Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jul 1, 2009
I HAVE A 2003 BMW X5 4.4. WHICH SEEMS TO VIBRATE/JERK BETWEEN 20 AND 30 MPH. THE FIRST TIME (2009) I WENT TO THE DEALER THEY TOLD ME I NEEDED TO REPLACE MY TIRE WHICH I DID. THIS DID NOT HELP. I WENT BACK TO THE DEALER AGAIN AND NOW THEY TELL ME I NEED TO REPLACE THE TRANSMISSION. AFTER RESEARCHING THIS ISSUE ONLINE, I AM LEARNING MANY OTHER BMW OWNERS HAVE THIS SAME PROBLEM. I AM CURIOUS TO ... Read more
VOLKSWAGEN
PASSAT
(2010) - POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 13, 2010
Incident date: May 20, 2010
TEST DROVE NEW VW PASSAT (2010) NOT UNDERSTANDING THE DSG TYPE OF TRANSMISSION, FIRST DRIVE FROM A RED LIGHT HAD THE CAR JERKING A LITTLE. THOUGHT THIS WAS UNUSUAL BUT ACCEPTED THE CAR FOR THE PERFORMANCE. AFTER READING ABOUT THE DSG AND DOUBLE CLUTCH TRANSMISSION BEING A SMOOTH TRANSMISSION. I KNEW I HAD AN ISSUE WITH THE TRANS. (VERY JERKY STARTS FROM A DEAD STOP AFTER ENGINE GOT WARM) I THOUGH... Read more
VOLKSWAGEN
JETTA
(2010) - POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 13, 2010
Incident date: Jul 13, 2010
I'VE A 2010 VW JETTA WAGON TDI, IT STALLS OUT, MOSTLY AT LOW IDLE AND ON HILLS SOMETIMES. IT ALSO DOESN'T ENGAGE SOMETIMES IN FORWARD AND ONCE IT DOES IT LURCHES. I'VE BEEN TOLD IT'S THE SHIFTING AND THAT THERE IS NO PROBLEM WITH THE CAR. I TOOK THE CAR IN THREE TIMES TO HAVE VW LOOK AT IT AND THEY SAID THERE WERE NO ISSUES ALL THREE TIMES. *TR
Incident date: Sep 3, 2010
I OWN A 2005 VOLVO XC 90 MODEL T6 WITH ABOUT 60,000 MILES ON IT. RECENTLY, THE CAR FAILED AND I GOT THE "URGENT TRANSMISSION SERVICE" WARNING. VOLVO INITIALLY WANTED TO CHARGE ME NEARLY $7000 TO REPLACE THE TRANSMISSION BUT FINALLY AGREED TO COVER THE COST (MINUS A $160 "DIAGNOSIS PLUS MY TOWING COSTS). AFTER SOME INTERNET RESEARCH I SAW THAT THIS HAS BEEN A COMMON PROBLEM IN MODEL YEAR 2003-2005 ... Read more
Incident date: Sep 10, 2010
2006 DODGE CHARGER IS STUCK IN PARK. PINK EMERGENCY RELEASE DESCRIBED IN THE MANUAL DOES NOT WORK TO RESOLVE THE PROBLEM. WHILE RESEARCHING A POSSIBLE FIX I NOTICED THAT THIS IS A COMMON DEFECT EVEN ON NEWER CHARGERS. I BELIEVE THAT PAYING FOR A REPAIR THAT IS SO COMMON AND UNCONTROLLABLE IS SENSELESS. *TR
Incident date: Sep 10, 2010
2006 DODGE CHARGER IS STUCK IN PARK. PINK EMERGENCY RELEASE DOES NOT WORK AS DESCRIBED IN MANUAL. WHILE RESEARCHING A POSSIBLE FIX I NOTICED THAT THIS IS A COMMON DEFECT EVEN ON NEWER CHARGERS. I BELIEVE THAT PAYING FOR REPAIRS THAT SEEM TO BE COMMON AND UNCONTROLLABLE IS SENSELESS. *TR
