Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM

Incident date: Jan 24, 2026

The ICCU in my Hyundai Ioniq 5 failed catastrophically today ([XXX]) after only 3109 mlles. I believe this to be the case because: • I heard a loud pop from behind me in the car. • The car immediately lost power and would only go very slowly. • An alert about the electrical system immediately came on and told me to stop driving as soon as possible. • A rather loud alarm sounded. • DTC P... Read more

Incident date: Jan 23, 2026

This vehicle has had multiple incidents of surging of the propulsion system both on battery power and when powered by the internal combustion engine, causing loss of propulsion and sudden acceleration almost causing collisions multiple times. We have paid for over $4,000 in repairs that are not covered under the propulsion system warranty, and these repairs have not remedied the issue.

Incident date: Jan 9, 2026

I had a recall done by local Acura dealer, Miami Doral Acura, where they replaced parts that connected the engine to the car, they are like rods. I recently took the car to a mechanic because I needed to change the timing belt components and he advised me that one of the rods that were replaced failed. This means that the engine was attached by only one rod, the other rod was cut, not connected. I... Read more

Incident date: Jan 23, 2026

The engine light came on while driving, saying “engine power reduced”. It barely accelerates, RPMs go over 5, it chugs when driving. Taken to an independent service center.

Incident date: Jan 16, 2026

Fuel tank on both sides is rusted through, tracking this shield holds the actual plastic tank in place and prevents the tank from coming lose. Pieces of the metal are literally rotted and rusted.

Incident date: Nov 3, 2025

UNKOWN my rpms rev up randomly I can’t shut my car off when I get gas and makes a raving up sound I can’t reverse

Incident date: Jan 26, 2026

The vehicle went into limp mode! Everything associated with it happened so quickly,no brakes,no steering ,it was terrifying. We got safely to a gas station. We were advised to take it to a certified Chevrolet dealer which we did We had it towed to the certified Chevrolet dealer in Charlevoix, Michigan.They hooked it up to the diagnostics and said they found absolutely nothing wrong with the vehic... Read more

Incident date: Jan 19, 2026

I received a recall letter in August 2025 stating there is is possible for fuel injector to crack which may result in fuel accumulating on the top of the engine. The liquid fuel and/or fuel vapor that accumulates near a hot surface, such as a hot engine or exhaust may ignite resulting in an under-hood fire. It has been 6 months and there are still no parts available. I find this to be unaccep... Read more

Incident date: May 13, 2023

Yes there was a recall in a module control panel which still is messed up. It’s been replaced a couple x. Also the dim lights since I bought the car have a very low light were you can hardly see at night. And this SUV drinks gas on long/short trips. I’ve taken it in several times but they keep saying nothing’s wrong and I know there is I have driven my boyfriend vehicle which is a V6 and wen... Read more

Incident date: May 26, 2025

serious safety-related defects in my 2023 Kia K5 involving the fuel/emissions system &other vehicle components. From early ownership & throughout the lease period, the vehicle experienced repeated& unresolved issues including fuel system abnormalities, emissions failures, fuel odors, check engine light activation, abnormal noises, &performance concerns consistent with fuel pressure or fuel tank-re... Read more

Incident date: Sep 15, 2024

Fuel tank leaking Gas smell

Incident date: Dec 20, 2025

I’ve had nothing but problems with this car since about a year after getting it in 2021. Constant noises with the engine engine check light coming on all the time I would bring it in and no one would be able to figure out what was going on. And then it started to get worse and I had my catalytic converter replaced and not even a couple months later I had to have had another catalytic converter p... Read more

Incident date: Nov 17, 2025

On Saturday, 11/29/25 @ 3PM, while driving on I-75 from GA to MIA, our 2022 Suburban VIN: [XXX] sudden & unexpected had a mechanical failure. Without warning, vehicle stalled/ stop while traveling at highway speed, leaving us seconds to maneuver to the side. This failure created an extremely dangerous situation that could have resulted catastrophic or fatal accident for my family. Check engine li... Read more

Incident date: Jan 6, 2025

My vehicle is subject to FCA Recall #78C / NHTSA Recall #25V-766, which identifies engine contamination that may lead to catastrophic engine failure, vehicle fire, or unexpected and unrecoverable loss of propulsion, potentially resulting in a crash without prior warning. The recall is currently listed as incomplete, with the remedy under development and no repair parts available. I contacted Ste... Read more

Incident date: Jan 25, 2026

Car only has 91,000 miles and code P219A is popping up but Honda wont cover it because its the "wrong" code even though they cover fuel injectors under misfire codes.

