Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM
Incident date: Nov 30, 2025
Vehicle: 2024 Jeep Wrangler 4xe My vehicle has two separate critical safety recalls with no remedy available: High-voltage battery fire risk (vehicle may catch fire even when parked; cannot charge; must park outside). Recall 68C for engine contamination with sand causing catastrophic engine failure, fire, and sudden loss of propulsion. Jeep states that repair parts are unavailable for both re... Read more
Incident date: Oct 14, 2025
On 11/28/25 at approximately 6:30 pm, I was driving on a Highway 17 going about 60 mph when my car's engine completely shut down. a "Hybrid System Failure" warning flashed and my car was no longer drivable. The car was towed to the dealership. In mid October 2025, my car stopped running with the same "Hybrid System Failure" warning, but it happened in my driveway. The car was towed to the deal... Read more
Incident date: Mar 5, 2025
Yesterday 11/30/25 we were going on the freeway about 60 mph, when suddenly I got the warning that my battery and acceleration were impacted due to a battery issue. States to service battery soon. It stayed that way as we were headed to have some blood work. That warning continued until the evening when it disappeared so thought it was a glitch. I still setup an appointment to have it checked at ... Read more
Incident date: Nov 2, 2025
Engine failed. Took car to Johnson City Kia dealership as advised by Kia of north America. The dealership said the engine failed due to carbon build up which is a problem with the engines, that it was not covered under warranty. I paid over $6,400 to have the engine replaced. When I was driving the car home the engine light came on and I lost power on the interstate causing me to almost get hit by... Read more
Incident date: Dec 1, 2025
I am writing regarding my vehicle, a 2021 Kia Seltos LX - VIN Number [XXX] , which is subject to a recall NHTSA #25V099, Manufacturer Recall Number SC336. I was informed of the recall April 2025 and have since experienced engine stalling while driving on the highway with my young children with me, abnormal engine noise, complete oil loss and eventually complete engine failure. Unfortunately, thi... Read more
Incident date: Dec 1, 2025
I purchased a Ford Ranger truck with an EPA/NHTSA fuel economy label stating 20 mpg city and 25 mpg highway, 22 mpg combined. In reality, despite proper maintenance, the vehicle achieves only 16.26 mpg combined and as low as 14.72 mpg in city. While I understand fuel economy varies, this discrepancy is significant and may pose safety concerns. I relied on accurate fuel economy estimates to plan tr... Read more
Incident date: Dec 1, 2025
Replaced lifters 1,3,5,7 and added automatic fuel mgmt system bypass chip after the vehicle went into limp mode ON THE HIGHWAY. Ran for less than 2000 miles and those same lifters failed a second time and had to be replaced AGAIN. The last incident occurred after about 200 miles and had engine failure, limp mode with multiple sensor failures in the middle of the road in the dark. Limited ability t... Read more
Incident date: Nov 25, 2025
A 2017 CR-V entering limp mode and showing all dashboard alerts. I brought it up to Honda America and open case #15734548 to complained about fuel injector recall. After reading the codes at local Honda dealership Chandler,Arizona and repaired cylinder misfire issues. Two days later again started showing all warning lights. I request local Honda dealer to diagnosis further. After discussion with ... Read more
Incident date: Nov 6, 2025
on 11/28/2025, I received recall notice 68C/NHTSA 25V-741, from FCA US LLC. The recall affects my 2024 Jeep Grand Cherokee 4Xe, PIH. The recall states that the vehicle is at risk of catching fire, due to damage that may occur to the high voltage battery, during normal vehicle operation, and that there are no remedies for this condition currently available. In addition, owners are advised to refra... Read more
Incident date: Nov 27, 2025
I am reporting a safety defect on my 2013 Kia Sorento (VIN: [XXX] ). Before the failure, the vehicle began experiencing sluggish starting, sputtering during acceleration, stalling when stopped at traffic lights or stop signs, a noticeable fuel odor, and eventually a check engine light. These symptoms increased over several days, and once the check engine light illuminated, we had the vehicle towe... Read more
TOYOTA
HIGHLANDER
(2021) - FUEL/PROPULSION SYSTEM
Dec 1, 2025
Incident date: Dec 20, 2023
I have a cracked fuel line identical to the Y10 recall but outside the recall dates.
