Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Apr 22, 2010
TRANSMISSION RANDOMLY JERKS. NOT SAFE TO DRIVE. *TR
FORD
ESCAPE HYBRID
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 23, 2010
Incident date: Jul 30, 2010
THE COOLANT PUMP FOR MY FORD ESCAPE 2007 HYBRID HAS GIVEN ME A FAILURE CODE SEVERAL TIMES. I HAD IT DIAGNOSED THEN WANTED TO ORDER THE PART AND WAS TOLD THAT I WAS NUMBER 800 ON THE BACKORDER LIST FOR THIS PART. I CONTACTED FORD AND THEY REFERRED EVERYTHING BACK TO THE DEALER(OF COURSE WHOM I HAD ALREADY SPOKEN WITH) IT IS A FORD PROBLEM FOR THE BACKORDER NOT A DEALER PROBLEM. IF I AM NUMBER 800 O... Read more
Incident date: Aug 23, 2010
I OWN A 2002 DODGE INTREPID IT HAS APPROX. 125,000 MILES ON IT JUST GOT OUT OF THE SHOP 300 FOR TRANSMISSION AND IT IS NOT FIXED IT STARTED TO RAIN REALLY HARD MID JUNE 10 SINCE THEN CAR GOES INTO WHAT I KNOW NOW AS LIMP MODE IT GOES INTO SECOND GEAR AND WONT COME OUT UNLESS YOU PULL OVER TURN OFF AND RESTART WAS FIXING TO CALL ACTUAL DODGE PLACE THEN READ ON THE INTERNET OF ALL THE PROBLEMS THAT ... Read more
Incident date: Jan 16, 2010
TL* THE CONTACT OWNS A 2009 CHEVROLET MALIBU. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE BEGAN TO JERK ABNORMALLY FOLLOWED BY UNINTENDED ACCELERATION. THE DEALER RELOADED THE TRANSMISSION SOFTWARE. THE CONTACT STATED THAT AFTER REPAIRS, THE VEHICLE WOULD NOT PROPERLY SHIFT GEARS AND WHEN DOWNSHIFTING, THE VEHICLE WOULD ABNORMALLY ACCELERATE. THE CONTACT WAS ABLE TO APPLY THE BRAKES TO STOP TH... Read more
Incident date: Jul 16, 2010
TL* THE CONTACT OWNS A 2003 HONDA ODYSSEY. THE CONTACT WAS DRIVING AT NORMAL SPEED WHEN THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE DEALER ADVISED THAT THE TRANSMISSION HAD FAILED. THE TRANSMISSION WAS REPLACED. THE MANUFACTURER ASSISTED WITH PARTIAL REPAIR COSTS. THE CONTACT WAS ADVISED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRAIN: AUTOMATIC... Read more
FORD
FIVE HUNDRED
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 23, 2010
Incident date: Aug 20, 2010
I WAS DRIVING MY FORD 500 ON THE HIGHWAY, WHEN I LOST POWER TO THE TRANSMISSION. I COULD REV THE ENGINE, BUT NO POWER WOULD GO TO THE TRANSMISSION. I WAS LUCKY ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE CAR NOW HAS A LITTLE LURCH WHEN FIRST STARTING OUT. *TR
Incident date: Apr 4, 2004
TL* THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A WHINING NOISE COMING FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY PERFORMED A DIAGNOSTIC AND DETECTED A TRANSMISSION FAILURE. THE DEALER PREVIOUSLY REPLACED THE TRANSMISSION ONE YEAR PRIOR TO THE FAILURE. THE CONTACT AND DEALER WERE WAITING FOR THE WARRANTY COMPANY TO DE... Read more
Incident date: Aug 6, 2010
