Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Nov 2, 2010
I WAS DRIVING MY 2004 HONDA ACCORD EX V6 ON THE FREEWAY AT 65 MPH. ALL OF THE SUDDEN THE CAR JERKED AND FELT LIKE IT DOWNSHIFTED AND THE VEHICLE ABRUPTLY SLOWED FROM 65 MPH TO 30MPH IN A MATTER OF SECONDS. LUCKILY THERE WAS NOT A CAR DIRECTLY BEHIND ME AND I WAS ABLE TO PULL THE CAR TO THE SIDE OF THE ROAD WITHOUT AN ACCIDENT. IF THERE HAD BEEN SOMEONE DIRECTLY BEHIND ME THEN THERE WOULD HAVE BEEN... Read more
Incident date: Nov 8, 2010
PULLING ONTO A MAJOR HIGHWAY AND THE ACCELERATION STOPPED AS IF THE CAR WAS IN NEUTRAL. NO PRIOR WARNING OR ENGINE LIGHT. ALMOST WAS REAR ENDED BY A TRUCK GOING ATLEAST 55 MPH. CAR HAD TO BE TOWED TO PRINCETON HONDA WHERE I ORIGINALLY PURCHASED THE CAR. SINCE THE CAR HAD 98,563 IT WAS OUT OF WARRANTY DESPITE THE GEAR 2 RECALL IN 2004. PRINCETON HONDA QUOTED $4200 FOR A REBUILT TRANSMISSION AND... Read more
Incident date: Jan 3, 2008
THERE IS A CHECK ENGINE LIGHT ON AND THE VAN RUNS ROUGH AND ALMOST STOPS RUNNING. THERE IS AN ERROR CODE P0171 AND P0174. AFTER TAKING IT TO THE FORD DEALERSHIP FOR THE AXEL RECALL, IT WAS NOTED THAT THERE IS SOMETHING WRONG WITH THE TRANSMISSION, TOO. IT SEEMS LIKE THESE ARE ALL DEFECTS THAT FORD IS AWARE OF, BUT DOES NOTHING TO FIX FOR THE CONSUMERS OF THEIR CARS. *TR
Incident date: Nov 5, 2010
MY 2001 HONDA ODYSSEY TRANSMISSION FAILED AT 87000 MILES LYNNWOOD HONDA DEALER SOLD AND INSTALLED A REBUILT TRANSMISSION FOR $3600. THE REBUILT TRANSMISSION FAILED IN LESS THAN A YEAR AT 37000 MILES. I BELIEVE THEY INSTALLED A FAULTY TRANSMISSION. HONDA SAYS THEY WON'T ASSIST ME. RESULTS: I LOST $3600 DOLLARS ON THE REPAIR. PLUS I HAVE A VAN WORTH $7000(KBB) THAT DOESN'T WORK. TOTAL LOSS $11... Read more
Incident date: Nov 8, 2010
I CURRENTLY OWN A 2006 ACURA MDX. THE VEHICLE CURRENTLY HAS 86,000 MILES AND HAS BEEN SERVICED EXCLUSIVELY BY ACURA. ALL RECOMMENDED SERVICES HAVE BEEN PERFORMED BY ACURA. THE CAR WAS JUST RETURNED TO ME AFTER HAVING ITS 3RD TRANSMISSION REPLACED. THIS TIME THE CAR BROKE DOWN DURING AN ACCELERATION ONTO A MAJOR HIGHWAY ALMOST CAUSING A TRAFFIC INCIDENT. THE TRANSMISSION HAS BEEN IDENTIFIED AS A FA... Read more
Incident date: Oct 24, 2010
2010 F150 ERRATIC AND HARD DOWN SHIFTING. IN STOP AND GO TRAFFIC VEHICLE OFTEN LURCHES FORWARD. EVENTUALLY WILL CAUSE MINOR CRASHES UNLESS ONE DRIVES WITH EXTREME CARE. FORD BLOGS ARE FULL OF SIMILAR COMPLAINTS, YET DEALER SAYS THERE ARE NO PROBLEMS. *TR
Incident date: Nov 10, 2010
VEHICLE SLAMS INTO FIRST GEAR UPON DECELERATION AND "SLIPS" IF YOU TAKE YOUR FOOT OFF THE GAS PEDAL AND THEN ACCELERATE IMMEDIATELY, AS IN TRAFFIC CONDITIONS. WHEN TRANSMISSION GETS IN STOP AND GO TRAFFIC IT WILL SLAM INTO GEAR BEFORE ACCELERATION OCCURS. CAR WAS AT BMW DEALER FOR SEVEN DAYS WITH ALL SOFTWARE UPGRADES THAT DEALER SUGGESTED WERE PERFORMED AND STILL SAME PROBLEM. NO CALL BACKS TO DA... Read more
Incident date: Nov 8, 2010
