Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jul 21, 2010
MY 2005 TOYOTA CAMRY XLE V6 CAR HAS SERIOUS TRANSMISSION ISSUES. IT HESITATES AND TAKES SEVERAL SECONDS AT SLOW SPEEDS TO FIND A GEAR TO SHIFT INTO. THE ENGINE REVS AND THE RPMS INCREASE BUT THE TRANSMISSION DOES NOT ENGAGE. THIS IS ESPECIALLY TROUBLESOME WHEN MAKING TURNS AND MAKES ME VULNERABLE TO BEING REAR ENDED IN RIGHT HAND TURNS, BUT EXPOSES ME TO BEING BROADSIDED IN LEFT HAND TURNS. J... Read more
Incident date: Jul 17, 2005
I BOUGHT THIS BRAND NEW CAR IN 2005 AND GOOD MAINTENANCE ON IT. FOR ABOUT A MONTH, MY CAR HAD BEEN ACTING FUNNY WHEN I CAME TO A STOP, PERIODICALLY. MAYBE ONCE A WEEK OR SO. BY ACTING FUNNY, I MEAN IT DID NOT SEEM TO DOWNSHIFT IMMEDIATELY WHEN I CAME TO A STOP, SOMETIMES ACTING LIKE SOMEONE BUMPED THE CAR FROM BEHIND BARELY. LAST SATURDAY, AROUND 9 PM RIGHT AT THE STOP SIGN, THE TRANSMISSION LOCKE... Read more
Incident date: Jul 18, 2010
2005 FORD TAURUS TRANSMISSION FAILED IN TRAFFIC,HAD TO BE PUSHED ACROSS 3 LANES OF TRAFFIC. 57,000 MILES. MECHANIC FOUND STRIPPED TORQUE CONVERTER PUMP DRIVE PLATE. OLD PART AVAILABLE. FOUND HUNDREDS OF INSTANCES OF THIS SAFETY ISSUE OCCURRING ONLINE BUT NO RECALL BY FORD AS OF NOW. *TR
Incident date: Jul 1, 2010
IN YELLOWSTONE NATIONAL PARK, I WAS DRIVING NORTH FROM CANYON VILLAGE TO TOWER FALLS. A SIGN SAID, "7% DOWNGRADE 6 MILES ALL VEHICLES USE LOWER GEAR". THE FORD FUSION SE V6 WITH AUTOMATIC GIVES THE CHOICE OF FIRST, WHICH REDLINES AT ABOUT 35 MPH, OR DRIVE, WHICH WILL SHIFT TO 6TH GEAR EVEN ON THE LEVEL AT 35MPH. I HAD TO RIDE THE BRAKES FOR THE NEXT SIX MILES. AT THE BOTTOM OF THE HILL IS A PEDEST... Read more
Incident date: Jul 23, 2010
I HAVE THE 2010 SANTA FE BANGING PROBLEM - STARTED ABOUT A MONTH AFTER I BOUGHT IT ONLY HAPPENS ABOUT 1 PER WEEK - DEALER CLAIMED THEY NEVER HEARD OF IT BEFORE - LOOKED AT ME LIKE I WAS SOME SORT OF CRAZY FOOL. I DESCRIBED IT AS -- IT FEELS LIKE SOMEONE BUMPED INTO ME FROM BEHIND - THE FIRST FEW TIMES IT HAPPENED WIFE & I ACTUALLY LOOKED OUT OF THE BACK WINDOW EXPECTING TO SEE THE CAR THAT HA... Read more
Incident date: Sep 1, 2007
WE PURCHASED A 2004 FORD FREESTAR LIMITED MINI-VAN WITH 36,000 MILES IN JUNE 2007 FROM THE LOCAL FORD DEALERSHIP. THREE MONTHS LATER WHILE DRIVING ON THE INTERSTATE HEADED FOR VACATION, THE VAN LOST POWER WITHOUT WARNING AND WE COASTED TO A STOP ON THE SHOULDER OF THE HIGHWAY. FORTUNATELY, WE HAD ONLY GOTTEN ABOUT 15 MILES OUTSIDE OF OUR HOME CITY. UNFORTUNATELY, AFTER HAVING THE VEHICLE TOWED... Read more
Incident date: Jul 22, 2010
