Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jun 5, 2010
TRANSMISSION FAILURE AND POWER STEERING FAILURE ON 2003 MINI COOPER (AUTOMATIC) AT 43,000 MILES. ORIGINAL OWNER, NO PSP PROBLEMS UNTIL A MONTH AGO WHEN SUDDENLY LOCKED UP WHILE DRIVING. ONCE RESTARTED THE PROBLEM STOPPED. JUST TRIED TO SELL THE CAR BACK TO THE DEALER WHO THEN OPTED OUT OF THE SALE AFTER INSPECTION AS THEY SAID IT NEEDED A NEW TRANSMISSION ($7,000+). BOTH OF THESE ISSUES SEEM C... Read more
VOLKSWAGEN
JETTA
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 7, 2010
Incident date: Jul 7, 2010
WHEN SITTING IN STOP AND GO TRAFFIC, THE TRANSMISSION SHIFTS VERY HARD IN AND OUT OF THE SHIFTING SEQUENCE. WHEN THAT HAPPENS THE TRANSMISSION WILL TAKE A FEW SECONDS TO SHIFT INTO GEAR AND THUMP VERY HARD. AFTER CALLING A VW DEALERSHIP, I WAS INFORMED THAT THIS IS A VERY COMMON ISSUE WITH THE NEW JETTA'S AND BEETLES. ALSO THERE IS VERY HEAVY CRAZING WITH THE HEAD LAMP FIXTURES AND CANNOT BE REPAI... Read more
Incident date: Apr 5, 2010
MY WIFE WAS DRIVING DOWN THE INTERSTATE IN HER 2005 FORD FREESTAR VAN WHEN SHE SUDDENLY LOST FORWARD MOMENTUM. SHE COASTED TO THE SIDE OF THE ROAD AND FOUND THE TRANSMISSION HAD GONE COMPLETELY OUT WITH NO WARNING. NO FORWARD OR REVERSE. IT IS MY UNDERSTANDING FROM READING REPORTS ON THE INTERNET THAT THIS IS AN ONGOING PROBLEM AND I FEEL IT SHOULD BE RESOLVED. I EXPECT TO HAVE TO PAY TO FIX MINE,... Read more
Incident date: Jul 5, 2010
TL*THE CONTACT OWNED A 1994 HONDA ACCORD. THE CONTACT STATED THAT THE KEY SHOULD NOT BE REMOVED FROM THE VEHICLE UNLESS THE GEAR SHIFT SELECTOR WAS IN PARK. ON JULY 5, 2010, THE VEHICLE WAS IN DRIVE WHEN THE KEY CAME OUT OF THE IGNITION CAUSING THE VEHICLE TO ROLL OUT OF THE DRIVEWAY INTO A DITCH NEAR HIS NEIGHBORS RESIDENCE. THE WHEELS WERE STRADDLED ON BOTH SIDES OF THE DITCH. NO INJURIES WERE ... Read more
Crash
Incident date: Jul 5, 2010
TL*THE CONTACT OWNED A 1997 HONDA ACCORD. THE CONTACT STATED THAT THE KEY SHOULD NOT BE REMOVED FROM THE VEHICLE UNLESS THE GEAR SHIFT SELECTOR WAS IN PARK. HE STATED THAT THE KEY CAME OUT OF THE IGNITION WHEN THE VEHICLE WAS MOVING WHICH CAUSED UNSAFE CONDITIONS. UPDATED 08/24/10. *LJ UPDATED 08/25/10*JB
VOLKSWAGEN
PASSAT
(2010) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 7, 2010
Incident date: Jun 27, 2010
PURCHASED 2010 VW PASSAT WITH 69 MILES ON 6/14/2010 IMMEDIATELY NOTICED VEHICLE SHUDDERED IN REVERSE AFTER STARTING. ON 6/27/2010 AFTER DRIVING APPROX. 4 BLOCKS WHILE ON AN INCLINE THE VEHICLE SUDDENLY STOPPED. THE RPMS AND THE ENGINE WAS REVVING UP AND THE VEHICLE WAS IN DRIVE BUT THE VEHICLE WOULD GO NO WHERE IN ADDITION NO GEAR WAS INDICATED ON THE CONTROL DISPLAY. CHANGING GEARS DIDN'T HELP... Read more