I WAS DRIVING MY 2011 HYUNDAI SONATA SE. I WAS TRAVELING AT 45 MPH WHEN THE CAR SHUTTERED MADE A LOUD "CLUNKING" NOISE AND DOWNSHIFTED INTO 4TH GEAR. CAR WOULD THEN FAIL TO SHIFT INTO 5TH OR 6TH GEAR. WOULD NOT ACCELERATE TO HIGHWAY SPEEDS. I HAD THE CAR TOWED TO THE DEALER. THEY COULD NOT REPLICATE THE PROBLEM BUT DID FIND CODE DTC PO0748. THE DEALER REPLACED THE TRANSMISSION AT THE MANUFACT... Read more
Incident date: Nov 10, 2010
SUDDEN (AND SILENT) AUTOMATIC TRANSMISSION FAILURE ON 2004 MERCURY MONTEREY WITH 59876 MILES. STOPPED AT A SIGNAL LIGHT, PROCEEDED ON GREEN LIGHT AND ACCELERATED TO 30 MPH, NO PROBLEMS, NORMAL ACCELERATION. PROCEEDED 500 FEET AND STOPPED AT RAIL ROAD CROSSING. VAN LOST MOTIVE POWER AND STOPPED. THE ENGINE REVVED BUT VAN DID NOT MOVE. NO WARNING, NO LIGHTS,NO SOUND, VAN WILL NOT MOVE. BLOCKED... Read more
Incident date: Nov 1, 2010
IN THE PAST TWO WEEKS FOLLOWING A RAPID BRAKING MY 2005 TOYOTA SEQUOIA SURGED FORWARD UPON ACCELERATION REQUIRING APPLYING THE BRAKES TO STOP THE SUDDEN LURCHING FORWARD. THIS HAS OCCURRED ON THREE OCCASIONS OVER A TEN DAY PERIOD. *TR
VOLKSWAGEN
BEETLE
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 11, 2010
Incident date: Apr 8, 2007
2004 NEW BEETLE CONV TURBO . ALWAYS IN SHOP. ALWAYS HAD PROBLEMS. IN THE SHOP MORE THAN AT HOME. ELEC ISSUES,WINDOWS NOT WORKING, AIR BAG LIGHTS FLASHING, TOP STAYING DOWN WONT GO UP ONE REPAIR AFTER ANOTHER. NOW THE TRANSMISSION IS GONE. WHAT A PIECE OF [XXX]. JUST HOPE SOME ONE READS THIS AND TALKS THEIR DAUGHTER OR WIFE OUT OF MAKING A 20,000 DOLLAR MISTAKE. INFORMATION REDACTED PURSUANT TO... Read more
Incident date: Nov 10, 2010
TRANSMISSION SLIPPAGE DURING SHIFT FROM FIRST TO SECOND GEAR WHEN ACCELERATING FROM A COMPLETE STOP, AS IF THE VEHICLE CANNOT GAIN TRACTION. ROLLING BACKWARD AT AN INCLINE FROM A COMPLETE STOP, WHEN THE ACCELERATOR IS PRESSED. ENGINE SPEEDS UP, TRANSMISSION DOES NOT IMMEDIATELY SHIFT, AND WHEN IT DOES FINALLY ENGAGE THE SHIFT IS EXTREMELY ROUGH, WITH A NOTICEABLE LOSS OF ACCELERATION/POWER. OBDII ... Read more
Incident date: Nov 7, 2010
MY CAR STARTED MAKING A GRINDING NOISE WHEN IM GOING INTO SECOND GEAR AND THEN FINALLY ON SUNDAY 10-7-2010 I WAS DRIVING ON THE FREEWAY AND ALMOST GOT HIT BY AN 18 WHEELER BECAUSE MY CAR WOULD NOT ACCELERATE AND MY BRAKES WOULDN'T STOP THE CAR. I WAS RIGHT BY AN EXIT SO I COASTED OFF AND THANK GOD THERE WAS NOT A CAR IN FRONT OF ME. MY CAR WAS TOWED FROM A GAS STATION THROUGH MY EMERGENCY ROAD SID... Read more
Incident date: Nov 9, 2010
MY 2001 HONDA CIVIC HAS BEEN GIVING ME SLIGHT TRANSMISSION PROBLEMS OVER THE PAST YEAR. THIS WEEKEND, IT WOULD REV UP BEFORE IT FELL INTO GEAR. I TOOK THE CAR INTO MY MECHANIC FOR AN OIL CHANGE AND TO HAVE HIM CHECK THE TRANSMISSION OUT AND I'M NOW FACED WITH A $1600 REPLACEMENT TRANSMISSION. I DON'T DRIVE THE CAR HARD AND I HAVE 57800 MILES ON MY CAR. THIS IS FAR TOO LITTLE TO HAVE TO REPLACE... Read more
