Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Oct 22, 2010
I WAS DRIVING MY 2003 FORD TAURUS ON NB 23 HIGHWAY AT 70 MILES PH AND ALL OF A SUDDEN MY VEHICLE WAS LIKE IT WAS PUT IN NEUTRAL. HAD TO COAST FROM THE LEFT LANE OVER TO THE RIGHT EDGE OF THE ROAD, DURING RUSH HOUR TRAFFIC. THE TRANSMISSION WOULD NOT ENGAGE. THERE HAD BEEN NO WARNINGS PRIOR TO THIS EVENT. JUST ALL OF A SUDDEN YOU HAVE NO TRANSMISSION. *TR
Incident date: Jan 6, 2010
DRIVING AROUND 45 MPH WHEN I TAKE MY FOOT OFF THE ACCELERATOR IT STARTS DOWNSHIFTING UNTIL IT REACHES 20 MPH AND THEN IT COASTS FREELY, GARAGE UNABLE TO FIX. *TR
Incident date: Oct 21, 2010
OUR 2004 FORD FREESTAR'S TRANSMISSION LOCKED UP WHILE DRIVING AND WE LOST FORWARD ACCELERATION. THE VEHICLE HAS 100,213 MILES ON IT. *TR
Incident date: Oct 20, 2010
I HAVE A 1998 HONDA ACCORD. I HAVE RECENTLY BEEN NOTICING THAT IT HAS BEEN SHIFTING ROUGH OR LIKE IT HAS LOST POWER. I HAVE BEEN DRIVING AND AFTER STOPS OR ATTEMPTING TO MERGE INTO TRAFFIC THE VEHICLE FEELS LIKE IT'S LOST POWER AND THEN LUNGES FORWARD. O ALSO JUST GOT A CHECK ENGINE LIGHT WITH THE ERROR CODE FOR THE TORQUE CONVERTER. I HAVE READ THIS IS A COMMON PROBLEM AND COULD CAUSE SOMEONE TO ... Read more
Incident date: Sep 22, 2010
WHILE DRIVING MY 2011 CADILLAC SRX, AWD PREMIUM EDITION WITH LESS THAN 1000 MILES ON THE ODOMETER I EXPERIENCED THIS PROBLEM. DRIVING AT INTERSTATE SPEED WITH THE CRUISE CONTROL SET AT 74 MPH. THE TRANSMISSION SUDDENLY FELT LIKE IT SHIFTED ITSELF INTO NEUTRAL, TACHOMETER RED LINED AT 6950 RPM, AND I LOST ALL FORWARD DRIVE. WHILE STILL IN AUTO MODE WITH DRIVE GEAR SELECTED THE VEHICLE HAD NO RESPON... Read more
Incident date: Oct 20, 2010
TRANSMISSION FAILED WHILE DRIVING, ALMOST CAUSING AN ACCIDENT. *TR
Incident date: Feb 1, 2010
WHEN THE TRANSMISSION GOT HOT, AFTER ABOUT 30-40 MILES OF DRIVING THE STEERING WHEEL STARTS TO SHIMMY LIKE THE WHEELS ARE GOING TO FALL OFF. WAS TOLD THAT THERE WAS A FLAW IN THE DESIGN OF A BEARING THAT RIDES ON THE MAIN SHAFT OF TRANS, THE ONE THAT CONNECTS THE TRANS TO THE TORQUE CONVERTER AND ENGINE. IT WAS NOT ABLE TO HANDLE TO LOAD AND CUTS A GROOVE IN TO THE SHAFT. THIS ALLOWS THE TRANS TO... Read more
VOLKSWAGEN
ROUTAN
(2010) — POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 23, 2010
Incident date: Oct 23, 2010
