Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jul 1, 2009
2002 HONDA CIVIC (AUTOMATIC) TRANSMISSION FAILED IN 2009 WITH 72K MILES. THE CAR STOPPED IN THE MIDDLE OF THE ROAD ALL OF A SUDDEN AND WOULD NOT GO INTO ANY GEAR. THERE WERE NO INDICATORS PRIOR TO THIS WHICH IS WHY IT WAS VERY DANGEROUS. TRANSMISSION WAS REBUILT AND SEEMED OK FOR A FEW MONTHS. THE TRANSMISSION LIGHT CAME ON AGAIN AND FOR TAKING IN TO BE REPAIRED. IT IS NOW 2010, 99K MILES AND... Read more
Incident date: Dec 16, 2009
TL*THE CONTACT OWNS A 1991 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE SUDDENLY STOPPED MOVING FORWARD AND WOULD NOT SHIFT INTO REVERSE GEAR. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE VEHICLE HAD NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 69,000.
Incident date: Oct 11, 2010
TL*THE CONTACT OWNS A 2001 HONDA CIVIC. AFTER ACCELERATING FROM A STOP SHE APPROACHED A SPEED OF APPROXIMATELY 20 MPH AND THE VEHICLE JERKED WHILE CHANGING GEARS. THE FAILURE RECURRED WHENEVER SHE REACHED 20 MPH AFTER ACCELERATING FROM A STOP. SHE ALSO EXPERIENCED TROUBLE ACCELERATING. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE AND IT WAS NOT REPAIRED. THE FAILURE AND CURRE... Read more
Incident date: Oct 13, 2010
I PURCHASED A 2005 NISSAN MAXIMA AND FROM DAY 1 I HAVE BEEN HAVING PROBLEMS WITH THE TRANSMISSION JERKING. I HAVE TAKEN THE VEHICLE TO NISSAN ON SEVERAL OCCASIONS TO HAVE THE TRANSMISSION FLUSHED, 2 TIMES SINCE JULY 2009. OF COURSE THE JERKINESS HAS NEVER DUPLICATED ITSELF. AUG OF 2010, I WAS TOLD THE MOTOR MOUNTS SNAPPED AND IT HAD TO BE REPLACED AND OF COURSE I COMPLAINED ABOUT THE JERKINESS ... Read more
Incident date: Oct 8, 2010
TL*THE CONTACT OWNS A 2005 NISSAN MAXIMA. THE CONTACT STATED WHILE DRIVING 25 MPH THE CONTACT WOULD HEAR A THUMP WHILE ACCELERATING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC. THE MECHANIC INFORMED THE CONTACT THE TRANSMISSION NEEDS TO BE REPLACED. THE CONTACT COULD NOT AFFORD THE COST OF THE REPAIRS SO THE MECHANIC TOLD THE CONTACT THE VEHICLE COULD BE DRIVEN UNTIL THE TRANSMISSION DIES... Read more
VOLKSWAGEN
BEETLE
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 13, 2010
Incident date: Sep 15, 2010
JUST LIKE EVERYONE ELSE'S COMPLAINT. I HAVE A 2005 CONVERTIBLE BEETLE THAT IS JERKING, THRUSTING, GETTING STUCK IN GEARS. I DRIVE THE CAR FOR APPROXIMATELY 10 MIN AND THEN IT STARTS LIKE CLOCKWORK. I HAVE HAD IT IN THE SHOP FOR 2 WEEKS AND SPENT $1400 REPLACING EVERYTHING TO FIX THE PROBLEM. NOTHING SHOWS UP ON THE DIAGNOSTIC MACHINE (NO CODES) THEY TELL ME. I AM ASTOUNDED AT ALL THE COMPLAINTS I'... Read more
Incident date: Sep 15, 2010