Incident date: Nov 10, 2010
JUST ANOTHER DAY OF DRIVING DOWN THE STREET ON THE BUMPY ROAD. WHEN I FINALLY PASS THE CONSTRUCTION AREA TO THE NEWLY PAVED ROAD TO COME TO A STOP AT THE LIGHT, CAR STARTED TO SKID LOCKED UP THE FRONT WHEEL. WHOLE VAN SHACK. THEN THE ABS AND BRAKE LIGHT CAME ON. IT WAS A LIFE OR DEATH EXPERIENCE FOR ME! NOW THE ABS AND BRAKE LIGHT LID UP ON THE REGULAR BASES. HELP!! *TR
Incident date: Nov 5, 2010
2001 HONDA ODYSSEY. TRANSMISSION DEFECTIVE. AGAIN. THE ORIGINAL WAS REPLACED BY HONDA UNDER EXTENDED WARRANTY AROUND 60,000 MILES (APPROXIMATELY 4 YEARS AGO). SECOND TRANSMISSION FAILED THE OTHER DAY WITH LESS THAN 40,000 MILES ON IT. CLEARLY, HONDA DID NOT REPLACE THE TRANSMISSION THE FIRST TIME WITH A TRANSMISSION THAT CORRECTED THE DESIGN FLAW. RATHER, THEY INSTALLED A REBUILT TRANSMISSIO... Read more
CHEVROLET
TRAILBLAZER
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 10, 2010
Incident date: Nov 9, 2010
TL*THE CONTACT OWNS A 2006 CHEVROLET TRAILBLAZER. AFTER STOPPING THE VEHICLE SHE SHIFTED INTO PARK AND REMOVED HER FOOT OFF OF THE BRAKE PEDAL; THE VEHICLE SURGED FORWARD UNTIL SHE REAPPLIED PRESSURE TO THE BRAKE PEDAL. ONCE THE VEHICLE STOPPED SHE NOTICED THAT THE INSTRUMENT PANEL DISPLAYED THAT THE VEHICLE WAS STILL SHIFTED IN DRIVE EVEN THOUGH THE GEAR SHIFT LEVER WAS IN PARK. IN ORDER TO TURN ... Read more
Incident date: Nov 6, 2010
DEFINITE PROBLEM WITH TRANSMISSION SLIPPING. CLUTCH DOESN'T ENGAGE SOMETIMES. TRYING TO ACCELERATE FROM A COMPLETE STOP AND THE CAR WON'T MOVE. SERVICE ENGINE LIGHT CAME ON, D5 LIGHT HAS STARTED BLINKING AND THE TCS LIGHT IS COMING ON INTERMITTENTLY NOW. TOOK IT TO AN ACURA DEALERSHIP YESTERDAY AND THEY SAID THE TRANSMISSION IS BAD AND DEFINITELY NEEDS TO BE REPLACED. I BOUGHT THE CAR USED AN... Read more
Incident date: Nov 10, 2005
DRIVING NORMAL ON THE HIGHWAY @ ~65MPH, TRANSMISSION BEGINS TO SLIP AND THEN SUFFERS FROM A LOSE OF ALL ACCELERATION POWER, CAR ACTS LIKE IT IS IN NEUTRAL. COULD HAVE BEEN IN AN ACCIDENT IF IT HAPPENED WHILE MERGING ONTO THE HIGHWAY. *TR
Incident date: Nov 9, 2010
WARNING SIGNS STARTED WITH A HARD SHIFT FROM 1ST TO 2ND AT 100K. TURNED INTO HARD SHIFT THEN UPTICK OF 500 RPMS BETWEEN 2ND AND 3RD. PERFORMED TRANSMISSION FLUSH. SAME STUFF UNTIL A WEEK LATER EVEN SMALLER 250 RPM UPTICK BETWEEN 3RD AND 4TH, BUT NO HARD SHIFT FROM 1ST TO 2ND. TOLERABLE. DRIVING ALONG HIGHWAY (4TH?) GIVES OUT AT 3500 RPM'S AND KEEPS REVVING ALMOST REDLINE, CAR COASTS AT 62. I TRY S... Read more
MERCEDES-BENZ
SLK320
(2001) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 10, 2010
Incident date: Oct 1, 2010
TL*THE CONTACT OWNS A 2001 MERCEDES BENZ SLK320. WHEN THE BRAKES WERE APPLIED THE VEHICLE STALLED. HE WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HIS RESIDENCE WHERE AN INDEPENDENT MECHANIC INFORMED HIM THAT TRANSMISSION FLUID WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 70,000. THE VIN WAS UNAVAILABLE.