JUST OVER 2 MONTHS AFTER HAVING MY 2010 VW ROUTAN, ON AT LEAST 5 OCCASIONS I STARTED THE CAR AND IT IMMEDIATELY TURNED OFF. I ALSO NOTICED THE TRANSMISSION SEEMED TO BE STRUGGLING EVERY ONCE IN A WHILE. I EVENTUALLY TOOK THE CAR INTO THE DEALER SERVICE DEPARTMENT AND THEY TOLD ME THEY WERE UNABLE TO FIND ANYTHING WRONG. TODAY, WHICH IS ABOUT 1 WEEK SINCE GETTING THE CAR BACK FROM THE DEALER, I ... Read more
Incident date: Oct 16, 2010
TRANSMISSION FAILURE AT 94K MILES. CAR LOST POWER BARELY MAKING IT THROUGH AN INTERSECTION. INTERNET RESEARCH INDICATES THIS IS A COMMON FAILURE AMONG VOLVO S60. *TR
Incident date: Oct 23, 2010
I HAVE A 2005 NISSAN MAXIMA IN WHICH THE TRANSMISSION HAS BEEN SHIFTING VERY HARD NOW FOR A FEW MONTHS. I TOOK IT TO BE SERVICED AND THE DEALERSHIP TOLD ME MY FLUIDS WERE DIRTY. I HAVE REGULAR OIL CHANGES DONE AND RECENTLY PAID FOR A TRANSMISSION FLUSH. THIS CAR IS SHIFTING IN MID DRIVE DOWN THE HIGHWAY. THE PROBLEM STILL PERSIST AND THE DEALERSHIP ISN'T HELPING FIX IT. I'VE READ OTHER COMPLAINTS ... Read more
Incident date: Oct 1, 2010
TRANSMISSION DOES NOT ENGAGE WHEN PUT IN DRIVE UNTIL 3000 RPMS. I WAS PULLING OUT IN TRAFFIC AND WAS ALMOST HIT BY ANOTHER CAR BECAUSE MINE WAS NOT ENGAGING TO MOVE THE CAR. I UNDERSTAND THAT THIS PROBLEM IS VERY COMMON ON THE 2002 FORD EXPLORER. *TR
Incident date: Oct 18, 2010
VAN SUDDENLY LOST TRANSMISSION POWER WHEN ACCELERATING. NO WARNING LIGHTS, NO NOTHING. TURNED A CORNER ACCELERATED AND THEN SLOWLY SLOWED TO COMPLETE STOP. NO GEARS NOT EVEN REVERSE. VAN HAS RUN ROUGH IN RAIN FOR A WHILE. HAVE HAD IT TUNED UP TO NO AVAIL. NARROWLY AVOIDED BEING REAR ENDED WHEN THIS HAPPENED. *TR
Incident date: Oct 20, 2010
WHEN STARTING, MY 2004 ACCORD, A GREEN D LIGHT CAME ON THEN THE CAR BEGAN TO DRIVE VERY ROUGHLY AND WITHOUT POWER. IT WAS THEN THAT I FOUND OUT ABOUT THE RECALL ON CERTAIN CARS OF THAT YEAR, FOR THE SAME PROBLEM, HOWEVER, MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL SO THE HONDA DEALER SAID IN ESSENCE TOO BAD THAT DOESN'T EFFECT YOUR CAR BECAUSE YOUR VIN WASN'T INCLUDED! NOW I'M GOING TO HAVE TO P... Read more
Incident date: May 19, 2010
MY 2006 FORD EXPLORER V8 HAS A HARD JOLT WHEN IT DOWNSHIFTS COMING TO A STOP. THIS HAPPENS EVERY TIME AND FEELS LIKE I HAVE JUST BEEN REAR ENDED. AFTER READING ABOUT MANY COMPLAINTS ONLINE ABOUT THIS SAME ISSUE WITH OTHER 2006 FORD EXPLORERS I REPLACED THE THROTTLE POSITION SENSOR. THIS DID NOT CORRECT THE PROBLEM AND MY MECHANIC SAYS TO TRY AN COMPUTER UPDATE FOR THE TRANSMISSION'S WILL GIVE THAT... Read more
