Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jun 3, 2010
I BOUGHT A BRAND NEW TOYOTA COROLLA 2007, RECENTLY I HAVE HAD THE CHECK ENGINE LIGHT COME ON AND OFF FOR SEVERAL MONTHS. WHEN I WENT TO CHECK ON WHAT WAS THE PROBLEM AT THE DEALERSHIP THEY ADVISED ME I NEEDED ANOTHER TRANSMISSION. I AM CONCERNED BECAUSE THE CAR ISN'T EVEN 4 YEARS OLD AND THE DEALERSHIP SAYS IT IS NOT MY FAULT. THEY TOLD ME THE TRANSMISSION CONVERTER TORQUE IS STICKING, AND THAT... Read more
Incident date: Sep 17, 2010
DRIVING VEHICLE ON HIGHWAY 82 IN GAINESVILLE TEXAS AT 55 MPH IN CRUISE CONTROL. VEHICLE ACCELERATED TO GO UP A HILL, AND CONTINUED TO ACCELERATE TO ENGINE RED LINE AT APPROX 6000 RPM. DRIVER PUSHED HARD ON BRAKE AND ATTEMPTED TO PRESS ACCELERATOR IN ATTEMPT TO DISLODGE POSSIBLE STICKING CABLE. ENGINE RETURNED TO NORMAL. AFTER SEVERAL SECONDS. CRUISE DISENGAGED AUTOMATICALLY AFTER BRAKE PEDAL... Read more
Incident date: Apr 10, 2008
SEAT BELT RANDOMLY UNBUCKLES WHILE DRIVING ALL INTERIOR DOOR HANDLES HAVE BROKEN OD DURING HE FIRST OF OWNERSHIP TRANSMISSION SLIPS IN AND OUT GEAR CONSTANTLY. *TR
Incident date: Sep 9, 2010
2006 FORD FREESTYLE SURGING WHEN BRAKE IS ON. PROBLEM IS WORSE WHEN THE AC IS RUNNING. THIS IS A VERY DANGEROUS ISSUE. IT HAPPENS WHEN YOU DO NOT WANT TO GO SUCH AS TIGHT PARKING SPACES, SCHOOL PARKING LOTS, DRIVE THRU FAST FOOD PLACES, ETC. THE CAR WILL ALSO HAVE A BIG SURGE AND THEN LOSE POWER. HAPPENED TO ME IN A BUSY INTERSECTION. AWESOME CAR BUT THE SAFETY IS BEING COMPROMISED AND ... Read more
Incident date: Jun 20, 2010
I WAS DRIVING ON I-75 WHEN MY TRANSMISSION FAILED, CAR WENT FROM GOING 70MPH TO DROPPING ALL RPM'S AND DRIVING AS IF IT WERE IN NEUTRAL. TORQUE CONVERTER HAD TO BE REPLACED, THIS WAS AT 91,000 MILES. LUCKILY, I HAD EXTENDED WARRANTY OR THIS WOULD HAVE BEEN A $3,000 REPAIR AND COULD HAVE BEEN VERY DANGEROUS IF OTHER CARS WERE FOLLOWING CLOSELY WHEN THE TRANSMISSION FAILED! A VEHICLE IN THIS PRICE R... Read more
VOLKSWAGEN
R32
(2008) - POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 18, 2010
Incident date: Sep 17, 2010
WHEN MY VW 2008 R32 IS IN 2ND GEAR IN THE PARKING LOT IT IS NOT SMOOTH. IT JERKS AND LURCHES LIKE I'M PUMPING THE GAS. ALSO DURING VARYING TIMES, MY CAR DOES NOT ACCELERATE SMOOTHY. IT LAGS AND FEELS LIKE ITS SLIPPING. *TR
NISSAN
PATHFINDER
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 18, 2010
Incident date: Sep 11, 2010
TRANSMISSION NOT SHIFTING AT 50 MPH DURING ACCELERATION ON FREEWAY. UNABLE TO AVOID FAST TRAFFIC AND STUCK BEHIND BIG RIG. SLOW DRIVING MORE DANGEROUS THAN NORMAL FLOW TRAFFIC. TOOK TO GET TRANSMISSION FLUSHED AND MECHANIC MENTION BROWNISH COLOR, BUT NO CONTAMINATION OF RADIATOR FLUID. SAYS NEEDS REBUILT OR NEW TRANS. I TOOK SUV BACK AND BEEN DRIVING STILL WITH SHIFTING WORKING, BUT SHAKING AT 60 ... Read more
Incident date: Sep 17, 2010