MERCURY
MOUNTAINEER
(2002) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 10, 2010
Incident date: Nov 10, 2010
TL*THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. WHILE THE VEHICLE WAS PARKED, A 19 MONTH OLD TODDLER SITTING IN THE DRIVER'S SEAT MOVED THE GEAR SHIFTER INTO REVERSE WITHOUT THE KEYS BEING IN THE IGNITION. THE REAR DOOR WAS OPEN AND THE VEHICLE CRASHED INTO A GATE AND ROLLED INTO THE MIDDLE OF THE STREET. THE REAR DOOR AND THE GATE WERE DAMAGED. THERE WERE NO INJURIES. A POLICE REPORT WAS... Read more
Crash
Incident date: Jun 19, 2009
TL*THE CONTACT OWNS A 2003 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 30 MPH HE ENGAGED THE ACCELERATOR PEDAL AND IT TOOK A FEW SECONDS BEFORE THE VEHICLE WOULD ACCELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED HIM THAT THE TRANSMISSION NEEDED TO BE REPLACED AND THAT THE ECM CARD NEEDED REPROGRAMMING. THE FAILURE STARTED IN JUNE 2009. THE VEHICLE WAS NOT REPAIRED AND THE VEHICLE ... Read more
Incident date: Nov 7, 2010
I EXPERIENCED A CATASTROPHIC BREAKDOWN OF THE TRANSMISSION IN MY 2003 HONDA ODYSSEY WHILE I WAS DRIVING ON A LOCAL HIGHWAY. THE CAR LITERALLY STOPPED WHILE DRIVING AND TURNED COMPLETELY OFF, RENDERING THE CAR UNCONTROLLABLE. WE NARROWLY MISSED BEING HIT FROM BEHIND. MY CAR HAS 83,000 AND HAS BEEN METICULOUSLY MAINTAINED INCLUDING TRANSMISSION POWER FLUSHES. THIS IS THE 2ND TRANSMISSION IN THIS V... Read more
Incident date: Aug 1, 2010
2004 NISSAN MAXIMA 78,000 MILES PURCHASED FROM ABC NISSAN ON NOV 17, 2009. TRANSMISSION JERKS WHEN SHIFTING FROM 1ST TO 2ND GEAR. I'VE HAD TWO ENGINE MOUNTS REPLACED, THREE TIRES AND PRESSURE HOSE. I AM NOW TOLD I WILL NEED TO PURCHASE A NEW TRANSMISSION AND I HAVEN'T EVEN OWNED THE CAR FOR A YEAR. *TR
Incident date: Nov 7, 2010
THE SHIFT LEVER POSITION INDICATOR LOCATED IN THE INSTRUMENT PANEL CLUSTER DOES NOT ILLUMINATE AT VARIOUS TIMES. THIS HAS HAPPENED ON AND OFF FOR A WHILE AND I DECIDED TO RESEARCH THE ISSUE. I FOUND A SIMILAR RECALL FOR THIS MODEL YEAR VEHICLE ON YOUR WEBSITE, BUT GM REFUSES TO COVER THE DEFECT ON MY VIN. I RECENTLY ALMOST HIT SOMEONE BEING IN THE WRONG GEAR. THIS MATCHES A PREVIOUS RECALL ID OF... Read more