TOOK 2007 FORD FUSION IN UNDER WARRANTY THREE TIMES STATING IT WAS SHIFTING HARD, RPMS WERE HIGH AND THAT FELT THERE WAS A PROBLEM WITH THE TRANSMISSION. AFTER BEING DISMISSED EACH TIME THE WARRANTY LAPSED AND THE CAR LOST THE TRANSMISSION IN THE MIDDLE OF THE FREEWAY. AS THIS WAS A REPORTED PROBLEM ON MY SERVICE RECORDS, TRIED TO GET FORD TO COVER THEIR PRODUCT AND SHOW CUSTOMER LOYALTY WITH NO... Read more
Incident date: Aug 18, 2010
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT STATED THE TRANSMISSION BECAME INOPERATIVE WITHOUT WARNING. WHEN PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL THERE WAS NO POWER RESPONSE. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND THEN TOWED TO A SAFE LOCATION. THE VIN WAS UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEA... Read more
Incident date: Jul 21, 2010
TRANSMISSION FAILURE ON 2003 HONDA ODYSSEY. *TR
Incident date: Oct 23, 2009
COMMON TRANSMISSION FAILURES ON 2002 TO 2005 FORD EXPLORERS. MY 2005 FORD EXPLORER TRANSMISSION FAILED WITHOUT WARNING AND ALMOST CAUSED MY FAMILY TO GET REAR ENDED ON THE HIGHWAY AND THEN ALMOST INTO A ROLLOVER ON THE HIGHWAY DUE TO BEING IN THE PASSING LANE AND TRYING TO GET OVER TO THE BREAK DOWN LANE. I HAD TO HAVE THE WHOLE TRANSMISSION REBUILT AT 46,000 MILES WHICH WAS NOT COVERED UNDER WARR... Read more
Incident date: Aug 1, 2009
MY 2002 FORD EDDIE BAUER EXPLORER IS MALFUNCTIONING. THE TRANSMISSION APPEARS TO BE FAILING AS IT WILL NOT ACCELERATE PROPERLY AFTER BEING IN A STOPPED POSITION, FOR EXAMPLE AT A TRAFFIC LIGHT. THIS IS BECOMING A SAFETY ISSUE IN THAT IN AN INTERSECTION SHOULD MY VEHICLE NOT ACCELERATE PROPERLY I MAY BE HIT BY ANOTHER CAR! I HAVE ATTEMPTED TO HAVE MY CAR REPAIRED TWICE BY TWO DIFFERENT MECHANICS IN... Read more
Incident date: Aug 21, 2010
AFTER STOPPING AT INTERSECTION I PRESSED THE GAS AND CAR ROLLED INTO INTERSECTION. WITHIN A FEW SECONDS CAR TOOK OFF LIKE A BAT OUT OF ???. THIS WAS QUITE SCARY AS A TRUCK WAS APPROACHING. THIS CAR HAS DONE THIS SEVERAL TIMES AND LATELY THIS HAS BECOME AN EVERYDAY OCCURRENCE. THIS IS QUITE DANGEROUS BECAUSE YOU ARE CLUELESS TO WHEN IT WILL HAPPEN. I THOUGHT THE PREVIOUS RECALL CONCERNING THE AIR I... Read more
Incident date: Jun 1, 2007
FIRST NOTICEABLE COMPLAINT IS THE AUTOMATIC TRANSMISSION THAT DOES NOT SHIFT BACK DOWN IN LOWER GEAR WHEN CLIMBING A HILL. IT JERKS AND SHAKES AT THAT MOMENT.SECONDLY, THE TIRE PRESSURE SENSOR DOES NOT GO OFF AFTER CORRECTING THE TIRE PRESSURE AND KEEPING IT CONSTANT. WERE TOLD THE DEALER WILL HAVE TO RESET,WHICH THEY DID ONCE AND IT HAPPENED AGAIN SO FOR 2 YEARS WE HAVE JUST LIVED WITH IT, KEEPIN... Read more
Incident date: Aug 9, 2010
