Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: May 5, 2010
I HAVE HAD TO HAVE 5 AXLE SEALS REPLACED IN THIS VEHICLE FROM THE DEALER. THE LAST TIME WAS MAY 5, 2010. *TR
Incident date: Jan 4, 2010
TL*THE CONTACT OWNS A 2007 TOYOTA CAMRY HYBRID. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH IN REVERSE ON A SLIGHT INCLINE IN THE DRIVEWAY. THE HYBRID SYSTEM OVERHEATED WARNING LIGHT AND MASTER WARNING LIGHT INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. WHILE PRESSURE WAS APPLIED ON THE ACCELERATOR PEDAL THERE WAS NO POWER RESPONSE. UNEXPECTEDLY, THE VEHICLE ROLLED FORWARD WITH THE GEAR SHIFTER ... Read more
Incident date: Jun 14, 2008
TL* THE CONTACT OWNS A 2007 SUZUKI VZR1800 MOTORCYCLE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED THAT AFTER SHIFTING IN GEAR AND DEPRESSING THE ACCELERATOR PEDAL, THE MOTORCYCLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER NINE TIMES FOR THE IDENTICAL FAILURE. THE DEALER PREVIOUSLY REPLACED ... Read more
DODGE
JOURNEY AWD
(2009) — POWER TRAIN:AUTOMATIC TRANSMISSION
May 19, 2010
Incident date: Apr 10, 2010
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE 3 MPH IN HIS GARAGE, HE SMELLED A BURNING ODOR. A FEW WEEKS LATER AFTER DRIVING FIFTEEN MILES AT A TRAFFIC LIGHT, HE SMELLED SMOKE AND SAW IT BEHIND THE LEFT FRONT WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER STATED THAT THEY WERE WAITING FOR FURTHE... Read more
Incident date: May 10, 2010
AUTOMATIC TRANSMISSION FAILS ABRUPTLY. VEHICLE ACCELERATES ABRUPTLY WHEN GEARS SHIFT. POTENTIAL SAFETY HAZARD IF FAILURE OCCURS IN HIGHWAY. *TR
Incident date: Apr 23, 2010
MY 2007 6 CYL RAV4 HAS UNDER 30K MILES ON IT. WAS FINE AND AFTER SITTING UN-DRIVEN IN MY GARAGE FOR 3 WEEKS, NOW THE CHECK ENGINE LIGHT, VSC, AND 4 WHEEL DRIVE LIGHTS STAY ON. THE TRANSMISSION NO LONGER SHIFTS INTO OVERDRIVE (STAYS IN 4TH GEAR) AT HIGHWAY SPEEDS. RANDOM DELAYED ACCELERATION WHEN MAKING SLOW SPEED TURNS (USUALLY AT INTERSECTIONS OR PASSING IN SLOW MOVING RUSH-HOUR TRAFFIC) RESULTIN... Read more
Incident date: May 13, 2010
MY 2004 FREESTAR SUDDENLY QUIT RUNNING LAST WEEK. THERE WAS VERY LITTLE FORWARD POWER AND NO REVERSE POWER. IT ALSO BEGAN SITTING AND SPUTTERING TERRIBLY AND WOULD NOT START. I MADE IT TO THE EDGE OF TRAFFIC. IT HAD BEEN WET AND RAINY ALL WEEK. NOW THAT THE WEATHER IS DRY THE VAN STARTS. THIS IS AN ONGOING ISSUE. I HAVE ALREADY REPLACED THE TRANSMISSION ONCE. *TR
Incident date: May 14, 2010
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. WHILE DRIVING AT 20 MPH, THE CONTACT NOTICED THAT THE VEHICLE SUDDENLY JERKED FORWARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 76,000.
