Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Aug 19, 2010
2009 TOYOTA TACOMA AUTOMATIC TRANSMISSION SLIPPAGE WHILE TRYING TO ACCELERATE FROM LOW SPEED. THIS OCCURS AFTER SLOWING DOWN TO BETWEEN 5 AND 10 MPH. WHEN YOU TRY TO ACCELERATE THE ENGINE REVS UP BETWEEN 500 AND 2000 RPM BUT THE VEHICLE DOES NOT ACCELERATE. I REPORTED THIS SHORTLY AFTER I PURCHASED THE VEHICLE AND THE SERVICE MANAGER SAID IT WAS A KNOWN ISSUE AND ALL THE TACOMA TRANSMISSIONS DID T... Read more
Incident date: Jul 15, 2010
BOUGHT A 2003 NISSAN MURANO NEW AND HAVE HAD A RECURRING PROBLEM WITH THE TRANSMISSION THAT THE DEALER REFUSES TO REPAIR UNDER WARRANTY. BASICALLY THE CAR WILL NOT ACCELERATE FROM A STOP AND THEN SUDDENLY SURGES FORWARD. THE PROBLEM IS INTERMITTENT AND SEEMS TO MOSTLY OCCUR WHEN THE TRANSMISSION IS HOT. SOMETIMES IT SURGES WHILE DRIVING AT A STEADY SPEED. I HAVE TAKEN THE VEHICLE TO THE DEALER 4 T... Read more
Incident date: Aug 11, 2010
WHEN DRIVING ON THE HIGHWAY, THE TRANSMISSION OF MY 2004 MAZDA 3 WITH ONLY 84,000KM DIED AS IT LOST THE ABILITY TO REACH 3RD AND 4TH GEAR. THIS INCIDENT NEARLY COST ME MY LIFE YET MAZDA CANADA WOULD DO NOTHING ABOUT IT. WHAT KIND OF COMPANY CAN NOT STAND BEHIND THEIR PRODUCT AFTER SUCH A NEAR-FATAL INCIDENT. SUFFICE TO SAY THAT MAZDA WILL NEVER GET MY BUSINESS AGAIN. $3,200 LATER, I'M STILL AL... Read more
Incident date: Aug 18, 2010
TO WHOM IT MAY CONCERN, I AM VERY HAPPY TO SEE YOUR ORGANIZATION TAKING AN INTEREST IN THIS ISSUE. IT IS A VERY DANGEROUS PROBLEM WITH THIS VEHICLE THAT BMWNA IS WELL AWARE OF, BUT INSISTS THAT IT IS "NORMAL BEHAVIOR" FOR MY CAR/TRANSMISSION. I BROUGHT THE CAR INTO THE DEALER, AND THEY WERE ABLE TO REPRODUCE IT, BUT THEY WERE TOLD BY BMW THAT THIS WAS "NORMAL BEHAVIOR." THE PROBLEM OCCURS WH... Read more
MERCURY
MOUNTAINEER
(2002) - POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 20, 2010
Incident date: Aug 10, 2010
PURCHASED 2002 MERCURY MOUNTAINEER FROM FORD DEALERSHIP IN 2007. TRANSMISSION WAS SLIPPING, TOOK IN TWO DAYS LATER AND STILL UNDER WARRANTY AND INFORMED NEW TRANSMISSION PUT IN. IN AUGUST 2010, VEHICLE SUDDENLY WOULD NOT START, TOWED TO DEALERSHIP AND INFORMED THE TRANSMISSION WAS ONCE AGAIN DEFECTIVE AND SENSORS AS WELL AS CPU UNIT WOULD NEED TO BE REPLACED. RESEARCHED ON LINE ON WWW.AUTOBEEF.COM... Read more
Incident date: Aug 17, 2010
2003 HONDA ACCORD V6 EX WITH 130,000 MILES ON IT. TRANSMISSION SHIFTED INTO 3RD GEAR TO PASS ANOTHER CAR AND NEVER ENGAGED. 30 MINUTES LATER, DRIVING AT 45 MPH, WHILE COASTING TOWARDS A STOP-LIGHT THE TRANSMISSION SUDDENLY SHIFTED INTO 1ST GEAR AND I ALMOST HIT THE STEERING WHEEL. DROVE 5 MORE MILES AND AT VARIOUS SPEEDS THE TRANSMISSION DROPPED FROM 3RD OR 4TH GEAR INTO 1ST GEAR 5 MORE TIMES. ... Read more
Incident date: Mar 14, 2010
