Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jul 17, 2006
I HAVE A 2002 BMW 530I WITH AUTO TRANSMISSION. TRANNY MODEL 5HP19. AT AROUND 85,000, SOMETIME IN MID-JULY 2006, I BEGAN TO HAVE AN INTERMITTENT (ON FOR MAYBE 300-500 MILES, THEN OFF FOR AROUND 7000 TO 10000 MILES) CHECK ENGINE LIGHT. THE CEL CODE WAS ALWAYS DIAGNOSED AS P0741 - "TORQUE CONVERTER CLUTCH CIRCUIT PERFORMANCE OR STUCK OFF." SINCE 120,000 MILES, THE SAME CODE IS MUCH MORE FREQUENT,... Read more
Incident date: Jul 6, 2010
AUTOMATIC TRANSMISSION FAILURE. *TR
Incident date: Jun 26, 2010
PURCHASED USED 2007 NISSAN MURANO 6/25/2010 WITH 27,000 MILES DROVE ON HIGHWAY AND HAD ACCELERATION PROBLEMS AND HIGH PITCHED NOISE FROM ENGINE ABOVE 60,000 MILES NISSAN BROWN'S STERLING VA SAYS IT IS UNDER WARRANTY AND HAS PARTS ON ORDER. VERY DISSATISFIED WITH THIS PURCHASE. DEALER SERVICE SAID NOT DANGEROUS TO DRIVE BUT IT OBVIOUSLY IS WHEN THE CARE WON'T ACCELERATE AND JERKS FORWARD. *TR
Incident date: Jul 9, 2010
I WAS DRIVING MY 2004 NISSAN MAXIMA WITH 60,000 MILES WITH MY WIFE AND I IN THE CAR. I WAS GETTING ON THE INTERSTATE USING THE RAMP AND ONCE I MERGED INTO TRAFFIC THE CAR WOULD NOT ACCELERATE. I HAD TO JUMP OFF OF THE ROAD BECAUSE A TRACTOR TRAILER WAS APPROACHING AND NEARLY RAN OVER ME. I HAD TO DRIVE OFF INTO THE GRASS TO KEEP FROM GETTING HIT FROM BEHIND. PROBLEM IS THAT THE TRANSMISSIO... Read more
Incident date: Nov 9, 2009
IN OCT 2009, NOTICED A SLIP 2000 RX300 TRANSMISSIONS 30MPH. WOULD NOT SLIP OUT OF 1ST GEAR SO WHEN 5 MPH TO GET HOME. HAVE RX300 TOWED TO MECHANIC. TRANSMISSION FAILED AT 140,000 MILES. REPLACED WITH REBUILT TRANSMISSION. *TR
Incident date: Jul 9, 2010
TRAVELING ON HIGHWAY 231 NORTH JUST SOUTH OF MONTGOMERY. CAME TO A STOP AT TRAFFIC LIGHT, PROCEEDED THROUGH LIGHT BUT CAR WOULD NOT SHIFT. IN HEAVY TRAFFIC, CAR WAS SLUGGISH AND STUCK IN THIRD GEAR. ALMOST RAN INTO BY TRACTOR-TRAILER BECAUSE WE COULD NOT GET OUT OF THE WAY. *TR
Incident date: Jun 23, 2010
1. WAS DRIVING IN TOWN EXPLORER SHIFTED INTO 2ND HARD AND THEN 3RD GEAR SLOWED THE CAR DOWN THEN SHIFTED LIKE A HARD JERK 2.WAS OCCURRING SEEMS WHEN CAR GET WARMED UP THE TRANSMISSION SHIFTS HARD AND THE OD LIGHT BLINKS AND NOW EVEN COLD THE OD LIGHT BLINKS ALL THE TIME NOW TOOK TO TRANSMISSION SHOP TOLD ME I NEED A NEW TRANSMISSION JUST BOUGHT IT 4 MONTHS AGO 3 CALLED FORD DEALERSHIP THEY... Read more
Incident date: Jul 6, 2010
ON TWO OCCASIONS (TO DATE) MY KIA OPTIMA HAS BECOME INOPERABLE - UNABLE TO PUT THE CAR IN DRIVE OR REVERSE. THE FIRST OCCURRED DURING THE WINTER IN FEBRUARY 2010. AFTER ONE OF MANY SNOWSTORMS THIS SEASON I WAS DRIVING ON A PLOWED ROAD THEN ENCOUNTERED AN AREA WHERE THERE WAS ONLY ROOM ENOUGH FOR ONE CAR TO PASS. WHEN I PULLED OVER TO ALLOW AN APPROACHING VEHICLE TO PASS MY CAR WAS IN ABOUT 8-IN... Read more