TRANSMISSION FAILURE. THERE IS A VIBRATION AND FORWARD JOLT DURING TAKE OFF FROM A STOP. HONDA EXTENDED THE WARRANTY BUT I PASS IT BY ONE YEAR. THEY RECALLED THE TRANSMISSIONS IN JAPAN BUT FAIL TO ACCEPT RESPONSIBILITY IN THE US. THEY SUGGESTED PERFORMING "BURNISHING" AND IT SHOULD LAST ANOTHER 20K MILES. I HAD THIS DONE TWO DAYS AGO AT THE DEALERSHIP AND CAN STILL FEEL THE VIBRATION AND JOLT... Read more
Incident date: Sep 1, 2009
MY 2005 NISSAN MAXIMA STARTED HAVING SHIFTING PROBLEMS WHEN SLOWING. I WOULD BE COMING TO A STOP SIGN AND THE TRANSMISSION WOULDN'T JUMP OUT OF GEAR AND THE CAR WOULD FREE ROLL. ONCE STOPPED THE CAR WOULD JERK AND TRY TO TAKE OFF WHILE FOOT ON BRAKE. NOW THE TRANSMISSION SHIFTS VERY HARD TO THE POINT TO FEELS LIKE IM IN AN ACCIDENT OR THE ENGINE IS COMING THROUGH THE HOOD. WHEN I ACCELERATE ON... Read more
Incident date: Aug 15, 2010
2010 HYUNDAI SANTE FE AWD TRANSMISSION ISSUE. IMMEDIATELY UPON STARTING, WHILE CAR IS IN PARK, CAR IDLES HIGH, WANTS TO LURCH BACKWARD, BUT IS "CAUGHT" BY THE FACT THAT IT IS STILL IN PARK. MAKES A LOUD BANG SOUND WHEN THIS HAPPENS - ALMOST LIKE SOMETHING IN THE FRAME OR ELSEWHERE IN CAR CATCHES IT. THEN, WHEN PUTTING IN GEAR, IT IDLES HIGH AND ACCELERATES VERY QUICKLY WITHOUT FOOT ON GAS. NE... Read more
Incident date: Sep 2, 2010
AUTOMATIC TRANSMISSION FAILURE ON 2002 HONDA V6 ACCORD..SLIPPAGE FROM 1ST TO 2ND OCCURS ALL THE TIME AS I DRIVE IT.. *TR
Incident date: Mar 4, 2004
95 MAZDA 626 TRANSMISSION SUCKS. *TR
Incident date: Jul 13, 2010
'TOOK 2003 ACCORD EX TO SOUTH BAY HONDA IN MILPITAS ON FEB 24, 2010 FOR APPLICABLE RECALL SERVICE' 1.THEY PERFORMED RECALL 08-043 WIPER MOTOR INOPERABLE. 2.UP SHIFT FLARING IN SECOND AND THIRD GEAR DIAGNOSED 'SAID TRANSMISSION. RECALL ALREADY PERFORMED BY ANDERSON HONDA 3.PROBLEM 'TRACED TO INTERNAL TRANSMISSION CONCERNS.' 4.FLUID LEVEL OK, BUT LEAK NOTED 5.RECOMMENDED TRANSMISSION REPLACE ... Read more
MERCURY
MOUNTAINEER
(2002) - POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 17, 2010
Incident date: Sep 16, 2010
WIFE DRIVING TO WORK WHEN CAR STOPPED MOVING. PULLED OFF STREET (NEAR A CAR SHOP), PAID $100 FOR THEM TO DO A DIAGNOSTIC CHECK AND THEY SAID THAT GEARS AND BELT BLEW OUT AND THAT HE USED TO WORK WITH FORD AND THAT THIS IS A COMMON PROBLEM IN EARLIER 2000'S SUVS (EXPLORER AND MOUNTAINEERS). ~$3000 TO FIX BY THEM. RESEARCHED ON LINE AND SAW ALL OF THE PROBLEMS PEOPLE ARE HAVING. SOMETHING NEEDS ... Read more
Incident date: Aug 17, 2010
TL* THE CONTACT OWNS A 2006 NISSAN MAXIMA. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE VEHICLE SHIFTED FIRST TO SECOND GEAR WITH AN ABNORMALLY VIOLENT JERK. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY WHILE SHIFTING FROM FIRST AND SECOND GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION FLUID WAS FLUSHED. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY AND... Read more
Incident date: May 15, 2010