COULD NOT SHIFT FROM PARK. SHIFTING HAD BEEN DIFFICULT IMMEDIATELY BEFORE PUTTING IN PARK THE EVENING BEFORE. A TOW TRUCK WAS REQUIRED TO MOVE VEHICLE TO SHOP. VEHICLE WAS OUT OF 3 YEAR WARRANTY SO REPAIR WAS DONE BY INDEPENDENT REPAIR SHOP WHO ADVISED ME THIS WAS BECOMING A COMMON PROBLEM FOR CHRYSLER 300S. *TR
Incident date: Jun 15, 2010
THE FIRST TIME I DISCOVERED THERE WAS A PROBLEM WITH MY CAR WAS WHEN I WAS GOING ABOUT 45 ON A PARKWAY AND THE CAR BUCKED. I WASN'T SURE WHAT HAPPENED AND THERE FOR EVERYTIME I SLOWED THE CAR DOWN, SLIPPED WHEN I WOULD PULL OFF. IT EVEN HAD AN ISSUE WHEN I TRIED TO PUT IT IN REVERSE. I THEN TURNED THE CAR OFF AND STARTED IT AGAIN AND DROVE IT AROUND AND IT WAS FINE. A COUPLE WEEKS LATER THE CA... Read more
Incident date: Aug 9, 2010
I HAVE OWNED A 2002 HONDA ODYSSEY EXL SINCE NEW. AT 140,000 MILES THE TRANSMISSION STARTED TO SLIP BETWEEN 2ND AND 3RD GEAR. IT BECAME PROGRESSIVELY WORSE IN A SHORT PERIOD OF TIME. WITH MY WIFE DRIVING THE ENGINE LIGHT, TCS LIGHT, AND THE DRIVE LIGHT CAME ON WITH BUCKING AND HIGH RPMS OF THE ENGINE MAKING THE CAR UNDRIVEABLE. DEALER SAID IT NEEDED NEW TRANSMISSION AND CONTROL UNIT AT A $5000.00 C... Read more
Incident date: Aug 17, 2010
I PURCHASED A 2000 HONDA ODYSSEY IN SEPTEMBER, 1999. AT APPROXIMATELY 42,000 MILES THE TRANSMISSION WENT OUT AND IT WAS REPLACED UNDER WARRANTY. NO RENTAL CAR WAS AVAILABLE FROM THE DEALERSHIP. APPROXIMATELY 49,000 MILES LATER THE FIRST REPLACEMENT WENT OUT AND IT HAD TO BE REPLACED AGAIN...THIS TIME UNDER WARRANTY WITH A WARNING THAT I WAS GETTING A BIG BREAK. AGAIN, FOR 4 DAYS I HAD TO GO WI... Read more
Incident date: Jun 1, 2010
I DID NOT HAVE A ACCIDENT, BUT MY TRANSMISSION BEGAN TO FAIL IN SUCH A MANNER THAT THE TRANSMISSION DID NOT KNOW WHAT GEAR IT WAS SUPPOSED TO BE IN. ONE DAY IT WOULD BE FINE AND THE NEXT IT MIGHT BEGIN OK AND THEN TEN MINUTES LATER IT WOULD START OFF FROM A STOP LIGHT IN 2ND OR 3RD GEAR AND IT WAS DIFFICULT TO PULL INTO TRAFFIC. DODGE IS AWARE OF THE PROBLEM BECAUSE THE DEALERSHIPS ARE STOCKING T... Read more
Incident date: Jul 15, 2010
TL* THE CONTACT OWNS A 1999 HONDA ODYSSEY. THE CONTACT WAS ACCELERATING FROM A COMPLETE STOP WHEN THE VEHICLE ABNORMALLY SURGED BACKWARD. THE CONTACT SHUT OFF THE ENGINE AND THEN RESTARTED. WHEN ATTEMPTING TO ACCELERATE A SECOND TIME, THE VEHICLE MOVED FORWARD APPROXIMATELY FIVE FEET BEFORE INDEPENDENTLY STOPPING. THE VEHICLE WAS TOWED TO A LOCAL AUTOMOTIVE REPAIR FACILITY. THE CONTACT WAS INFORME... Read more
Incident date: Feb 12, 2008
2003 SATURN VUE. CONSUMER STATES PROBLEM WITH TRANSMISSION *TGW THE CONSUMER STATED ON FEBRUARY 12, 2008 WITH 73,270 MILES ON THE VEHICLE, THE TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO THE DEALER AND UPON INSPECTION, IT WAS DECLARED THAT THE TRANSMISSION WAS IRREPARABLY DAMAGED. THE DEALER STATED IT FAILED DUE TO A DEFECTIVE PART THAT WAS COVERED BY A RECALL. THE DEALER REPLACED THE TRANSMISS... Read more