AT 25526 MILES TOOK VEHICLE TO DEALER FOR DELAY IN SHIFTING. DEALER FLUSHED WITH BG CONDITIONER. AT 26073 MILES RETURNED TO DEALER FOR CLUNKING ON SHIFTING, DEALER REMOVED PAN FOUND DEBRIS, OVERHAULED VALVE BODY AND REPLACED SOLENOID PACK. CONTINUED TO HAVE ISSUES BUT DEALER WAS UNABLE TO REPLICATE. TRANSMISSION FAILURE AT 63323 MILES ON 04 FORD EXPLORER, TOTAL REPLACEMENT OF TRANSMISSION FOR THE ... Read more
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 22, 2010
Incident date: Aug 9, 2010
MY 2005 NISSAN PATHFINDER BEGAN TO SHUTTER THEN JERK BACK INTO NORMAL DRIVING AS IT REACHED SPEEDS OF 60-70 MPH. IT WAS VERY SPORADIC IN THE BEGINNING, BUT STARTED TO HAPPEN MORE FREQUENTLY AND AT LOWER SPEEDS FOR A LONGER PERIOD OF TIME. I BROUGHT THE TRUCK INTO NISSAN WITH 70,000 MILES, AT WHICH TIME I WAS TOLD THAT THE RADIATOR LEAKED INTO THE TRANSMISSION CAUSING THE NEED FOR BOTH TO BE REPLAC... Read more
Incident date: Apr 22, 2009
DRIVING HOME FROM WORK IN RUSH HOUR TRAFFIC IN A REGULARLY SERVICED 2003 HONDA ACCORD. I SLOWED DOWN AND THEN TRIED TO SPEED UP BUT TRANSMISSION KEPT SLIPPING BACK INTO 1 GEAR AND WOULDN'T ADVANCE TO THE NEXT GEAR. YOU COULDN'T GO OVER 20 MILES PER HOUR WITHOUT JERKING AND DOWN SHIFTING AND IT KEPT DOING THE SAME ALL THE WAY TO HONDA AUTO REPAIR PARKING LOT. WAS TOLD THE NEXT DAY THE TRANSMISSION ... Read more
Incident date: Apr 22, 2010
WE HAVE A 2007 SUZUKI FORENZA WITH 54,000 MILES ON IT. TODAY IT BEGAN TO DECELERATE QUICKLY ON A HIGHWAY ALMOST CAUSING US TO GET HIT. MY FATHER IS A MECHANIC AND PUT IT ON THE COMPUTER. THE CODES P0700 AND P0705 CAME UP INDICATING THAT THE TRANSMISSION RANGE SENSOR HAS GONE BAD. THE SENSOR IS NOT COVERED UNDER THE DRIVE TRAIN WARRANTY AS IT IS ELECTRICAL. THIS IS DANGEROUS. WE HAVE A 9-MONT... Read more
Incident date: Jul 13, 2009
I HAVE A 2009 AWD VIBE WHICH WILL, AT TIMES, UPSHIFT AFTER BRAKING CAUSING THE CAR TO LURCH FORWARD FOR A SECOND DUE TO THE UPSHIFT AND UPON TAKING MY FOOT OFF THE BRAKE AND THEN APPLYING THE BRAKE AGAIN APPARENTLY DOES THE SAME THING AGAIN. IT ONLY DOES THIS AT ABOUT 30 TO 40 MILES AN HOUR AND MOSTLY WHEN GOING DOWN A MODERATE HILL I COME UPON NO MY WAY HOME FROM WORK. I HAVE ADVISED THE DEALER O... Read more
Incident date: Jul 26, 2010
2000 FORD EXPLORER [XXX] XLT 4 DR 4X4 OHV "X" VIN 4.0 OHV ENGINE. 2 RE-BUILT 5R55E TRANSMISSIONS. BOTH TIMES PO-741 CODES TORQUE CONVERTER CLUTCH SYSTEM STUCK OFF. HAD TO START IN LOW AND SHIFT TO DRIVE TO MOVE THRU GEARS. NO REVERSE UNLESS YOU GUN ENGINE THEN SLOWLY MOVES IN REVERSE SOMETIMES. RE-BUILT AT 113K AND AGAIN AT 195,000 MILES. SOMETIMES NO GEAR WHEN DRIVING. HAVE TO SWITCH OVERDRIVE ... Read more
Incident date: Apr 20, 2010