TL* THE CONTACT OWNS A 2006 NISSAN MAXIMA .THE CONTACT WAS DRIVING 15 MPH WHEN HE NOTICED A HESITATION AND A VIOLATE JERK WHEN ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES WITH CONCERNS OF THE FAILURE BUT THE DEALER WAS UNABLE TO DUPLICATE OR LOCATE A FAILURE WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 91,... Read more
Incident date: Jan 16, 2010
TL* THE CONTACT OWNS 2004 SATURN ION. THE CONTACT WAS DRIVING 10 MPH WHEN THE VEHICLE ABNORMALLY SHIFTED INTO THE NEXT GEAR. THE CONTACT CALLED THE MANUFACTURER AND THEY INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSIS. THE DEALER DIAGNOSED THE VEHICLE AS HAVING A FAULTY TRANSMISSION WHICH NEEDED REPLACING. THE DEALER ADVISED THE CONTACT THAT HE WOULD ONLY BE LIABLE FOR ONE HA... Read more
VOLKSWAGEN
BEETLE
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 17, 2010
Incident date: Aug 1, 2010
MY 2003 VW NEW BEETLE CONVERTIBLE HAS APPROX 89K MILES ON IT. THE AUTOMATIC TRANSMISSION SHIFTS HARD CAUSING A JERKING MOTION. IT HAS PROGRESSED FROM A MILDLY NOTICEABLE TO A MORE OBVIOUS JERKING UPON SHIFTING. AFTER RESEARCHING THIS SITUATION ONLINE, IT SEEMS AS IF IT IS A WIDELY REPORTED COMPLAINT ABOUT THESE VEHICLES. I FEEL LIKE VW SHOULD RESOLVE THE PROBLEM BEING EXPERIENCED BY SUCH A H... Read more
Incident date: Aug 20, 2010
TRANSMISSION SLIPPED AND SHIFTED VIOLENTLY INTERMITTENTLY, NOT ABLE TO CONSISTENTLY REPRODUCE FOR DEALER WARRANTY. ONE DAY AT STOP LIGHT THE TRANSMISSION DID NOT ENGAGE. UNABLE TO MOVE VEHICLE DUE TO TRANSMISSION NOT ENGAGING. *TR
Incident date: Jul 13, 2010
WHILE DRIVING THE CAR DOES A HARD JERK WHEN I AM ON A RESIDENTIAL STREET. WHETHER DRIVING TO 40MPH OR DRIVING THROUGH A LIGHT, MY 2005 MAXIMA, DOES A HARD JERK LIKE ITS SHIFTING GEARS. THIS IS A SERIOUS PROBLEM IN THE CAR BUT I WAS EVEN MORE UPSET ABOUT THE JERKING MY SON IS RECEIVING IN THE BACK SEAT, WAKING HIM UP WHEN HE IS SLEEP. I HAVE GOTTEN THE CAR LOOKED AT BY MANY MECHANICS AND DEALERSHIP... Read more
Incident date: May 1, 2010
TL* THE CONTACT OWNS A 2010 CHEVROLET MALIBU. THE CONTACT STATED THAT THE TRANSMISSION WOULD INTERMITTENTLY SHIFT INTO FOURTH GEAR WHEN DRIVING 20 MPH AND OVER, CAUSING THE TRANSMISSION TO JERK AND PULL THE VEHICLE WITH A STRONG FORWARD FORCE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES YET THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS CONTACTED BUT NO ASSISTANCE WAS OFFERED... Read more
VOLKSWAGEN
BEETLE
(2004) - POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 17, 2010
Incident date: Sep 15, 2010
I OWN A 2004 VW NEW BEETLE, GLS 2.0 AUTOMATIC, WITH 56,000 MILES ON IT. I WAS MAKING A QUICK TRIP DOWN THE STREET AT AROUND 30MPH WHEN MY GEARS SUDDENLY STARTED SLIPPING, CAUSING MY RPM TO SHOOT DANGEROUSLY HIGH AND MY CAR TO SLOW DOWN. THE NEXT DAY I DROVE THE CAR UNDER 30MPH TO WORK (1.5 MILES AWAY) AND THE PROBLEM PERSISTED. THE ONLY WAY I COULD DRIVE SAFELY WAS TO LET OFF OF THE GAS EVERY TIME... Read more
VOLKSWAGEN
BEETLE
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 17, 2010
Incident date: Apr 28, 2010
2003 VOLKSWAGEN BEETLE CONVERVIBLE TRANSMISSION PROBLEMS. *TR
