Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jul 26, 2010
2005 FORD FREESTAR TRANSMISSION FAILURE. CAR ONLY HAS 88,000 MI. THERE WAS NO WARNING OF PROBLEMS. MY SON WAS DRIVING ON MAJOR HWY AT 65 MPH WHEN FAILURE OCCURRED. FORTUNATELY WAS ABLE TO ROLL TO STOP ON SHOULDER. CAR NEEDS NEW TRANSMISSION. *TR
Incident date: Jul 26, 2010
2000 FORD EXPLORER,TRANSMISSION WILL SLIP,LOCK UP IN OVERDRIVE,PLACE IN REVERSE CAR LURCHES FORWARD.THE O/D OFF LIGHT FLASHES ENGINE RPMS ARE VERY HIGH.THERE ARE THOUSANDS OF PEOPLE THAT KEEP HAVING THE SAME PROBLEMS WITH THIS VEHICLE. IT HAS 4.0 ENGINE AND THE 5R55E AUTOMATIC TRANSMISSION. THIS VEHICLE IS DANGEROUS TO MY FAMILY AND TO THE PUBLIC YOU NEVER KNOW WHAT TYPE OF REACTION WILL COME OUT... Read more
Incident date: Jul 30, 2010
I WAS DRIVING ON HIGHWAY 95 WHEN I STARTED TO FEEL THE CAR SLOWING EVEN THOUGH I WAS IN DRIVE. MOST CARS ARE GOING 60-70. I HAD ENOUGH TIME TO EXIT WHEN THE CAR STOPPED IN THE LEFT LANE OF A BUSY CITY STREET. THE CAR FELT AS THOUGH I WAS IN NEUTRAL ANY TIME I TRIED TO DRIVE. MY 2001 HONDA CIVIC APPARENTLY HAD TRANSMISSION FAILURE AND I WILL NOW HAVE TO PAY $2400 FOR THE REBUILT TRANSMISSION. I AM ... Read more
Incident date: Jul 13, 2010
I OWN A 2010 FORD FUSION SE V4, THE CAR IS HAVING TRANSMISSION PROBLEM AND NOT FIXED EVEN AFTER IT WAS AT THE DEALERSHIP FOR 2 WEEKS. AFTER ALL THE ARGUMENTS I MANAGE TO GET THE RENTAL CAR (FOCUS) FOR ONLY 5 DAYS. I WROTE LETTER TO BOTH COMPANY AND THE DEALERSHIP BUT I DON'T KNOW HOW SERIOUS THEY ARE TAKING THIS MATTER. PLEASE HAVE THEM REPLACE THE TRANSMISSION OR FIX THE PROBLEM ASAP BEFORE CAR B... Read more
Incident date: Jun 7, 2010
2010 HYUNDAI SANTA FE V6 AWD LIMITED I PUT THE KEY IN THE IGNITION TO START IT, AND THE VEHICLE LUNGED FORWARD APPROXIMATELY 6 INCHES. THE VEHICLE WAS IN PARK WHEN I STARTED IT. LUCKILY MY FOOT WAS NEAR THE BRAKE, SO I INSTINCTIVELY SLAMMED ON THE BRAKE. I DO NOT KNOW HOW FAR IT WOULD HAVE GONE IF I HAD NOT DEPRESSED THE BRAKE PEDAL. LUCKILY THE VEHICLE IN FRONT OF ME WAS FAR ENOUGH AWAY, ALSO LUC... Read more
Incident date: Jul 31, 2010
THERE WAS NO EVIDENCE NOR WARNING THAT THE TRANSMISSION WOULD STOP SHIFTING GEARS. I WAS LEAVING HOME HEADING TO WORK WHEN THE VEHICLE SUDDENLY STOPPED ACCELERATING. I WAS ABLE TO PULL OVER TO A SOMEWHAT SAFE LOCATION ONLY TO FIND OUT THAT WHEN I TURNED MY VAN OFF AND THEN BACK ON IT WOULD NOT SHIFT GEARS. IT SOUNDS LIKE ITS STUCK IN NEUTRAL ALL THE TIME. I LIVE IN NORTH TEXAS AND WITH THE TEMP BE... Read more
Incident date: Jul 29, 2010
