Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jul 7, 2010
TL*THE CONTACT OWNS A 2009 JEEP WRANGLER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A MANUFACTURER VOLUNTARY SAFETY RECALL REPAIR WAS PERFORMED ON THE VEHICLE, ASSOCIATED WITH THE NOTIFICATION CODE OF J31. THE CONTACT WAS IN DISAGREEMENT WITH THE RECALL REMEDY RELATED TO THE TRANSMISSION. HE WAS ALSO IN THE PROCESS OF NOTIFYING THE MANUFACTURER CONCERNING THE INSUFFICIENT RECALL REMEDY. ... Read more
Incident date: Jul 19, 2010
AUTOMATIC TRANSMISSION: I WAS NOT ABLE TO PUT THE CAR INTO DRIVE, REVERSE OR NEUTRAL. *TR
Incident date: Aug 15, 2009
I WAS DRIVING ON THE PENNSYLVANIA TPKE AND SUDDENLY LOST SPEED. WENT FROM 70MPH TO 35MPH. MY WIFE AND I NEARLY HIT THE WINDSHIELD. THE WRENCH LIGHT CAME ON. STOPPED ON THE SIDE IMMEDIATELY AND TURNED OFF THE ENGINE. WHEN I STARTED IT AGAIN, WRENCH LIGHT WAS GONE AND THE CAR DROVE FINE. TOOK IT TO FORD DEALER WHO FIRST COULD NOT REPLICATE THE PROBLEM. EVERY NOW AND THEN I WOULD HAVE THE SAME PROBL... Read more
Incident date: Jan 1, 2008
MY HORN STOPPED WORKING AND MY SRS LIGHT CAME ON ABOUT A YEAR AND A HALF AGO. THE DEALER ORIGINALLY TOLD ME IT HAD TO DO WITH THE WIRING... COSTING ME $300 WHICH I COULD NOT AFFORD TO REPAIR. I TOOK THE CAR IN FOR THE AIR BAG RECALL AND NOW THEY ARE SAYING THE SRS LIGHT IS ON BECAUSE OF A DEFECT IN THE SEAT BELT BUCKLE ($200)- BUT WHY WOULD THAT MAKE MY HORN STOP WORKING? THERE ARE A LOT OF COM... Read more
Incident date: Jul 17, 2010
DRIVING MY FAMILY HOME FROM VACATION ON CROWDED INTERSTATE 287, THE CAR SUDDENLY AND WITHOUT WARNING RAPIDLY DECELERATED CREATING A REAL HAZARD FOR OCCUPANTS IN MY CAR AS WELL AS VEHICLES BEHIND. THE FAULT WAS A DEFECTIVE TRANSMISSION THAT HAD JUMPED INTO 2ND GEAR ON IT'S OWN. FURTHERMORE, THE COST OF REPAIR EFFECTIVELY TOTALS THE VEHICLE. I RECEIVED NO HELP OR EVEN CONSOLATION WHEN I CONTACTED... Read more
Incident date: Jun 16, 2010
TL*THE CONTACT OWNS A 2006 NISSAN MAXIMA. WHILE DRIVING 10 MPH , THE VEHICLE SLIPPED OUT OF GEAR CAUSING THE VEHICLE TO LUNGE FORWARD. THE DEALER WAS CONTACTED AND STATED THAT THEY WERE UNABLE TO OFFER HER ASSISTANCE. THE TRANSMISSION FAILURE HAD BECOME PROGRESSIVELY WORSE OVER TIME. THE VEHICLE IDENTIFICATION NUMBER WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 89,... Read more
Incident date: Apr 10, 2008
TL*THE CONTACT OWNS A 2005 TOYOTA COROLLA. THE CONTACT NOTICED THAT THE VEHICLE WOULD VIBRATE WHEN IT WAS ACCELERATING AT A TRAFFIC LIGHT AND LUNGE FORWARD REPEATEDLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE DIAGNOSTIC CODE WAS P2716. THE VEHICLE WAS NOT REPAIRED AND THERE WERE NO PRIOR WARNINGS. THE FAILURE MILEAGE WAS 74,000 AND THE CURRENT MILEAGE WAS 111,000.