Incident date: Jan 24, 2026

I am submitting a safety complaint regarding my 2024 Jeep Grand Cherokee 4xe (plug-in hybrid), VIN: 1C4RJYB69RC714841, due to repeated loss of propulsion events while driving, including during highway merging. On multiple occasions, the vehicle has: Shifted into neutral without any driver input and failed to accelerate while merging onto a highway, behaving as though it was stuck in a gear or in... Read more

Incident date: Jan 25, 2026

The Gas Door did not open in order to pump gasoline. There is no mechanical device for the driver, passenger, owner of the vehicle to manually open the gas door from the inside. There was no electronic warning within the Mercedes Benz to alert driver about malfunction of gas door not working. Driver took vehicle to local Firestone mechanic who said the "gas door actuator" needed to be replaced. Ac... Read more

Incident date: Dec 9, 2025

I bought a Subaru Forrester 2025 in March of 2025. I drove this car for almost 9 months to the day. On 12-19 -25 I was driving down the aisle in the Walmart parking lot at less than 10 mph. I turned right into a handicap parking lot and applied my brake as I was settling into the parking space. I was driving less than 5 mph as one normally would when parking and coming to a stop. My car accelera... Read more

Crash 1 injured

Incident date: Jan 24, 2026

i have been waiting for months received a letter from Alfa Romeo sent them my details, for them to get in touch with me when the remedy for this potential dangerous fault to be rectified. Many crashes have taken place, as the car could potentially cut out whilst on the highways. For Alfa Romeo to leave me in a state where this car could cut out without warning at any stage is not unacceptable. I... Read more

Incident date: Jan 1, 2026

I have a 2024 GMC Denali that had an engine service appointment in September 2025 for the engine recall where they did an oil change & put in performance grade oil & scoped my engine. Rochester Serra GMC said they sent all the engine pictures to GM and my engine was okay according to them. After that appointment in November my engine light went on and my Denali was leaking oil in my driveway. W... Read more

Incident date: Jan 20, 2026

ICCU failure while driving. Vehicle defaulted into limp-home mode and required towing to a dealership once it fully died. The issue was confirmed to be the ICCU and the part was replaced.

Incident date: Jan 25, 2026

Could smell gas, looked under car saw gas dripping on driveway, coming from area where fuel tank is located, looks like it is coming from top of tank. Gas seems to leak only when tank is full and the outside temperature is cold ,below 20 degrees.

Incident date: Jan 23, 2026

The rear gas tank has started to rust and creates a safety issue since the metal shield is a different material it creates a galvazing effect on the metals due to them being seperate materials

Incident date: Jan 23, 2026

I own a 2022 Ram 1500 with a 5.7-liter V8 equipped with the eTorque (mild hybrid) system. On October 24, 2025, at approximately 1:30 p.m., I was driving southbound on I-25 when the battery warning light illuminated, followed by several other warning indicators on the dashboard. Shortly thereafter, the dashboard went completely dark, and I suddenly lost power steering. At that point, the truck was... Read more

Incident date: Jan 24, 2026

The fuel pump for the engine is known for failing due to ethanol in the fuel reacting with the bare aluminum. Harley Davidson has recognized this issue with the newer model but has not recalled any of its previous models. This could cause a serious safety risk for the rider or other pedestrians on the roadway as this could cause the bike to suddenly lose all power causing an accident. Many people ... Read more

Incident date: Oct 1, 2024

While driving on a road trip from Charleston, South Carolina to Florida in January of 2023 the factory installed catalytic converter failed (front facing) clogging the exhaust system and damaging the engine (engine now experiences blow by and pistons rings have been damaged). A recall for the overheating of the catalytic converter was marked as repaired before I bought the car. However, I believe ... Read more