AFTER TURNING RIGHT AT STOP LIGHT AND PROCEEDING SLOWLY WITH ACCELERATION, A LOUD/SHAKING NOISE WAS HEARD FROM 2004 CHRYSLER PACIFICA (SIMILAR TO A CELL PHONE PLACED ON VIBRATE INSTEAD OF RINGING WHEN A CALL IS RECEIVED). WITHIN SECONDS, VEHICLE UNINTENTIONALLY ACCELERATED AND I WAS UNABLE TO STOP IT, EVEN AFTER PRESSING ON BRAKES. I WAS A BLOCK AWAY FROM WHERE I HAD TO TURN TO ENTER OUR SUBDIV... Read more
MITSUBISHI
LANCER
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 30, 2010
Incident date: Jul 29, 2010
WHEN DRIVING MY LANCER EITHER ON CITY OR HIGHWAY, IT REFUSES TO SHIFT. THE RPMS GO UP, BUT THE CAR WONT ACCELERATE. IT ACTUALLY SLOWS DOWN AS IF I'M PRESSING ON THE BRAKES (AND IM NOT) THEN OUT OF NOWHERE THE GEAR WILL SHIFT AND THE CAR LURCHES FORWARD UNEXPECTEDLY. IT DOES THIS ALL THE TIME. THE LAST TIME IT DID IT I RAN INTO A CAR. THIS IS A HUGE HAZARD. WHEN I STEP ON THE BRAKES THE CAR ALMOST... Read more
Crash
Incident date: Apr 3, 2010
I PURCHASED A 2010 FORD FUSION IN AUGUST OF 2009. THE CAR ALWAYS SHIFTED OUT OF PARK AND INTO GEAR VERY HARD, ESPECIALLY AFTER SITTING FOR SEVERAL HOURS. I THOUGHT NOTHING OF IT. THEN THE TRANSMISSION BEGAN TO "FLARE" BETWEEN GEAR SHIFTS. ESSENTIALLY THE CAR WOULD SHIFT OUT OF GEAR (INTO NEUTRAL) AND THEN HARD SHIFT INTO THE NEXT GEAR. A FORD ENGINEER GAVE ME THE TERM THEY USE "FLARING". FOR... Read more
Incident date: Jul 21, 2010
TL*THE CONTACT OWNS A 2008 TOYOTA PRIUS. THE CONTACT STATED THAT HE SHIFTED INTO REVERSE GEAR AND THE VEHICLE MOVED FORWARD. HE WAS ABLE TO APPLY THE BRAKES IN ORDER TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED APPROXIMATELY TEN TIMES BUT HE DID NOT TAKE THE VEHICLE TO AN AUTHORIZED DEALER. HE STATED THAT THE FAILURE OCCURRED IN A PARKING LOT WHEN THE BRAKES WERE APPLIED AND C... Read more
Crash
1 injured
Incident date: May 10, 2010
TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 30 MPH THE CONTACT HEARD A RUBBING NOISE UNDERNEATH THE REAR END OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE REAR AXLE WAS BENT. THE REAR AXLE WAS REPLACED BY THE INDEPENDENT MECHANIC. THE FAILURE HAS NOT RECURRED SINCE THE VEHICLE WAS REPAIRED; HOWEVER, TRANSMISSION FLUID HAS LEAK... Read more
Incident date: Jul 2, 2010
TL*THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT WAS TOWING THE VEHICLE WITH HIS 2009 FLEETWOOD BOUNDER 35 FT. TRITON V10 ENGINE WITH A FORD CHASSIS. WHILE DRIVING 55 MPH THE TRANSMISSION IN HIS FORD ESCAPED CAUGHT FIRE. HE STATED THAT HE FOLLOWED THE INSTRUCTIONS IN THE USERS MANUAL WHICH INDICATED TO PLACE THE VEHICLE IN NEUTRAL, THE KEY IN THE ACC POSITION AND TURN THE VEHICLE ON FOR FIVE M... Read more
Fire
Incident date: Jul 15, 2010