Incident date: Nov 6, 2010
WHILE DRIVING MY TOYOTA RAV 4 BUILD SEP/2010, COMPLIANCE OCT 2010 AT 20KM PER HOUR, AUTOMATIC, I WAS BEGINNING TO BRAKE GENTLY AND MOVE INTO NEUTRAL WHEN THE ENGINE REV UP AT 8000 RPM. I COMPLETED THE MANEUVER TO PUT THE CAR IN NEUTRAL (WITHIN MILLISECONDS OF THE PROBLEM HAPPENING) AND AFTER WATCHING THE CLOCK SHOWING 8000 RPM FOR 1 SECOND I TURNED THE CAR OFF. I DID NOT SUFFER ANY INJURIES, BUT I... Read more
Incident date: Oct 28, 2010
NO EVENTS LEADING UP TO THE TRANSMISSION FAILING AT ABOUT 90,000 MILES ON THE HIGHWAY. $3500. REPAIR FOR RADIATOR AND FULL RE-BUILD OF TRANS. *TR
Incident date: Feb 5, 2010
I AM AN OWNER OF THREE HONDA VEHICLES DUE TO THEIR RELIABILITY. I BOUGHT THE 2002 HONDA ACCORD EX V6 RIGHT AFTER CHRISTMAS (DEC 26TH, 2009). I BOUGHT IT FOR MY TWO SONS TO USE (AGES 17 AND 18). A LITTLE OVER A MONTH OF OWNING THE VEHICLE, MY YOUNGER SON REPORTED TO ME THAT WHILE HE WAS DRIVING THE VEHICLE, SEVERAL OF THE LIGHTS ON THE DASHBOARD WENT OFF INCLUDING THE ENGINE CHECK LIGHT, THE TCS... Read more
VOLKSWAGEN
BEETLE
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 9, 2010
Incident date: Oct 20, 2010
I HAVE A 2005 BEETLE CONVERTIBLE, NEVER IN AN ACCIDENT - UP TO DATE ON ALL MAINTENANCE WITH ONLY 64,450 MILES ON IT. A WEEK OR SO THE TRANSMISSION STARTED SLIPPING SO I TOOK IT TO MY MECHANIC. HE WAS HOPING IT WAS A SOLENOID, AND AN EASY FIX BUT IT TURNS OUT THAT THE TRANSMISSION NEEDS A REBUILD. HE CALLED HIS TRANSMISSION SPECIALIST WHO SAID - 'I WON'T EVEN TOUCH A BEETLE, IT'S LIKE PUTTING ON... Read more
Incident date: Jul 15, 2008
TL*THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER SIDE HEADLIGHT STOPPED FUNCTIONING. THE BULB HAD BEEN REPLACED FIVE TIMES. ALSO, WHILE DRIVING, THE VEHICLE JERKED FORWARD AND THE TRANSMISSION WOULD SLIP INTO GEARS. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000 AND THE CURRENT MILEAGE WAS 86,584.