2008 FORD EDGE - TRANSMISSION AND ACCELERATION DEFECT. OUR EDGE HESITATES WHEN ACCELERATING AFTER A STOP AND THEN JUMPS FORWARD VIOLENTLY. SOMETIMES IT WILL NOT GO AT ALL. AFRAID OF RUNNING INTO SOMETHING. WE GOT THE THROTTLE BODY REPLACED. NOW THE CAR WILL NOT CHANGE GEARS. RPM ARE OVER 7 AND CAR WON'T GO PAST 20 MPH. WE HAVE HAD IT IN THE SHOP 3 TIMES FOR THE SAME PROBLEM. BECAUSE IT OFTEN RUNS ... Read more
Incident date: Aug 17, 2010
PURCHASED 2002 EXPLORER XLT V6 4.0L ALREADY TRANSMISSION SLIPPING SOLENOID OR WHATEVER OUT.. I HAVE READ REPORTS AND WONDER WHY THIS TRANSMISSION IS NOT RECALLED? I HAVE IT IN SHOP NOW HAVING TO HAVE IT REBUILT AND EVERYTHING CHANGED. ALSO RIGHT WHEEL BEARINGS BAD, UPPER AND LOWER BALL JOINTS BAD, SUSPENSION SHOT. AND THE RECORDS SHOW THE PREVIOUS OWNERS MAINTAINED EVERYTHING WELL. BUT ALSO HAD... Read more
LAND ROVER
DISCOVERY II
(2003) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 21, 2010
Incident date: Mar 1, 2009
I HAVE EXPERIENCED WHAT APPEARS TO BE THE SAME OIL PUMP SYMPTOMS OTHERS HAVE COMPLAINED OF. DESPITE READING "FULL", MY TRUCK SEEMS TO HAVE DIFFICULTY ADEQUATELY LUBRICATING. SO, SOME DAYS IT'S SOUNDED LIKE A TANK!! *TR
Incident date: Mar 1, 2010
2005 ACURA MDX TORQUE CONVERTER JUTTER AT SPEEDS OF 25-40 MPH. *TR
Incident date: Aug 12, 2010
I OWN A 2003 FORD EXPLORER-4.6 LITER V8 4 WHEEL DRIVE, THE VEHICLE HAS 158,000 MILES AND HAVE EXPERIENCED THE SPARKPLUG BLOWOUT WHILE DRIVING HOME FROM WORK. I WAS TRAVELING ON A BUSY STATE ROAD WHEN THE ENGINE MISS FIRED AND THEN HEARD A LOUD POP AND THE ENGINE WENT TO MISSING BAD. I IMMEDIATELY PULLED TO THE SIDE AND CHECKED TO SEE WHAT WAS HAPPENING. I LIMPED THE VEHICLE INTO A PARKING LOT AND... Read more
Incident date: Aug 15, 2010
WE OWN A 2002 FORD EXPLORER XLT WITH THE 4.0 V6 4X4 , THE TRANSMISSION WE BELIEVE HAS A MAJOR SAFETY HAZARD TO OCCUPANTS AND PEDESTRIANS WITH VEHICLE SERGE FROM A LONG DELAY ENGAGING THE TRANSMISSION ETHER FORWARD OR REVERSE POSSIBLY CAUSING INJURY TO DRIVER/PASSENGERS AND /OR NEARBY OBJECTS/PERSONS AND OR RUNAWAY VEHICLE FROM THE TRANSMISSION NOT DISENGAGED FROM GEAR OR FROM A SUDDEN VEHICLE LAU... Read more
Incident date: Aug 20, 2010
MY 2001 HONDA CIVIC TRANSMISSION FAILED IN TRAFFIC ALMOST CAUSING SEVERAL REAR END CRASHES. I TOOK MY LIFE IN MY HANDS PUSHING THE CAR OUT OF THE LANES OF RUSH HOUR TRAFFIC. HAVE SINCE FOUND OUT HOW COMMON THIS TRANNY PROBLEM IS FOR THE 2001 HONDAS. TOOK THE CAR TO A HONDA DEALER AND WAS TOLD I WOULD NEED A 3000 DOLLAR REBUILT TRANNY. THIS IS AN OUTRAGE! *TR
Incident date: Aug 17, 2010
DAUGHTER DRIVING CAN WHEN SUDDENLY THE ENGINE REVVED AND THE CAR COASTED TO A STOP. ENDS UP THE TRANSMISSION FAILED COMPLETELY AND THE DIAGNOSIS IS REPLACEMENT.. THE CAR HAS APPROX 120,000 MILES AND IS IN GOOD CONDITION EXCEPT FOR THE TRANSMISSION. *TR
Incident date: Jul 13, 2010
WHILE TRAVELING FROM CANYON TO NORRIS IN YELLOWSTONE NATIONAL PARK, I ATTEMPTED TO CONTROL THE SPEED OF THE VEHICLE MANUALLY WHILE CLIMBING A STEEP HILL, BUT FOUND IT IMPOSSIBLE. THE DESIRED SPEED WAS 45, WHICH IS THE MAXIMUM SPEED IN YELLOWSTONE. THE THROTTLE HAS A DELAY OF ABOUT ONE SECOND, SO IT IS CONTINUALLY 1 SECOND BEHIND THE COMMANDS OF THE DRIVER. THE RESULT IS THAT THE VEHICLE ALWAYS OVE... Read more
Incident date: Jul 10, 2010
REACHED FOR DRINK, KNOCKED GEARSHIFT (AUTOMATIC) INTO NEUTRAL. WHEELS LOCKED UP. WAS GOING 70 MPH ON I-10 NEAR BATON ROUGE. SPUN SIDEWAYS, LOOKING AT WHITE LINE, THRU DRIVER'S WINDOW SIDEWAYS DOWN A BUSY HIGHWAY, AT NIGHT . PUT BACK IN NEUTRAL, CAR STRAIGHTENED OUT. PULLED TO SHOULDER. WAITED FOR HEART TO RETURN TO NORMAL. HAD SEAT CLEANED THE NEXT DAY. COULD HAVE BEEN KILLED, DUE TO 'DRIVER'S LO... Read more
Incident date: Aug 16, 2010
VEHICLE SOMETIMES MAKES A LOUD BANG AT STARTUP. HAVEN'T OBSERVED ANY SUDDEN JERKS WHILE VEHICLE IS IN MOTION BUT WONDERING IF THIS "BANGING" PROBLEM WILL LEAD TO A TRANSMISSION FAILURE WHILE VEHICLE IS IN MOTION. 2010 HYUNDAI SANTA FE LIMITED 3.5 L V6 AWD. *TR
Incident date: May 8, 2009
FOR A LONG TIME THE CHECK ENGINE LIGHT KEPT TURNING ON IN MY 2002 RAV4. I WENT TO A DEALER IMMEDIATELY. HE SAID THAT THIS ONLY HAPPENED BECAUSE I DIDN'T SCREW THE GAS CAP TIGHTLY ENOUGH. HE MANUALLY TURNED OFF THE LIGHT AND I WENT ON MY WAY. THE LIGHT KEPT COMING ON AND I KEPT GOING BACK TO THE DEALERSHIP WHO SAID THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR. THEN SUDDENLY, IN MAY OF 2009, THE C... Read more
Incident date: Aug 19, 2010
2010 TOYOTA SIENNA : WHEN DRIVING, THE SLIGHTEST TOUCH OF THE GEAR SHIFTER CAUSES A SHIFT INTO NEUTRAL. THE GEAR SHIFTER IS EXTREMELY (AND POSSIBLY DANGEROUSLY?) SENSITIVE. *TR
Incident date: Aug 20, 2010
2004 HONDA PILOT DRIVELINE VIBRATION. THE 2004 HONDA PILOT WE OWN SHUDDERS AND VIBRATES VERY LOUDLY WHEN ACCELERATING BETWEEN 25-50MPH. THIS HAS BEEN ONGOING THROUGHOUT THE LIFE OF THE CAR. (FAMILY OWNED SINCE NEW) THE VEHICLE HAS BEEN TAKEN TO HONDA ON SEVERAL OCCASIONS FOR DIAGNOSIS AND REPAIR FOR THE PROBLEM. HONDA HAS STATED THEY CAN NOT REPRODUCE THE ISSUE OR SAID THEY FIND NO PROBLEM. ... Read more
Incident date: Jan 1, 1901
2004 FORD EXPLORER. CONSUMER STATES TRANSMISSION PROBLEM *TGW THE CONSUMER STATED THE TRANSMISSION WOULD SLIP OUT OF GEAR AND THEN THERE WAS A HARSH BANG WHEN IT WAS PUT INTO REVERSE. THE CONSUMER BEGAN TO EXPERIENCE PROBLEMS NOT LONG AFTER THE VEHICLE WAS PURCHASED. HE TOOK THE VEHICLE TO THE DEALER AND UPON INSPECTION IT WAS DISCOVERED THE FACTORY PUT IN THE WRONG FLUID. HOWEVER, TWO YEARS LAT... Read more
Incident date: Jul 11, 2010
2003 SATURN VUE CVT TRANSMISSION FAILURE, CAR HAD 54,000 MILES, FIRST TRANSMISSION REPLACED AT ABOUT 30,000. *TR