THE ENGINE REVS UP, BUT THE CAR WON'T SHIFT INTO GEAR OR MOVE, DEFECTIVE TORQUE CONVERTER. THE TORQUE CONVERTER IS FAILING AND ESSENTIALLY BURNING UP THE TRANSMISSION FLUID, RENDERING THE ENTIRE TRANSMISSION USELESS. I HAVE TO STOP AND TURN OFF THE CAR RANDOMLY TO KEEP GOING. SOMETIMES CARS BEHIND ME HAVE TO SLAM ON BRAKES BE CAUSE CAR CAN NOT GO. ALSO HAPPENS ON INTERSTATE WHICH IS DEFINITELY IS... Read more
Incident date: Oct 2, 2010
FOR THE PAST SEVERAL YEARS A SIGNIFICANT JOLT WAS FELT WHEN GEARS SHIFTED ON 2003 ODYSSEY. SOMETIMES THE SHIFT WOULD COME WITH A SLIGHT DELAY. FINALLY, CHECK ENGINE LIGHT CAME ON. AT THE END I HAD TO REPLACE TRANSMISSION AND PCM. *TR
FORD
EXPEDITION
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 13, 2010
Incident date: Oct 10, 2010
2005 FORD EXPEDITION, TRANSMISSION PROBLEM .WHILE TRAVELING ON A HIGHWAY, THE O/D OFF LIGHT CAME ON. THEN LATER ON , THE CHECK ELECTRONIC THROTTLE POSITION . THE VEHICLE WENT INTO A LIMP HOME MODE. UNSAFE'WHEN I DID INVESTIGATE ,I NOTICED MY VEHICLE WAS LEAKING TRANSMISSION FLUID. THE SPOT WHERE IT WAS LEAKING FROM WAS NEAR THE RADIATOR, THE TRANSMISSION LINES TO AND FROM THE RADIATOR AN... Read more
Incident date: Oct 9, 2010
TRANSMISSION DOWNSHIFTED WHILE DRIVING ON THE FREEWAY. WHILE TRYING TO MAINTAIN SPEED TO EXIT THE FREEWAY, THE ENGINE STARTED TO OVERHEAT. AS SOON AS I WAS ABLE TO PULL INTO THE LOCAL GAS STATION PARKING SPOT, THE ENGINE DIED. THE TRANSMISSION APPEARS TO NEED A REBUILD. *TR
Incident date: Oct 3, 2010
1999 VOLVO S 70 AWD AUTOMATIC TRANSMISSION FAILURE, BEGAN BY JERKING WHEN 1ST ACCELERATING, THEN TOTALLY STARTED SLIPPING AND WILL NOT MOVE. FLUID LEVEL IS OK, AND APPEARS CLEAN. IN PROCESS OF FINDING A REPLACEMENT TRANSMISSION. *TR
Incident date: Oct 11, 2010
I HAVE A TRANSMISSION PROBLEM WITH MY 2008 PASSIONFORTWO, WHICH HAS OCCURRED FOUR TIMES IN THE 28 MONTHS AND 13K MILES OF OWNERSHIP. I'M HAPPILY DRIVING ALONG UNTIL I REACH MY DESTINATION, THEN I NEED TO GO INTO REVERSE TO PARK. THE SHIFTER WORKS FLAWLESSLY AND THE DISPLAY CLEARLY SHOWS THE CORRECT POSITION OF THE SHIFTER. BUT, THE TRANSMISSION DOES NOT ENGAGE, NOR WILL IT ENGAGE IF I RESELECT DRI... Read more
Incident date: Oct 10, 2010
THE TRANSMISSION BEGAN TO SLIP AND RACE ON I-95 IN HEAVY WEEKEND TRAFFIC. DIAGNOSTICS BY THE DEALERSHIP RESULTED IN THE ROOT CAUSE BEING TRANSMISSION AND THROTTLE-BODY FAILURE. UNACCEPTABLE FOR A 2003 MODEL HONDA WITH 124K MILES. *TR
Incident date: Aug 12, 2007
THE TRANSMISSION IN THE 2002 HONDA ACCORD IS SLIPPING AND JERKING. I UNDERSTAND THAT THERE ARE MANY COMPLAINTS REGARDING THIS ISSUE AND TRYING TO GET A RECALL ON THIS PROBLEM. THIS IS THE SECOND ONE I HAD TO REPLACE. *TR
Incident date: Oct 4, 2010
THE TRANSMISSION SUDDENLY FAILS EVERY 30-40K MILES CREATING A TRAFFIC HAZARD THAT WILL RESULT IN A CRASH WITHOUT WARNING. ALSO, THE IMA BATTERY DOES NOT HOLD A SUFFICIENT CHARGE CREATING A LOSS IN POWER AND A POSSIBLE ACCIDENT. *TR