I HAVE A 2003 FORD EXPLORER WITH APPROX. 70,000 MILES ON IT. ON JULY 15, 2010, I NOTICED THAT THE OVERDRIVE LIGHT WAS FLASHING ON AND OFF AND THEN THE CHECK ENGINE LIGHT TURNED ON. THIS PROBLEM HAPPENED ON AND OFF FOR ABOUT A WEEK. ON JULY 26, 2010, I TOOK THE VEHICLE IN FOR REPAIR AND WAS TOLD THAT I NEEDED A NEW TRANSMISSION AND A NEW SOLENOID PACK. THE COST OF THESE ITEMS WAS $2,500! I PRO... Read more
Incident date: Jul 11, 2010
I HAVE A 2001 HONDA ODYSSEY AND AT A LITTLE OVER 75,000 MILES I HAD TO HAVE THE TRANSMISSION REPLACED. I NOW HAVE 44,000 MILES ON THE NEW TRANSMISSION AND IT HAS GONE BAD AGAIN. I HAVE BEEN DOING A LOT OF RESEARCH ON THIS ISSUE AND HAVE FOUND OUT THAT THERE IS A PROBLEM WITH THE 1999-2004 ODYSSEY TRANSMISSIONS. WE WERE LUCKY ENOUGH TO PULL OFF THE SIDE OF THE ROAD SAFELY WHEN THE TRANSMISSION BE... Read more
Incident date: Jul 29, 2010
TL*THE CONTACT OWNS A 2001 HONDA CIVIC. THE CONTACT STATED THAT WHILE MAKING A U TURN AT 10 MPH THE RPMS BEGAN TO INCREASE AND THE VEHICLE WOULD NOT MOVE FORWARD. SHE TURNED THE VEHICLE OFF AND RESTARTED IT BUT IT WOULD NOT MOVE FORWARD OR BACKWARDS. THE VEHICLE WAS TOWED TO A LOCAL TRANSMISSION MECHANIC WHO DRAINED THE TRANSMISSION FLUID BECAUSE THERE WERE METAL SHAVINGS IN IT. THE DEALER STATE... Read more
Incident date: Jul 29, 2010
TL*THE CONTACT OWNS A 2001 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE STOPPED ACCELERATING BUT THE RPMS CONTINUED TO INCREASE. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND TOWED TO AN INDEPENDENT MECHANIC WHERE SHE WAS INFORMED THAT THE TRANSMISSION FAILED. THE TRANSMISSION WAS REPLACED BY AN INDEPENDENT MECHANIC. THE FAILURE AND CURRENT MILEAGES WERE 103,000.
Incident date: Jul 28, 2010
2007 BMW X3 TRANSMISSION ISSUES. TRANSMISSION WENT INTO FAIL SAFE MODE (4TH GEAR) AND TRANSMISSION WARNING LIGHT ON DASH APPEARED. BMW DEALER IS AWARE OF THIS MALFUNCTION AND HAD A BULLETIN THAT RECOMMENDED A SOFTWARE FIX. THIS IS APPARENTLY A FAR REACHING MALFUNCTION AND QUITE COMMON ON THIS MODEL. THE NHTSA SHOULD MAINTAIN METRICS FROM DEALERS TO SEE IF THE FIX WORKS BECAUSE IF IT DOESN'T THEN T... Read more
Incident date: Jul 4, 2010
2008 ALTIMA 2.5S WAS ON 35-35 DEGREE INCLINE WITH FRONT FACING UPHILL. AS I WAS EXITING THE VEHICLE, IT POPPED OUT OF PARK AND INTO NEUTRAL. BEFORE I COULD STOP IT, THE DRIVER DOOR CAUGHT ON NEIGHBORING YARD/HILL AND BENT FORWARD. DAMAGE TO REAR BUMPER AS WELL. DAMAGE TOTALED APPROXIMATELY $3700. NISSAN SAID THEIR FILED TECH COULD FIND NOTHING WRONG WITH THE CAR. I HAVE FOUND 7 OTHER INSTANCES OF ... Read more
Crash
VOLKSWAGEN
BEETLE
(2004) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 30, 2010
Incident date: Oct 15, 2009