NISSAN
PATHFINDER
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 12, 2010
Incident date: Aug 28, 2010
2005 NISSAN RADIATOR AND TRANSMISSION FAILURE. DEFECTIVE RADIATOR CAUSES ENGINE COOLANT TO LEAK INTO TRANSMISSION WHICH MAY FAIL AT ANY TIME. DRIVING AT HIGHWAY SPEED, ENTERING TRAFFIC, MERGING OR ENTERING INTERSECTIONS CAUSING DANGEROUS CONDITIONS AS THE VEHICLE FAILS TO MOVE, DECELERATES QUICKLY OR THE TRANSMISSION SLIPS BADLY AND FAILS TO ACCELERATE. HUNDREDS OF INCIDENTS OF FAILURES ARE REP... Read more
VOLKSWAGEN
BEETLE
(2004) - POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 12, 2010
Incident date: May 15, 2010
I HAVE A 2004 BEETLE CONVERTIBLE W/ 85K MILES AND THE TRANSMISSION BEGAN "CLUNKING" ABOUT 3 MONTHS AGO. I WAS TOLD I WILL NEED A NEW TRANSMISSION COSTING MORE THAN $4000. I CAME TO THIS SITE AND SAW TIME AND TIME AGAIN THE EXACT SAME PROBLEM OTHER OWNERS ARE HAVING. MANY HAVE RESEARCHED FURTHER AND IT APPEARS TO BE AN OBVIOUS DEFECT. THIS IS A SAFETY ISSUE AND SHOULD BE A FORMAL RECALL. *TR
Incident date: Sep 10, 2010
WHILE DRIVING MY NEW 2011 HYUNDAI SONATA GLS SEDAN WITH 200 MILES ON THE ODOMETER, THE TRANSMISSION FAILED COMPLETELY WHEN A TRANSMISSION HOSE BLEW OFF RELEASING ALL THE OIL OUT OF THE TRANSMISSION. ONCE AT THE DEALERSHIP THEY SHOWED ME THAT HOSE CLAMP FOR THE HOSE HAD NEVER BEEN ATTACHED CORRECTLY AT THE FACTORY! THE CAR IS AT THE DEALERSHIP FOR REPAIRS. IT IS NOT KNOW AT THIS TIME IF THE TRAN... Read more
Incident date: Jan 1, 2010
TORQUE CONVERTER SHUDDER AND VIBRATE BETWEEN 35-40 MPH. *TR
Incident date: Sep 11, 2010
2003 FORD TAURUS TRANSMISSION JUST STOPPED PULLING. NO SLIPPING NO PROBLEMS WHAT SO EVER THEN NOTHING. IT ONLY HAS 43K MILES AND I'M NEARLY 80 YRS OLD. I CANNOT AFFORD TO SPEND $2000 ON A REPAIR THAT SHOULD BE REPAIRED AT NO COST BECAUSE THERE SHOULD BE A RECALL WITH ALL OF THE COMPLAINTS I HAVE READ FOR THE SAME PROBLEM. IT IS ODD TO ME THAT MOST RECALLS ARE FOR SOMETHING STUPID LIKE A TAILLIGHT ... Read more
Incident date: Sep 1, 2010
I WENT TO BACK OUT OF MY GARAGE AND MY 1999 BMW 328I WOULD NOT GO INTO REVERSE. THE SHIFT LEVER SEEMED TO BE WORKING. THE INDICATOR ON THE DASH SAID "R". BUT THE ENGINE JUST REVVED. I PUSHED IT OUT OF THE DRIVEWAY AND DROVE TO MY AUTO MECHANIC. WHEN I GOT THERE, IT WAS WORKING PERFECTLY. I DROVE IT AROUND FOR ABOUT A WEEK, AND THEN IT DID IT AGAIN. AFTER DRIVING IT FOR 10 MINUTES I CHE... Read more
