Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jul 2, 2009
ENTERING HIGHWAY AND THE VEHICLE WOULD NOT SHIFT. THE VEHICLE WOULD NOT GO OVER 30 MPH AND HAD TO PULL OVER TO AVOID BEING HIT. *TR
Incident date: Aug 1, 2010
TL* THE CONTACT OWNS A 2005 FORD TAURUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE TRANSMISSION FAILED AND THE GEAR WOULD NOT SHIFT OUT OF FIRST GEAR. THE VEHICLE WAS TOWED TO THE DEALER AND DIAGNOSED AS A FAILED CLUTCH PLATE. THE DEALER REPAIRED THE VEHICLE AND ALSO REPLACED THE TRANSMISSION. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS OUTSIDE OF FACTORY WARRANTY AND WOULD NOT ASSIST WITH THE REPA... Read more
Incident date: Oct 23, 2010
TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT WAS DRIVING 5 MPH WHEN A WATER BOTTLE THAT WAS ON THE CONSOLE HIT THE GEAR SHIFT AND THE VEHICLE SHIFTED INTO REVERSE. THE VEHICLE NEVER MOVED BACKWARD BUT EXHIBITED A VERY LOUD, ABNORMAL SOUND. THE CONTACT APPLIED THE BRAKES AND ATTEMPTED TO DUPLICATE THE FAILURE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED FOR THE FAILURE. THE MANUFACTURER... Read more
Incident date: Apr 26, 2010
TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT WAS DRIVING 25 MPH WHEN THE TRANSMISSION FAILED AND THE VEHICLE WOULD NO LONGER OPERATE. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND THE DEALER WAS CONTACTED. THE DEALER ADVISED THAT THERE WERE NO RECALLS AND THEY WERE UNABLE TO ASSIST. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 155,000.
VOLKSWAGEN
BEETLE
(2004) - POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 27, 2010
Incident date: Oct 20, 2010
2004 VW BEETLE SLIPPING BANGING TRANSMISSION 4500-7000 DOLLAR FIX SEEMS TO BE ON MOST CARS. SHOULD BE A RECALL FROM VW. *TR
Incident date: Oct 18, 2010
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT AS SHE ATTEMPTED TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE INDEPENDENTLY SHIFTED INTO REVERSE. THE SHIFTER ASSEMBLY GAUGE DISPLAYED THAT THE VEHICLE WAS STILL IN DRIVE. THE CONTACT THEN APPLIED THE BRAKES AND THE VEHICLE WAS STOPPED. THE CONTACT STATED THAT THE FAILURE OCCURRED THREE ADDITIONAL TIMES. THE DEALER WAS INFORMED... Read more
Incident date: Sep 6, 2010
I WANT TO FILE A COMPLAINT AGAINST HONDA FOR MAKING FAULTY TRANSMISSIONS IN THEIR HONDA CIVIC YEAR 2001. THERE ARE MANY COMPLAINTS I AM READING ABOUT PEOPLE WITH THE SAME PROBLEM I AM HAVING WHICH IS A P0740 FAULT READING THAT SAYS TORQUE CLUTCH CONVERTER SOLENOID OPEN AND THAT CLUTCH WILL NOT ENGAGE WHEN VEHICLE REACHES A SPEED OF BETWEEN 40-45 MPH WHICH IS AN UNSAFE CONDITION AND CAN CAUSE A CR... Read more
Incident date: May 15, 2010