Incident date: Oct 9, 2010
TL*THE CONTACT OWNS A 2003 ACURA 3.2TL. THE CONTACT WAS DRIVING ON THE HIGHWAY AT 60 MPH, THE VEHICLE SUDDENLY LOST TRANSMISSION POWER. THE CONTACT WAS DRIVING UP A HILL WHEN THE VEHICLE BEGAN TO MOVE BACKWARD. THE CONTACT PULLED OVER AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE AUTOMATIC TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRE... Read more
Incident date: Oct 8, 2010
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 65-70 MPH WITH THE CRUISE CONTROL ACTIVATED WHEN THE TRANSMISSION SUDDENLY FAILED. THE CONTACT WAS ABLE TO DRIVE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE THEY REPLACED THE TORQUE CONVERTER. THE IDENTICAL FAILURE OCCURRED TWO YEARS LATER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. ... Read more
Incident date: Oct 10, 2009
TL*THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING ANY SPEED FROM 2 TO 50 MPH, THE VEHICLE WOULD SLIP OUT OF GEAR FOR A MOMENT THEN SLIP BACK IN. THE CONTACT CALLED THE DEALER WHO STATED THAT THEY WOULD REPROGRAM THE ECM. THE FAILURE OCCURRED TWO ADDITIONAL TIMES. THE CONTACT PLANNED TO TAKE THE VEHICLE TO THE DEALER TO HAVE IT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIM... Read more
Incident date: Aug 22, 2010
2007 DODGE CHARGER SE 3.5HO V6 TRANSMISSION FAILURE AT 63,000 MILES IN SLOW TRAFFIC. WHINING NOISE FROM CONVERTER. REBUILT AT A COST OF $2,250+. TORQUE CONVERTER CLUTCH FAILED AND SENT DEBRIS THROUGHOUT TRANS.// CATASTROPHIC ENGINE FAILURE AT 74,000 MILES 10 MOS. LATER. CON. ROD THROUGH THE BLOCK AT 70 MPH. $2,900 COST WITH A SALVAGE ENGINE. *TR
Incident date: Dec 1, 2005
2002 TOYOTA RAV4 - WHILE DRIVING ON THE FREEWAY, MY CAR MAY AUTOMATICALLY GO FROM 60 TO 40 MPR IN MATTER OF SECONDS. OR MY CAR WILL GET STUCK ON 60MPR & VIOLENTLY JERK. TWICE HAVE I TAKEN IT IN FOR AN ECM RECALL. MY ENGINE LIGHT HAS BEEN ON EVER SINCE 60,000 MILES AND NOW IT'S AT 150,000. THE EXTENDED WARRANTY HAS BEEN ISSUED BUT MY CAR IS OVER THE LIMIT (154,000 MILES). THIS EXTENDED WARRANTY S... Read more
Incident date: Sep 30, 2010
2009 FORD ESCAPE XLT V6 WITH AUTOMATIC TRANSMISSION. WHILE DRIVING THE VEHICLE AT HIGHWAY SPEEDS (50-70 MPH) THE TRANSMISSION SLIPS INTO NEUTRAL. THIS FIRST OCCURRED WHEN THE VEHICLE WAS 7 MONTHS OLD (JAN 2010) IT WAS TAKEN TO THE DEALERSHIP AND THE TRANSMISSION WAS REPLACED, ACCORDING TO THE SERVICE DEPARTMENT AT THE DEALERSHIP, WITH A BRAND NEW TRANSMISSION. A COUPLE OF MONTHS LATER THE SAME PRO... Read more
VOLKSWAGEN
ROUTAN
(2009) — POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 12, 2010
Incident date: Oct 4, 2010