Incident date: Jul 1, 2010
TL* THE CONTACT OWNS A 2005 BUICK CENTURY. THE CONTACT STATED THAT THE HEADLIGHT BULBS WERE POSITIONED TOO CLOSE TO THE PLASTIC COVER LENS CAUSING THE PLASTIC COVER TO FOG. THE FAILURE WOULD CAUSE REDUCED VISIBILITY OF THE ROADWAY AND THE CONTACT BELIEVED THE FAILURE COULD POTENTIALLY CAUSE A FIRE. THE DEALER ADVISED THEY WERE NOT ABLE TO ASSIST WITH THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE F... Read more
Incident date: Aug 16, 2010
2002 FORD EXPLORER TRANSMISSION FAILURE. THE TRANSMISSION KEPT SLIPPING, WOULDN'T SHIFT, AND THE O/D LIGHT KEPT COMING ON. I TOOK IT TO THE FORD DEALER IN WASILLA, AK THREE TIMES AND EACH TIME THEY KEPT IT FOR 3-4 WEEKS WHILE "REPAIRING" IT. THE FOURTH TIME IT WENT OUT (MAY 2008), IT WAS OUT OF WARRANTY, SO I HAD TO PURCHASE A REBUILT TRANSMISSION. IN AUGUST 2012, THE TRANSMISSION WENT OUT AGA... Read more
Incident date: Aug 18, 2010
DRIVING MY TOYOTA 2001 RAV4 AND IT DECIDES NOT TO SHIFT IN TO GEAR, LEAVING ME TO PULL OVER BARELY ON THE SIDE OF THE ROAD WITH 2 SMALL CHILDREN. *TR
Incident date: Aug 19, 2010
MY 2003 HONDA ACCORD ROUTINELY REVS UP WITHOUT GETTING INTO GEAR. THIS OFTEN HAPPENS WHILE I'M IN TRAFFIC. IT HASN'T CAUSED AN ACCIDENT YET BUT IT IS ONLY A MATTER OF TIME. I'VE TRIED HAVING IT SERVICED MULTIPLE TIMES AND AM TOLD THAT IT CANNOT BE DUPLICATED IN THE SHOP. I'VE EVEN GOTTEN HONDA'S 500$ TRANSMISSION SERVICE...I STILL HAVE THE PROBLEM. *TR
Incident date: Aug 20, 2010
2004 HONDA CIVIC ROLLS BACK IN PARK. *TR
Incident date: Aug 19, 2010
2009 TOYOTA TACOMA AUTOMATIC TRANSMISSION SLIPPAGE WHILE TRYING TO ACCELERATE FROM LOW SPEED. THIS OCCURS AFTER SLOWING DOWN TO BETWEEN 5 AND 10 MPH. WHEN YOU TRY TO ACCELERATE THE ENGINE REVS UP BETWEEN 500 AND 2000 RPM BUT THE VEHICLE DOES NOT ACCELERATE. I REPORTED THIS SHORTLY AFTER I PURCHASED THE VEHICLE AND THE SERVICE MANAGER SAID IT WAS A KNOWN ISSUE AND ALL THE TACOMA TRANSMISSIONS DID T... Read more
Incident date: Jul 15, 2010
BOUGHT A 2003 NISSAN MURANO NEW AND HAVE HAD A RECURRING PROBLEM WITH THE TRANSMISSION THAT THE DEALER REFUSES TO REPAIR UNDER WARRANTY. BASICALLY THE CAR WILL NOT ACCELERATE FROM A STOP AND THEN SUDDENLY SURGES FORWARD. THE PROBLEM IS INTERMITTENT AND SEEMS TO MOSTLY OCCUR WHEN THE TRANSMISSION IS HOT. SOMETIMES IT SURGES WHILE DRIVING AT A STEADY SPEED. I HAVE TAKEN THE VEHICLE TO THE DEALER 4 T... Read more
Incident date: Aug 11, 2010
WHEN DRIVING ON THE HIGHWAY, THE TRANSMISSION OF MY 2004 MAZDA 3 WITH ONLY 84,000KM DIED AS IT LOST THE ABILITY TO REACH 3RD AND 4TH GEAR. THIS INCIDENT NEARLY COST ME MY LIFE YET MAZDA CANADA WOULD DO NOTHING ABOUT IT. WHAT KIND OF COMPANY CAN NOT STAND BEHIND THEIR PRODUCT AFTER SUCH A NEAR-FATAL INCIDENT. SUFFICE TO SAY THAT MAZDA WILL NEVER GET MY BUSINESS AGAIN. $3,200 LATER, I'M STILL AL... Read more