Incident date: Sep 12, 2010
CAR IS SHIFTING LATE OR ERRATICALLY. I BELIEVE IT IS THE TRANSMISSION. I HAVE NOT GOTTEN IT FIXED OR REPAIRED. *TR
Incident date: Jun 1, 2009
I BOUGHT THE VEHICLE USED IN 2008. WHEN TRAVELING AT APPROXIMATELY 60-70 MPH THE VEHICLE WILL SUDDENLY JERK AS IF IT'S TURNED OFF AND BACK ON. THIS OCCURS 2-3 TIMES ON EVERY HIGHWAY TRIP OF 15-20 MILES. THIS ALSO HAPPENS ON SHORTER TRIPS 2-3 TIMES A WEEK. WHEN I START THE VEHICLE THE RADIO AUTOMATICALLY TURNS ON AND RESETS THE STATIONS AND DIGITAL CLOCK. THE BATTERY SEEMS TO HAVE TROUBLE KEEPING ... Read more
Incident date: Sep 9, 2010
AFTER 148,603 MILES ON MY 2002 RAV4, THE TRANSMISSION BEGAN SHIFTING BACK & FORTH BETWEEN 1ST & 2ND GEAR WITH VIOLENT SHAKING. SHIFTING FROM DRIVE TO REVERSE ALSO CAUSED VIOLENT/LOUD CLUNKING. A SCANNER WAS USED TO RETRIEVE TROUBLE CODES WHICH YIELDED A P0755 CODE (SHIFT SOLENOID MALFUNCTION). UPON RESEARCH ON VARIOUS TOYOTA RAV4 FORUMS I FOUND MANY OTHERS WITH SAME SYMPTOMS. *TR
Incident date: Jun 16, 2008
2005 HONDA PILOT TORQUE CONVERTER ISSUE WHEN PRESSING THE GAS PEDAL LIGHTLY GOING FROM 30MPH-40MPH THE CAR BEGINS TO SHUDDER/VIBRATE. THEN PRESSING THE GAS PEDAL A LITTLE MORE THE SHUDDERING CEASES AFTER PASSING 45MPH. PROBLEM STARTED AROUND 70,000 MI. NOW CAR IS AROUND 84,000 MI AND PROBLEM STILL PERSISTS. HAVE NOT CORRECTED FAILURE. *TR
Incident date: Sep 10, 2010
SLOWED DOWN WHILE DRIVING ON INTERSTATE, WENT TO ACCELERATE OFF OF INTERSTATE, AND NOTHING. NO FORWARD OR REVERSE GEARS, AND I ROLLED OUT INTO THE ROAD WITH NO WAY TO PICK UP SPEED. HAD TRANSMISSION LOOKED AT, AND TORQUE CONVERTER WAS BAD. SEARCHED THE INTERNET, AND FOUND OUT THAT NO ONE SHOULD OWN ONE OF THESE VEHICLES, AS ITS A COMMON, AND DANGEROUS SITUATION, NOT BEING ABLE TO ACCELERATE OUT... Read more
Incident date: Jun 4, 2010
I NEED A NEW TRANSMISSION ALREADY? WELL CARED FOR 2005 NISSAN MAXIMA STARTED HAVING TRANSMISSION PROBLEMS AT APPROX 75,000 MILES. NISSAN HAS NOT DONE A RECALL AND MANY COMPLAINTS HAVE ALREADY BEEN MADE. MY CAR HAS STOPPED IN TRAFFIC 3 TIMES ALREADY ! SOMETIMES WON'T ACCELERATE AFTER COMING TO A COMPLETE STOP WITHOUT ME HAVING TO RESTART THE ENGINE. JERKS WHEN GOING TO FROM 1ST TO SECOND AND VICE... Read more
Incident date: Jul 18, 2010