Incident date: Jul 8, 2010
WHILE DRIVING MY DAUGHTERS 2004 FORD FREESTAR IN WET CONDITIONS, ITS LIKE THE TRANSMISSION SLIPPED OUT AND WOULD NO LONGER ENGAGE ANY GEARS. THIS WAS QUITE DANGEROUS AS WE WERE IN RUSH HOUR COASTING TO A STOP ON A BUSY ROAD. *TR
Incident date: Jul 10, 2008
2008 NISSAN ALTIMA 2.5 4 CYLINDER WITH CVT TRANSMISSION, WHEN PULLING OUT ON HIGHWAY THE CAR BEGAN TO ACCELERATE NORMALLY AT FIRST (0 TO 25 MPH) BUT THEN WOULD NOT ACCELERATE AND COASTED INTO TRAFFIC NEARLY CAUSING ACCIDENT. THIS HAPPENED TWICE MORE ON THE WAY TO THE DEALERSHIP. THE PROBLEM HAPPENS INTERMITTENTLY AND HAS BEEN REPORTED TO A NISSAN DEALER TWICE FOR REPAIR UNDER WARRANTY. CHECK ENGIN... Read more
Incident date: Jul 10, 2010
I JUST BOUGHT A NISSAN MAXIMA 2006 IT IS A REALLY NICE CAR, BUT I DID START NOTICING THAT THE SHIFTING OF GEARS SPECIALLY FROM 1ST TO 2ND AND 2ND TO 3RD JERKS, IT'S BEING LIKE THAT LATELY, TODAY WHEN ENTERING A BUSY STREET WITH MY FAMILY IN THE CAR, THE TRANSMISSION SLEEPS AND DID NOT MOVE , A TRUCK ALMOST HIT THE CAR, WE STAY PARKED ON THE MIDDLE OF THE ROAD FOR 2 OR 3 SECONDS UNTIL THE CAR MOVE ... Read more
Incident date: Jul 7, 2010
WHILE DRIVING ON THE FREEWAY ALL OF A SUDDEN MY ENGINE LIGHT CAME ON , AND THE GEAR INDICATOR LOCATED ON THE DASH, THE GREEN LIGHT THAT SHOWED THAT THE CAR WAS IN DRIVE STARTED BLINKING. THEN COME TO FIND OUT THIS CAR IS KNOW FOR TRANSMISSION FAILURE, REGARDLESS OF THE MAINTENANCE THE CARE RECEIVED FROM THE DEALER. *TR
Incident date: Aug 31, 2007
COMPLETE AND SUDDEN LOSS OF POWER ON 2004 FORD FREESTAR. THIS OCCURRED IN HEAVY TRAFFIC ON INTERSTATE 81 JUST BEFORE CROSSING THE SUSQUEHANNA RIVER BRIDGE IN HARRISBURG, PA. MY WIFE AND INFANT DAUGHTER WERE IN THE FREESTAR. THEY COASTED DOWN AN EXIT RAMP TO A STOP. HAD THE EXIT RAMP NOT BEEN THERE, THEY WOULD HAVE BEEN STALLED IN 3 LANES OF TRAFFIC ON THE BRIDGE. THE FREESTAR WAS FINE UP UNTI... Read more
Incident date: Jan 1, 1901
LETTER FROM CONGRESSMAN WOLF ON BEHALF OF CONSTITUENT, RE ELECTRICAL PROBLEM WITH HER 2005 LEXUS (DOT/I #2010-2175) THE CONSUMER STATED FROM THE TIME SHE PURCHASED THE VEHICLE, SHE NOTICED A HESITATION WHEN SHE APPLIED THE ACCELERATOR PEDAL. THE DEALER TOLD HER IT WAS NORMAL. A FEW WEEKS AGO, THE KEY WOULD NOT TURN BECAUSE THE IGNITION HAD LOCKED. WHEN SHE EVENTUALLY GOT IT TO START, SHE TOOK TH... Read more
Incident date: Jun 23, 2010
VEHICLE HAS ALREADY HAD THE TRANSMISSION REPLACED AT LEAST ONCE BY PREVIOUS OWNER. IT WENT OUT AGAIN ON US AT ABOUT 70,000 MILES. HAD TRANSMISSION REPLACED WITH "NEW HIGH CLASS VOLVO PARTS" TRANSMISSION. NOW THE ENGINE IS 3 TIMES LOUDER THAN BEFORE AND WE'RE IN SOME SERIOUS MONEY FOR OUR CAR. WE'RE VERY DISAPPOINTED. *TR