ON MONDAY, OCTOBER 4TH, 2010, I PULLED INTO MY DRIVEWAY AND PLACED THE 2009 VOLKSWAGEN ROUTAN IN PARK. THE ENGINE WAS STILL RUNNING WHILE I FINISHED UP A PHONE CALL THROUGH THE BLUETOOTH AND PROCEEDED TO LISTEN TO THE RADIO WHILE CLEANING OUT THE VAN. I WALKED AROUND THE EXTERIOR OF THE VEHICLE LEANING IN TO CLEAN THE INTERIOR OF THE CAR. I NEEDED TO GO INSIDE THE HOUSE, SO, STANDING OUTSIDE DR... Read more
Crash
1 injured
TOYOTA
FJ CRUISER
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 11, 2010
Incident date: Oct 7, 2010
THIS IS A TOYOTA ECM COMPUTER ELECTRICAL MALFUNCTION. I WAS WAITING IN MY 2007 TOYOTA FJ CRUISER AT A TRAFFIC STOP FOR THE LIGHT TO CHANGE FROM RED TO GREEN. AT THIS TIME, I FELT A HARD "BUMP" AS IF ANOTHER CAR HAD REAR-ENDED MY FJ. THERE WAS THIS REAL HARD "THUMP." THE FJ HAD SHIFTED GEARS ON ITS OWN WHILE AT A COMPLETE STOP. EITHER THE TRANSFER CASE DIFFERENTIAL AND/OR THE ELECTRICAL REAR ... Read more
Incident date: Oct 10, 2010
OVERDRIVE LIGHT IS BLINKING AND CHECK TRANSMISSION IS INDICATED IN MESSAGE WINDOW. DOES RESET WHEN TRUCK IS TURNED OFF BUT WARNING COMES BACK WHEN DRIVING AGAIN. AT THIS TIME VEHICLE DOES 'CLUNK' WHEN GOING INTO REVERSE. IT IS STILL SHIFTING THROUGH 1ST, 2ND, 3RD ETC OK. I HAD THE TRANSMISSION REBUILT BY FORD DEALER AT 50K MILES (3/24/06), CURRENTLY HAVE 75K MILES ON VEHICLE(10/11/10). *TR
Incident date: Jun 27, 2010
ON JUNE 27, 2010 THE VEHICLE LOST POWER TO THE DRIVE WHEELS WITHOUT ANY WARNING NOISES OR OTHER PHYSICAL INDICATORS AND WITHOUT ANY DASHBOARD INDICATOR LIGHTS. APPROXIMATE MILEAGE - 105,000. QUALIFIED MECHANIC ADVISED TO REPLACE TRANSMISSION. A USED TRANSMISSION WAS OBTAINED AND INSTALLED BY QUALIFIED MECHANIC WITH THE SAME RESULTS ON OCTOBER 8, 2010. *TR
Incident date: Jun 1, 2010
I HAVE A 2006 SUZUKI FORENZA WITH LESS THAN 50K MILES ON IT. THE TRANSMISSION RANGE SENSOR NEEDS TO BE REPLACED. IT BEGINS WHEN I PUT THE CAR IN REVERSE.THE CAR WILL JERK AND THE RPM'S WILL BEGIN TO REV BUT CAR WONT TAKE OFF AND WHEN IT DOES, IT GOES VERY SLOW FOR A WHILE. AS I MOVE THE GEAR INTO PARK, DRIVE OR REVERSE, THE CAR WILL JERK THROUGH EACH GEAR. THIS BEGAN HAPPENING ONCE OR TWICE A MONT... Read more
Incident date: Oct 8, 2010
TRANSMISSION FAILURE ON 2004 VOLVO XC90. THIS IS A KNOWN PROBLEM BY VOLVO BUT THEY HAVEN'T ISSUED A FORMAL RECALL. THE SERVICE DEPARTMENT I DEAL WITH STATED THEY REPLACE ON AVERAGE 10 A MONTH. THE AVERAGE COST THAT OWNERS ARE FACING IS $7000. *TR
Incident date: Sep 27, 2010
I HAVE A 2010 HYUNDAI SANTA FE. I HAVE BEEN HAVING PROBLEMS WITH IT SHIFTING. IT WILL SHIFT REALLY HARD AND SOMETIMES WHEN I GO TO GIVE IT THE GAS IT WILL REV TO 4RPMS BEFORE IT GOES THEN IT BANGS IN TO GEAR. I HAVE IT BACK TO THE DEALERSHIP A FEW TIMES AND THEY TELL ME THEY CAN NOT REPLICATE THE PROBLEM. THIS IS BEING TO BE REALLY FRUSTRATING. I HAVE HAD MUCH PATIENCE WITH THE DEALERSHIP, BUT WHE... Read more