MERCEDES-BENZ
E
(2011) - POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 17, 2010
Incident date: Sep 17, 2010
2011 MERCEDES BENZ E CLASS-THIS VEHICLE HAS AN ELECTRONIC SHIFTER JUST BEHIND STEERING WHEEL. IT IS DIFFICULT TO TELL IF IT GOES INTO PARK OR NOT. MY WIFE HAD ENGINE RUNNING, GOT OUT OF CAR TO CHECK THE TRUNK AND THOUGHT SHE PUT THE VEHICLE IN PARK. IT STARTED TO MOVE AND SHE WAS ABLE TO JUMP INSIDE AND HIT THE BRAKE. LATER THAT MORNING I PULLED INTO A PARKING SPOT AND THOUGHT I HIT THE PARK. ... Read more
Crash
1 injured
Incident date: Sep 14, 2010
2010 FORD FUSION REFERENCE ODI # 10351655 SINCE THE FIRST REGISTERED COMPLAINT OF ROUGH AND ERRATIC SHIFTING (ODI 10351655) MY TRANSMISSION HAS COMPLETELY FAILED. THE FORD SERVICE MANAGER WHERE WE ARE WAITING REPAIR SAID HE HAD NOT SEEN ONE IN SUCH A PHYSICAL STATE, ANYTHING THAT COULD HAVE MELTED WAS MELTED. FORD HAS A PROBLEM WITH THIS TRANMISSION AS IT IS RECOMMENDED FOR RECREATIONAL TOWING.... Read more
Incident date: Apr 15, 2010
TL* THE CONTACT OWNS A 2001 TOYOTA RAV-4. THE CONTACT WAS DRIVING 10 MPH WHEN HE DISCOVERED THAT THE VEHICLE WOULD NOT SHIFT INTO GEAR. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THEY SUGGESTED THAT THE TRANSMISSION COMPUTER WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED YET THE FAILURE PERSISTED. THE CONTACT WAS ADVISED BY AN AUTHORIZED DEALER THAT THE ENTIRE TRANSMISSION WOULD NEED REPLACI... Read more
NISSAN
PATHFINDER
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 17, 2010
Incident date: Aug 27, 2010
WHILE BACKING OUT OF A PARKING SPACE, I HEARD A LOUD "CLANG" WHICH SOUNDED LIKE IT CAME FROM THE ENGINE COMPARTMENT OR UNDER THE FRONT OF THE CAR. IT SOUNDED LIKE A METAL ROD HIT ANOTHER PIECE OF METAL. AS I WAS ALREADY OUT OF MY SPACE, I PROCEEDED FORWARD, BUT MY CAR LACKED POWER. I WAS FINALLY ABLE TO GAIN ENOUGH POWER TO MOVE FORWARD, BUT SOMETHING WAS OBVIOUSLY WRONG. I WAS ABLE TO GET M... Read more
Incident date: Sep 12, 2010
WRENCH LITE CAME ON SHOW A PROBLEM WITH TRANSMISSION. THE VEHICLE ONLY HAD 62,000 MILES. TOOK TO FORD DEALERSHIP WAS TOLD THE TRANSMISSION NEEDS TO BE REBUILD. WHICH WOULD COST $5,100. ON SEPTEMBER 12 THE TRANSMISSION WENT OUT. VEHICLE WITH ONLY 62,000 MILE SHOULD NOT HAVE TRANSMISSION PROBLEMS. *TR
Incident date: Jun 1, 2009
2004 FORD F-150 4.6L V8 REGULAR PICKUP TRUCK, 39,000 MILES ON ODOMETER - DRIVING 50 MPH AND THE TRUCK STARTS VIBRATING HORRIBLY LIKE DRIVING OVER A WASHBOARD ROAD. NOTHING WILL CAUSE THE VIBRATION TO STOP, EVEN THROWING THE VEHICLE INTO NEUTRAL. MUST STOP COMPLETELY, AND SOMETIMES PUT THE TRANSMISSION INTO REVERSE FOR A MOMENT, THEN PUT IT BACK INTO FORWARD DRIVE, TO MAKE THE PROBLEM GO AWAY. T... Read more
Incident date: Sep 10, 2010
ON 9/10/10 TRAVELING AT APPROXIMATELY 50 MPH, WITHOUT WARNING AT RUSH HOUR ON A VERY BUSY HIGHWAY THE TRANSMISSION FAILED. I CALLED 911 AS I WAS IN FEAR FOR MY LIFE. THE ENGINE RACED BUT THE VEHICLE BARELY MOVED THEN COMPLETELY STOPPED. FORTUNATELY A MAN PUSHED ME ONTO A LOT. I WAS TOWED HOME. THE TRANSMISSION WAS REPLACED. EVIDENTLY THE "COOLER" WAS CLOGGED AND THE FLUIDS WERE ONLY PASSING THRU ... Read more