Incident date: Jul 16, 2010
2005 FORD FREESTAR MINIVAN HAD BEEN TRAVELING AT HIGHWAY SPEEDS FOR 1 HR AND 15 MINUTES. SUDDENLY LOST POWER ON A MAJOR INTERSTATE. THE ENGINE WOULD REV BUT WOULD NOT ENGAGE THE TRANSMISSION IN ANY GEAR. THIS HAPPENED ONLY ONCE, NO WARNING, NO ENGINE LIGHT, STRANGE SOUNDS, NO SLIPPAGE OR GRINDING. CAR HAS 103,000 MILES APPROX. TAKEN TO LOCAL MECHANIC WHO STATES COMPLETE REBUILD IS NECESSARY. *... Read more
Incident date: Jul 19, 2010
TL*THE CONTACT OWNS A 2008 DODGE AVENGER. AFTER STARTING THE VEHICLE THE CONTACT NOTICED THAT THE GEAR SHIFTER WOULD NOT SHIFT OUT OF THE PARKING GEAR. THE FAILURE WAS NOT DIAGNOSED BY THE DEALER. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 52,000. UPDATED 09/15/10. *LJ UPDATED 09/16/10
Incident date: Jun 10, 2010
I HAVE A 2010 FORD FUSION WHICH WAS RECALLED FOR THE TRANSMISSION PROBLEMS. I BROUGHT IT IN FOR THE HARD SHIFTS AND WHEN PUT INTO DRIVE IT FEELS AS IF THE TRANSMISSION IS GOING TO FALL OUT OF THE FRONT END. THEY KEEP TELLING ME NOTHING IS WRONG WITH THE CAR. THIS IS CRAZY SEEING THIS IS A NEW VEHICLE WITH ONLY 5,000 MILES ON IT. *TR
Incident date: Jul 19, 2010
I HAVE A 2010 HYUNDAI SANTA FE AWD. WE BOUGHT THE CAR WITH 8 MILES. AFTER ONE WEEK WE STARTED TO NOTICE A BANGING SOUND WHEN THE CAR WOULD SHIFT AT LOW SPEEDS, SOMETIMES IT WAS SO SEVERE THE CAR WOULD JERK FORWARD VIOLENTLY. WE HAVE TAKEN IT TO THE LOCAL DEALER TWICE AND THEY TELL US THERE IS NOTHING WRONG. TODAY MY WIFE WAS COMING HOME FROM WORK AND SLOWED DOWN TO LET SOME KIDS CROSS THE STRE... Read more
Incident date: Jun 29, 2010
O/D AND CHECK ENGINE LIGHT GOES ON EVERY TIME I DRIVE MY SUV EVERYTIME I DRIVE IT AS SOON AS THE LIGHTS GO ON THE SUV TANS STARTS ACTING UP AND SLIP CALLED FORD DEALER AND THEY SAID THIS IS A COMMON PROBLEM BUT, HAS NOT BEEN RECALLED SO IT WILL COST 2,300.00 PLUS LABOR. I AM A SINGLE MOTHER OF 4 . WHY IS IT THERE ARE SO MANY COMPLAINTS ABOUT THIS YEAR FORD BUT, YET NOTHING IS BEING DONE ABOUT I... Read more
Incident date: Jul 11, 2010
2005 TOYOTA COROLLA STALLED IN A BAD LOCATION, I COULD OF GOT HIT! SOME MILES LATER CAR SHIFTED RUFF, SOME MILES LATER ENGINE LIGHT CAME ON. I THEN TOOK THE CAR TO THE NEAREST PLACE " AUTOZONE" TO HAVE TEST RAN, TEST RESULTS WAS CODE P2716 I'M SCARED TO DRIVE THIS CAR ANY WHERE!!!! *TR
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 18, 2010
Incident date: Jun 10, 2010