Incident date: Jul 5, 2010
TL*THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING 70 MPH THE VEHICLE SUDDENLY STOP ACCELERATING. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE ONTO THE EMERGENCY LANE AND CALL A TOW TRUCK. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT THE TRANSMISSION WAS DESTROYED. THE MANUFACTURER STATED THAT SINCE THERE WERE NO RECALLS, OR RELATED WARRANTIES THAT THERE... Read more
Incident date: Jul 6, 2010
I OWN A 2005 FORD FREESTAR AND THE TORQUE CONVERTER WENT OUT. IT DOES HAVE OVER 100,000 MILES ON IT. I HAD BEEN RUNNING ERRANDS ALL MORNING AND GOT HOME AND PARKED IT. LATER THAT EVENING WHEN I TRIED TO MOVE IT, IT WOULD NOT GO INTO ANY GEAR. LUCKILY, THIS DID NOT HAPPEN TO ME WHILE DRIVING DOWN A BUSY HIGHWAY. *TR
Incident date: Jul 6, 2010
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 35 MPH THE OVERDRIVE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE AUTOMATIC TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED HER THAT SHE HAD TO REPLACE THE TRANSMISSION AT HER OWN EXPENSE AND TO FILE A CLAIM. THERE WERE NO RELATED RECALLS OR WARRANTIES. THE FAILURE AND CURRENT MILE... Read more
Incident date: Jul 7, 2010
TL*THE CONTACT OWNS A 2002 TOYOTA RAV4. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION BEGAN TO HESITATE WITH AN EXTREMELY SLOW DELAY IN THE POWER RESPONSE. THE CONTACT WAS ABLE TO CONTINUE DRIVING WITH CAUTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR AN APPOINTMENT WHICH WAS SCHEDULED PRIOR TO THE FAILURE. THE SCHEDULED REPAIRS WERE PERFORMED, THAT WERE NOT ASSOCIA... Read more
Incident date: Jul 8, 2010
ON JUNE 29, 2010 MY SON WAS ABLE TO BYPASS THE SAFETY LOCK SWITCH ON OUR 2009 CHEVROLET MALIBU....WE TOOK THE VEHICLE TO THE DEALER ON JUNE 30 AND HAD THE SWITCH REPLACED ALONG WITH A DRIVERS SIDE DOOR HANDLE MY WIFE PULLED OFF THE DOOR IN A FRANTIC FRENZY TO TRY TO STOP HIM. ON JULY 8TH WHILE TIGHTENING DOWN MY CHILD'S CAR SEAT, MY SON AGAIN WAS ABLE TO BYPASS THE SAFETY SWITCH BY TURNING THE KE... Read more
Crash
Incident date: Jun 20, 2010
TL*THE CONTACT OWNS A 2004 BUICK LESABRE. WHILE DRIVING 20 MPH THE TRANSMISSION LOCKED. THE FRONT WHEEL OF THE VEHICLE AND THE TRANSMISSION CASING BROKE IN HALF. THE TRANSMISSION HAD BEGAN TO SLIP PRIOR TO THE FAILURE. THE DEALER HAD PREVIOUSLY ADJUSTED THE COMPUTER ON THE VEHICLE; YET THAT DID NOT CORRECT THE FAILURE. THE DEALER STATED THIS THE FAILURE WAS CAUSED BY THE MILEAGE ON THE VEHICLE. TH... Read more
Incident date: Jul 7, 2010
