Consumer Safety Complaints

Incident date: Sep 30, 2025

Transmission (10r80) shifted rough, leading to no 1-4th gear and no 10th gear or reverse. Had to do a rebuild of the transmission @80k miles and it still shifts ruff/clunking into gears

Incident date: Sep 30, 2025

Transmission (10r80) shifted rough, leading to no 1-4th gear and no 10th gear or reverse. Had to do a rebuild of the transmission @80k miles and it still shifts ruff/clunking into gears

Incident date: Feb 2, 2026

Transmission is slipping, this year of Silverado is known for this. Transmission clunks while driving and slips in and out of gear.

Incident date: Feb 2, 2026

Transmission is slipping, this year of Silverado is known for this. Transmission clunks while driving and slips in and out of gear.

Incident date: Feb 23, 2026

The contact owns a 2017 GMC Sierra Denali. The contact stated that while driving on the highway at an undisclosed speed, the vehicle jerked, failed to accelerate, and stalled. The vehicle was unable to shift into third gear. The check engine warning light was illuminated. The vehicle was drivable and was taken to the dealer. The vehicle was diagnosed with a wiring harness failure on the transmissi... Read more

Incident date: Oct 1, 2023

The contact owns a 2015 Infiniti Q50. While driving at various speeds, the transmission was slow to shift. The vehicle failed to properly accelerate while depressing the accelerator pedal, and the check engine warning light remained illuminated. The vehicle was taken to a local transmission mechanic to be diagnosed, and it was determined that the gear ratio and speed sensor inside the transmission... Read more

Incident date: Feb 1, 2025

The contact owns a 2013 Ford F-150. The contact stated that while driving at 35 MPH, the transmission independently downshifted from fifth gear to second gear. No warning lights were illuminated. The vehicle was driven to a nearby parking lot and parked. The vehicle was almost rear-ended because of the failure. The vehicle was towed to an independent mechanic, but it was not inspected. The vehicle... Read more

Incident date: Dec 10, 2025

See attached document for complaint.

1 injured

Incident date: Feb 5, 2026

The contact owns a 2019 RAM 1500. The contact stated that when his spouse started the vehicle during cold weather conditions, the engine was turned on, revved high, and the gear shift from park (P) to drive (D) inadvertently without the brake pedal being depressed. The contact stated that the vehicle jolted off and crashed into the door of a business. The contact's spouse sustained a head injury ... Read more

Crash 1 injured

Incident date: Jan 10, 2026

The contact owns a 2021 Honda Pilot. The contact stated that while the engine was idling and with the gear shifter in the park position, the contact reached into the vehicle from the front driver's door, and suddenly the vehicle began to slowly roll backwards. The contact was pushed to the ground, causing the front driver's side wheel to roll over the contact's right leg. The vehicle continued to ... Read more

Crash 1 injured

Incident date: Aug 1, 2025

I have a 2019 Ford edge my transmission began to shutter when I hit 60,000 miles. I researched it further and I see there’s a class action lawsuit regarding the transmission issues with the 2019 Edge I called for they told me there was no recalls on this vehicle for the transmission issues and that my powertrain warranty has expired and it’s nothing that they could do For it was very aware tha... Read more

Incident date: Dec 30, 2025

The contact owns a 2017 Ford Edge. The contact stated that while the contact's wife was driving at an undisclosed speed, the driver noticed unusual sounds. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended while the RPMs increased. No warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the torque co... Read more

Incident date: Dec 31, 2025

The contact owns a 2013 Ford F-150. The contact stated that while driving at approximately 50 MPH, the vehicle unexpectedly downshifted from 6th gear into a lower gear, and the check engine and transmission warning lights illuminated. As a result of the failure, the vehicle crashed into bushes. The contact also stated that the air bags did not deploy during the incident. The contact sustained a le... Read more

Crash 1 injured

Incident date: Dec 24, 2025

The contact's friend owns a 2018 Mercedes-Benz GLC 300. The contact stated that while the owner was driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended, and the gear shifter independently shifted to neutral(N). No warning lights were illuminated. In addition, the contact stated that the failure was persistent. The contact stated th... Read more

Incident date: Dec 22, 2025

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle remained stuck in 3rd and in 4th gears upon depressing the accelerator pedal. Additionally, the vehicle contact stated that the vehicle experienced a hard shift while driving. The contact stopped, parked, and turned off the vehicle for 10 minutes; however, the failure recurred whi... Read more

Incident date: Dec 30, 2025

The contact owns a 2015 Nissan Pathfinder. The contact stated that while driving at an undisclosed speed, there was a loud sound coming from the front of the vehicle. There was no warning light illuminated. Additionally, the contact stated that a family member had driven the vehicle and informed the contact that the vehicle was experiencing a transmission failure. The dealer was contacted. The veh... Read more

Incident date: Nov 6, 2025

See attached document for complaint.

