Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM

Incident date: Aug 18, 2026

The vehicle is experiencing repeated, sudden engine stalling while driving at speed, creating an immediate risk of a severe traffic collision. In March 2025, the fuel pump failed and was replaced by an independent mechanic, who later had to clear a system clog in August 2025 after a second stall. In August 2026, the dealership replaced the fuel pump under an official NHTSA safety recall. Within da... Read more

Incident date: Jul 25, 2026

Serious Loss-of-Propulsion Safety Incident Shortly before [XXX], [XXX] was driving on [XXX], a divided four-lane roadway. [XXX] entered the designated left-turn lane intending to cross two lanes of oncoming traffic and enter a shopping center. After allowing approaching vehicles to clear and determining that he had sufficient distance to safely complete the turn, [XXX] accelerated into the interse... Read more

Incident date: Aug 1, 2026

Ive been waiting for years for the previous recalls I have been informed about to get fixed. Feul system,brake lights.Was told by Toyota that someone would call me to come to get them taken care of. In the meantime, constantly checking that my brake lights are working before departing on any excursions in truck & patiently waiting for toyota to reach out when they were gonna fix the first 2 recall... Read more

Incident date: Apr 28, 2026

Directly after the dealer, Johnson Hyundai of Apex, completed Service Campaign 9C2 on 4/28/26, my vehicle began sticking, surging, and harshly changing gears. I have followed up with the dealer multiple times. They said they are not getting back any diagnostic error codes (outside mechanic shop also confirmed they're also not seeing error codes), but went ahead and recalibrated the ECM. They told ... Read more

Incident date: Jul 17, 2026

I request a $2,935.58 reimbursement from Honda for a catastrophic manufacturing defect on my 2020 CR-V (78,248 miles). This includes a $2,105.58 dealer repair bill and an $830.00 emergency highway tow bill. Honda Corporate denied goodwill solely on mileage, ignoring proof of an internal component defect.THE FAILURE & SAFETY RISK: While driving on a highway, the vehicle suddenly lost propulsion and... Read more

Incident date: Jun 23, 2026

Failure of the iccu. Needed complete replacement under warranty. Unable to charge via any AC charger. The iccu had already been repaired under an existing recall.

Incident date: Apr 2, 2026

CAR HESITATES WHEN GIVING GAS PEDAL, ON GOING ISSSUE, DOESN'T HAPPEN ALL THE TIME SPERATIC

Incident date: Jul 2, 2026

A lot of warning sides are on the dash , has been coming on every since the mileage hit 100k

Incident date: Aug 17, 2026

SAFETY DEFECT AND RECALL REMEDY REFUSAL REPORT: My 2012 Ford Focus is actively experiencing severe safety failures matching the known defects in Ford Recall Campaign 26S40 (NHTSA Campaign Number 26V369) for the canister purge valve. While operating the vehicle, the engine suddenly stalled, creating an immediate highway safety hazard. Diagnostic scans show critical low fuel pressure. A physical ins... Read more

Incident date: Aug 11, 2026

2014 ram 1500 gas tank strap bracket let go tank was hanging off truck

Incident date: Jul 6, 2026

Fuel Pump is having to be replaced. I have had issues accelerating and my car also stalled once on the freeway. It put me in a dangerous situation and I almost got in an accident because my speed quickly decreased. The same part was recalled on the previous year’s model.

Incident date: Dec 30, 2025

Since this car has been purchased several times, it wouldn’t start. We thought the battery was dead. We’ve had it serviced several times while it was under warranty and at different mechanics with no avail. However, a Honda certified mechanic had told me it’s showing the same symptoms as the fuel filter recall and I just want to make y’all aware that this is happening in the 2014 as well y... Read more

Incident date: Aug 20, 2026

2020 Ford Mustang with the 2.3L EcoBoost engine. The vehicle has a documented history of coolant loss with no visible external leak, consistent with the known coolant-intrusion defect in Ford's 2.3L EcoBoost engines where coolant leaks internally into the cylinders. The vehicle previously threw a cylinder misfire code (P0301) and now shows a crankshaft/camshaft timing correlation fault (P0017). A ... Read more