PURCHASED 2002 HONDA ODYSSEY FROM A LOCAL DEALERSHIP IN MAY 2010 AT APPROX. 82,000 MILES. A FEW DAYS AFTER THE PURCHASE WE NOTICED THE TRANSMISSION WAS SLIPPING BETWEEN 2ND AND 3RD GEAR. CHECK ENGINE LIGHTS HAVE COME ON AND PROBLEM IS BECOMING MORE FREQUENT. AFTER RESEARCHING WE FOUND OUT A TRANSMISSION LOCK-UP DUE TO THIS ISSUE CAN RESULT IN A CRASH. I AM VERY CONCERNED SINCE WE PURCHASED THE VEH... Read more
Incident date: Aug 16, 2010
HAVE A 5 SPEED AUTOMATIC 2004 NISSAN MAXIMA. AT APPROXIMATELY 70K THE TRANSMISSION BEGAN TO VIOLENTLY KICK BETWEEN 2-3 GEARS. AFTER A COUPLE MONTHS OF THIS CONDITION THE TRANSMISSION KICKED SO BAD THAT IT BECAME A SAFETY ISSUE AS THE CAR WOULD PULL RIGHT AND AT TIMES OUT OF MY LANE WHILE DRIVING IN CITY TRAFFIC. AS A RESULT I REPLACED MY TRANSMISSION AND NOW SHORTLY THEREAFTER THE EXACT SAME ISSUE... Read more
Incident date: Sep 25, 2010
TRANSMISSION ON MY 2006 NISSAN MAXIMA CAUSES THE CAR TO JERK WHEN CHANGING GEARS. THERE IS A HARD JERK WHEN SHIFTING DOWN. CAR DOES NOT CHANGE IMMEDIATELY FROM REVERSE TO DRIVE. TAKES ABOUT 5 SECONDS TO GET INTO DRIVE AND IT CAUSES AN EXTREMELY HARD JERK WHEN SHIFTING INTO DRIVE. *TR
Incident date: Oct 13, 2010
CVT TRANSMISSION IS WARMED UP AFTER DRIVING FOR 20 MINUTES. ONCE WARM, FROM A COMPLETE STOP, I LIGHTLY ACCELERATE TO MOVE FORWARD AND THE CAR HESITATES LIKE I AM NOT EVEN PRESS ON THE ACCELERATOR SO I PRESS HARDER ALMOST TO THE FLOOR WHEN THE CAR FINALLY AND SUDDENLY ACCELERATES OUT OF CONTROL ALMOST CAUSING AN ACCIDENT. THIS SITUATION HAPPENS IS A CONSTANT PROBLEM FOR THE PAST MONTH. ANOTHER PROB... Read more
Incident date: Oct 11, 2010
THIS IS FOR A 2006 AUDI A3 2.0T WITH THE FSI ENGINE AND THE DSG TRANSMISSION. BOTH MY WIFE AND I EXPERIENCE A FEW DANGEROUS SITUATIONS WHERE THE AUTOMATIC TRANSMISSION DISENGAGED UNEXPECTEDLY AND WE LOST THE ABILITY TO MAKE THE CAR MOVE VIA THE GAS PEDAL. THE CAR'S LCD GEAR SELECTOR DISPLAY THEN BEGAN TO FLASH INTERMITTENTLY TO INDICATE A TRANSMISSION FAILURE OF SOME TYPE. WE DID REGAIN 1ST GEAR A... Read more
Incident date: Oct 23, 2010
I HAVE A 2002 HONDA ODYSSEY MINIVAN. I AM WRITING THIS LETTER OF COMPLAINT BECAUSE IN ONLY 9 YEARS THE VAN IS NOW NEEDING A THIRD TRANSMISSION. THE ORIGINAL TRANSMISSION WAS REPLACED WITH ANOTHER "REBUILT" TRANSMISSION BY A HONDA DEALERSHIP ON 01/26/05 WHEN THE CAR ONLY HA 31499 MILES. IT SEIZED UP SUDDENLY AFTER A REGULAR SERVICE AND WAS RENDERED DAMAGED AND HAD TO BE REPLACED. NOW, 5 YEARS ... Read more
Incident date: Oct 4, 2010
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN THE DRIVE POSITION, THE GEARS WOULD SLIP INTO NEUTRAL AND SHE WAS UNABLE TO MOVE FORWARD. THE GEAR SHIFT INDICATOR WOULD INDICATE REVERSE, DRIVE AND THEN NEUTRAL. THE RPMS WOULD INCREASE; HOWEVER, THE VEHICLE WOULD NOT MOVE IN ANY DIRECTION. THE VEHICLE WAS NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER WA... Read more