1A. THE HEADLIGHTS ON OUR 2008 SATURN OUTLOOK STARTED MALFUNCTIONING WHEN ON AUTO IN JULY 2010. 1B. OUR TRANSMISSION DOESN'T PROPERLY ENGAGE, EITHER. 2A. OUR HEADLIGHTS WENT COMPLETELY OUT ON THE LEFT SIDE, EVEN WHEN ON MANUAL, LAST FRIDAY EVENING. THEY HAD BEEN WORKING EARLIER IN MANUAL, SO WE WERE UNAWARE UNTIL PULLED OVER BY AN MP AND CITED. WE WERE UNABLE TO DRIVE OUR OUTLOOK AT NIGHT... Read more
Crash
Incident date: Aug 2, 2010
TL*THE CONTACT OWNS A 2010 JEEP LIBERTY. WHILE DRIVING 65 MPH WITH THE VEHICLE SPEED CONTROL ON, THE SPEED SUDDENLY DECREASED, THE VEHICLE SHIFTED OUT OF GEAR FOR ABOUT A SECOND AND THEN BACK INTO THE PREVIOUS GEAR. THIS HAS BEEN A CONTINUOUS PROBLEM SINCE THE VEHICLE WAS PURCHASED. WHILE STOPPING AT A TRAFFIC LIGHT THERE WAS A SUDDEN LUNGING MOTION IN THE TRANSMISSION AND IT CHANGED GEARS AS HE ... Read more
Incident date: Sep 7, 2010
DRIVING ON HIGHWAY AT APPROXIMATELY 70 MILES PER HOUR WHEN WITHOUT WARNING THE ENGINE HAD NO TORQUE (TRANSMISSION FAILED). THE ENGINE AND OTHER SYSTEMS IN THE CAR WERE NOT AFFECTED, BUT THE CAR LOST THE ABILITY TO MOVE FORWARD (OR BACKWARD) ON ITS OWN. THIS HAPPENED ON A BUSY HIGHWAY AT NIGHT AND MADE FOR SOME SERIOUS SAFETY CONCERNS. *TR
Incident date: Sep 1, 2010
TRANSMISSION PROBLEM . NEED REPLACEMENT. *TR
Incident date: Sep 8, 2010
DRIVING ON MAJOR FREEWAY IN ATLANTA RUSH HOUR GOING 60MPH. ACCELERATION IS LOST. NO WARNING LIGHTS. NO SOUND OR ISSUE NOTED WITH CAR. PROCEED TO COAST OVER TO SHOULDER JUST IN TIME TO WHEN CAR LOSES MOMENTUM. COULD HAVE BEEN EASILY REAR-ENDED AT 60 MPH SITTING STILL WOULD HAVE RESULTED IN BODILY INJURY OR DEATH. HAD CAR IN FOR OIL CHANGE AND SERVICE AND HONDA DEALERSHIP 3 DAYS PRIOR AND NO I... Read more
Incident date: Sep 15, 2009
TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD SHIFT IN AND OUT GEAR AND THEN BEGAN TO SHIFT MUCH EXTREME FORCE. THE RADIO ALSO CAME ON AND BY ITSELF. THE DEALER HAD NOT BEEN CONTACTED AND THE FAILURE WAS NOT DIAGNOSED. PRIOR TO THE FAILURE THE VEHICLE WAS IN THE TRANSMISSION SHOP TO REPLACE THE GEAR SHIFT BOX AND A SEAL WAS ADDE... Read more
FORD
EXPEDITION
(1998) - POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 10, 2010
Incident date: Sep 10, 2008
TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. WHILE ATTEMPTING TO SHIFT FROM DRIVE GEAR THE CONTACT NOTICED THAT THE GEAR SHIFT WOULD NOT SHIFT INTO PARK. THE VEHICLE WAS NOT DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT MILEAGE WAS 150000 AND THE FAILURE MILEAGE WAS 100000.