Incident date: Dec 1, 2025
Engine light is on, message pops up stating "engine power is reduced" and pedal acceleration is limited. I received a message from Onstar stating there is a recall on some GMC vehicles regarding this issue, however my vin is not part of the recall, but it should be, as all the elements stated in the recall are the exact issues in my vehicle.
Incident date: Nov 26, 2025
This issue actually started in November of 2022. Driving down from the mountains the car started losing power. I took the car to the dealership on Monday. I was then advised that there was not an issue they could they could find. A few months later the car would not start. They replaced the battery and the issue was resolved (I don’t recall the exact month the battery was replaced). November 2... Read more
Incident date: Dec 1, 2025
On November 5, 2025 a few dash errors came on, they were: 1. Brake hold system problem 2. Vehicle stability assist problem 3. Emission system problem 4. Road departure mitigation system problem 5. Collision mitigation system problem 6. Lane keeping assist system problem 7. Adaptive cruise system problem 8. Hill start assist system problem 9. Tire pressure monitor system problem I called the deale... Read more
FORD
F-150 HYBRID
(2021) - FUEL/PROPULSION SYSTEM
Dec 1, 2025
Incident date: Nov 14, 2025
My 202 Hyundai Sonata is involved in the current hyundai fuel system recall. on 10/26/25 the fuel tank expanded and caused three explosive "boom" sounds inside the vehicle while I was driving with passengers. The backseat began heating and rising upward due to fuel tank swelling. The tank became pressurized, hissing, bubbling, and would not accept fuel. The vehicle became inoperable. The car has n... Read more
Incident date: Nov 16, 2025
Entered vehicle and notice strong smell of gasoline, driving my young kids to daycare and preschool they complained of the smell and we had to lower windows. Upon dropping them off, went to mechanic who confirmed it was a fuel system issue, fixed a valve. Following few days the truck has issues starting and is stalling and jerking at lights. I return to the mechanic who advises it is the same issu... Read more
Incident date: Nov 10, 2025
Around 160,000 miles my CVT transmission went out. I almost got into a wreck no warning lights just stopped on me. When I took it to my local dealership in waco, Texas they told me I'll be good to wait over the weekend that they first opening wasn't until Tuesday. I came by on a Thursday. The car was making noises I was concerned and it wasn't accelerating like normal. I slowly drove it to Nissa... Read more
VOLKSWAGEN
ATLAS
(2021) - FUEL/PROPULSION SYSTEM
Dec 1, 2025
Incident date: Nov 28, 2025
The electric motors in the hybrid system intermittently fault and fail completely. I get an error saying there's a powertrain/4wd system failure. There's no clear cause. I've had this in for service numerous times. I've paid for a repair that did not resolve it. They had me pay for a repair for a new alternator-generator unit ($1500). When I get this fault, the truck operates only on gas power... Read more
Incident date: Jan 15, 2025
Vehicle: 2024 Jeep Grand Cherokee 4xe Limited Issue Type: Fuel System / Fuel Gauge / EVAP / Hybrid Interaction Safety Concern: Incorrect fuel-level indication, fuel overflow, unreliable range estimation Description of the Problem: The vehicle’s fuel gauge and range indicator have become inaccurate and erratic. The gauge showed about 95 miles remaining, then dropped rapidly to a low-fuel warning... Read more
GMC
SIERRA 2500
(2019) - FUEL/PROPULSION SYSTEM
Dec 1, 2025
Incident date: Nov 26, 2025
Vehicle does had a hard time starting and now does not start. Research indicates this is a known problem on this vehicle but my vehicle doesn’t seem to be included in the recall The main recall for the Lexus RC200t is due to a failing low-pressure fuel pump, which can cause the engine to stall while driving.
FORD
MAVERICK HYBRID
(2023) - FUEL/PROPULSION SYSTEM
Dec 1, 2025
Incident date: Oct 1, 2025
On 11/19/25 , my 2021 Ford f350 burned to the ground due to engine malfunction. From what the fire department said.