THE TRANSMISSION ON MY '03 ACCORD V6 (97K MILES) STARTED TO FAIL WHEN DRIVING HOME FROM WORK ON 7/22/2010. I COULDN'T REVERSE AND ON A BUSY ROAD I COULDN'T EXCEED A SPEED LIMIT OVER 35-40 MPH. I TOOK IT TO MY MECHANIC THAT EVENING, WHO SAID THE PROBLEM WAS DUE TO THE FAILURE OF THE PRESSURE SENSOR SOLENOID A. I HAD TO WAIT 3 HOURS FOR THE NEW PART TO BE DELIVERED, BUT WHEN MY MECHANIC REPLACED THE... Read more
GMC
YUKON XL 1500
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 25, 2010
Incident date: Jul 13, 2010
WHILE RETURNING HOME FROM A CAMPING TRIP, SUDDEN LOSS OF 3RD AND 4TH GEARS IN TRANSMISSION. WE WERE TRAVELING ON THE FREEWAY, TOWING A TRAILER WHEN THIS OCCURRED. (THE VEHICLE IS EQUIPPED WITH FACTORY TOW PACKAGE.) IN RESEARCHING THIS PROBLEM, I WAS SURPRISED THAT GM HAS OPENED A COUPLE OF TSB'S RELATING TO IT. *TR
Incident date: Jul 10, 2010
I HAVE A 02 FORD EXPLORER DRIVING ON THE ROAD WHEN THE OD LIGHT FLASHING LOST POWER IT HARD TO SHIFT IN GEAR AM NOT THE ONLY 1 WIT THIS PROBLEM THERE THOUSAND OF FORD OWNER WIT THIS SAME PROBLEM WHY CANT U GUYS MAKE FORD RECALL THIS PROBLEM TOYOTA MAKE THEY RECALL THEY MANUP TO THEIR PROBLEM WHY CANT FORD DO THAT. *TR
Incident date: Jul 14, 2010
I RENTED A DODGE GRAND CARAVAN FROM NATIONAL CAR RENTAL AT THE CHARLESTON, SC AIRPORT ON JULY 14, 2010. THAT EVENING THE VAN SLIPPED INTO REVERSE WHEN I WAS EXITING THE VEHICLE. IT KNOCKED ME DOWN AND RAN OVER MY LEFT LEG. I SUFFERED SCRAPES AND BRUISES ALL OVER MY BODY AND A BONE CONTUSION ON MY LEFT KNEE AND AM NOW RECOVERING. THE SAFETY OF THE DASH MOUNTED GEAR SHIFT IN THIS VEHICLE SHOULD ... Read more
Crash
1 injured
Incident date: Jul 25, 2010
FAILURE OF TRANSMISSION OCCURRED AT HIGHWAY SPEED WITH NO WARNING. VEHICLE RPM RAISES WITH NO ACCELERATION AT WHEELS. INITIAL DIAGNOSIS IS TORQUE CONVERTER SPLINES FAILURE. *TR
Incident date: Jun 25, 2010
2005 FORD FREESTAR W/88,000 MILES. HAVE OWNED THIS CAR FOR 2 MONTHS. TRNSMISSION WENT OUT AFTER ACCELERATING CAR STARTED COASTING. NO FIX AS YET. *TR
Incident date: Jul 6, 2010
TRANSMISSION ON 2010 FORD FUSION SKIPS OUT OF GEAR AND CLUNKS INTO GEAR AT TIMES. FAILED TO GO INTO GEAR WHEN I WAS PULLING OUT ONTO A BUSY HIGHWAY. I HAD TO PULL OFF THE ROAD TO AVOID BEING HIT BY THE CAR FROM BEHIND.NEAR ACCIDENT. FORD EARLIER ISSUED A RECALL ON THE TRANSMISSION AND RE- CALIBRATED THE POWERTRAIN MODULE. THIS OBVIOUSLY DID NOT WORK BECAUSE OF THE ENSUING ACCIDENT. I TOOK IT BA... Read more
Incident date: Jul 10, 2010
MY CAR STARTED LOCKING UP ON ME WHILE DRIVING, I WOULD ACCELERATE AND IT WOULD ACT AS IF IT WAS IN NEUTRAL, AND AT TIMES I COULDN'T EVEN REVERSE. THE CAR WILL DRIVE THEN JERK ME FORWARD THEN LOCK UP WHILE I WOULD DRIVE. I CALLED ACURA AND THEY TOLD ME I WOULD HAVE TO PAY 5,000 DOLLARS FOR A NEW TRANSMISSION AND THEY WOULD NOT COVER MY TRANSMISSION PROBLEM. *TR
Incident date: Jul 7, 2010