Incident date: Jul 6, 2010
PROBLEM WITH PASSENGERS SIDE MIRROR NOT RESETTING AND THE CAR JERKS WHEN PRESSING ON GAS PEDAL. *TR
Incident date: Jul 2, 2010
WHILE I AM DRIVING THE TRUCK SLOWS DOWN THEN SPEEDS BACK UP. VEHICLE IS ONLY 7 YEARS OLD AND HAS 71,000 MILES, A FEW DAYS AGO THE O/D LIGHT STARTED FLASHING AND THEN A DAY LATER THE CHECK ENGINE SOON LIGHT CAME ON AS WELL. I TOOK THE TRUCK TO A TRANSMISSION SHOP THEY HOOKED THE TRUCK UP TO THE MACHINE AND 5 MALFUNCTIONS CAME UP IN THE TRANSMISSION HE SAID THAT THE 1ST AND 5TH GEAR IS SLIPPING. HE... Read more
Incident date: Apr 25, 2010
TL*THE CONTACT OWNS A 2010 CHEVROLET MALIBU. WHILE DRIVING 19 MPH THERE WAS A NOISE IN THE TRANSMISSION AND AROUND THE TIRES. THE VEHICLE WAS TAKEN TO THE DEALER TWICE WHO STATED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. A MECHANIC TEST DROVE THE VEHICLE AND STATED THAT THE NOISE WAS COMING FROM THE TRANSMISSION; HOWEVER, SINCE THE MILEAGE WAS LOW, THEY COULD NOT REPAIR THE FAILURE. THE MANU... Read more
Incident date: Jul 3, 2010
TL*THE CONTACT OWNS A 2002 HONDA CIVIC. WHILE DRIVING 5 MPH MAKING A TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO TURN THE VEHICLE BACK ON. THE VEHICLE WAS TOWED TO A HONDA DEALER WHO STATED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 60,000. UPDATED 10/05/10 *BF THE CONSUMER STATED THE VEHICLE WOULD NOT MOVE FOR... Read more
Incident date: Jun 21, 2010
TL*THE CONTACT OWNS A 2001 ACURA MDX. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A ROUTINE OIL CHANGE; HOWEVER, THREE WEEKS AFTER THE OIL WAS CHANGED, THERE WAS AN OIL LEAK IN THE TRANSMISSION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE TRANSMISSION HOUSING COULD POSSIBLY BE CRACKED AND RECOMMENDED REPLACEMENT OF THE TRANSMISSION. THE VEHICLE HAD NOT BEEN REPAIRED WHE... Read more
Incident date: Jul 7, 2010
I WAS PARKED WITH THE CAR IN PARK. I WENT TO PUT THE CAR IN THE GARAGE. I HAD TO TURN IT AROUND FIRST. I PUT CAR IN DRIVE AND DROVE FORWARD A LITTLE. STOPPED PUT IN REVERSE, DROVE BACKWARDS A LITTLE THEN PUT BACK IN DRIVE AND JUST AS I WAS STOPPING CAR LURCHED FORWARD, HITTING MY DEEP FREEZER. THE CAR HAS ACTED LIKE IT WANTED TO GO FORWARD BEFORE WHEN I PUT ON THE BRAKES LIGHTLY. THIS HAS HAP... Read more
Crash
Incident date: Jun 1, 2010
ENGINE WILL REV UP WITHOUT ANY PRESSURE BEING APPLIED TO THE GAS PEDAL. HAPPENS MORE FREQUENTLY WHEN VEHICLE HAS BEEN IN PARK AND IS PUT IN GEAR. HAPPENS OFTEN ENOUGH THAT I AM CONCERNED ABOUT THE SAFETY OF MY FAMILY, AS IT IS A FAMILY CAR. MY LOCAL MERCURY DEALER SERVICE DEPARTMENT SAYS THAT I NEED A NEW THROTTLE BODY. *TR
FORD
FIVE HUNDRED
