAR, THEN ABRUPTLY CHANGES. LATEST INCIDENT OCCURRED WHILE ATTEMPTING TO ACCELERATE FROM STOP AND GO TRAFFIC ON THE FREEWAY, CAR STRUGGLED TO REACH 40 MPH WHILE OTHER VEHICLES REACHED SPEEDS OF APPROXIMATELY 55-65 MPH. *TR
Fire
Incident date: Dec 28, 2009
TL*-THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS ABOVE 50 MPH THE VEHICLE WOULD SUDDENLY DOWNSHIFT AND LOCK INTO FIRST GEAR. THE VEHICLE WOULD REMAIN IN FIRST GEAR UNTIL IT WAS SHUT OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 1,800. THE CURRENT ... Read more
Incident date: Apr 26, 2010
CAR IS KEPT IN GARAGE. ALL RECOMMENDED SERVICES ARE UP TO DATE. DROVE IT FINE YESTERDAY. TODAY, VEHICLE STARTED FINE, GEAR SHIFT WORKS FINE BUT AUTOMATIC TRANSMISSION NOT ENGAGING. TRANSMISSION SEEMS LOCKED IN NEUTRAL. WHEN A GEAR IS SELECTED, THE CAR JUST REVS WITHOUT GOING ANYWHERE. SAME IN ALL GEARS. *TR
JEEP
GRAND CHEROKEE
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 26, 2010
Incident date: Jul 18, 2008
I HAVE A 2005 JEEP GRAND CHEROKEE LAREDO, 3.7L ENGINE, AUTOMATIC TRANSMISSION. WHEN DRIVING, THE VEHICLE WILL JUST SHUT OFF AS IF THE KEY WAS TURNED OFF, LOSING ALL POWER. THE VEHICLE WILL START AFTERWARDS AND THE CHECK ENGINE LIGHT WILL STAY ON FOR A FEW HOURS THIS HAS BEEN GOING ON FOR A COUPLE YEARS. THIS PROBLEM IS SIMILAR TO THE RECALL ON THE 2008 GRAND CHEROKEE STALLING AND I THINK THIS PROB... Read more
Incident date: Apr 3, 2010
TL*THE CONTACT OWNS A 2003 HONDA PILOT. WHILE DRIVING AT APPROXIMATELY 75 MPH, THE CONTACT HEARD A LOUD BANG FROM THE ENGINE COMPARTMENT AND WHEN HE ATTEMPTED TO SHIFT INTO NEUTRAL, THE VEHICLE MOVED IN REVERSE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED OFF THE IGNITION. WHEN HE RESTARTED IT, THE VEHICLE FUNCTIONED NORMALLY BUT A FEW MINUTES LATER, THE PROBLEM OCCURRED AGA... Read more
Incident date: Nov 20, 2009
I BOUGHT A 2004 FORD FREESTAR WITH 16000 MILES INDICATED ON THE ODOMETER IN 2005. THE TRANSMISSION FAILED AT APPROXIMATELY 100,000 MILES. I PAID TO HAVE A USED TRANSMISSION INSTALLED AT A COST OF $2100 IN 2009. THE USED TRANSMISSION ALSO FAILED AFTER A PERIOD OF APPROXIMATELY 4 MONTHS AND I AM LEFT WITH A USELESS PILE OF PARTS. I HAVE RESEARCHED THIS SITUATION THROUGH THE INTERNET AND HAVE FOU... Read more
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 26, 2010
Incident date: Mar 28, 2010
VEHICLE SHUTTERS AND SHAKES IN OVERDRIVE AT @ 40/45 MPH AND DOES NOT PROPERLY ENGAGE GEARS DURING OPERATION OF VEHICLE. THE TRANSMISSION FAILS DURING NORMAL NAVIGATION THROUGH TRAFFIC. CONFIRMED FACTORY DEFECTIVE RADIATOR LEAKED COOLANT INTO TRANSMISSION CAUSING RUINED TRANSMISSION. *TR
FORD
EXPEDITION
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 26, 2010
Incident date: Apr 20, 2010
