Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: May 27, 2010
I PURCHASED A 2004 CADILLAC ESCALADE IN MARCH 2010, HOWEVER SOON AFTER PURCHASE MY WATER PUMP HAD A LEAK WHICH THE DEALERSHIP STATED THEY COULDN'T DO NOTHING ABOUT IT, A MONTH LATER WHEN I WENT TO BACK UP MY VEHICLE THE REVERSE DID NOT WORK MY CAR DOES NOT HAVE NO REVERSE I HAVE CONTACT CADILLAC DEALERSHIP AND THEY ACT LIKE I DON'T KNOW WHAT I AM TALKING ABOUT AND ALSO THE TRANSMISSION GAUGE INSID... Read more
Incident date: May 1, 2010
TRANSMISSION FAILURE IN 2001 HONDA CIVIC DX WITHIN AVERAGE MILEAGE OF THE LIFESPAN OF THE VEHICLE. I HAVE FOUND NUMEROUS COMPLAINTS ON THIS SAME YEAR HONDA ON THE INTERNET, OVER 4,000 TO BE EXACT. ALL OF WHICH ARE REFERENCING WHY A RECALL HAS NOT OCCURRED YET ON THIS MAKE AND MODEL. *TR
Incident date: May 28, 2001
2001 BMW 325CIC FAILS TO GO INTO REVERSE GEAR. CONSEQUENCE IS THE PROSPECT OF UP TO $5-6000 IN REPAIRS TO REPLACE. *TR
TOYOTA
CAMRY SOLARA
(2004) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 28, 2010
Incident date: May 11, 2010
2004 TOYOTA SOLARA SEV6 SPORT- VEHICLE HAS ON SEVERAL OCCASIONS WHEN TRAVELING AT "PARKING LOT SPEEDS" OR IN "STOP & GO TRAFFIC" , OR BEFORE COMING TO A COMPLETE STOP - ACCELERATES WITHOUT WARNING AND WHEN BRAKES (ANTI-LOCK YET) ARE DEPRESSED, THERE IS ABSOLUTELY NO RESISTANCE. VEHICLE DOES NOT STOP!! ENGINE SURGES. FLOOR MATS NO ISSUE. FIRST INCIDENT 2008 OR 09, I HAD PULLED INTO A PARKIN... Read more
Crash
1 injured
Incident date: May 23, 2010
ERRATIC SHIFTING OF GEARS IN TOYOTA RAV4. SHIFTS HARD OR SLOWLY, CAUSING SAFETY ISSUE WHILE DRIVING. HAD TO REPLACE THE TRANSMISSION AND COMPUTER. *TR
Incident date: May 17, 2010
2003 SATURN VUE 117,000 MILES TRANSMISSION WENT OUT WHILE DRIVING ON BUSY STREET NO WARNING. CALLED GM FOUND OUT ABOUT A "BULLETIN" THEY HAD IN PLACE ON MY SATURN VUE 100,000 MILES OR 8YRS OLD AND THEY WOULD REPLACE TRANSMISSION FOR HALF THE COST WHICH IS 7,000 DOLLARS!!!!! I TRIED TO GET A FEW ESTIMATES BUT NOBODY BUT THE DEALER WANTED TO EVEN MESS WITH THIS TYPE OF TRANSMISSION? DON'T KNOW WHAT ... Read more
1 injured
OLDSMOBILE
INTRIGUE
(2000) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 27, 2010
Incident date: May 27, 2010
2000 OLDSMOBILE INTRIGUE. CONSUMER STATES PROBLEM WITH CHECK ENGINE LIGHT AND A.I.R. PUMP *TGW THE CONSUMER STATED THE AIR CONDITIONER FAILED AND WAS BLOWING OUT HOT AIR ON THE PASSENGER SIDE AND COLD AIR ON THE DRIVERS' SIDE. THE WHEELS WERE NO GOOD. THE PLATING ON THE INSIDE WOULD COME OFF AND CREATE PROBLEMS FOR THE TIRES SEALING PROPERLY, THEREFORE AN UNEVEN WEAR OCCURRED. THE CONSUMER ALSO... Read more
Incident date: May 21, 2010
MY 2001 HONDA ODYSSEY FAILED TO UP SHIFT WHILE I AM ENTERING A HIGHWAY, ALMOST CAUSING A CRASH WITH THE BIG RIG BEHIND ME. MY MECHANIC TOLD ME THE TRANSMISSION FAILED AT 95K MILES AND HAD TO BE REBUILD. I ALSO FIND MANY SIMILAR REPORTS ON THE INTERNET ABOUT HONDA ODYSSEY'S TRANSMISSION FAILURE. SEEMS LIKE THERE IS A QUALITY ISSUE REGARDING HONDA ODYSSEY'S TRANSMISSION. *TR
Incident date: May 26, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) DEAR [XXX], I AM VERY HAPPY TO SEE YOUR ORANIZATION TAKING AN INTEREST IN THIS ISSUE. IT IS A VERY DANGEROUS PROBLEM WITH THIS VEHICLE THAT BMWNA IS WELL AWARE OF, BUT INSISTS THAT IT IS "NORMAL BEHAVIOR" FOR MY CAR/TRANSMISSION. I BROUGHT THE CAR INTO THE DEALER, AND THEY WERE ABLE TO REPRODUCE IT, BU... Read more
Incident date: Mar 1, 2009
FAULTY TRANSMISSION ON 2000 FORD EXPLORER. O/D LIGHT FLASHES AND TRANSMISSION SHIFTS HARD. OCCURS ON MID TO LONG RANGE TRIPS AND WILL LIKELY REQUIRE A TRANSMISSION REBUILD. IT IS KNOWN THAT THIS IS A COMMON ISSUE WITH FORD SUV'S/TRUCKS FROM LATE 90'S AND EARLY 2000'S, BUT FORD REFUSES TO "ACKNOWLEDGE" THE ISSUE. *TR
Incident date: May 20, 2010
TRANSMISSION HAD TO BE REPLACED ON LATE 2007 TOYOTA 4RUNNER WITH ONLY 63,000 MILES ON IT. ADDITIONALLY, OIL PAN SYSTEM HAD TO BE REPLACED. TOYOTA CLAIMED IT WAS AFTERMARKET PARTS, YET TOYOTA IS HAS REGULARLY CHANGED THE OIL AND PERFORMED ALL MAINTENANCE ON THE VEHICLES AS RECORDS SHOW. TOYOTA COVERED THE COST OF THE TRANSMISSION BUT CHARGED THE CUSTOMER LABOR DESPITE BEING OUT OF WARRANTY, WHI... Read more
NISSAN
PATHFINDER
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 27, 2010
Incident date: Dec 31, 2009
IN DEC. '09, NOTICED REAR END VIBRATION AND CLINKING SOUND. THOUGHT IT MIGHT BE TRANSMISSION PROBLEM. PURE COINCIDENCE-BROUGHT IT TO DEALER FOR COOLANT FLUSH WAS TOLD THAT THERE WAS TRANS FLUID IN MY RADIATOR. CALLED MY TRANS REPAIR PEOPLE (NOT NISSAN). THEY WERE AWARE OF PROBLEM. TOLD ME THAT RADIATORS IN PATHFINDER 2005'S WERE DEFECTIVE. COOLANT LEAKED THROUGH ONE OF RADIATOR TRANS COOLERS, INT... Read more
CHEVROLET
SUBURBAN 1500
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 27, 2010
Incident date: May 2, 2010
DRIVING IN A 55MPH ZONE, VEHICLE TRANSMISSION FAILED. IT APPEARED THAT THE AUTO 4X4 SWITCH WAS CHANGING. PLACED VEHICLE BACK IN 2 WHEEL DRIVE, DRIVING 55MPH, TRANSMISSION FAILED AGAIN. WHEN SWITCH WAS SET IN AUTO 4X4, THE VEHICLE RAN IN 4 WHEEL DRIVE BUT NO OTHER SETTINGS WORKED PROPERLY. I HAVE HAD MULTIPLE DIAGNOSIS ATTEMPTS. THERE ARE BULLETINS ON THE AUTO 4X4 ACTUATOR AND ON A TRANSFER CASE MO... Read more
Incident date: Apr 27, 2010
SHORTLY AFTER PROCEEDING THROUGH A BUSY INTERSECTION WHILE DRIVING IN THE LEFT LANE, AT APPROXIMATELY 55 MPH, MY VEHICLE SIMPLY QUIT MOVING. THE ENGINE WOULD REV, BUT THE VEHICLE CAME TO A SUDDEN STOP. HOW I DIDN'T GET REAR ENDED AT THAT TIME, OR AS I SAT WAITING FOR ASSISTANCE, IS A COMPLETE MIRACLE. THE CAR WOULD SHIFT IN GEARS, HOWEVER WOULD NOT MOVE. A FIREMAN ENDED UP STOPPING AND SITTING... Read more
Incident date: May 13, 2010
2010 RECALLED TOYOTA COROLLA TRANSMISSION FAILING- NOT SHIFTING CORRECTLY LOOSES POWER THEN JERKS FORWARD WHENFINALLY SHIFTS. HAPPENS INTERMITTENTLY AND ALL THE TIME ON STREETS AND FREEWAYS TOYOTA NOT PROBLEM FOUND I WAS ADVISED BY TOYOTA THIS IS NORMAL OPERATION DUE TO THE THROTTLE BODY WIRE SEVERAL COMPLAINTS NO FIX AT THIS TIME. CAR IS GOING BACK TO CORPORATE TOYOTA FOR 2ND INSPECTIO... Read more
Incident date: May 14, 2010
2010 FORD FUSION TRANSMISSION SLIPPED ON HIGHWAY AT 70 MILES PER HOUR. RPM'S INCREASED, LOSS OF SPEED - HAD TO EXIT FREEWAY ACROSS TRAFFIC AT A VERY LOW SPEED - WAS AFRAID THE CAR WAS GOING TO STALL. FORD ROADSIDE ASSISTANCE TOWED VEHICLE TO BRIARWOOD FORD IN SALINE - WAITING FOR REPAIRS. REQUESTED NEW TRANSMISSION VS. REPAIR - FORD NOT COMPLYING. VEHICLE HAD JUST BEEN AT SUBURBAN FORD IN WAT... Read more
Incident date: May 17, 2010
TRANSMISSION FAILURE AT 70,000 CAR MAINTAINED TRANSMISSION FLUSHES AT DEALER X3 AT 35,000 / 50,000 / 69,000 DEALER STATES UNAWARE OF ANY TRANSMISSION DEFECTS WITH THIS VEHICLE ALTHOUGH INTERNET SEARCH TURNS UP THOUSANDS OF COMPLAINTS MANUAL STATES NO FLUID CHANGE UNTIL 100,000 MILES NORMAL CONDITIONS SEVERE CONDITIONS A LITTLE MORE OFTEN. *TR
Incident date: May 9, 2010
TRANSMISSION SLIPPING BETWEEN 20-30MPH ALMOST LIKE ENGINE IS IN NEUTRAL. HAPPENS AT LEAST 3 TO 4 TIMES DURING 30 MINUTE PERIOD OF DRIVING. VAN SLOWS DOWN AND CAUSES TRAFFIC TO SLOW BEHIND US. VAN HAS NOT BEEN REPAIRED YET. *TR
Incident date: May 25, 2010
THIS WEEK MY 03 HONDA ODYSSEY'S TRANSMISSION IS GETTING WORSE AND I CAN NOT LONGER SHIFT TO D3 OR ANY OTHER GEAR BELOW D. I TOOK IT TO AAMCO AND IT'S GOING TO COST $1800 TO CHECK IT OUT. REPLACING IT WILL BE OVER $3K. I CALL HONDA AMERICA AND THEY TOLD ME THAT THEY ARE NOT GOING TO DO ANYTHING BECAUSE IT'S OVER THE WARRANTY LIMIT. MY IS NOW NOT DRIVABLE BECAUSE THE TRANSMISSION IS OUT. I DID NOT T... Read more
VOLKSWAGEN
BEETLE
(2004) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 26, 2010
Incident date: May 25, 2010
I BOUGHT MY DAUGHTER A 2004 BEETLE IT HAS BEGUN SHIFTING HARD 1ST THRU 3RD BOTH UP AND DOWN SHIFTING. I'VE HAD IT AT THE DEALER 3 TIMES AND AM GETTING THE SAME RUN AROUND. THERE'S NO WAY VW ISN'T AWARE OF THIS ISSUE, I CALLED VW AMERICA TO COMPLAIN ABOUT THE DEALERSHIP BUT GOT NOWHERE. I'M FED UP AND TIRED OF BEING SCREWED, THE CAR ONLY HAD 65K MILES AND I FIRST TOOK IT IN WITH 58K MILES ON IT. TO... Read more
Incident date: May 25, 2010
2005 SUZUKI FORENZA- TRANSMISSION SEEMS TO GET STUCK IN A HIGH GEAR- I DISCONNECT THE BATTERY AND THE SYSTEMS SEEMS TO RE-SET. THIS HAS HAPPENED 3 OR 4 TIMES. *TR
Incident date: May 22, 2010
SUDDEN DOWNSHIFTING WITH LOUD CLUNK AND LURCHING OF VEHICLE AT 35 MPH. FELT AS IF I HAD BEEN HIT FROM BEHIND BY ANOTHER VEHICLE. INSTINCTIVELY HIT THE BRAKES AND PULLED OVER TO CHECK FOR EXTERIOR DAMAGE, AND FOUND NONE. CONTINUED DOWN THE ROAD AND EXPERIENCED UNUSUAL INCREASES IN RPMS. WHEN I ARRIVED AT MY DESTINATION, THE VEHICLE WOULD NOT GO IN REVERSE. OWNED VEHICLE ONLY 11 DAYS. INCIDENT OCCUR... Read more
Incident date: May 23, 2010
MY HUSBAND WAS DRIVING MY 2003 FORD TAURUS TO THE CORNER STORE AND THE TRANSMISSION FAILED IN THE MIDDLE OF THE ROAD. THERE WERE NO WARNING LIGHTS OR SIGNS LEADING UP TO THE FAILURE. LUCKILY MY HUSBAND WAS ABLE TO GET TO THE END OF OUR QUARTER MILE DRIVEWAY WERE WE THEN PUSHED IT TO THE HOUSE. I AM VERY THANKFUL THIS DID NOT HAPPEN TO MY THREE CHILDREN AND I WHEN WE WERE OUT SHOPPING EARLIER THAT ... Read more
Incident date: Apr 6, 2010
2007 LEXUS ES350. CONSUMER STATES UNINTENDED ACCELERATION *TGW THE CONSUMER DID RECEIVE A RECALL NOTICE IN THE MAIL REGARDING ACCELERATOR PROBLEMS, BUT WAS NOT CONCERNED, BECAUSE HE NEVER EXPERIENCED ANY PROBLEMS PRIOR. HOWEVER, ON APRIL 6, 2010, AS THE CONSUMER WAS ABOUT TO MAKE A TURN, THE VEHICLE SUDDENLY LURCHED FORWARD AND A RED WARNING LIGHT ILLUMINATED AS WELL AS THE CHECK ENGINE LIGHT. TH... Read more
Incident date: May 1, 2010
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE WOULD NOT SHIFT INTO GEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE IT WOULD NOT MOVE AT FIRST BUT SUDDENLY JERKED FORWARD. THE DEALER STATED THAT THE AUTOMATIC TRANSMISSION WAS FAILING BUT THE PROBLEM WAS NOT BAD ENOUGH TO BE REPAIRED ALTHOUGH THE CONTACT HAD AN EXTENDED WARRANTY. THE CURRENT... Read more
Incident date: May 14, 2010
TOYOTA RAV4 CAR JERKS UPON ACCELERATING FROM STOP. CAR IS SLUGGISH TO ACCELERATE. COULD CASE WRECK WHEN TURNING LEFT ACROSS A STREET OR HIT FROM BEHIND IF RAV4 DOES NOT ACCELERATE CORRECTLY. FAILURE STARTED TO OCCUR SUDDENLY WITHOUT PRIOR PROBLEMS. DEALERSHIP STATES ECM NEEDS TO BE REPLACED BASED ON TSB FROM TOYOTA (TSB # 000206), TSB STATES "IMPROVEMENTS HAVE BEEN MADE TO THE ENGINE CONTROL M... Read more
Incident date: May 7, 2010
MY 2008 HONDA ODYSSEY HAS SIGNIFICANT LURCHING WHEN TRYING TO MAINTAIN ACCELERATION BETWEEN 20 TO 30 MILES PER HOUR. THIS PROBLEM STARTED APPROX ONE YEAR AFTER PURCHASING THE VEHICLE. HONDA REPLACED THE TORQUE CONVERTER, BUT THE SAME PROBLEM CONTINUED. HONDA JUST RECENTLY IMPLEMENTED A "SOFTWARE UPDATE" - HONDA BULLETIN #09-053 (LOCK UP CLUTCH FUNCTION). THIS PROBLEM SEEMS VERY SIMILAR TO ON-GOING... Read more
Incident date: May 22, 2010
OUR FAMILY WAS DRIVING AROUND 45MPH WHEN I NOTICED THE TRANSMISSION SLIPPED. I THOUGHT PERHAPS MY FOOT SLIPPED OFF THE ACCELERATOR BUT AFTER I STOPPED AND TRIED TO GET STARTED AGAIN THE TRANSMISSION RACED AND SHIFTED VERY HARD INTO 2ND AND THEN INTO 3RD GEAR. THEN, THE CAR DID NOT SHIFT AND RACED UP UNTIL 40MPH. I DID NOT ATTEMPT TO GO ANY FASTER AND TOOK THE CAR TO A HONDA DEALERSHIP. INITIALLY,... Read more
Incident date: Apr 1, 2010
TRANSMISSION IN MY 1999 DODGE DURANGO HAS BEGUN TO SLIP AND ITS PULLING HARD. IT WON'T GO INTO 2ND OR 3RD WITHOUT ME DEPRESS THE GAS PEDAL. I'VE TRIED TRANSMISSION FIX LUBRICANT, CHANGED THE FLUID AND FILTER, AND TUNEUP. I'VE BEEN READING FROM SEVERAL WEBSITES THAT PEOPLE ARE HAVING THE SAME PROBLEM WITH THE TRANSMISSION AND DODGE WON'T DO ANYTHING ABOUT IT. PEOPLE WORK TOO HARD TO HAVE THEIR VEHI... Read more
Incident date: Apr 10, 2010
CAR EXPERIENCES SUDDEN SURGES AND ACCELERATION WHEN IDLING (IN FORWARD OR REVERSE), AND WILL SUDDENLY DROP INTO FAILSAFE MODE AT HIGHWAY SPEED, REQUIRING TURNING OFF THE CAR AND RESTARTING IN ORDER TO DRIVE AT SPEED. CAR DROPS INTO FAILSAFE AND WILL NOT RESET - CHECK ENGINE LIGHT REMAINS ON. HAVE REPLACED AND CLEANED AIR FILTER, AIR INTAKE, MAF SENSOR. SUSPECT THROTTLE BODY REPLACEMENT NEEDED, BUT... Read more
Incident date: May 22, 2010
2004 FORD FREESTAR. THE TRANSMISSION JUST WENT OUT ALL OF A SUDDEN. I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN THE GAS WOULDN'T MOVE THE CAR, IT JUST KEPT REVVING UP. THIS IS THE FIRST PROBLEM EVER AND I LOVE MY CAR, BUT THIS IS RIDICULOUS. *TR
Incident date: May 24, 2010
TRANSMISSION SLIPS, 47,000 EASY MILES ON VOLVO XC 90 T6. *TR
Incident date: May 24, 2006
MY FRIEND'S 2006 PONTIAC G6 4-CYLINDER TRANSMISSION IS SLIPPING GEARS AND A HARD 'THUG' IS HEARD WHILE HE WAS DRIVING HIS VEHICLE. HE HAS TOLD ME THAT THIS HAS HAPPENED TO HIS CAR FOR A COUPLE OF MONTHS NOW AND HE HAS 83,000 MILES ON THE VEHICLE. I RESEARCHED THE TRANSMISSION PROBLEMS ON GOOGLE AND HE IS NOT THE ONLY ONE THAT HAS HAD THIS PROBLEM. THE LINK IS BELOW FOR THE WEBSITE. HTTP://WWW.F... Read more
Incident date: Mar 1, 2003
2002 HONDA ODYSSEY. CONSUMER STATES PROBLEMS WITH VEHICLE TRANSMISSION AND OTHER PROBLEMS *TGW THE CONSUMER STATED THE VEHICLE WOULD JERK AND SPUTTER ON ACCELERATION. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. THREE MONTHS LATER, THE VEHICLE WAS EXHIBITING THE SAME PROBLEMS. THE DEALER THEN FOUND METAL SHAVINGS IN THE TRANSMISSION, WHICH WAS REPLACED UNDER WARRANTY. ONE MONTH LATER, THE V... Read more
Incident date: May 17, 2010
THE CHECK ENGINE LIGHT CAME ON. I WAS MAKING A LEFT TURN AT A TRAFFIC LIGHT AND THE CAR STALLED IN THE MIDDLE OF THE INTERSECTION. I PUT THE CAR IN PARK AND RESTARTED IT. SHORTLY THEREAFTER THE CAR STALLED AGAIN WHILE I WAS DRIVING BUT I WAS ABLE TO MAKE A TURN INTO A PARKING LOT. ALSO, THE TRANSMISSION WILL SLIP OUT OF GEAR WHILE DRIVING THE FAILURE OCCURS RANDOMLY WHILE DRIVING. WAS DIAGNOSE... Read more
Incident date: Dec 23, 2004
2000 HONDA ODYSSEY. CONSUMER WRITES TO EXPRESS CONTINUING PROBLEM AND LACK OF CUSTOMER SERVICE FROM HONDA MOTOR CORPORATION REGARDING MULTIPLE TRANSMISSION FAILURES *TGW THE CONSUMER STATED THE VEHICLE NEEDS A 5TH TRANSMISSION. *JB
VOLKSWAGEN
BEETLE
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 25, 2010
Incident date: May 10, 2010
2003 VOLKSWAGEN NEW BEETLE CONVERTIBLE 6SP. TIPRTONIC TRANSMISSION NEEDS REPLACED AT 78,500 MILES. I PULLED OUT OF A PARKING LOT AND ONTO THE ROAD AND THE CAR ACCELERATED LIKE IT WAS SUPPOSED, SHIFTER THROUGH FIRST, SECOND, AND THIRD, THEN NEVER SHIFTED TO FOURTH JUST REVVED. WAS TOLD TRANSMISSION NEED TO BE REPLACED AND QUOTED $4,800 BY MECHANIC. HAVE BEEN DOING RESEARCH ABOUT THIS TOPIC SINCE AN... Read more
Incident date: May 1, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I WAS RUNNING THE CAR IN DRIVE AND GO TO TAKE OFF AND IT FEELS AS THE TRANSMISSION IS SLIPPING, WITH A HEAVY CLUB TO THE CAR UNDERSIDE AND THEN THE CHECK ENGINE LIGHT CAME ON AND AS SOON AS I TRIED TO GO FORWARD IT WAS AS IF I DIDN'T HAVE POWER. I TRY TO TAKE THE CAR TO BE CHECKED OUT AND THE LIGHT HAD R... Read more
VOLKSWAGEN
BEETLE
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 25, 2010
Incident date: May 25, 2010
I OWN A 2005 VW CONVERTIBLE BEETLE AUTOMATIC, WHICH I BOUGHT NEW IN AUGUST OF 2005. IT ONLY HAS 64,000 MILES ON IT. I HAVE BEEN HAVING ISSUES WITH THE CAR LURCHING FORWARD OR SHIFTING VERY ROUGHLY BETWEEN FIRST, SECOND, AND THIRD GEARS ON UPSHIFT AND DOWNSHIFT. IT IS EXTREMELY SCARY AND GETS PROGRESSIVELY WORSE THE WARMER THE CAR GETS. I'VE ALMOST BEEN IN ACCIDENTS SEVERAL TIMES BECAUSE OF THE LUR... Read more
Incident date: May 23, 2010
I WAS DRIVING MY 2003 HONDA ACCORD FROM AMES, IA TO MINNEAPOLIS, MN FOR A ONE DAY TRIP AND THE MALFUNCTION INDICATOR LIGHT CAME ON AT THE HALFWAY AND THE ENGINE DIED A FEW SECONDS LATER. I HAD TO PULLOVER AND CALL MY INSURANCE AGENT. AT THE END, MY CAR GOT TOWED TO THE SEDARS HONDA DEALERSHIP AT MASON CITY, IOWA, AND THEY CALLED ME SAYING IT WAS THE TRANSMISSION FAILURE AND REPLACING WILL COST FRO... Read more
Incident date: May 25, 2010
THE TRANSMISSION ON MY 2001 HONDA CIVIC LX (136,000 MILES) SUDDENLY FAILED WITHOUT WARNING. HIGH-PITCHED WHINE, THEN REVVING OF ENGINE, AND CAR WOULDN'T GO. I'VE MAINTAINED PERFECT SCHEDULED MAINTENANCE SINCE BUYING THE CAR. MANY SIMILAR ACCOUNTS ONLINE OF HOW 2001 CIVIC TRANSMISSIONS HAVE SIMILARLY FAILED RECENTLY WITHOUT WARNING. HONDA DEALERSHIP SERVICE WILL REPLACE FOR $3500, BUT NO ASSISTANCE... Read more
FORD
FIVE HUNDRED
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 25, 2010
Incident date: May 18, 2010
2005 FORD FIVE HUNDRED ERRATIC TRANSMISSION BEHAVIOR. UNSAFE SHIFTING CAUSES CAR TO LUNGE SIDEWAYS AND VIBRATE AT HIGHER SPEEDS. THE DOWNSHIFT DELAY LUNGES THE CAR FORWARD MAKING QUICK STOPS UNSAFE AND NEARLY CREATES A WRECK EVERYDAY. *TR
Incident date: May 3, 2010
THE TRANSMISSION IS SLIPPING, NOT WANTING TO SHIFT INTO 2ND GEAR AND THEN WHEN IT DOES SHIFT IT JERKS THE CAR REALLY HARD. THIS USED TO OCCUR VERY SELDOM BUT SINCE THE CAR NOW HAS 98,000 MILES ON IT, THIS HAS BEEN HAPPENING ALMOST ALL THE TIME. I HAVE HEARD THAT THE CAR NEEDS TO BE REFLASHED, BUT I HAVE ALSO READ THAT THIS DOES NOT HELP. MANY PEOPLE WITH THE SAME CAR HAVE THE SAME EXACT PROBLEM. A... Read more
Incident date: May 25, 2010
LOUD NOISES COMING FROM CAR, ENGINE, TRANSMISSION DAYS PRIOR TO DRIVING TO WORK. DRIVING TO WORK CAR TURNS OFF AND COMES TO STOP IN THE MIDDLE OF BUSY INTERSECTION. CAN START CAR BUT CAN'T MOVE IT. CAR DOES NOT MOVE FORWARD OR BACKWARD. HAVING CAR LOOKED AT BY DEALER. READING MESSAGE BOARDS AND FINDING OUT THAT THERE ARE MANY, NO WAIT LOTS OF OTHER PEOPLE EXPERIENCING THE SAME THING. PEOPLE... Read more
Incident date: Mar 18, 2010
NO SIGN OF TRANSMISSION PROBLEMS PRIOR TO THE ACTUAL TRANSMISSION FAILURE. WIFE WAS DRIVING HERSELF AND KIDS TO SCHOOL WHILE I WAS AWAY ON BUSINESS TRAVEL AND AS SHE WAS DRIVING IN A 40MPH ZONE, SHE SUDDENLY NOTICED THAT THE VAN WAS SLOWING DOWN EVEN THOUGH THE ENGINE WAS REVVING HIGH. SINCE SHE WAS DRIVING ON A 2-LANE ROAD THAT HAD NO SHOULDERS, SHE PULLED THE VAN AS CLOSE TO THE CURB AS SHE COU... Read more
Incident date: Feb 10, 2007
PARTS INSIDE THE TRANSMISSION BROKE ON MY 2000 MAZDA 626 2.0L. *TR
Incident date: Jun 27, 2009
AT ABOUT 110,000 MILES MY TRANSMISSION ON MY 2002 FORD EXPLORER XLT STARTED SLIPPING. DRIVING DOWN THE EXPRESSWAY MY O/D LIGHT COMES ON AND I AM UNABLE TO ACCELERATE AS THE GEARS ARE NOT SHIFTING CORRECTLY. TOOK IT IN TO A LOCAL TRANSMISSION SHOP AND THEY INSTALLED AN OVERHAULED 5R55W TRANSMISSION. LESS THAN A YEAR LATER I TAKE MY TRUCK TO TRADE IT IN AND THE DEALER SAYS THAT THE TRANSMISSION ... Read more
Incident date: Sep 5, 2008
TL*THE CONTACT OWNS A 1994 CADILLAC ELDORADO.ON SEPTEMBER 5, 2008, WHILE DRIVING AT 65 MPH , THE RPMS SUDDENLY INCREASED TO 6000.THIS HAPPENED REPEATEDLY. WHILE THE CONTACT WAS DRIVING TO THE DEALERSHIP, THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE THE MECHANIC INFORMED THE CONTACT THAT THE TRANSMISSION FAILED. THE CONTACT CALLED THE MANUFACTURER IN REFERENCE TO RECALL 93V1... Read more
Incident date: May 6, 2010
MY WIFE WAS TRAVELING IN OUR 2005 FORD FREESTAR. WHEN SHE PULLED OUT ON TO A BUSY STATE ROUTE, THE CAR JUST STOPPED GOING, SHE WOULD PUSH ON THE GAS AND THE ENGINE WOULD REV, BUT THE CAR WOULD NOT MOVE FORWARD. SHE WAS ALMOST HIT BY CARS THAT WERE ALREADY TRAVELING ON THE ROAD AT 55MPH. AFTER SAFELY PULLING THE CAR TO THE SIDE OF THE RD, SHE HAD TO WAIT FOR AN HOUR AND A HALF WHILE I GOT OF... Read more
Incident date: May 7, 2010
RECENTLY LOST VEHICLE MOBILITY ON MY 2003 FORD WINDSTAR SEL (TYPE AX4N TRANSMISSION). REQUIRED NEW TORQUE CONVERTER AND COMPLETE TRANSMISSION REBUILD. *TR