Incident date: Aug 18, 2010
TO WHOM IT MAY CONCERN, I AM VERY HAPPY TO SEE YOUR ORGANIZATION TAKING AN INTEREST IN THIS ISSUE. IT IS A VERY DANGEROUS PROBLEM WITH THIS VEHICLE THAT BMWNA IS WELL AWARE OF, BUT INSISTS THAT IT IS "NORMAL BEHAVIOR" FOR MY CAR/TRANSMISSION. I BROUGHT THE CAR INTO THE DEALER, AND THEY WERE ABLE TO REPRODUCE IT, BUT THEY WERE TOLD BY BMW THAT THIS WAS "NORMAL BEHAVIOR." THE PROBLEM OCCURS WH... Read more
MERCURY
MOUNTAINEER
(2002) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 20, 2010
Incident date: Aug 10, 2010
PURCHASED 2002 MERCURY MOUNTAINEER FROM FORD DEALERSHIP IN 2007. TRANSMISSION WAS SLIPPING, TOOK IN TWO DAYS LATER AND STILL UNDER WARRANTY AND INFORMED NEW TRANSMISSION PUT IN. IN AUGUST 2010, VEHICLE SUDDENLY WOULD NOT START, TOWED TO DEALERSHIP AND INFORMED THE TRANSMISSION WAS ONCE AGAIN DEFECTIVE AND SENSORS AS WELL AS CPU UNIT WOULD NEED TO BE REPLACED. RESEARCHED ON LINE ON WWW.AUTOBEEF.COM... Read more
Incident date: Aug 17, 2010
2003 HONDA ACCORD V6 EX WITH 130,000 MILES ON IT. TRANSMISSION SHIFTED INTO 3RD GEAR TO PASS ANOTHER CAR AND NEVER ENGAGED. 30 MINUTES LATER, DRIVING AT 45 MPH, WHILE COASTING TOWARDS A STOP-LIGHT THE TRANSMISSION SUDDENLY SHIFTED INTO 1ST GEAR AND I ALMOST HIT THE STEERING WHEEL. DROVE 5 MORE MILES AND AT VARIOUS SPEEDS THE TRANSMISSION DROPPED FROM 3RD OR 4TH GEAR INTO 1ST GEAR 5 MORE TIMES. ... Read more
Incident date: Mar 14, 2010
COULD NOT SHIFT FROM PARK. SHIFTING HAD BEEN DIFFICULT IMMEDIATELY BEFORE PUTTING IN PARK THE EVENING BEFORE. A TOW TRUCK WAS REQUIRED TO MOVE VEHICLE TO SHOP. VEHICLE WAS OUT OF 3 YEAR WARRANTY SO REPAIR WAS DONE BY INDEPENDENT REPAIR SHOP WHO ADVISED ME THIS WAS BECOMING A COMMON PROBLEM FOR CHRYSLER 300S. *TR
Incident date: Jun 15, 2010
THE FIRST TIME I DISCOVERED THERE WAS A PROBLEM WITH MY CAR WAS WHEN I WAS GOING ABOUT 45 ON A PARKWAY AND THE CAR BUCKED. I WASN'T SURE WHAT HAPPENED AND THERE FOR EVERYTIME I SLOWED THE CAR DOWN, SLIPPED WHEN I WOULD PULL OFF. IT EVEN HAD AN ISSUE WHEN I TRIED TO PUT IT IN REVERSE. I THEN TURNED THE CAR OFF AND STARTED IT AGAIN AND DROVE IT AROUND AND IT WAS FINE. A COUPLE WEEKS LATER THE CA... Read more
Incident date: Aug 9, 2010
I HAVE OWNED A 2002 HONDA ODYSSEY EXL SINCE NEW. AT 140,000 MILES THE TRANSMISSION STARTED TO SLIP BETWEEN 2ND AND 3RD GEAR. IT BECAME PROGRESSIVELY WORSE IN A SHORT PERIOD OF TIME. WITH MY WIFE DRIVING THE ENGINE LIGHT, TCS LIGHT, AND THE DRIVE LIGHT CAME ON WITH BUCKING AND HIGH RPMS OF THE ENGINE MAKING THE CAR UNDRIVEABLE. DEALER SAID IT NEEDED NEW TRANSMISSION AND CONTROL UNIT AT A $5000.00 C... Read more