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 7, 2010
Incident date: Jun 18, 2010
I AM BUYING A 2005 FORD 500 LIMITED WITH AN 6 SPD TRANSMISSION IT NOW HAS 136K MILES ON IT. IT HAS BEEN A PROBLEM EVER SINCE I PURCHASED THE VEHICLE USED FROM CROSSROADS FORD IN MEMPHIS. I HAD TO HAVE THE ENGINE REPLACED AT 54K MILES. NOW THE TRANSMISSION/TRANSAXLE IS STARTING TO SLIP AND STALL IN TRAFFIC. YOU START TO MOVE FROM A TRAFFIC LIGHT AND IT WILL GO SLOWLY THEN JUMP TO ABOUT 4K TO 6K ON ... Read more
Incident date: Jul 3, 2010
TL*THE CONTACT OWNS A 2001 HONDA CIVIC. WHILE DRIVING 30 MPH THE CONTACT NOTICED THAT THE VEHICLE HAD SUDDENLY SHIFTED INTO THIRD GEAR WITHOUT WARNING CAUSING THE RPMS TO INCREASE TO 4000. WITHIN A FEW SECONDS, THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. THERE WERE NO PRIOR WARNINGS AN... Read more
Incident date: Jul 5, 2010
I WAS DRIVING ALONG A COUNTRY ROAD WHEN ALL OF A SUDDEN MY 2005 FREESTAR BEGAN TO SLOW DOWN ON A CORNER I STEPPED ON THE GAS BUT NOTHING HAPPENED I STARTED TO PANIC IT WAS A BLIND CORNER LINED WITH HUGE TREES,FORTUNATELY AS I WAS ABOUT TO COME TO A STOP I STARTED TO GO DOWN HILL AND WAS ABLE TO PULL OF IN TO A SCENIC TURN OUT AT THE LAKE. I WAS IN A DEAD ZONE SO I COULDN'T CALL ON MY CELL PHONE BU... Read more
Incident date: Jan 2, 2010
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE OVERDRIVE BUTTON CONTINUED TO BLINK AND FLASH. THE GEAR SHIFT BUTTON DOES NOT TURN THE LIGHT OUT AS IT'S DESIGNED TO. THE VEHICLE WAS REPAIRED BY A LOCAL MECHANIC BUT THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000. THE CURRENT MILEAGE WAS APPROXIMATELY 117,000.
Incident date: Nov 12, 2009
2002 HONDA ACCORD EX SEDAN HAD TOTAL TRANSMISSION FAILURE WITH ONLY 80,000 MILES,IT NEVER HAD DIFFICULTY ENGAGING GEARS OR ROUGH SHIFTING, IT JUST STOPPED ONE DAY. I BROUGHT IT TO THE DEALERSHIP AND THEY TOLD ME THAT I HAD A TOTAL TRANSMISSION FAILURE & WOULD NEED TO REPLACE IT OR BUY ANOTHER CAR. I WAS SHOCKED IT HAD SO LITTLE MILES & NEEDED THE TRANSMISSION($3304.11)! THEY SAID THEY ARE SEEING A... Read more
Incident date: Jun 1, 2009
TL*THE CONTACT OWNS A 2007 HYUNDAI ELANTRA. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR STALLING WHILE DRIVING BETWEEN SPEEDS OF 35 TO 40 MPH. THE DEALER REPLACED THE SPARK PLUGS WIRES, AND THE CYLINDER. THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE ORIGINAL TRANSMISSION AFTER THE VEHICLE ROLLED BACKWARDS WHEN THE GEAR WAS IN THE PARK P... Read more
JEEP
WRANGLER 2-DR 4X4 RHD
(2008) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 7, 2010
Incident date: Feb 1, 2009
