Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Clear

Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM

Incident date: Jan 16, 2026

I bought this car used and found out the 2010-02-25 United States FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: FILLER PIPE AND CAP is and was in a safety recall when i pump gas the filler tube leaks gas onto the ground so i called a dealership here in Iowa and was told there is no recalls on this vehicle so i sent them the documentation from Mitsubishi was told after they looked it up its alread... Read more

Incident date: Dec 24, 2025

Good afternoon, My 2023 GMC Yukon XL AT4 with the 6.2L L87 engine (approx. 61,000 miles) suffered a sudden and complete engine failure at highway speed while I was driving between Canton, OH, and Columbus, OH, on the expressway, returning to my home in Cincinnati. There was no warning before the engine lost all power and propulsion. I was traveling in the left lane of the interstate in moderat... Read more

Incident date: Dec 5, 2025

Component failure (ICCU module) lead to loss of power while driving. Vehicle required tow.

Incident date: Jan 16, 2026

Guessing the date below Truck shuts off when trying to take off and go. This has happened a few times and even pulling onto a main highway. This is a very dangerous situation, and I have contacted Ford and they have stated there is no fix for this. I have contacted Carvana which is where I recently purchased the truck within the past month and they state the recall was listed and there's nothing t... Read more

Incident date: Jan 17, 2026

I was driving down the highway and all of a sudden my sunroof exploded. It sounded like a loud gunshot. I got off the exit pulled over and I saw that my sunroof was shattered. On my Audi Q5 2016.

Incident date: Jan 18, 2026

The ICCU on this vehicle has been replaced twice, 10/25 and 1/26. The failure of the unit on stopped any movement of the car,leaving me stranded on busy highways. I have had all software updates performed prior to these failures

Incident date: Jul 29, 2024

Limp mode. It doesn't have speed only goes about 10-20 mph, doesn't give any gas it'll stall act as if it wants to shut down. Transmission Shift Cable. Stalls want let me get gas or nothing slowing down in traffic, it just gives up. No. yes. others Check engine light, Stabilitrak/traction control system, ABS sensor Whenever the check engine light came early part of December.

Incident date: Jan 17, 2026

My wife and I were at a stop light behind a box truck in our 2018 Jeep Wrangler, about 15 feet between us. I had slowed to stop and had my foot on the brake. All of the sudden the Jeep reved up (idle increase), did not see the tachometer, and with my foot on the brake accelerated into the box truck in front of us. When it started to accelerate, I pushed the brake peddle to the floor to stop the Je... Read more

Crash

Incident date: Jan 17, 2026

There have been multiple times, since owning the vehicle, when there is dangerous throttle lag. I step on the gas to turn and nothing happens for a few seconds. It can be pretty scary when there is a car coming and the truck just rolls for a few minutes before accelerating. It’s become a major safety concern for my family.

Incident date: Jan 17, 2026

Vehicle: 2022 Hyundai N Line Mileage at Initial Incident: ~17,000 miles Components Involved: Engine and Engine Cooling; Exhaust System / Emissions; Air Bags (SRS) I am submitting this complaint to document unresolved emissions system and Supplemental Restraint System (SRS) safety concerns involving my 2022 Hyundai N Line, as well as the manufacturer’s refusal to ensure proper diagnosis and corr... Read more

Incident date: Jan 12, 2026

When starting from a very slight rolling stop I sometimes get no throttle response at all. When this happens i end up applying more throttle and I still do not move. Then after a second or two the truck takes off like a rocket. This usually happens at an intersection with the steering wheel turned one way or the other. Not sure if this is an engine or transmission issue or both.

Incident date: Jan 9, 2026

This has happened two times. Driving down the road between 35-55mph. "Speed limited drive with care" no CEL. Took to dealer, advised with a CEL or no codes nothing they could do for it. Multiple nights I get home and the fan stays running after engine shutdown. Engine overheat within 10 min of drive time. OIL SMELLS LIKE FUEL. This time engine throttles back and nearly caused accident with not bei... Read more

Incident date: Jan 15, 2026

1-2 second period of no throttle response from a rolling stop, then a sudden lurch of acceleration many times onto a now busy intersection.