WE PURCHASED OUR 2005 HONDA ODYSSEY ON JUNE 16TH, 2010. DURING THE TEST DRIVE AS WELL AS FOR A WEEK OR SO AFTER PURCHASING THE VEHICLE, NO PROBLEMS WERE NOTICED. HOWEVER ABOUT 2 WEEKS AFTER PURCHASING THE VEHICLE, WE STARTED TO NOTICE THE VEHICLE WOULD SHUDDER AROUND 40-45 MILES AN HOUR, USUALLY ON AN INCLINE. WE TOOK THIS VEHICLE ON A LONG TRIP AND THE SHUDDERING STARTED TO GET WORSE. ON JULY... Read more
Incident date: Jun 8, 2010
ON TUESDAY, JUNE 8, 2010 I WAS ON A BUSY INTERSTATE HIGHWAY WITH FAST MOVING TRAFFIC AND MY CAR LOST ALL POWER WHILE TRAVELING AT 70 MPH. FORTUNATELY, I WAS ABLE TO BARELY GLIDE THE SANTE FE TO THE SHOULDER AND STOP WITHOUT INCIDENT. FOLLOW UP: 3 PM VISITED HYUNDAI SERVICE CENTER AND WAS TOLD THAT IT WAS NOT A THROTTLE PROBLEM. THEY ARE IN CONTACT WITH CA SERVICE TO DETERMINE CAUSE OF PROBLEM.... Read more
Incident date: Jul 23, 2010
MY CAR DIED OUT IN THE MIDDLE OF THE STREET WHILE IN REVERSE. WHEN I WAS ABLE TO RESTART IT BACK UP, I DISMISSED IT. A FEW DAYS LATER, IT WOULD NOT START AT THE GROCER. IT RESTARTED ONLY AFTER JUMPING. I DROVE IT TO AUTO ZONE FOR A NEW BATTERY WHICH SEEMED TO HELP. YESTERDAY WHILE BACKING OUT OF A PARALLEL PARK IT DIED AGAIN MID AISLE. I RESTARTED IT AND SLOWLY PRESSED FORWARD BY FLOORING TH... Read more
VOLKSWAGEN
BEETLE
(2002) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 24, 2010
Incident date: May 25, 2010
OUR 2002 VW TRANSMISSION WENT OUT @ 75,000 MILES WITH NO NOTICE. JUST ONE DAY IT WOULD NOT BACK UP. THEN IT WAS ALMOST LIKE IT JUMPED INTO REVERSE AND THEN WHEN WE PUT IT IN DRIVE YOU COULD JUST TELL IT WAS NOT RIGHT. WE LIMPED IT AROUND FROM PLACE TO PLACE GETTING OPINIONS ON WHAT WAS WRONG AND GETTING ESTIMATES ON REPAIR. HAD ONE GARAGE TAKE THE COVER OFF SIDE OF TRANSMISSION SEEING METAL SHAVI... Read more
Incident date: Nov 13, 2009
WE WERE ACCELERATING AFTER A STOP LIGHT, TRAVELING AT APPROX. 25 MPH WHEN THE VEHICLE FAILED TO CONTINUE TO MOVE FORWARD. WE COASTED AND PUT THE VEHICLE INTO PARK IN A LEFT TURN LANE. THE VEHICLE WOULD NOT SHIFT INTO ANY GEAR. WE HAD THE VEHICLE TOWED AND FOUND OUT THAT OUR TRANSMISSION NEEDED TO BE REPLACED. THERE WERE NO WARNING SIGNS OR WARNING LIGHTS IN THE VEHICLE THAT WOULD INDICATE A PR... Read more
Incident date: Oct 10, 2009
MAZDA 3 INTERNAL SENSORS GETTING STUCK AT MILEAGE FROM 35K TO 95K MAZDA AND GIVING MESSAGE AT IN DASHBOARD. IF U RESET THE COMPUTER THE CAR WORKS FINE AGAIN FOR A COUPLE OF MILES UNTIL AT MESSAGE APPEARS. WHEN U TAKE THE MAZDA TO THE MAZDA CENTER THEY TELL YOU THE WHOLE TRANSMISSION IS BAD, BUT IF U TAKE IT TO A TRANSMISSION DEALER THEY SAY IS REVERSE SOLENOID OR FIRST SOLENOID CUS OF THE CODES. B... Read more
Incident date: Jul 24, 2010