SHUTTER/GRINDING NOISE COMING FROM REAR AXLE. *TR
Incident date: Apr 10, 2010
SUDDEN TRANSMISSION FAILURE DUE TO TORQUE CONVERTER. DRIVING HOME FROM OUT OF STATE VACATION. TRAVELING 60 MPH IN PASSING LANE WHEN VEHICLE BEGAN TO RAPIDLY DECELERATE. COASTED ACROSS INSIDE LANE THROUGH TRAFFIC TO SHOULDER OF HIGHWAY. TRANSMISSION FLUID LEVEL WAS GOOD. TOWED TO TRANSMISSION SHOP AND FAMILY AND I WAITED SEVERAL DAYS FOR TRANSMISSION TO BE REPAIRED AND REBUILT AT COST EXCEEDING... Read more
Incident date: Jan 16, 2010
FAILURE OF TRANSMISSION IN 2009 CTS CADILLAC WHILE DRIVING ON INTERSTATE HIGHWAY - PART REPLACED WITH NEW PART BY COMPANY. *TR
FORD
EXPLORER SPORT TRAC
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 24, 2010
Incident date: Apr 16, 2010
2007 FORD EXPLORER SPORT TRAC (2WD) AT COMPLETE STOP. REAR ENDED BY A FORD FOCUS AT ABOUT 40MPH. IMPACT CAUSED THE SPORT TRAC SEATS TO RECLINE FROM AN UPRIGHT POSITION TO 45 DEGREES BACKWARDS/RECLINING), WENT INTO "PARK" AND ENGINE "SHUT OFF" AUTOMATICALLY! *TR
Crash
2 injured
Incident date: Mar 2, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) NISSAN MAXIMA TRANSMISSIONS ARE FAILING A AN INCREDIBLE RATE. I HAVE A 2006 NISSAN MAXIMA 75K MILES WHO'S TRANSMISSION HAS STARTED SLIPPING WHILE DRIVING. I WILL ACCELERATE AND ALL OF A SUDDEN I LOOSE THE TRANSMISSION THE ENGINE REVS UP SINCE I'M STILL PUSHING ON THE GAS PEDAL. I AM NOW NOT ACCELERATING B... Read more
Incident date: Mar 18, 2010
2004 NISSAN MAXIMA TRANSMISSION HARD TRANSMISSION JERKS ALMOST CAUSING MAJOR ACCIDENT NISSAN NEEDS TO INVESTIGATE THOUSANDS OF CARS WITH THE SAME PROBLEM. *TR
Incident date: Feb 22, 2008
NISSAN MAXIMA 2004 -2006 DEFINITELY A SAFETY PROBLEM WITH THE TRANMISSIONS THAT NISSAN HAS TRIED TO COVER UP FOR THE LAST 5 YEARS PLEASE INVESTIGATE OR GOOGLE PROBLEMS WITH THIS MODEL YOU WILL COME ACROSS THOUSANDS OF BUYERS WHO HAVE HAD MULTIPLE TRANSMISSION PROBLEMS WITH 50,000 MILES OR MORE THAT NISSAN WILL NOT COVER OR CLAIM ITS SOMETHING ISOLATED WRONG ,AND JUST HOW TOYOTA TRIED TO COVER THE... Read more
Incident date: Apr 24, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) HONDA ODYSSEY LATE 2003 MODEL - FLASHING D LIGHT AND UNABLE TO SHIFT TRANSMISSION INTO D3. THE MILEAGE ON THIS VEHICLE IS LESS THAN 90K AND HAS BEEN VERY WELL MAINTAINED. THIS IS NOT ACCEPTABLE - VEHICLE VIN [XXX] - HONDA WEB SITE IS STATING THAT THIS IS NOT COVERED BY THE TRANSMISSION RECALL. *TR
Incident date: Apr 21, 2010
GOING UP A HILL (56 MPH ZONE) ON A CLEAR SUNNY DAY, LIGHT TRAFFIC. ON THE WAY DOWN OUR 2004 MERCURY MONTEREY VAN WAS PLACED INTO CRUISE CONTROL. AFTER A MINUTE RPM SHOT UP AND LOST MOMENTUM, COASTED TO RIGHT SHOULDER, ALL OF THE TRANSMISSION FLUID SPILLED OVER THE ROAD AND INTO OTHER VEHICLES. FIRST OCCURRENCE, NO WARNING, NO ACCIDENT DUE TO LIGHT TRAFFIC. STRANDED ABOUT 40 MILES AWAY FROM H... Read more