I HAVE A 2008 JEEP WRANGLER X RHD. IT HAS TWO ISSUES. 1. THE AIRBAG LIGHT STAYS ON BECAUSE THE CLOCKSPRING NEEDS REPLACED IN THE STEERING WHEEL. THIS COST 500.00 TO FIX. THIS IS A VERY COMMON PROBLEM AND DEFINITELY SHOULD BE A RECALL. 2. THE JEEP WON'T START DUE TO A SAFETY MECHANISM IN THE SHIFTER. YOU HAVE TO START THE JEEP IN NEUTRAL. THESE ARE VERY COMMON PROBLEMS AND SHOULD BE FIXED BY THE CO... Read more
Incident date: Jul 7, 2010
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE AT HIS RESIDENCE, HE LEFT THE KEY IN THE IGNITION AND WITHIN A FEW MINUTES WHEN HE RETURNED TO TAKE THE KEYS OUT OF THE VEHICLE, IT WAS ROLLING BACKWARDS. THE VEHICLE CRASHED INTO ANOTHER VEHICLE. NO INJURIES WERE REPORTED. THE POLICE DID NOT RESPOND. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILE... Read more
Incident date: Jul 6, 2010
MY 2003 HONDA ACCORD V-6 WITH AUTOMATIC TRANSMISSION SURGED TO 6500 RPM'S AND THEN LOST ALL COMPRESSION WHILE DRIVING ON THE INTERSTATE. MY WIFE HAD BEEN COMPLAINING OF SIMILAR PROBLEMS WHILE DRIVING IN TOWN BUT NEVER LOST THE DRIVE TRAIN. I WAS LUCKY I WAS ABLE TO GET OVER TO THE SIDE OF THE ROAD WITHOUT BEING HIT. THE MECHANICS AT THE DEALERSHIP TOLD US THIS WAS A PROBLEM IN THIS MODEL YEAR ACCO... Read more
Incident date: Jul 5, 2010
2005 NISSAN XTERRA FAULTY RADIATOR DESTROYS TRANSMISSION. I HAVE A 2005 NISSAN XTERRA WHICH I PURCHASED NEW IN JANUARY OF 2006. MY TRANSMISSION JUST FAILED AND I WAS INFORMED THAT THE RADIATOR FLUID WAS MIXED WITH THE TRANSMISSION FLUID BECAUSE THE RADIATOR FAILED. THE SYSTEM BEGAN STALLING ON SUNDAY AND AS I PRESSED THE GAS THE RPM WOULD INCREASE BUT THE CAR WOULD NOT ACCELERATE. I TOOK T... Read more
Incident date: Jun 22, 2010
I PARKED MY 2006 CHRYSLER 300 AT A LOCAL RINK TO PICK UP MY DAUGHTER. WHEN WE WERE BACK AND TURNED ON THE ENGINE, THE GEAR SHIFT LOCKED AT "PARK" POSITION AND WOULD NOT CHANGE GEARS. THE CAR WAS TOWED TO THE DEALER, AND THEY CHANGED THE WHOLE GEAR SHIFT SELECTOR ASSEMBLY. IT COST ME $305 NOT INCLUDING THE TOWING FEE. *TR
Incident date: Jul 5, 2010
TRANSMISSION ON MY '03 HONDA ACCORD V-6 (118K MILES) STARTED SLIPPING AS I WAS DRIVING HOME LAST WEEK (7/1/2010). TOOK IT TO MY LOCAL REPAIR SHOP TO HAVE THE TRANSMISSION SERVICED, BUT WITHIN 2 DAYS, THE TRANSMISSION COMPLETELY FAILED AS I WAS DRIVING 2 MILES FROM MY HOME IN THE MIDDLE OF A MAJOR ROAD. SINCE THE FAILURE, I'VE FOUND VOLUMES OF INFORMATION ONLINE ATTESTING TO IDENTICAL TRANSMISSIO... Read more
Incident date: Jul 3, 2010
TL*THE CONTACT OWNS A 2006 FORD FREESTYLE. THE VEHICLE LUNGED FORWARD AND BACKWARD WHETHER OR NOT THE BRAKES WERE DEPRESSED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. SHE STATED THAT THE TRANSMISSION FAILED. THE FAILURE AND CURRENT MILEAGES WERE 90,000.