Incident date: Aug 20, 2026

The fuel pump of my Chevy equinox failed while I was driving in the middle of a busy highway causing my engine to lose power putting myself and my passengers in danger along with everybody else on the highway because I could not accelerate and I had to push my vehicle off the highway. Shortly after the engine stalled, the display for the fuel went from reading 3/4 of a tank to empty in a matter of... Read more

Incident date: Aug 19, 2026

This is the second time this occurred. Please refer to 11757120. While travelling approximately 65 mph the vehicle had a complete shutdown including the engine and all electrical systems in the chassis. When a vehicle has a complete shutdown while driving it is inherently dangerous and life threatening. The problem has been confirmed by Westlies Truck Center in Minot ND again. To my knowledge the ... Read more

Incident date: Jul 16, 2026

On July 9-11, 2026, an authorized Honda dealership performed Honda Safety Recall 24-040 involving the fuel pump motor and Honda campaign 21-076 involving replacement of the fuel tank. Approximately five days and 371 miles after the fuel tank replacement, the gasoline pump nozzle became stuck in the fuel filler pipe while refueling. I returned to the same dealership on July 16, 2026. The dealershi... Read more

Incident date: Aug 18, 2026

My vehicle received a Nissan recall repair for a fuel pump/fuel tank temperature (FTT) sensor harness defect that can short-circuit and blow the fuel pump fuse, causing a stall. About three weeks and 350 miles after that repair, the engine stalled unexpectedly while driving on a public road, creating a crash risk. An independent shop diagnosed it: fuel pump fuse blown, FTT sensor fault code prese... Read more

Incident date: Aug 18, 2026

VEHICLE EXTENDED CRANKING WITHOUT STARTING WHILE THE VEHICLE IS PARKED, AND ONCE STARTED IT WAS LOSS OF MOTIVE POWER WHILE DRIVING AND ALMOST WAS IN ACCIDENT BECAUSE OF THIS. SHEEHY FORD SEE ITS A RECALL AND SEE ITS EXACTLY WHAT THE RECALL IS STATING BUT REFUSING TO FIX IT AND WANT TO CHARGE ALMOST 10K TO DO SO.

Incident date: Aug 11, 2026

I was having trouble with my left driver tire. 2 mechanics went to test drive the car to see what the problem was. As they were driving, the car died. They got it started but it ran horrible back to the garage. When they pulled in the driveway of the garage, the car started on fire. It was an engine fire but undetermined what exactly was the cause. The vehicle was looked over by the insurance... Read more

Fire

Incident date: Aug 11, 2026

sudden loss of propulsion / limp mode, particularly under load or at highway speeds.

Incident date: Aug 19, 2026

While driving the car on a state road (45 mph) the car suddenly notified me of an "electrical fault", a light that looks like a turtle came on, and the vehicle lost power and couldn't go any faster than 5 mph. Another vehicle almost rear-ended me around a blind curve because I was moving significantly slower than normal traffic. I pulled into a parking lot, shutdown and restarted the car and every... Read more

Incident date: Jun 20, 2026

While driving at highway speed, my vehicle developed a serious transmission problem. At approximately 75 mph, it suddenly lost the ability to maintain speed and dropped to about 55 mph despite throttle input. Engine RPM increased significantly and the vehicle had greatly reduced propulsion. Normal operation temporarily returned after the vehicle was shut off and restarted. The vehicle has also ex... Read more

Incident date: Aug 19, 2026

When im driving sometimes it stalls. I give it gas and car wount go. It only idles.

Incident date: Jul 29, 2026

I am submitting this complaint regarding the handling of a safety recall on my 2023 Genesis GV80. During an approximately seven-week service visit at an authorized Genesis dealership, I was verbally informed that the applicable safety recall had been completed. Based on my subsequent interactions, Genesis Corporate also appeared to believe the recall had been performed. However, the recall was n... Read more

Incident date: Jun 21, 2026

For the last few months I have had an intermittent issue with my 2016 ex-l v6 accord. It started as occasional stalling at traffic lights. The car would stall out, and after about 20 seconds I could turn the car back on, and drive without issues. Sometimes the issue would repeat itself multiple times in a day, and then go weeks without another instance. Then one day I was driving the car and had a... Read more

Incident date: Jul 10, 2026

This complaint is being filed regarding a failed and botched remedy of two federal safety recalls: the Crankshaft Position Sensor recall and Safety Recall Z46 (High-Pressure Fuel Pump) on my Jeep Grand Cherokee EcoDiesel.The vehicle was delivered to Kendall DCJR of Soldotna, AK for the recall services. The technician performed the recalls, but the high-pressure fuel pump failed immediately, result... Read more

Incident date: Aug 16, 2026

I own a 2017 Alfa Romeo Giulia that recently received a fuel-pump-related recall repair under FCA Recall 93C / NHTSA Campaign 25V-586 at an authorized Alfa Romeo dealership. Approximately three days after the recall repair was completed, I was driving the vehicle in active traffic with my daughter when the vehicle unexpectedly began decelerating and lost drive power. I had to shut the vehicle off... Read more

Incident date: Aug 16, 2026

On July 14, 2026, the vehicle's engine was replaced by an authorized dealership under an official Kia recall. On August 16, 2026, while driving on the highway, heavy smoke suddenly began emitting from the engine compartment. When attempting to slow down, the braking system suffered a total loss of power and failed completely. To stop the vehicle, it had to be steered into the highway median to ... Read more

Fire

Incident date: Oct 11, 2025

When driving in fully electric mode on the highway, my 4xe lit up an error message of “electric mode temporarily unavailable” and lost all power and momentum. I went from 70mph to 50 mph in heavy traffic before the hybrid motor came back to provide power after approximately 4-5 seconds. This is a repeating occurrence when attempting to drive in fully electric mode, even at low speeds. I have n... Read more

Incident date: Jul 26, 2026

The vehicle sputtered and stalled on the highway. I was able to restart after a few minutes and then it stalled again. I was able to get it to a repair shop after stalling about 3 times on the way. The diagnostic code was for the high pressure fuel pump. This was replaced. Four weeks later the same problem occurred. This time I stalled on a major freeway. I was able to restart and get it off the f... Read more

Incident date: Jul 22, 2026

I made an appointment for July 22,2026 with Purvis Ford in Fredericksburg to have the 28S26 recall for a transmission issue outlined in the recall. The process was estimated to be 4-6 hours. Purvis Ford called said the software upgrade was completed and i could get my truck. The truck would not shift out of 1st gear so i turned around and went back to the dealer and told the service advisor the... Read more

Incident date: Aug 19, 2026

My vehicle is subject to NHTSA Recall 25V467 / Ford Recall 25S76 for a fuel injector that may crack and leak fuel into the engine compartment, creating a risk of fire. The recall was issued in July 2025 and remains open more than a year later. Ford has provided an interim PCM software update intended to detect a leaking injector and mitigate the fire risk, but this does not replace the defective f... Read more

Incident date: Aug 18, 2026

On XXX at approximately 2:45pm MDT I was traveling on XXX in [XXX]. I had approximately a quarter tank of gas. I received a low fuel alert, stating 50 miles to empty. My plan was to stop at the next exit approximately 10 miles away. However, over approximately the next minute, the distance to empty rapidly decreased to 0, at which point the vehicle stopped moving while in the right lane of traffic... Read more

Incident date: Apr 1, 2026

The shift to park light cuts in and the car starts to slow down The coolant constantly runs out

Incident date: Aug 3, 2026

Issue- fuel pump/supply line causing fuel to leak and fuel smell around the outside of the car. This can cause a major fire, explosion, death for myself and others around me. Problem has been confirmed by auto repair shop. No warning messages on car dash board, just strong smell of gas. Replaced gas cap and smell is still there.

Incident date: Aug 4, 2026

I am reporting serious repeated safety failures with my 2026 Hyundai IONIQ 9 involving unintended emergency braking and sudden loss of propulsion. While traveling approximately 70–75 mph northbound on I-15, the vehicle suddenly displayed an emergency braking warning and aggressively slowed despite no apparent obstacle or traffic condition requiring emergency braking. Before I could regain contro... Read more

Incident date: Aug 5, 2026

Gas cap light come on took to a mechanic they dropped gas tank and found the rollover valve is cracked and not working Ram does not want to take any responsibility for poor engineering for making it

Incident date: Aug 6, 2026

The vehicle developed a charging/electrical/high-voltage battery problem. Level 3 charging stopped first, then charging later stopped on all levels. The vehicle was taken to an authorized Volkswagen dealer on 08/06/2026. The dealer referenced high-voltage battery/module and charging-system issues, including fault/code information involving P0BBD00 / J840 / 008C and campaign/action history involvin... Read more