2005 NISSAN PATHFINDER TRANSMISSION FAILURE 2005 NISSAN PATHFINDER HAS A PROBLEM WITH COOLANT LEAKING INTO THE TRANSMISSION. THIS TRANSMISSION COOLER IS LOCATED INSIDE THE RADIATOR. THE FAULTY DESIGN RUINS THE TRANSMISSION, NISSAN REFUSES TO ACKNOWLEDGE THE PROBLEM AND ISSUE A RECALL. NISSAN AND THE DEALERSHIPS ARE AWARE OF THIS ONGOING PROBLEM, BUT STILL KEEP SELLING THEM TO UNAWARE CONSUMERS.... Read more
Incident date: May 20, 2010
AFTER THE CAR HAS BEEN UNUSED FOR 2 OR MORE DAYS, THE TRANSMISSION EVIDENCES AN ENGINE FLAIR WHERE THE GEARS ARE DISENGAGED, FOLLOWED BY A VERY HARD SHIFT BETWEEN 2ND AND 3RD GEARS. SOMETIMES IT ALSO FLARES BETWEEN 4TH AND 5TH. THIS IS A SAFETY ISSUE ON LEFT TURNS AND WHEN MERGING INTO TRAFFIC. *TR
Incident date: Apr 2, 2010
2003 HONDA CIVIC HYBRID PURCHASED AT 66,000 MILES AT 90,359 MILES SLIGHT SHUTTER/JUDDER WHEN MOVING FROM A COMPLETE STOP. HONDA DIAGNOSED (04/08)CVT FOR JUDDER. ADDED ONE START CLUTCH BURNISHING PROCEDURE/ADD TWO START CLUTCH BURNISHING AS A RECALL SERVICE. NOW SAME PROBLEM AGAIN. NOW AT 120,000 MILES EXPERIENCING SAME PROBLEM VEHICLE SLIPS, SHUDDERS ON TAKE OFF FROM FULL STOP. REPAIR WILL BE $12... Read more
Incident date: Jul 9, 2010
WHILE I WAS DRIVING 55 MILES AN HOUR ON THE HIGHWAY MY CAR SUDDENLY SHIFTED INTO NEUTRAL REVVING TO VERY HIGH RPM LOSING SPEED, I WAS ABLE TO GET OF THE HIGHWAY AND LUCKILY DRIVERS AROUND ME WERE AWARE AND SAW MY HAZARD LIGHTS. I HAD THE CAR TOWED TO A SHOP TO FIND THAT THE TRANSMISSION HAD FAILED. WITH FURTHER RESEARCH AND CONVERSATION WITH HONDA NORTH AMERICA I FOUND THIS IS NOT AN UNUSUAL PROB... Read more
VOLKSWAGEN
BEETLE
(2003) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 17, 2010
Incident date: Jul 16, 2010
VW BUG 2003, 87,000 MILES, ORIGINAL OWNER. TRANSMISSION SHIFTING ROUGH. DEALER SAID WE NEEDED TO HAVE THE "VALVE BODY" CHECKED ($1413). IF THIS WASN'T THE PROBLEM WOULD NEED TO REPLACE THE TRANSMISSION ($5761). I DO NOT UNDERSTAND WHY IT COSTS SO MUCH BEFORE WE EVEN KNOW IF THE TRANSMISSION IS BAD, OR WHY THE TRANSMISSION IS GOING ON SUCH A RELATIVELY YOUNG CAR. *TR
Incident date: Jul 2, 2010
WHILE ON THE HIGHWAY AND ACCELERATING TO PASS A CAR, ABOUT 65 MPH, TRANSMISSION FAILED, AND HAD TO COAST VEHICLE OVER TO THE SIDE OF ROAD AND STOPPED. IN PARK, REVVED ENGINE AND NO ENGAGEMENT OF TRANSMISSION WAS REALIZED. HAD TO TOW CAR TO FORD_MERCURY DEALER. DEALER REPLACED TRANSMISSION-DO NOT KNOW IF OLD TRANSMISSION IS AVAILABLE. *TR
Incident date: May 1, 2010
TRANSMISSION SHIFT PROBLEMS= WE WHERE OK WHEN TRUCK WAS ON GARAGE AND JUST USE IT AS WEEKENDS,BUT EVERYTHING CHANGE WHEN WE STARED TO USE IT ON DAILY BASICS TRANSMISSION BEGIN TO SLIP AND NOW LATELY BEGIN TO PULL AND BACK AND FORWARD AND O/D SENSOR LIGHT UP AND AFRAID THE REAR SHIFT GO OFF ANY MINUTE... AND ADD UP THE REAR PANEL JUST BROKE FOR THE 2TH TIME... IT BEGINS TO MAKE FUNNY NOISE ON REA... Read more