I OWN A 2004 VW NEW BEETLE AND THE TRANSMISSION SEEMS TO BE GOING BAD. IT IS A SEALED SYSTEM SO NO ONE HAS TAMPERED WITH IT. AT TIMES, THE VEHICLE WILL JERK VERY HARD WHEN TRYING TO DOWNSHIFT FROM A HIGHER SPEED TO A LOWER SPEED (ESPECIALLY WHEN TRYING TO STOP). AT TIMES, IT WILL NOT SHIFT UP WHEN TRYING TO GO FROM A LOWER SPEED TO A HIGHER SPEED, THEREBY CAUSING A JERKING IN THE VEHICLE. THE ... Read more
Incident date: Jul 30, 2010
TRANSMISSION NOISE/VIBRATION AT LOW RPMS WHILE DRIVING IN 4TH GEAR. DOES NOT MAKE NOISE WHILE DRIVING IN D3. RECALL WORK WAS SUPPOSED TO HAVE BEEN DONE BY DEALER WHEN VEHICLE WAS PURCHASED NEW. RECALL STATED THAT TRANS COULD "LOCK UP" WHILE DRIVING. HAVE SEEN OTHER COMPLAINTS ONLINE FOR SAME PROBLEM WITH ACURA MDX WHICH USES THE SAME TRANSMISSION. THE PROBLEM APPEARS TO BE FAULTY TORQUE CONVERT... Read more
Incident date: Jul 23, 2010
I HAVE A 05 NISSAN MAXIMA, WITH 65000 MILES. IT JUST STARTED GIVING ME REAL BAD TRANSMISSION PROBLEMS FOR ABOUT A WEEK NOW. IT'S BEEN JERKING AND SHIFTING HARD IN 2ND AND 3RD GEAR. I TOOK MY VEHICLE TO A MECHANIC TO RECEIVE A TRANSMISSION FLUSH THINKING THAT WOULD SOLVE THE SOLUTION, UNFORTUNATELY IT DIDN'T. 2 DAYS LATER, IT STARTED GIVING ME THE SAME PROBLEM. SO I DECIDED TO TAKE THE MAXIMA TO TH... Read more
Incident date: Jul 16, 2010
MY HONDA CIVIC 2008 GETS STUCK ON GEAR. I STOP AND THEN IT WILL SWITCH GEARS BUT IT WILL NOT REV PAST 2RPM WHICH CAN MAKE ME CRASH. HONDA HAS NOT MADE A RECALL FOR THIS BUT THEY SHOULD AS MANY PEOPLE HAVE COMPLAINED ABOUT THIS ON 8THCIVIC FORUMS AND OTHER PLACES. SO BASICALLY THE CAR BUCKS FORWARD AND THE TRANSMISSION JERKS HARD AND SO IT WILL GO BACK TO NORMAL YOU HAVE TO TURN THE CAR ON OR OFF... Read more
JEEP
GRAND CHEROKEE
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 29, 2010
Incident date: Jul 29, 2009
OWN A 2007 JEEP GRAND CHEROKEE 4X4, BOUGHT 4 MTHS AGO, I CAN BE DRIVING IT DOWN A ROAD AND ALL THE SUDDEN IT LOSES POWER LIKE AN ACCELERATION PROBLEM, THEN IT WILL SUDDENLY JUST TAKE OFF VERY QUICKLY, THE TRANSMISSION KEEPS SLIPPING, I CAN BE ON THE INTERSTATE GOING 65, TAKE MY FOOT OFF THE GAS TO SLOW DOWN SOME AND HEAR A HARSH SHIFTING PROBLEM. I HAVE TAKEN IT TO THE DEALERSHIP 3 DIFFERENT TIME... Read more
Incident date: Jul 13, 2001
TRANSMISSION CODE P0740 TOLD TRANSMISSION NEEDS TO BE REPLACED. DRIVEN CAR NORMALLY AND HAS 128,000 MILES, BUT THE CHECK ENGINE LIGHT HAS BEEN ON FOR QUITE A WHILE, AND THE TRANSMISSION IS THE PROBLEM. THIS IS A DEFECTIVE PART AND SHOULD NOT BE ALLOWED TO BE MADE. MANY MECHANICS HAVE CLAIMED THIS IS A TYPICAL PROBLEM FOR THIS MODEL. THERE ARE STORIES ABOUT TRANSMISSIONS GOING OUT IN THE M... Read more
VOLKSWAGEN
JETTA
(2010) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 29, 2010
Incident date: Jul 10, 2010
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT WAS ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP HOWEVER THE VEHICLE WAS VERY SLOW TO INCREASE IN SPEED UNTIL THE CONTACT RELEASED HIS FOOT FROM THE ACCELERATOR PEDAL. THE CONTACT THEN DEPRESSED THE ACCELERATOR AND THE VEHICLE RESUMED NORMAL OPERATION. THE DEALER ADVISED THAT HE WAS NOT FAMILIAR WITH THE TYPE OF FAILURE. THE VEHICLE WAS NE... Read more
Incident date: Jul 15, 2010
2002 FORD EXPLORER O/D LIGHT STARTED FLASHING, TRANSMISSION IS SLIPPING, CLUNKING AND SEEMS LIKE IT WON'T LAST MUCH LONGER. *TR
Incident date: Feb 10, 2010
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. WHILE DRIVING AT 2 MPH, THE VEHICLE INDEPENDENTLY SLIPPED INTO THIRD GEAR AND BEGAN MAKING AN ABNORMAL RATTLING SOUND FROM THE TRANSMISSION. THE DEALER ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE CONTACT STATED THE TRANSMISSION HAD BEEN REPLACED TWICE PREVIOUSLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURREN... Read more
Incident date: Jul 22, 2010
TL*THE CONTACT OWNS A 2003 HONDA ODYSSEY. THE CONTACT STATED THE VEHICLE WOULD SPORADICALLY HESITATE TO ACCELERATE WHEN DRIVING AT VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT WHEN SHIFTING INTO REVERSE, THERE WAS A LENGTHY DELAY BEFORE THE VEHICLE WOULD REGISTER AND ENGAGE IN REVERSE. THE DEALER ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTAN... Read more
Incident date: Nov 18, 2009
WHY HAS THERE BEEN NO RECALL ON NISSAN FRONTIER PICKUP TRUCKS? THEY HAVE HAD THOUSANDS OF COMPLAINTS REPORTED ONLINE ABOUT TRANSMISSION FAILURE DUE TO CROSS CONTAMINATION OF TRANSMISSION FLUID AND ENGINE COOLANT DUE TO A PROBLEM WITH THE TRANSMISSION COOLER PIPE DESIGN. THIS IS A VERY COMMON PROBLEM WITH THESE VEHICLES. ALSO I HAVE A FAILED GAS GAUGE SENDING UNIT. AGAIN THERE ARE THOUSANDS OF THE... Read more
Incident date: Jul 3, 2010
TL* THE CONTACT OWNS A 2009 SUBARU OUTBACK. THE CONTACT WAS DRIVING AT 45 MPH WHEN EVERY SERVICE WARNING LIGHT ILLUMINATED. THE VEHICLE BEGAN TO JERK ABNORMALLY WHILE CHANGING GEARS. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THERE WAS A MISCOMMUNICATION BETWEEN THE SPEED SENSOR AND TRANSMISSION. THE DEALER MADE REPAIRS TO THE VEHICLE. THE WARNING LIGHTS WERE NO LONGER... Read more
Incident date: Jul 9, 2010
I HAVE OWNED MY 2003 HONDA ODYSSEY FOR 4 YEARS AND NEVER HAD A MAJOR PROBLEM TILL NOW. I HAD JUST GOTTEN OFF THE INTERSTATE AND SUDDENLY MY VAN ACTED LIKE I HAD SLAMMED ON THE BRAKES AND JERKED ME REALLY HARD. THANKFULLY NO ONE WAS BEHIND ME OR COULD HAVE BEEN SERIOUS WRECK. MY TRANSMISSION LIGHT CAME ON AND I HAD IT TOWED TO HONDA DEALERSHIP. EVEN THOUGH THIS IS A HIGHLY KNOWN PROBLEM WITH TH... Read more