Incident date: Jun 4, 2025

Loss of power or acceleration randomly, when pressing on the pedal. A recall was issued that it was a fuel pump failure June of 2025. One year and two months later there is still no solution to this recall. I am mostly submitting this covering all bases and am filing a complaint with Ford motor company as well. This is a serious safety concern as without warning the car basically dies so turning ... Read more

Incident date: Aug 14, 2026

Fuel gauge suddenly changes its reading, sometimes dropping to a zero level indication while driving! The readings frequently change up and down, so if the previous reading before a drop to completely empty is incorrect, this could be a serious safety risk to suddenly find out the tank is very near empty. Volkswagen has a TSB about this, but are requiring expensive diagnostic and repair fees, ov... Read more

Incident date: Aug 18, 2026

I was pulling into a parking lot at low speed when the car suddenly began accelerating rapidly on its own. Fortunately, when I hit the brakes it stopped without incident. However, if someone had been right in front of me at the time - a pedestrian or car - it could have resulted in a crash. I am certain that I didn't hit the accelerator, nor was it pushed by floor mats or anything like that. I... Read more

Incident date: Jul 20, 2026

One month ago while driving on Business US10, the vehicle had the sensation like the engine had stopped no acceleration, lightning bolts and engine light came on with a sound of a ding ding, ding. Pulled over to the entrance of a Shell station. Shut the vehicle off. restarted within 5 minutes and drove 1 mile to the dealership. The mechanic said it was most likely the throttle body but would have ... Read more

Incident date: Aug 7, 2026

My complaint is for serious safety concerns on my 2012 Ford Focus and the handling of recall 18S32 and 26S40 by Ford Motor Company. My fuel tank is visibly deformed in the exact strap area described in the recall, and I have physical proof and photographs confirming this. On XXX, a Ford technician found deformation during dispatch by local dealer to complete Recall 26S40. When I brought the vehi... Read more

Incident date: Jun 14, 2024

My 2015 Audi A3 was subject to a fuel suction jet pump safety recall. Before the recall repair was available, the vehicle developed a fuel leak and fuel-spilling problem. Audi inspected the vehicle in XXX and documented that its Tech Line advised replacing the fuel tank and all attaching components, with a quoted cost of approximately $5,730. I was unable to afford this repair and questioned why t... Read more

Incident date: Apr 5, 2026

The car is experiencing turbo failure that lines up with the recall for the same model vehicle produced within the same 2016-2017 date. But for some reason this vin isnt included in the recall

Incident date: Aug 18, 2026

While I was driving on the highway in cruise control, my car suddenly broke the cruise setting, slowed down, and the check engine light turned on. I pulled over and the car would not accelerate to over about 15-20 mph. I made it to an auto center, where they informed me that the reader said there was an issue with one of the fuel pumps. I am aware that there is a recall on fuel pumps in this model... Read more

Incident date: Jul 11, 2026

Hi my ram recall for 67a was done and it states that there is a 2 year warranty. It states that it covers the def pump if there is a failure. I purchased the part and sent in a receipt to get a reimbursement for the part. I call and everyone is rude and it goes in a circle and they tell me they can't help. What kind of customer service is this? Why was the recall letter even sent

Incident date: May 20, 2026

If i do not run my car for atleast 10 minutes before driving, my gas tank will start making a loud horn sound, and when this happens and i go to slow down, the car will shut off. Mechanics say there’s an issue with the purge valve and the charcoal filter. I’ve already had this issue fixed three times and it comes back less than a week prior to service

Incident date: Aug 15, 2026

I was driving at 70mph on the highway when the dashboard started to display a series of problem notifications (Brake Problem, Hill Start Problem, Power Steering Problem…, etc.). The vehicle also went into “limp mode” and slowed down to 35-40mph max. This was very dangerous given the other traffic going 70+ mph on a very busy highway. Thankfully, we were able to pull over to the shoulder a... Read more

Incident date: Aug 18, 2026

I was driving down the interstate at a low speed due to traffic being backed up and my vehicle started stalling as I was driving at a lower speed. The week before I was driving at a low speed in a parking garage and my vehicle stalled while driving. And I was at a stop sign a couple months ago and it stalled on the hill. It's also stuttered trying to merge on the interstate. Other vehicles same ye... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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