Incident date: May 19, 2010
2005 HONDA ODYSSEY TOURING VAN THIS PROBLEM STARTED A WHILE AGO WHEN THE VAN GETS TO A STEADY SPEED OF APROX 40 USUALLY AT A SLIGHT INCLINE THE CAR STARTS TO JITTER OR FEEL LIKE GOING OVER RAILROAD TRACKS. NOW IT IS HAPPENING AT OTHER SPEEDS. I WAS TOLD IT WAS A CRACKED BLOCK MONTHS AGO AND HAD IT REPLACED. THIS DID NOT FIX THE PROBLEM. NOW BEING TOLD TORQUE CONVERTER WILL FIX THE PROBLEM ... Read more
Incident date: Jan 10, 2008
MY 2001 HONDA 4-CYL EX REPEATEDLY EXPERIENCES TRANSMISSION SLIPPING BETWEEN FIRST AND SECOND GEARS, ESPECIALLY WHEN DECELERATING AND RE-ACCELERATING (E.G., IN STOP AND GO TRAFFIC OR WHEN DESCENDING ON A PARKING GARAGE RAMP AND THEN REACCELERATING ONCE ON THE PARKING LEVEL). SYMPTOMS CAN INCLUDE A NEUTRAL IDLE FOLLOWED BY SUDDEN LURCH, TO NO TRACTION AND A RACING OF THE MOTOR WHILE THE VEHICLE "HUN... Read more
CHEVROLET
TRAILBLAZER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
May 19, 2010
Incident date: May 16, 2010
WE WERE DRIVING ON I-85 IN VIRGINIA WITH CRUISE CONTROL ON WHEN THE ENGINE STARTED RACING. WE LIMPED INTO A SERVICE STATION AT THE NEXT EXIT TO HAVE THE TRAILBLAZER LOOKED AT. WE ONLY HAD 1ST AND 2ND GEAR REMAINING ON OUR TRANSMISSION AND HAD TO HAVE THE SUV TOWED TO THE NEXT MAJOR CITY AND SPEND THE NIGHT UNTIL THE DEALERSHIP OPENED ON MONDAY. THE END RESULT IS THAT THE TRANSMISSION FAILED ... Read more
Incident date: Apr 12, 2010
DRIVING CAR TO THE STORE AND CAME OUT OUR CAR WOULD NOT MOVE. RAN FINE BUT WOULD NOT GO INTO GEAR. MECHANIC SAID OUR TORQUE CONVERTER WENT OUT. THEY SEE ABOUT 2-3 TAURUS'S A MONTH WITH THE SAME PROBLEM. COST AROUND $800.00 TO FIX. NEEDS RECALLED CONSIDERING ALL THE COMPLAINTS I'VE BEEN READING WITH THE SAME PROBLEM. *TR
Incident date: May 12, 2010
2003 MINI COOPER WITH FAILING CVT TRANSMISSION. THIS TRANSMISSION WAS DISCONTINUED BY MINI AND SUBSEQUENTLY IS FAILING AT LESS THAN 100K MILES. THE TRANSMISSION FAILURE IS ABRUPT AND CAN POSSIBLY LEAVE THE PASSENGER/S STRANDED IN ONCOMING TRAFFIC. CONSULTED WITH MINI OF GREENVILLE , SC THIS WEEK AND THEY STATED THAT THEY ARE NOT RESPONSIBLE FOR THE FAILING TRANSMISSIONS AND COST TO REPLACE IS APP... Read more
Incident date: May 16, 2010
THE PARK SHIFT INTERLOCK SYSTEM HAS BECOME INOPERATIVE. *TR
Incident date: May 17, 2010
MY 2003 TOYOTA RAV4 IS SLIPPING, BUCKING, AND DRAGGING: TRANSMISSION PROBLEMS, JUST LIKE ALL THE REST! WHAT MORE IS THERE TO SAY? BESIDES THE FACT THAT I DON'T FEEL SAFE DRIVING IT WITH MY 6 MONTH OLD DAUGHTER IN THERE, AND I HAVE NO MONEY TO HAVE IT FIXED! *TR
SUBARU
B9 TRIBECA
(2009) — POWER TRAIN:AUTOMATIC TRANSMISSION
May 18, 2010
Incident date: May 16, 2010
ENGINE STALL OUT / FLASHING ATOIL LIGHT / CHECK ENGINE LIGHT ON / FLASHING VSC LIGHT ON/ FLASHING CRUISE CONTROL LIGHT. - VEHICLE RUNNING ROUGH. THIS IS THE SECOND INCIDENT WITH SIMILAR SYMPTOMS. FIRST OCCURRED 2/23/2009 -(2567 MILES) DX WITH TRANSMISSION SOLENOID PROBLEM. REPAIRED W/DX CODES P1578, P0700 CURRENT INCIDENT AT 24,000 MILES - DEALERSHIP REPORTING DIFFICULTY IN DIAGNOSING PROB... Read more
Incident date: May 18, 2010
2005 MERCURY MONTEGO PREMIER HAS BEEN EXPERIENCING ROUGH AND BUCKING TRANSMISSION SHIFTS AT 2ND AND 3RD GEARS, VERY OCCASIONAL SHIFT INTO NEUTRAL BY ITSELF WHILE IN MOTION AND ACCELERATING AND SHUDDERING TRANSMISSION SHIFTS DURING DECELERATION OR BRAKING SINCE APPROX. 50, 000 MILES (25, 000 MILES BEFORE MY EXTENDED WARRANTY EXPIRED). DEALER SERVICE WAS CONSULTED MULTIPLE TIMES. HOWEVER, I WAS ALW... Read more
Incident date: Apr 6, 2010
TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH, THE ENGINE BEGAN MAKING UNUSUAL SOUNDS AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A LOCAL REPAIRS SHOP WHERE SHE WAS ADVISED THAT THE TRANSMISSION HAD FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 113,000.
