Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jan 12, 2005
2004 FORD EXPLORER, PURCHASED NEW. EVERY SINCE I HAVE OWNED THE CAR IT HAS HAD A TRANSMISSION PROBLEM AND WILL NOT GEAR DOWN WHEN TURNING OR SLOWING DOWN FROM A NORMAL RATE OF SPEED. THEN TAKES APX 20-25 SECONDS TO CATCH BACK UP WHEN ACCELERATOR PRESSED..HAS CAUSED ME TO ALMOST BE HIT SEVERAL TIMES.. BECAUSE IT WON'T GO WHEN IT DOES CATCH UP THERE IS A HARD BUMP IN THE CAR AND LOUD SOUND..VERY AG... Read more
Incident date: Mar 14, 2010
TL*THE CONTACT OWNS A 2010 TOYOTA COROLLA. THE CONTACT STATED THAT WHEN SHE DRIVING IN THE CITY AT 30-40 MPH, THE VEHICLE WOULD DOWNSHIFT WHEN SHE TOOK HER FOOT OFF THE ACCELERATOR PEDAL; IT WOULD SLOW DOWN AS WELL AS IF THE BRAKE PEDAL WAS BEING DEPRESSED. ALSO, THE CONTACT NOTICED THAT WHEN SHE ATTEMPTED TO BRAKE, THE ABS WOULD SUDDENLY ACTIVATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP... Read more
VOLKSWAGEN
CC
(2010) - POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 3, 2010
Incident date: Aug 28, 2010
WHEN CAR IS COLD, ACCELERATION-STOPPING IS FINE. AFTER ENGINE IS WARM, TAKE FOOT OFF BRAKE AND CAR LUNGES FORWARD TWO OR MORE TIMES. WHEN ACCELERATE, THERE IS SLIGHT HESITATION THEN IT CLUNKS AND PROCEEDS FORWARD, THROWING PASSENGER HEADS BACKWARDS. MENTIONED PROBLEM TO DEALER AT FIRST OIL CHANGE, BUT WAS TOLD THAT'S JUST THE WAY THE NEW TRANSMISSION OPERATES. WAITING TO SEE IF RECALL ISSUED BEFOR... Read more
Incident date: Apr 28, 2007
TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 65 MPH WHEN SHE HEARD A DRIPPING NOISE COMING FROM THE ENGINE AND THE AIR BAG LIGHT WAS CONSTANTLY ON. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO LOCATE A FAILURE. THE FAILURE CONTINUED TO OCCUR. SHE ALSO STATED THAT THE PASSENGER FRONT DOOR HANDLE CAME OFF. THE VEHICLE WAS PURCHASED IN APRIL 2007 BY JUNE 2007 ... Read more
Incident date: Sep 1, 2010
2003 VOLVO XC 70 WITH GEARTRONIC TRANSMISSION FAILURE AT 75K MILES. TRANSMISSION FLARES WHEN SHIFTING GEARS AND MAKES CLUNKING NOISE WHEN DOWNSHIFTING INTO FIRST GEAR AT STOPS. TRANSMISSION FLUID HAS BEEN CHANGED AND SOFTWARE REFLASHED, PROBLEM REMAINS. *TR
Incident date: Oct 28, 2010
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE VEHICLE WOULD NOT SHIFT INTO REVERSE FROM THE PARK POSITION. IN ORDER SHIFT INTO REVERSE HE HAD TO SHIFT THE VEHICLE INTO NEUTRAL AND ALLOW IT TO SLOWLY ROLL BACKWARDS. UPON DRIVING THE VEHICLE HE ALSO NOTICED THE VEHICLE WOULD NOT SHIFT INTO 6TH GEAR. A DIAGNOSTIC TEST WAS NOT PERFORMED. THE FAILURE AND CURRENT MILEAGES WERE 50,000.