Incident date: Oct 18, 2010
2011 HONDA PILOT, SPONTANEOUS STAR CRACK IN LOWER CENTER WINDSHIELD, SPONTANEOUS REAR HATCH AND PASSENGER DOOR OPENING WHILE DRIVING WITH MY YOUNG CHILD IN THE REAR PASSENGER SEAT (WITH "LOCKED" DOORS), TRANSMISSION RATTLE UPON SLOW ACCELERATION OR COAST AT SECOND AND THIRD GEARS....HONDA DEALER SAID CALL INSURANCE ABOUT WINDSHIELD, SOMETHING MUST HAVE "HIT" WINDSHIELD WITHOUT ME KNOWING IT, SAID ... Read more
Incident date: Nov 22, 2009
TL*THE CONTACT OWNS A 2000 TOYOTA CAMRY. THE AUTOMATIC TRANSMISSION FAILED WHEN HE ATTEMPTED TO SHIFT INTO REVERSE GEAR AND THE VEHICLE WOULD NOT MOVE FORWARD WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THEY REBUILT THE TRANSMISSION AT HIS EXPENSE. HE LATER CONTACTED THE DEALER AND WAS TOLD THAT THE WARRANTY HAD EXPIRED. THE MANUFACTURER WAS CONTACTED ... Read more
Incident date: Oct 20, 2010
WITHOUT ANY WARNING OUR 2004 MERCURY MONTEREY HAD DRIVETRAIN ISSUES. WE WERE AT A RED LIGHT AND WHEN WE WENT TO ACCELERATE THE VAN DID NOT MOVE. WE TURNED IT OFF AND WAITED A FEW MINUTES THE STARTED IT BACK UP. WE WERE THEN ABLE TO PARK IT ALONG THE ROAD BEFORE THE TRANSMISSION STARTED TO NOT WORK AGAIN. WE NOW ARE NOT SURE AS WHAT TO DO ABOUT IT. WE CAN NOT AFFORD TO PUT MONEY NOT IT TO HAVE IT ... Read more
Incident date: Jul 10, 2010
SHIFTER STUCK IN PARK. CAR DROVE FINE, PARKED IT AT NIGHT, THE NEXT MORNING THE CAR WOULD NOT MOVE OUT OF PARK. RESEARCHED THE PROBLEM ONLINE, FOUND A FIX (TO PREVENT CALLING A TOW), AND DROVE THE CHARGER TO THE DEALER. I EXPECTED THIS TO BE COVERED UNDER A RECALL (#08V583000). BUT IT WAS NOT, CALLED CHRYSLER AND THEY STATED THAT MY VEHICLE WAS NOT COVERED. HOW MANY TIMES DOES THIS HAVE TO HAP... Read more
Incident date: Aug 19, 2010
OUR MONEY VS. HONDA TRANSMISSION DEFECT AND THEIR RESPONSIBILITIES. *TR
Incident date: Nov 15, 2008
TL*THE CONTACT OWNS A 2003 FORD WINDSTAR LIMITED EDITION. WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPLACED THE TORQUE CONVERTER AND THE TRANSMISSION PUMP. EIGHT MONTHS LATER, THE SAME FAILURE OCCURRED THE VEHICLE WAS TAKEN TO THE SAME DEALER. THE DEALER REPLACED THE TORQUE CONVERTER AND THE TRANSMISSION PUMP. THE VEHICLE WAS REPA... Read more
Incident date: Oct 12, 2010
MY VAN WHILE GOING UP AN INCLINE WOULD NOT MOVE. I PULLED OVER AND PUT IT IN PARK. FROM THERE IT WOULD NOT MOVE. I COULD GO INTO DRIVE AND REVERSE,BUT IT DID NOTHING. I HAD IT TOWED TO A SHOP AND WAS TOLD IT WAS THE TRANSMISSION. THE MECHANIC TOOK IT APART AND FOUND A PROBLEM WITH THE TORQUE CONVERTER. IT WAS SHATTERED. I HAD TO PAY AROUND 1850 WITH TOW. THANK GOD THAT NO ONE WAS HURT,BUT THEY COU... Read more