Incident date: Dec 15, 2009
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. WHILE DRIVING AT APPROXIMATE SPEEDS OF 25 MPH, THE VEHICLE BEGAN ABNORMALLY JERKING. THERE WAS AN UNUSUAL INCREASE IN ENGINE RPMS AS THE CONTACT APPLIED THE BRAKES AND THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP. THE MECHANIC ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CU... Read more
Incident date: May 10, 2010
VEHICLES TRANSMISSION SLIPS CAUSING LOSS OF POWER TO GEARING. UNSAFE CONDITIONS EXISTS WHILE TRYING TO USE POWER TO AVOID ACCIDENTS. WHEN VEHICLE KEY IS SWITCHED OFF THEN ON AGAIN, TRANSMISSION RESETS UNTIL NEXT EVENT OF POWER LOSS. *TR
Incident date: Mar 14, 2010
MY CHECK ENGINE LIGHT TURNED ON AND I BROUGHT IT TO MY MECHANIC TO INSPECT. IT TURNED OUT THERE WAS A PROBLEM WITH THE TRANSMISSION. I DID NOTICE THAT MY CAR WAS NOT PICKING UP SPEED AS USUAL AND WHEN THE GEAR SHIFTED, IT FELT SLIGHTLY OFF. I BOUGHT MY CAR NEW AND MAINTAINED IT WELL. IT IS 9 YEARS OLD BUT HAS ONLY APPROX. 47,000 MILES WHEN I FOUND OUT I HAD TRANSMISSION PROBLEM. I CALLED HOND... Read more
Incident date: Jan 26, 2010
2004 NISSAN MURANO AWD LEAKS FLUID FROM TRANSFER CASE AND/OR CVT TRANSMISSION ASSEMBLY RESULTING IN EVENTUAL FAILURE OF THE TRANSFER CASE AND/OR TRANSMISSION. *TR
Incident date: May 14, 2010
TREND OF TRANSMISSION FAILURE IN THE EARLY MODEL 1999-2002 HONDA ODYSSEY MINIVAN. WHILE MY TRANSMISSION FAILURE DID NOT RESULT IN CRASH OR INJURY, THERE ARE A SIGNIFICANT NUMBER OF ODYSSEY OWNERS THAT REPORT THE SAME FAILURE, WHICH COULD POTENTIALLY BE DANGEROUS WHILE DRIVING. I BOUGHT A NEW 2002 HONDA ODYSSEY FROM LEJEUNE HONDA (JACKSONVILLE NC) ON 31 DEC 2001. AT APPROX 70,000 MILES, THE TRAN... Read more
Incident date: May 14, 2010
TL* THE CONTACT OWNS A 2003 TOYOTA RAV4. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE EXPERIENCED TROUBLE SHIFTING FROM FIRST TO SECOND GEAR AND WOULD ABRUPTLY JERK WHEN DOING SO. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION AND ELECTRONIC CONTROL MODULE (ECM) WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERS... Read more
Incident date: May 14, 2010
MY 2003 RAV4, SUDDENLY BEGAN HAVING INTERMITTENT TRANSMISSION PROBLEMS - THE TRANSMISSION STICKS IN FIRST GEAR THEN BANGS INTO SECOND; JERKING SPORADICALLY - NOT MOVING, THEN LUNGING FORWARD. IT IS DANGEROUS. MY MECHANIC SAID THAT IT WAS A COMMON PROBLEM WITH MY TOYOTA AND THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED ALONG WITH THE COMPUTER THAT CONTROLS IT. $3,500. MY CAR HAS JUST OVER 100,0... Read more
Incident date: May 18, 2010