Incident date: Jan 5, 2026

I own a 2019 Honda Ridgeline rtl. I presently have 66000 miles and am having issues with my engine emmision system, the number 2 sensor keeps going off and on and fuel rpm at 1.5 make my truck sputter until it gets pass 2 rpms. The lights going off and on! And the media system goes from music to GPS and volume goes up and down spontaneously! Honda in Calhallen Texas say no recalls on it! Not s... Read more

Incident date: Oct 9, 2025

ICCU failure while driving my kids to school. Heard pop sound and then dashboard showed electric system failure, car went limp mode and finally died on side of the road

Incident date: Oct 1, 2025

I was driving and experience a loss in power and got the Check Electrical Vehicle System error message. As I was trying to get to safe location to stop, I got the Power Limited warning message and lost even more power then got the Stop Vehicle and Check Power Supply warning. I did not have any warning lights prior to this happening. I had my car towed to a KIA dealership for inspection and am wait... Read more

Incident date: Nov 19, 2025

I was driving down a busy road with my toddler in the car when the car just stopped. Went from traveling 40 mph to a complete standstill. Dead, in the middle of the road. No warning lights or signals at all. Could not get the car in neutral. Wheels locked up and not able to shift to neutral without the car being on, which was not happening. Had to get the car towed to the dealer. The tow truck dri... Read more

Incident date: Aug 3, 2025

incidents Summary: The vehicle experienced a significant engine compartment fire while in operation. The fire originated in the engine valley near the secondary fuel filter, consistent with the failure mode described in NHTSA Investigation PE24014. 1. Component Failure & Part Numbers: The fire necessitated an $18,000 repair (RO #443426). Based on the repair invoice, the following safety-critical ... Read more

Fire

Incident date: Jul 1, 2025

I am reporting a dealership conduct issue that directly affected vehicle safety and caused financial loss. Valley Ford of Columbus, Ohio told me by phone that a specific safety-related part for my vehicle was in stock and available. Based on that representation, I traveled to the dealership and took time away from work. When I arrived, I was told the part was not available and had not been there.... Read more

Incident date: Jan 19, 2026

When getting onto the highway on November 30, 2025, the engine on my 2022 Hyundai Tucson made an odd sound, acceleration was compromised and the check engine light came on. My husband was driving and he safely navigated us off the highway and back to our home via city streets. We were very concerned we were going to break down on the highway or city street during a cold time of year. The next da... Read more

Incident date: Dec 18, 2025

While driving "check electrical system" warning appeared and vehicle went to limp mode limited to 20mph while on a 40mph roadway. Drove an additional few miles to try and reach home and vehicles completely died, no power. Towed to dealer. DTC P1A9096 indicates ICCU failure

Incident date: Dec 15, 2025

I did an OTA update that made the rear view camera work intermittently. It would just flash an image every couple of seconds instead of a live stream. I took it into the dealer, and on the way, it totally gave out in the middle of traffic in a very unsafe way. I was flashed with many warning signs and was not able to get it started again for 5min by just turning it on/off again. I finally got it... Read more

Incident date: Jan 19, 2026

4 months after taking vehicle in for recall fixes, both recalls on vehicle have not been remediated due to parts not being available. No ETA on availability and get a run around when asking for more info. Hub Shaft Recall stats that driving the vehicle with a broken hub bolt will wear shafts but no loaner was given so I have no choice but to drive vehicle with a broken bolt. Ford customer service ... Read more

Incident date: Jan 13, 2026

I have had numerous issues with fuel Injectors failing. The first incident was about 30,000 miles. This was fixed by the manufacturer not even 10,000 miles later, I once again had to return the vehicle, to be inspected by the dealership. Instead of replacing all of the fuel injectors at the same time they chose to only replace one. As soon as my car went over the 80,000 mile warranty limit, my fu... Read more

Incident date: Jan 13, 2026

ICCU failed and my car will not charge. The dealer has diagnosed this issue. Parts are not available to fix this issue. The problem has been reported to the manufacturer but they have no expected delivery date for the needed parts. I was told it could be months.

