Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
MITSUBISHI
MIRAGE
(2017) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 10, 2018
Incident date: Mar 12, 2018
MY AUTOMATIC SHIFT DOES NOT GO INTO SHIFT SMOOTHLY ITS VERY HARD TO MOVE SHIFT DRIVE OR TO REVERSE @ TIMES
Incident date: Mar 24, 2018
I PURCHASED A 2017 CHRYSLER 200 LIMITED FROM STEVE LANDER'S CHRYSLER DODGE JEEP FEBRUARY 12, 2018. ON FEBRUARY 24,2018 I HAD TO RETURN MY VEHICLE DO TO MY VEHICLE ACCELERATING ON IT'S OWN WHEN MY FOOT WAS REMOVED FROM THE BRAKE PEDAL. UPON ACCELERATING MY GAS GUSHER WOULD DROP A NOT H EACH TIME. FEBRUARY 23, 2018 MY VEHICLE DID AN UPDATE THAT NIGHT; THAT AT WHEN IT STARTED. I CALLED THE DEALERS... Read more
Incident date: Aug 6, 2015
2015 GMC CANYON. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING WHEEL VIBRATION WHILE DRIVING AND TRANSMISSION PROBLEMS. CONSUMER HAS DIFFERENT VEHICLE COMPLAINT IN ARTEMIS. *SMD *CN
Incident date: Jun 12, 2015
2012 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO TRANSMISSION AND VEHICLE ACCELERATION PROBLEMS. *SMD *CN
Incident date: Mar 14, 2018
2016 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO GEAR SHIFTER/TRANSMISSION FAILURE, ENGINE/ ACCELERATION MALFUNCTION AND COMPUTER SYSTEM ISSUES. *SMD *JS
Incident date: Feb 4, 2018
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE THE CONTACT'S VEHICLE WAS STATIONARY, IT ROLLED AWAY WHILE IN THE PARK POSITION AND CRASHED INTO A PARKED VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE LEFT FOOT (SEVERE BRUISING FROM THE HEEL TO THE TOE) IN AN ATTEMPT TO STOP THE VEHICLE FROM ROLLING AWAY. MEDICAL ATTENTION WAS REQUIRED. ALLEN... Read more
Crash
1 injured
Incident date: Jan 22, 2018
MY TRUCK ROLLED 6 FOOT BACKWARDS IN MY DRIVEWAY. THE VEHICLE HAD BEEN PARKED AT 9 PM THE PREVIOUS EVENING AND AT 10:56 THE TRUCK BEGAN TO ROLL IT TOOK ALMOST A MINUTE AND ROLLED APPROXIMATELY 6 FEET IN REVERSE. THE TRUCK WAS IN PARK LOCKED AND EMPTY. I HAVE A VIDEO FROM MY HOME SECURITY CAMERAS SHOWING THIS. THE RESPONSE I GOT BACK FROM MY DEALER SAID THAT I SHOULD BE SURE TO APPLY THE PARKING B... Read more
Incident date: Jan 11, 2018
TRANSMISSION REPLACED FOR THE 3RD TIME WITH 140009 MILES ON 2006 IMPALA SS
Incident date: Dec 13, 2017
TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO ACCELERATE AND FAILED TO DRIVE SMOOTHLY ON OCCASION. THE VEHICLE WAS TAKEN TO OLYMPIA NISSAN (2220 CARRIAGE ST SW, OLYMPIA, WA 98502), BUT WAS NOT DIAGNOSED. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND ACCELERATED INDEPENDENTLY. THE DEALER... Read more
Incident date: Nov 1, 2015
2015 FORD FOCUS. CONSUMER WRITES IN REGARDS TO POWER SHIFT DUAL CLUTCH AUTOMATIC TRANSMISSION AND ENGINE FAILURE. *LD *JS
Incident date: Dec 22, 2017
ON JULY 9, 2017 WHEN I WAS DRIVING IN THE HIGH SPEED LINE. MY CAR WENT FROM DOING 65 MILES TO 10 MILES WITH NO WARNING SIGNS. I PUSHED ON THE GAS PEDAL ALL THE WAY DOWN. AND MY CAR STILL WILL NOT GO OVER 10 MILES. ALMOST GOT MYSELF KILLED. I TOOK IT BACK TO THE DEALERSHIP THEY SAID. THEY FOUND NOTHING WRONG WITH IT. 4 MONTHS LATER THE SAME THING HAPPEN WHEN I WAS DRIVING ON THE HIGHWAY EVERYTHING... Read more
Incident date: Dec 5, 2017
I AM REPORTING A DANGEROUS CONDITION WITH THE 2013 NISSAN ALTIMA TRANSMISSION. THE TRANSMISSION FAILED ON MY CAR AT 75,000 MILES WHILE DRIVING 65 - 70 MPH ON THE FLORIDA TURNPIKE. THE CAR IS OUT OF WARRANTY BASED ON MILES (NOT TIME) AND I WAS DENIED COVERAGE BY NISSAN DUE TO WARRANTY EXPIRATION AND BECAUSE VEHICLE WAS PURCHASED USED. THE TRANSMISSION HAS STUTTERED SINCE PURCHASE BUT IT SEEMED TO ... Read more
Incident date: Nov 22, 2017
THE VEHICLE IS JUST PAST THE 120K MILE POWER TRAIN WARRANTY PERIOD AND THE TRANSMISSION/CVT BEGAN HARD-SHIFTING/CLUNKING AT AROUND 40MPH. TOOK IT TO A CERTIFIED MECHANIC WHO DIAGNOSED IT AS A FAILING CVT AND REQUIRES REPLACEMENT. CALLED NISSAN DEALER AND THEY SAID "YUP, THAT HAPPENS." OFFERED NO GUIDANCE, THEIR ONLY SOLUTION IS TO REPLACE THE CVT FOR $6,000 (PLUS SHOP FEES, TAXES, ETC.) I'VE TALKE... Read more
Incident date: Dec 2, 2017
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED HESITATION WITHOUT WARNING. HAMILTON NISSAN (1929 DUAL HWY, HAGERSTOWN, MD) DIAGNOSED THAT THE TORQUE CONVERTER CLUTCH SEIZED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000. *TT UPDATED 9/18/18*JB
Incident date: Jan 1, 2007
2002 CHEVROLET BLAZER. CONSUMER WRITES IN REGARDS TO VEHICLE FLEX PLATE ISSUES. *SMD THE CONSUMER STATED THE FLEX PLATE HAD TO BE REPLACED TWICE. THE MANUFACTURER WAS NOTIFIED AND DID NOT OFFER ANY ASSISTANCE. UPDATED 11/27/2017*JS
Incident date: May 16, 2017
WHEN CAR WAS 3 MONTHS OLD, I WAS PUTTING GEAR SHIFT INTO PARK AND IT POP BACK OUT AND I ALMOST WAS RAN OVER BY VEHICLE. LUCKILY, HAVE OF MY BODY WAS STILL IN CAR BUT IT HAPPENED SO FAST THAT I WAS PARKED NEXT TO A BRICK WALL AND IT HIT EXACTLY WHEN I PUT FOOT ON BRAKE. I DO HAVE REPAIR FORMS FROM RON LEWIS JEEP AND INSURANCE REPORT. SINCE THEN I HAD TWO MINOR PAINT PEEL ISSUES.
Crash
Incident date: Aug 23, 2017
2014 NISSAN ALTIMA S. I WAS DRIVING ON THE FREEWAY CAR JUST STOPPED RUNNING ALMOST GOT HIT BY 2 CARS TRANSMISSION STOPPED WORKING WITH NO WARNINGS OF ANY KIND LOTS OF COMPLAINT S ON THIS TRANSMISSION ON THE INTERNET. VERY DANGEROUS. WE DONT HAVE MONEY TO PAY FOR IT. ONLY 3 YEARS OLS CAR. 60 THOUSAND MILES
Incident date: Jun 1, 2017
2014 RAN 1500 TRADESMAN BLACKED OUT EDITION. AFTER STOPPING THE VEHICLE AND PUTTING IN PARK TO CHECK OTHER CONCERNS WHEN RUNNING 40MPH THE TRUCK SHAKES AND SOUNDS LIKE MISFIRE, AFTER STEPPING OUT OF TRUCK IT BEGAN TO ROLL BACKWARDS AND PUSHED ME DOWN. AFTER GETTING BACK UP THE TRUCK CONTINUED TO ROLL DOWN THE HILL AND RAN OVER MY ANKLE AND FOOT. BEFORE CRASHING INTO A CONCRETE WALL. SINCE THEN I ... Read more
Crash
1 injured
Incident date: Jul 5, 2017
2010 FORD EDGE TRASMISSION. AFTER DRIVING AT HIGHWAY SPEEDS FOR ABOUT AN HOUR AND THEN COME TO A STOP. WHEN YOU START TO GO AGAIN THE TRANSMISSION FEELS LIKE IT GOES TO NEUTRAL AND THEN SLAMS INTO DRIVE. SOMETIMES IT TAKES LESS THAN A SECOND TO CORRECT ITSELF AND SOMETIMES ITS 2-3 SECONDS BEFORE IT GOES. IT HAS HAPPEND ALMOST EVERY TIME WE DRIVE AT HIGHWAY SPEEDS. DEALER CANNOT REPLICATE THE ISSUE... Read more
Incident date: Apr 5, 2017
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WAS UNABLE TO SHIFT GEARS AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR PASSENGER AND DRIVER SPEED SENSORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILUR... Read more
CHRYSLER
TOWN AND COUNTRY
(2010) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 29, 2017
Incident date: Nov 2, 2016
KEY FOB WILL NOT RELEASE FROM IGNITION. VEHICLE WILL START IN ANY GEAR, WITHOUT ANY BRAKE APPLIED
Incident date: Nov 12, 2016
TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DOWNSHIFTED INTO FIRST GEAR INDEPENDENTLY AND THE POWER TRAIN WARNING SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SPEED SENSOR PANEL NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V198000 (POWER TRAIN). THE MANUFA... Read more
MOBILITY WORKS
FORD E-250
(2014) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 21, 2017
Incident date: Jan 31, 2017
THIS IS THE THIRD TIME THIS VEHICLE HAS BEEN IN FOR TRANSMISSION WORK. NOW THE DEALER WILL ONLY COVER A THIRD OF THE COST. THE DEALER REPAIRED THE TRANSMISSION UNDER WARRANTY, NOW THEY ARE SAYING BECAUSE WE DIDN'T HAVE TO PAY FOR IT, THE WARRANTY IS UP. YET THEIR WEB-SITE STATES 3 YEARS AFTER REPLACEMENT. WE ARE NOT PAYING THE BILL.
Incident date: Oct 30, 2015
10/16/15 BOUGHT VAN. 10/30/15 STOP HAD TOWED HOME.CALL DEALERSHIP HAD TOWED TO THERE PLACE. THEY RAN A RED WIRE FROM FUSE RELAY TO INSIDE OF DASHBOARD TOOK OVER A WEEK GOT IT BACK. NOT IN EVEN WEEK LATER TRANSMISSION START MESSING UP TOLD THEM WOULDN'T CHANGE GEARS. IT WENT OUT. THEY DIDN'T WANT TO FIX IT FILE COMPLAINT WITH (DMV) INVESTIGATOR GOT IN TOUCH WITH THEM AGREEMENT WAS THEY WILL HAVE IT... Read more
Incident date: Nov 17, 2016
MY WIFE WAS DRIVING OUR NISSAN ALTIMA 2015 IN CA WHEN THE CAR WITHOUT WARNING STALLED IN THE MIDDLE OF TRAFFIC . SHE HAD DRIVEN TWO BLOCKS WHEN THIS HAPPENED.THE STEERING WHEEL LOCKED AND THE CAR WAS NOT RESPONDING. THE BATTERY WAS APPARENTLY WORKING BECAUSE THE RADIO WAS STILL WORKING. SHE OF COURSE COULD NOT MOVE OUT OF THE LANES.
Incident date: Aug 1, 2016
AUTOMATIC TRANSMISSION: VEHICLE "HESITATES" WHEN PUTTING INTO DRIVE OR REVERSE OR MOVING FORWARD FROM A "STOPPED" POSITION. THIS HAPPENS INTERMITTENTLY - I DON'T KNOW WHEN I PRESS THE GAS IF I WILL MOVE FORWARD. THIS IS EXTREMELY DANGEROUS WHEN TRYING TO MERGE ONTO A HIGHWAY - THOUGH IT COULD POTENTIALLY CAUSE AN ACCIDENT IF THE VEHICLE BEHIND ME THINKS I WILL MOVE FORWARD WHEN A LIGHT TURNS GR... Read more
Incident date: Oct 26, 2016
2008 FORD EDGE TRANSMISSION ISSUES. THE TRANSMISSION DOES NOT SHIFT PROPERLY AND STICKS IN GEAR AND SHIFTS VERY ERRATICALLY. IT HAPPENS AT LEAST ONCE A DAY OR MORE DEPENDING ON HOW OFTEN IT IS DRIVEN. THE CAR HAS BECOME UNRESPONSIVE AT DIFFERENT TIMES TO THE THE GAS PEDAL AND HAS ACTUALLY SHUT OFF IN THE MIDDLE OF THE ROAD, WE WERE ABLE TO COAST BARELY TO SAFETY. FROM READING FORD FORUMS IT IS A V... Read more
Incident date: Oct 17, 2016
TRANSMISSION SHIFT POORLY, HIGH REV INBETWEEN SHIFTS, HARD DOWN SHIFTS AND EXTREMELY HARD UP SHIFTS. VERY DANGEROUS TO DRIVE DURING ICY CONDITIONS DUE TO THE HIGH REV AND HARD DOWN SHIFTS THAT CAUSE UNCONTROLLABLE LOSS OF DRIVING. *TR
LAND ROVER
DISCOVERY SPORT
(2016) — POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 9, 2016
Incident date: Oct 8, 2016
I WAS DRIVING DOWN THE ROAD, SUDDENLY THE 'CRITICAL WARNING MESSAGE' AND 'BRAKE' LIGHTS CAME ON. THE CAR LOST POWER QUICKLY, WITH THE MOMENTUM THE CAR RAN FEW HUNDRED FEET TO STOP. THEN, THE WORD 'GEARBOX FAULT' AND 'BATTERY CHARGE' APPEAR. THE ENGINE STILL RUN, BUT I WAS COMPLETELY STUCK, COULD NOT ROTATE THE GEAR. WHEN I TRIED TO TURN ON AND OFF THE ENGINE AND ROTATE THE GEAR SOME TIME THE 'CRIT... Read more
Incident date: Sep 22, 2016
THE TRANSMISSION WOULD DOWN SHIFT TO LOWER SPEED 60MPH IN HIGH SPEED TRAFFIC, NEARLY CAUSING AN ACCIDENT. THIS HAS HAPPEN ABOUT 3 TIMES. IF THE OUTSIDE TEMPERATURE IS 85 DEGREES OR ABOVE THE TRANSMISSION FLUID OVERHEATS CAUSING A SENSOR TO DOWN SHIFT TRANSMISSION. NOW THE SERVICE ENGINE SOON LIGHT HAS TURNED ON. TOOK VEHICLE TO NISSAN DEALERSHIP, WAS INFORMED I WOULD NEED TO REPLACE TRANSMISSION.... Read more
Incident date: May 11, 2016
TL* THE CONTACT OWNS A 2005 NISSAN XTERRA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THE VEHICLE WAS DRIVEN HOME. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT RADIATOR COOLANT LEAKED INTO THE TRANSMISSION FLUID CHAMBER AND THE TRANSMISSION FAILED. THE VEH... Read more
Incident date: Apr 12, 2015
I HAVE A 2008 FORD EDGE. I HAVE BEEN PUTTING UP WITH MANY ISSUES UNTIL THE LAST ONE I EXPERIENCED LAST YEAR. MY USUAL PROBLEMS HAVE BEEN WHEN ON AN INCLINE & TRYING TO GO FORWARD, THE CAR WILL GO BACKWARDS CAUSING YOU TO HAVE YOUR FOOT ON THE BRAKE AND THE GAS AT THE SAME TIME SO YOU WILL NOT HIT THE CAR BEHIND YOU. ALSO THE TRANSMISSION SHIFTS VERY HARD. WHEN DRIVING THE VEHICLE WILL JERK FOR NO ... Read more
CHRYSLER
TOWN AND COUNTRY
(2013) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 30, 2016
Incident date: Dec 12, 2013
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE AND A LOUD NOISE EMITTED FROM THE FRONT END OF THE VEHICLE WITHOUT WARNING. THE VEHICLE ACCELERATED AFTER THE ACCELERATOR PEDAL WAS DEPRESSED WITH EXCESSIVE FORCE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT WAS A CERTI... Read more
Incident date: Jul 1, 2015
2003 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO VEHICLE SLIPPING INTO NEUTRAL WHILE DRIVING. *SMD
Incident date: Jan 22, 2015
2008 MALIBU LTZ.ON JAN 22 2015 THE CAR FAILED TO START HAD TO BE TOWED TO LANGS.DEALER.THE SHIFTER CABLE TO THE TRANSMISSION FRACTURED AND BROKE. HAD TO BE TOWED TO CAR DEALER, REPLACED THE CABLE AND CHARGED ME $278.90. THEN I LEARNED THE MALIBU WAS ON RECALL LIST FROM NHTSA.. THE DEALER TOLD ME THE 4 SPEED TRANSMISSIONS WERE RECALLED, MY CAR WAS 6 SPEED TRANSMISSION NOT ON RECALL LIST.
Incident date: Jul 16, 2014
TL* THE CONTACT OWNS A 2005 DODGE DAKOTA. THE CONTACT PARKED THE VEHICLE AND REMOVED THE KEY FROM THE IGNITION. THE GEAR THEN SHIFTED TO REVERSE INDEPENDENTLY. THE CONTACT WAS UNABLE TO START THE ENGINE UNTIL THE GEAR WAS SHIFTED TO NEUTRAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE TRANSMISSION AND BRACKETS WERE REPLACED, HOWEVER THE... Read more
Incident date: May 1, 2015
2006 KIA SPECTRA. CONSUMER WRITES IN REGARDS TO TRANSMISSION, STEERING AND VEHICLE TIE ROD ASSEMBLY ISSUES. *SMD THE CONSUMER WAS INFORMED THE SHIFTING PANEL NEEDED TO REPLACED. *JB
Incident date: Feb 16, 2011
TL*THE CONTACT OWNS A 1999 BMW 540I. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING AND HESITATED WHEN SHIFTING THE GEAR. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILE... Read more
Incident date: Feb 27, 2015
I HAD TROUBLE SHIFTING MY AUTOMATIC TRANSMISSION FROM PARK TO REVERSE. IT WOULD NOT ENGAGE. I HAD IT IN REVERSE BUT THE CAR WOULD NOT MOVE. AFTER A FEW TRIES IT ENGAGED. I SLOWLY DROVE A COUPLE BLOCKS TO ROSSI'S AUTO SERVICE AND LEFT IT FOR THE WEEKEND. I LEARNED IT WAS LOW ON TRANSMISSION FLUID AND THERE WAS ABSOLUTELY NO SIGN ANYWHERE OF ANY LEAKAGE. I HAD IT SERVICED AT SALINAS TOYOTA ON ... Read more
Incident date: Mar 1, 2015
THIS VEHICLE HAS LESS THAN 60,000 MILES ON IT AND THE TRANSMISSION IS OUT. THERE IS NO REASON FOR THIS. IT IS JERKING INTO GEAR HARD. WE TOOK IT AND HAD IT PUT ON A DIAGNOSTIC TEST AND IT IS NOT ELECTRICAL WHICH MEANS IT IS INTERNAL. *TR
Incident date: Jun 29, 2012
AUTOMATIC TRANSMISSION PROBLEMS. *TR
Incident date: Feb 20, 2014
AS I PRESS ON THE GAS TO ACCELERATE TO PASS OR GO THROUGH AN INTERSECTION THE CAR DOES NOT RESPOND FOR A VERY DELAYED PERIOD OF TIME, WHEN IT DOES RESPOND IT IS WHEN YOU HAVE MAD THE DECISION IT IS TOO LATE TO EXECUTE THE PASS OR CROSS THE INTERSECTION BUT THEN THE CAR WILL RESPOND AND I HAVE TO HIT THE BREAKS. I HAVE BEEN TOLD THE DELAY IS NORMAL, OR THEY HAVE REPROGRAMMED MY TRANSMISSION STATIN... Read more
Incident date: Aug 26, 2013
2011 E-150 ECONOLINE. CONSUMER SEEKING ARBITRATION FOR VEHICLE. *TA THE CONSUMER STATED THE VEHICLE HAD AN OIL LEAK. THE REAR MAIN SEAL WAS REPLACED TWICE, THE TRANSMISSION WOULD LOCK UP, THE STEERING GEAR BOX WAS LEAKING FLUID, THE BATTERY WAS REPLACED. *JB
Incident date: Dec 23, 2014
AUTOMATIC TRANSMISSION SHIFT HANDLE LOCKS IN PARK AND YOU CAN NOT SHIFT INTO GEAR. THIS IS A KNOWN ISSUE AND GM EVEN NOTES HOW TO OVER-RIDE THE PROBLEM IN THE OWNERS MANUAL (SEE PAGE 2-31), WHEN IT HAPPENS. SINCE THIS HAPPENS SO OFTEN, AND TO SO MANY OWNERS (SEE INTERNET COMMENTS ON PROBLEM), A PERMANENT FIX SHOULD BE DONE AND COVERED BY THE MANUFACTURER. IN AN EMERGENCY SITUATION YOU MAY NOT HAVE... Read more
Incident date: Feb 6, 2015
WHILE DRIVING TO WORK AT 55 MPH MY 2011 HYUNDAI VERACRUZ MADE A CLUNK SOUND FROM THE ENGINE AREA AND STARTING DROPPING SPEED TO AROUND 20MPH THE CHECK ENGINE LIGHT ILLUMINATED AS WELL. WHEN I PRESSED THE ACCELERATION IT WOULD NOT ACCELERATE BUT THE CAR STILL STAYED STEADY AT 20 MPH. I PULLED OVER TO GET OUT OF TRAFFIC AND TURNED THE CAR OFF. I STARTED IT BACK AND PULLED OUT AND IT SEEMED TO CORREC... Read more
Incident date: Aug 12, 2013
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 40-45 MPH, THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
CHRYSLER
TOWN AND COUNTRY
(2013) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 12, 2015
Incident date: Jul 12, 2014
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/24/15* CN THE CONSUMER ALSO STATED WHEN SHIFTING FROM PARK OR REV... Read more
Incident date: Oct 3, 2011
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN ... Read more
Incident date: Dec 6, 2014
TL* THE CONTACT OWNS A 2009 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY DECELERATED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE GEAR SHIFT FAILED TO SWITCH INTO THE DRIVE POSITION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE ... Read more
Incident date: Dec 17, 2014
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME DIFFICULT TO REMOVE FROM THE IGNITION. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V17000 (FUEL SYSTEM, GASOLINE) AND THE CONTACT STATED THAT AFTER THE REPAIRS THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SHIFTER AND THE TRANSMISSION NEEDED... Read more