Incident date: Sep 11, 2010
ROGUE 2010 AFTER 3000 MILES TRANSMISSION MAKING NOISE AT LOW SPEED. COMPLAINED TO NISSAN SERVICE DEPARTMENT. THEY TOLD ME NO PROBLEM FIND. BRAND NEW CAR WITH FRUSTRATION. NISSAN SERVICE DEPARTMENT NOT FRIENDLY AT ALL. THEY DO NOT CARE ABOUT YOU. I NEVER RECOMMEND ANY ONE TO BY NISSAN. *TR
MINI
COOPER S CLUBMAN
(2009) - POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 26, 2010
Incident date: Sep 10, 2010
MY 2009 MINI COOPER CLUBMAN S WILL NOT ACCELERATE WHEN I STEP ON THE GAS PEDAL IF I AM COASTING. THERE IS AN INITIAL DELAY, THEN THE ENGINE SPEEDS UP BUT THE TRANSMISSION WILL NOT ENGAGE. SEVERAL TIMES I HAVE ALMOST BEEN IN AN ACCIDENT WHEN TRYING TO CHANGE LANES OR MAKING A LEFT TURN. THE DEALER SAYS THE CAR OPERATES AS DESIGNED... *TR
VOLKSWAGEN
JETTA
(2010) - POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 26, 2010
Incident date: Oct 26, 2010
DSG TRANSMISSION IS SLOW TO ENGAGE 1ST GEAR WHEN STARTING FROM A FULL STOP. THIS HAS CAUSED SEVERAL NEAR ACCIDENTS WHEN PULLING OUT INTO TRAFFIC FROM STOP SIGNS OR REDLIGHTS. THERE IS A 2 SECOND DELAY FROM STEPPING ON GAS PEDAL TO CAR MOVING. TRANSMISSION ALSO FEELS LIKE IT IS SEARCHING FOR CORRECT GEAR WHEN CRUISING RESULTING IN MOMENTARY LOSS OF MOMENTUM. THIS MODEL IS AFTER 2009S RECALL FOR... Read more
Incident date: Oct 20, 2010
TL*THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT BELIEVED THE FAILURE TO BE THE TRANSMISSION BUT HAD NO OTHER PROBLEMS OUTSIDE OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS NOT REPAIR... Read more
Incident date: Apr 19, 2007
TRANSMISSION FAILURE ON 2002 FORD EXPLORER IN 2007 AT 88,000 MILES AND 2010 AT 140,000 MILES. FIRST TIME OD LIGHT CAME ON, I DROVE IT HOME 3 MILES AND THEN WAS NOT DRIVEABLE. SECOND TIME NO WARNING OR LIGHT AND IT SLIPPED OUT OF GEAR AS I WAS CROSSING THE BOULEVARD. ORIGINAL TRANSMISSION AND REPLACEMENT TRANSMISSION ARE NOT QUALITY AND FAILED. FIRST TIME I WAS ON THE FREEWAY AND ABLE TO COAST... Read more
Incident date: Oct 24, 2010
AUTOMATIC TRANSMISSION SHIFT CABLE IS ROUTED TOO CLOSE TO THE ENGINE CAUSING THE CABLE COVER TO MELT OVER TIME ALLOWING THE CABLE TO BECOME LOOSE. THIS PREVENTS THE COLUMN SHIFTER FROM TRANSFERRING THE VEHICLE INTO PARK EVEN THOUGH THE DASHBOARD INDICATOR IS IN THE PARK POSITION. *TR
Incident date: Sep 13, 2010
I OWN A 2007 BMW 328I WITH 21,000 MILES ON IT. IN JULY 2009 I WAS BACKING OUT OF MY DRIVEWAY WHEN THE CAR LOST ALL STEERING POWER, THE ACCELERATOR NO LONGER FUNCTIONED, THE CHECK ENGINE LIGHT CAME ON, & THE KEY WAS UNABLE TO BE EJECTED. A BMW DEALER WAS UNABLE TO DUPLICATE THE ISSUE, SO THEY SAID THERE WAS NOT A PROBLEM WITH THE CAR. IN AUG 2009, AFTER TURNING THE CAR ON, THE CAR BEGAN TO SHAK... Read more