Incident date: Sep 9, 2010
2005 SORENTO LOVE THE CAR, BUT ON TAKE OFF AROUND 45 TO 50 MPH IF I'LL JERK AND LOSE SPEED BUT IF I KEEP MY FOOT IT DOES HAPPEN AS OF YET, IT JUST HOLDS THERE END MUCH GIVE LOTS OF GAS TO GET IT GOING. THAT'S THE ONLY PROBLEM I HAVE. PLEASE HELP. ALL THE TIME! *TR
VOLKSWAGEN
TOUAREG
(2004) - POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 10, 2010
Incident date: Apr 1, 2010
AT 94,000 MILES TRANSMISSION PROBLEMS, TOLD TRANSMISSION NON-SERVICEABLE VW DOES NOT RECOMMEND ANY TRANSMISSION FLUID REPLACEMENT. COULD BE GEAR BOX COST $2400 OR ENTIRE TRANSMISSION COST $7,000. VWA WILL PAY $1,000 TO OUR CHOICE OF GEAR BOX OR TRANSMISSION REPLACEMENT BUT IF WE CHOOSE WRONG REPAIR WILL NOT PAY FOR ANYTHING FURTHER! VWA OBVIOUSLY IS AWARE OF PROBLEM AND DESIGNED THE TRANSMISSION ... Read more
Incident date: Dec 1, 2009
TL*THE CONTACT OWNS A 2000 HONDA ODYSSEY. THE CONTACT STATED THAT SHE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION WITHOUT SHIFTING INTO PARK; THE VEHICLE THEN ROLLED BACKWARDS ON HER HUSBAND WHO SUFFERED A FRACTURED ANKLE. THE CONTACT APPLIED THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT HAD NOT SPOKEN WITH TH... Read more
1 injured
Incident date: Sep 13, 2008
TL*THE CONTACT OWNS A 2008 HONDA ACCORD. AS SHE WAS DRIVING 45 MPH THERE WAS A GRINDING NOISE WHEN SHIFTING FROM SECOND TO THIRD GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY FOUND THE THIRD GEAR GRIND SYNCO WAS WORN OUT. THE DEALER INFORMED HER THAT THIS WAS A PART OF THE AUTOMATIC TRANSMISSION AND IT WILL BE REPAIRED UNDER THE WARRANTY. SHE ALSO STATED THAT SHE HAD BRAKE FAILURE AS SHE D... Read more
Incident date: Sep 10, 2010
TRANSMISSION: 1998 FORD WINDSTAR MINI VAN: WHILE TRYING TO TURN AROUND IN A DRIVEWAY, I PUT IT IN REVERSE AND THERE WAS NOT A REVERSE OR DRIVE GEARS ,NOTHING. THE MOTOR REVVED, BUT COULD NOT MOVE. I WAS STRANDED WITH NO WARNING. HAD TO HAVE IT TOWED SINCE IT WOULD NOT MOVE. AFTER DOING RESEARCH ONLINE, OTHER OWNERS, THIS IS A COMMON PROBLEM WITH THE FORD WINDSTAR MINI VAN. I FEEL THIS IS DEF... Read more
Incident date: Sep 10, 2010
GOT A TRANSMISSION OVERHEATED ERROR AND O/D WAS OFF. LOOKS LIKE ITS A COMMON OCCURRENCE ON MY EXPLORER. *TR
LAND ROVER
FREELANDER
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 10, 2010
Incident date: Aug 26, 2010
I HAVE A LANDROVER FREELANDER 2003. THE CAR NEEDED A NEW ENGINE AT 41,000 MILES AND RIGHT AFTER THAT TRANSMISSION SEALS HAD TO BE REPAIRED RIGHT AFTER THAT AIR. HEATING UNITS WERE REPLACED NOW THE CAR IS AT 73,000 MILES AND THE DEALER IS TELLING ME THAT I NEED A NEW ENGINE AGAIN FOR THE SAME PROBLEM COOLANT AND OIL MIXING ,WHICH WAS THE PROBLEM I HAD IN 2007 WHEN THEY REPLACED THE ENGINE. THE CAR ... Read more