2008 FORD EDGE, TRANSMISSION ISSUES. CAR ACTED LIKE THE BRAKES WERE ON THEN WHEN I WENT TO THE NEXT STOP SIGN I COULD NOT GO FORWARD, WHEN TRYING TO CHANGE GEARS IT SOUNDED LIKE THE WHOLE ENGINE WAS FALLING OUT. THIS IS A DANGEROUS SITUATION HAD I BEEN OUT IN A BUSY CITY, AND STUCK IN THE MIDDLE OF THE ROAD ETC... *TR
Incident date: Jul 15, 2010
THE THIRD TRANSMISSION HAS FAILED ON MY HONDA ACCORD. HONDA REPLACED THE FIRST 2 WITH ONLY A $200 CHARGE ON THE SECOND ONE. THE FAILURE MODE IS SUCH THAT THE CAR SLIPS INTO A NEUTRAL LIKE STATE WITHOUT WARNING. THIS IS VERY DANGEROUS. THINK ABOUT TURNING LEFT, CROSSING ONCOMING TRAFFIC AND YOU STEP ON THE GAS, THE CAR STARTS TO MOVE AND GOES INTO NEUTRAL. YOU ARE STUCK IN THE ONCOMING TRAFFI... Read more
Incident date: Jul 24, 2010
LAST NIGHT, THE O/D OFF LIGHT ON MY 2002 FORD EXPLORER STARTED BLINKING. TODAY, THE VEHICLE WILL NOT DRIVE IN NORMAL DRIVE MODE OR REVERSE. IN DOING SOME INVESTIGATING, APPARENTLY, THIS IS A COMMON ISSUE WITH FORD EXPLORERS. PARTICULARLY THE 2002 MODELS. THIS IS NOT ONLY DANGEROUS, BUT UNFAIR THAT FORD HAS NOT TAKEN RESPONSIBILITY FOR THIS VERY COMMON ISSUE. I'M AWAITING AN ANSWER ON WHAT EXAC... Read more
Incident date: May 1, 2010
TRANSMISSION PROBLEMS WITH 1ST TO 2ND GEAR SHIFT. THE PROBLEM OCCURS DAILY AND IT IS GETTING WORSE. EXTENDED WARRANTY HAS EXPIRED AND NISSAN WILL NOT FIX OR REPLACE. *TR
Incident date: Nov 28, 2009
TRANSMISSION FAILURE WITH MY HONDA 2003 ODYSSEY. *TR
Incident date: Jul 24, 2010
I HAD A TRANSMISSION FAILURE IN MY HONDA ACCORD EX(YEAR 2004) MODEL TODAY. THE CAR STOPPED RUNNING AND I WAS NOT ABLE TO REVERSE IT. I HAVE TO CALL AAA TO TAKE IT TO THE REPAIR SHOP. I AM NOT SURE WHETHER THERE IS ANY RECALL OR OTHERS HAVE REPORTED A SIMILAR KIND OF ISSUE. I THOUGHT TO INFORM YOU FIRST TO INVESTIGATE THE MATTER. *TR
Incident date: Jul 18, 2010
I WAS DRIVING SOUTH ON TWO LANE HIGHWAY. CAR WENT OUT OF GEAR AS THOUGH IT WERE IN NEUTRAL. WOULD NOT GO BACK INTO GEAR. *TR
Incident date: Mar 20, 2010
I HAD A NISSAN MAXIMA 2005 AND IT HAS SERIOUS PROBLEMS WITH THE TRANSMISSION. THIS ONE IS GIVING KICKS BETWEEN 1ST, 2ND AND 3RD SHIFT AND WHEN YOU ARE DRIVING IT BETWEEN 25 TO 30. MPH IS OVERACCELERATING THEN IT CHANGE THE SHIFT AND IT FEELS LIKE MULE KICK, THE CAR AND THIS THING ALMOST CAUSE AND ACCIDENT 3 FT MORE AND MY CAR IT WAS GOING TO HIT THE FRONT CAR... PLEASE THERE ARE A LOT OF NISSAN M... Read more
Incident date: Jul 19, 2010
2003 SATURN VUE, AUTO TRANSMISSION.... TRANSMISSION FAILED AT 99,400 MILES. SATURN DEALERSHIP REPAIRED THE TRANSMISSION BECAUSE OF THE 100K WARRANTY. I HAD TO PAY 25% OF THE NEW TRANSMISSION, WHICH WAS $1,000. THE BRAND NEW TRANSMISSION CAME WITH A 12,000 WARRANTY. FOUR DAYS AGO, THE BRAND NEW FACTORY TRANSMISSION STARTED TO SLIP AND WHINE. CAR TAKEN BACK TO DEALERSHIP IN RALEIGH, NC. VUE NOW HAS ... Read more
Incident date: Jul 7, 2010
2002 FORD EXPLORER TRANSMISSION FAILS. *TR
Incident date: Jul 19, 2010
P2716 HARSH SHIFT FAULT CODE. I PURCHASED CAR FROM DEALER AS A CERTIFIED USED PERFECTLY RELIABLE ON 12/28/08 WITH 47000 MILES ON IT. THE OTHER DAY OUT OF NO WHERE, NO WARNINGS, NO NOTICEABLE CHANGES THE CHECK ENGINE LIGHT CAME ON, WHILE CRUISING UP THE 14 NORTH AT 75 MPH. DIDN'T THINK MUCH OF IT, STOPPED AT A FRIENDS HOUSE AND USED HIS OBD2 READER AND FOUND OUT THE ISSUE, STILL HAVEN'T NOTICED MU... Read more
Incident date: Jul 12, 2010
DRIVING HOME FROM A 1HR TRIP TURNED IN TO A 3HR TIP HOME.RPMS GOING UP TO HIGH AND SPEED DROPS. LIKE PULLING A BIG LODE. HAD WHAT SOUNDED LIKE A WINNING OR RACING SOUND. NO LIGHTS CAME ON NO SHAKING OR RUFF RIDE. WOULD BE LIKE THIS FOR A BIT THEN RUN FINE FOR A BIT THEN DO IT AGEN.STOPPED CHECKED FLUIDS ALL FINE.GOT HOME AND RAN TO PARTS STORE PUT IT ON THE READ OUT.NOTED THEN OD BLINKING BUT NO C... Read more
Incident date: Jul 21, 2010
TL*THE CONTACT OWNS A 2002 HONDA ODYSSEY. THE CONTACT STATED THAT THIS WAS THE SECOND TIME THAT THE TRANSMISSION FAILED ON THE VEHICLE. IN 2005 THE TRANSMISSION REPLACED AT 70,000 MILES. THE FIRST TRANSMISSION WAS REPAIRED UNDER RECALL CAMPAIGN NUMBER 04V176000 FOR THE POWER TRAIN. THE RECENT FAILURE OCCURRED WHILE DRIVING 40 MPH WHEN THE TRANSMISSION STARTED SLIPPING AND SMOKING. THE CONTACT HAD ... Read more
Fire
Incident date: Jun 15, 2010
2005 HONDA PILOT RADIATOR COIL FAILED CAUSING FLUIDS TO MIX AND TRANSMISSION TO FAIL. REPAIR SHOP INDICATED THAT RADIATOR HAD PREMATURELY DETERIORATED CAUSING FAILURE. HAD A NEW RADIATOR INSTALLED AT $500- SYSTEM FLUSHED MULTIPLE TIMES....JUST ABOUT A MONTH LATER- RADIATOR FAILED AGAIN. REPLACED BUT VEHICLE IS STILL NOT RUNNING WELL. AT @40 MPH VEHICLE SEEMS TO RANDOMLY "REV AND STICK"- LET OFF G... Read more
Incident date: Jul 22, 2010
DRIVING DOWN ROUTE 3 VIRGINIA...CAR STOPPED HAVING FORWARD PROPULSION. HAD TO HAVE IT TOWED 65 DOLLARS. AND THEN TO SHOP..THEY ARE SAYING 3500 + FOR REPLACEMENT. TRANSMISSION - NEEDED AT LESS THEN 65,000 MILES. *TR
VOLKSWAGEN
JETTA
(2004) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 23, 2010
Incident date: Aug 17, 2004
TL*THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE TRANSMISSION FAILED AND THE VEHICLE BECAME HESITANT WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE FAILURE HAD BEEN AN ONGOING ISSUE SINCE THE VEHICLE WAS PURCHASED, BUT THE DEALER STATED THAT WAS HOW THE TRANSMISSION WORKED AND NOTHING WAS WRONG. THE VEHICLE ALSO MADE A KNOCKING NOISE AND WOULD BECOME SLUGGISH WHEN ACCELERATING... Read more
Incident date: Jul 20, 2010
-NO EVENT LEADING TO FAILURE WHILE DRIVING ON HIGHWAY I-75, VAN LOST ABILITY TO ACCELERATE. TACH WOULD SHOW ENGINE WAS REVVING, BUT NO ACCELERATION. WAS ABLE TO GET TO EMERGENCY LANE. COULD NOT MOVE FORWARD OR REVERSE. WAS TOWED TO TRANSMISSION SHOP, FAILURE SO COMPLETE CAR COULD NOT EVEN BE ROAD TESTED. THIS IS A FAILURE OF PRODUCT, NOT OF USER. *TR
Crash
1 injured
FORD
FIVE HUNDRED
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 23, 2010
Incident date: Jul 7, 2007
2005 FORD FIVE HUNDRED WITH 51000 MILES HAD CHECK ENGINE LIGHT COME ON. CAR ACCELERATES UNEXPECTEDLY WHEN SHIFTING INTO REVERSE OR FROM REVERSE TO DRIVE THEN LUNGES FORWARD OR BACKWARD LIKE IT WILL TAKE OFF ON ITS OWN. THE ENGINE SURGE CAN BE FELT EVEN STANDING STILL AT TIMES. TOLD IT IS THE THROTTLE BODY AND HAVE BEEN WAITING FOR PART AS IT IS ON BACKORDER. THIS IS AN 800.00 REPAIR AND I HAVE BEE... Read more
Incident date: Jul 10, 2010
FOR QUITE AWHILE I HAD BEEN HEARING A "TICKING" NOISE WITH MY 2007 MAZDA CX-7..BROUGHT IT TO THE DEALERSHIP IN LAFAYETTE, LA. TO HAVE IT CHECKED OUT. THEY CHECKED IT OUT, UPDATED RECALLS IN AFFECT, STATED THEY FOUND NOTHING. CONTINUED TO HEAR IT OFF AND ON, HAD MY OIL CHANGED REGULARLY. ON JULY 10, 2010 MY CAR BROKE DOWN (4 YRS OLD, 33,000 MILES) HAD IT TOWED TO DEALER IN BEAUMONT, CLOSE TO WHERE ... Read more
Incident date: Jun 8, 2010
ACURA 2004 MDX TORQUE CONVERTER SHUDDER OR VIBRATION. *TR
Incident date: Jul 23, 2010
MY 2005 FORD FREESTYLE BEGAN JERKING BACKWARDS WHILE IN REVERSE TO THE POINT THAT I COULD NOT CONTROL THE DIRECTIONS OR SPEED THE CAR WAS GOING. THIS WAS ESPECIALLY DANGEROUS BACKING OUT OF PARKING SPACES. TODAY WHILE BACKING OUT OF A SPOT MY CAR JERKED BACK SEVERAL TIMES THEN WOULD NOT SWITCH IN TO DRIVE AND STALLED. AFTER RESTARTING, THE CAR WENT INTO DRIVE AND I PULLED OUT ON TO A BUSY STREET. ... Read more
Incident date: Jul 12, 2010
WHILE DRIVING, MY TRANSMISSION FAILED ON MY 2004 LEXUS ES330 WITH 97,000 MILES. CARS WERE SWERVING TO AVOID HITTING ME AS MY CAR ALMOST CAME TO A STOP WHILE DRIVING ON A BUSY ROAD. LEXUS CORPORATE GAVE ME HALF OFF THE PARTS FOR THE TRANSMISSION AND THE DEALER GAVE ME HALF OFF OF LABOR. HOWEVER, TRANSMISSIONS ARE NOT SUPPOSED TO FAIL ON 1984 BUICKS, LET ALONE 2004 LEXUS' WITH UNDER 100,000 MIL... Read more
Incident date: Feb 1, 2004
I OWN A 2004 NISSAN MAXIMA SE W/ A LITTLE BIT OVER 50000 MILES. THE TRANSMISSION DOES "JERK" WHEN THE ENGINE IS WARM WHEN CHANGING FROM 1ST. TO SECOND GEAR AND WHEN DOWNSHIFTING BETWEEN THE SAME GEARS. I TOUGH THAT WAS AA ISOLATED PROBLEM, TILL FINDING A FEW WEB SITE W/ OWNERS OF THE SAME VEHICLE ( 003/2004 MODELS) COMPLAINING ABOUT THE SAME PROBLEM. THE DEALERSHIP TOLD ME TO CHANGE THE MOTOR MOU... Read more