I DRIVE A 2001 HONDA CIVIC LX (100K MILES) WHICH IS IN A+ CONDITION AND IS IMPECCABLY MAINTAINED. I WAS DRIVING ON HIGHWAY 264 ON 7/7/10, IN NC. MY CAR SUDDENLY JERKED AND WAS LEFT WITH JUST A NEUTRAL REV WHEN I TRIED TO ACCELERATE. BECAUSE OF HEAVY TRAFFIC I WAS UNABLE TO GET OFF OF THE HIGHWAY AND WAS STRANDED ON THE ROADWAY. OTHER MOTORISTS ASSISTED ME IN PUSHING THE CAR FROM THE ROADWAY. I WAS... Read more
Incident date: Jul 6, 2010
2002 FORD EXPLORER - THE O/D LIGHT IS FLASHING AND NO ONE SEEMS TO KNOW HOW TO FIX IT; IT APPEARS THERE ARE MANY MANY COMPLAINTS ABOUT THIS PROBLEM. *TR
FORD
EXPEDITION
(2010) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 9, 2010
Incident date: Jul 8, 2010
TL*THE CONTACT OWNS A 2010 FORD EXPEDITION. WHEN THE VEHICLE STOPPED ON AN INCLINE, THE GEAR SHIFT WAS IN REVERSE; HOWEVER, IT RESPONDED AS IF IT WERE IN PARK. THE VEHICLE CRASHED INTO A BANK OF ROCKS. THERE WERE FRONT END DAMAGES TO THE BUMPER. THERE WERE NO INJURIES MENTIONED. THE DEALER WAS CONTACTED AND STATED THAT WAS THE WAY THE VEHICLE WAS DESIGNED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRE... Read more
Crash
Incident date: Apr 1, 2010
2005 MERCURY MONTEREY TRANSMISSION FAILURE. *TR
Incident date: Jun 26, 2010
BOOSTER PUMP FOR POWER STEERING AND TRANSMISSION DON'T WANT TO SHIFT WHEN DRIVE FROM STOP TO DRIVE INTO SECOND GEAR. *TR
Incident date: Jul 4, 2010
TRANSMISSION FAILURE ON HIGHWAY DURING JULY 4TH HOLIDAY WEEKEND. ON OUR WAY OUT OF ST. LOUIS, WE WERE ON A SLIGHT INCLINE DOING 65 WHEN THE RPMS RAMPED UP. CRUISE CONTROL WAS ENGAGED AT THE TIME UNTIL MY HUSBAND TAPED THE BRAKE. ONCE THE CRUISE WAS DISABLED, MY HUSBAND TRIED TO ACCELERATE, WE JUST CONTINUED TO SLOW DOWN. MY HUSBAND IMMEDIATELY PUT THE HAZARD LIGHTS ON AND PROCEEDED TO COAST TO... Read more
Incident date: Jul 7, 2010
SHIFT CABLE BECOMES DISLODGED ON MY 2003 LINCOLN AVIATOR WHICH ONLY HAS 56,783 MILES AS OF 07.09.2010. *TR
MERCURY
MOUNTAINEER
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 9, 2010
Incident date: Jul 6, 2010
2006 MERCURY MOUNTAINEER SHIFTS HARD WHEN GOING INTO REVERSE, AND IS ALSO STARTING TO SHIFT HARD FROM 2ND TO 3RD GEAR. HAVE HEARD FROM MANY THERE PEOPLE WITH 2006 FORD EXPLORERS THAT THERE IS A MANUFACTURER DEFECT IN THE TRANSMISSION. HAVE HAD CHIP REPROGRAMMED AT DEALERSHIP (WAS CHARGED) AND ALSO HAD TRANSMISSION FLUSHED AND IT IS ACTUALLY WORSE NOW. MY MOUNTAINEER HAS 58,000 MILES ON THIS A... Read more
Incident date: Jun 15, 2008
2003 FORD TAURUS WITH LESS THAN 40,000 MILES. COMPLETE TRANSMISSION FAILURE, AUTOMATIC OVERDRIVE TRANSMISSION. THE CAR WAS DRIVING FINE EARLIER IN THE DAY, THEN MY WAS GOING TO MY DAUGHTERS HOME, WHEN SHE STOPPED FOR A STOP SIGN BY MY DAUGHTERS HOME, THE CAR PULLED AWAY AND STOPPED ACCELERATING IN THE MIDDLE OF THE INTERSECTION. SHE WAS ALMOST HIT BY ANOTHER VEHICLE COMING FROM ADIFFERENT DIRECTIO... Read more