Incident date: Jul 12, 2010
COMPLETE TRANSMISSION FAILURE, FORD WINDSTAR 2003, SECOND TRANSMISSION. UNDER 90,000 MILES. JUST REVIEW SOME OF THE COMPLAINTS @ THIS SITE FOR A START HTTP://WWW.CARCOMPLAINTS.COM/FORD/WINDSTAR/2003/TRANSMISSION/TRANSMISSION_FAILURE.SHTML WITH A SMALL INTERNET SEARCH - YOU CAN FIND THESE THE FAILURE @ HIGHSPEED RAMANT WITH 2003 FORD WINDSTAR - THIS IS AN EMERGENCY SITUATION. *TR
Incident date: Jul 4, 2010
AUDI 3.2 ENGINE ON A 2007 AUDI A6 (AND SAME ENGINE ON A4 AND OTHER MODELS) HESITATES DURING ACCELERATION, ESPECIALLY FROM A STAND-STILL, SUCH AS A STOP SIGN. DEALER STATES THAT THE POWERTRAIN IS DESIGNED THIS WAY, AND THAT IT IS EITHER THE FSI ENGINE WHICH HAS A CARBON BUILDUP, OR THE CVT TRANSMISSION. EITHER WAY, THE HESITATION AND 2-3 SECOND DELAY IS PROBLEMATIC WHEN AT 4-WAY STOPS, OR WHEN MAKI... Read more
Incident date: Jul 15, 2010
LOCKED IN PARK, SECOND TIME THIS HAS HAPPENED, ONLY HAS 37000 MILE, SHIFTER WAS REPLACED IN JUNE 08, 22000 MILES. *TR
DODGE
GRAND CARAVAN
(2008) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 16, 2010
Incident date: Jul 12, 2010
2008 DODGE GRAND CARAVAN SXT. THE DEALERSHIP NEVER MADE CUSTOMER AWARE OF AN INTERNAL MEMO (RRT - RAPID RESPONSE TRANSMISSAL) TO FIX MAIN LTHRUST BEARING IN TRANSMISSION IN SUMMER OF 2009. TRANSMISSION MUST BE REPLACED AS OF JULY OF 2010. DEALER/MANUFACTURER IS NOT COOPERATING. THE DEALERSHIP HAD INFORMATION IN JULY 2009 WHILE VEHICLE WAS UNDER FACTORY WARRANTY AND NEVER MADE CUSTOMER AWARE OF BEA... Read more
Incident date: May 15, 2010
PURCHASED A USED 07 MAZDA 5 WITH 37K FROM A HONDA DEALERSHIP. WAS TOLD BY THE DEALERSHIP THAT THE VEHICLE WAS PRIVATELY OWNED. ABOUT 100 MILES AFTER PURCHASE THE OIL FILTER HOUSING, JUST STARTED SPEWING OIL. ANOTHER 500 MILES LATER, A CRUNCHING NOISE BEGAN TO APPEAR IN THE REAR END AND THE CAR WAS CONSISTENTLY STEERING TO THE RIGHT. TOOK IT TO A MAZDA DEALERSHIP FOR REPAIR AND HAD THE REAR SHO... Read more
Incident date: Aug 9, 2009
TL* THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED WHEN DRIVING AT APPROXIMATELY 15 TO 65 MPH, THE VEHICLE WOULD ABNORMALLY JERK AND SHAKE WHEN THE TRANSMISSION WAS SHIFTING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES YET THE VEHICLE WAS NEVER REPAIRED. THE DEALER WAS ABLE TO LOCATE A SMALL SURGE FROM ... Read more
Incident date: Jan 7, 2010
TL* THE CONTACT OWNS A 2006 NISSAN MAXIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO ABNORMALLY JERK BEFORE STALLING. THE VEHICLE WAS TOWED TO HER PLACE OF RESIDENCE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE THE NEXT DAY AND TOOK IT TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER REPLACED THE MOTOR MOUNTS BUT DID NOT CORRECT THE FAILURE. THE CONTACT TOOK THE VEHICLE TO A DIFFERE... Read more
Incident date: Jul 14, 2010
2003 ODYSSEY, PURCHASED NEW, I AM ORIGINAL OWNER, AT 60,000 MILES TRANSMISSION BEGAN TO SLIP, TCS LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON, ENGINE REVVED VERY HIGH AT LOW SPEEDS, CAR WOULD NOT GO INTO REVERSE, ERRATIC AND ABRUPT GEAR SHIFTS. I AM BEING TOLD CAR NEEDS NEW TRANSMISSION BETWEEN $3500 AND $3700. I NOTICE ON HONDA'S WEBSITE THERE WAS A RECALL IN 2004 BUT I WAS NEVER NOTIFIED. PLE... Read more
Incident date: Sep 9, 2009
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE WOULD JERK INTO FIRST GEAR WHEN BRAKING TO A FULL STOP AND THE CHECK ENGINE WARNING LIGHT WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE TRANSMISSION WAS REBUILT. THE VEHICLE OPERATED AS NORMAL FOR APPROXIMATELY ONE YEAR FOLLOWING THE REPAIR. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN T... Read more
Incident date: Jul 10, 2010
I'VE HAD MY '02 TOYOTA RAV4 SINCE 2003 AND A FEW DAYS AGO MY CAR STARTED HESITATING AND JERKING OUT OF THE BLUE. AFTER STOPPING AT LIGHTS, I NOTICED THAT AT FIRST I HAD TROUBLE ACCELERATING, CAR WOULD HESITATE, THEN ALL OF A SUDDEN IT WOULD LURCH FORWARD JUMPING TO 3000-4000 RPMS. I WAS AFRAID THAT I WOULD GET REAR-ENDED AND THEN I ALMOST SLAMMED INTO THE CAR IN FRONT OF ME. I AM AFRAID TO TAKE M... Read more
Incident date: Jan 8, 2009
TRANSMISSION IN 2004 NISSAN MAXIMA JERKS ABRUPTLY WHEN GOING FROM 1ST TO 2ND GEAR. THIS STARTED AT APPROXIMATELY 60K MILES. AT THAT TIME, IT WAS JUST ASSUMED TO BE A RANDOM EVENT. HOWEVER, AT APPROXIMATELY 75K MILES, THE JERKING BECAME MORE AND MORE CONSISTENT, ALMOST CAUSING AN ACCIDENT DUE TO THE JERKING HAPPENING IN A RANDOM NATURE. THE VEHICLE WAS TAKEN TO A NISSAN DEALERSHIP AND THEY REC... Read more
Incident date: Jul 11, 2010
I HAVE PURCHASE A HONDA ODYSSEY VAN 2010 MODEL AND FROM DAY 1 WHEN DRIVING AT HIGHWAY SPEED IT SUDDENLY LOCKED ON LOW GEAR AND THE ENGINE IS RUNNING AT 4000 RPM WITH THE CHECK ENGINE LIGHT ON AND D LIGHT FLASHING. IF IT SUDDENLY DO THIS IT WOULD BE A VERY SERIOUS SAFETY ISSUE. *TR
Incident date: Jun 24, 2010
ABOUT THREE WEEKS AGO MY 2002 TOYOTA RAV 4 TRANSMISSION/SHIFTING BETWEEN 1ST AND 2ND GEARS ACTED UP. IT WASN'T A SMALL, NAGGING ISSUE THAT BUILT UP, IT WAS PRETTY SUDDEN. ONE WEEK IT WAS FINE AND THEN I HAD 2 SMALL SHIFTING INCIDENTS (SHAKING) IN A 2 WEEK PERIOD, AND THEN THE NEXT WEEK, AFTER ABOUT 5-8 DAYS OF MORE LOCAL 'STOP AND GO' DRIVING, MY LOWER GEAR'S SHIFTING WOULD NOT WORK PROPERLY - EV... Read more
Incident date: Jul 15, 2010
I GET MY ISUZU AXIOM 2002 IN APRIL OF 2009 AND NOW FOR THE PAST FEW DAYS EVERYTIME I PUT MY CAR ON DRIVE IT WOULD MAKE A LOUD NOISE AND WHEN I PUT IT ON PARK.EVERYTHING HAS BEEN DONE TO MY CAR BUT NOW THE TRANSMISSION FEELS LIKE ITS ALWAYS ON NEUTRAL AND OTHER PEOPLE WITH THE SAME CAR TELL ME THEY HAVE THE SAME TRANSMISSION PROBLEM WHAT CAN I DO TO GET THIS FIX... *TR
Incident date: Jul 10, 2010
LUNGING AND LURCHING AT LOW SPEEDS. DEALER DIAGNOSED AS THROTTLE BODY ASSEMBLY DEFECTIVE. REQUIRED $525 "PRE-PAYMENT" BEFORE ORDERING AND FORD CANNOT PROVIDE ETA. I CALLED FORD CUSTOMER CARE AND THEY CONFIRMED THIS. THROTTLE BODY DEFECTS ARE A KNOWN PROBLEM...AND THEN WE ARE ASKED FOR PRE-PAYMENT FOR A PRODUCT WITH NO DELIVERY DATE. SOMETHING IS WRONG HERE.... *TR
FORD
EXPLORER SPORT
(2001) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 16, 2010
Incident date: Jul 11, 2010
2001 FORD EXPLORER SPORT. O/D OFF LIGHT BEGAN FLASHING, FEELING LOSS OF POWER IN EARLY GEARS, ESPECIALLY WHEN TRYING TO GO FROM A COMPLETE STOP. TURN OFF VEHICLE, NO PROBLEMS UNTIL AFTER DRIVING AGAIN. NOTHING COMING UP ON DIAGNOSTIC. *TR
Incident date: Jul 16, 2010
THE O/D LIGHT STARTED BLINKING, FOLLOWED BY A CHECK TRANSMISSION WARNING LIGHT. THE TRUCK BEGAN TO SHIFT ERRATICALLY. I WAS UNABLE TO DRIVE SAFELY IN TRAFFIC AND HAD TO PULL THE TRUCK TO THE SIDE OF THE ROAD WHERE IT REMAINS UNTIL IT CAN BE TOWED TO A TRANSMISSION SHOP. THIS A 2002 FORD EXPLORER LIMITED 4 X 4 V-8. FROM READING ABOUT THIS YEAR OF FORD EXPLORER'S, I SEE THAT IT THE MOST COMM... Read more
Incident date: Feb 28, 2010
HONDA HAS AN ONGOING PROBLEM WITH THE 2002 HONDA ACCORD TRANSMISSIONS. I BOUGHT MY CAR IN FEBRUARY OF THIS YEAR WITH 64000 MILES ON IT. THE TRANSMISSION IS RUINED IN THIS CAR. THE DEALERSHIP DEFINITELY DID THEIR BEST TO COVER THIS ISSUE BEFORE I DROVE IT OFF THE LOT. COME TO FIND OUT HONDA HAS THOUSANDS OF COMPLAINTS ON DEFECTIVE TRANSMISSIONS ON THIS MODEL ACCORD. HONDA NEEDS TO BE FOUND AT... Read more
CHRYSLER
SEBRING CONV
(2008) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 15, 2010
Incident date: Jul 10, 2010