Incident date: Feb 11, 2008
TL* THE CONTACT OWNS A 2007 MAZDA CX7. THE CONTACT STATED THE CVT TRANSMISSION AND SPRING TENSIONER FAILED. THE CONTACT STATED THE PARTS WERE MANUFACTURER FROM PLASTIC AND BELIEVED IT TO BE THE CAUSE OF THE FAILURE. AS A RESULT, THE TIMING CHAIN WOULD CONTINUOUSLY FAIL. THE VEHICLE WAS REPAIRED BY THE DEALER. THE FAILURE CONTINUED TO RECUR. THERE WAS NOT A RECALL FOR THE FAILURE AND THE VEHICLE WA... Read more
Incident date: Jul 28, 2010
I HAVE A 2001 HONDA CIVIC AND WITHOUT ANY WARNING, THE TRANSMISSION BLEW IN THE MIDDLE OF A BUSY INTERSECTION AND MY CAR STALLED. THE CAR HAS BEEN WELL TAKEN CARE OF AND HAS APPROX. 147K MILES ON IT. I'VE BEEN TOLD THAT THE CAR REQUIRES A NEW TRANSMISSION OUT OF MY POCKET. IT IS IN MY OPINION THAT MY TRANSMISSION SHOULD HAVE LAST A LOT LONGER THAN 9 YEARS AND 147K MILES. I OWN THREE OTHER VEHICLES... Read more
Incident date: Jul 23, 2001
MY 2001 HONDA ACCORD EX 4CYL (199K MILES) BEGAN DRIVING VERY BADLY - SUDDENLY DECELERATING WHILE DRIVING (AT ANY SPEED). THE HONDA DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED REPLACING AT A COST OF $3500. *TR
Incident date: Jul 27, 2010
WHILE DRIVING, OUT OF THE BLUE, AT STREET SPEED, 10-25 MPH, A SUDDEN "CLUNK" IS HEARD AND THEN THE TRANSMISSION FAILS CAUSING THE CAR TO STOP SUDDENLY AND LEFT WITHOUT ANY POWER. IF CAR RESTARTS, THE TRANSMISSION IS LEFT IN 5TH GEAR WITH NO ABILITY TO CHANGE GEARS AT ALL. ONLY 44000 MILES ON THE CAR, BUT WE HAVE BEEN COMPLAINING/DOCUMENTING TO THE NISSAN DEALER EVERY SERVICE, SINCE WE BOUGHT TH... Read more
Incident date: Jul 26, 2010
2004 V6 HONDA ACCORD TRANSMISSION HAD A RADICAL AND SUDDEN GEAR CHANGE WHILE TRAVELING AT 65 MPH ON THE FREEWAY. IT DOWN SHIFTED WITH NO WARNING OR NOTICE. THERE WERE ABSOLUTELY NO SIGNS OF TROUBLE LEADING UP TO THIS INCIDENT. MY HONDA HAS 111,000 MILES ON IT. MY OWNERS MANUAL SAYS TO HAVE THE TRANSMISSION SERVICED AT 120,000 MILES. THIS INCIDENT ALMOST CAUSED A SEVERE CRASH. SAFETY IS MY BI... Read more
Incident date: May 7, 2010
TL* THE CONTACT OWNS A 2008 HONDA ODYSSEY. THE CONTACT STATED WHILE DRIVING FROM 20-45 MPH, THE JUDDER WOULD FAIL, CAUSING THE CLUTCH TO LOCK INDEPENDENTLY. THE CONTACT RECEIVED AN UNKNOWN RECALL PERTAINING TO THE JUDDER FAILURE. THE DEALER MADE UPGRADES TO THE VEHICLE SOFTWARE BUT THE FAILURE PERSISTED. THE DEALER ADVISED THAT THE VEHICLE WOULD NEED TO FIRST ADAPT TO THE SOFTWARE UPDATES BEFORE T... Read more
Incident date: Jul 28, 2010