NISSAN
PATHFINDER
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 10, 2010
Incident date: Aug 3, 2010
VIBRATION IN TRANSMISSION, COOLANT IN TRANSMISSION OIL. *TR
Incident date: Jul 10, 2010
I BOUGHT AN USED ACURA FROM A DEALER ALMOST TWO YEARS AGO BUT 3 MONTH AGO THE VEHICLE SHUDDERS OR VIBRATES BETWEEN 35 AND 40 MPH, AS PER DIAGNOSE OF ACURA, THEY STATED TORQUE CONVERTER IS FAULTY. HOWEVER BECAUSE CAR IS NOT UNDER WARRANTY THEY DON'T WANT TO COVER PROBLEM NO MATTER OF THE NUMBER OF COMPLAINTS OF SEVERAL PEOPLE ON SEVERAL WEBSITES. *TR
Incident date: Oct 1, 2004
2003 NISSAN MURANO - SINCE THE FIRST DAY IT HAS HESITATED AND JERKED WHEN ACCELERATING FROM A FULL STOP. THIS IS LIKELY RELATED TO THE KNOWN TRANSMISSION PROBLEM. *TR
Incident date: Sep 10, 2010
2004 NISSAN MAXIMA TRANSMISSION JERKING, SLIPPING. FLARING. ONLY OCCURS WHEN CAR IS WARM. WILL CAUSE VIOLENT JERKING WHEN SHIFTING INTO DRIVE OR REVERSE WHICH MAY CAUSE LOSS OF TRACTION AND CONTROL OF CAR. I JUST REPLACED VALVE BODY AND PROBLEM STILL THERE!! HELP! *TR
Crash
Incident date: Sep 10, 2010
TRANSMISSION FAILURE. THE VAN STARTED MAKING NOISES THAT WAS COMING FROM THE ENGINE COMPARTMENT. THE TRANSMISSION LIGHT THEN CAME ON AND THE VAN STARTED ACTING LIKE IT WOULD NOT GO. HAD TO BASICALLY COAST TO GET THE VAN BACK HOME AND THE TRANSMISSION LIGHT STAYED ON. CHECK THE FLUID AND IT HAS NOT LOST ANY TRANSMISSION FLUID. THE TRANSMISSION IS FAILING. *TR
Incident date: Sep 8, 2010
MY TRANSMISSION JERKS MY CAR OUT OF CONTROL DURING 1ST AND 2ND GEARS. *TR
Incident date: Sep 8, 2010
WE BOUGHT OUR 2007 CHEVROLET IMPALA 3LT NEW IN FEBRUARY 2007. THE CAR JUST TURNED OVER 50,000 MILES. AT 38,000, WE NOTICED THE PASSENGER SEAT HEATING ELEMENT QUIT WORKING. CHEVY DEALER ESTIMATES THE COST OF REPAIRS AT ABOUT $200. AT 48,000 THE SHIFTER RELEASE SWITCH STOPPED WORKING, SO THE SHIFTER COULD NOT BE MOVED FROM THE PARK POSITION. CHEVY DEALER SAID A WIRE BROKE IN THE CENTER CONSOLE AND R... Read more
Incident date: Feb 1, 2008
HONDA ODYSSEY SHUDDERS WHEN SHIFTING GEARS BETWEEN 20 AND 40 MPH. THIS HAS BEEN HAPPENING FOR 2+ YEARS AND AM NOW TOLD THAT TRANSMISSION IS IN DANGER. *TR
Incident date: Aug 20, 2010
TL* THE CONTACT OWNS A 2001 HONDA ODYSSEY. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH, THE TRANSMISSION BEGAN TO SLIP CAUSING THE ENGINE TO REVV. THE GEAR SELECTOR WAS SHIFTED INTO THE LOWEST GEAR, BECAUSE THE TRANSMISSION WAS UNABLE TO SHIFT INTO FIRST GEAR. THE FAILURE OCCURRED ON FOUR DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THE ... Read more
Incident date: Sep 9, 2009
