Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Nov 6, 2010
I HAVE A 2003 NISSAN MURANO. AT APPROXIMATELY 81,000 MILES I NOTICED A BURNING OIL SMELL AFTER DRIVING. I HAD THE CAR CHECKED AND THE TRANSFER CASE WAS OUT OF OIL. THE SERVICE DEPT. RESEALED THE TRANSFER CASE UNDER EXTENDED WARRANTY. AT ABOUT 96,000 MILES I HAD THE VEHICLE CHECKED OUT BEFORE END OF WARRANTY AND AGAIN THE TRANSFER CASE LEAKED OUT THE OIL AND I HAD SERVICE ON TRANSFER CASE. TH... Read more
Incident date: Nov 7, 2010
WHILE DRIVING ON A ROUTINE ERRAND, THE AUTOMATIC TRANSMISSION FAILED IN THE MIDDLE OF THE ROAD. THE CAR WAS NOT MOVING ON SHIFTING TO DRIVE. FOUND TRANSMISSION FLUID ON THE ROAD UNDER THE VEHICLE. *TR
Incident date: Nov 7, 2010
MY 2006 FORD FREESTYLE'S ACCELERATOR PEDAL STUCK TO THE FLOOR ON 3 DIFFERENT OCCASIONS. AFTER SHIFTING TO NEUTRAL AND PULLING OVER, I FINALLY REALIZED THAT TAPPING THE PEDAL WOULD RELEASE IT. THE DEALER "COULD NOT DUPLICATE THE PROBLEM". SHORTLY AFTER THE ENGINE LIGHT WENT ON, THE "WRENCH" LIGHT CAME ON. WHEN THE LAST LIGHT WENT ON, THE CAR WOULD SURGE FORWARD ON ITS OWN. I HAVE READ NUMEROUS ACCO... Read more
Incident date: Apr 14, 2010
I PURCHASED A 2005 NISSAN MAXIMA BRAND NEW IN JANUARY 2005. I HAD NEVER DRIVEN THE VEHICLE OTHER THAN LOCAL TO WORK. AT 66000 MILES MY TRANSMISSION BEGAN HARD SHIFTING. I CONTACTED NISSAN CORPORATE OFFICE TO AUTHORIZE AN OUT OF WARRANTY REPAIR AND THEY REFUSED. IT COST ME 3200.00 TO REPLACE THE TRANSMISSION. NOW I AM HAVING STRANGE NOISES COMING FROM THE FRONT END. I BELIEVE IT IS THE SUSPEN... Read more
Incident date: Oct 29, 2010
TWO WEEKS AGO, MY 2003 HONDA ODYSSEY BEGAN TO MANIFEST A DELAY AS IT SHIFTED FROM 1ST TO 2ND GEAR, AND THEN FROM 2ND TO 3RD GEAR. THIS DELAY QUICKLY WORSENED AND WAS CHARACTERIZED BY A SUDDEN DECREASE IN POWER, A POWERLESS LULL, THEN A SUDDEN REVVING....FINALLY, A JARRING CLUNK AS IT SHIFTED INTO THE NEXT GEAR. AN OBSERVER ALSO SMELLED A STRONG BURNING ODOR AS MY CAR PASSED BY. THE SLOW AND IRR... Read more
Incident date: Jun 19, 2010
LINES STARTING LEADING AN BURNED TRANSMISSION OUT DON'T PULL AT ALL ANYMORE 97 DODGE RAM 1500 SPORT. *TR
Incident date: Oct 3, 2010
I HAVE A 2000 HONDA ODYSSEY THAT I BOUGHT WITH 119K MILES ON IT. THE PREVIOUS OWNER HAD IT SERVICED BY HONDA. THE TRANSMISSION WAS REPLACED AT AROUND 60K AND NOW AT 170K MILES THE TRANSMISSION NEEDS TO BE REPLACED AGAIN. I HAVE HAD THE TRANSMISSION SERVICED EVERY 25K, ONE AT 120K AND ANOTHER AT 145K. HONDA SHOULD REPLACE THE TRANSMISSION FOR FREE, TWO FAILED TRANSMISSIONS IN 170K MILES IN UNAC... Read more