2005 FORD ESCAPE.4X4. I BACKED OUT OF A PARKING SPACE, PUT THE CAR IN DRIVE AND ACCELERATED. THE VEHICLE BOGGED DOWN, AS IF OUT OF GAS. I SHIFTED OUT OF DRIVE, PUT IT BACK IN DRIVE AND DROVE OFF. I KEPT HEARING A KNOCKING NOISE. I DROVE TO MY NEXT LOCATION AND THE NOISE PERSISTED. I TOOK IT TO A REPAIR SITE AND WHEN THEY PULLED THE PLUG FROM THE FRONT DIFFERENTIAL THERE WAS NO DRAINING AND A PART... Read more
Incident date: Jul 24, 2010
MY 2003 ACCORD EX V6 STARTED EXPERIENCING UNINTENDED DOWNSHIFT ON THE 24TH OF JULY, AFTER YEARS OF GREAT CARE THAT FOLLOWS OR BEATS THE RECOMMENDED SCHEDULES. WHEN IT HAPPENED, THE CAR JERKED VIOLENTLY. LUCKY I WAS ONLY HEARING HORNING BEHIND ME ON A 50KM/HR ROAD INSTEAD OF A CRASH ON A 100KM/HR HIGHWAY. FOR SAFETY ISSUE I HAVE NOT DRIVEN THIS CAR LOCALLY OR ON HIGHWAY SINCE THE PROBLEM, EXCEPT TO... Read more
Incident date: Jul 28, 2010
OUR 2004 HONDA ODYSSEY IS HAVING TRANSMISSION TROUBLE. IT BEGAN WITH SOME SHAKING AND SHUDDERING AT 1500 RPMS, BETWEEN 25 - 35 MPH. WE TOOK INTO A LOCAL GARAGE AND THE MECHANIC TOLD US THAT THE TRANSMISSION NEEDS TO BE REPLACED. *TR
Incident date: Jun 29, 2010
CAR SHUDDERS & HESITATES WHEN RPM'S RUN BELOW 1 1/2 (1500). INDUCTION & INJECTOR CLEANING, SUGGESTED BY DEALER DID NOT CORRECT PROBLEM - AT COST OF $300. DEALER CAN NOT IDENTIFY PROBLEM - NO PROBLEMS FOUND WITH 'DIAGNOSTIC SCAN'. *TR
Incident date: Jul 21, 2010
I HAVE A 2000 323I BMW WITH ABOUT 120K MILES. I HAVE NEVER HAD A PROBLEM WITH THE TRANSMISSION BEFORE. I HAD DRIVEN ABOUT 40 MILES ON THE HIGHWAY AND THEN PULLED INTO A PARKING LOT. I PARKED MY CAR AND WHEN I TRIED TO REVERSE TO STRAIGHTEN MY PARKING MY CAR WOULD NOT REVERSE. WHEN I PUT IT IN REVERSE THE CAR IDLED LIKE IT WAS IN NEUTRAL. LUCKILY I HAD A FRIEND NEARBY THAT COULD STEER MY CAR WH... Read more
Incident date: Jun 27, 2010
2000 CHEVROLET IMPALA. CONSUMER STATES PROBLEM WITH TRANSMISSION AND REQUESTS REIMBURSEMENT*TGW THE CONSUMER STATED AS HE BACKED THE VEHICLE IN HIS GARAGE, A LOUD BANG CAME FROM THE REAR OF THE VEHICLE. THE CONSUMER REMOVED THE GEAR FROM REVERSE TO DRIVE AND THEN THE VEHICLE BEGAN TO VIBRATE. HE SHIFTED THE GEAR INTO PARK AND IN AN INSTANT THE VEHICLE MOVED FORWARD. HE ATTEMPTED TO SHIFT INTO N... Read more
Incident date: Jul 17, 2009
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT WAS STOPPED AT A TRAFFIC STOP WITH THE AIR CONDITIONER ACTIVATED WHEN THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS. THE CONSUMER ATTEMPTED TO ACCELERATE BUT THE CONTACT APPLIED THE BRAKES TO AVOID CRASHING INTO THE VEHICLE AHEAD OF HER. THE VEHICLE THEN STALLED. THE CONTACT WAS ABLE TO IMMEDIATELY RESTART THE VEHICLE AND SHUT OFF THE AIR CON... Read more