TL* THE CONTACT OWNS A 2009 LEXUS RX350. THE CONTACT STATED WHILE DRIVING INTO TRAFFIC AND SLOWING DOWN, THEN MOVING AGAIN AT ABOUT 2MPH, THE TRANSMISSION DOES NOT SHIFT INTO THE RIGHT GEAR, IT LURCHES AND SPUTTERS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY RAN A DIAGNOSTIC TEST. THEY INFORMED HER THERE WAS NOTHING WRONG WITH THE TRANSMISSION AND THAT WAS THE DESIGN OF THE VEHICLE. ALSO, IT ... Read more
Incident date: Sep 6, 2010
TL* THE CONTACT OWNS A 2003 TOYOTA RAV4. THE CONTACT STATED THAT HE EXPERIENCED TRANSMISSION PROBLEMS; THE GEARS WOULD SLIP AT TIMES. THE VEHICLE WAS INSPECTED BY A MECHANIC WHO STATED THAT THE PROBLEM WAS MOST LIKELY THE ENGINE CONTROL MODULE; NO CODES WERE PRODUCED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE ... Read more
Incident date: Sep 6, 2010
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING AT 45MPH HE ATTEMPTED TO PASS A VEHICLE AND HIS VEHICLE DIDNT MOVED FORWARD, INSTEAD IT REVERSED. THE VEHICLE WAS TOWED TO THE DEALER.THE DIAGNOSTIC TEST LOCATED THE FAILURE AT THE TRANSMISSION. THE DEALER ADVISED THEY COULD REPLACE SOME PARTS ON THE TRANSMISSION, THE VALVE BODY, THE PUMP SHAFT,AND THE CONVERTER, OR REPL... Read more
Incident date: Sep 11, 2008
TRANSMISSION FAILURE AT 104,000 MILES. *TR
Incident date: Sep 4, 2010
AFTER STOPPING OR SLOWING DOWN AND WHEN YOU PUSH ON THE GAS TO DRIVE OR SPEED UP THE CAR WOULD HESITATE AS IF IT WERE IN NEUTRAL AND THEN KICK INTO GEAR AND THE CAR WOULD JERK AND THE TIRES WOULD SKID. THIS HAPPENED FOR ABOUT 2 WEEKS AND THEN MY CAR STOPPED DRIVING. IT WAS OUT OF WARRANTY BY 10,000 MILES AND THE BAND BROKE INSIDE THE TRANSMISSION SO NOW IT NEEDS A TRANSMISSION OVERHAUL. *TR
VOLKSWAGEN
BEETLE
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 9, 2010
Incident date: Sep 7, 2010
2003 VW BUG STALLS WHEN HITTING AROUND 35 MILES PER HOUR, ALMOST WAS REAR ENDED - TAKES A WHILE TO START BACK MOVING BUT IS SLUGGISH. TOOK IT TO THE MECHANIC AND HE SAID IT WAS THE TRANSMISSION. I ONLY HAVE 80,000 MILES ON THIS CAR - HOW COULD THIS BE THE TRANSMISSION. *TR
FORD
FIVE HUNDRED
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 9, 2010
Incident date: Aug 1, 2010
2005 FORD 500 AWD MALFUNCTION, FORDS REFUSAL TO OFFER ANY COMPENSATION FOR A FAULTY TRANSMISSION. *TR
Incident date: Aug 18, 2010
I HAVE A HONDA 2003 PILOT. THIS WEEK, I WAS ON THE HIGHWAY DURING RUSH HOUR TRAFFIC. I WAS TRAVELING 65 MPH WHEN THE CAR SUDDENLY DOWNSHIFTED INTO 1ST GEAR FOR A COUPLE OF SECONDS. BECAUSE OF THE SUDDEN STOP (WITHOUT BRAKE LIGHTS), I WAS ALMOST REAR-ENDED BY SEVERAL VEHICLES WHICH WERE TRAVELING BEHIND ME. I KEPT DRIVING AND IT HAPPENED AGAIN 4 MINUTES LATER. I EVENTUALLY MADE IT HOME. THE N... Read more
Incident date: Aug 18, 2010
2003 ACURA MDX WITH 146,000 MILES ON IT. AUTOMATIC TRANSMISSION FAILED ON SATURDAY, AUGUST 18, 2010 THREE HOURS FROM HOME AND 27 MILES FROM A DEALERSHIP. *TR