Incident date: Nov 5, 2010
TRAVELING IN A BUSY AREA, DRIVER ATTEMPTED TO PULL OUT AT A TRAFFIC LIGHT AND THE TRANSMISSION LOST ALL DRIVE. ALL OF A SUDDEN, WITH NO WARNING, THE CAR WOULD NOT GO INTO ANY DRIVE GEAR OR REVERSE. THE CAR HAD TO BE TOWED TO A MECHANIC WHO LOOKED TO SEE IF THE FILTER HAD FALLEN CAUSING NO FLUID TO GET TO THE PUMP. NO SUCH LUCK. APPEARS THE PUMP OR PUMP SHAFT HAS FAILED. A FRIEND OF HIS THAT DOES T... Read more
Incident date: Oct 10, 2010
TOYOTA RAV4 2003, TRANSMISSION ISSUE, DURING DRIVING, THE CAR SOMETIMES SLOWDOWN, IN HIGHWAY, DURING DRIVING TIME, THE CAR SUDDEN SLOWDOWN, JUST LIKE DEEP STEP ON THE BRAKE PAD. IT IS HAPPEN ALL THE TIME DURING DRIVING. *TR
Incident date: Oct 24, 2010
2003 HONDA ACCORD WITH APPROXIMATELY 99878 MILES WAS TRAVELING SOUTH ON THE BRONX RIVER PARKWAY IN WESTCHESTER @ APPROXIMATELY 45MPH, WHEN THE CAR STARTED VIOLENTLY SHAKING AND KNOCKING FROM THE REAR, THE CAR BEGAN SWERVING AND ALMOST HIT ANOTHER VEHICLE, I SAFELY PULLED OFF THE ROAD AND THEN COULDN'T REVERSE THE VEHICLE. THEN SHIFTING GEARS THE CAR WOULD VIOLENTLY GO INTO GEAR. THERE ARE MANY LOG... Read more
Incident date: Oct 16, 2009
2005 MAXIMA TRANSMISSION PROBLEMS. I OWN A 2005 MAXIMA I PURCHASED NEW FROM THE DEALER. IN OCT OF 2009 I TOOK TO NISSAN DEALER DUE TO A STRANGE NOISE THAT WOULD OCCUR DURING ACCELERATION. UPON INSPECTION THE DEALER FOUND THE BOTTOM MOTOR MOUNTS BROKEN AND REPLACE (UNDER EXTENDED WARRANTY) NOW I AM EXPERIENCING TRANSMISSION PROBLEMS - HARD SHIFTS FROM 1ST-2ND AND 2ND-1ST. THERE IS NO INDICATOR L... Read more
Incident date: Oct 13, 2010
I HAVE BEEN A FORD EMPLOYEE FOR 17 YEARS AND HAVE FOLLOWED ALL MAINTENANCE ON MY 2004 FORD TAURUS SE 3.0 LITER VULCAN 2-VALVE BETTER THAN THE DEALER WOULD. IT HAS 138,000 VERY EASY DRIVEN MILES ON IT. I LIVE ABOUT 35 MILE FROM THE PLANT ONE WAY. THE TRANSMISSION HAS BEEN SERVICED BY ME WITH ALL FORD PARTS, FLUIDS, ETC. NO WARNING, NO CODES FROM SNAP-ON SCANNER, NO CHECK ENGINE LIGHT AND TO TOP... Read more
Incident date: Oct 26, 2010
CHRYSLER 2005 GEAR SHIFT GETS STUCK IN PARK CAUSING YOU TO REPLACE GEAR SHIFT. HAVE REPLACED 3 GEARSHIFTS IN 6 YEARS. WATER GETS INSIDE TRANSMISSION CAUSING THE PURCHASE OF A NEW TRANSMISSION ANYWHERE FROM 40,000 TO 95,000 MILES. *TR