Incident date: Aug 18, 2010
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED WHEN SHIFTING INTO FIRST GEAR AT 25 MPH OR MORE, THE VEHICLE WOULD ABNORMALLY ACCELERATE WITH THE BRAKES DEPRESSED. THE FAILURE WOULD ALSO OCCUR WHEN DRIVING AT LOW SPEEDS. IN ADDITION, THE VEHICLE WOULD INTERMITTENTLY STALL WITHOUT WARNING. THE DEALER DIAGNOSED THE FAILURE WITHIN THE TRANSMISSION AND ADVISED REPLACING. THE VEHICLE WAS... Read more
Incident date: Aug 2, 2009
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING 25 MPH, THE VEHICLE BEGAN JERKING EXTREMELY HARD. THE CONTACT WAS ABLE TO DRIVE TO HER RESIDENCE WHERE SHE DISCOVERED A LEAK IN THE AUTOMATIC TRANSMISSION. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE SHE WAS ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED. THE VEHICLE ... Read more
Incident date: Feb 18, 2006
TL* THE CONTACT OWNS A 2006 TOYOTA TUNDRA. THE CONTACT WAS DRIVING 30 MPH AND THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS CAUSING THE TRANSMISSION NOT TO SHIFT CORRECTLY. SHE DEPRESSED THE BRAKES AND THE TACHOMETER INCREASED TO 2 AND WOULD NOT DECLINE. IN ADDITION, WHEN SHE ATTEMPTED TO SHIFT INTO REVERSE AND RELEASED THE BRAKES, THE REAR TIRES BEGAN TO SPIN AND SHE CRASHED REAR-END INTO A BOULD... Read more
Crash
Incident date: Aug 19, 2010
HAVING AN ISSUE WITH MY 328I BMW NOT GOING INTO REVERSE. *TR
Incident date: Aug 14, 2010
MY 2007 CHRYSLER SEBRING "STUCK" IN PARK. I HAVE 48847 MILES ON MY SEBRING AND HAVE NOT HAD A PROBLEM WITH IT. ON AUG.13 I PULLED INTO MY GARAGE AND PARKED. THE NEXT DAY I GOT INTO MY CAR AND IT WOULD NOT SHIFT OUT OF PARK. I CHECKED THE MANUAL AND IT GAVE AN "OVER-RIDE" PROCEDURE. THIS PROCEDURE DOES NOT WORK. I CALLED CHRYSLER ON THE 15TH AND ASKED HOW TO ENGAGE THE OVER-RIDE. THEY GAVE ME THE S... Read more
Incident date: Aug 19, 2010
NISSAN ROUGE 2010 - IT HAS ONLY BEEN 5 MONTHS SINCE I BOUGHT A BRAND NEW ROGUE 2010 FROM VICTORY NISSAN CHESAPEAKE. I RECEIVED A RECALL CARD FROM THEM REGARDING A THROTTLE NOISE. I TOOK MY CAR FOR CHANGE OIL AND THE NISSAN SERVICE DID A REPROGRAM TO ELIMINATE THE NOISE. THE NOISE HAD LESSENED. THINKING THAT IT IS A BRAND NEW CAR, I DID AN OBSERVATION AND WAITED FOR MY SECOND CHANGE OIL AND COMPLAI... Read more
Incident date: Jul 18, 2010
2006 REGULARLY MAINTAINED NISSAN MAXIMA WITH A LITTLE UNDER 81K MILES STARTED JERKING AND MAKING A LOUD NOISE WHEN SHIFTING FROM DRIVE TO REVERSE AND REVERSE TO DRIVE. SHORTLY AFTER NOTICED THAT WHEN ACCELERATING CAR HESITATES THEN SURGES FORWARD. THIS HAPPENED ONCE OR TWICE A WEEK, WITHIN 2 WEEKS STARTED TO OCCUR MORE FREQUENTLY AND NOW WHENEVER CAR SHIFTS 1ST TO 2ND GEAR AND VICE VERSA. TOOK C... Read more