Incident date: Oct 20, 2010
MY 2006 COBALT SS SEDAN HAS HAD A RECURRING ISSUE. THE TRACTION CONTROL (T/C) LIGHT COMES ON AND THEN THE TRANSMISSION WILL BEGIN TO SHIFT HARD, SLAMMING INTO EACH GEAR. I HAD THIS PROBLEM SHORTLY AFTER BUYING THE VEHICLE USED. I TOOK THE CAR TO THE CHEVY DEALERSHIP AND NO PROBLEM WAS FOUND. EVENTUALLY THE ENGINE LIGHT STARTED TO COME ON WITH THE T/C LIGHT. I TOOK THE CAR INTO THE SHOP AND I ... Read more
Incident date: Aug 27, 2010
FAILURE OF TRANSMISSION IN 2002 FORD EXPLORER - KNOWN PROBLEM OF MANY VEHICLES MADE MY FORD ESPECIALLY THIS MODEL/YEAR. BUT NO RECALLS OR HELP IN FIXING THIS PROBLEM. HAD TO REPLACE MINE COSTING $2600 IN PARTS AND LABOR. *TR
Incident date: Oct 18, 2010
TL*THE CONTACT OWNS A 2002 ACURA 3.2TL WHILE DRIVING APPROXIMATELY FIVE MPH THE VEHICLE STOPPED ACCELERATING. THE ENGINE RPMS CONTINUED TO INCREASE BUT THE VEHICLE WOULD NOT ACCELERATE. SHE DOWNSHIFTED THE VEHICLE AND WAS ABLE TO CONTINUE DRIVING NORMALLY. THE FAILURE BEGAN TO RECUR INTERMITTENTLY SO THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TRANSMISSION WAS REPLACED. THE FAILUR... Read more
Incident date: Oct 20, 2010
OUR 2006 MAXIMA STARTED HAVING TRANSMISSION PROBLEMS AT ABOUT 80,000 MILES. WHEN SHIFTING FROM 1ST TO 2ND GEAR, THERE IS A PAUSE WHEN TRYING TO ACCELERATE AND THEN A VIOLENT JERK. THIS IS A SEVERE AND DANGEROUS PROBLEM. NISSAN NEEDS TO BE RESPONSIBLE FOR THIS FIX. *TR
Incident date: Oct 11, 2010
2004 HONDA PILOT BEGAN MAKING SHUTTERING VIBRATING NOISE ON DECELERATION AT ABOUT 50,000 MILES. CARRIED BACK TO HONDA DEALERSHIP 3 TIMES AND TOLD COULD NOT REPRODUCE NOISE OR VIBRATION. I GOT IN VEHICLE WITH SHOP FOREMAN AND WAS ABLE TO REPRODUCE THE NOISE FOR HIM WITH NO PROBLEM. THIS WAS ON THE THIRD TRIP TO THE DEALERSHIP WITH 102,000 MILES ON THE VEHICLE. WE WERE TOLD THE TRANSMISSION WOUL... Read more
Incident date: Oct 21, 2010
THE CAR SHUTTERS AROUND 40 - 50 MPH AS WELL AS ON INCLINES. I'M AMAZED AT HOW MANY COMPLAINTS THERE ARE ABOUT THIS AND HOW COMMON THE DEFECT IS THAT THE TWO PLACES I CALLED AFTER BEING TOLD BY THE HONDA DEALER THAT I NEEDED A $2200 TORQUE CONVERTER PUT IN KNEW IMMEDIATELY WHAT I WAS TALKING ABOUT. THE 05 ODYSSEY'S ARE NOTORIOUS FOR THIS PROBLEM. I'M SURPRISED THAT HONDA HAS LET THIS GO WITHOUT ... Read more
Incident date: Oct 8, 2010
I WAS DRIVING MY 2002 MAZDA MPV MINIVAN WITH 91,000 MILES ON IT ON THE FREEWAY AND WHEN I TRIED TO ACCELERATE, IT WOULD NOT SHIFT INTO HIGHER GEAR. IT SEEMED TO GO INTO NEUTRAL AND I BEGAN LOOSING SPEED. I HAVE DONE ALL MAINTENANCE AS WAS SUGGESTED IN THE HANDBOOK BY MAZDA. IN FACT, MAZDA HAS DONE ALL OF THE MAINTENANCE. THIS WAS INCREDIBLY DANGEROUS AS THERE WERE NO WARNING SIGNS. I WAS TOLD BY M... Read more
Incident date: Sep 28, 2009
2010 ACADIA FRONT WHEEL DRIVE , WHEN IN DRIVE OR IN PARK ON INCLINE THE CAR WILL ROLL BACKWARD OR FORWARD DEPENDING ON WHICH WAY THE INCLINE IS. IT DOES NOT HOLD WHEN YOU MOVE YOUR FOOT FROM THE BRAKE TO THE ACCELERATOR WHILE SITTING AT A TRAFFIC LIGHT OR WHEN YOU ARE PARKING. I HAVE HAD THE CAR BUMP A PASSENGER WHEN THEY WALKED AROUND THE FRONT OF MY CAR TO GET IN AND I HAD PLACED THE CAR IN PAR... Read more
Incident date: Jun 11, 2008
2003 HONDA PILOT, TRANSMISSION SLIP BETWEEN 25 AND 40 MPH ALMOST LIKE IT'S SLIPPING INTO NEUTRAL, USUALLY WHEN IT'S SHIFTING FROM 2ND TO 3RD. HAPPENS OCCASIONALLY WITHOUT WARNING. USUALLY STALL FOR SEVERAL SECONDS SOMETIMES CANNOT PROCEED CAUSING SAFETY HAZARD IN TRAFFIC SITUATIONS. ALSO TOLD THAT MOTOR MOUNTS NEED REPLACED. SEEMS TO BE VERY COMMON PROBLEM CAN'T AFFORD REPAIR. TRANSMISSION C... Read more
VOLKSWAGEN
BEETLE
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 21, 2010
Incident date: Oct 2, 2010
I OWN A 2004 VOLKSWAGEN BEETLE THAT HAS A TIPTRONIC TRANSMISSION WITH ALMOST 69,000 MILES. IT STARTED JERKING WHEN SHIFTING GEARS, WHEN ACCELERATING AND DECELERATING. I TOOK IT TO AN INDEPENDENT VW/AUDI REPAIR SHOP HAD DIAGNOSTICS RUN AND WAS TOLD THE TRANSMISSION WAS BAD, AND THAT IT WAS A PROBLEM FREQUENTLY SEEN WITH 2004 BEETLES THAT HAVE THE TIPTRONIC TRANSMISSION. THE COST FOR A NEW TRANSM... Read more
Incident date: Jul 15, 2010
IN JULY 2010 OUR 2006 FORD FREESTYLE STARTED LURCHING AND THE WRENCH LIGHT CAME ON INDICATING A MAJOR ISSUE. DEALER ADVISED US TO PULL OVER AND CALL A WRECKER TO TOW VEHICLE. AFTER TURNING VEHICLE OFF AND THEN BACK ON, WRENCH LIGHT DID NOT COME BACK ON, SO WE DROVE ADDITIONAL 5 MILES TO HOME, THEN TO DEALER 20 MILES NEXT DAY. MILEAGE ON VEHICLE 81,000. WE WERE TOLD THERE WAS A PROBLEM WITH TRA... Read more
VOLKSWAGEN
BEETLE
(2003) — POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 21, 2010