Incident date: Nov 2, 2010
MY NISSAN MAXIMA TRANSMISSION JERKS WHILE DRIVING FEELS LIKE U WERE HIT FROM THE BACK OR IF U HIT SOMETHING. ALSO WHILE DRIVING ON FREEWAY IT WILL GO OUT OF GEAR MAKING THE CAR SUDDENLY SLOW DOWN! *TR
Incident date: Nov 2, 2010
THIS IS MY 2ND COMPLAINT ON THIS VEHICLE. THE 1ST COMPLAINT WAS FILED WITH THE NHTSA ON 4/17/10 (ODI# 10326164). THIS COMPLAINT ALSO PERTAINS TO THE TRANSMISSION. ON TUESDAY, NOV. 2, 2010 AS I WAS DRIVING THE "TRANSAXEL" WARNING LIGHT ON THE DASH STARTED TO BLINK. I TOOK THE VEHICLE TO THE SAME SHOP THAT INSTALLED THE NEW TORQUE CONVERTER ON 4/16/10. AFTER THE VEHICLE WAS EXAMINED I WAS TOLD THA... Read more
Incident date: Sep 13, 2010
2003 HONDA ACCORD. CONSUMER STATES PROBLEMS WITH VEHICLE TRANSMISSION *TGW THE CONSUMER STATED THE TRANSMISSION INTERMITTENTLY MALFUNCTIONED AS IT SHIFTED UP AND OR DOWN THROUGH SECOND GEAR. THE TRANSMISSION WOULD SLIP AND NOT ENGAGE INTO THE NEXT GEAR. POWER TO THE WHEELS WOULD BE LOST AND THE ENGINE WOULD REV UP TO ABOUT 5500 RPM. ALSO, WHEN DRIVING AT LOW SPEEDS, AN ABRUPT SHIFT WOULD SOMETIME... Read more
Incident date: May 21, 2008
2006 JEEP WRANGLER. CONSUMER STATES SHIFT CABLE BUSHING BROKE WHICH CAUSED THE AUTOMATIC TRANSMISSION SHIFT LEVER TO BE INOPERABLE. *TGW THE CONSUMER STATED THE SHIFT CABLE FAILED TWICE. *JB
Incident date: Oct 29, 2010
BMW CAR CAN BE A DEATH TRAP! MY 2006 530I SMG GEARBOX WITH 34K MILES LOST POWER COMPLETELY WITHOUT WARNING ON THE ROAD. LUCKILY, I WAS APPROACHING A STOP LIGHT AND THE CAR BECAME UNDRIVABLE AND NEEDED TO BE TOLLED AWAY. I WAS 5 MINUTES FROM GETTING ON A HIGHWAY AND IF I WAS ON HIGHWAY, IT WOULD BE A DIFFERENT STORY. THE FAILURE WAS DUE TO A LEAK IN THE HYDRAULIC COMPONENT OF THE TRANSMISSION. THI... Read more
CHEVROLET
SUBURBAN 1500
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 5, 2010
Incident date: Oct 3, 2010
I HAVE A 2007 CHEVROLET 4WD SUBURBAN LS THAT HAS ITS TRANSMISSION REBUILT BECAUSE THE TRUCK JUST WON'T GO. IT HAS 34K PLUS MILES AND 42 MONTH OLD. I WANTED TO KNOW IF THIS IS COMMON ON THIS KIND OF VEHICLE AND WHY DID IT HAPPEN. *TR
MITSUBISHI
ECLIPSE
(1995) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 5, 2010
Incident date: Oct 31, 2010