Incident date: Sep 13, 2010
SINCE 2008, I HAVE EXPERIENCED THE FOLLOWING PROBLEMS WITH BRAKES GRINDING & SQUEAKING EVEN AFTER GETTING THEM REPAIRED (FRONT AND REAR BRAKES / ROTORS REPLACED). A COUPLE OF DAYS AFTER REAR BRAKES REPLACED THE ABS & TC LIGHTS WERE ON. I HAD TO HAVE SENSORS REPLACED. I HAVE ALSO EXPERIENCED CAR NOT STARTING AND SOUNDING LIKE IT IS FLOODING, AFTER LETTING CAR SIT FOR A FEW MINUTES IT THEN ST... Read more
Incident date: Sep 13, 2010
I FILED A COMPLAINT ON 13 SEPTEMBER 2010 UNDER ODI ID NUMBER : 10355399. I HAVE RECENTLY LEARNED, FROM THE BUICK SERVICE REPRESENTATIVE AT HENNESSEY BUICK, THAT THE MECHANIC TOOK THE TRANSMISSION APART AND WHAT HE FOUND WAS THAT THE 'REVERSE BELT' FELL OFF, DISABLING THE VEHICLE. THE SERVICE REP INDICATED THAT HE HAD NOT HEARD OF THIS HAPPENING BEFORE. *TR
Incident date: Jun 20, 2010
FAULTY HONDA ODYSSEY TRANSMISSIONS. *TR
Incident date: Sep 16, 2010
I RECENTLY PURCHASED A USED 2006 NISSAN MAXIMA WITH 78K MILES. CAR HAS BEEN BEAUTIFULLY MAINTAINED BUT ALMOST IMMEDIATELY BEGAN NOTICING HARD SHIFTING FROM 1ST TO 2ND GEAR AND 2ND TO 3RD AND EVEN SIGNIFICANT JERKING WHEN DOWNSHIFTING. TRANNY SLIPS AS ENGINE RPM'S REV AS WELL. THIS CAR IS A SAFETY HAZARD AS IT CAN NOT BE COUNTED ON TO DELIVER POWER OR SPEED TO THE WHEELS WHEN NEEDED AND WILL DEF... Read more
Incident date: Jan 31, 2010
TL*THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 30 MPH HE APPLIED PRESSURE TO THE BRAKE PEDAL. HE TOOK HIS FOOT OFF OF THE BRAKE PEDAL BEFORE REACHING A STOP SIGN AND ATTEMPTED TO ACCELERATE. THE VEHICLE MOMENTARILY HESITATED BEFORE ACCELERATING. THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 30 MPH WHENEVER HE ATTEMPTED TO ACCELERATE AFTER APPLYING THE BRAKES. HE ALSO ... Read more
VOLKSWAGEN
BEETLE
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 16, 2010
Incident date: Sep 15, 2010
I BOUGHT A USED 2003 VW BEETLE CONV. IN 2006. I IMMEDIATELY REPORTED TO THE SERVICE DEPT. THAT IT THERE WAS SOME JERKING HAPPENING WHEN THE CAR CHANGED GEARS AND THEY TOLD ME THAT THIS WAS NORMAL FOR VW. RECENTLY THE JERKING GOT REALLY BAD, AND ALMOST CAUSED AN ACCIDENT BECAUSE THE TRANSMISSION HESITATED IN THE MIDDLE OF AN INTERSECTION AND THEN I COULD NOT REGAIN ANY SPEED. I WAS VERY CLOSE TO... Read more
Incident date: Sep 7, 2010
CVT TRANSMISSION VIBRATING EXCESSIVELY AND MAKING LOUD NOISE WHEN SHIFTING OUT OF PARK. CVT TRANSMISSION FAILURE AT 67,000 MILES. HAD TO REPLACE WITH A FORD REMANUFACTURED TRANSMISSION. *TR
Incident date: Sep 22, 2009
TL*THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT THERE WAS AN OIL LEAK ON THE REAR OF THE ENGINE. THE ENGINE WAS REMOVED AND THE LEAK WAS REPAIRED BY THE DEALERSHIP. THE AIR CYLINDER THAT LIFTED THE THIRD ROW SEATS WAS DEFECTIVE AND HAD TO BE REPLACED. THE REAR HATCH OPENED ON ITS OWN FIVE TIMES; THE DEALER REALIGNED THE DOOR TO REMEDY THE PROBLEM. THE REAR MAIN OIL SEAL FAILED SO IT ... Read more