Incident date: Jun 22, 2010
2003 HONDA ACCORD V6 TRANSMISSION FAILS. IT IS VERY UNSAFE, CAR STALLS AT 20MPH WITH NO WARNING AND SHIFTS VIOLENTLY. LUCKY TO AVOID 2 CRASHES. *TR
Incident date: Jul 1, 2010
2001 LEXUS RX300 WITH TRANSMISSION FAILURE. CAR TOTALLY WENT OUT OF GEAR AT 50MPH WITH NO WARNING. TOWED AND FOUND OUT THAT WOULD NEED A WHOLE NEW TRANSMISSION AS ONE OF THE PLANETARY GEARS LOST BEARINGS AND CHEWED UP THE WHOLE TRANSMISSION. DESIGN FLAW THAT HAS BEEN REPORTED NUMEROUS TIMES WITHOUT LEXUS ACTING AT ALL. *TR
Incident date: Jul 2, 2010
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 65 MPH WITHOUT A WARNING THE RPMS INCREASED EXCESSIVELY AND THE TRANSMISSION DISENGAGED. SHE WAS ABLE TO SAFELY DRIVE ONTO THE EMERGENCY LANE AND HAVE THE VEHICLE TOWED TO HIS RESIDENCE. THE DEALER WAS CONTACTED AND STATED THAT THERE WAS NO RELATED WARRANTY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 60,... Read more
Incident date: Jun 15, 2010
I OWN A 2002 ACURA 3.2 TL. IT HAS BEEN DIAGNOSED AS NEEDING A NEW TRANSMISSION. IT HAS 111,000 MILES ON THE DEFECTIVE TRANSMISSION. ACURA HAS EXTENDED THE WARRANTY TO 100,000 MILES, BUT WILL NOT REPLACE THIS DEFECT UNDER WARRANTY. I BELIEVE THIS IS DISGRACEFUL. THIS IS MY 3RD HONDA AUTO AND PROBABLY MY LAST. *TR
Incident date: Jun 21, 2010
O/D DRIVE FLASHING AND CHECK TRANSMISSION LIGHT IS ON, VERY NOISE ON THE BACK OF VEHICLE,THE TRUCK ONLY 58,000 ON IT. *TR
Incident date: Jun 29, 2010
TL*THE CONTACT OWNS A 2003 TOYOTA RAV 4. WHEN THE CONTACT DROVE OUT OF HER DRIVEWAY AT A SLOW SPEED THE VEHICLE STARTED SHAKING. THE DEALER CHANGED THE OIL, THE FUEL FILTER AND THE CATALYTIC CONVERTER. THE FAILURE STILL PERSISTED. THE DEALER LATER STATED THAT THE ECM NEEDED TO BE REPLACED AT HER EXPENSE AND THAT IF THE ECM DID NOT CORRECT THE FAILURE THE TRANSMISSION WOULD HAVE TO BE REPLACED ... Read more
GMC
YUKON DENALI
(2008) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 6, 2010
Incident date: Jun 1, 2010
VEHICLE HAS TRANSMISSION DEFECT. MERGING INTO TRAFFIC IS VERY DANGEROUS. THE TRANSMISSION OFTEN SELECTS TOO HIGH OF A GEAR AND THERE IS NO POWER FOR THE VEHICLE TO ACCELERATE. THIS PUTS THE DRIVER/PASSENGERS IN DANGER DUE TO ONCOMING TRAFFIC. AFTER SEVERAL SECONDS, THE VEHICLE WILL SOMETIMES DOWNSHIFT INTO TOO LOW OF A GEAR, CAUSING IT TO LUNGE FORWARD AT AN EXTREMELY HIGH RATE OF SPEED THAT ... Read more
GMC
YUKON DENALI
(2008) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 6, 2010
Incident date: Jun 2, 2010
VEHICLE HAS TRANSMISSION DEFECT. MERGING INTO TRAFFIC IS VERY DANGEROUS. THE TRANSMISSION OFTEN SELECTS TOO HIGH OF A GEAR AND THERE IS NO POWER FOR THE VEHICLE TO ACCELERATE. THIS PUTS THE DRIVER/PASSENGERS IN DANGER DUE TO ONCOMING TRAFFIC. AFTER SEVERAL SECONDS, THE VEHICLE WILL SOMETIMES DOWNSHIFT INTO TOO LOW OF A GEAR, CAUSING IT TO LUNGE FORWARD AT AN EXTREMELY HIGH RATE OF SPEED THAT IS DI... Read more
Incident date: Mar 6, 2010
TL*THE CONTACT OWNS 2004 NISSAN MAXIMA. THE AUTOMATIC TRANSMISSION FAILED AND WOULD NOT SHIFT INTO GEAR WHILE DRIVING APPROXIMATELY 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TRANSMISSION NEED TO BE REPLACED AT THE CONTACTS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE WARRANTY WAS EXPIRED. THE FAILURE AND CURRENT MILEAGES WERE 57,218.
Incident date: Jul 5, 2010
2004 FORD FREESTAR VAN TRANSMISSION FAILED WITHOUT WARNING. CRUISING AT 50MPH AND STARTED UP INCLINE, NO NOISES, NO WARNING AND TRANSMISSION FAILED LEAVING ME WITHOUT POWER. LUCKILY WAS ABLE TO COAST TO A SAFE SPOT. *TR
Incident date: Jul 4, 2010
WHILE DRIVING MY 2001 HONDA CIVIC EX MY DAUGHTER WAS ALMOST REAR ENDED BY AUTOS DUE TO THE TRANSMISSION FAILING. THE TRANSMISSION WENT INTO NEUTRAL AND THE CAR WOULDN'T ACCELERATE. HONDA HAS KNOWN ABOUT THIS ISSUE. PLEASE CORRECT. *TR
Incident date: Jul 6, 2010
WHILE THE VEHICLE IS RUNNING, THE 2009 KIA BORREGO BECOMES STUCK IN DRIVE, NOT ALLOWING THE DRIVER TO PUT THE VEHICLE IN PARK. THIS HAS OCCURRED TWICE, BOTH TIMES THE DEALER HAS INDICATED THAT IT IS DUE TO A COMPUTER FAILURE IN THE VEHICLE. THERE IS SIGNIFICANT SAFETY RISK IN NOT BEING ABLE TO GET THE VEHICLE OUT OF THE DRIVE POSITION. *TR
Incident date: Aug 15, 2009
TRANSMISSION FAILED AT LESS THAN 80,000 MILES. WHILE TRAVELING AT 60+ MPH TRANSMISSION SMOKES, FLUID SPEWS FROM TAILPIPE AND FRONT, GEARS RACE AND VEHICLE BECOMES UNABLE TO CONTROL IN TRAFFIC. VEHICLE EVENTUALLY STOPS, MUST BE ALLOWED TO COOL DOWN BEFORE IT CAN BE RESTARTED. GEARS SOMETIME LOCK CAUSING INABILITY TO STEER. OCCURS OCCASIONALLY AT 80,000-90,000, MORE FREQUENTLY AT 90,000 MILES. DEF... Read more
CHEVROLET
TRAILBLAZER
(2002) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 6, 2010
Incident date: Jul 6, 2010
MY 2002 TRAILBLAZER TRANSMISSION COOLER LINE ARE SO CORRODED THAT THEY STARTED TO LEAK AND CAUSE A SMOKE CONDITION .. *TR
Fire
Incident date: Jul 6, 2010
I OWN A 2000 BMW 323CI. IT HAS BEEN VERY WELL MAINTAINED AND JUST TODAY THE REVERSE GEAR WENT OUT JUST LIKE THAT,WITHOUT NOTICE. I'VE BEEN READING ONLINE AND I HAVE FOUND OUT THAT THIS KIND OF PROBLEM SHOULD HAVE BEEN A RECALL FROM BMW. I AM IN NEED OF HELP TO TAKE CARE OF THIS PROBLEM SINCE I NEED THIS CAR FOR WORK.*TR
MERCEDES-BENZ
E350
(2010) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 6, 2010
Incident date: Jun 1, 2010
2010 MERCEDES 350 E CLASS 4 MATIC DRIVE SYSTEM DEFAULTS INTO SECOND GEAR AFTER EACH START CYCLE. THIS RESULTS IN A COMPROMISE OF TORQUE WHEN PULLING INTO TRAFFIC WHOLE FULLY LOADED ON A HOT DAY. *TR
Incident date: Jul 4, 2010
NOTE: I HAVE A 2005 FORD FREESTAR VAN WITH 123,000 ON THE ENGINE. ON JULY 4, I WAS DRIVING DOWN 1-70 WEST BETWEEN WASHINGTON,PA AND CLAYSVILLE, PA WITH MY WIFE AND 2 DAUGHTERS, WHEN ALL OF A SUDDEN THE VAN WOULD NOT MOVE FORWARD. I TRIED ALL GEARS BUT, THE VAN WOULD NOT MOVE FORWARD. EVENTUALLY, I WAS ABLE TO COAST THE VAN TO THE SIDE OF THE ROAD. I CALLED A TOW TRUCK FOR ASSISTANCE. OUT OF N... Read more
JEEP
GRAND CHEROKEE
(2008) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 5, 2010