TL*THE CONTACT OWNS A 1995 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE TRANSFER CASE SUDDENLY LOCKED UP. THE VEHICLE WAS INSPECTED BY A MECHANIC WHO STATED THAT THE TRANSFER CASE HAD LEAKED WHICH CAUSED THE FAILURE. THE MANUFACTURER STATED THAT THE REPAIR FOR RECALL 98V069001 (POWER TRAIN: AUTOMATIC TRANSMISSION) HAD PREVIOULY BEEN PERFORMED IN 1998. THE VEHICLE HAD NOT B... Read more
Incident date: Sep 18, 2009
2004 FORD EXPLORER XLS WITH V6, BOUGHT NEW. INCORRECT TRANSMISSION FLUID PUT IN ALL 2004 EXPLORERS AT FACTORY. RECALLED AND PUT IN ADDITIVE AROUND 40,000 MILES. TRANSMISSION PROBLEMS STARTED ONE YEAR AGO, AROUND 50,000 MILES. TAKES SEVERAL SECONDS TO ENGAGE AND THEN SHIFTS HARD (CLUNKS) INTO REVERSE. HAPPENS 75% OF THE TIME. HAVE BEEN TOLD WE NEED A NEW (OR REBUILT) TRANSMISSION. *TR
Incident date: Sep 1, 2009
2005 CHRYSLER PACIFICA. CONSUMER STATES DEFECTIVE AIRBAG *TGW THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED IN SEPTEMBER 2009. ALSO, THERE WERE PROBLEMS WITH THE TRANSMISSION CONTROL MODULE, BRAKES, WHEEL SENSORS, A CLOGGED THROTTLE BODY AND FOR THE PAST 18 MONTHS THERE HAS BEEN A POPPING SOUND COMING FROM THE LEFT SIDE OF THE STEERING COMPONENTS. THE DEALERSHIP MADE REPAIRS THREE TIMES, BUT... Read more
Incident date: Oct 10, 2010
TRUCK WAS RECALLED TO GIVE WARNING WHEN THE TRUCK GOES INTO REGENERATION. WHEN THE CHECK ENGINE LIGHT WOULD COME ON NOW FORD CURRENT FIX IS FOR THE MESSATO DISPLAY FOR JUST A FEW SECONDS. SO IT CAN BE IN THE REGENERATION MODE AND YOU WILL NOT KNOW IT. BACK TO THE SAME OLD SAFETY AND FIRE HAZARD AS BE FORE THE RECALL.. BEEN AT THE DEALER SEVERAL TIMES TO CORRECT THE PROBLEM. LAST TIME 10/11/10. *... Read more
Incident date: Oct 31, 2010
TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT WAS DRIVING 35 MPH, THE VEHICLE SUDDENLY STOPPED MOVING FORWARD. THERE WERE NO PRIOR WARNINGS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT A GEAR IN THE TRANSMISSION NEEDED TO BE REPLACED; THE PART HAD BEEN RE-ENGINEERED AS IT WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE AP... Read more
Incident date: Nov 5, 2010
I WAS ON MY WAY TO WORK. WHILE SITTING AT A TRAFFIC LIGHT MY CAR STARTED JUMPING. WHEN I PULLED OFF FROM THE LIGHT I NOTICED THE ENGINE WOULD RACE BUT THE CAR WOULD NOT ACCELERATE OVER 30 MPH. ONCE I GOT TO THE NEXT LIGHT I TRIED TO PULL OFF BUT THE CAR JUST STALLED AND WOULD NOT MOVE ANY FURTHER. I BROKE DOWN IN THE MIDDLE OF THE HIGHWAY DURING RUSH HOUR WITHOUT ANY WARNING OR ANY FAILURE LIGHTS ... Read more
Incident date: Nov 4, 2010