Incident date: Aug 18, 2010
1. IN THIS CAR MODEL I WAS READING AND IT HAVES THE SAME PROBLEM THE TRANSMISSION RANGE SENSOR WHICH I BOUGHT IT AND THEY REPLACE IT. 2. THE FAILURE OCCURS EVERY DAY , THE CONSEQUENCES ARE THAT WHEN I GIVE REVERSE IT MAKES A WEIRD NOISE AND WHEN I PUT IT TO DRIVE IT TAKES FOREVER TO SPEED UP. 3. I BOUGHT THE PART AT SUZUKI BECAUSE THAT WAS THE ONLY PLACE THAT THEY HAD IT, AND THEY REPLACE IT AND... Read more
Incident date: Aug 1, 2010
BRAND NEW 2010 HYUNDAI SANTA FE INTERMITTENTLY LURCHES FORWARD AND REVERSE WHEN STARTED UP IN PARK. APPEARS AS IF STARTING UP "IN GEAR" WHEN IN PARK. *TR
Incident date: Aug 18, 2010
2008 DODGE AVENGER GEAR SHIFT WILL NOT SHIFT FROM PARK INTO GEAR BECAUSE PLASTIC PART HOLDING SPRING ON SHIFTER LEVER BREAKS,STRANDING YOU WHEREVER YOU HAPPEN TO BE ACCORDING TO DISCUSSION GROUPS IT IS A PRETTY COMMON AND NUMEROUS DEFECT THAT SHOULD BE RECALLED AND FIXED. *TR
Incident date: Aug 19, 2010
AUTOMATIC TRANSMISSION FAILURE AT 84,000 MILES. LEXUS WAS PURCHASED NEW AND HAS RECEIVED ALL DEALER'S RECOMMENDED SERVICE AT SAME DEALERSHIP EXCEPT THE LAST FEW, WHICH WERE PERFORMED AT ANOTHER LEXUS DEALERSHIP. DEALER WANTS $4,700 TO REPLACE TRANSMISSION WITH REBUILT TRANSMISSION. *TR
Incident date: Aug 8, 2010
I OWN A 2002 MAZDA MPV. IT HAS ABOUT 94,000 MILES ON IT. RECENTLY WHILE DRIVING THE CAR, I WAS TRYING TO INCREASE SPEED BUT THE CAR WOULD NOT GO FASTER, INSTEAD THE CAR BEGAN TO REDLINE AND DECREASE IN SPEED. WHEN I APPLIED PRESSURE TO THE GAS PEDAL THE CAR WAS RUNNING BUT DID NOT MOVE. I HAD TO PULL OVER ON THE SHOULDER OF THE HIGHWAY, LUCKILY I WAS IN THE SLOW LANE OTHERWISE I MAY HAVE CAUSED ... Read more
Incident date: Aug 5, 2010
2002 HONDA ODYSSEY HAS TRANSMISSION FAILURE. *TR
Incident date: Aug 5, 2010
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT WAS REVERSING FROM A RESIDENTIAL DRIVEWAY ON A STEEP INCLINE WITH THE ACCELERATOR PEDAL LIGHTLY DEPRESSED WHEN THE VEHICLE ABNORMALLY BEGAN TO ROLL BACKWARD. THE VEHICLE INDEPENDENTLY ROLLED APPROXIMATELY TEN FEET. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE DEALER WAS ABLE TO DUPLICATE THE FAILURE BUT WAS UNABLE TO ... Read more
Incident date: Sep 10, 2007
2001 HONDA CIVIC LEMON TRANSMISSIONS MY CHECK ENGINE LIGHT CAME UP AT 35000 MILES. IT SHOWED UP 2 CODES RELATED TO TRANSMISSION AND TORQUE CONVERTER. THE SAME PROBLEM HAS BEEN REPORTED WIDELY BY CUSTOMERS OF 2001 HONDA CIVIC BUT HONDA IS REFUSING A RECALL. HTTP://WWW.CARCOMPLAINTS.COM/HONDA/CIVIC/2001/TRANSMISSION/TRANSMISSION_FAILURE.SHTML THE COST TO OWNERS ARE FROM $2400-$3500 WHEN THE TRA... Read more
Incident date: Aug 2, 2010