TOYOTA
HIGHLANDER
(2002) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 8, 2010
Incident date: Feb 10, 2010
AT 108K MILES, MY 2002 TOYOTA HIGHLANDER TRANSMISSION WENT OUT AND HAD TO BE REPLACED. WHATEVER HAPPENED TO TOYOTAS LASTING TO 200K MILES, LIKE IN THE COMMERCIALS? I'LL NEVER BE ABLE TO JUMP UP AND BE THE ONE PROCLAIMING HOW MANY MILES MY TOYOTA HAS NOW! I'M VERY DISAPPOINTED, AS I BOUGHT THIS VEHICLE EXPECTING TO DRIVE IT WELL BEYOND 100K MILES AND WITH FURTHER RESEARCH, APPARENTLY I'M NOT THE... Read more
VOLKSWAGEN
EUROVAN
(2002) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 8, 2010
Incident date: Jan 15, 2009
FIRST NOTICED A PROBLEM WITH OUR 2002 EUROVAN WHEN DRIVING UP A RESIDENTIAL STREET. THE FRONT END FELT AS IF IT WAS BUCKING/BOUNCING, SO WE PULLED OFF THE SIDE OF THE ROAD TO INSPECT THE VEHICLE. DID NOT FIND ANY PROBLEMS, BUT WHEN WE TRIED DRIVING OFF, THE TRANSMISSION STARTED SLIPPING IN 1ST AND 2ND GEARS SO BADLY THAT THE FRONT END RATTLED LOUDLY AND VIOLENTLY. LUCKILY FOR US, WE WERE ONLY A ... Read more
Incident date: Jun 1, 2009
2002 HONDA ODYSSEY BEGAN DISPLAYING SYMPTOMS OF FAILING TRANSMISSION (I.E., ERRATIC SHIFTING) AT APPROXIMATELY 52,000 MILES. HONDA'S BANDAID FIXES COST OVER $800 AND DID NOT IMPROVE THE SITUATION. TRANSMISSION FINALLY DIED AT 85,000 MILES. VEHICLE WAS EXCEPTIONALLY WELL MAINTAINED, TO INCLUDE TRANSMISSION MAINTENANCE (I.E., FLUID CHANGES) WELL IN EXCESS OF HONDA'S SPECIFICATIONS. *TR
Incident date: Jun 30, 2010
SAFETY INCIDENT:TRANSMISSION GEAR SHIFT INDICATOR SETTING: PARKED IN TOM THUMB GROCERY STORE PARKING LOT. NOSE TO NOSE WITH ANOTHER VEHICLE (WITH NO PARKING CURB BETWEEN). INCIDENT: I STARTED THE CAR AND THE CAR BEGAN TO CREEP FORWARD, WHILE STILL IN PARK. I IMMEDIATELY TURNED OFF THE IGNITION. I RESTARTED CAR. THE SAME THING HAPPENED AGAIN. I TURNED OFF THE IGNITION. I STARTED CAR A THIRD... Read more
Incident date: Apr 14, 2010
TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE NORMALLY WHEN SHE ENGAGED THE ACCELERATOR PEDAL. RECENTLY, WHEN ACCELERATING APPROXIMATELY 42 MPH, THE VEHICLE HESITATED AND SHIFTED INTO THE NEUTRAL POSITION. SHE TOOK THE VEHICLE TO AN AUTHORIZED DEALER SEVERAL TIMES WHERE SHE WAS INFORMED THAT THE SOFTWARE WAS DEFECTIVE. THE SOFTWARE WAS REPRO... Read more
Incident date: Jun 19, 2010
2003 FORD TAURUS TRANSMISSION FAILURE WITHOUT WARNING! ON I-44 IN OKLAHOMA, DRIVING WITH CRUISE CONTROL AT 75 MPH, ENGINE REVVED TO 4500 RPM AND ONLY STOPPED CLIMBING BECAUSE I TURNED OFF CRUISE CONTROL. IT WAS AS IF THE TRANSMISSION SUDDENLY WENT INTO NEUTRAL. WE WERE VERY FORTUNATE THAT WE WERE ABLE TO GET OUT OF VERY HEAVY TRAFFIC AND COAST TO THE SHOULDER OF THE HIGHWAY. THE TRANSMISSION WOULD... Read more