Incident date: Jan 1, 2010
I HAVE HAD MY 2004 NISSAN MAXIMA FOR SIX YEARS. I HAVE HAD THIS CAR SINCE IT WAS BRAND NEW. THE CAR SLAMS INTO GEAR AND JERKS INTO FIRST GEAR WHEN STARTING TO DRIVE. IT BANGS AND THROWS ME FORWARD WHEN DOWNSHIFTING FROM 2ND TO 1ST GEAR. IT ALSO THROWS ME INTO GEAR WHEN GOING FROM 2ND TO 3RD GEAR. IT HAS ABOUT 76,197 MILES. AT 70,000 MILES THE STRUTS HAD TO BE REPLACED I REPORTED THE TRANSM... Read more
Incident date: Jul 21, 2010
2002 HONDA ODYSSEY LX SALVAGE TITLE 68905MI, 2ND AND 3RD ERRATICALLY SHIFTING BETWEEN 25-40 MPH BROUGHT IT TO HONDA SAYS NEEDS NEW TRANSMISSION AND WOULD NOT REPLACE OR FIX DUE TO SALVAGE TITLE, I BELIEVE THERE IS A RECALL BACK ON SPRING/SUMMER OF 2004 AND IT IS A RECURRING PROBLEM TO THIS DAY WITH THE TRANSMISSION. CONTACTED AMERICAN HONDA AND NO HELP FROM THEM, I BELIEVE ITS A SAFETY RECALL BEC... Read more
Incident date: Jan 16, 2010
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH, THE ENGINE REVVED WITH AN EXTREMELY HIGH INCREASE IN THE RPMS. SUDDENLY, THE VEHICLE BEGAN TO JERK. ON A SEPARATE OCCASION WHEN PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL AN UNEXPECTED INCREASE IN THE SPEED RATE OCCURRED. THE FAILURES WERE INTERMITTENT. THE VEHICLE WAS DIAGNOSED BY TWO DIFFERENT INDEPENDENT ... Read more
Incident date: Mar 15, 2006
A VIBRATION OCCURS IN THE TRANSMISSION FROM 20-40MPH ON A CONSISTENT BASIS. THE ISSUE DOES NOT CREATE DIAGNOSTIC CODES FOR DEALER COMPUTERS. DEALER INDICATES IT IS A TRANSMISSION TORQUE CONVERTER ISSUE. *TR
Incident date: Jun 15, 2010
MY 2008 AUDI A3 2.0T DSG (DIRECT SHIFT GEARBOX) HAS BEEN HAVING ABRUPT SHIFTING AND HESITATION. THE THREE MAIN TIMES ISSUES OCCUR ARE: 1.) MOVING FROM A STOP, EITHER IN FORWARD OR REVERSE. WITH LIGHT THROTTLE INPUT, SIMILAR TO IN PARKING SITUATIONS OR SLOW MOVING STOP/GO TRAFFIC, THE CAR/TRANSMISSION FEELS LIKE IT'S NOT ENGAGED AND THEN SUDDENLY ENGAGES AND LURCHES FORWARD/BACKWARDS. THIS IS... Read more
Incident date: Mar 24, 2009
MARCH 2009 VEHICLE CHECK ENGINE LIGHT CAME ON AND I TOOK VEHICLE TO AUTOZONE FOR A DIAGNOSTIC CHECK. CHECK INDICATED THAT THE SHIFT SOLENOID WAS BAD. I TOOK VEHICLE TO TOYOTA OF BEDFORD AND WAS TOLD I HAD TO GET ANOTHER DIAGNOSTIC BECAUSE THEY DON'T TAKE DIAGNOSTIC FROM OTHER PLACES, SO THAT COST ME $100. AFTER THEIR DIAGNOSTIC CHECK WAS PERFORMED, THEY CLAIMED IT WAS JUST THE GAS CAP AND TURNE... Read more
Incident date: Mar 30, 2010
2005 ACURA MDX HAS HAD ISSUES ON MULTIPLE OCCASIONS WHERE THE TRANSMISSION VIBRATES OR SHUDDERS AT ABOUT 1200-1400 RPM AND UNDER A LIGHT TO MODERATE ENGINE LOAD. THE TORQUE CONVERTER HAS BEEN REPLACED TWICE AND THE ISSUE IS STARTING AGAIN. MILEAGE ON VEHICLE IS ABOUT 80K. *TR