AT 82,000 MILES CAR WAS RUNNING BUMPY AND O/D OFF LIGHT WAS FLASHING. I TOOK IT TO FORD AND THEY TOLD ME THAT THE TRANSMISSION IS NEARLY BROKEN AND SHOULD BE REPLACED FOR $3300. I GOT IT REBUILT AT AAMCO FOR $2300. *TR
Incident date: Aug 10, 2010
I HAVE A 2002 HONDA ODYSSEY. IT HAS TRANSMISSION SLIPPING PROBLEM SINCE LAST YEAR (BEFORE 107550 MILES). NOW THE MALFUNCTION LIGHT IS ON, THE DIAGNOSIS FROM THE DEALER SHOWED TRANSMISSION FAILURE. THE DEALER IS NOT HELPFUL. HONDA AMERICA IS NOT WILLING TO PROVIDE ANY RELIEF, AND TOLD ME MY ODYSSEY IS NOT UNDER THE EXTENDED WARRANTY. THIS IS MY FIRST HONDA. I PURCHASED HONDA BECAUSE ITS QUALITY, BU... Read more
Incident date: Aug 19, 2010
ON MY 2003 PILOT, I BEGAN TO NOTICE A VIBRATION/GRINDING NOISE WHILE ACCELERATING THROUGH 35 TO 40 MPH. THE NOISE WOULD LAST FOR 10 TO 15 SECONDS AND THEN STOP. BROUGHT TO THE DEALER AND OTHER SHOPS MANY TIMES OVER THE PAST YEAR AND THEY ALWAYS SAID THEY COULDN'T IDENTIFY THE PROBLEM. STARTED HAVING SOME IDLING PROBLEMS SO TOOK IT TO AUTO SERVICE CENTER AND HAD TO REPLACE ALL MOTOR/TRANSMISSION MO... Read more
Incident date: Oct 13, 2009
2002 HONDA ODYSSEY. WHILE ACCELERATING ONTO THE ROAD/HIGHWAY, THE TRANSMISSION FAILS TO ENGAGE THE NEXT GEAR (3RD) AND 'SLIPS' - FREEWHEELS AS IF IN NEUTRAL! MULTIPLE TIMES THIS HAS HAPPENED, EVEN WHEN ACCELERATING UP A HILL, AND IS VERY DANGEROUS BECAUSE WE CAN'T GET INTO THE TRAFFIC STREAM! HONDA HAS REFUSED TO ACKNOWLEDGE THE DESIGN FLAW WITH THEIR TRANSMISSIONS AND KEEPS REPLACING THEM WITH... Read more
Incident date: Oct 1, 2001
2001 HONDA ACCORD V6, IT JERKS WHEN SHIFTING FROM PARK TO DRIVE. WHEN THE VEHICLE IS PARK THE ENGINE ACCELERATES ON ITS OWN WITHOUT HAVING TO PRESS ON THE GAS. WHEN DRIVING THE VEHICLE IT JERKS MAKING IT UNSAFE TO DRIVE. ALSO WHEN TRYING TO MAKE A STOP AT A STOP LIGHT OR STOP SIGN. *TR
Incident date: Aug 13, 2010
SON WAS DRIVING CAR, STOPPED AT AN INTERSECTION TO MAKE SURE NO CARS WERE APPROACHING, TOOK FOOT OFF THE BRAKE AND NOTHING, STEPPED ON THE GAS PEDAL AND IT WOULD NOT MOVE. HE SHUT THE CAR OFF, STARTED IT BACK UP, TRIED ALL THE GEARS AND IT WOULD NOT MOVE. I HAD DRIVEN THE CAR EARLIER IN THE DAY AND DID NOT HAVE ANY PROBLEMS, THERE WAS NOT ANY INDICATIONS ANYTHING WAS WRONG. FROM WHAT I UNDERSTAND ... Read more
Incident date: Aug 18, 2010
MY 2004 HONDA CIVIC HYBRID HAS 65K PLUS MILES. THE PROBLEM BEGAN WITH A SLIGHT HESITATION UPON ACCELERATING FROM A STOP. I CHALKED IT UP TO MINOR WEAR. THE HESITATION HAS GOTTEN PROGRESSIVELY WORSE. NOW IT SHUDDERS (OR 'JUDDERS' AS I'VE HEARD IT CALLED) ON A REGULAR BASIS;THE SEVERITY AND DURATION HAVE INCREASED. IT HAS GOTTEN TO THE POINT WHERE I DON'T FEEL SAFE PULLING OUT INTO TRAFFIC WITHOU... Read more
Incident date: Aug 17, 2009
WHILE DRIVING MY LEXUS RX300 I HEARD A SLIGHT POP UNDER THE FRONT. AND THE CAR STOPPED. I WAS TOLD THE TRANSMISSION WENT BAD. THE CAR HAS 128,000 MILES. *TR