Incident date: Sep 24, 2010
MY 2005 FORD FREESTAR (WHICH WAS PURCHASED NEW) TRANSMISSION WENT OUT WITHOUT NO WARNING. THE VEHICLE CAN TELL YOU WHEN THE TIRES ARE LOW AND EVERYTHING ELSE BUT NO WARNING LIGHT ON THE TRANSMISSION. LEFT US STRANDED. *TR
Incident date: Oct 8, 2010
2002 HONDA CIVIC GX BEGAN LOSING POWER, THREW ENGINE CODE 1890 AND THE TRANSMISSION WAS SLIPPING BADLY IN 3RD GEAR. INDEPENDENT REPAIR SHOP DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED, BUT COULD NOT LOCATE EITHER A NEW OR REBUILT TRANSMISSION. THE HONDA DEALER SAID AN EXTENDED WARRANTY ONLY COVERED UP TO 105,000 MILES OR 7 YEARS, WHICHEVER WAS LESS. THEY HAVE NOT GOTTEN BACK TO ME ON ANY OTH... Read more
Incident date: Feb 7, 2010
I HAVE A 2005 NISSAN MAXIMA, AFTER APPROXIMATELY 100,000 MILES, MY TRANSMISSION STARTED TO SLIP. WHETHER PUTTING THE CAR INTO REVERSE OR IN TO GEAR TO GO FORWARD, THE CAR JERKS VIOLENTLY, AS WELL AS WHEN ATTEMPTING TO ACCELERATE, THE CAR REVS TO UP TO THE 5000 RPM RANGE, AND THEN JERKS INTO GEAR. THIS OCCURS BETWEEN 1ST AND SECOND GEAR, AS WELL AS 3RD AND 4TH GEAR. THIS CAUSED ME TO ALMOST GET ... Read more
Incident date: Oct 11, 2010
I BROUGHT MY 2008 MERCURY MILAN PREMIER (PURCHASED 7-30-10) AS A CPO VEHICLE, 6,900 MILES, TO METROPOLITAN LINCOLN MERCURY, GARDEN CITY, MI (734-458-1961). I REPORTED THE DRIVER'S SEAT MOUNT WAS COMPLETELY RUSTED OUT AND NEEDED TO BE FIXED (THEY REFUSED, SAYING IT IS NORMAL), THERE IS EXCESSIVE TRAVELING DISTANCE WHEN BRAKING (THEY SAID THE BRAKES WERE "FINE"), THERE IS EXCESSIVE EXHAUST NOISE (A... Read more
Incident date: Sep 10, 2010
WE HAVE A 2003 SATURN VUE AND IT ONLY HAS 43,000 MILES ON IT AND THE SECOND TRANSMISSION HAS NOW GONE OUT. THREE YEARS AGO WE HAD A NEW TRANSMISSION PUT IN AND NOW FOR A SECOND TIME IT HAS BROKE. WE HAD WARRANTY ON IT AND THEY REPLACED THE FIRST ONE AND ALSO HAD PURCHASED THE EXTENDED WARRANTY, BUT NOW THAT SATURN IS NOT IN BUSINESS THEY WILL NOT HONOR OUR WARRANTY. WE CANNOT AFFORD A SECOND TR... Read more
Incident date: Oct 7, 2010
I WAS DRIVING DOWN THE ROAD AND MY CAR WENT INTO NEUTRAL. I WAS MOVING ABOUT 40 MPH AT THE TIME OF THE INCIDENT. *TR
Incident date: Oct 9, 2010
OWN 2003 HONDA ODYSSEY WITH 107,000 MILES. JUST HAD TIMING BELT REPLACED AT DEALERSHIP, FULL INSPECTION, CHANGED TRANSMISSION FLUID. ONLY TWO WEEKS LATER TRANSMISSION FAILED ON I4 ON WAY TO ORLANDO WITH FAMILY. A HARROWING EXPERIENCE. *TR
Incident date: Sep 12, 2010
2002 VOLVO V70 XC TRANSMISSION. THIS PART IS DEFECTIVE AFTER ONLY 105,000 MILES MANY OTHERS ARE HAVING THE SAME PROBLEM. VOLVO DEALER SHIP SAID THAT IT WAS A COMPUTER UPGRADE, BUT IT DID NOT SOLVE THE PROBLEM. FLUSHED THE TRANSMISSION AND THAT DID NOT SOLVE PROBLEM OF ERRATIC SHIFTING AND JUMPING SHIFTING. *TR
Incident date: Oct 4, 2010
DRIVING MY 2002 ISUZU AXIOM NORMALLY TO WORK. I PARKED IN A DOWNTOWN PARKING GARAGE AND WAS INSTRUCTED TO PARK ON THE 4TH FLOOR. MY CAR HAD GREAT DIFFICULTY CLIMBING THE RAMPS AND FINALLY STOPPED CLIMBING AT THE 3RD FLOOR. I LEFT MY CAR ALL DAY AND DROVE HOME AFTER WORK, TAKING ALL SURFACE STREETS AND AVOIDING HILLS. THE NEXT DAY I CAREFULLY DROVE TO MY MECHANICS SHOP AND(THEN THE CHECK TRANS & ... Read more
Incident date: Sep 29, 2010
I HAVE A FORD WINDSTAR YEAR 1999. ABOUT TWO WEEKS AGO THE TWO BRAKE LIGHTS WENT ON, I HAD A FUSE # 10 BLOWN AND A NON WORKING SPEEDOMETER DIAL.( THE CRUISE CONTROL HAS THREE MONTHS THAT IS NOT WORKING) I DID TAKE A LOOK AT THE OWNER'S MANUAL. IN THE MANUAL I READ THAT REASON FOR THE BREAK LIGHT TO COME ON WAS THE LOWER LEVEL OF BRAKE FLUID IN THE RESERVOIR AND SO IT WAS. I ADDED SOME BRAKE FLU... Read more
Incident date: May 15, 2005
THE TRANSMISSION HAS A DELAY WHEN RUNNING AT LOW SPEEDS AND WHEN HAVING TO CHANGE GEARS UP OR DOWN UNDER A CHANGE OF LOAD CONDITION; LIKE GOING UPHILL OR PASSING. VERY NOTICEABLE WHEN YOU TAKE YOUR FOOT OFF OF THE GAS FOR A MOMENT, LIKE TURNING INTO A STREET OR DRIVEWAY. THE VAN WILL JUMP INTO A GEAR LIKE IF SOMEONE HAD POPPED THE CLUTCH ON A MANUAL TRANSMISSION. I HAVE HAD THIS PROBLEM SINCE I HA... Read more
Incident date: Sep 4, 2010
I HAVE A 95 FORD WINDSTAR (89K) LX3.8; DTC P0306.... GAVE RICH CONDITION, BLACK SMOKE OUT TAILPIPE, EXCESSIVE FUEL CONSUMPTION ... DON'T STAY RUNNING. SPENT MORE THAN $4,000 ON THE REPAIRS DIDN'T RESOLVE THE PROBLEM. - HAVE REPLACED ALL O2 SENSORS; - HAVE REPLACED SPARK PLUGS/ WIRES; - HAVE REPLACED STARTER/ BATTERY; - HAVE REPLACED ALL THE UPPER INTAKE GASKETS AND INTAKE ISOLATOR BOLTS; ... Read more
Incident date: Oct 4, 2010
TL* THE CONTACT OWNS A 2002 HONDA ACCORD. THE CONTACT WAS DRIVING 30 MPH WHEN THE TRANSMISSION BEGAN HESITATING AND EXHIBITING AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE OR GENERATE ANY FAILURE CODES. THE TRANSMISSION FAILED AND THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEAL... Read more
Incident date: Aug 24, 2010
TL* THE CONTACT OWNS A 2006 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING A RIGHT TURN WHEN THE TRANSMISSION EXHIBITED A HESITATION AND BEGAN JERKING ABNORMALLY. THE RPM GAUGE DISPLAYED AN EXTREMELY LOW READING. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. AFTER WAITING A FEW MOMENTS, THE VEHICLE RESUMED AT A LOW SPEED WITHOUT EXPERIENCING THE PREVIOUS FAILURES. THE V... Read more
Incident date: Sep 30, 2010
DRIVING MY 2007 DODGE CHARGER. NO WARNING LIGHTS, CAR STALLED IN BUSY INTERSECTION. CAR TOWED. SHOP STATES ROD PROBLEM- ENGINE BLOWN-CAR WAS TREATED LIKE A BABY- OIL CHANGED EVER 2500-3000 MILES- DEALER STATES NO REASON FOR THIS TO HAPPEN TO A 2007 WITH 74,000 MILES- DEALER ALSO STATED THIS HAS BEEN A PROBLEM WITH THE 2.7 LTR ENGINE AND DODGE IS NOT TAKING CARE OF THE PROBLEM AND BLAMING IT ON THE... Read more
Incident date: Oct 4, 2010
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT WAS DRIVING 35 MPH WHEN THE AUTOMATIC TRANSMISSION EXHIBITED AN UNUSUAL NOISE AND THEN KICKED INTO GEAR, CAUSING THE VEHICLE TO INDEPENDENTLY DECELERATE. THE CONTACT WAS UNABLE TO GET THE VEHICLE BACK INTO GEAR AND THE POWER TRAIN WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC SHOP WHO ADVISED THE CONTACT THAT THE TRANS... Read more
Incident date: Sep 22, 2010
TL* THE CONTACT OWNS A 2003 HONDA ACCORD. THE CONTACT WAS DRIVING 50 MPH WHEN THE TRANSMISSION BEGAN TO SLIP BETWEEN GEARS. WHEN HE WOULD ATTEMPT TO ACCELERATE, THE VEHICLE WOULD NOT MOVE FORWARD BUT THE ENGINE WOULD EXHIBIT AN UNUSUAL INCREASE IN RPMS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DEALER ADVISED THE CONTACT THAT THE THIRD GEAR PRESSURE SWITCH WOULD NEED TO BE REPLACED. ... Read more
Incident date: Apr 8, 2009
TL* THE CONTACT OWNS A 2002 HONDA ODYSSEY. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED APPROXIMATELY ONE WEEK LATER. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THEY WERE AGAIN, UNABLE ... Read more
Incident date: Sep 28, 2010
TL* THE CONTACT OWNS A 2005 TOYOTA COROLLA. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V384000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED UNDER THE RECALL AND WITHIN TWO DAYS, THE FAILURE RECURRED AND THE TRANSMISSION WAS PERFORMIN... Read more
Incident date: Sep 20, 2010
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE IN REVERSE OR PUT IT IN DRIVE. THE VEHICLE WOULD NOT RESPOND. THE DEALER WAS INFORMED OF THE FAILURE AND THEY ADVISED THE CONTACT TO REPLACE THE TRANSMISSION. THE VEHICLE WAS REPAIRED AT OWNERS EXPENSE. THE FAILURE AND CURRENT MILEAGE WAS 72,516. UPDATED 12/29/10 *BF UPDATED 01/04/11*JB
Incident date: Oct 3, 2010
2003 TOYOTA RAV4 AT 90,000 MILES THE VEHICLE SHOWED SIGNS OF AN ISSUE WITH THE TRANSMISSION OR COMPUTER THAT CONTROLS THE TRANSMISSION, SYMPTOMS INCLUDE ROUGH SHIFTING AND DELAYED ENGAGEMENT (3-9 SECONDS) OF THE DRIVE TRAIN ON ACCELERATION. *TR
Incident date: Oct 6, 2010
MY 2006 EXPLORER AT 58,000 MILES THE TRANSMISSION HAD TO BE OVERHAULED AS THERE WAS SLIPPING WHEN SHIFTING. EVER SINCE THE POWER TRAIN LIGHT KEEPS COMING ON AND OFF. WHEN THE LIGHT COMES ON THERE IS A JERKING THAT OCCURS. EVER SINCE I PURCHASED THE VEHICLE I HAVE HAD NOTHING BUT TROUBLES WITH THE POWER TRAN. FORD NEEDS TO PERFORM A RECALL. ABOUT EVER 38 MILES THE POWER TRAIN LIGHT COMES ON TH... Read more