Incident date: May 10, 2010
2004 NISSAN MAXIMA, I TO HAVE PROBLEMS WITH 5 SPEED AUTOMATIC TRANSMISSION. WHEN WARMED UP, I HAVE SHIFT SHOCK GOING FROM 1 - 2 & 2 - 1, SLIPPING FROM 2 - 3. WENT TO DEALER FOR DRAIN & FILL, HE SAYS IT IS COMMON WITH MY MODEL, THAT THERE IS A PROBLEM WITH THE VALVES IN THE VALVEBODY. HE SAID HE WOULD CHANGE THE VALVE BODY FOR $1500, AND THAT IT HASN'T BEEN RE-CALLED BECAUSE IT WOULD COST NISSAN T... Read more
Incident date: Jun 7, 2010
FAILURE OF TRANSMISSION IN 2002 HONDA ACCORD CAN DAMAGE VEHICLES COMPUTER CAUSING IMMEDIATE STALLING. *TR
Incident date: Jul 8, 2009
TL*THE CONTACT OWNS A 2001 ACURA 3.2CL. WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE MOTOR MOUNTS WERE REPLACED. THE CONTACT ALSO STATED THAT THE VEHICLE HAD ALWAYS EXPERIENCED TRANSMISSION FAILURES AND THAT THE TRANSMISSION WAS REPLACED THREE TIMES. THE VEHICLE WOULD INTERMITTENTLY SLIP OUT OF THIRD GEAR WHILE DRI... Read more
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 8, 2010
Incident date: Jul 7, 2010
2005 NISSAN PATHFINDER S/N [XXX] . ENGINE COOLANT LEAKING INTO TRANSMISSION DUE TO FAILURE OF OIL COOLER CAUSING TRANSMISSION FAILURE. I HAVE READ OVER 100 COMPLAINTS ON THIS SAME ISSUE AND NISSAN WILL NOT ASSIST IN THE REPAIRS. I WAS INFORMED IT WOULD COST $5,149.00 BEFORE TAXES TO GET THIS VEHICLE REPAIRED. NISSAN KNOWS THIS IS A PROBLEM. THE DEALERSHIP I TOOK IT TO SHOOK HIS HEAD AND SAID HE CU... Read more
Incident date: Jun 25, 2010
IT IS A 2004 NISSAN MAXIMA SL. THE TRANSMISSION STARTED HEAVILY JERKING AT 98K MILES. THE JERKING WAS SO MUCH THAT IT COULD POSSIBLY CAUSE INJURY. THE CAR WAS RELIGIOUSLY MAINTAINED. IT NEEDS A NEW TRANSMISSION WHICH WILL CODY $3000 TO FIX. *TR
Incident date: Jun 5, 2010
TRANSMISSION FAILURE AND POWER STEERING FAILURE ON 2003 MINI COOPER (AUTOMATIC) AT 43,000 MILES. ORIGINAL OWNER, NO PSP PROBLEMS UNTIL A MONTH AGO WHEN SUDDENLY LOCKED UP WHILE DRIVING. ONCE RESTARTED THE PROBLEM STOPPED. JUST TRIED TO SELL THE CAR BACK TO THE DEALER WHO THEN OPTED OUT OF THE SALE AFTER INSPECTION AS THEY SAID IT NEEDED A NEW TRANSMISSION ($7,000+). BOTH OF THESE ISSUES SEEM C... Read more
VOLKSWAGEN
JETTA
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 7, 2010
Incident date: Jul 7, 2010
WHEN SITTING IN STOP AND GO TRAFFIC, THE TRANSMISSION SHIFTS VERY HARD IN AND OUT OF THE SHIFTING SEQUENCE. WHEN THAT HAPPENS THE TRANSMISSION WILL TAKE A FEW SECONDS TO SHIFT INTO GEAR AND THUMP VERY HARD. AFTER CALLING A VW DEALERSHIP, I WAS INFORMED THAT THIS IS A VERY COMMON ISSUE WITH THE NEW JETTA'S AND BEETLES. ALSO THERE IS VERY HEAVY CRAZING WITH THE HEAD LAMP FIXTURES AND CANNOT BE REPAI... Read more
Incident date: Apr 5, 2010