Incident date: Mar 16, 2010
I HAVE HAD MY 2006 HHR IN DEALERSHIP 3 TIMES FOR A HARD SHIFTING TRANSMISSION. THEY REBUILT THE TRANSMISSION AND I AM HAVING THE SAME PROBLEM AGAIN. I TOOK IT BACK THEY DROVE IT AND IT WAS FINE. THIS HARD SHIFTING HAPPENS MAYBE 25PER CENT OF THE TIME BUT WHEN IT DOES IT SHIFTS VERY HARD AND CONTINUES. I AM AFRAID IT WILL PUT ME DOWN WHAT CAN I DO? *TR
Incident date: Jul 20, 2010
I HAVE 1999 HONDA ODYSSEY WHO WONT PASS THE EMISSIONS TEST. I AM SECOND OWNER TO THIS VEHICLE AND GOT IT WITH 62,000 MILES ON IT AND ONLY HAVE USED IT FOR ONLY OVER 33,000 MILES ONLY. WENT TO A MECHANIC AND SAID THAT THE TRANSMISSION IS THE PROBLEM. ITS NO REASON FOR ONLY 93,000 MILES ON THE VEHICLE TO BE GOING BAD. MADE A CALL TO AMERICAN HONDA AND GOT DENIED FOR REPAIRS BECAUSE THEY SAID ITS O... Read more
Incident date: Jul 19, 2010
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35-45 MPH, THE TRANSMISSION BEGAN TO JERK VIOLENTLY OUT OF THIRD GEAR WITHOUT WARNING. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THE ERROR CODES WERE RESET. THE FAILURE RECURRED SIX MONTHS LATER. THE VEHICLE WAS TAKEN TO... Read more
Incident date: Aug 16, 2010
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 09V436000 (POWER TRAIN: AUTOMATIC TRANSMISSION). ONE DAY FOLLOWING REPAIRS, THE VEHICLE WAS HESITANT TO START. THE CONTACT WAS ABLE TO START THE VEHICLE YET IT WOULD STALL SPORADICALLY. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND WAS TOLD THAT THEY WERE UNABLE TO DUPL... Read more
Incident date: Aug 15, 2010
ON AUGUST 15, 2010 WITH THE 2002 TOYOTA SIENNA IN PARK AND WITH NO KEY IN THE STEERING WHEEL A TWO YEAR OLD WAS ABLE TO REMOVE THE GEAR SHIFT FROM PARK ALLOWING THE VEHICLE TO BEGIN TO MOVE BACKWARDS. SEVERAL PEOPLE WERE CLOSE BY AND WERE ABLE TO STOP THE VEHICLE WHICH WAS BACKING UP. ADULTS THEN CHECKED THE VEHICLE AND IN FACT WERE ABLE TO MOVE THE SHIFTER FROM PARK INTO GEAR (WITHOUT THE KEY ... Read more
Incident date: Dec 14, 2008
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE AND JERK VIOLENTLY. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO DIFFERENT TIMES FOR THE IDENTICAL FAILURE. THE TECHNICIAN INFORMED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE FAILURE CONTINUED AND TH... Read more
Incident date: Aug 1, 2008
TL* THE CONTACT OWNS A 2003 HONDA ACCORD. THE CONTACT STATED THAT THE TRANSMISSION FAILED AND WAS REPLACED BY THE DEALER. THE CONTACT NOTICED THAT AFTER REPAIRS THAT WHEN SHIFTING FROM PARK TO REVERSE, THERE WAS A FIFTEEN SECOND DELAY BEFORE THE VEHICLE WOULD RESPOND. THE CONTACT BELIEVED THE TRANSMISSION WAS REPLACED WITH AN OLDER TRANSMISSION. NEITHER THE DEALER NOR MANUFACTURER WAS CONTACTED IN... Read more
Incident date: Aug 18, 2010
HONDA ODYSSEY LIFT GATE SUPPORT FAILURE. THE FAILURE OF THE LIFT GATE CAUSES HEAD INJURY TO HEAD OR BODY UPON FAILURE. *TR
Incident date: Aug 8, 2010
MY 2002 AUDI A4 HAS A DEFECT WITH THE TRANSMISSION CONTROL MODULE. THIS DEFECT RESULTS IN THE LOSS OF MY ABILITY TO PUT THE GEAR IN REVERSE (AUTOMATIC CVT TRANSMISSION). THIS HAS HAPPENED TO ME SEVERAL TIMES WITHIN THE PAST MONTH ( WHICH IS WHEN THIS PROBLEM STARTED). I WAS FACED WITH A HORRIFYING EXPERIENCE WHERE I NEEDED TO REVERSE IN ORDER TO AVOID A BUS FROM HITTING MY CAR WHILE IT WAS TURNING... Read more
VOLKSWAGEN
BEETLE
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 18, 2010
Incident date: Jul 1, 2010
I AM AN ORIGINAL OWNER OF A 2005 VW BEETLE. STARTED NOTICING THE TRANSMISSION, HESITATING AND SLAMMING INTO GEAR, MAINLY WITH 3RD AND 4TH GEAR. THE PROBLEM IS WORSENING, NOW AT 75,000 MILES I EITHER NEED A NEW TRANSMISSION OR AT MINIMUM, A NEW FLYWHEEL. I HAVE SEEN THOUSANDS OF THE SAME COMPLAINTS AND FEEL THIS IS A DEFECT. *TR
Incident date: Jul 7, 2010
THE 2003 HONDA PILOT STOPPED WITH LOUD CLANKING NOISE. THE ENGINE WOULD TURN ON BUT WOULD CONK-OUT WHEN PUT IN GEAR. THE CAR HAD A BROKEN ENGINE MOUNT AT 2 PLACES. THIS WAS REPLACE AT THE DEALER. ABOUT 3 WEEKS LATER THE CAR STOPPED AGAIN ON THE ROAD. THIS TIME AGAIN THE CAR WOULD TURN ON BUT WILL CONK-OUT WHEN PUT IN GEAR. THE DEALER SAID THE TRANSMISSION NEEDED TO BE REPLACED. I TOOK IT TO A MECH... Read more
Incident date: Aug 17, 2010
MY CAR SHIFTER WON'T COME OUT OF PARK. I OWN A DODGE CHARGER 2007. HAD TO GET A TOW TRUCK TO TAKE CAR TO MECHANIC. WAS TOLD THAT THEY GET AN AVERAGE OF 2 OF THESE CARS PER WEEK FOR THE SAME PROBLEM. CHECKED IN INTERNET AND FOUND SEVERAL COMPLAINTS ABOUT THE SAME PROBLEM. I WANT TO GET REIMBURSED FROM THE CHRYSLER/DODGE COMPANY FOR THIS EXPENSE ($518) BECAUSE THIS SHOULD BE A RECALL ISSUE FOR ... Read more
Incident date: Mar 1, 2010
HAD A TRANSMISSION SOFTWARE UPDATE THAT SOLVED A NEUTRAL SHIFT PROBLEM, WHERE THE TRANS WOULD LURCH INTO GEAR FROM A STOP. NOW THE TRANSMISSION SLIPS AS I DRIVE, ESPECIALLY WHEN TURNING A CORNER. IF I ACCELERATE NORMALLY, THE VEHICLE REVS THEN CLUNKS INTO GEAR. THE DEALER ON THE TRANS SHOPS SAY THE TRANS NEEDS TO BE REPLACED. NOW, I HAVE 183000 MILES ON THE CAR AND BOUGHT IT, HOPING IT WOULD B... Read more
Incident date: Aug 16, 2009
THE TRANSMISSION IN MY 2001 LEXUS RX300 FAILED WITH A LITTLE OVER 108K MILES. NO WARNING LIGHTS CAME ON. I HAD TROUBLE GETTING IT IN REVERSE 2 DAYS BEFORE - THOUGHT IT WAS A FLUKE. THEN I HAD TROUBLE STARTING IT FOR 2 DAYS. ON 8/16 IT STARTED FINE, SO I DROVE IT TO THE DEALER. TWICE ON THE WAY THERE, IT JERKED & HESITATED WHEN ACCELERATING FROM A STOP - I ALMOST GOT REAR ENDED. I AM THE 2ND O... Read more