Incident date: Jan 17, 2026

7.5 amp to fuel injectors has blown 2 times unknow reason causing loss of power 1st time on country road then 2nd time on a highway it's a common problem from the Chevy Colorado forums regarding the 2.8l lwn engine

Incident date: Jan 16, 2026

My 2024 SEL hybrid has a very annoying acceleration delay after a full or partial stop. The delay has occurred many times. It is present no matter which mode the car is on. It is not a matter of slow acceleration, but a 1-2 second delay of anything happening after I press the pedal. this could be a safety issue when you're at a stop sign and you need to proceed and you can't go.

Incident date: Jan 17, 2026

The vehicle completely stalled, we believe it’s related to the engine in reference to the idol on and off mechanism. We began to drive forward and the auto on off starter caused the car to completely shut down and freeze in an intersection.

Incident date: Jan 14, 2026

Purchased new in 2024. since ownership, Ive experienced throttle lag. Especially from the stopped position. I have also experienced occasional stalling for no apparent reason. Dealership has noted issues I have mentioned. vehicle now has 32000 miles and issues continue .Delaership has been unable to remedy either situation

Incident date: Dec 15, 2025

My Tahoe 2021 RST has been leaking what smells like diesel. This goes all the way back only months after I bought it new. This came and went sometimes once a week sometimes once a month. And for the next few years many months I could smell it but no leaks but in the last 10 days the diesel leak has been massive. It leaks from under the engine and if the hood is opened the diesel leak is all over t... Read more

Incident date: Jan 12, 2026

The vehicle shut off in the middle of the street. I had to get it jumped to start again. There was a fuel leak. Car is still smelling like fuel after getting it repaired. The vehicle doesn't alert if your close to a car or anything

Incident date: Jan 15, 2026

To Whom It May Concern, I am submitting a safety complaint regarding my 2019 Jeep Cherokee Limited due to ongoing defects that create unsafe driving conditions. Vehicle Information: •Year/Make/Model: 2019 Jeep Cherokee Limited •189,000 Safety Issues: My vehicle has experienced repeated and unpredictable failures, including: •Loss of power while driving •Electrical instability and volta... Read more

Incident date: Oct 14, 2025

I have two open serious recalls on my Jeep Wrangler 4xe. There is a recall for the batter/charging system so I cannot plug it in to the charger I purchased for my home. I also have a continuing issue with my gas tank - it will not fill and the nozzel clicks off even though I have next to no gas in the tank. I can't charge the car, yet can't fill it with gas. I have brought it back to the deale... Read more

Incident date: Aug 1, 2025

I have had multiple instances where the vehicle has failed to accelerate when making a left hand turn. Each time this has occurred, my car has rolled into the intersection from a stop at a small decline, but the gas seems to do nothing. My car silently rolls forward and then I have no power or gas and am trapped with no acceleration. I’m worried this is going to get me into an accident and... Read more

Incident date: Jun 16, 2025

Since purchasing this truck in 2023, the engine or transmission has exhibited a severe throttle lag/hesitation when cold—a 2–4 second delay in acceleration from a stop after pressing the gas pedal, followed by a sudden lurch, which creates a safety hazard when merging into traffic. No warning lights, error messages, or other fault indicators appear. The dealer has been unable to reproduce the ... Read more

Incident date: Jan 16, 2026

This recall has been open since mid 2025 and there is still no solution. My vehicle has been smelling of fuel everyday and is having a hard time starting when I fuel up. Check engine light is on and the code is this issue. Cannot get it fixed until this recall becomes available to be fixed by Ford. It has been WAY too long. The safety of me and my family riding in the my car everyday is unsafe. I ... Read more

Incident date: Jan 5, 2026

Many times while pushing the gas pedal the truck lags and wont move and I have almost been hit by another vehichle trying to enter traffic. This happens when the engine is warm and has been running for some time. A couple of times the truck has done this and I have had to hit the gas pedal to the point of mushing it all the way to floor and the truck finally responds and then takes off out of con... Read more

Incident date: Sep 16, 2025

Was driving on a crowded interstate highway that runs through Denver when my 2022 Jeep Grand Cherokee 4xe suddenly turned off. Luckily, there were no cars in the adjacent lane and I had enough forward momentum to get across that lane and onto the shoulder of the road. There were no warning lights or alarm sounds, the engine just turned off. After reaching the shoulder, I restarted the car and c... Read more