Incident date: Oct 22, 2010
NISSAN MAXIMA 2004 SE JERK WHEN SHIFT FROM PARK TO REVERSE AND FROM REVERSE TO DRIVE HAPPEN EVERY DAY AFTER PARKING FOR SO MANY HOURS. CAM SENSORY HAVE BEEN REPLACE, TRANSMISSION'S FLUID HAVE BEEN FLUSH, AND THE TIMING BELT HAVE BEEN CHANGE BUT THE JERKINESS STILL OCCUR. *TR
Incident date: May 2, 2010
MY 2004 ACURA MDX HAS BEEN MAKING A GRINDING NOISE (AS IF GOING OVER RUMBLE STRIPS) WHEN DRIVING ABOVE 35 MPH ESPECIALLY WHEN DRIVING ON A CURVE. THE POHANKA ACURA DEALERSHIP STATES THAT THE TORQUE CONVERTER IS FAULTY. THIS PARTICULAR PROBLEM IS LISTED NUMEROUS TIMES ONLINE FOR THE 2004 MDX. ACURA HAS NOT PLACED A RECALL APPARENTLY BECAUSE THEY DO NOT SEE IT AS A SAFETY ISSUE. THEY WILL NOT AD... Read more
Incident date: Oct 26, 2010
VEHICLE SHUTTERS ON INITIAL ACCELERATION. TRANSMISSION SLIPS DURING SHIFTING TO HIGHER GEARS. ENGINE REVS IN GEAR WITH NO INCREASE IN POWER. *TR
Incident date: Oct 24, 2010
TRANSMISSION FAILED IN JUNE OF 2006. HONDA INSTALLED A REMANUFACTURED TRANSMISSION AT 66K MILES. TRANSMISSION FAILED AGAIN AT APPROXIMATELY 108K MILES ON OCTOBER 24, 2010. REMANUFACTURED TRANSMISSION LASTED ONLY 42K MILES. HONDA REFUSED TO TAKE RESPONSIBILITY FOR THE TRANSMISSION. HONDA REFUSED TO ADMIT THAT THE REMANUFACTURED TRANSMISSIONS HAVE THE SAME PROBLEM AS THE OLD TRANSMISSIONS. HON... Read more
Incident date: Oct 24, 2010
TRANSMISSION FAILED ON MY 2003 TAURUS WITH MY SON DRIVING IN HEAVY RAIN AT NIGHT. AFTER ALMOST BEING HIT FROM BEHIND, HE HAD TO PUSH THE CAR OFF THE ROAD & WAIT FOR THE TOW TRUCK, STILL DANGEROUS ON A BUSY STREET IN ANY CONDITION OR SITUATION. THIS SEEMS TO BE A FORD ISSUE WITH NO SOLUTION. WORSE YET, THERE WAS NO WARNING SIGNS & THE FLUID SMELLS NORMAL. *TR
VOLKSWAGEN
JETTA
(2000) - POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 26, 2010
Incident date: Jul 23, 2010
I PURCHASED A 2000 VW JETTA ON 6/16/10. TWO WEEKS AFTER PURCHASE, THE VEHICLE BEGAN TO HAVE PROBLEMS & SINCE I HAVE HAD THE VEHICLE, IT HAS HAD TO HAVE THE FOLLOWING REPAIRS: 2 FANS, ABS SENSOR WOULD COME ON & LOCK UP THE WHEELS, SO THE SYSTEM HAD TO BE UNPLUGGED, COOLANT SYSTEM HAD TO BE REPLACED, A TRANSMISSION REPLACED & A CERTIFIED TRANSMISSION SPECIALIST FOUND IT HAD BEEN TAKEN OUT PRIOR & 4 ... Read more
Incident date: Jun 15, 2010
TL*THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE VEHICLE DOWN SHIFTED AND LOST POWER. THE CONTACT HAD TO APPLY PRESSURE TO THE ACCELERATOR PEDAL SO THAT THE VEHICLE WOULD INCREASE IN SPEED. AFTER A FEW A MINUTES, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND THERE WAS A LOSS ACCELERATION. THE CONTACT WAS ABLE TO CONTINUE DRIVING TO HER DESTINATION . THE DEAL... Read more