VOLKSWAGEN
BEETLE
(2004) - POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 3, 2010
Incident date: Nov 2, 2010
AT 64,000 MILES MY 2004 VW , AUTOMATIC, BEGIN TO "JUMP" GEARS BETWEEN THE 1ST AND 2ND GEAR AFTER IT WARMED UP. IT GOT PROGRESSIVELY WORSE AND I TOOK IT IN TO THE DEALER. AFTER BEING TOLD THAT THE WARRANTY WAS OUT, I WAS TOLD THAT THEY WERE CERTAIN IT WAS THE GEAR BOX BECAUSE THE TRANSMISSION DID NOT SHOW UP IN THE DIAGNOSTIC AS THE PROBLEM. THEY DID NOT GUARANTEE THAT THE GEAR BOX WOULD FIX THE... Read more
Incident date: Oct 28, 2010
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH WHEN THE RPMS INCREASED UP TO 405 AND THE OVER DRIVE LIGHT ILLUMINATED AS WELL. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND WAS ABLE TO RESTART THE VEHICLE IT RECURRED. THE DEALER WAS INFORMED ABOUT THE FAILURE AND THEY STATED THAT THE BANDS IN THE TRANSMISSION ARE SHOT AND WILL HAVE TO BE REPLACED. THE VEHIC... Read more
Incident date: Sep 30, 2010
2005 FORD FREESTAR TRANSMISSION. SUDDEN AND COMPLETE LOSS OF POWER DUE TO TRANSMISSION FAILURE. OCCURRED AT 60KM/H ON BUSY ROAD. REPAIR OF TRANSMISSION WAS REPLACEMENT OF TORQUE CONVERTER SHAFT SPLINES. WARRANTY WAS 5 YR OR 100,000 KM. VEHICLE WAS STILL UNDER THE 5 YEAR TIME FOR WARRANTY. TOTAL MILEAGE WAS 110,000. MY PERSONAL MILEAGE WAS UNDER THE 100,000 WARRANTY BUT VEHICLE HAD 13,000 DEALE... Read more
VOLKSWAGEN
CC
(2010) - POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 3, 2010
Incident date: May 30, 2010
SIGNIFICANT HESITATION AND JUTTERING, VIBRATION, AND ACCELERATION LAG WHEN STARTING FROM A STATIONARY STOP. ISSUE ALSO OCCURS WHEN STARTING FROM A SLOW OR VIRTUALLY STOPPED CONDITION. VEHICLE WANTS TO CUT OUT (ENGINE APPEARS TO WANT TO SHUT DOWN) BEFORE LURCHING FORWARD WHILE GENTLY ACCELERATING. THE ISSUE IS HAZARDOUS WHEN PARKING IN PARKING LOTS BECAUSE THERE IS NO FINESSE ON SLOW SPEED ACCEL... Read more
Incident date: Nov 1, 2010
ON MY WAY TO WORK IN MY 2007 AUDI A3-ALL OF A SUDDEN I LOSE POWER AND MY CAR STOPS ACCELERATING AND SHIFTS INTO NEUTRAL. I SEE THAT THE P D N S LIGHTS ARE FLASHING SO I ATTEMPT TO RESTART MY CAR. IT STARTS TO GO AGAIN AND THEN SPUTTERS FORWARD WITHOUT ME DOING ANYTHING. LUCKILY I WASN'T FAR FROM HOME AND WAS ABLE TO RESTART MY CAR AGAIN AND GET IT HOME WHILE THE CAR REVVED LIKE CRAZY GOING LESS... Read more
Incident date: Oct 29, 2010
MY 2003 325I BMW HAS A DEFECT IN THE TRANSMISSION WHICH CAUSED IT TO, WITHOUT WARNING, LOSE ITS ABILITY TO GO INTO REVERSE. I WAS RETURNING TO PHILADELPHIA FROM NYC SEVERAL DAYS AGO. I PULLED OVER FOR GAS. WHEN I PUT THE CAR INTO REVERSE, THE TRANSMISSION ACTED LIKE IT IS IN NEUTRAL. THE ENGINE WOULD REV BUT WAS NOT ENGAGED. THE CAR HAS ONLY 70K MILES ON IT. THE PROBLEM IS WIDESPREAD IN OWNE... Read more
Incident date: Oct 24, 2010