Incident date: Jul 1, 2010
2003 VOLKSWAGEN BEETLE CONVERTIBLE AUTOMATIC WAS "HARD SHIFTING" AFTER WARMING UP FOR 15-20 MINUTES FROM 1ST TO 2ND GEAR, AND DOWN FROM 4TH ALL THE WAY TO 1ST. THIS ISSUE STARTED AFTER 75,000 MILES. FIX = REPLACE VALVE BODY...AROUND $2000. I WAS TOLD THAT THIS IS A VERY COMMON ISSUE, AND THAT VW HAS ADDRESSED THIS DEFECT IN NEWER MODELS. THIS SEEMS TO BE A MANUFACTURER DEFECT IF IT IS A KNOWN,... Read more
Incident date: Jan 1, 2009
TL* THE CONTACT OWNS A 2005 LEXUS RX330. THE CONTACT WAS DRIVING 20 MPH WHEN THE TRANSMISSION WOULD NOT ENGAGE AND CAUSED THE VEHICLE TO SPUTTER ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST THREE TIMES FOR THE FAILURE AND EACH TIME, THE TECHNICIAN WOULD ADJUST THE ECU BUT THE FAILURE WOULD PERSIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. ... Read more
Incident date: Oct 25, 1977
THE EVENTS LEADING UP TO THE FAILURE I WISH THERE WERE EVENTS THAT LED TO THE FAILURE AT LEAST I WOULD/OR POSSIBLE WOULD HAVE BEEN PREPARED FOR IT. I WAS DRIVING 55-60 MPH ON INTERSTATE 405 IN RENTON HEADING FOR SEA-TAC AIRPORT, WHEN ALL OF THE SUDDEN IT WAS LIKE SOMEONE HAD SLAMMED ON THE BRAKES, THEN IT WAS LIKE THE BRAKES WERE RELEASED AND SLAMMED ON AGAIN. I WAS FREAKED OUT TO SAY THE LEAST. ... Read more
Incident date: Sep 1, 2010
EXTREMELY SLUGGISH ACCELERATION FROM LOW SPEEDS AND FROM A STOP. IT IS AWFUL TO TRY TO MERGE WITH TRAFFIC ON ENTRANCES OF INTERSTATES AND HIGHWAYS AND JUST CROSSING STREETS THAT REQUIRE DECENT ACCELERATION. THIS IS A HAZARD TO ME AND THOSE COMING ON THE MAIN ROADS AS WELL AS VEHICLES FOLLOWING MY ENTRANCE INTO TRAFFIC. WE HAVE CONNECTED HONDA CUSTOMER SERVICE AND THE DEALER. BOTH HAVE ACKNOWLE... Read more
Incident date: Oct 9, 2010
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS DIAGNOSED AT THE TRANSMISSION. THE DEALER ADVISED THE CONTACT THAT THE TRANSMISSION WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY COULD ASSIST WITH ONE HALF OF THE REPAIR COSTS. THE VEHICLE WAS ... Read more
Incident date: Jun 15, 2010
2009 FORD F-150 WITH AN AUTOMATIC SIX SPEED TRANSMISSION ROLLS BACKWARDS WHEN STOPPED ON A GRADE IF THE GEAR SELECTOR IS EITHER IN 2 OR 3. WAS ADVISED BY BOTH MY FORD DEALER AND FORD CUSTOMER SERVICE THAT THIS WAS "NORMAL". I HAVE NEVER OWNED A VEHICLE WITH AN AUTOMATIC TRANSMISSION THAT ROLLED BACKWARDS LIKE THE VEHICLE WAS IN NEUTRAL. SINCE FORD RECOMMENDS DRIVING IN "3 " WHEN ON GRADE, TH... Read more
