Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM
Incident date: Dec 10, 2025
This car has some fuel injector problems. I've replaced them and it's still running very crappy. I've read a lot and seen a lot of people getting their fuel injectors fixed with this year of vehicle and now it smells like it's flooding out and Honda should be covering this. This has been an ongoing issue. I've tried to fix it. It's not working. This is car is a lemon.
GMC
SIERRA 1500
(2024) - FUEL/PROPULSION SYSTEM
Jan 21, 2026
Incident date: Dec 24, 2025
Jc Billon supposedly fixed the gas line recall but unfortunately my car still smells like gas from time to time and I have reached out numerous times with no call backs and they still have not reached out about the engine recall
Incident date: Jan 16, 2026
My car having gas leak under hood. Strong gas smell comes from ac vent.its a safety hazard
Incident date: Dec 15, 2025
I own a 2021 Ford F-150 that is part of recall 25S75 for the low‑pressure fuel pump. Ford announced this recall years ago, but there is still no fix or parts available. This is a safety issue because the fuel pump can fail and cause the truck to stall or not start. I rely on this vehicle, and it’s frustrating that there is still no remedy after all this time. Many other F-150 owners are report... Read more
Incident date: Nov 28, 2025
Civic developed a misfire. Diagnosis at the Honda service center revealed a leaking #2 fuel injector causing fuel wash-down into cylinder #2. This led to fouled & broken spark plugs in cylinders 2 and 3, blown head gasket, scored cylinder wall in cylinder #2, hairline crack in cylinder head and valve damage. Engine and head have been deemed unsalvageable by the Honda service center. Honda has ... Read more
Incident date: Jun 1, 2023
Add a stoplight or stop sign at a full and complete stop…. I pressed down the accelerator and nothing happens for about a second and a half… When it finally does respond, it jumps as if it was struggling to get into gear and popped itself… However, then it goes right back to normal.. But the slow starting happens very often. Definite lag when punching on the gas.
Incident date: Jan 1, 2026
My 2019 BMW 330i has a recurring cooling system defect, including coolant leaks, heater inoperative, and risk of engine overheating. The defect began while the vehicle was under warranty and was repaired by BMW, but it recurred. BMW later instructed me not to drive the vehicle due to safety concerns, yet declined responsibility and transportation. The vehicle remains unsafe to operate.
Incident date: May 19, 2025
My 2022 Kia Soul experienced a sudden loss of motive power and stalling while driving, creating a high risk for a rear-end collision in traffic. An authorized Kia dealership (Mike Miller Kia) performed a major timing repair in March 2025 [XXX] ) to address these safety issues. However, the exact same failure occurred again in January 2026. The dealership now documents that the engine was 4 quarts... Read more
LAND ROVER
DEFENDER
(2023) - FUEL/PROPULSION SYSTEM
Jan 20, 2026
Incident date: Dec 23, 2025
On April 29, 2025 we took our truck in for these 3 recalls Serial Data Gateway Module • N242435631 -Fuel Injector Flow Rate• N242450630 - Park Assist Retrofit - Exp 05/31/27• N222375790. We picked the truck up and had no issues. Then on November 28, 2025 our fuel injector 2 went out. According to articles we have found the recall for the fuel injector flow rate specifically addresses the ECM... Read more
Incident date: Jan 20, 2026
Front fuel strap on gas tank pulled out of the frame
CHEVROLET
SILVERADO 1500
(2020) - FUEL/PROPULSION SYSTEM
Jan 20, 2026
Incident date: Jan 15, 2026
ICCU failed preventing the vehicle from being charged and killing the 12v battery.
Incident date: Jan 18, 2026
My vehicle was at a manufacturer‑authorized dealership for a federally mandated recall repair. While the vehicle was in the dealership’s exclusive care, custody, and control, it was struck by a third‑party cleaning vendor operating on dealership property and was declared a total loss. I did not hire or authorize this vendor. After the incident, the manufacturer informed me in writing that th... Read more
Crash
Incident date: May 26, 2025
In the past I owned a 2017 jetta, which I sold approximately one year ago. It had a 1.4 liter turbo engine. At some point around 18 to 20 years ago, I started smelling gasoline fumes in the cabin. It was rare and intermittent. I did not check it out as it did not seem like an urgent issue. I sold the vehicle about a year ago. I also now own a 2016 jetta TSI model, 1.8 liter turbo with about 104,... Read more
Incident date: Jan 10, 2026
Lost all power to vehicle after driving for approximately 40 minutes, around 60-70 MPH. I was driving on the highway and then lost all power. I was able to pull off of the interstate and got a few blinking messages. The only one I remember was "Shift to P to Start". I could not accelerate at all and probably had less than a minute to get to safety before the car coasted to a stop and I was forced ... Read more
Incident date: Nov 9, 2024
We started having problems with the catalytic converter clogging so we put Heat in it and then only used 100%gas. Then we went to my daughter’s house and when we went to leave the car wouldn’t start. We could smell burning. We had it towed to our mechanic and he replaced the starter but he had a hard time getting it off because it was almost fused because of the heat. Then 3-4 days later a... Read more
Incident date: Nov 15, 2025
Unknown. Intermittently when merging into highway traffic from the onramp, the truck will stall and I will lose acceleration. There will be a loss in power and the truck speed will not change. instead it will just coast with no ability to change speed. I have owned the truck for 1 year and 3months. I advised the dealer and they can not duplicate the issue.