Incident date: Oct 21, 2010
I TOOK MY 2006 FORD EXPLORER TO THE FORD DEALERSHIP FOR MAINTENANCE. THE SERVICE PERSONNEL FOUND THE TRANSMISSION PAN HEAVILY CORRODED JUST ABOVE AN EXHAUST CROSS OVER PIPE. TRANSMISSION FLUID HAD BEEN DRIPPING ONTO THE EXHAUST CROSS OVER PIPE. THERE IS APPROXIMATELY A 1.5 FOOT SECTION OF THE EXHAUST CROSS OVER PIPE THAT IS COVERED WITH BLACKENED TRANSMISSION FLUID. THE HEAVIEST CORROSION IS E... Read more
Incident date: Jun 11, 2010
THIS COMPLAINT IS TO REGARDING FORD MOTOR COMPANY AND THE CD4E AUTOMATIC TRANSMISSION. THIS IS BY FAR THE WORST TRANSMISSION EVER BUILT. I HAVE A FORD ESCAPE AND A MAZDA 626 AND BOTH HAVE NEEDED THE TRANSMISSION REBUILT THIS YEAR. THE FORD 4 TIMES BEFORE IT WOULD WORK RIGHT. I WISH THAT THE GOVERNMENT WOULD NOT LET AUTO MANUFACTURERS BUILT DEFECTIVE VEHICLES AND PARTS AND MAKE THEM OWN UP TO IT IF... Read more
Incident date: Oct 25, 2010
SHIFT LEVER BECAME STUCK IN DRIVE IN OUR GARAGE. WE WERE NOT ABLE TO MOVE THE SHIFTER OUT OF DRIVE TO PARK OR ANY OTHER GEAR. WE WERE ABLE TO TURN THE CAR ENGINE OFF BUT THE KEY REMAINED LODGED IN THE COLUMN. THIS OCCURRED ON A 2005 AVIATOR AS WAS DISCUSSED IN ANOTHER REPORT IN THE DATABASE. THE DEALER HAS QUOTED A $950 REPAIR CHARGE. NO COVERAGE BY FORD/LINCOLN. *TR
Incident date: May 26, 2009
THE TRANSMISSION STARTED SLIPPING,CLUNKING AND THE O/D LIGHT IS FLASHING. JUST PAID THIS PIECE OF JUNK OFF AND NOW WAITING TO HERE FROM THE DEALER WHERE WE BOUGHT IT FOR THAT OH FAMILIAR QUOTE OF 3000 TO 4000 TO FIX. *TR
Incident date: Oct 22, 2010
MY 2004 ACCORD V6, 117K MILES...TRANSMISSION SLIPPED ON THURSDAY OF LAST WEEK FOR THE FIRST TIME, AND BY SATURDAY THE VEHICLE WAS INOPERABLE. CAR REVVED WITH NO ACCELERATION WHILE DRIVING IN TRAFFIC AT 50 MPH, WAS ON A HIGHWAY RAMP WITH TRAFFIC ALL AROUND ME, VERY DANGEROUS. IT CONTINUED TO SPUTTER AND SLIP, THEN WOULD NOT GO INTO REVERSE ONCE PARKED. I JUST CALLED THE DEALER AND THEY DENIED KNO... Read more
Incident date: Oct 21, 2010
VEHICLE TRANSMISSION PROBLEM - THERE WAS NO INDICATION OF A TRANSMISSION PROBLEM UNTIL IT COMPLETELY QUIT AT 75,000 MILES. TOWED VEHICLE TO THE DEALERSHIP AND WAS TOLD THE TORQUE CONVERTER CAME APART AND FILLED THE TRANSMISSION WITH METAL. I DECLINED SERVICE AT THE DEALERSHIP SINCE THEY WANTED TOO MUCH MONEY TO REPAIR OR REPLACE THE TRANSMISSION. AN EXTENDED WARRANTY WAS PURCHASED AT THE TI... Read more
Incident date: Oct 18, 2010
2003 HONDA ACCORD V6 TRANSMISSION FAILURE. DRIVING ON FREEWAY OFF OF EXIT GAINING SPEED, SUDDENLY CAR WILL NOT SHIFT INTO 3RD GEAR OR ACCELERATE. ENGINE REVS BUT DROPS TO ONLY MAINTAIN 20MPH. CARS BEHIND ME HAVE TO BREAK AND SWERVE AROUND ME. THE CAR WAS A HAZARD TRYING TO NEGOTIATE ON FREEWAY, WAS UNSAFE ON ANY ROAD. HONDA HAD 2004 RECALL FOR SMALL PART ON THIS TRANSMISSION BUT IS UNWILLING T... Read more
Incident date: Sep 7, 2010
TRANSMISSION HAD TO BE REPLACED @ 125,000 MILES & STILL DOES NOT SHIFT CORRECTLY... AAMCO SANTA CRUZ CALIFORNIA WILL NOT WARRANTY IT STATING THE PROBLEM IS NOT THE TRANSMISSION IT IS THE COMPUTER WHICH HAS TO BE REPLACED EVEN THOUGH TOYOTA OF SC DID DIAGNOSTIC AND STATED NOTHING WRONG W/ COMPUTER IN VEHICLE - AAMCO HAS HAD VEHICLE APROX 2 MONTHS. *TR
Incident date: Aug 20, 2005
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT SHE HAD ISSUES SHIFTING GEARS AND WHEN SHE WOULD TURN CORNERS, THE VEHICLE WOULD SHIFT OUT OF GEAR. OTHER TIMES, SHE HAD ISSUES SHIFTING INTO DRIVE AND MOVING FORWARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THERE WERE NO RELATED RECALLS. THE TRANSMISSION WAS REPLACED IN 2008 AT A REPAIR SH... Read more
Crash
Incident date: May 1, 2010
TL*THE CONTACT OWNS A 2004 NISSAN ARMADA. THE CONTACT STATED THAT A BOAT TRAILER WAS ATTACHED TO THE VEHICLE. THE VEHICLE WAS STATIONARY ON AN INCLINE WITH THE ENGINE TURNED OFF. THE GEAR WAS SHIFTED INTO THE "PARK" POSITION AND SUDDENLY THE VEHICLE ROLLED IN REVERSE APPROXIMATELY SIX INCHES TO A FOOT. THE VEHICLE STOPPED ON ITS OWN. THE CONTACT ENTERED THE VEHICLE AND ENGAGED THE EMERGENCY BRAKE.... Read more
Incident date: Jun 19, 2010
TL*THE CONTACT OWNS A 2001 HONDA ACCORD. WHILE DRIVING 45 MPH, THE VEHICLE SHIFTED FROM ONE GEAR TO ANOTHER SUDDENLY AT A QUICK RATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TRANSMISSION WAS FLUSHED. THE FAILURE CONTINUED AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE M... Read more
Incident date: Oct 24, 2010
TRANSMISSION PROBLEMS. THIS IS THE SECOND TIME THIS HAS HAPPENED AND THE TRANSMISSION WAS REBUILT IN 2005. WE'VE ONLY AVERAGED ABOUT 10,000 MILES PER YEAR SINCE THE REBUILD. *TR
Incident date: Sep 1, 2010
TORQUE CONVERTER ON 2005 FORD TAURUS BLEW UP. I WAS DRIVING DOWN A VERY BUSY ROAD DURING RUSH HOUR TRAFFIC WHEN MY CAR JUST STOPPED. IN ADDITION TO DELAYING TRAFFIC IT WAS A VERY UNSAFE SITUATION FOR MYSELF AND MY CHILDREN WHO WERE IN THE CAR WITH MY. THE MECHANIC WHO FIXED MY CAR SHOWED ME THE TORQUE CONVERTER AND THE METAL HAD TURNED BLUE FROM BEING HEATED TO AN EXTREME HEAT. HE ALSO SAID TH... Read more
Incident date: Jun 10, 2010
TL*THE CONTACT OWNS A 2002 HONDA ODYSSEY. WHILE DRIVING 15 MPH, THE CONTACT ATTEMPTED TO ACCELERATE BUT THE VEHICLE WOULD NOT INCREASE IN SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE ECU AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEENR REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 71,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 68... Read more
Incident date: Oct 25, 2010