SHIFT INTERLOCK SWITCH FAILURE DISABLED CAR AFTER PUTTING IT IN PARK. CAR WAS BLOCKING A DRIVEWAY, AND INTERIOR HAD TO BE DISASSEMBLED IN ORDER TO MANUALLY ACTUATE SHIFT INTERLOCK AND GET THE CAR OUT OF PARK. CHRYSLER REFUSED TO REPAIR IT UNTIL I CALLED CORPORATE. CHRYSLER TOOK A FULL WEEK TO REPAIR, CUSTOMER SERVICE WAS RUDE, UNWILLING. CASE MANAGER WAS CHANTEL, REF# [XXX] , PHONE # 1-800-247... Read more
Incident date: Jul 8, 2010
TL* THE CONTACT OWNS A 2006 NISSAN MAXIMA. WHILE DRIVING AT A SPEED OF 55 MPH OR LESS, THE VEHICLE WOULD JERK EXCESSIVELY BEFORE SHIFTING INTO GEAR. THE DEALER ADVISED THAT THE TRANSMISSION VALVE AND MOTOR MOUNTS WERE DEFECTIVE AND WOULD NEED TO BE REPLACED. THE DEALER ADVISED HAVING A DIAGNOSTIC TEST PERFORMED ON THE VEHICLE BEFORE PROCEEDING WITH REPAIRS, AT THE CONTACT'S EXPENSE. THE VEHICLE WA... Read more
Incident date: Jan 1, 1901
2003 ACURA 3.2 TL. CONSUMER STATES PROBLEM WITH TRANSMISSION SLIPPING. *TGW THE CONSUMER STATED THE TRANSMISSION HAS STARTED TO SLIP AGAIN FOR THE SECOND TIME. THE CONSUMER STATED THE VEHICLE WAS RECALLED FOR TRANSMISSION PROBLEMS, BUT SHE WAS NEVER INFORMED ABOUT IT. *JB
Incident date: Jul 15, 2010
I OWN A 2008 BMW M3 WITH DCT TRANSMISSION. WHEN IN AUTO MODE AND YOU SLOW DOWN AND THEN WISH TO ACCELERATE THE CAR HESITATES AND THEN LUNGES FORWARD. THIS IS GOING TO CAUSE A PROBLEM WITH LOSING CONTROL OF THE CAR OR COULD CRASH INTO VEHICLE IN FRONT OF YOU. TOOK IT TO THE DEALER AND THEY SAID NOTHING IS WRONG. THEIR NEEDS TO BE A RECALL ON THIS. VIN NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO... Read more
Incident date: Jul 15, 2010
I HAD JUST PULLED UP TO A TRAFFIC LIGHT. WHEN THE LIGHT CHANGED, I TRIED TO GO BUT ALL THE ENGINE DID WAS REV UP. I HAD NO WARNING THAT IT QUIT. I PUT THE SHIFT LEVER IN ALL THE GEARS, BUT NOTHING HAPPENED. IT IS BEING TOWED HOME AS I TYPE THIS. IT ONLY HAS 75,000 MILES ON IT, WITH REGULAR SERVICE THAT IS REQUIRED. *TR
Incident date: Feb 16, 2010
TL* THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT STATED THERE WAS AN UNKNOWN FLUID LEAKING EXCESSIVELY FROM THE VEHICLE WHILE PARKED. THE DEALER ADVISED THE TRANSMISSION CASING FRACTURED, CAUSING THE SPILLAGE. THE DEALER ADVISED THE FAILURE CAUSED ALL OF THE TRANSMISSION FLUID TO LEAK AND BELIEVED THE FAILURE TO BE A MANUFACTURING DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT M... Read more
VOLKSWAGEN
BEETLE
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 15, 2010
Incident date: Nov 20, 2009