Incident date: Jan 19, 2026
the vehicle has developed the exact symptoms described in the recall, including: Loss of power Check Engine Light Excessive oil consumption Electronic throttle control warnings / drivability issues My authorized dealer has confirmed that the recall is open but states parts are not available. This leaves me with an unsafe and unreliable vehicle.
Incident date: Jan 18, 2026
While driving, the vehicle repeatedly displays “Check Hybrid System – Stop Safely”, followed by loss of acceleration and shutdown of the 12V system, rendering the vehicle unable to drive. These incidents occurred on both freeways and local roads. To avoid a collision, I was forced to activate hazard lights, pull over, shut the vehicle off, and attempt recovery using the 12V reset procedure o... Read more
Incident date: Jan 17, 2026
Transmission light appeared and a loud knocking noise followed by white smoke bellowing out of the exhaust. I took it to a shop and they said it now needs an engine replacement.
Incident date: Jan 3, 2026
Vehicle is approximately 8 months old, has 9390 miles on odometer. While on a road trip, we stopped to charge the vehicle at a DC fast charging site. After about 10 minutes of charging, there was a loud pop sound and the vehicle stopped charging. Attempting to unplug and replug the charger into the car gave nothing but an error. Contacting support, was told that the vehicle has an air flap problem... Read more
CHEVROLET
SILVERADO 1500
(2020) - FUEL/PROPULSION SYSTEM
Jan 20, 2026
Incident date: Jun 20, 2025
Ford should act quicker than they are doing. The said vehicle could catch on fire anytime and Ford does not see an emergency here to get parts and take care of problem, they will wait until a life has been taken or someone is badly burned. We are talking of a fire risk here, like the Ford Pinto which could catch on fire anytime possible if hit on the back of car. This could be the same problem tha... Read more
Incident date: Jan 9, 2026
On 8/22/25 was brought to my local GMC dealer for the L87 engine propulsion recall. The dealership tested and said the vehicle passed the test. On 12/3/25 while driving on a multi lane highway the vehicle engine stopped abruptly. The message restart engine appeared on the dashboard. I had to negotiate other vehicle travelling at highway speeds to get to coast off to a side street. The transmission... Read more
Incident date: Jan 20, 2026
Car has sensor issues. It ran into pole and median after defective collision assist said sensor was blocked. Has emission leak. Second vehicle i had with that and they wont cover under warranty. Kia refuses to by back a car do not feel safe driving. They refuse to fix things under warranty. The refuse to do anything about sensors, says its the safety features and they cannot remove them. Only offe... Read more
Crash
Incident date: Jan 1, 2016
I am submitting this complaint regarding a suspected safety-related defect involving the fuel system of my Mercedes-Benz vehicle. I have experienced a persistent gasoline odor originating from the vehicle. The presence of fuel odor is not a normal operating condition and reasonably indicates a potential failure involving the fuel tank, fuel lines, or related fuel system components. Fuel vapors pr... Read more
Incident date: Dec 31, 1969
The vehicle began experiencing a steering and suspension malfunction that made the car difficult to control, particularly at low speeds and when turning. There was increased vibration, unusual noise from the front end, and a noticeable pull to one side. These symptoms created a safety risk because loss of steering stability could have led to a crash, especially in traffic or on highways. The vehi... Read more
Incident date: Jan 19, 2026
Very strong fuel smell coming from parked vehicle after filling the Gas Tank. After driving 40 miles to remove approximately 1/4 of a the Tank, fumes are gone. 1/06/2026: Took Truck to closest Dealership. Burlington Hyundai Nj and they had it for 3 days. (The Tank was not Full) and they didn't find anything wrong. They still have not given me any documents on what the checked. They said I would ge... Read more
Incident date: Dec 19, 2025
This is an EV vehicle. This is a recurrent problem with the Ioniq 5 and is all over the internet. For me this is the 2nd electrical failure. The first time the accessory batter failed and the ICCU controller failed and had to be replaced. Now its at the shop for the 2nd time for the same failure. Not sure if its the ICCU again or not. In and of itself not a problem to send it off to fix, The ma... Read more
Incident date: Dec 10, 2025
Was driving to work this morning and the first time I tried to get accelerate, I was unable to get above 31 MPH no matter how hard I pushed the pedal. Had to stop and restart. Not sure if it is due to the -1 degree weather this morning?
Incident date: Aug 13, 2025
Strong gas odor coming from vent when heat and AC is on. Odor was causing dizziness and had to drive with window open or vent off. When opening the hood gas odor was also present. Brought to the mechanic and found fuel lines leaking. Went online and found out this is a very coming problem. I had to spend $657. to repair. Mechanic stated Mercedes issued a service bulletin but not a recall.
NISSAN
PATHFINDER
(2025) - FUEL/PROPULSION SYSTEM
Jan 20, 2026
Incident date: Dec 17, 2025
My 2023 Cadillac Escalade esv has been at the dealership countless times over the last 2 years with strange engine sounds, acceleration issues, 4 wheel drive would top working and I couldn't make turns without a grinding sound coming from under the hood, check engine light (with no issues seen/heard). The engine recall was "passed" in October even after our concern with the engine sounds and stran... Read more
GMC
SIERRA 1500
(2017) - FUEL/PROPULSION SYSTEM
Jan 19, 2026
Incident date: Apr 28, 2023
Last month I began experiencing a strong fuel odor after driving, most noticeable outside the driver-side rear door area, which aligns with the warning sign described in the recall report. This is a time-sensitive safety concern. [XXX] (PCNA 573 filing with NHTSA). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Jan 17, 2026
All dashboard lights came on while cherokee shut off on the parkway yet allowing me to steer to the side shoulder. Is this a symptom of total integrated power module TIPM.
JEEP
GRAND CHEROKEE
(2014) - FUEL/PROPULSION SYSTEM
Jan 19, 2026
Incident date: Jan 18, 2026
This vehicle has experienced multiple hybrid system failures while driving, including a complete loss of power “Hybrid System Warning – Turn Engine Off” on the interstate in June 2022 through November 2025. These events have placed me and my loved ones in dangerous driving situations. Despite a warranty‑covered engine replacement at 82,015 miles (January 2023), the same hybrid system issu... Read more
Incident date: Jan 6, 2025
When driving on the interstate, the car speed went from 75 mph to 10-20 mph over 20 miles. The engine light came on, and the car would not go any faster than 10-20 mph. it was extremely nerve racking trying to get off the interstate and attempt to limp in to Topeka KS. It was very cold that day as well.
Incident date: Jan 12, 2026
OFFICIAL REPORT: UNJUSTIFIED DENIAL OF SAFETY REMEDY & DATA INCONSISTENCY - VIN: 1C4JJXN6XPW623043 I am filing this official complaint regarding a significant barrier to resolving Safety Recall 68C (Battery Fire Risk) and Recall 78C on my 2023 Jeep Wrangler 4xe. 1. DEBUNKING MANUFACTURER CLAIMS: Stellantis Middle East (Ref: FA-25274) has declined to perform the remedy, claiming authorized dealers ... Read more
GMC
SIERRA 1500
(2019) - FUEL/PROPULSION SYSTEM
Jan 19, 2026
Incident date: Dec 26, 2025
This complaint concerns a 2016 Airstream Interstate motorhome that has experienced multiple safety-critical failures involving the electrical system, engine starting system, fuel/propulsion system, and electrically controlled exterior components. While driving at highway speed, the exterior power awning deployed without warning or user input. The awning repeatedly extended and retracted uncontrol... Read more
Incident date: Jan 16, 2026
While driving, the vehicle experienced a sudden loss of propulsion and significantly reduced acceleration. At the same time, the climate control system stopped producing heat. A red warning message appeared instructing me to stop safely. The vehicle would barely accelerate, creating a dangerous situation while driving. This issue has occurred three separate times, including twice in the same day. ... Read more
LAND ROVER
RANGE ROVER
(2021) - FUEL/PROPULSION SYSTEM
Jan 19, 2026
Incident date: Jan 14, 2026
Vehicle: 2022 Ford F-250 Super Duty Component: Door latch / door ajar sensor system This complaint concerns a latent manufacturing defect involving the door latch / door ajar sensor system on a 2022 Ford F-250. The defect causes the vehicle to falsely indicate that doors are open when they are fully closed, triggering alarms and safety warnings and impairing normal vehicle operation. This failur... Read more
Incident date: Jan 1, 2026
After having recall 22v-406 completed on November 24,2024 I am nearing time to complete a fuel filter change which after having this recall completed specifies a particular part number requirement and this fuel filter pn 68632011AA is not available anywhere, so now I am at risk for my filter getting clogged and my vehicle stalling and if a gas station gets gasoline put in the diesel tank and it g... Read more
Incident date: Jan 19, 2026
Iccu failure unable to charge or drive
Incident date: Nov 12, 2025
The **engine system** failed due to **coolant intrusion into cylinder 2**, causing engine misfires and loss of power. This condition is consistent with known EcoBoost engine defects in this model year. The vehicle is available for inspection upon request. This failure created a **safety risk** due to potential **loss of power or stalling while driving**, increasing the risk of a crash. An additio... Read more
AUDI
SQ6 E-TRON
(2025) - FUEL/PROPULSION SYSTEM
Jan 19, 2026
Incident date: Dec 17, 2025
Vehicle: 2025 Toyota Tundra Component/System: Powertrain / Electronic Throttle Control / Transmission Response Complaint Description: I am reporting a serious safety defect involving delayed and inconsistent acceleration from a stop or low speed. What failed or malfunctioned: The vehicle exhibits a significant delay in throttle response. The electronic throttle and/or transmission fails to deli... Read more
Incident date: Jan 15, 2026
first issue was around April-May 2025 when my engine started knocking and burning fuel. Warning light came on and it went right in to the dealer where I have all my maintenance done. They determined that it due to (2) faulty fuel injectors and I had them replaced at that time. In December of 2025 my engine started doing the same thing as before with the knocking and burning fuel and reduced spe... Read more
Incident date: Jan 8, 2026
Vehicle was normal and during the drive a warning light for "Check Electric Vehicle System" was shown, then a second warning light "Stop Vehicle and Check Power Supply" was shown, within 2 minutes the vehicle went into "turtle" or reduced speed mode and then finally the vehicle shut down completely. I was on city streets at the time and was able to park safely, but if this had happened on and inte... Read more
VOLKSWAGEN
TAOS
(2022) - FUEL/PROPULSION SYSTEM
Jan 19, 2026
Incident date: Oct 19, 2025
There is a hesitation when trying to accelerate. The car will then slam forward and there is a rattling noise that the car also makes. This has almost caused accidents. I was driving in town which is where I do most of my driving.
Incident date: Sep 30, 2025
Battery drains overnight. Started with a boost all dashboard warning lights on, vehicle runs fine all day with many starts and stops, battery dies again overnight. Diagnosed with a bad fuel pump control module that continues to run and does not shut off until all battery power is drained. Mechanic changed the fuel pump control module, cleared all fault codes, and vehicle fixed. I saw a Carfax rep... Read more
Incident date: Jan 15, 2021
My Nissan Leaf 2022 Electric Vehicle(VIN: [XXX] ) is subject to Safety Recall 25V-655 (Manufacturer Recall Number R25C8) dated September 30, 2025. As per the recall notice, the vehicle suffers from 'excessive lithium deposits within battery cells' which can cause 'rapid heating of the battery' and result in a battery fire. The manufacturer has officially instructed me NOT to use Level 3 Quick Ch... Read more
Incident date: Jan 16, 2026
1.Please see my letter to Honda. 2.I drove for months with all of my warning lights on, not being able to tell what was actually wrong with my car/note being able to afford to fix my car that isn't even paid off. See letter to Honda. 3.Yes. It has been confirmed by my local Honda dealer as well as an independent service center. 4.I have filed a complaint with Honda. 5.Yes. All of my warning lights... Read more
MITSUBISHI
ENDEAVOR
(2010) - FUEL/PROPULSION SYSTEM
Jan 18, 2026
Incident date: Oct 7, 2025
After dinner at a restaurant I went to pull out from the parking lot onto a road with a 40 mph speed limit. When I pressed the accelerator to turn, my truck felt like it was in a high gear and just barely moved forward. I let off the gas pedal and pressed again and the same thing. At this point I am drifting into on coming traffic without power. I hit the brake, moved to park, moved the settin... Read more