VOLKSWAGEN
BEETLE
(2003) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 9, 2010
Incident date: Jul 1, 2009
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN NEW BEETLE CONVERTIBLE. THE CONTACT STATED THAT THE VEHICLE JERKED WHEN SHE CHANGED GEARS. THE FAILURE PROGRESSED OVER TIME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED WHICH WAS DONE AT THAT TIME. THE CONTACT ALSO STATED THAT BOTH THE FRONT WINDOW REGULATOR MOTORS FAILED; THE VEHICLE... Read more
Incident date: Sep 5, 2010
MY 2003 HONDA ACCORD 6 CYLINDER AUTO TRANSMISSION IS SLIPPING. WHEN THE CAR HEATS UP AND I TRY TO ACCELERATE...IT WILL NOT SHIFT INTO GEAR. *TR
BUICK
RENDEZVOUS
(2002) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 9, 2010
Incident date: Dec 8, 2005
I PURCHASED A USED 2002 BUICK RENDEZVOUS IN APRIL OF 2004 FROM A GM DEALERSHIP (ABOVE). IT IS AN AWD V6 CXL SUV. MY CAR MANUAL SPECIFICALLY STATES NOT TO USE ANYTHING OTHER THAN DEXCOOL ANTIFREEZE. I NEVER RECEIVED ANY NOTICE FROM GM OR THE DEALERSHIP OR DEXCOOL REGARDING THE PROBLEMS ON THIS VEHICLE AND DEXCOOL. EVEN AFTER THE LAWSUIT AGAINST GM IN 2008 I DID NOT GET NOTIFIED IN ANY WAY, AND ... Read more
Incident date: Nov 9, 2010
I WAS RECENTLY WARNED THAT MY 2003 TOYOTA RAV4 HAD MANY, MANY TRANSMISSION COMPLAINTS. NOT 2 DAYS LATER, MY RAV BEGAN SHOWING SIGNS OF TRANSMISSION FAILURE. I RESEARCHED THE ISSUE ON THE INTERNET TO FIND THAT THERE WERE AN UNUSUALLY LARGE NUMBER OF OWNERS WITH SIMILAR PROBLEMS, BUT FOUND NO RELIEF WITH TOYOTA. AFTER TAKING MY VEHICLE TO THE DEALER FOR ANALYZING, I WAS INFORMED IT NEEDED A NEW TRAN... Read more
Incident date: Nov 9, 2010
I HAVE A 2006 FORD FREESTAR AND TODAY IT DECIDED TO SLAM ON THE BRAKES ON THE FREEWAY WITHOUT MY FOOT TOUCHING THE BRAKE PEDAL. THE TRACTION CONTROL LIGHT BEGAN FLASHING AND WOULD NOT GO FASTER THAN 25 MPH. TURNED OFF TRACTION CONTROL BUTTON AND RAN FINE. TURNED TRACTION CONTROL BACK ON AND THE VAN SLAMMED ON THE BREAKS AGAIN. HAD TO PULL OVER TURN OFF MOTOR AND RESTART ENGINE TO MAKE THE VAN STOP... Read more
VOLKSWAGEN
BEETLE
(2003) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 8, 2010
Incident date: Nov 7, 2010
I BOUGHT A BRAND NEW VW BEETLE CONVERTIBLE IN 2003. A FEW YEARS AGO, I REPORTED A NUMBER OF INSTANCES OF A LURCHING PROBLEM TO MY SERVICE GUY AT THE VW DEALERSHIP, AND HE SAID THEY COULDN'T FIND A PROBLEM. A FEW MONTHS AGO, THE PROBLEM CAME BACK FULL FORCE, AND HE SAID EVENTUALLY I WOULD NEED A NEW TRANSMISSION. THE CAR HAS BEGUN LURCHING AND SHUDDERING VIOLENTLY WHEN SHIFTING, AND TODAY, MY RP... Read more
Incident date: Oct 22, 2010
2002 FORD EXPLORER TRANSMISSION EXPERIENCED PROBLEM. THE OVERDRIVE LIGHT BEGAN FLASHING AND THE VEHICLE SHIFTED INTO NEUTRAL. THERE WAS NO DOWN HILL ENGINE BRAKING. I STOPPED THE VEHICLE AND TURNED THE ENGINE OFF. WHEN I RESTARTED THE VEHICLE THE OVERDRIVE LIGHT WAS OFF AND REMAINED OFF FOR A FEW WEEKS. IT IS NOW BACK ON AGAIN. I FEEL THAT THE TRANSMISSION SHIFTING INTO NEUTRAL AND NOT PROVIDING ... Read more
VOLKSWAGEN
BEETLE
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 8, 2010
Incident date: Oct 20, 2010
TRANSMISSION IN 2005 VW BEETLE WITH 60,000 MILES ON IT IS SUDDENLY FAILING TO SHIFT. RESEARCH INDICATES THIS IS A WELL KNOWN ISSUE YET VW REFUSES TO STAND BEHIND THEIR PRODUCT. I EXPLAINED THAT THE SAFETY ASPECT OF THIS WAS NOT ACCEPTABLE. THEIR RESPONSE WAS TO OVER TO REPLACE THE TRANSMISSION AT A COST OF MORE THAN THE CURRENT VALUE OF THE CAR. *TR
Incident date: Nov 7, 2010
TL* THE CONTACT OWNS A 2006 QX56 INFINITI. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE BEGIN TO INDEPENDENTLY DECELERATE BEFORE COMPLETELY STALLING. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE DEALER WAS CONTACTED BUT OFFERED NO ASSISTANCE IN REPAIRING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 86,000.