Incident date: Dec 15, 2022

See attached document for complaint.

Incident date: Oct 18, 2025

See attached document for complaint.

Incident date: Jul 23, 2025

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 MPH, the vehicle started to shake and vibrate and decelerate. The vehicle was taken to a nearby mechanic who diagnosed that the alternator and alternator belt had failed and needed to be replaced. The alternator and alternator belt were replaced, and the vehicle was repaired. The contact stated that while drivi... Read more

Incident date: Mar 1, 2023

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission failed to shift properly. Additionally, the contact stated that while the transmission was shifting gear, there was a clunking sound coming from the gear shifter. The power train warning light was illuminated. The contact used a handheld scanner and retrieved DTC: P07F6-00 (Gear 9 In... Read more

Incident date: Aug 9, 2025

The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended and jolted. The contact stated that the failure occurred while driving between the second and the third gears. Additionally, the contact noticed that the vehicle made unusual sounds while shifting into gears. No war... Read more

Incident date: Sep 4, 2025

See attached document for complaint.

Incident date: Oct 4, 2025

The contact owns a 2015 Chevrolet Malibu. The contact stated that while driving approximately 45 MPH, the vehicle abruptly stopped in the middle of the road. The contact was able to continue driving. The vehicle was later taken to the local mechanic, who diagnosed that the torque converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer wer... Read more

1 injured

Incident date: Mar 5, 1998

The contact owns a 1995 N/A GMC Sierra 1500. The contact stated that after parking, turning the vehicle off, and exiting, the vehicle suddenly rolled forward, down a slight incline, and crashed into another parked vehicle. The cause of the failure was not determined. The manufacturer and local dealer were not contacted regarding the failure. In addition, while making a left turn into an intersecti... Read more

Crash 1 injured

Incident date: Mar 1, 1991

The contact owns a 1991 N/A Ford F-150. The contact stated that after parking, turning the vehicle off, and exiting, the vehicle suddenly began to roll backwards. The contact was able to get back into the moving vehicle, press the brake pedal to stop the vehicle from moving. During the incident, the contact sustained a right shoulder injury that did not require medical treatment. The manufacturer ... Read more

1 injured

Incident date: Aug 23, 2025

The subject vehicle, according to the third party administrator for the vehicle's insurance co. had a transmission malfunction. The vehicle is owned by a subcontractor for the purpose of delivery for a seller. The vehicle, according to the TPA, was put in park and the emergency brake was applied, as shown by the interior video camera, and the vehicle went in reverse while the employee was in th... Read more

Crash

Incident date: Jun 10, 2025

The contact owns a 2024 Kia Forte GT. The contact stated that while driving approximately 25 MPH on an off-ramp and making a right turn, the lane assist feature had malfunctioned, causing the vehicle to steer and crash into the guard rail. During the incident, the passenger side of the vehicle was damaged along with the guard rail. No injuries were reported. A police report was taken at the scene,... Read more

Crash

Incident date: Aug 16, 2025

The contact owns a 2014 Ford F-150. The contact stated that while driving approximately 70 MPH, the transmission suddenly downshifted into first gear, causing the vehicle to abruptly reduce speed. The vehicle was later taken to the local dealer, who diagnosed that the transmission range circuit and sensor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer wa... Read more

Incident date: Aug 21, 2025

The contact owns a 2021 Toyota Highlander. The contact stated that while driving at 40 MPH, there was an abnormal whining sound coming from the front of the vehicle. There was no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 49,729.

Incident date: May 15, 2025

The contact owns a 2015 Ford Focus. The contact stated that while driving approximately 20-30 MPH, the transmission started slipper while shifting out of 2nd gear with the message "Transmission Overheating" and the check engine warning light was illuminated. The vehicle was taken to a local Auto Zone and a diagnostic scanner retrieved DTC: P090C and P207A. The local dealer was contacted; however, ... Read more

Incident date: Aug 14, 2025

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly shuddered and hesitated. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the tra... Read more

Incident date: Jul 31, 2025

The contact owns a 2020 Chevrolet Malibu. The contact stated that on several occasions while attempting to park the vehicle, after placing the gear shifter in park(P), while attempting to turn off the vehicle, the message "Shift to Park" was displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 113,000.

Incident date: Aug 1, 2025

The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, the transmission experienced hard downshifts, causing the vehicle to jerk and abruptly decelerate. The contact stated that the failure had occurred while driving in different gears, and while driving at highway speeds or slower speeds. The vehicle was taken to the local mechanic who reprogrammed the transm... Read more

Incident date: May 23, 2025

believe that Hurd Auto Mall - car dealership in Johnston, Rhode Island is ignoring service bulletins provided by NHTSA. Purchased a vehicle that is currently dealing with significant transmission issues that was purchased from them. It is a 2024 Chevy Trailblazer. I believe they did not complete service bulletin N242446290. Dealership told me they did not complete this service bulletin and said th... Read more

Incident date: Aug 1, 2025

The contact's father owns a 2016 Ford Fusion. The contact stated that after starting the vehicle and shifting to reverse, the vehicle failed to reverse as intended. Upon inspection, the contact discovered that the transmission shifter cable bushing had detached. The local dealer was contacted and arrived at the residence and replaced the transmission shifter cable bushing and the vehicle was repai... Read more

Incident date: Jul 22, 2025

The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission after finding metal shavings insid... Read more

Incident date: Aug 11, 2025

The contact owns a 2019 Ford F-250. The contact stated that while driving at an undisclosed speed, the transmission imploded while shifting into first gear with the powertrain warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000.

Incident date: Aug 11, 2025

The contact owns a 2008 Nissan Xterra. The contact stated that while starting the vehicle, the contact shifted the vehicle into drive, and the vehicle unexpectedly went into reverse with no warning light illuminated. The contact restarted the vehicle, and the failure reoccurred. The contact stated that the instrument panel displayed that the gear shifter was in reverse while shifted into drive. Th... Read more

Incident date: Jan 1, 2024

The contact owns a 2019 Toyota Highlander. The contact stated that on several occasions while driving at various speeds, there was an abnormal whining sound emanating from the front of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be replaced; however, there was a back log on the part. The manufacturer was notified of the failure. The failure... Read more

Incident date: Apr 14, 2025

The contact owns a 2020 Ford F-350. The contact stated that while driving approximately 50 MPH, the transmission unexpectedly downshifted from 10th to 1st gear, causing the vehicle to abruptly decelerate in the middle of the road. Additionally, on several occasions, the transmission unintendedly shifted out of gear. The vehicle was taken to the local dealer who serviced the transmission, but the ... Read more

Incident date: Aug 7, 2025

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at slow speeds, while completing a right turn, there was a loud bang and the vehicle immediately lost motive power. The vehicle was coast to the shoulder of the roadway, where the failure persisted. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmi... Read more

Incident date: Oct 16, 2024

The contact owns a 2015 Ford Focus. The contact stated that while driving at a roundabout at 20 MPH, the "Transmission Overheating - Please Pull Over to a Safe Location" was displayed, and the contact pulled over for 30 minutes for the transmission to cool down. However, after restarting the vehicle and attempting to drive, the contact noticed that the transmission was slipping between 1st and 2nd... Read more

Incident date: Jul 11, 2025

The contact owns a 2024 GMC Sierra 1500. The contact stated that while attempting to reverse out of a parking space, the transmission failed to respond while in reverse. Additionally, the vehicle operated in LIMP Mode. The vehicle was driven in LIMP Mode to the nearest dealer, who diagnosed the vehicle and determined that the transmission valve body was faulty and needed to be replaced. The transm... Read more

Incident date: Aug 5, 2025

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the ABS, the Advance Trac, the Hill Start Assist, and the Powertrain warning lights were illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.

Incident date: Jul 31, 2025

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed and accelerating, there was an abnormal sound coming from underneath the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was n... Read more

Incident date: Jul 31, 2025

The contact owns a 2013 Ford F-150. The contact stated that while driving 70 MPH, the vehicle unintendedly downshifted from 6th to 1st gear. The battery and the powertrain warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the lead frame and speed sensor had failed and needed to be replaced. The vehicle was not repaired. The vehicle was t... Read more

Incident date: Jul 31, 2025

The contact owns a 2018 Ford F-150. The contact stated while driving 5 MPH, the vehicle hesitated, and the vehicle experienced hard transmission shifts while attempting to shift gear. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufac... Read more

Incident date: Jul 10, 2025

The contact owns a 2019 Chevrolet Equinox. The contact stated while driving approximately 20-30 MPH, the vehicle jerked and stalled, and the vehicle was nearly rear-ended. There was no warning light illuminated. The contact immediately made a turn into the nearby independent mechanic shop parking lot. The contact stated that the vehicle was able to restart; however, the failure recurred while the... Read more

Incident date: Jul 25, 2025

After consulting with a certified technician, I’ve learned this model uses the same 6-speed transmission (6T40) found in several GM vehicles, and that it’s widely known to fail prematurely—many as early as 100K–117K miles. There are dozens of similar consumer complaints filed with NHTSA and discussed online. These are not isolated incidents but part of a consistent pattern of early, costly... Read more