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH THE VEHICLE STALLED AND WOULD NOT SHIFT INTO THIRD GEAR. THE CONTACT NOTICED A RECALL FOR THE POWER TRAIN TRANSMISSION. DUE TO THE VIN THE VEHICLE WAS NOT A PART OF THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER SHOULD EXTEND THE RECALL TO MORE VEHICLE IDENTIFICATION NUMBERS SINCE THIS WAS A KNOWN SAFETY... Read more
Incident date: Aug 20, 2010
2004 AUDI TT 3.2 LITER, DSG TRANSMISSION, 32,000 MILES. AT RANDOM TIMES, THE ENGINE WOULD SUDDENLY DISCONNECT FROM THE DRIVETRAIN FOR A FEW SECONDS, A SERIOUS SAFETY ISSUE WHEN MERGING ONTO A FREEWAY, OR CROSSING A BUSY STREET. THIS OCCURRED MANY TIMES OVER A PERIOD OF WEEKS, UNTIL I STOPPED DRIVING THE CAR BECAUSE OF SAFETY CONCERNS. AN ERROR CODE SHOWED A SPEED SENSOR FAILURE, BUT REPLACING THE ... Read more
Incident date: Jan 10, 2010
TRANSMISSION ON MY 2002 FORD EXPLORER FAILED FOR THE 2ND TIME IN 2009 OF DECEMBER. I WAS ON THE HIGHWAY WHEN THIS HAPPEN AND COULD HAVE CAUSED AN ACCIDENT. *TR
Incident date: Jul 16, 2010
TRANSMISSION SLIPPING AND HARD SHIFTING FROM 1ST TO 2ND. MY NEXT CAR WILL BE AMERICAN IF THIS PROBLEM DON'T GET CORRECTED. *TR
Incident date: Aug 20, 2009
TL* THE CONTACT OWNS A 2001 HYUNDAI ACCENT. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTER WAS ENGAGED AND WHEN HE SHUT OFF THE DEFROSTER, THERE WAS A LOUD EXPLOSION SOUND. THE CONTACT THEN NOTICED THAT THERE WAS A LARGE HOLE IN THE REAR WINDOW WITH SMALL WEB0LIKE FRACTURES SURROUNDING THE HOLE. THE WINDOW THEN DISINTEGRATED AND FELL IN THE REAR SEAT OF THE VEHICLE. IN ADDITION, THE CONTACT STA... Read more
Incident date: Jan 15, 2007
TL* THE CONTACT OWNS A 2004 ACURA TSX. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE WOULD NOT SHIFT INTO MANUAL TRANSMISSION AND BEGIN EXHIBITING A LOUD, ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER ADVISED THE CONTACT THAT THE TRANSMISSION WOULD NEED REPLACING. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED THREE YEARS PRIOR AT 62,000 MILES... Read more
Incident date: Oct 29, 2010
NORMAL DRIVING OF THE CAR HAS LEAD TO A TRANSMISSION FAILURE THAT IS KNOWN BY WIDELY BY OTHER VICTIMS OF THE PROBLEM. 2002 HONDA ACCORD EX, TRANSMISSION IS KNOW TO FAIL DUE TO 2ND GEAR SLIPPING, AND OTHER GEARS 'JERKING' AROUND. THIS OCCURS EVERY TIME THE VEHICLE IS STARTED. WHEN CAR GOES INTO SECOND GEAR IT LUNGES FORWARD OR FEELS LIKE SOMEONE HIT YOU FROM THE REAR. ALSO JERK VIOLENTLY WHEN PUT I... Read more
Crash
Incident date: Oct 30, 2010
MERGING ONTO HIGHWAY IN MY 2001 HONDA ODYSSEY EX. THE "CHECK ENGINE" AND "TCS" LIGHTS CAME ON. UPON SHUTTING DOWN AND RE-STARTING, THE "TCS" LIGHT WENT OUT BUT "CHECK ENGINE" REMAINED LIT. THE JEFF WYLER HONDA DEALERSHIP IN FLORENCE, KY TELLS ME THERE IS SOME SORT OF CLUTCH FAILURE IN THE TRANSMISSION, REQUIRING THAT I GET A NEW TRANSMISSION FOR $4,000 PLUS AND EXTRA $1,000 IN LABOR. WE HAVE SERVI... Read more
Incident date: Oct 21, 2010
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT WHEN SHE ATTEMPTED TO ACCELERATE, THE VEHICLE WOULD NOT MOVE AND OTHER TIMES, THE RPMS WOULD INCREASE BUT THE VEHICLE WOULD STILL ACCELERATE ABNORMALLY SLOW. THE CONTACT ALSO EXPERIENCED PROBLEMS WHEN SHIFTING GEARS. THE VEHICLE WAS PREVIOUSLY REPAIRED BY AN AUTHORIZED DEALER IN 2004 UNDER NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRA... Read more
Incident date: Oct 5, 2010
REPORTING A SUDDEN ACCELERATION. CAME TO A STOP (TRAFFIC LIGHT)SUDDENLY THE ENGINE ROARED AND THE CAR TOOK OFF WITH FULL SPEED. HIT A VAN AT THE DRIVERS SIDE BACKWHEEL AREA.THE CAR WAS TOTALLED. THE INSURANCE CO.(21ST CENTURY) HIRED AN ENGINEER WHO DID NOT FIND ANY FAULT WITH THE ENGINE..THIS HAPPENED 2 TIMES BEFORE.I COMPLAINED TO THE DEALER THEY COULD NOT DUPLICATE THE PROBLEM EITHER BEFORE. LOO... Read more
Crash
Incident date: Oct 22, 2010
I WAS TRAVELING WHEN THE CHECK ENGINE LIGHT CAME ON, AND 3 HOURS FROM HOME MY CAR MADE AN AWFUL RACKET AND SOUNDED AS IF I WAS DRAGGING A BODY UNDER MY CAR WHILE EXPELLING THE MOST PUTRID SMELL I HAVE EVER ENCOUNTERED. THIS BREAK DOWN, ON OCTOBER 22, 2010, LEFT ME STRANDED ALL WEEKEND, AS MOST BODY SHOPS DO NOT DO REPAIRS ON FRIDAY EVENING, SATURDAY, OR SUNDAY. I ALSO HAD TO MISS CLASS AND WORK T... Read more
Incident date: Dec 1, 2009
TL* THE CONTACT OWNS A 2006 FORD ESCAPE XLT. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL, FOLLOWED BY NO POWER RESPONSE UNTIL A SECOND OR THIRD ATTEMPT. THE FAILURE OCCURRED IN COOL WEATHER TEMPERATURES AFTER THE INITIAL START UP IN THE MORNINGS AND NIGHTS. WHEN THE CONTACT ALLOWED THE ENGINE TO WARM UP FOR TEN MINUTES AFTER THE INITIAL START UP THE ... Read more
Incident date: Oct 1, 2010
2005 NISSAN MAXIMA JERKS WHEN SHIFTING GEARS. THE PROBLEM OCCURS CONSTANTLY WHEN SHIFTING FROM 1ST TO 2ND GEAR. ALSO OCCURS WHEN DOWN SHIFTING. THERE IS A LITTLE BIT OF A HESITATION ON THE VEHICLE WHEN DOWN SHIFTING AT WHICH POINT, IT FINALLY GETS INTO GEAR WITH A JERK MOVEMENT. VEHICLE WAS BOUGHT BRAND NEW AND ONLY HAS ABOUT 88,000 MILES. TOOK IT IN TO THE DEALERSHIP TO BE FIXED HOPING IT WOULD B... Read more
Incident date: Oct 26, 2010
TL* THE CONTACT OWNS A 2003 ODYSSEY. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING AN ABNORMAL NOISE AND DRIVING HARD. THE DEALER REPLACED THE MOTOR MOUNTS AND THE JET COOLANT FOR THE TRANSMISSION UNDER A MANUFACTURERS RECALL. LATER WHILE DRIVING 35 MPH IN CLEAR WEATHER, THE CHECK ENGINE AND TRACTION CONTROL (TCS) WARNING LIGHTS ILLUMINATED. THE VEHICLE BEGAN TO DRIVE ROUGH AND THE VEHICLE ... Read more
Incident date: Oct 17, 2010
WE HAVE A 2004 ODYSSEY AND IT'S TRANSMISSION HAS STARTED SLIPPING IN & OUT OF GEAR. WHEN THIS HAPPENS THE VEHICLE IS VERY HARD TO CONTROL AND WE HAVE BEEN VERY CAUTIOUS (AND NOT DRIVING IT) TO PREVENT ACCIDENTS. HONDA KNOWS THEY HAVE A MASSIVE TRANSMISSION PROBLEM, OF THE SAME MAGNITUDE AS THE TOYOTA ACCELERATION CONCERN, BUT THEY WILL NOT FIX IT. *TR
Incident date: Oct 15, 2010
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT OBSERVED A LONG HAIR LINE FRACTURE ALONG THE PANEL BELOW THE REAR WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY INFORMED THE CONTACT THAT THE REAR WINDSHIELD PANEL WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 44,000. THE CONSUMER ALSO STATED HE HAD DIFFICULTY SHIFTING THE GEAR INTO REVERSE. UPD... Read more
Incident date: Jun 1, 2010
I HAVE FORD EXPLORER 2002 O/D LIGHT IS BLINKING AND HAVING PROBLEM WITH TRANSMISSION. *TR
Incident date: Oct 1, 2010
I HAVE A 2000 323CI BMW AND ALL OF SUDDEN MY REVERSE STOP WORKING FOR NO REASON AT ALL. I BEEN UP TO DATE WITH MY TAKING CARE OF IT AND ONE DAY IT JUST STOP WORKING, THE REVERSE JUST DOESN'T DO NOTHING, I HAVEN'T DONE ANYTHING TO TRY TO CORRECT IT BECAUSE SIMPLY IS TO MUCH FOR ME THE COST FOR IT IS 4,000 DOLLARS AND I JUST DON'T HAVE THE MONEY TO DO IT, I FEEL ITS NOT FAIR WHAT BMW HAS DONE, WITH ... Read more
VOLKSWAGEN
BEETLE
(2001) - POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 2, 2010
Incident date: Nov 1, 2010
THE TRANSMISSION ON MY 2001 VOLKSWAGEN BEETLE HAS MANY ISSUES INCLUDING BUT NOT LIMITED TO, SLIPPING INTO NEUTRAL WHILE ACCELERATING, HARD SHIFTS BETWEEN GEARS, AND NOT GOING INTO THE CORRECT GEAR CAUSING SLOW TO NO ACCELERATION WHICH CAN CAUSE AN ACCIDENT AT ANY GIVEN TIME. *TR
Incident date: Nov 2, 2010
(1) HONDA ACCORD 2003 AUTOMATIC TRANSMISSION FAILS TO SHIFT, SLIPS DOWN TO LOWER GEAR CAUSING CAR TO SLOW SUDDENLY. (2) REPORTED TRANSMISSION ISSUES AT 60K MILES TO HONDA, ASKED TO PAY FOR REPEAT FLUSHES ETC. DISCOVERED THIS IS A KNOWN ISSUE. TOOK CAR TO DEALER 5 DAYS AGO (FOR 3RD TIME) FOR DIAGNOSIS. HONDA REPORTED NO TRANSMISSION ISSUE. 40 MILES LATER (YESTERDAY) CAR SLIPPED REPEATEDLY DO... Read more
Incident date: Nov 2, 2010
I WAS DRIVING MY 2003 FORD TAURUS DOWN I88.. I WAS DOING ABOUT 65 MPH. ALL OF THE SUDDEN MY CAR REVS ALL THE WAY UP WHILE I HAD MY FOOT ON THE GAS. I PULL OVER AND TRY TO SHIFT IT DOES NOT MOVE IN ANY GEAR. TURNS OUT MY TRANNY WENT.. THANKS ALOT FORD. MY CAR ONLY HAD 118,000 MILES ON AND I HAD GENERAL MAINTENANCE ON IT REGULARLY. THIS IS RIDICULOUS. *TR
Incident date: Nov 1, 2010
I DROVE MY CAR TO WORK AND PARKED IT. WHEN I WENT OUT TO MY CAR TO GO TO LUNCH IT WOULD NOT SHIFT OUT OF PARK. I HAD TO REMOVE THE UPHOLSTERY AROUND THE GEAR SHIFT SELECTOR TO GET TO THE PLASTIC PIECE THAT WAS CAUSING THE PROBLEM. I HAVE TO USE A SCREW DRIVER TO MOVE THE BROKEN PIECE SO THAT I CAN SHIFT THE CAR, UNTIL I HAVE TIME TO MAKE IT TO THE DEALER. I HAVE DONE SOME RESEARCH AND FOUND THAT ... Read more
Incident date: Oct 28, 2010
UPON LEAVING DEALERSHIP AFTER PURCHASE OF NEW CAR, TURNED RIGHT TO EXIT AND TRANSMISSION JUMPED INTO NEUTRAL, ALMOST REAR-ENDED. THOUGHT I MAY HAVE HIT SHIFTER. ANOTHER TURN FROM STOP AND TRANS JUMPED INTO NEUTRAL DURING TURN WHILE ENTERING TRAFFIC. JUST MISSED BEING HIT AND PERHAPS KILLED. MANUALLY RETURNED TO "D". LIFE THREATENING DEFECT. RET TO DEALER AND DEMONSTRATED. NEXT DAY DEALER ADVISED T... Read more
Incident date: May 17, 2009
TL*THE CONTACT OWNS A 2003 HONDA ACCORD. THE CONTACT STATED WHEN THE VEHICLE WAS SHIFTED INTO A LOWER GEAR, SHE NOTICED THAT THE VEHICLE MADE A NOISE AND VIBRATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DEALER TOLD HER THAT THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED ACCORDING TO RECALL 04V176000 (POWER TRAIN: AUTOMATIC TRANSMISSION). THE VEHICLE HAD NOT BEEN REPAIRED AGAIN. THE MAN... Read more
FORD
EXPLORER SPORT TRAC
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 1, 2010
Incident date: Oct 5, 2010
TRANSMISSION PRESSURE CONTROL FAILURE. AUTOMATIC TRANSMISSION HAS DIFFICULTY SWITCHING FROM 2ND GEAR TO 3RD GEAR AND THIS CAUSES THE MOTOR TO ACCELERATE TO HIGH RPM IN THE PROCESS. A LARGE JOLT CAN BE FELT WHEN THIS OCCURS AS WELL. TROUBLESHOOTING CODE P0745 IS PRESENT. *TR
Incident date: Oct 28, 2010
FORD EXPLORER WOULD NOT SHIFT OUT OF 2ND GEAR. THE VEHICLE IS A 2002 FORD EXPLORER XLT WITH 4.0 L V-6, AND AUTOMATIC TRANSMISSION. TOOK IN TO MY MECHANIC AND HE ADVISED ME TO TAKE IT TO A TRANSMISSION SHOP SINCE THE READOUT FAULT CODES INDICATED MAJOR FAILURE. VEHICLE HAS LESS THAN 80,000 MILES AND HAS BEEN WELL TAKEN CARE OF SINCE IT WAS NEW. *TR
Incident date: Nov 1, 2009
TL*THE CONTACT OWNS A 2006 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE WOULD JERK IN FIRST AND SECOND GEAR. IT ALSO EMITTED SMOKE INTO THE VEHICLE. THE TRANSMISSION WAS REBUILT AT THE DEALER. THE TRANSMISSION FAILED AGAIN. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 126,000. ... Read more
Incident date: Nov 7, 2009
AT 30 -45 MILES PER HOUR, GET A RUMBLING NOISE.. TOOK TO DEALERSHIP AND HAD TO HAVE TORQUE CONVERTER CHANGED. *TR
Incident date: Oct 27, 2010
WITHOUT ANY WARNING THE ENGINE LIGHT AND THE TCS LIGHT CAME ON IN MY VAN, I WAS TOLD BY THE DEALER JUST FROM THAT INFORMATION "OH YOU NEED A NEW TRANSMISSION" I HAD HONDA PERFORM ALL REQUIRED SERVICING ON THE VEHICLE AS DEFINED YET IT STILL FAILED. ALSO MY VAN HAS THE SAME IGNITION ISSUE (KEY CAN BE REMOVED WITHOUT THE VEHICLE IN PARK) THAT HONDA RECALLED CARS FOR, YET WHEN I CONTACTED MY DEA... Read more
Incident date: Oct 10, 2010
THREE WEEKS AGO MY 2007 CHEVY HHR BEGAN NOT SHIFTING OUT OF PARK. IT TAKES AT LEAST 10 MINUTES EACH TIME I GET IN MY CAR TO SHIFT INTO DRIVE OR REVERSE. I HAVE TRIED EVERYTHING. NOW THE ONLY WAY I GET IT OUT OF PARK IS TO TURN TO KEY FORWARD AND PRESS ON THE BRAKE AND PUSH IN THE BUTTON ON THE SHIFTER. AFTER ABOUT 5 MINUTES IT WILL FINALLY GO INTO GEAR. I NEED TO UNDERSTAND WHAT THE ISSUE IS ... Read more