Incident date: Jan 15, 2010
I RECENTLY PURCHASED A NEWER MODEL USED VEHICLE THAT HAS STARTED TO PRESENT SOME SERIOUS CONCERNS THAT THE DEALERSHIP WHERE I PURCHASED IT CANNOT FIGURE OUT THE PROBLEM AND DISCOUNTS MY COMPLAINT. MY VEHICLE'S MOTOR ACTS AS IF IS GOING TO STALL ON TAKE OFF FROM A STOP POSITION. I HAVE ATTEMPTED ON 3 SEPARATE OCCASIONS TO HAVE THE PROBLEM SERVICED BY THE DEALERSHIP'S SERVICE DEPARTMENT; HOWEVER, ... Read more
Incident date: Jul 4, 2010
VEHICLE WOULD NOT MOVE, WENT FROM SPEED OF 70 ON HIGHWAY TO NOT GOING AT ALL. MASH ACCELERATOR AND VEHICLE WOULD NOT GO. BOUGHT GOT HIT IN THE REAR BY ONCOMING VEHICLES. COULD NOT EVEN ACCELERATE CAR ENOUGH TO GET TO THE SIDE OF THE ROAD. CALLED KIA DEALERSHIP AND THEY SAID IT IS THROTTLE BODY WIRE AND CAR IS OUT OF WARRANTY. AFTER RESEARCHING ON INTERNET THERE HAVE BEEN LOTS OF PROBLEMS WITH THIS... Read more
Incident date: Jun 18, 2010
I OWN A 2005 NISSAN TITAN THAT HAS HAD THE REAR END DIFF AND AXLE REPLACED TWICE BY NISSAN AT 98,000 MILES NISSAN DISCOVERED THE REAR SEALS LEAKING, AND DID NOTHING ABOUT IT, I TRIED TO SECURE A LAWYER, THE COST WAS ASTRONOMICAL, AT 102,000 MILES THE VALVE BODY IN THE TRANS HAS FAILED, AS A RESULT I CONTACTED NISSAN NORTH AMERICA SPOKE TO GORDON MIDDLETON, WHOM ON BEHALF OF NNA AFTER A SIXWEEK DI... Read more
JEEP
GRAND CHEROKEE
(2004) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 5, 2010
Incident date: Jul 2, 2010
WHILE PARALLEL PARKING, WITH MY RIGHT FOOT ON THE BRAKE PEDAL, I SHIFTED THE AUTOMATIC TRANSMISSION OUT OF REVERSE. IMMEDIATELY THE ENGINE RAPIDLY REVVED UP AND LURCHED FORWARD. I PRESSED MORE FIRMLY ON THE BRAKE, CAUSING THE CAR (A 2004 JEEP GRAND CHEROKEE) AND MOTOR TO PAUSE, THEN THE MOTOR RAPIDLY REVVED UP AGAIN, OVERCOMING BRAKING. HORRIFIED, AND UNABLE TO STOP THE CAR, I WATCHED AS THE CA... Read more
Crash
JEEP
GRAND CHEROKEE
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 5, 2010
Incident date: Jun 16, 2010
BOUGHT USED 2007 GRAND CHEROKEE FROM ADAMS JEEP, ABERDEEN MD IN NOV. 2009. WITHIN FIRST MONTH, WHILE TRAVELING AROUND 30 MPH, CAR WOULD NOT ACCELERATE WHEN PUSHING ON GAS PEDAL DESPITE ENGINE RACING. PRND LIGHTS ALL LIT UP. TOOK CAR BACK TO DEALER AND BEZEL GEAR SELECTOR REPLACED AFTER PAYING $100 DEDUCTIBLE ON EXTENDED WARRANTY. SAME PROBLEM OCCURRED 5 MONTHS LATER. DEALER CHARGED ME FOR ELECTRON... Read more
Incident date: Jul 4, 2010
VEHICLE SHUDDERS AT 30 -40MPH. *TR
Incident date: Jul 1, 2010
I HAVE A 2002 TOYOTA RAV4 THAT IS ALSO EXPERIENCING THE ECM PROBLEM. THE ENGINE REVS AND SLIPS IN AND OUT OF GEAR. IT ALSO LUNGES FORWARD WITHOUT WARNING. THIS IS CLEARLY A SAFETY ISSUE. IT IS CRIMINAL THAT THIS PROBLEM IS NOT BEING ADDRESSED BY TOYOTA AND THAT A SAFETY RECALL HAS NOT BEEN ISSUED. *TR