Incident date: Sep 25, 2010
TRANSMISSION COOLER SUPPLY LINE (METAL TUBING NOT HOSE ELEMENT) DEVELOPED A LEAK DUE TO LONG TERM CONTACT WITH THE ENGINE SUPPORT FRAME CROSSMEMBER. LONG TERM CONTACT RESULTED IN A .25 INCH WIDE X .5 INCH LONG FLAT AREA WORN INTO TUBE WALL WITH A PIN HOLE SIZE PENETRATION THRU THE TUBE WALL. FLUID PRESSURE INSIDE THE TUBE IN COMBINATION WITH THE PIN HOLE SIZE PENETRATION RESULTED IN A SPRAYING L... Read more
Incident date: Oct 14, 2010
TL* THE CONTACT OWNS A 2002 HONDA ODYSSEY. THE CONTACT WAS DRIVING WITH THE CRUISE CONTROL SET TO 55 MPH WHEN THE VEHICLE BEGAN TO JERK VIOLENTLY. THE CONTACT COULD SEE WHITE SMOKE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE TRANSMISSION WOULD NEED REPLACING. THE MECHANIC STATED THAT THE TRANSMISSION HAD BURNED OUT. THE CO... Read more
Fire
Incident date: May 22, 2010
I HAVE A 2002 RAV4 I PURCHASED USED IN MAY 2010 FOR $9,000. A FEW DAYS AFTER PURCHASING IT, THE TRANSMISSION STARTED SLIPPING. ALMOST HAD NUMEROUS ACCIDENTS WHEN NEEDING TO ACCELERATE WHEN PULLING OUT INTO A BUSY ROAD AND THE TRANSMISSION FAILED TO GET OUT OF 2ND GEAR INTO 3RD GEAR. HAD THE TRANSMISSION REPLACED/REBUILT FOR $3,500, THE ECM FLASHED FOR $265, 3 NEW OXYGEN SENSORS PUT IN FOR $900. N... Read more
Incident date: Oct 21, 2010
2003 FORD TAURUS SES, STOPS ON BUSY HIGHWAY WITHOUT WARNING. TRANSMISSION FAILURE! CAR WON'T MOVE FORWARD OR BACKWARDS! VERY DANGEROUS! FORD AND DEALER SAYS IT'S NOT THEIR PROBLEM! I HOPE MY PROBLEM BECOMES THEIR PROBLEM!! THEY SELL US THIS JUNK AND THEN DON'T HAVE TO STAND BEHIND IT...NO WONDER EVERYONE IS BUYING FOREIGN! *TR
Incident date: Sep 24, 2010
HONDA IS REPLACING FAULTY TRANSMISSIONS WITH REBUILT TRANSMISSIONS THAT ARE JUST AS FAULTY, IF NOT MORE SO, THAN THE ORIGINAL. MY 2000 HONDA ODYSSEY IS CURRENTLY AT THE DEALER WAITING FOR ITS 4TH TRANSMISSION. AFTER THE FIRST ONE FAILED AT 62K MILES, THE DEALER ASSURED ME THAT HONDA HAD FIXED THE ISSUES AND THAT THE REPLACEMENT WOULD NOT HAVE THE SAME PROBLEM. WOO HOO FOR HONDA! THEY ACKNOWLED... Read more
Incident date: Oct 21, 2010
PROBLEMS WITH MY 2010 HYUNDAI SANTA FE WITH 11,000 MILES. LIKE HUNDREDS OF OTHERS MY CAR BANGS WHEN STARTING AND BANGS SO BAD WHILE TRYING TO SHIFT GEARS WHEN COLD THAT I THOUGHT I WAS HIT FROM BEHIND. WHEN DRIVING SLOW THE TRANSMISSION SHIFTS SO HARD THAT MY WIFE IS AFRAID TO DRIVE THIS NEW VEH. AFTER READING ABOUT ALL THE PROBLEMS OTHERS ARE HAVING ON EDMONDS.COM I THOUGHT I WOULD E-MAIL YOU PEO... Read more
Incident date: Sep 24, 2010
AUTOMATIC 2007 CHEVROLET COBALT. GM SENT ME A LETTER ABOUT THE POWER STEERING RECALL. WENT TO DEALERSHIP TO GET THE PROBLEM FIXED SEPTEMBER 1, 2010. SEPTEMBER 24, 2010 I WAS INVOLVED IN A CAR ACCIDENT WHERE MY COBALT HYDROPLANED AND COMPLETELY LOST CONTROL AS DESCRIBED IN THE INVESTIGATIONS DONE BY GM, ON THIS ISSUE. *TR
Crash
Incident date: Oct 20, 2010
AUTOMATIC TRANSMISSION FAILURE. CAR WAS MAKING A WHINNING NOISE WHEN ACCELERATING, TOOK TO THE DEALER WHO FLUSHED THE TRANSMISSION. SOON AFTER THERE WAS THE SMELL OF FLUID BURNING. DEALER INFORMED THAT THE TRANSMISSION HAS FAILED. THE RECALL ISSUED IN 2004 FOR THE TRANSMISSION PROBLEM WAS INSTALLED ON THIS VEHICLE. I HAVE RESEARCHED WHERE TRANSMISSION FAILURE IS A COMMON PROBLEM WITH THE MODE... Read more
Incident date: Oct 19, 2010
2003 HONDA/ODYSSEY/5DR EX VEHICLE # [XXX]. TRANSMISSION DOES NOT SHIFT TO 3RD GEAR ,FREQUENCY 2-4 TIMES IN ONE HOUR OF CITY DRIVING,CONSEQUENCES ALMOST HAD A SERIOUS ACCIDENT UNABLE TO MERGE INTO TRAFFIC BECAUSE OF SUDDEN DOWN SHIFT. @40-60 KM/H THE DAY BEFORE THIS ALMOST SERIOUS ACCIDENT,I TOOK THE VEHICLE TO MAPLE HONDA 98 AUTO VAUGHAN DRIVE,ONTARIO. THEY STATED IT WAS A LACK OF FLUID IN THE T... Read more
Incident date: Oct 9, 2010
2006 NISSAN MAXIMA WITH 79,000 MILES STARTING TO HAVE MAJOR PROBLEMS WITH THE TRANSMISSION. WHEN ACCELERATING, AROUND 20-35 MPG, THE ENGINE REVS HIGH RPM AND ACCELERATION SLOWS, AND THEN SUDDENLY JERKS INTO THE NEXT GEAR, SOMETIMES SLIGHTLY LURCHING FORWARD WHEN THIS HAPPENS. WHEN DECELERATING SOMETHING SIMILAR HAPPENS, THE CAR WILL REV HIGH RPMS AND THEN BANG OR JERK INTO THE NEXT GEAR. IT SEE... Read more
Incident date: Oct 17, 2010
I WAS DRIVING DOWN THE INTERSTATE FOR ABOUT 50 MILES AND EXITED AT AN OFF RAMP. AT THE END OF THE RAMP, MY 2005 MERCURY MARINER STALLED CAUSING LOSS OF CONTROL.. MY MARINER WOULD CRANK, BUT WOULD STALL ONCE ENGAGED INTO FORWARD GEAR. I WAS ABLE TO KEEP THE VEHICLE FROM STALLING BY IDLING AT HIGH RATE IN NEUTRAL ONLY. MY VEHICLE STALLS ONCE PLACED INTO GEAR AND COMING TO A STOP AT PERIODIC TIMES... Read more
Incident date: Oct 20, 2010
WITH NO WARNING CAR WILL NOT GO INTO REVERSE, CAR DOES START AND WHEELS MOVE BUT WILL NOT GO INTO GEAR. RESEARCHED ON LINE AND FOUND THAT SEVERAL PEOPLE ARE HAVING THIS SAME PROBLEM. PROBLEMS WITH THE PINK RELEASE LEVER TO GET THE CAR IN GEAR. *TR