Incident date: Jul 30, 2010
TL* THE CONTACT OWNS A 2009 CHEVROLET AVEO. THE CONTACT WAS DRIVING 5 MPH TO A STOP. AS HE ATTEMPTED TO ACCELERATE, THE VEHICLE BEGAN TO SHAKE AND VIBRATE EXCESSIVELY. THE VEHICLE WAS ALSO HESITANT TO ACCELERATE. THE DEALER WAS INFORMED OF THE FAILURE AND A DIAGNOSTIC TEST WAS PERFORMED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED NINE TIMES. THE VEHICLE WAS NOT REPAIRED.... Read more
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 8, 2010
Incident date: Oct 7, 2010
WE WERE DRIVING IN OUR 2005 PATHFINDER WHEN THE CAR DECIDED TO DECREASE SPEED ALL BY ITSELF AFTER WE PULLED OUT INTO AN INTERSECTION WITH TRAFFIC HEADED OUR WAY. TOOK THE CAR TO NISSAN DEALERSHIP WAS TOLD COOLANT LEAKING INTO TRANSMISSION DUE TO A DEFECTED SEAL IN THE RADIATOR TO FIX THE PROBLEM ECM,TCM, TRANSMISSION AND RADIATOR NEED TO BE REPLACED ABOUT 7,000 TO FIX THE PROBLEM NISSAN NEED TO CO... Read more
Incident date: Jan 15, 2010
MY 2005 HONDA PILOT SHUDDERS/VIBRATES (FEELS LIKE THE TRANSMISSION IS HAVING PROBLEMS) BETWEEN 25-55 MPHS WHILE ACCELERATING. THIS PROBLEM BEGAN AROUND 90,000 MILES AND HAS GOTTEN WORSE SINCE REACHING 112,000 MILES. *TR
Incident date: Nov 5, 2010
2004 NISSAN MAXIMA SHIMMY IN STEERING,TRANSMISSION JERK. *TR
Crash
Incident date: Nov 1, 2010
54,500 MILES ON A 2006 FORD FREESTAR. WILL NOT GO FORWARD OR REVERSE.... DEALER FOUND THE SPLINES ARE GONE ON THE PUMP IN THE TORQUE CONVERTER. AFTER RESEARCH FINDING THAT I AM NOT THE ONLY PERSON WITH THIS PROBLEM... THANKFULLY VEHICLE FAILED ON THE HIGHWAY INSTEAD OF A BUSY STREET IN OUR TOWN. *TR
Incident date: Aug 10, 2009
POWER TRAIN-AUTOMATIC VTI TRANSMISSION. *TR
Incident date: Oct 12, 2010
VTI TRANSMISSION. *TR
Incident date: Oct 28, 2010
CONTINUOUS TRANSMISSION SLIPPAGE AND RELATED ISSUES WITH MY HONDA CIVIC HYBRID. *TR
Incident date: Oct 27, 2010
2003 HONDA ODYSSEY TRANSMISSION TOTALLY WENT ON PALISADES PARKWAY LEAVING MY WIFE AND FRIEND STRANDED ON THE ROAD. THEY WERE VERY LUCKY THAT THERE WAS NOT A MAJOR ACCIDENT. THE CARE HAD TO BE LEFT PARTIALLY ON THE ROADWAY UNTIL HELPED ARRIVED. THERE WAS LITTLE WARNING BEFORE THE TRANSMISSION TOTALLY WENT. MY WIFE SAID THAT THE TRANSMISSION SLIPPED ONCE OR TWICE BEFORE IT TOTALLY WENT LEAVING MY ... Read more
Incident date: Oct 8, 2010
I AM A NAVAL OFFICER, SINGLE PARENT, FAITHFUL TAX PAYER, AND A FOSTER MOM. I COME TO YOU TODAY WITH A COMPLAINT ABOUT MY HONDA ACCORD AUTOMOBILE (2002 EX V6 ENGINE) TO WHICH I AM THE ORIGINAL OWNER, AND THE SERVICE I RECEIVED FROM AMERICAN HONDA AND HOEHN HONDA OF CARLSBAD CA. UP UNTIL THIS POINT, I HAVE NOT HAD MANY ISSUES WITH MY HONDA. MY HONDA ACCORD 2002 WAS A WONDERFUL CAR, MY VERY FIRST NE... Read more