Incident date: Sep 16, 2025

I brought my vehicle to the Jeep of concord for a fuel pump relay recall and oil change on 11/12/25. Prior to 11/12 the vehicle did not experience any of the issues described below. On 11/13/25, a dealership representative sent an inspection video stating the vehicle was in immaculate condition following the recall repair. However, within less than 24 hours, the check engine light illuminated, and... Read more

Incident date: Dec 30, 2022

Car started to hesitate, then when I stopped at a light it started running rough like it wanted to stall. Then the engine light started blinking. Vehicle was towed to dealership. All fuel injectors, spark plugs, and ignition coils replaced.

Incident date: Dec 25, 2025

While driving at normal speed, my Kia EV6 experienced a sudden and complete failure of the ICCU system with zero warning. The vehicle instantly lost all propulsion power and all 12V electrical power, rendering the car uncontrollable and unsafe. I was unable to accelerate, unable to place the vehicle in gear, and unable to activate hazard lights. This occurred despite the vehicle being at approxima... Read more

Incident date: Jun 15, 2025

I am writing to file a formal safety complaint regarding my Volvo EX90, which experienced a complete and dangerous shutdown while driving on a LA freeway on Christmas Day. While traveling at freeway speed, the vehicle suddenly lost power and displayed a warning stating “Critical Electrical Fault.” The car shut down in the middle of active traffic. Two vehicles narrowly avoided colliding with ... Read more

Incident date: Dec 17, 2025

My 2019 Ford F-650 Super Duty with 6.7L Diesel engine and under 40,000 miles experienced a check engine light for loss of fuel pressure as well as loss of engine power reducing top speed to <20mph. This loss of power occurred while driving on a freeway and created a significant safety hazard. The truck was taken to a Ford dealership where it was diagnosed with failure of the Bosch CP4 high-pressu... Read more

Incident date: Jul 1, 2025

The malfunction indicator lamp light is on (MIL) with the following fault code stored in the DME: Fault code Control module Fault code text 1B8302 DME LIN bus, communication (EAC sensor): missing Problem verified. Don't know if car will quit on the highway. Mini recall for exact problem and extended warranty to solve the problem only on the "S" model with the exact same engine.

Incident date: Jan 9, 2026

The vehicle has experienced repeated unexpected stalling during normal operation. After a dealership visit and representation that recall-related work was complete, the vehicle stalled again within hours. There is an active recall related to this issue with no available remedy. Due to safety concerns, the vehicle is not being driven. The manufacturer has not provided clear guidance regarding repai... Read more

Incident date: Jan 13, 2026

Check engine light came on and when we had it tested with the OBD‑II scanner it came back with a Fuel system wiring harness corrosion Emission control module software updates Transmission shift issues.

Incident date: Dec 29, 2025

The suspected malfunctioning component is the fuel injector(s), part of the fuel system(gasoline). The vehicle is currently in my possession and is available for inspection upon request. An independent mechanic believes the issue is injector-related and consistent with a known injector defect. The vehicle is subject to a fuel injector recall that wards of fuel accumulation on top of the engine, cr... Read more

Incident date: Jan 7, 2026

My 2022 Toyota Platinum hesitates on acceleration. This happens constantly. I pull out of my neighborhood street onto a busy street, the truck moves forward then hesitates in a busy lane, then will surge ahead. This leaves me exposed to oncoming traffic. I have just missed being hit many times. This happens at intersections, where it will hesitate and the car behind me almost hits me. Thank you.

Incident date: Jan 16, 2026

On November 17, 2025, my 2015 BMW 328i (VIN: [XXX] ) caught fire while parked, locked, and turned off inside my enclosed residential garage in Irvine, California. The vehicle had been parked for approximately 90 minutes prior to the incident. No flammable materials were stored in or around the vehicle. Responding police and fire personnel identified the vehicle itself as the source of the fire, w... Read more

Fire

Incident date: Oct 17, 2025

Acceleration pause or lag dead spot from slow like yielding at yield sign or from stop. Not always from stop but consistent from slow rolling from situations like yield sign or merging to traffic. I have encountered several situations where I was afraid I would be hit by another vehicle but lucky enough to make it or the other driver slowed or break. Then when it does go there is a huge jerk like ... Read more

Incident date: Jul 1, 2025

The fuel door would not open, preventing me from refueling the vehicle. I had to purchase a new fuel door actuator and have the vehicle towed to a repair shop, which caused a significant inconvenience.