Incident date: Mar 24, 2010
MY CAR HAD A CHECK ENGINE LIGHT ON, THEN IT STARTED JERKING AND WAS VERY HARD TO MOVE AFTER STOPS AND IN LOW SPEEDS. HAD IT DIAGNOSED AND WAS TOLD TO CHANGE TWO OXYGEN SENSORS. TWO OXYGEN SENSORS WERE CHANGED BUT THE JERKING DID NOT STOP. I PAID $853.00 FOR THIS SERVICE. THE CHECK ENGINE LIGHT CAME BACK ON AFTER DRIVING THE CAR FOR ONLY ABOUT 5 MILES. TOOK THE CAR BACK TO THE SHOP AND WAS TOLD THA... Read more
Incident date: Apr 24, 2010
MY FORD FREESTAR 2004 SUDDENLY STOPPED AS I WAS DRIVING. THE CAR WAS REVVING BUT CAR SEEMED TO BE IN NEUTRAL. LUCKILY I WAS DRIVING SLOW ON A QUIET SUBURBAN STREET WHEN IT OCCURRED AND I WAS ABLE TO PULL INTO A SIDE STREET. OBVIOUSLY, I WAS VERY SHAKEN UP. I CALLED THE FORD SERVICE CENTER, BUT INSTEAD OF ACKNOWLEDGING THAT THIS IS AN INCIDENT THAT THEY HAVE BEEN AWARE OF, THEY TOLD ME THAT I S... Read more
CHEVROLET
TRAILBLAZER
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 23, 2010
Incident date: Apr 21, 2010
2007 CHEVROLET TRAILBLAZER. *TR
Incident date: Apr 21, 2010
I BOUGHT A 2003 FORD WINDSTAR NEW . I AM THE ONLY DRIVER 66 YEARS OLD. I BACKED OUT OF MY DRIVEWAY IN JAN. 2010 AND COULD NOT GO INTO REVERSE OR FORWARD. TOWED TO DEALER, HAD TO REPLACE TRANSMISSION,000 KM., FACTORY REBUILT $ 3500. NOW APRIL 2010 PUT 5000 KM.ON TOOK IN FOR OIL CHANGE AND TO CHECK ON TRANNY, IT WAS NOT SHIFTING PROPERLY{STUTTERING}. MECHANIC SAID HE HAD TO REPLACE TORQUE CONV... Read more
Incident date: Jul 28, 2004
LETTER FROM CONGRESSMAN SMITH'S OFFICE ON BEHALF OF CONSTITUENT REGARDING ONGOING ISSUES WITH HIS 2004 F250 VEHICLE *TGW THE CONSUMER STATED THE VEHICLE WAS RUNNING ROUGH, THERE WAS A SEVERE RATTLE IN THE DOORS, BLACK SMOKE EMITTED FROM THE VEHICLE, THE FRONT END WAS LOOSE, THE BATTERY WAS REPLACED TWICE, THERE WAS A PROBLEM WITH THE STEERING, TRANSMISSION AND ELECTRICAL SYSTEM, THE ENGINE LIGHT ... Read more
Incident date: Apr 22, 2010
I WAS DRIVING DOWN THE ROAD AND WITH NO WARNING AT ALL, MY 2003 FORD TAURUS STARTS TO REV AS IF IT WAS IN NEUTRAL. I PULL OFF TO THE SIDE OF THE ROAD, I TRY PUTTING IT GEAR WITH NEGATIVE RESULTS. NOT EVEN A LITTLE JERK. GET IT TOWED TO A SHOP, THEY TELL ME I NEED A NEW TRANSMISSION. TRANNY JUST STOPPED WITH NO WARNING. I TRIED GOOGLING THE DEFECT AND I FOUND A WEB SITE CALLED WWW.TOPIX.COM AN... Read more
Incident date: May 8, 2009
I OWN A 2005 NISSAN MAXIMA, I HAD TO HAVE A NEW TRANSMISSION PUT IN MY CAR. WHEN I FIRST TOOK THE CAR IN TO THE NISSAN DEALERSHIP HERE IN MEMPHIS, TN, I WAS TOLD BY THE SERVICE AGENT AFTER TEST DRIVING THE VEHICLE THAT I WAS NOT HAVING A TRANSMISSION PROBLEM BUT THAT I NEEDED MOTOR MOUNTS AMONG OTHER REPAIRS WHICH TURNED OUT TO BE QUITE EXPENSIVE...ABOUT 3 DAYS AFTER HAVING THESE REPAIRS DONE, I ... Read more
Incident date: Apr 20, 2010
CHEVY MALIBU 2010 - BRAND NEW WITH 16MI ON ODOMETER. *TR
Incident date: Apr 18, 2010
TL* THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE SPEEDS OF 60 MPH, THE VEHICLE SHIFTED FROM DRIVE TO NEUTRAL WITHOUT DRIVER INTENT, CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC AND TESTING. THE DEALER ADVISED THE TRANSMISSION WOULD NEED TO BE REPLACED. THE DEALER WOULD NOT OFFER ANY ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIR... Read more
Incident date: Apr 17, 2010
2010 HYUNDAI SANTA FE V6 AWD LIMITED I PUT THE KEY IN THE IGNITION TO START IT, AND THE VEHICLE LUNGED FORWARD APPROXIMATELY 6 INCHES. THE VEHICLE WAS IN PARK WHEN I STARTED IT. LUCKILY MY FOOT WAS NEAR THE BRAKE, SO I INSTINCTIVELY SLAMMED ON THE BRAKE. I DO NOT KNOW HOW FAR IT WOULD HAVE GONE IF I HAD NOT DEPRESSED THE BRAKE PEDAL. LUCKILY THE VEHICLE IN FRONT OF ME WAS FAR ENOUGH AWAY, ALS... Read more
VOLKSWAGEN
BEETLE
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 23, 2010
Incident date: Apr 23, 2010
I PURCHASED A 2005 VW NEW BEETLE CONVERTIBLE IN 10/2009 AS A WAY TO "SAVE MONEY" AND TRADED IN MY SUV. IT HAD 48000 MILES AND NOW HAS 56000. IN THE LAST COUPLE OF MONTHS, THE TRANSMISSION STARTED TO SLIP BETWEEN 2ND AND 3RD. I TOOK IT IN TO A LOCAL TRANSMISSION SHOP TO HAVE MY TRANS FLUID CHANGED, THINKING THAT MIGHT SOLVE THE PROBLEM. FOUND OUT THAT THE TRANSMISSION WAS COMPLETELY RUINED AND N... Read more
Incident date: Nov 1, 2009
I AM IN ARMY & WHILE DRIVING TO WORK ONE MORNING AT 5:30 AM MY VAN SLOWLY STARTED ACCELERATING THE MORE I PRESSED THE BRAKE THE FASTER THE VAN WENT, BY THE TIME I REACHED THE STREET THE VAN WAS UP TO 50 MPH I WAS AFRAID SO I CALL MY HUSBAND, TOLD HIM THE SITUATION & THE STREET I WAS TRAVELING, HE WAS ON THE WAY. BY THEN I WAS UP TO 60-65 MPH, I CALLED 911 STATED THE SITUATION, ASKING FOR HELP & TO... Read more
Crash
Fire
Incident date: Apr 23, 2010
TRANSMISSION BUCKS WHEN IN OVERDRIVE,DELAYS ENGAGEMENT IN REVERSE, TOOK VAN TO TRANS SHOP AND WAS TOLD CODES SHOWED DEFECTIVE TORQUE CONVERTER. I'M IN THE PROCESS OF HAVING IT FIXED. *TR
Incident date: Mar 13, 2010
'09 TOYOTA TACOMA. TRANSMISSION SHIFTS ERRATICALLY AT SLOWER SPEEDS. DROPS INTO FIRST GEAR AND LURCHES WHEN TURNING A CORNER. TRUCK TRANSMISSION FEELS OUT OF CONTROL AT APEX OF TURN IN AN INTERSECTION. NOT SAFE FOR FOOT TRAFFIC OR OTHER VEHICLES IN THE INTERSECTION. DEALERSHIP SAYS TRANSMISSION IS OK. MANY OTHER COMPLAINTS ABOUT THIS PROBLEM ON EDMONDS.COM FORUM. TOYOTA WILL NOT ACKNOWLEDGE T... Read more