TLA*THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING WAS APPROXIMATELY 5 MPH, THE VEHICLE BEGAN MAKING A NOISE AND IT SUDDENLY STOPPED MOVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER OFFERED TO GIVE HER A 50% DISCOUNT ON THE REPAIR COSTS. THE VIN ... Read more
Incident date: Nov 5, 2010
KEY STUCK IN IGNITION, ABLE TO TURN CAR OFF, BUT WILL NOT TURN PAST ACC POSITION TO REMOVE KEY. CAR WILL SHIFT INTO PARK AND OUT AGAIN, BRAKE INTERLOCK STILL WORKS. *TR
Incident date: Nov 3, 2010
I WAS DRIVING HOME FROM NIGHT CLASSES ONE NIGHT AND MY CAR WOULD START TO SHAKE AT THE STOP LIGHT (WHILE IDLING) WHEN I PROCEEDED TO GO THE CAR WOULD NOT GO INTO GEAR AND WOULD PUTT THROUGH THE INTERSECTIONS. AS I WAS DRIVING HOME I GOT STUCK IN THE MIDDLE OF AN INTERSECTION WITH ONCOMING TRAFFIC. THIS GOT WORSE AS I DROVE AND I PRAYED ALL THE WAY HOME THAT I WOULD NOT ENCOUNTER ANOTHER RED LIGHT.... Read more
Incident date: Jun 15, 2010
2001 HONDA ODYSSEY EX: TRANSMISSION DROPPED "SLAMMED" INTO LOWER GEAR WHEN DECELERATING BELOW 40 MPH. OCCURRED ABOUT ONCE PER MONTH AND TRANSMISSION BEGAN TO SHIFT MORE HARSHLY AS TIME PROGRESSED. MILEAGE AT TIME OF FIRST INCIDENT WAS JUST OVER 117,000. HONDA DEALER REPRODUCED THE PROBLEM AND RECOMMENDED REPLACEMENT OF THE TRANSMISSION. *TR
Incident date: Jun 1, 2010
THIS REPORT CONCERNS A SAFETY ISSUE WITH A 2006 BMW Z4 WITH A 3.0 ENGINE AND AUTOMATIC TRANSMISSION. THE VEHICLE HAS AN INTERMITTENT PROBLEM THAT BEGAN EARLIER THIS YEAR. THE VEHICLE WILL BEGIN ACCELERATING WITHOUT DEPRESSING THE ACCELERATOR AND WILL SOMETIMES MAINTAIN A CONSTANT SPEED WHEN THE FOOT IS TAKEN OFF THE ACCELERATOR. IT WILL ACCELERATE WELL PAST 100MPH WITHOUT STOPPING. THE THREE W... Read more
Incident date: May 23, 2010
I OWN A 2004 NISSAN MAXIMA 3.5SL 5-SPEED. A COUPLE MONTHS AGO THE TRANSMISSION STARTED JERKING BAD EVERYTIME IT SWITCHED GEARS. I HAVE LOOKED INTO THIS AND THERE ARE MORE PEOPLE WITH THIS PROBLEM. I WOULD THINK THEY WOULD HAVE DONE A RECALL AS THIS IS A SERIOUS PROBLEM. IT JERKS REALLY BAD SOMETIMES THAT IT HAS ALMOST CAUSED ME TO GET IN A COUPLE OF CAR ACCIDENTS BECAUSE IT TAKES LONG TO SHIFT AND... Read more
Incident date: Apr 5, 2010
SAME AS EVERYONE ELSE. MY 2005 NISSAN MAXIMA'S TRANSMISSION IS SLIPPING. IT MAKES A "POPPING" NOISE. I HAVE HAD THE MOTOR MOUNTS REPLACED. IT STILL NEEDS STRUT MOUNTS & POSSIBLY NEW STRUTS. I HAVEN'T HAD ANY "NEAR MISSES" IN TRAFFIC OR ANYTHING THOUGH. I AM UNEMPLOYED & CAN'T AFFORD TO FIX IT IN ORDER TO SELL IT. I'M SURE THE "CORPORATE" PEOPLE AT NISSAN DOESN'T HAVE ANY OF THESE DILEMMAS. *TR