Incident date: Mar 11, 2025

Well the engine definitely failed to provide power for me to drive my vehicle. And as I am doing more and more research on what the PTU does, which is what there is a recall on. It appears the PTU not working correctly on my vehicle affected the engine, and the ability for car to properly utilize oil, thus affecting the operation of the cylinders 1 and 4 on my vehicle. I am being told I need a ne... Read more

Incident date: Dec 14, 2025

1. the vehicle has stalled twice now. both times when i tried to accelerate. 2. the vehicle is having problems starting 3. the starter was replaced once before but now i wonder if it was related to the fuel pump 4. there is a fuel pump recall on 2018 Hondas but mine is not part of it 5. the vehicle has issues when i come to a complete stop, sometimes the car seems like it doesn't want to accelerat... Read more

Incident date: Jul 18, 2022

The fuel injector valves started leaking resulting in a P0172 Rich Fuel mixture diagnostic code. When fuel injector valves leak gasoline into the engine oil it can cause an engine fire, severe damage to the engine and catalytic converter. My daughter was driving the car when this happened which makes me very upset that a known safety issue has not been addresses by the NHTSA or Honda. This effects... Read more

Incident date: Jan 6, 2026

This is being submitted again with supporting emails with the dealer. This is a entegra launch (owned by jayco) This complaint concerns failure to provide a remedy for multiple active NHTSA safety recalls, resulting in a vehicle that has been determined unsafe and inoperable. The vehicle is subject to NHTSA Safety Recall 24V-160 involving the house battery relay / contactor. During a January 7, 2... Read more

Incident date: Jan 23, 2026

Recall 25TB08 is affecting the vehicle. Driver display is dead, will not display. No speedometer, no fuel quantity, no battery level, no tire pressure or engine check lights, etc. Toyota does not have a fix and dealer I purchased the vehicle from will not repair/replace defective components.

Incident date: Sep 15, 2023

Driving on the highway, I slowed down from 65mph to 45-50mph due to standing water ahead of me, immediately after hitting water, the engine stumbled. Soon after the engine stopped running. In hybrid mode only, was not able to maintain speed. I noticed the smell of fuel in the cabin, I noticed my vehicle range dropping rapidly. The odor of unburnt gasoline was very strong and I had begun to get a h... Read more

Incident date: Aug 23, 2025

2021 ford f150 PowerBoost hybrid. There is a LOT of internet chatter and forum chatter about KNOWN issues with the following, and it recently almost led to a major and likely serious injury accident. Specific Parameters: Low speed (~5 mph) slow roll Under internal combustion power, not battery In 2nd gear only When gas pedal is pressed vehicle does nothing. Does not respond. Two choices are t... Read more

Incident date: Jan 3, 2026

As I was driving on a very busy city street I heard a loud pop and then got a warning to check electrical systems. Luckily I was able to get the car to a Walmart parking lot and arrange for the car to be towed to a dealer 90 miles away. The dealer contacted me and informed me the ICCU unit and high voltage fuse would have to be replaced and no time frame for parts availability to be determined. Th... Read more

Incident date: Dec 4, 2025

1. What component or system failed or malfunctioned? The low-pressure fuel feed line (Part No. 274-070-35-00) and its associated clamps connected to the high-pressure fuel pump. Availability: State: The defective hose is currently on the vehicle and is available for inspection. If the repair proceeds, I request the dealership to retain the failed part for my inspection. 2. How was your safety or... Read more

Incident date: Oct 2, 2023

The most recent occurrence happened on January 20, 2026. This was not the first time this issue occurred. During a prior incident involving the same loss of accelerator response and unpredictable vehicle behavior, my small children were passengers in the vehicle and became visibly distressed and worried. During the most recent incident on January 21, 2026, while driving through an intersection, t... Read more

Incident date: Mar 12, 2022

The vehicle has an ongoing safety-related defect involving the forward distance sensor. The distance sensor randomly turns off while driving, which disables critical collision-avoidance systems including Automatic Emergency Braking (AEB), Forward Collision Warning, and Intelligent Cruise Control. The failure is intermittent and unpredictable. The safety systems may appear functional and then shut... Read more

Incident date: Jan 19, 2026

On January 16, 2026, the 2021 Atlas had a severe gas leak and a large pool of gas was observed underneath the vehicle. The vehicle was towed to the VW dealership in Bradenton, FL. The dealership stated they needed to take the car apart as it was suspected the fuel injectors were leaking. After disassembly, the technician stated the #3 fuel injector had a severe leak and there was so much gas, he c... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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