Fire
Incident date: Nov 20, 2025
Car oil light doesnt come on , only when almost gone. Car stop and slugish on highways and automatic turns off , this issie since the update
Incident date: Nov 30, 2025
My 2023 Ford Escape Plug-In Hybrid has experienced repeated high-voltage battery safety issues and prolonged loss of intended function. In February 2025, Ford notified me under recall 24S79 that I must immediately stop charging the vehicle due to the risk of internal battery cell short, potential battery thermal venting, and fire. That “do not charge” instruction lasted approximately six month... Read more
Incident date: Nov 26, 2025
Spark plugs have been replaced twice- fuel injectors cleaned and now I have another misfire in cylinder 3 and have to replace all four fuel injectors.
Incident date: Nov 24, 2025
The vehicle caught on fire in our garage The Vehicle had been parked outside than moved into the garage nothing smelled like smoke after it was parked other than the exhaust after I got out of my suburban I have a good idea what caused this but until its done being ispected I happened to look back and saw a flame in the Suburban coming from the center area of the dash on the right hand side of t... Read more
Fire
4 injured
Incident date: Sep 9, 2024
Let me Preface this with, my Make, Model, and year for these problems have been recalled back in 2021, however I was not the owner then and my VIN was not listed as an affected vehicle i guess, nonetheless the problem is exactly the same as experienced by those that were listed on the recalls in the past. Im the 2nd owner of this vehicle and I have owned it for almost 3 years now. In July 202... Read more
Incident date: Nov 29, 2025
Last year I started getting the dreaded shift to park issue. Takes usually about 30 seconds to realize its in park, even though the dashboard days its in park. WHY is there no recall? I see hundreds of thousands of complaints for this. Plus im constantly getting the P1101 code. I know this is a common issue with this car for the dirty throttle body or MAF sensor. Why isnt this under recall? I dont... Read more
Incident date: Nov 12, 2025
There is no low fuel light on the dash. I just found this out because it is the first time I ran the gas that low. Brakes- When braking the transmission jumps. It makes the car hop. These are both safety concerns because you won’t know you have low fuel unless you shut the car off and turn it back on. With the brakes, no component should be making a car jump when you hit the brakes
Incident date: Oct 24, 2025
2017 Honda CR V- Hybrid (under 10 year under 150,000 miles) All warning lights on the dashboard—including the Check Engine Light, Oil Pressure Warning, Battery Warning Light, Tire Pressure Monitoring System (TPMS) Light, Brake System Warning, ABS (Anti-lock Braking System) Light, Fuel Level Warning Light, and Engine Temperature Warning Light—activated intermittently. This issue intermittentl... Read more
Incident date: Oct 24, 2025
The high-voltage battery on my 2022 Nissan Leaf is subject to Recall 25V655. The recall notice states that the battery cells can develop excessive lithium deposits, which increases electrical resistance and can cause rapid battery heating during Level 3 fast charging. Nissan instructs owners not to use Level 3 charging at all until a “remedy” is available. EVGO, one of the major lv3 chargers ... Read more
FORD
EXPEDITION
(2018) - FUEL/PROPULSION SYSTEM
Nov 30, 2025
Incident date: May 14, 2025
The vehicle was charging from 11% of charge from a DC fasts charging station. The car was locked and charging. When I came back out to the car, I noticed it had stopped charging at 76%. I then tried to start the charge again and the car just showed an error. I then tried the 3 other available chargers (1 of the 4 was in use by another car), and the car did not charge at any of them—showing that... Read more
Incident date: Nov 24, 2025
My vehicle has an ongoing acceleration problem that feels like the engine and transmission are not communicating correctly. There are times when the vehicle will not accelerate even though the RPMs increase. Instead of picking up speed, it feels like the engine is pulling the vehicle back. This creates hesitation and uncertainty about whether the car will respond when I press the accelerator. Thi... Read more
Incident date: Nov 7, 2025
The front camera didn't operate properly The brakes have an elongated stopping distance
Crash
Incident date: Nov 5, 2025
Gas tank straps corroded and broke off, causing gas tank to drop down off truck. Repair garage noticed and caught before caused a fire/accident.
Incident date: Nov 22, 2025
From the moment I purchased the vehicle, HGreg Nissan withheld essential information and misled me about its condition and warranty status. They told me the vehicle had a “bumper-to-bumper” warranty valid until October 2025 because it was a 2022 model, but they never informed me about the actual manufacturer warranties (5-year and 8-year EV warranties), which remain active and override any ext... Read more
Incident date: Aug 6, 2025
My 2022 Ford E-Transit has experienced repeated electrical, propulsion, and powertrain failures that cause the vehicle to become completely inoperable. On September 8, the van displayed multiple critical alerts including powertrain malfunction, brake system failure, vacuum pump failure, and full electrical system fault, and it would not start. The next day, the same failure occurred again and the ... Read more
Incident date: Nov 27, 2025
Odometer display issue-I’m having an issue where the odometer/trip/fuel display is dark when I start the car and then it will flicker on and off.
Incident date: Nov 28, 2025
All warnings on dash appeared on vehicle. Took to the dealership and all 4 cylinder fuel injectors need replacing. Car only has 39,900 miles on it.
Incident date: Nov 28, 2025
At 5 am in the morning the car suddenly failed and indicated it was an engine or transmission failure in the middle of a four lane major intersection in a downtown area. It was dangerous due to the darkness, and poor visibility. I had to abandon the vehicle as it was dangerous to stay with it while waiting for police. I could have been injured (as could others) due to its sudden failure in the int... Read more
Incident date: Nov 21, 2025
Throttle delay/ hesitation that is very unpredictable.
Incident date: May 28, 2020
“2022 Nissan Leaf with 63,000 miles. Vehicle loses propulsion, unable to accelerate above 40 mph, and goes into turtle mode. Dealer opened the high-voltage battery and found multiple swollen modules. Nissan refuses to replace swollen modules and will only replace one cell despite EV system failure. Vehicle is unsafe to drive.”
Incident date: Nov 24, 2025
.I am submitting this complaint regarding the handling of two safety recalls affecting my 2024 Jeep Wrangler 4-Door 4xe, which I learned about through my “November Vehicle Health Report” email on November 22, 2025. Since then, I have been in ongoing communication with Jeep, Chrysler Customer Care, and Mopar; however, they have not provided sufficient guidance. 1) Recall 68C: The Vehicle Healt... Read more
Incident date: Nov 22, 2025
I've been having engine & engine cooling problems also fuel system how many car starting up etc.I've been having this problem around July
Incident date: Nov 26, 2025
On thanksgiving day i drove to train station in the morning, and had no issue. After work i got in the car started to drive, i was going 25-35 miles per hour in the maplewood township, and i wanted to slow down just in case i dont see any kid or person at dark. I almost had no brake! I was so scared and i pushed th brake pedal so hard, i was very dangerous for the society at this moment. I just wi... Read more
Incident date: Nov 19, 2025
This is a supplemental filing to my prior NHTSA complaint (#11697718) regarding a high-voltage isolation fault and shutdown risk. The vehicle displayed warnings including “vehicle may shut down during driving,” “may not charge,” and repeated BMS isolation fault messages. It became inoperable at a public charging station. The manufacturer confirmed isolation faults in the drive unit and th... Read more
Incident date: Dec 13, 2023
Electric Drive System Inoperable, sustained an immediate failure upon engaging in Drive mode. Dashboard lit up with warning lights and messages. Luckily was just pulling out onto road when vehicle completely died. Tow service unable to start vehicle with jumper module. After being towed to dealer, was diagnosed with failed ICCU. The original ICCU was replaced previously in January 2025. Luck... Read more
Incident date: Nov 28, 2025
Ever since I got this truck, I’ve experienced intermittent hesitation/lag when accelerating from a stop. I’ve reported it to the dealer several times and am always told they cannot reproduce. The problem was NOT improved after the engine replacement. This is dangerous - when pulling into traffic I cannot always count on my truck actually MOVING when I press the accelerator.
Incident date: Nov 11, 2025
There is loss of power when accelerating and all the warning lights are staying on when the car starts which is disengaging all of the advanced driver assistant systems.
VOLKSWAGEN
TAOS
(2022) - FUEL/PROPULSION SYSTEM
Nov 27, 2025
Incident date: Nov 14, 2025
My vehicle caught fire while driving also before fire vehicle started popping and stuttering rattling sound. I was on highway.
Fire
2 injured
Incident date: Nov 27, 2025
The vehicle has had repeated issues related to the fuel system, including strong fuel odor inside the cabin, a gurgling sound coming from the fuel tank area, and recurring check engine lights shortly after a previous recall repair was completed. The most recent diagnostic from the dealer indicated a faulty fuel tank pressure sensor (G400), but I was initially told the vehicle needed a fuel pressur... Read more