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN BEETLE GLS. THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE BEGAN ABNORMALLY JERKING WHILE SWITCHING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ENGINE WAS REPAIRED. THE FAILURE RECURRED WITHIN ONE MONTH. THE DEALER THEN REPLACED THE TRANSMISSION GEAR BOX. SHORTLY AFTER, THE HEADLIGHTS AND TAIL LIGHTS FAILED WHICH WERE ALSO REPAIRED B... Read more
MERCEDES-BENZ
C230
(2000) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 15, 2010
Incident date: Jul 7, 2007
TL* THE CONTACT OWNS A 2000 MERCEDES BENZ C230. THE CONTACT STATED THE INSTRUMENT PANEL CLUSTER FAILED. THE VEHICLE WAS TAKEN FOR STATE INSPECTION AND DID NOT PASS DUE TO THE ODOMETER BEING INOPERABLE. THE VEHICLE WAS NOT REPAIRED FOR THE FAILURE. IN ADDITION, THE CONTACT STATED THE TRANSMISSION WAS REPLACED THREE TIMES SINCE PURCHASE. THE MANUFACTURER ADVISED THERE WAS NOT A RECALL THE FAILURE AN... Read more
Incident date: Nov 16, 2009
TL* THE CONTACT OWNS A 2003 LINCOLN LS. WHILE DRIVING AT 20 MPH, THE ECT ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE BEGAN SHAKING EXCESSIVELY. THE CONTACT MOVED THE VEHICLE FROM THE ROADWAY AND SHUT OFF THE ENGINE. WHEN RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT STATED THE FAILURE WOULD OCCUR INTERMITTENTLY. THE DEALER ADVISED THERE WAS A FULL THROTTLE FAILURE. THE VEHICLE ... Read more
Incident date: Jul 9, 2010
HOW LONG WILL IT BE BEFORE NHTSA HOLDS FORD COMPANY RESPONSIBLE FOR THE COSTS OF REPAIRS TO FORD FREESTAR MINIVANS EXPERIENCING TORQUE CONVERTER AND SUBSEQUENT TRANSMISSION DEFECTS. THIS IS A DANGEROUS DEFECT. DO WE NEED TO WAIT UNTIL A CHILD, MOTHER OR FATHER IS KILLED. THIS IS PRIMARILY A FAMILY VEHICLE OR HANDICAPPED ACCESSIBLE VEHICLE, THEREFORE IT IS AN URGENT MATTER, MY DAUGHTERS 2004 FR... Read more
Incident date: Mar 1, 2010
I HAVE HAD MY 2006 FUSION FOR TWO YEARS. MY TRANSMISSION STARTED SLIPPING AROUND 60,000 MILES. AT FIRST IT ONLY SLIPPED WHEN I TRIED TO ACCELERATE QUICKLY, BUT OVER THE LAST FEW MONTHS IT HAS GOTTEN WORSE. I AM AFRAID TO DRIVE IT ON THE HIGHWAY BECAUSE WHEN IT SLIPS IT JUMPS OUT OF GEAR AND I CAN'T ACCELERATE AT ALL. I JUST PRAY THAT THE PERSON BEHIND ME CAN SLOW DOWN IN TIME NOT TO HIT ME AND MY ... Read more
Incident date: Jun 20, 2010
2001 HONDA ODYSSEY TRANSMISSION FAILED ON GARDEN STATE PARKWAY. THE CHECK ENGINE LIGHT AND TCS LIGHT CAME ON FOLLOWED BY ERRATIC SHIFTING, THEN COMPLETE FAILURE. FORTUNATELY I WAS ABLE TO GET TO A SAFE PLACE ON THE SIDE OF THE HIGHWAY SINCE I HAD MY FAMILY OF 4 IN THE CAR UNDER VERY HEAVY TRAFFIC. I THEN HAD TO GET TOWED TO THE DEALERSHIP. THE ORIGINAL TRANSMISSION ON THIS VEHICLE FAILED IN FEB... Read more