Incident date: Oct 25, 2010
MY 2006 NISSAN MAXIMA HAS BEEN EXPERIENCING A SLIP IN THE TRANSMISSION. THE OTHER DAY I TRIED TO CROSS A STREET AND IT SLIPPED ALMOST CAUSING A CRASH WITH A SEMI TRUCK THAT COULD NOT HAVE STOPPED IN TIME. IT FINALLY CAUGHT BUT WAS A CLOSE CALL. NISSAN HAS DONE NOTHING TO ADMIT OR ADDRESS THE ISSUES WITH THE TRANSMISSION AND I HAVE READ MANY SIMILAR STORIES ONLINE. WHAT CAN BE DONE TO HOLD NISSAN R... Read more
Incident date: Nov 3, 2010
PREMATURE TRANSMISSION FAILURE. 105000 MILES. FLUID REPLACED AT RECOMMENDED 60K INTERVAL. NO INDICATION OF TRANSMISSION PROBLEMS. VAN WAS PARKED, STARTED AND WOULD NOT GO INTO GEAR. *TR
Incident date: Oct 16, 2010
I HAVE JUST PURCHASED A 2006 MAXIMA THAT HAS A TERRIBLE PROBLEM SOMEWHERE IN THE TRANSMISSION. WHEN I'M DRIVING I CAN FEEL THE CAR SLIP OUT OF GEAR AND CAUSE IT TO VIOLENTLY JERK LIKE A REAR END COLLISION EXCEPT THERE IS NOT ONE. I DON'T HAVE ANY LIGHTS ON TO DETECT A PROBLEM BUT I HAVE SEEN ONLINE THAT OTHERS HAVE HAD THE SAME ISSUE. I DO NOT WANT TO BE THE NEXT ONE DEAD ON THE INTERSTATE BECAUSE... Read more
Incident date: Oct 25, 2010
THE PROBLEM FIRST APPEARED WITH HARD, ALMOST VIOLENT JERKING WHEN SHIFTING GEARS. NOT TOO LONG AFTER THAT STARTED, I WAS DRIVING ON THE FREEWAY WHEN THE TRANSMISSION CEASED AND I HAD TO LIMP IT OFF TO THE SIDE OF THE ROAD AND BE TOWED. THE TRANSMISSION, TORQUE CONVERTER AND MOTOR MOUNTS HAD TO BE REPLACED. THE MOTOR MOUNTS WERE BROKEN FROM THE HARD SHIFTING. IT WAS OUT OF WARRANTY BY SIX MONTHS.... Read more
Incident date: Sep 15, 2009
09/2009 VEHICLE DIED WHILE DRIVING IN MIDDLE OF TRAFFIC TOWED TO DEALER, SUGGESTED CAR HAD AN ELECTRICAL PROBLEM AND FIXED. 08/16/2010 VEHICLE CHECK ENGINE LIGHT CAME ON AND VEHICLE WAS JERKING BEFORE IT DIED WHILE DRIVING IN TRAFFIC, TOWED TO DEALER SUGGESTED TRANSMISSION WAS BAD AND FIXED. 09/14/2010 VEHICLE ENGINE WOULD NOT TURN OVER TO START, WHEN STARTED DROVE 5 MILES AND STALLED IN THE MID... Read more
Incident date: Nov 4, 2010
2006 DODGE CHARGER IS STUCK IN PARK. PINK EMERGENCY RELEASE DESCRIBED IN THE MANUEL DOES NOT WORK TO RESOLVE THE PROBLEM. WHILE RESEARCHING A POSSIBLE FIX I NOTICED THAT THIS IS A COMMON DEFECT EVEN ON NEWER CHARGERS. I BELIEVE THAT PAYING FOR A REPAIR THAT IS SO COMMON AND UNCONTROLLABLE IS SENSELESS.
Incident date: Oct 1, 2006
THE CAR WHILE DRIVING FEELS LIKE IT JERKS OUT OF GEAR FOR A FEW SECONDS INTO NEUTRAL. WHEN IT JERKS, THE GAS PEDAL DOESN'T WORK. I LOSE ACCELERATION. THIS IS DANGEROUS BECAUSE I COULD GET REAR-ENDED WHEN LOSING SPEED SO FAST. WHEN IT DOES THIS AT LEAST 5 OR SIX TIMES DURING A TRIP. WE TOOK THE CAR FOR DIAGNOSTIC AT GOSS SUZUKI BUT THEY COULDN'T GET AN ERROR CODE TO FIND THE CAUSE. THEY SAID IT MIG... Read more
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 4, 2010
Incident date: Aug 3, 2010
THE TRANSMISSION FAILED AT 52,800 MILES. NO "SLAMMING" OF GEARS OR SHUDDERING OR DIFFICULTY IN SHIFTING THAT WOULD INDICATE AN ISSUE. TRANSMISSION SERVICED AT 40,000 MILES AND OIL CHANGE/FLUID CHECK AND STATE INSPECTION PASSED 8 WEEKS PRIOR TO FAILURE. WHEN SHIFTED INTO REVERSE, GEAR WOULD NOT ENGAGE FOR SEVERAL SECONDS. BECAUSE ACCELERATION/GAS HAD BEEN GIVEN, WHEN THE GEAR DID ENGAGE, THE ENGINE... Read more
Incident date: Nov 3, 2010
2001 HONDA CIVIC TRANSMISSION FAILURE. 1. THE CAR IS ONLY 9 YEARS OLD WITH 85000 MILES. JUST DRIVING THE CAR ON THE ROAD, AND THE CAR LOST SPEED SUDDENLY AND ALMOST CAUSED A MAJOR ACCIDENT. 2. THE FAILURE WAS ONE TIME BUT ALMOST LIFE THREATENING. 3. HAD TO REPAIR THE TRANSMISSION. THERE ARE SO MANY COMPLAINTS ABOUT 2001 HONDA CIVIC TRANSMISSION. NHTSA CLAIMS THAT THESE COMPLAINTS ARE IM... Read more
Incident date: Jan 12, 2005
2004 FORD EXPLORER, PURCHASED NEW. EVERY SINCE I HAVE OWNED THE CAR IT HAS HAD A TRANSMISSION PROBLEM AND WILL NOT GEAR DOWN WHEN TURNING OR SLOWING DOWN FROM A NORMAL RATE OF SPEED. THEN TAKES APX 20-25 SECONDS TO CATCH BACK UP WHEN ACCELERATOR PRESSED..HAS CAUSED ME TO ALMOST BE HIT SEVERAL TIMES.. BECAUSE IT WON'T GO WHEN IT DOES CATCH UP THERE IS A HARD BUMP IN THE CAR AND LOUD SOUND..VERY AG... Read more
Incident date: Mar 14, 2010
TL*THE CONTACT OWNS A 2010 TOYOTA COROLLA. THE CONTACT STATED THAT WHEN SHE DRIVING IN THE CITY AT 30-40 MPH, THE VEHICLE WOULD DOWNSHIFT WHEN SHE TOOK HER FOOT OFF THE ACCELERATOR PEDAL; IT WOULD SLOW DOWN AS WELL AS IF THE BRAKE PEDAL WAS BEING DEPRESSED. ALSO, THE CONTACT NOTICED THAT WHEN SHE ATTEMPTED TO BRAKE, THE ABS WOULD SUDDENLY ACTIVATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP... Read more
VOLKSWAGEN
CC
(2010) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 3, 2010
Incident date: Aug 28, 2010
WHEN CAR IS COLD, ACCELERATION-STOPPING IS FINE. AFTER ENGINE IS WARM, TAKE FOOT OFF BRAKE AND CAR LUNGES FORWARD TWO OR MORE TIMES. WHEN ACCELERATE, THERE IS SLIGHT HESITATION THEN IT CLUNKS AND PROCEEDS FORWARD, THROWING PASSENGER HEADS BACKWARDS. MENTIONED PROBLEM TO DEALER AT FIRST OIL CHANGE, BUT WAS TOLD THAT'S JUST THE WAY THE NEW TRANSMISSION OPERATES. WAITING TO SEE IF RECALL ISSUED BEFOR... Read more
Incident date: Apr 28, 2007
TL*THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 65 MPH WHEN SHE HEARD A DRIPPING NOISE COMING FROM THE ENGINE AND THE AIR BAG LIGHT WAS CONSTANTLY ON. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO LOCATE A FAILURE. THE FAILURE CONTINUED TO OCCUR. SHE ALSO STATED THAT THE PASSENGER FRONT DOOR HANDLE CAME OFF. THE VEHICLE WAS PURCHASED IN APRIL 2007 BY JUNE 2007 ... Read more
Incident date: Sep 1, 2010
2003 VOLVO XC 70 WITH GEARTRONIC TRANSMISSION FAILURE AT 75K MILES. TRANSMISSION FLARES WHEN SHIFTING GEARS AND MAKES CLUNKING NOISE WHEN DOWNSHIFTING INTO FIRST GEAR AT STOPS. TRANSMISSION FLUID HAS BEEN CHANGED AND SOFTWARE REFLASHED, PROBLEM REMAINS. *TR
Incident date: Oct 28, 2010
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE VEHICLE WOULD NOT SHIFT INTO REVERSE FROM THE PARK POSITION. IN ORDER SHIFT INTO REVERSE HE HAD TO SHIFT THE VEHICLE INTO NEUTRAL AND ALLOW IT TO SLOWLY ROLL BACKWARDS. UPON DRIVING THE VEHICLE HE ALSO NOTICED THE VEHICLE WOULD NOT SHIFT INTO 6TH GEAR. A DIAGNOSTIC TEST WAS NOT PERFORMED. THE FAILURE AND CURRENT MILEAGES WERE 50,000.
VOLKSWAGEN
BEETLE
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 3, 2010
Incident date: Nov 2, 2010
AT 64,000 MILES MY 2004 VW , AUTOMATIC, BEGIN TO "JUMP" GEARS BETWEEN THE 1ST AND 2ND GEAR AFTER IT WARMED UP. IT GOT PROGRESSIVELY WORSE AND I TOOK IT IN TO THE DEALER. AFTER BEING TOLD THAT THE WARRANTY WAS OUT, I WAS TOLD THAT THEY WERE CERTAIN IT WAS THE GEAR BOX BECAUSE THE TRANSMISSION DID NOT SHOW UP IN THE DIAGNOSTIC AS THE PROBLEM. THEY DID NOT GUARANTEE THAT THE GEAR BOX WOULD FIX THE... Read more
Incident date: Oct 28, 2010
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH WHEN THE RPMS INCREASED UP TO 405 AND THE OVER DRIVE LIGHT ILLUMINATED AS WELL. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND WAS ABLE TO RESTART THE VEHICLE IT RECURRED. THE DEALER WAS INFORMED ABOUT THE FAILURE AND THEY STATED THAT THE BANDS IN THE TRANSMISSION ARE SHOT AND WILL HAVE TO BE REPLACED. THE VEHIC... Read more
Incident date: Sep 30, 2010
2005 FORD FREESTAR TRANSMISSION. SUDDEN AND COMPLETE LOSS OF POWER DUE TO TRANSMISSION FAILURE. OCCURRED AT 60KM/H ON BUSY ROAD. REPAIR OF TRANSMISSION WAS REPLACEMENT OF TORQUE CONVERTER SHAFT SPLINES. WARRANTY WAS 5 YR OR 100,000 KM. VEHICLE WAS STILL UNDER THE 5 YEAR TIME FOR WARRANTY. TOTAL MILEAGE WAS 110,000. MY PERSONAL MILEAGE WAS UNDER THE 100,000 WARRANTY BUT VEHICLE HAD 13,000 DEALE... Read more