I WAS ON HIGHWAY 89S COMING OFF OF THE RAMP WHEN I HIT THE STOP SIGN AT THE END OF THE RAMP THE FORD TAURUS JUST STOPPED. I NOTICED THAT IT WAS REVVING UP A LOT ON THE HIGHWAY THEN NOTHING. IT IS NOW SITTING IN THE DRIVEWAY AFTER BEING TOWED FROM CLINTON ST. *TR
Incident date: Aug 22, 2010
TL*THE CONTACT OWNS A 2006 NISSAN MAXIMA. WHILE DRIVING 10 MPH AND SWITCHING FROM FIRST TO SECOND GEAR, THE GEAR SHIFT JUMPED AS IF THE VEHICLE WAS HIT FROM THE REAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO PRODUCE ANY FAILURE CODES. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO ALSO COULD PROVIDE NO ERROR CODES. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. ... Read more
Incident date: Oct 25, 2010
BACKED OUT OF MY DRIVEWAY AND ON MY WAY TO WORK,6:30 AM.THE CAR STOPPED MOVING AND ANOTHER CAR NEARLY REAR ENDED ME. IT JUST COASTED TO A STOP IN HEAVY EARLY MORNING TRAFFIC.2001 HONDA CIVIC 2 DOOR.TRIED TO BACK UP BUT IT WOULDN'T GO.I HAD TO PUSH THE CAR OUT OF THE ROAD AND BACK TO MY DRIVEWAY.THIS IS THE FIRST TIME IT HAS EVER HAPPENED,CAR HAS 204,000 MLS ON IT.MY FIRST HONDA WENT WELL INTO 657K... Read more
Incident date: Oct 23, 2010
MY HUSBAND WAS DRIVING IN THE CITY LATE SATURDAY NIGHT, AND WITHOUT ANY PREVIOUS WARNING, THE TRANSMISSION COMPLETELY DIED. THE CAR WAS JUST COASTING ON IT'S OWN MOMENTUM. HE TRIED RESTARTING THE CAR, TRIED REVERSE-NONE OF THE GEARS WORKED. OUR MECHANIC VERIFIED WHAT WE FEARED- WE NEED A NEW TRANSMISSION. WE ARE NOW TRYING TO DECIDE HOW TO HANDLE THIS. WE CAN NOT AFFORD THOUSANDS OF DOLLARS FO... Read more
Incident date: Oct 7, 2010
LONG CRANK, STUTTERING, ENGINE DYING AT IDLE (OR IN TRAFFIC), CHECK ENGINE LIGHT/LIMP MODE. BMW DEALERS DON'T KNOW EXACTLY HOW TO FIX IT ONCE AND FOR ALL. THEY JUST KEEP REPLACING THE HIGH PRESSURE FUEL PUMP. *TR
Incident date: Oct 24, 2010
TRANSMISSION SHIFTING REAL HARD IN 2006 NISSAN MAXIMA. *TR
Incident date: Jul 9, 2010
1. NO EVENT LEADING UP TO FAILURE. 2. TRANSMISSION (ALL GEARS) FAILED WHILE TRAVELING ON HIGHWAY APPROACHING BUSY INTERSECTION. 3. TORQUE CONVERTER, FILTER KIT, FRONT SEAL REPLACED BY CERTIFIED TRANSMISSION COMPANY. VEHICLE OPERATED FOR 35 DAYS, AND THEN THE TRANSMISSION FAILED AGAIN WHILE TRAVELING UP A STREET INCLINE WITHIN CITY ALMOST CAUSING A CRASH. OLD TORQUE CONVERTER NOT AVAILABLE. THE T... Read more
Incident date: Oct 17, 2010
DRIVING A 2003 FORD TAURUS SEL DOWN THE INTERSTATE AT ABOUT 65 MPH, THE CAR JUST STOPS. LUCKILY, I WAS ABLE TO PULL OFF THE HIGHWAY WITH NO MISHAPS. I HAD NO WARNING LIGHTS SHOWING, NO CHECK ENGINE LIGHT ON, NO ENGINE NOISES OR SLIPPAGE. AFTER MY 300.00 TOW BACK HOME, I HAD IT CHECKED OUT AND WAS TOLD THE TRANSMISSION WAS GONE. THE CAR HAS 108, 000 MILES ON IT. AFTER CHECKING ON THE INTERNET, IT ... Read more