Incident date: Jul 21, 2010
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT 25 MPH, THE VEHICLE BEGAN LOSING POWER BUT THE ENGINE DID NOT SHUT OFF. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THERE WAS AN ABNORMAL NOISE. THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THE PROBLEM WAS THE AUTOMATIC TRANSMISSION. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING ... Read more
Incident date: Jul 15, 2010
TL* THE CONTACT OWNS A 2002 HONDA ACCORD. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 30-40 MPH, THE TRANSMISSION EXHIBITED SEVERE HESITATION AND SLIPPING OF THE GEARS. THE VEHICLE TAKEN WAS TAKEN TO A TRANSMISSION AUTO SHOP FOR DIAGNOSIS. THE TECHNICIAN INFORMED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE TRANSMISSION WAS REPLACED WITH A NEW TRANSMISSION. THE FAILURE MILEAGE WAS APPROX... Read more
Incident date: Jul 16, 2010
I WAS DRIVING HOME FROM WORK DURING RUSH HOUR IN JULY AND ABOUT 10 MINUTES INTO MY DRIVE MY CAR STARTED DOING THESE LITTLE JERKING MOVEMENTS ABOUT EVERY COUPLE MINUTES OR SO' THIS HAS NEVER HAPPENED BEFORE SO I FIGURED I'D GO HOME AND TAKE IT SOMEWHERE TO BE LOOKED AT THE NEXT DAY' ABOUT 30 MINUTES INTO MY DRIVE, I WAS GOING UP A HILL ON A 2 LANE ROAD AND ALL OF A SUDDEN MY CAR STOPPED ACCELERATIN... Read more
Incident date: Jul 24, 2010
I OWN A 2005 MERCURY MONTEGO THAT HAS BEEN A CONSTANT DOWNWARD SPIRAL.APPROX. 3 MONTHS AGO, I HAD TO REPLACE THE VEHICLES TRANSMISSION,BECAUSE I WAS TOLD BY FORD THAT THEY DO NOT SELL THE TOOLS OR PARTS TO REPLACE ANYTHING IN IT, THE WHOLE TRANSMISSION HAD TO BE REPLACED.APPROX. 1 WEEK AGO, I WAS SITTING AT A TRAFFIC LIGHT AND MY CAR REVVED UP TO APPROX. 3500 RPM AND PUSHED MY CAR FORWARD INTO TRA... Read more
Incident date: Mar 1, 2010
PURCHASED A 2005 ACURA MDX IN SEPTEMBER 2008 - APPROXIMATELY 48,000 MILES - STILL UNDER FACTORY WARRANTY. ABOUT 6 MONTHS LATER NOTICED A NOISE/VIBRATION AT ABOUT 20 - 30 MPH WHILE ACCELERATING WHEN CAR WAS COLD. AROUND 60,000 MILES THIS NOISE/VIBRATION BECAME MORE FREQUENT AND LOUDER AT 30-40 MPH. THIS ALSO BEGAN HAPPENING WHILE ACCELERATING. WOULD DOWNSHIFT TO HAVE POWER TO MAKE IT OVER A H... Read more
Incident date: May 14, 2010
2006 FORD FUSION - NORMAL DRIVING UNTIL I HIT 59,500 MILES. TRANSMISSION WOULD SLIP AFTER REACHING APPROXIMATELY 40 MPH AND THE EMISSIONS LIGHT WOULD TURN ON. IT WAS TAKEN TO THE DEALER ON 5/14/10, AND I WAS TOLD IT WAS THE TRANSMISSION WHICH WAS COVERED UNDER THE EXTENDED WARRANTY. AFTER TRANSMISSION WAS REPAIRED, THE CAR WAS PUT ON DIAGNOSTICS AND NOW THE POWER MODULE NEEDED TO BE REPLACED. ... Read more