MY WIFE WAS DRIVING DOWN THE INTERSTATE IN HER 2005 FORD FREESTAR VAN WHEN SHE SUDDENLY LOST FORWARD MOMENTUM. SHE COASTED TO THE SIDE OF THE ROAD AND FOUND THE TRANSMISSION HAD GONE COMPLETELY OUT WITH NO WARNING. NO FORWARD OR REVERSE. IT IS MY UNDERSTANDING FROM READING REPORTS ON THE INTERNET THAT THIS IS AN ONGOING PROBLEM AND I FEEL IT SHOULD BE RESOLVED. I EXPECT TO HAVE TO PAY TO FIX MINE,... Read more
Incident date: Jul 5, 2010
TL*THE CONTACT OWNED A 1994 HONDA ACCORD. THE CONTACT STATED THAT THE KEY SHOULD NOT BE REMOVED FROM THE VEHICLE UNLESS THE GEAR SHIFT SELECTOR WAS IN PARK. ON JULY 5, 2010, THE VEHICLE WAS IN DRIVE WHEN THE KEY CAME OUT OF THE IGNITION CAUSING THE VEHICLE TO ROLL OUT OF THE DRIVEWAY INTO A DITCH NEAR HIS NEIGHBORS RESIDENCE. THE WHEELS WERE STRADDLED ON BOTH SIDES OF THE DITCH. NO INJURIES WERE ... Read more
Crash
Incident date: Jul 5, 2010
TL*THE CONTACT OWNED A 1997 HONDA ACCORD. THE CONTACT STATED THAT THE KEY SHOULD NOT BE REMOVED FROM THE VEHICLE UNLESS THE GEAR SHIFT SELECTOR WAS IN PARK. HE STATED THAT THE KEY CAME OUT OF THE IGNITION WHEN THE VEHICLE WAS MOVING WHICH CAUSED UNSAFE CONDITIONS. UPDATED 08/24/10. *LJ UPDATED 08/25/10*JB
VOLKSWAGEN
PASSAT
(2010) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 7, 2010
Incident date: Jun 27, 2010
PURCHASED 2010 VW PASSAT WITH 69 MILES ON 6/14/2010 IMMEDIATELY NOTICED VEHICLE SHUDDERED IN REVERSE AFTER STARTING. ON 6/27/2010 AFTER DRIVING APPROX. 4 BLOCKS WHILE ON AN INCLINE THE VEHICLE SUDDENLY STOPPED. THE RPMS AND THE ENGINE WAS REVVING UP AND THE VEHICLE WAS IN DRIVE BUT THE VEHICLE WOULD GO NO WHERE IN ADDITION NO GEAR WAS INDICATED ON THE CONTROL DISPLAY. CHANGING GEARS DIDN'T HELP... Read more
Incident date: Jul 6, 2010
PROBLEM WITH PASSENGERS SIDE MIRROR NOT RESETTING AND THE CAR JERKS WHEN PRESSING ON GAS PEDAL. *TR
Incident date: Jul 2, 2010
WHILE I AM DRIVING THE TRUCK SLOWS DOWN THEN SPEEDS BACK UP. VEHICLE IS ONLY 7 YEARS OLD AND HAS 71,000 MILES, A FEW DAYS AGO THE O/D LIGHT STARTED FLASHING AND THEN A DAY LATER THE CHECK ENGINE SOON LIGHT CAME ON AS WELL. I TOOK THE TRUCK TO A TRANSMISSION SHOP THEY HOOKED THE TRUCK UP TO THE MACHINE AND 5 MALFUNCTIONS CAME UP IN THE TRANSMISSION HE SAID THAT THE 1ST AND 5TH GEAR IS SLIPPING. HE... Read more
Incident date: Apr 25, 2010
TL*THE CONTACT OWNS A 2010 CHEVROLET MALIBU. WHILE DRIVING 19 MPH THERE WAS A NOISE IN THE TRANSMISSION AND AROUND THE TIRES. THE VEHICLE WAS TAKEN TO THE DEALER TWICE WHO STATED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. A MECHANIC TEST DROVE THE VEHICLE AND STATED THAT THE NOISE WAS COMING FROM THE TRANSMISSION; HOWEVER, SINCE THE MILEAGE WAS LOW, THEY COULD NOT REPAIR THE FAILURE. THE MANU... Read more