WITH NO WARNING, OUR VAN WOULD NOT GO INTO ANY GEAR. WE WERE FORTUNATE TO BE JUST PULLING AWAY WHEN TRANSMISSION DISENGAGED AND NOT ON THE HIGHWAY. AFTER INVESTIGATING PROBLEM, SEEMS MECHANIC WILL HAVE TO REPLACE/REBUILD TRANSMISSION. *TR
Incident date: May 15, 2010
I HAVE A 2008 DODGE AVENGER AND ON SATURDAY 5/15/10 MY CAR GOT STUCK IN PARK AND WOULD NOT SHIFT. WE WERE ABLE TO SHIFT IT MANUALLY TO GET IT HOME BUT AFTER RESEARCHING THE PROBLEM I FOUND IT IS A COMMON PROBLEM WITH THIS MAKE AND MODEL OF CAR, YET THERE IS STILL NO RECALL. IT IS NOT COVERED UNDER MY WARRANTY AND DODGE WANTS $50 TO JUST LOOK AT IT AND TELL ME WHAT IT IS ALTHOUGH I ALREADY KNOW WHA... Read more
Incident date: May 17, 2010
2006 PONTIAC SOLSTICE...DIFFERENTIAL NOISES AND CLUNKING WHILE TURNING SLOW CORNERS. DEALER INSTALLED RECALL FOR SEAL AND LUBE..STILL MAKES LOUD NOISES AT HIGHWAY SPEEDS NOW . SOUNDS LIKE SOMETHING IS LOOSE. I HAVE SEEN MANY COMPLAINTS FROM OTHER OWNERS FOR THIS SAME PROBLEM AND SOME OF THEM HAVE HAD LOCK UPS THAT CAUSED THEM TO LOSE CONTROL OF THE VEHICLE...SOME ONE HAS TO STEP UP TO GM AND GET ... Read more
Incident date: Apr 11, 2010
I HIT A SMALL POT HOLE AND WHEN I GOT TO THE PARKING LOT I WAS TOLD MY REAR TIRES WERE SIDE WAYS. MY HUSBAND WAS ABLE TO GET THE CAR HOME 2/10THS OF A MILE. WHEN THE MECHANIC LOOK AT IT HE SAID THE POT HOLE WASN'T THE PROBLEM. IT WAS ALREADY CRACKED. HE SAID HE HAD REPAIRED A NUMBER OF AXLES ON FORD. ALSO, MY TRANSMISSION BEGAN SKIPPING AT THE SAME TIME THIS WHOLE INCIDENT STARTED. WHEN WE FIRST... Read more
Incident date: May 16, 2010
MY CHECK ENGINE LIGHT CAME ON IN MY 2006 JEEP COMMANDER THIS IS A COMMON PROBLEM CODE 0700 FAILURE OF TRANSAXLE CONTROL MODULE IT WAS A RECALL FOR THE 4.7 BUT NOT THE 3.7 IT CAN BE LIFETHREATNING FOR YOUR TRUCK TO HESITATE WHILE YOU ARE MERGING INTO TRAFFIC SOMETHING NEEDS TO BE DONE. *TR
Incident date: Nov 4, 2009
2006 CHEVY HHR - AUTOMATIC TRANSMISSION DOES NOT LOCK INTO POSITION, CAN FREELY SLIP TRANSMISSION SHIFTER FROM PARK, REVERSE, NEUTRAL, DRIVE AND LOWER GEARS WITH LITTLE PRESSURE AND WITHOUT DEPRESSING THE SHIFTER LOCKING LATCH. GM HAS RECALLED 2010 MODELS WITH SIMILAR ISSUES BUT NONE OF THE PREVIOUS YEAR MODEL HHRS DEALERSHIP WANTS $150.00 TO TRY NEW BATTERY TO SEE IF IT WILL FIX THE PROBLEM. ... Read more
Incident date: May 12, 2010
HAVE A 2004 MINI COOPER WITH 65,000 MILES TOTAL AND ONLY 6200 MILES IN LAST 20 MONTHS AND CAR SERVICED REGULARLY. AUTOMATIC TRANSMISSION HAS NOW STARTED TO NOT SHIFT PROPERLY AND MINI SERVICE REPROGRAMMED TRANSMISSION BUT PROBLEMS HAVE RECURRED AND AGAIN MINI WANTS TO REPROGRAM TRANSMISSION. IF THIS DOES NOT WORK, TRANSMISSION WILL HAVE TO BE REPLACED AT COST OF $6500.00. THERE IS NO REPAIR OR ... Read more
VOLKSWAGEN
JETTA
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
May 18, 2010
Incident date: Apr 20, 2010
WHILE DRIVING A 2006 VW JETTA DIESEL, ALL POWER WAS LOST TO THE DRIVE WHEELS WITH THE PRNDS DISPLAY ON THE DASHBOARD FLASHING. CAR HAS 46,000 MILES ON IT. THIS HAS BEEN REFERRED TO AS A FALSE NEUTRAL. I WAS ABLE TO COAST TO THE ROAD SIDE, TURN OFF THE CAR AND RESTART IT WITH NORMAL FUNCTION OF 300 YARDS THEN PROBLEM REPEATED REQUIRING A TOW TO THE DEALER. A FAILURE OF THE MECHATRONIX UNIT IN T... Read more
Incident date: Apr 1, 2010
2007 HONDA ODYSSEY EX-L-TRANSMISSION IS SHUDDERING WHILE DRIVING AT 30-40 MPH. THE PROBLEM SEEMS TO HAPPEN WHEN I SLOW DOWN THEN PRESS ON THE GAS AGAIN. IT FEELS LIKE I AM DRIVING OVER RAILROAD TRACKS. I ALSO NOTICED THAT IT HAPPENED TODAY FOR THE FIRST TIME AT 55 MPH. I ALSO NOTICE THAT THE CAR "PULLS" BACK SLIGHTLY WHEN I AM DRIVING AT HIGHER SPEEDS--IT FEELS LIKE I AM LETTING MY FOOT OFF TH... Read more
Incident date: May 10, 2010
MY 2003 FORD TAURUS TRANSMISSION JUST GAVE OUT WHILE DRIVING. FORTUNATELY I WAS ABLE TO COAST OFF ROAD AND GET CAR TOWED TO DEALERSHIP. I HAVE ONLY 83,000 MILES ON CAR AND TRANSMISSION GAVE NO WARNING IT WAS GOING! NOW I HAVE TO PAY 2650 DOLLARS TO FIX TRANNY FORD KNEW WAS BAD! *TR
Incident date: May 5, 2010
I HAVE A 2007 TOYOTA COROLLA WITH 30K MILES ON IT. TWO WEEKS AGO MY CHECK ENGINE LIGHT TURNED ON AND THE AUTOMATIC TRANSMISSION BEGAN SHIFTING ROUGHLY. AFTER A WHILE IT WOULD START RUNNING OK AND THE CHECK ENGINE LIGHT WOULD GO OFF. I TOOK IT TO JIFFY LUBE THINKING THAT IT WAS LOW ON TRANSMISSION FLUID AND IT WAS NOT. THIS CONTINUED FOR TWO WEEKS AND I TOOK IT TO THE DEALERSHIP THIS MORNING. ... Read more
Incident date: May 16, 2010
TL*THE CONTACT OWNS A 2005 CHEVROLET UPLANDER. WHEN THE VEHICLE WAS SHIFTED INTO DRIVE, THE VEHICLE WOULD MOVE BACKWARD. THE FAILURE OCCURRED TWICE. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO SUBMIT THE VEHICLE FOR A DIAGNOSTICS TEST AND WOULD BE RESPONSIBLE FOR ANY REPAIR COSTS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 71... Read more
VOLKSWAGEN
PASSAT
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
May 17, 2010
Incident date: May 15, 2010
AUTOMATIC TRANSMISSION HARD DOWNSHIFTS FROM 5TH TO 4TH. TOOK TO DEALERSHIP TO INVESTIGATE. THEY CLAIMED TRANSMISSION NEEDED REPLACING. CALLED MANUFACTURER TO REQUEST THEY TAKE OWNERSHIP OF ISSUE. THEY DECLINED ANY RESPONSIBILITY BUT DID NOT DENY ISSUE. TRANSMISSIONS IN MODERN CARS RARELY BREAK POINTING TOWARDS A MANUFACTURING DEFECT OR DESIGN FLAW. SAFETY HAZARD IS THAT THE TRANSMISSION COULD ... Read more
Incident date: May 14, 2010
I BOUGHT A 2006 EXPLORER AND HAVE HAD NUMEROUS ISSUES.THE FIRST MAJOR ISSUE WAS WHEN MY CAR WOULD OCCASIONALLY STALL OR DIE OUT. I BROUGHT THE CAR IN AND WAS TOLD THEY COULDN'T FIND ANYTHING WRONG. I BROUGHT IT BACK AGAIN BECAUSE IT STALLED ON THE HWY WHILE I WAS DOING 65 MPH AND THE CAR DIED. I WAS UNABLE TO PULL OFF TO THE SIDE BECAUSE THE CAR WOULD NOT STEER. I GOT THE CAR TO THE DEALER AND WAS... Read more
Incident date: May 16, 2010
TRANSMISSION ON 2005 NISSAN IS NOT OPERATING NORMALLY. THIS IS AN ON-GOING PROBLEM AND OCCURS WHEN ENGINE IS WARM. TRANSMISSION HAS A HARD "CLUNK" GOING FROM 2ND TO 3RD GEAR ON ACCELERATION...AND FROM 4TH TO 3RD...3RD TO 2ND ON DECELERATION. TRANSMISSION RECENTLY WENT INTO "SAFE" MODE WHERE IT'S ALWAYS IN 4TH OR 5TH GEAR. CHECK ENGINE LIGHT IS INTERMITTENT. CAR DRIVES NORMALLY AT HIGHWAY SPEE... Read more
Incident date: Dec 16, 2009
TRANSMISSION DOES NOT SHIFT SMOOTHLY, ESPECIALLY WHEN COMING TO A STOP YOU CAN FEEL AND HEAR THE TRANSMISSION DOWN SHIFTING. FIRST WE COULD FEEL THE ENGINE JUTTER BETWEEN 35 - 40 MPH WHEN UPSHIFTING. DEALER SAID IT NEEDED A SOFTWARE UPGRADE. WE GOT THE SOFTWARE UPGRADE - MADE IT WORSE. THEY THEN SAID IT NEEDED A NEW TORQUE CONVERTER. THE NEW TORQUE CONVERTER FIXED THE JUTTERING, NOW THE DOWNSHIFTI... Read more
FORD
EXPEDITION
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
May 17, 2010
Incident date: May 15, 2010
VEHICLE LEFT PARKED ON FLAT SURFACE, I GOT BACK IN AFTER IT HAD BEEN PARKED FOR ABOUT 5 MINUTES.. AS SOON AS I GOT IN, THE VEHICLE STARTED ROLLING FORWARD. I IMMEDIATELY APPLIED THE BRAKE AND CHECKED THAT THE SHIFTER WAS FULLY IN "PARK", WHICH IT WAS. AS SOON AS I LET OFF THE BRAKE, THE VEHICLE ROLLED ABOUT ANOTHER FOOT BEFORE STOPPING ITSELF. *TR
Incident date: May 3, 2010
TL*THE CONTACT OWNS A 2006 MAZDA3. WHILE DRIVING AT 60 MPH, THE SHIFT SHOCKED AND BUCKED. WHEN THE CONTACT ENGAGED THE BRAKES, THE ENGINE SUDDENLY REVVED. THE VEHICLE SHIFTED BACK UP TO FIFTH GEAR AND FUNCTIONED NORMALLY. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS NO MATTER THE SPEED. THE FAILURE ALSO OCCURRED WHEN SHIFTING FROM FIRST TO SECOND GEAR. THE CONTACT STATED THAT THERE WAS A SERVICE ... Read more
Incident date: Nov 30, 2007
MY FAMILY OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING THROUGH MOUNTAINOUS HIGHWAY CONDITIONS, OUR TRANSMISSION FAILED. EVEN THOUGH THE DASH HAS WARNING LIGHTS, THERE WAS NO WARNING WHEN WE LOST ALL MOTIVE POWER AT HIGHWAY SPEEDS. WE WERE FORTUNATE TO MAKE IT TO THE SIDE OF THE ROAD WITHOUT BEING RUN DOWN BY THE NUMEROUS SEMI TRUCKS THAT WERE CLOSE ON OUR TAIL PIPE GOING UP A HILL. WE WERE MORE... Read more
Incident date: May 5, 2010
WHEN I PURCHASED MY 2007 NISSAN SENTRA I HEARD A TICKING SOUND UNDER THE VEHICLE TOOK IT TO THE DEALER ONCE THEY SAID IT WAS NORMAL. IT GOT WORSE TOOK IT AGAIN THEY SAID NOTHING WAS WRONG. NOW I FOUND OUT THAT BOTH OF THE FRONT AXLES ARE LEAKING GREASE EVERYWHERE ONLY ITS BEEN AWHILE NOW MY VEHICLE IS NO LONGER UNDER WARRANTY. WHAT THIS HAS CAUSED IS THE VEHICLE TO SHAKE AND THE MOTOR MOUNT TO CRA... Read more
Incident date: May 10, 2010
TL*THE CONTACT OWNS A 2003 PONTIAC VIBE. WHILE STOPPED AT A TRAFFIC LIGHT, THE CONTACT NOTICED A RATTLING SOUND FROM UNDER THE VEHICLE. SECONDS LATER, THE CONTACT ATTEMPTED TO ACCELERATE BUT THE VEHICLE WOULD NOT MOVE FORWARD. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAIN... Read more
Incident date: Nov 28, 2008
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. WHILE DRIVING AT VARIOUS SPEEDS IN THIRD AND FOURTH GEAR, THE VEHICLE WOULD JERK CONSTANTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT NO CODES WERE DISPLAYED DURING THE DIAGNOSTICS TEST. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000. THE CURRENT MILEAGE WAS APPROXIMATELY 137,000
Incident date: May 8, 2010
2002 ACURA MDX: FOR ABOUT 2 MONTH'S THERE SEEMED TO BE LOSS OF POWER DURING DRIVING. I ASSUMED MAYBE I WAS WEARING SHOES WITH HIGHER HEELS AND PASSED IT OFF AS NOT PRESSING THE GAS PEDAL AS HARD AS I THOUGHT. 2 WEEKS AGO WHILE DRIVING THE VEHICLE MADE A LOUD SOUND AND LOSS FORWARD MOTION POWER, THE CHECK ENGINE LIGHT CAME ON. WE STOPPED AND HAD THE VEHICLE LOADED ON A CAR TRAILER TO THE NEAREST ... Read more
Incident date: Feb 20, 2010
THE LATCH THAT LETS YOU TAKE THE CAR OUT OF PARK IS MALFUNCTIONING THAT ONLY ALLOWS YOU TO TAKE THE CAR OUT OF PARK BY PUSHING A PINK LATCH BUTTON UNDER THE SHIFTER. *TR
JEEP
GRAND CHEROKEE
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
May 17, 2010
Incident date: May 17, 2010
RUBBER/PLASTIC PIECE THAT RIDES ALONG WHEN SHIFTING BECAME BUNCHED UP AND COULDN'T SHIFT INTO PARK OR DRIVE. HAD TO CUT OUT THE BUNCHED UP PIECE AS CAR WAS IN MIDDLE OF ROAD. THIS RUBBER/PLASTIC PIECE IS PART OF THE SHIFTER BEZEL TRIM THAT KEEPS DUST AND DIRT FROM GETTING INTO THE SHIFTER AREA. NOTHING HAS BEEN DONE AS DEALER WANTS $720.00 FOR THE PART PLUS LABOR!!??!!?? THIS IS LUDICROUS!!!!!! *... Read more