Incident date: Sep 11, 2009
TL*THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT WHEN THE VEHICLE SHIFTED IN REVERSE IT WOULD MOVE FORWARD AND WHEN THE VEHICLE WAS IN DRIVE IT WOULD MOVE IN REVERSE. THE CONTACT STATED THIS HAS HAPPENED FOUR TIMES AND ALMOST CAUSED A CRASH WHILE DRIVING 25 MPH. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A RECALL REPAIR AND THE DEALER COULD NOT FIND A PROBLEM WITH THE VEHICL... Read more
Incident date: Jul 14, 2010
TL*THE CONTACT OWNS A 2003 HONDA ODYSSEY. WHILE DRIVING THE SUPPLEMENTAL RESTRAINT SYSTEM LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSIS LOCATED THE FAILURE AS THE SEAT BELT SENSOR WHICH CAUSED THE AIR BAG LIGHT TO ILLUMINATE INTERMITTENTLY. THE MANUFACTURER STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIR, BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WASN'T REPAIRED... Read more
Incident date: Sep 1, 2009
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. WHEN THE GEARS SHIFTED FROM SECOND TO THIRD, THE TRANSMISSION LOST POWER, SHOOK, AND ACCELERATED RAPIDLY. IN 2009 THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE. THE DEALER REPLACED THE TRANSMISSION FLUID, THE CAM-SHAFT SENSOR, BUT THE FAILURE WASN'T CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO ADVISED THAT THE TRANSMISSION HAD TO BE REPLA... Read more
VOLKSWAGEN
BEETLE
(2008) - POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 16, 2010
Incident date: May 31, 2009
I CURRENTLY OWN A 2008 VW BEETLE AND IT'S AN AUTOMATIC. WHEN FIRST GETTING THE CAR I COULD TELL THE TRANSMISSION SEEMED NOT SMOOTH AT ALL. WHEN DRIVING THROUGH AN INTERSECTION FROM A RED LIGHT MY CAR HAD TROUBLE WHEN PRESSING THE GAS. IT HAD A PAUSE. THEN WHEN GOING DOWN THE HIGH WAY WHEN I WAS CHANGING LANES TO GO INFRONT OF SOMEONE I PRESSED THE GAS AND MY CAR JUMPS. THIS HAPPENS ALL THE TIME. N... Read more
Incident date: Sep 13, 2010
TL*THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 35 MPH THE STEERING BECAME PROGRESSIVELY LOOSE AND LOUD WHENEVER THE VEHICLE MADE A LEFT TURN. THE CONTACT TOOK THE VEHICLE TO THE DEALER. THE DEALER CHECKED THE POWER STEERING PUMP AND NOTICED THAT IT WAS DAMAGED AND THAT IT ALSO HAD LOOSE WIRING FROM THE CHASSIS. THE DEALER REPLACED THE POWER STEERING PUMP AND REPAIRED ... Read more
Incident date: Sep 15, 2010
TRANSMISSION FAILURE WHILE DRIVING DOWN HIGHWAY. NO WARNINGS OR SIGNS OF MALFUNCTION PRIOR TO. *TR
Incident date: Sep 2, 2010
TL*THE CONTACT OWNS A 2003 HONDA ACCORD. WHILE TRAVELING 40 MPH THE CONTACT NOTICED THAT THE VEHICLE WOULD NO LONGER ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE CONTACT CALLED THE DEALERSHIP AND WAS INFORMED THAT RECALL 04V176000 POWER TRAIN: AUTOMATIC TRANSMISSION DID NOT APPLY TO HER VIN. THE CURRENT AND FAILURE MILEAGES WERE 106000.
Incident date: Jul 19, 2010
2006 FORD FREESTYLE. CONSUMER STATES PROBLEMS WITH CVT TRANSMISSION *TGW THE CONSUMER STATED THE FIRST INCIDENT WITH THE VEHICLE SURGING/LUNGING OCCURRED THE WEEK OF JULY 19, 2010. SHE WAS STOPPED AT A LIGHT AND THE VEHICLE SUDDENLY SURGED/LUNGED, THE GAUGES ON THE CONTROL PANEL BEGAN ACTING ERRATIC AND ALL OF THE LIGHTS ILLUMINATED. THE CONSUMER TOOK THE VEHICLE TO A MECHANIC, WHO WAS UNABLE TO ... Read more
Incident date: Sep 13, 2010
IN MID-JULY OF 2010, I BEGAN HAVING SPORADIC TRANSMISSION ISSUES WITH MY VEHICLE. ON AN IRREGULAR BASIS, THE AUTOMATIC TRANSMISSION WOULD SHIFT IN A VERY ROUGH MANNER, JOLTING THE VEHICLE AND LEADING TO A DANGEROUS LACK OF RELIABILITY WITH ACCELERATION WITH NO FOREWARNING. THE PROBLEM WOULD LAST APPROXIMATELY 15 MINUTES AND THEN WOULD RECTIFY ITSELF. WHEN I CONTACTED THE DEALERSHIP, THEY CLAIMED... Read more
Incident date: Sep 15, 2010
OWN 2011 SORENTO EX V6 - SIMILAR COMPLAINT AS ANOTHER WHEN USING PUSHBUTTON START EVERY 4 OR 5 STARTS A LOUD CLUNKING AND ENGINE TORQUE OR TRANSMISSION IS EXPERIENCED. ALSO NOTED A CONTINUING OSCILLATING "HUM" COMING FROM THE REAR WHEEL AREA - VERY NOTICEABLE ON SOMEWHAT SMOOTHER ROADS. NOT DUE TO ROADS SINCE I HAVE TRIED OTHER ROADS TO RULE OUT A PARTICULAR ROAD. IT'S FROM THE CAR AND NOT THE RO... Read more
Incident date: Sep 9, 2010
ON THE WAY HOME FROM WORK THE CAR STARTED JERKING. WHEN THE GAS PEDAL WAS PRESSED THE RPMS WOULD GO WAY UP INTO THE RED ZONE WITH NO DIFFERENCE IN THE SPEED OF THE CAR. COASTED INTO A NEIGHBORHOOD. IT STARTS FINE BUT WILL NOT MOVE. WE HAD AAA TOW US TO OUR LOCAL AUTO SHOP THAT WE HAVE USED FOR YEARS, THEY RAN MULTIPLE TESTS ON IT TO FIND OUT THAT IT NEEDED A WHOLE NEW TRANSMISSION. WE HAD NO PROBL... Read more
Incident date: Aug 1, 2010
CAR WAS DRIVING FINE AND WITHOUT WARNING IS NOW UNABLE TO SHIFT FROM PARK WITHOUT USING THE MANUAL SHIFT OVERRIDE. *TR