VOLKSWAGEN
BEETLE
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 1, 2010
Incident date: Oct 28, 2010
AT APPROXIMATELY 75K MILES, 2005 VW BEETLE BEGAN VIOLENT LURCHING UPON SLOWING DOWN, RESULTING IN UNSAFE DRIVING CONDITION. READ NUMEROUS COMPLAINTS ABOUT TRANSMISSION ISSUES WITH THIS MODEL/YEAR - LOCAL DEALER DENIED KNOWLEDGE OF THIS PROBLEM. VEHICLE TAKEN TO INDEPENDENT REPAIR SHOP AND IS UNDERGOING A TRANSMISSION REBUILD QUOTED AT APPROXIMATELY $3,500.00. *TR
Incident date: Oct 2, 2010
TL*THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED AND THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE FAILURE HAD BEEN OCCURRING SINCE OCTOBER 2010. THE VEHICLE ALSO STALLED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FA... Read more
Incident date: Nov 1, 2010
60,000 MILES ON A 1995 VOLVO XC90 AND THE TRANSMISSION JUST FAILED FOR THE FOURTH TIME. THE TRANSMISSION WAS ALREADY REPLACED THREE TIMES. FAILURE RESULTS IN CAR STOPPING WITHOUT WARNING. ANYTIME, ANYPLACE, IT JUST LOSES POWER. *TR
VOLKSWAGEN
BEETLE
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 1, 2010
Incident date: Nov 1, 2010
2005 VOLKSWAGEN BEETLE TRANSMISSION SLIPPING - LESS THAN 85,000 MILES. AT APPROXIMATELY 60K MILES I NOTICED A JERKING WHEN I WOULD SLOW. THE JERKING WOULD OCCUR WHILE THE CAR WAS SLOWING BETWEEN 3RD AND 2ND GEAR. THAT SEEMED TO IRON ITSELF OUT, BUT THEN A NEW PROBLEM SURFACED - THE CAR WILL SLIP INTO NEUTRAL BETWEEN 2ND AND 3RD GEAR SPORADICALLY. AT 80K MILES, I TOOK MY CAR TO MY MECHANIC - HE... Read more
Incident date: Oct 31, 2010
THE TRANSMISSION SLIPS IN THE 2008 FORD F150 CREW CAB. YESTERDAY I PUT IT IN REVERSE AND IT DID NOT ENGAGE. SO THEN I HAD TO PUT IT INTO PARK AND THEN ENGAGE IT AGAIN TO REVERSE THEN IT LET ME GO. *TR
Incident date: Oct 30, 2010
2003 HONDA ODYSSEY - AS WE WERE DRIVING ON HWY I-24 W, TCS AND CHECK ENGINE INDICATORS LIGHTED UP. WE CHECKED THE HANDBOOK GIVEN BY HONDA IN WHICH IT WAS SAID THAT THE VEHICLE CAN BE DRIVEN EVEN WHEN THESE LIGHTS ARE ON. WE DROVE FOR 30 MILES WHEN THERE WAS A SMELL LIKE GAS AND IT GOT STRONGER IN COUPLE OF MINUTES. I ASKED MY HUSBAND TO PULL OVER AND STOP THE VEHICLE. THE VEHICLE DID NOT MOVE AFTE... Read more
Incident date: Oct 29, 2010
CAR WILL SUDDENLY SPEED UP. *TR
Incident date: Aug 18, 2010
YES A FEW MONTHS AFO I FINANCED A 2006 SATURN ION LEVEL 3 SINCE THE FIRST WEEK HAVING IT HAVE HAD NOTHING BUT PROBLEMS INCLUDING A MAJOR GAS LEAK AND SEVERE GAS FUMES INSIDE AND OUTSIDE THE CAB WHEN RUNNING AND NOT. THE DEALER HAD GIVIN ME NOTHING BUT LIES AND THE FUN AROUND AND ATTITUDE. HAD BEEN DOCUMENTED BY AN OUTSIDE MECHANIC THE CAR IN UNSAFE TO BE ON THE ROADS AND SHOULD NEVER HAVE PASSED I... Read more