Incident date: Oct 21, 2025

When accelerating from a standstill, the car hesitates for 1 to 2 seconds after I press the accelerator pedal. This is a safety concern, especially when merging onto the highway (we have stoplight-controlled merge lanes where I live), where accelerating the vehicle is essential to a safe merge into traffic going 65+ mph. There have been no warning lamps.

Incident date: Jan 14, 2026

Ive been noticing a significant lag sometimes when I press the gas pedal. It last just a couple seconds. This could possibly become something bigger. Will update of it gets worse. Also the cruise control doesn't hold the set speed it stays 1 or 2 miles under.

Incident date: Jan 15, 2026

Hybrid mode, parking vehicle 2mph stopping/breaking. Vehicle lurches forward toward trees. I continue to apply breaks place into park and pull up break, while turning wheel to left doing circles to avoid collision w anything for approximately 30 feet. The hybrid mode seemed to go from electric to gas, which may have triggered the erratic jolt forward?

Incident date: Jan 1, 2026

Incident date: Jan 14, 2026

After I come to stop at a light or A stop sign, when I press the accelerator the truck lurches out into the intersection then stops and the truck will not move for 1-3 seconds even though I am pressing the gas pedal. When it finally responds, the truck jumps or lurches forward. Each time this happens I am almost hit and people have to drive around me. I have been almost hit like 50 times. ... Read more

Incident date: Dec 1, 2025

With 82,300 miles on the Odometer, my 2017 Honda CRV Touring AWD started misfiring and displayed a check engine light for a P0301 Cylinder 1 misfire detected. All 4 injectors had failed displaying Cylinder 1-4 as Fail(Rich) under the dealership diagnostic. This left me with a $2,000 repair bill at the Honda dealership. “DIAGNOSE CUSTOMER CONCERN: checked car. confirmed complaint. dtc p0301 cylin... Read more

Incident date: Dec 12, 2025

Car starts just fine, I let it warm up, it idles just fine. It is a 6 speed manual, I can reverse out of my driveway and drive 1 block to the stop sign and the car will stall immediately. This has happened more than 10 times in the past month. I have replaced the spark plugs as of yesterday 1/14/2026 and it ran fine all day through busy city and many purposely made stops along my drive and back ho... Read more

Incident date: Dec 30, 2025

While driving my 2016 BMW i3 with Range Extender, the vehicle experiences sudden and complete loss of propulsion at very low state of charge (0–1%). The car abruptly loses motive power, forcing me to pull over, sometimes while in traffic. After sitting for several minutes, limited power may return, but the vehicle often shuts down again, and in some cases the Range Extender engine does not engag... Read more

Incident date: Nov 30, 2016

After the 68C / NHTSA 25V-741 Recall was completed, the Jeep can be difficult to drive and will dangerously lose power or accelerate unexpectedly. When driving in Electric Mode it will suddenly lose power and often start the engine abruptly. I've nearly been rear ended when it lost power, but also almost crashed into the car in front of me when the engine started abruptly and gave full power unexp... Read more

Incident date: Jan 15, 2025

I am reporting a safety concern related to Safety Recall 20UF on my 2016 Volkswagen Golf GTI SE and the handling of this recall by an authorized Volkswagen dealership (Pohanka Volkswagen, Capitol Heights, MD). Prior to the recall service, the vehicle exhibited loss of power, intermittent shuddering, and severe difficulty refueling (fuel pump nozzle repeatedly shut off even with a low fuel level).... Read more

Incident date: Dec 2, 2025

Every time I fill my gas tank up the car acts like it will not turn over and gives me a battery error. I have a brand new battery in my car and key just replaced both December 2025. After turning the car off and waiting then hitting the start button the car will start up then shutter. After going down the road it's fine and doesn't have the issue of not starting.

Previous 1 2 3 4 5 ... 80 81 82 ... 1248 1249 Next

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog