Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM

Incident date: Aug 22, 2026

On August 22, 2026, I was driving my 2023 GMC Yukon Denali with the 6.2L V8 at highway speed when the vehicle began struggling to maintain power while climbing a hill. The engine then developed a noticeable knocking sound. Shortly afterward, the engine shut off completely while the vehicle was moving, causing a sudden loss of propulsion. I was able to bring the vehicle to a stop, but the engine w... Read more

Incident date: Aug 23, 2026

I was going down the highway at 75mph and all of sudden the engine started loud knocking and loss of power. Good thing I was able to get off the exit and stop safely. Car was towed to dealer. Needs new engine 48k miles

Incident date: Aug 21, 2026

As I accelerated after the traffic light turned green the vehicle stalled. I was able to move the vehicle to the curb on XXX [XXX] is a two-way road. The vehicle stalled while on an active road which could have led to my vehicle being rear ended causing potential injuries to myself and other drivers. The engine turned over and there was fuel in the gas tank, however, the vehicle wouldn't start. ... Read more

Incident date: Aug 18, 2025

UNKNOWN, just here to make a complaint. Fuel Injectors have not failed yet but Ford Motor Company has not yet found a remedy even after 12+ months since recall was initiated. Recall was sent out August 18th, 2025 and no remedy has become available. Currently still waiting

Incident date: Jun 6, 2025

When starting from a stop, putting foot on the gas pedal the car won’t move. Hesitates for a longtime. It has happened numerous times since purchased new. The manufacturer stated that engineering is looking into it, with no definitive answers. No warning lights. It just won’t go, at times which is a safety concerning especially when crossing with oncoming traffic. Unresponsive.

Incident date: Aug 15, 2026

Car will not crank, stalled while cranked, throws code P023F

Incident date: Aug 23, 2026

Our family was driving on the highway at 55mph (I-495 in Alexandria, VA), the car instantly began to decelerate, despite having my foot completely on the accelerator and we had to limp over to the side of the road onto the shoulder. We had to wait multiple times for the hybrid motor to re-power itself to get off an exit at 10-15 mph. The car is now in "limp mode" and will not drive above 35 mph. ... Read more

Incident date: May 1, 2026

Every warning light possible randomly came on a few months ago. The lights stay on for about a week, then go off for about two weeks. Took to Honda, first time they said nothing was wrong and preformed a relearn. Lights were all off for 300 miles, then came back on. Took back to Honda and they diagnosed as fuel injector misfire and quoted me $1800 for replacement. I was doing research and found th... Read more

Incident date: Aug 13, 2026

Vehicle stalled twice within a week. All lights on dash showed up. P0087 code. Honda dealer confirmed low fuel pressure pump needed to be replaced. It was happened on 8/13 and again on 8/22/26. Lucky, I was exiting the fwy. Almost lost control of steering wheel.

Incident date: Jul 15, 2026

The vehicle struggles to start after sitting for around an hour. A new battery has been installed after only 3.5 years and 75k miles. A new starter was installed after the same interval. Problems have not been fixed. Probably all stemming from the auto start stop system

Incident date: Jul 2, 2026

Chrysler issued this safety recall 52D at the end of June and still no remedy is being reported as available from Chrysler. This is abysmal customer performance and and unacceptable turnaround time for what amounts to a serious safety risk. Chrysler has not and continues not to provide an estimated timelines for resolution. I am renting a vehicle in the meantime given the safety risk (both while d... Read more

Incident date: Aug 23, 2026

My tire light is on a my 2012 nissian murano. It flashes at startup, with the light on, telling me I have low tire pressure. I put air evenly in all four tires. The light still remains on; how can all four TPMS go bad? I wouldn't know if i have a leak or low pressure due failed TPMS. My check engine light is on due to air/fuel ration on bank 1 sensor 1. This issue is causing poor fuel economy and ... Read more

Incident date: Aug 7, 2026

While driving in the mountains on a hot day, the car suddenly reported numerous faults, including check engine, parking brake malfunction, pre-collision system malfunction, AWD system malfunction, and secondary collision brake system malfunction. The car lost power and forced us to pull over on the side of a dangerous mountain highway. We powered-off the car for a few minutes and started it agai... Read more

Incident date: Aug 23, 2026

The vehicle exhibits a repeatable low-speed driveline-related problem consisting of pronounced clicking or clunking from the driver-front area, fore-and-aft jerking, and harsh engagement during deceleration and light on/off-throttle transitions, particularly around 15–17 mph; the behavior can become significantly worse over rough or uneven terrain. The exact failed component or system has not ye... Read more

Incident date: Mar 17, 2026

While driving on a highway at highway speed of approximately 62 miles per hour, a rock from the highway went through the front grille's hole, and punctured the area of the radiator, resulted in a large loss of coolant, and the vehicle's speed suddenly lost highway speed and lost propulsion on the highway, while driving at a highway speed. Thankfully noone was driving behind me. However, If someon... Read more

Incident date: Aug 21, 2026

Vehicle loss of power on the Interstate at a high rate of speed. Vehicle would not start and could not be put in Neutral to safely remove from road.

Incident date: Aug 22, 2026

Was driving the vehicle at 70 mph on the highway without any issues for several hours and suddenly the vehicle lost power and had no propulsion. It went into neutral automatically and the engine shut off while driving. Thankfully I was on a downward slope and could steer the vehicle off the very busy highway. Once safe, I tried to restart the car but the engine would not start or turn over. Roadsi... Read more

Incident date: Aug 23, 2026

Driving on I-75 with cruise control engages. Vehicle began decelerating. Pulled over onto emergency lane. Engine idled roughly. Shut down. Attempted one restart unsuccessfully.

Incident date: Jul 13, 2026

On July 13, I was driving on the I-75 Business Loop access ramp near Bloomfield Hills with my entire family in the vehicle when the EPC warning light came on. The vehicle went into limp mode and subsequently shut down. I was able to pull the vehicle onto the shoulder of the access ramp before it stopped completely. With my entire family in the vehicle, being stranded on the shoulder of I-75 create... Read more

Incident date: Jul 24, 2026

Recently, while driving our Mazda CX-90 (2025) we noticed a persistent and constant odor of fuel/gasoline vapors arise from the vehicle. We noticed this after driving the vehicle approximately 120 min from Las Vegas, NV to St. George, UT. The smell was intoxicating and nauseating. I took it into 2 local dealerships to investigate and called Mazda USA headquarters and spoke to a supervisor located ... Read more

Incident date: Jul 7, 2026

On July 7, I was driving the vehicle with my son in the car when the EPC warning light suddenly came on. The vehicle immediately went into limp mode and subsequently shut down. I was able to maneuver the vehicle off the main roadway and onto the grass; however, this left my son and me in an unsafe situation on the side of the road. After allowing the vehicle to sit for several minutes, I was able ... Read more

Incident date: Aug 23, 2026

Sudden loss of propulsion while driving on I-75 with cruise control engaged. Vehicle began to decelerate. Pulled off onto emergency lane. Engine was idle-ing roughly. Would not increase rev when gas pedal pressed. Shut down. Tried one restart. Unsuccessful.

Incident date: Aug 22, 2026

Engine abruptly lost power in middle of high speed lane. I did not have enough momentum to make it to safety, totally on the shoulder, Transmission locked up, couldn’t move vehicle to safety, Extremely dangerous situation!!!

Incident date: Jul 8, 2025

Recall first fuel pump issue unresolved. It has been over a year since recall was issued

Incident date: Mar 11, 2026

During driving on a highway at highway speed (not off-roading), A road debris or rock went through the front grille's hole and damaged the cooling system which leaked coolant and i experienced a loss of power and propulsion while driving on highway, as a result of this issue.

Incident date: Aug 10, 2026

I purchased a new 2026 Jeep Grand Cherokee Summit equipped with the new 2.0L Hurricane 4 Turbo. The vehicle has a repeatable and potentially dangerous accelerator-response problem. From a complete stop, I can apply substantial/full accelerator input and the vehicle initially provides little or no expected acceleration. The vehicle may begin creeping forward and the tachometer may begin moving, but... Read more

Incident date: Aug 22, 2026

5 times since July 2026 the vehicle 2025 Honda Odyssey fills with the smell of gas. The smell fills the entire garage. After the 4th incident, it was brought to the dealership on 8/18/2026, however they were unable to reproduce the issue smell. They stated the EVAP system was function and at the time there were no obvious leaks. Despite it being a known issue, there are no recall or repairs per th... Read more

Incident date: Aug 22, 2026

Symptoms are those described in Hyundai recall 236 (delayed shifting,hesitation, stalling). Vehicle has had multiple TSP services at Hyundai but symptoms persist intermittently. Software updates do not fix issue. Hyundai dealer has no other remedies.

Incident date: Aug 17, 2026

Because I am not an expert, I cannot say with certainty what exact vehicle components contributed to this incident. On August 17, 2026, at approximately 12:40 PM, I was slowly driving my 2022 Toyota Highlander XLE in a parking garage where I park my car every week. I saw a parking space, so I slowed down and began pressing the break as I went into the parking space. All of a sudden, the engine r... Read more

Crash 1 injured

Incident date: Aug 17, 2026

Crash 1 injured

Incident date: Jun 6, 2021

Recall caused full engine failure which caused 75mph to abrupt stop on Highway. Violently shaking and leaked gas inside vehicle. I was confused because I had no collision and liberty mutual denied my claims, but I was hurt from a recall - dealer frequently recorded as fixed during a scam that caused me to lose my full savings and be stuck with a unfixed covered car. (Dealer tried to say they were... Read more

Crash Fire 1 injured

Incident date: Aug 20, 2026

I am reporting repeated premature failures of the factory charge air cooler (turbo intercooler) hoses on my 2022 Jeep Wrangler EcoDiesel (3.0L V6). Within 73,000 miles, both the primary and secondary turbo charge hoses have hardened, cracked, and failed under standard boost pressure. Safety Risk: When these turbo charge hoses split, the engine experiences an immediate and complete loss of boost p... Read more

Incident date: Jul 13, 2026

On [XXX] while driving in northeastern colorado on hevily traveled [XXX] without warnin lamps, messages or other symptoms my vehicle stopped running. I was in a lane of traffic and since car had stalled out I had limited steering, braking etc. I did manage to get my vehicle out of the lane of traffic, however, still close to traffice traveling at high speeds past me.After about 30 very stressful ... Read more

Incident date: Aug 20, 2026

I own a 2019 Genesis G70 3.3T Twin-Turbo V6, VIN [XXX], with approximately 122,000 miles. Twice within approximately two weeks, the vehicle has suddenly and unexpectedly experienced a near-total loss of propulsion while being driven. Without warning, the engine begins shaking and sputtering severely, the Check Engine Light illuminates, and the vehicle provides almost no usable acceleration. The e... Read more

Incident date: Aug 20, 2026

On July 30, 2026, while driving my 2022 Volkswagen Taos out of my apartment parking lot, the EPC and check engine lights illuminated. The vehicle shook, lagged, stalled, and could not accelerate normally. I parked and turned it off. An authorized Volkswagen dealer diagnosed a faulty spark plug. On August 12, the same failure recurred. The EPC and check engine lights illuminated, the vehicle shook... Read more

Incident date: Aug 21, 2026

Absolutely terrible gasoline vapor filling the inside cabin of the vehicle causing burning eyes, nausea and feeing ill. Checked for fuel, leak, leakage recall, while there was one it wasn’t including our VIN, however, after inspection and repair, it is the exact same damage as what was indicated in the recall. Looking for a full refund for repair and compensation for danger, discomfort, safety a... Read more

Incident date: Aug 21, 2026

While driving down the road my car gave me a notification “DRIVETRAIN MALFUNCTION” said full engine output not available then it just stopped and shut off (limp mode) it has done this multiple times and the shop says that it may be the High Pressure Fuel Pump. This has happened on a busy city road with high traffic and curvy roads where my car would not move and people could not see me when co... Read more

Incident date: Jul 28, 2026

On July 28, 2026, while driving my 2020 Volvo XC60 T8 Polestar Engineered, the vehicle repeatedly displayed “Hybrid system failure – Service required,” together with the check-engine light and hybrid/battery warning indicators. The warning repeatedly reappeared while the vehicle was being driven. I brought the vehicle to an authorized Volvo dealer, North Point Volvo, on July 30, 2026. The d... Read more

Incident date: Aug 9, 2026

On August 9, 2026, at approximately 3:40 a.m., while driving, the vehicle suddenly lost all propulsion and became completely disabled on the roadway. The vehicle remained powered on but would not move forward or backward. At approximately the time of the failure, Cadillac/OnStar Advanced Diagnostics generated a critical Electric Drive Unit warning instructing immediate service and reported diagnos... Read more

Incident date: Jul 23, 2026

The engine/powertrain malfunctioned on my 2023 Cadillac Escalade at approximately 29,434 miles, ultimately requiring complete engine replacement. During the engine repair, the Cadillac technician also discovered that the transmission cooler lines were leaking fluid. The dealership replaced all of the affected transmission cooler lines as part of the repair.The original failed engine was removed by... Read more

Incident date: Mar 15, 2025

My fuel pump started to fail. I am open to having it inspected, the problem is I already replaced it myself because I wasn’t aware of the fuel pump recall for the 2017-2019 models. I know my vehicle is a 2020 but it was manufactured in 2019. It happened twice, I was driving on the highway when my car suddenly lost power. I couldn’t accelerate and I had to merge through multiple lanes to try a... Read more

Incident date: Jul 17, 2026

I own a 2023 GMC Sierra 1500 Denali Ultimate equipped with the 6.2L L87 V8 engine. The vehicle previously experienced an engine failure that resulted in the complete replacement of the 6.2L engine by an authorized GMC dealership. The replacement engine was installed at approximately 76,316 miles. After approximately 1,000 miles of driving with the replacement engine, at approximately 77,354 mile... Read more

Incident date: Aug 17, 2026

2023 Kia Sportage Hybrid. Drop in power/acceleration! Upsetting, stressful & unsafe. Purchased brand new, Nov 2023. When this occurred approx. 35695 miles. I left work, got on the freeway, (only maybe 1-2 miles away) and was trying to accelerate to merge with traffic flow and could only go approx. 52-54 MPH. I tried to "floor" the pedal, but with no further acceleration. No check engine light turn... Read more

Incident date: Aug 21, 2026

Reduce power and break power malfunction

Incident date: Jun 20, 2023

In 2023, my vehicle experienced a transmission/CVT-related failure that resulted in a loss of propulsion. The vehicle became unable to continue driving and was stopped in Chino Hills, California. A neighbor called the police, and officers responded to the scene, although no police report was filed. The vehicle was subsequently towed to an authorized Nissan dealership, where the transmission/transa... Read more

Incident date: Jun 22, 2026

Strong smell of gas coming from around the car and near rear end of car. Usually after a drive. The smell does not happen after every drive. I brought up the smell to my husband a number of times within the year…and finally took to JD Auto in Arizona in June but the gas smell could not be replicated and no source or defect could be visually seen. No recall for this has been reported by Lexus. d... Read more

Incident date: Jul 29, 2026

I bought a new GMC Sierra 1500 Denali with the 6.2L V8 engine in December of 2025. 7 months later, I was driving home from work. When the car started, it sounded a little louder, but not out of the ordinary. I started driving and got a strange rattle when I was getting on the highway at around 65MPH. I pulled off at the next exit and checked my fluids, checked under the car to see if anything was ... Read more

Incident date: May 28, 2026

2022 Silverado RST with the L87 engine loss propulsion in traffic of Memorial day weekend with approximately 43,800 miles on the vehicle. Has since been fixed by Chevrolet dealership. Also passed their Pico test, changed oil viscosity and oil cap still failed after their test.

Incident date: Aug 18, 2026

The vehicle stalled and shut off while in traffic. It has happened previously and dealership says it is an issue with the charcoal canister with an unknown way to fix it.

Incident date: Aug 20, 2026

My car, 2025 Honda Odyssey intermittently develops a raw gasoline odor inside the passenger compartment, particularly when traveling over bumps/rough pavement. Honda dealer inspected the vehicle and could not identify a leak or reproduce the problem.

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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