Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: May 3, 2010
2001 ACURA CLS (VIN [XXX]). WHEN PULLING OUT ONTO A MAJOR ROAD (55MPH) WITH ONCOMING TRAFFIC THE CAR PAUSED AS THE TRANS SLIPPED, THE ENGINE REVVED TO 5000 RPM, THE TRANS THEN LOCKED INTO GEAR, THE TIRES SQUEALED AND THE CAR LURCHED FORWARD. THANK GOD THAT MY WIFE DIDN'T RUN INTO SOMEONE OR LOSE CONTROL OF THE VEHICLE. NOW I READ THAT THIS IS COMMON WITH THIS MODEL YEAR AND TRANSMISSION. THE ... Read more
Incident date: Nov 15, 2009
1 PLACING THE VEHICLE IN ANY GEAR CAUSES THIS PARTICULAR PROBLEM. MY VEHICLE BEGAN TO SHOW SYMPTOMS AT ABOUT 30,000 MILES. 2 WHEN THE VEHICLE IS PLACED IN ANY GEAR, A DIAGNOSTIC CODE IS SET THAT ONLY ALLOWS THE VEHICLE TO OPERATE IN DRIVE OR REVERSE. LOWER GEARS ARE NOT ALLOWED TO OPERATE WHEN IN THIS MODE OF OPERATION. INITIALLY THE FAILURE WAS WHEN THE VEHICLE WAS COLD (BELOW 60 DEGREES F) LAT... Read more
Incident date: May 9, 2010
I OWN A 2008 DODGER AVENGER. FOR NO KNOWN REASON, THE SHIFTING GEAR WONT SHIFT AND IS STUCK IN PARK. IF IT DOES GO INTO GEAR, FOR NO KNOWN REASON IT POPS BACK INTO PARK, CAUSING A MAJOR RISK TO OTHERS THAT ARE ON THE ROAD NOT TO MENTION TO ME AND MY FAMILY! *TR
Incident date: Oct 1, 2009
JUST BOUGHT A 2003 WITH 130K MI HAS HAD EXCELLENT SERVICE FROM THE ORIGINAL SELLING DEALER. TRANSMISSION IS NOW WHINING WHEN ACCELERATOR IS PRESSED AT ALL. WAS HOPING FOR A CV JOINT, BUT TURNED OUT TO BE THE DIFFERENTIAL GOING BAD. WE NEED TO LEAVE ON VACATION IN A FEW DAYS, AND NOW WILL BE RENTING A VAN AT THE TUNE OF ABOUT $900 AM VERY DISAPPOINTED IN HONDA FOR NOT TAKING CAR OF THESE TRANSMISS... Read more
Incident date: Apr 18, 2010
MY 1997 HONDA PRELUDE AUTOMATIC TRANSMISSION DIED OUT. WHEN I LOOKED ON THE FORUMS, HONDA IS VERY WELL AWARE OF THE FAILURE BY DESIGN OF THEIR HONDA PRELUDES. *TR
Incident date: May 8, 2010
NO WARNING WHAT SO EVER. I DROVE THE 2008 AVENGER EARLIER IN THE DAY AND LATER WENT TO GET IN AND WOULD NOT SHIFT OUT OF PARK. I CHECKED THE INTERNET FOR SIMILAR INCIDENTS AND YES IT HAS HAPPENED A LOT. *TR
Incident date: May 9, 2010
OVERDRIVE LIGHT FLASHES ON MY 2003 FORD EXPLORER. *TR
Incident date: May 7, 2010
2010 PRIUS II, PURCHASED LATE JULY 2009. IN NOVEMBER OF 2009 THE CAR REFUSED TO STAY IN D WHEN ATTEMPTING TO PULL OUT OF A PARKING SPACE. AFTER TURNING THE SYSTEM OFF AND SITTING FOR ABOUT 30 MINUTES THE CAR OPERATED NORMALLY. THE SAME THING HAPPENED AGAIN THAT AFTERNOON. A FEW DAYS AGO MY WIFE WAS PREPARING TO CROSS A 4-LANE HIGHWAY WHEN THE CAR "POPPED" INTO N FROM THE D POSITION. AFTER SEVERAL ... Read more
Incident date: May 8, 2010
I HAVE A 2002 FORD EXPLORER AND THE O/D LIGHT BEGAN BLINKING AND TRANSMISSION BEGAN SLIPPING, 110K MILES ON IT AND NO PROBLEMS. THIS SEEMS LIKE A COMMON ONE, AND FORD SEEMS TO BE LOSING A LOT OF CUSTOMERS BECAUSE NO ACTIONS ARE DONE TO FIX OR HELP US. HAVEN'T GONE TO DEALERSHIP YET BUT AM NOT LOOKING FORWARD TO THE RESULTS. *TR
Incident date: Mar 12, 2010
I HAVE A 2002 HONDA ODYSSEY WHOSE TRANSMISSION IS JUDDERING AND SLIPPING. WE'VE HAD INTO THE DEALER 5 TIMES SINCE THE CAR HAD ABOUT 70K MILES AND HONDA NEVER TOLD US THIS IS A MAJOR PROBLEM ON THIS YEAR ODYSSEY. THEY NOW WANT TO CHARGE US $5000 TO REPLACE IT. *TR
Incident date: May 6, 2010
HONDA ODYSSEY AUTOMATIC TRANSMISSION FAILURE. TRANSMISSION IS SLIPPING,BETWEEN 2ND AND 3RD GEAR.VEHICLE SUDDENLY NOT ACCELERATE AND REENGAGE AGAIN,ENGINE LIGHT IS ON "D"LIGHT IS FLASHING. BROUGHT TO DEALERSHIP AND SAID NEEDS NEW TRANSMISSION AND COST 3959.08. THE VAN IS ONLY 58,165 MILES ON IT. *TR
Incident date: May 2, 2010
2008 SRX - VIBRATION AND ENGINE STOPPING. *TR
Incident date: May 6, 2010
I'M THE ORIGINAL OWNER OF A 2002 SATURN VUE AWD WITH THE GM VTI TRANSMISSION AND ENGINE. TWO DAYS AGO I EXPERIENCED MY TRANSMISSION/ENGINE FAILING FOR THE FIFTH OR SIXTH TIME SINCE 2006. THE VERY FIRST TIME I TOOK MY VUE TO THE DEALERSHIP IN AUSTIN, TX WHERE I HAD TO ARGUE WITH FIRST MY SERVICE REP. FOLLOWED BY HIS MANAGER THAT THE PROBLEM WAS WITH THE TRANSMISSION. SINCE THE FAULTY GM DESIGN WAS ... Read more
Incident date: May 5, 2010
TRANSMISSION HAS A MAJOR PROBLEM VERY UNSAFE TO DRIVE WITH MY CHILDREN HARD JERKING SLAMMING IN TRANSMISSION CAR ONLY HAS 35000 MILES AND IT SEEM THAT'S ONCE THEY GET TO 40,000 TO 60,000 THESE TRANSMISSIONS START FAILING I HAVE KIDS AND THIS CAR WAS MY ONLY TRANSPORTATION AND THIS IS OF REAL CONCERN AND NEED TO BE RECALLED. *TR
Incident date: May 5, 2010
HONDA ODYSSEY 2005 TRANSMISSION GEAR & BEARING FAILURE WHISTLE SOUND RECOMMENDED BY DEALER TO REPLACE TRANSMISSION. CONSULT TRANSMISSION SPECIALIST AAA APPROVED ALSO CONFIRMED TRANSMISSION PROBLEM. DEALER OFFERED $3,000.00 ON 20/80 SPLIT 20% AMERICAN HONDA SHARE. HAVE THE SAME PROBLEM WITH MY 2002 HONDA ODYSSEY TRANSMISSION HAVE TO PAY 50% OF COST. AROUND $ 1,500.00. NO DECISION YET ON THIS 2005 O... Read more
Incident date: May 8, 2010
WE HAVE A 2004 MERCURY MONTEREY WITH A LITTLE OVER 50K MILES AND MY HUSBAND WAS TRAVELING OUT OF STATE AND AFTER A FEW HOURS OF DRIVING ON THE HIGHWAY THE TRANSMISSION STOPPED WORKING. HE IS NOW STRANDED IN ANOTHER STATE 5 HOURS FROM HOME AND 6 HOURS FROM HIS DESTINATION WITH 3 CHILDREN. SOMETHING HAS TO BE DONE ABOUT THIS. *TR
Incident date: May 8, 2010
THE MESSAGE SCREEN ON MY 2005 FORD EXPLORER STARTED DISPLAYING "CHECK TRANSMISSION" WHILE DRIVING. A FEW MINUTES LATER, THE O/D LIGHT STARTED BLINKING AND THE CHECK ENGINE LIGHT CAME UP. I CALLED THE DEALERSHIP AND WAS TOLD THAT IT IS A VERY COMMON ISSUE WITH EXPLORERS AND SPECIFICALLY THE 2005 MODEL. THE APPARENTLY ARE SO BACKED UP THAT IT WOULD TAKE 2-3 WEEKS FOR MY CAR TO BE FIXED. AFTER RE... Read more
NISSAN
PATHFINDER
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 8, 2010
Incident date: Apr 10, 2010
WE OWN A 2005 NISSAN PATHFINDER. RECENTLY THE TRANSMISSION IS SLOW TO ENGAGE. IT HAS FAILED AT TIMES WHILE PULLING OUT FROM A STOP. IT PLACES THE VEHICLE OCCUPANTS IN A DANGEROUS SITUATION BECAUSE THE VEHICLE FAILS TO MOVE FORWARD AND YOU ARE PULLING OUT INTO TRAFFIC. OUR VEHICLE HAS 65000 MILES ON IT, JUST OVER THE WARRANTY LIMIT. WE RECENTLY TOOK IT TO THE LOCAL DEALERSHIP WHO DIAGNOSED THE PROB... Read more
Incident date: Dec 18, 2004
PURCHASED VEHICLE WITH IN 2 WEEKS TRANSMISSION FLUID WAS EVERY WHERE. TRANSMISSION TOOK TO DEALER. BACK AND FORTH TO DEALER FOR ALMOST ONE YEAR. THEY EVENTUALLY SAID THEY WOULD PUT A NEW TRANNY IN THE TRUCK. WITH IN 2 WKS WAS DOING SAME THING. O/D LIGHT BLINKING, WON'T SHIFT, CLUNKING. TOOK BACK TO DEALER WOULDN'T DO ANY MORE. TOOK TO DIFF. DEALER FOUND OUT THAT THEY HAD PUT A TRANNY OUT OF... Read more
Incident date: May 7, 2010
I HAVE OWNED MY 2002 FORD EXPLORER NOW FOR 3 YEARS, WITHIN THIS 3 YEARS I HAVE HAD TO MAKE 2 MAJOR REPAIRS AND AM NOW FACING MY 3RD. THE TRANSMISSION IN MY CAR NEEDED TO BE FIXED WITH 6 MONTH OF OWNING MY CAR AND NOW A YEAR AND HALF LATER I AM FACING MORE TRANSMISSION ISSUES. THE CAR CONTINUOUSLY KICKED HARD WHEN SHIFTING GEARS. ALSO IF I WERE TO PUT INTO PARK IT WOULD STILL ROLL OR IF I PUT IT IN... Read more
Incident date: May 5, 2010
MY DAUGHTER WAS DRIVING HOME AND HER CAR STARTED SLOWING DOWN AND THE RPMS STARTED GOING UP. SHE CALLED AND I TOLD HER STOP AT THE AUTOPARTS STORE AND SEE THERE WAS A CODE BUT THE CAR WOULD NOT MAKE IT OVER A SMALL INCLINE AND STOPPED IN THE MIDDLE OF THE ROAD. THERE WAS NO PLACE TO PULL OVER SO SHE HAD TO ROLL BACKWARDS TO THE FLAT GROUND AND TURN THE CAR AROUND. SHE MADE IT HOME BUT SHE SAID THE... Read more
Incident date: Mar 6, 2010
TRANSMISSION SLIPS AND LOUD BUMPING NOISE. CAR GOES FROM 1ST TO 2ND GEAR AND JERKS. TRANSMISSION SLIPS BETWEEN 60-70MPH. I WAS ALMOST T-BONED!!!! *TR
Incident date: May 7, 2010
OVERDRIVE LIGHT FLASHING LATE SHIFTING HIGH RPMS HARD SHIFTING. A COMMON COMPLAINT FOR THIS VEHICLE. FORD SAYS TOUGH LUCK TO A 3-5K FORD FIX WHICH WILL RECUR. *TR
Incident date: Apr 7, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I BROUGHT A BRAND NEW 2003 HONDA ODYSSEY VAN FROM AN AUTHORIZED HONDA DEALER. THE VAN IS ONLY HAS 72K MILES ON IT AND THE SECOND GEAR SLIPPING AS MY WIFE DRIVE ON HIGHWAY. THE VAN IS SUDDENLY SLOWING DOWN ON A 65 MILE ZONE WITH LIGHTS FLASHES ON THE DASHBOARD, AND STOP COMPLETELY. I LATER ON FIND OUT T... Read more
Incident date: Mar 13, 2010
PURCHASED A 2007 SAAB 9-5 WAGON IN FEB 2010 WITH 14,000 MILES STILL UNDER BOTH BUMPER TO BUMPER ORIGINAL MANUFACTURER WARRANTY AND PRE-CERTIFIED WARRANTY. 5 WEEKS LATER IN MARCH 2010, CAR STALLED ON I-95 WHILE TRAVELING 70-75 MILES PER HOUR IN SOUTH CAROLINE AT LEAST 4 TIMES WITH 2 DIFFERENT DRIVERS. THANK GOODNESS WE WERE IN SOUTH CAROLINA NOT AT HOME IN NYC AREA WHERE I AM SURE WE WOULD HAVE H... Read more
Incident date: May 7, 2010
TL*THE CONTACT OWNS A 2004 LEXUS ES330. WHILE DRIVING AT VARIOUS SPEEDS RANGING FROM 0-10 MILES PER HOUR, THE CONTACT NOTICED THAT THE TRANSMISSION JERKED, CAUSING THE VEHICLE TO HESITATE. THE CONTACT HAD NOT CALLED THE LOCAL DEALER AND THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 42,000.
Incident date: Apr 21, 2010
THE FIRST TWO INCIDENTS OCCURRED AFTER EXITING THE HIGHWAY. WHILE SLOWING DOWN, THE CAR JOLTED FORWARD AS IF I HAD BEEN HIT IN THE REAR. I BROUGHT THE VEHICLE TO A HONDA DEALER AND THEY COULD NOT REPLICATE THE PROBLEM AND FOUND NOTHING WRONG WITH THE POWERTRAIN. IN THE FOLLOWING WEEK, MY CAR STALLED MULTIPLE TIMES WHILE STOPPED AT RED LIGHTS/TRAFFIC WITH THE FINAL TIME OCCURRING ON THE HIGHWAY IN ... Read more
Incident date: Apr 27, 2010
TL*THE CONTACT OWNS A 2005 HONDA ACCORD. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT SHIFT GEARS AND SUDDENLY STALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS BEING REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 33,000.
Incident date: May 3, 2010
CAR SOMETIMES HAS A HARD DOWNSHIFT FROM 2ND TO 1ST AND A HARD UP SHIFT FROM 1ST TO 2ND. IT MAKES A CLUNK NOISE AND CAUSES TO CAR TO JERK AND OR LUNGE. I SEE MANY COMPLAINTS ON THE INTERNET FOR THIS ISSUE AND I THINK I WAS SOLD THIS AUTO WITHOUT DISCLOSURE OF AN KNOWN ISSUE. *TR
MERCEDES-BENZ
ML500
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 6, 2010
Incident date: May 5, 2010
TRANSMISSION PROBLEM. *TR
Incident date: May 3, 2010
TRANSMISSION FAILURE. *TR
VOLKSWAGEN
BEETLE
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 6, 2010
Incident date: Jul 15, 2009
2005 NEW BEETLE, 79,000 MILES NEEDS A BRAND NEW TRANSMISSION. THE CAR SHIFTS HARD FROM GEAR TO GEAR, DOWN SHIFTS HARD, ACCELERATES ON IT'S OWN, SHIFTS INTO NEXT GEAR AND JUST REVS UP INSTEAD OF SHIFTING. THIS IS NOW OCCURRING EVERY TIME THE CAR IS DRIVEN. THE COST TO REPLACE THE TRANSMISSION IS $3,00 OR MORE. *TR
Incident date: Apr 19, 2010
TL* THE CONTACT OWNS A 2010 FORD FUSION SEL. WHILE DRIVING APPROXIMATELY 45 MPH ON A HILL, THE TRANSMISSION FAILED AND THE CONTACT WAS UNABLE TO CHANGE GEARS. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 6,005.
Incident date: Nov 10, 2008
HAD CRUISE CONTROL SET TO 65 MPH ON THE FREEWAY. OUT OF NOWHERE THE CAR BEGAN ACCELERATING ON ITS OWN TO REACHING SPEEDS OF 85 MPH. IF CRUISE CONTROL IS TURNED ON NOW IT ACCELERATES ON ITS OWN AND I MA NOT ABLE TO CONTROL THE SPEED AT ALL. HAVE TAKEN CAR TO DEALERSHIP BUT THEY SAY NOTHING IS WRONG. FRONT WINDSHIELD LEAKS AND LETS IN TOO MUCH AIR. I SHOULD NOT HAVE TO PAY FOR REPAIRS SINCE IT IS A... Read more
Incident date: May 5, 2010
AUTOMATIC 6 SPEED TRANSMISSION NOT SHIFTING INTO OVERDRIVE. ALSO, THE CAR ROLLS WHEN IN "PARK" ON AN INCLINE. *TR
Incident date: Jan 8, 2010
MY 11YEAR OLD SON WAS WITH ME WHEN I WAS DRIVING MY 2004 FORD FREESTAR MINIVAN ON A INTERSTATE ROAD AT 40 MILES AN HOUR PERFECTLY FINE, WHEN I WENT TO ACCELERATE ON THE GAS PEDAL AND NOTHING HAPPEN I PRESSED THE PEDAL TO THE FLOOR AND THE MINIVAN WOULD NOT ACCELERATE THERE WAS NO WARNING ON THE DASH BOARD, NO WARNING SOUND, NOTHING TO WARN ME THAT THIS WOULD HAPPEN, I GLIDED TO A SAFE AREA AND TRI... Read more
Incident date: Apr 21, 2010
2007 DODGE RAM 1500 JUMPS OUT OF DRIVE OR REVERSE INTO NEUTRAL. HAPPENS INTERMITTENTLY AT LOW SPEEDS. *TR
Incident date: May 4, 2010
2 DAYS AFTER THE PURCHASE OF OUR 2010 RAV4 MY WIFE DISCOVERED WHEN STOPPED ON AN INCLINE, THE VEHICLE ROLLS BACKWARD WHEN FOOT IS REMOVED FROM BRAKE, STEPPING ON THROTTLE TO CORRECT IT CAUSES THE VEHICLE TO SURGE FORWARD. SERVICE DEPT. SAID JUST USE TWO FEET TO DRIVE. *TR
DODGE
JOURNEY AWD
(2009) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 6, 2010
Incident date: Apr 26, 2010
WHILE MAKING A TURN THERE WAS A LOUD BANG FROM THE UNDER THE ENGINE AREA. AFTER THAT THE CAR WOULD NOT MOVE, HAD TO BE TOWED TO DEALER. DEALER REPLACED PTO UNIT. IF THIS HAD HAPPENED ON THE FREEWAY THERE MIGHT HAVE BEEN A REAR END COLLISION. *TR
Incident date: Apr 23, 2010
I OWN A 2002 HONDA ODYSSEY AND HAVE HAD NOTHING BUT PROBLEMS WITH THE TRANSMISSION SINCE I PURCHASED IT. THE CLUTCH BETWEEN FIRST AND SECOND GEAR HAS BEEN FAILING FOR A NUMBER OF YEARS AND WHEN BROUGHT TO HONDA DEALERS, ON AT LEASE THREE OCCASIONS AND TO HONDA AMERICA I HAVE BEEN TOLD IT IS "A HARD SHIFT", " MY FAULT FOR NOT USING HONDA DEALERS TO SERVICE MY TRANSMISSION" (WHICH IS NOT TRUE) AND ... Read more
Incident date: Apr 27, 2010
I OWN A 2003 ACURA 3.2TL, THE TRANSMISSION FAILED WHILE I WAS DRIVING IT HOME THE OTHER DAY. I ALMOST CAUSED A MAJOR ACCIDENT ON THE HIGHWAY I WAS TRAVELING ON. IF IT WASN'T FOR THE OTHER DRIVER ON THE ROAD I WOULD HAVE BEEN IN A SERIOUS ACCIDENT. AFTER FINDING THOUSANDS OF ACURA TL OWNERS ALL ACROSS THE COUNTRY WHO HAVE EXPERIENCED THE SAME. I THINK IT ONLY FAIR TO HAVE THIS MATER INVESTIGATED BY... Read more
NISSAN
PATHFINDER
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 5, 2010
Incident date: May 4, 2010
2005 NISSAN PATHFINDER WITH APPROXIMATELY 78,000 MILES DEVELOPED A VIBRATION AND SHAKING WHEN DRIVING AT A CONSTANT SPEED ON ANY ROAD, HOWEVER; WHEN DRIVING WITH OVERDRIVE OFF THE VIBRATION AND SHAKING IS NO LONGER PRESENT. WHEN VEHICLE WAS BROUGHT TO NISSAN DEALERSHIP THEY DISCOVERED THAT THE TRANSMISSION FLUID WAS MIXING WITH THE ENGINE COOLANT AND VICE VERSA. UPON DIAGNOSIS OF THIS PROBLEM THE... Read more
Incident date: Mar 30, 2010
OUR 2010 AUTOMATIC FORD FOCUS DEMONSTRATED PROBLEMS WITH SHIFTING GEARS AT ABOUT 7,000 MILES. ONCE THE CAR IS WARMED UP IT WILL NOT SMOOTHLY SHIFT. THIS OCCURS WHILE DRIVING BETWEEN 10-60 MPH, AND DEMONSTRATES MAJOR JERKING WHEN IT FINALLY DOES SHIFT, WITH REVVING/INCREASED RPMS. THIS PROBLEM OCCURS EVERYTIME THE CAR IS DRIVEN. THIS IS A MAJOR PROBLEM WHEN ENTERING A HIGHWAY OR A MAJOR ROAD WITH T... Read more
Incident date: May 1, 2010
WHILE MERGING ONTO A HWY I WAS LEANED FORWARD LOOKING THROUGH THE SIDE REAR VIEW MIRROR WITH MY RIGHT HAND BESIDE THE SEAT HANGING DOWN. I RAISED MY HAND TO PLACE IT ON THE STEERING WHEEL AND MY FINGERS CAUGHT ON THE SHIFTER. THE GEAR SHIFT SLID WITHOUT RESISTANCE INTO REVERSE AND THE TRANSMISSION SHIFTED TO REVERSE AND STARTED TRYING TO GO BACKWARDS. THE TRANSMISSION IS COMPLETELY WRECKED AND ... Read more
Incident date: Apr 10, 2010
THIS FORM IS NOT RIGHT- "EQUIPMENT" WAS NOT GENERATED PROPERLY 1) THE VEHICLE MAINTENANCE, TCS AND ENGINE CHECK LIGHTS ILLUMINATED. I TOOK THE VEHICLE TO THE DEALER TO CHECK THE VEHICLE. ACCORDING TO THE DEALER, THE TRANSMISSION HAD FAILED AND NEEDED TO BE REPLACED. 2) THIS IS THE SECOND TRANSMISSION FAILURE THAT I'VE HAD WITH THIS VEHICLE. THE TRANSMISSION WAS REPLACED AT 69,000 ENGINE MILES... Read more
Incident date: Jul 15, 2008
TL*THE CONTACT OWNS A 2003 HONDA ODYSSEY. WHILE DRIVING BETWEEN 50 AND 60 MPH, THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. WHEN THE CONTACT TOOK HER FOOT OFF OF THE PEDAL IT MOVED FORWARD AT A VERY LOW SPEED. THE CHECK ENGINE LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FUEL CAP WAS REPLACED. WITHIN A COUPLE MONTHS, THE VEHICLE ... Read more
Incident date: May 1, 2010
INJECTORS TURBO EXHAUST AND ALOT MORE PROBLEMS, BEEN TOWED 6 TIMES BEEN TO THE DEALER OVER 30 TIMES WENT THROUGH LEMON LAW DIDN'T QUALIFY VEHICLE TO HEAVY. *TR
Incident date: Apr 15, 2010
SINCE FEB 2010 OUR 2003 HONDA ODYSSEY TRANSMISSION HAS BEEN SLIPPING AT 135,000 MILES. A CHECK ENGINE LIGHT CAME ON, WAS IMMEDIATELY TAKEN TO MECHANIC WITH THE FOLLOWING CODES PO845, PO730, PO700. THE MECHANIC AND HONDA BOTH CONFIRMED THAT THE CAR NEEDS A NEW TRANSMISSION AND THAT HONDA HAS HAD SIGNIFICANT PROBLEMS WITH THESE TRANSMISSIONS. *TR
Incident date: Apr 14, 2010
TL*THE CONTACT OWNS A 2001 HONDA CIVIC. WHILE ATTEMPTING TO ACCELERATE, THE ENGINE REVVED BUT THE VEHICLE WOULD NOT MOVE FORWARD. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS BEING REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 120,000.
Incident date: Apr 16, 2010
MY 2006 CHEVY IMPALA SS WAS RECALLED FOR A POWER STEERING OIL LINE LEAK. WHEN IT WAS ON THE LIFT, IT WAS DISCOVERED THAT THE OIL LINE ON THE TRANSMISSION ALSO LEAKED. THE LINE LEAKED WHERE THE RUBBER LINE WAS CRIMPED ONTO A METAL LINE. THE DEALER STATED THAT THEY HAD REPLACED SEVERAL OF THESE. IT WAS NOT COVERED BY WARRANTY. SINCE THERE WAS NO OIL DRIPPING ONTO MY CONCRETE DRIVEWAY, I ASSUME T... Read more