Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM
Incident date: Jan 27, 2026
All four cylinders misfired in my car while driving causing the catalytic converter and all four fuel injectors to need to be replaced. My car suddenly stopped driving in a rural area with only a few minutes of warning when the engine light came on. I was not even able to drive to a nearby shoulder. I was stranded on the side of the road in 5 degree weather until a tow truck could come.
Incident date: Jun 18, 2025
My vehicle went in for recall 73B at the end of August 2025. Every since the recall it has been back to the dealer for multiple check engine lights, service hybrid system, abs system, battery heater fail, blind spot warning temporary unavailable, service shifter(would not go into gear), parking brake, stability control light, partial loss of power steering while driving, service electronic throttl... Read more
Incident date: Jan 3, 2026
My vehicle keeps jerking/stalling/choking but continues to drive. I went to AutZone (01/28/2026) and they ran a check on it. The report states it has to with a Fuel Tank Pressure Sensor and that an Evaporative Emission (EVAP) System Large Leak was detected. I need to know in what direction do I need to go to get assistance in this matter. Do I take to the dealer manufacturer to fix the problem or ... Read more
Incident date: Jan 27, 2026
ICCU failed while driving. This resulted in the vehicle going into limp mode while driving, cause the speed to slow dramatically and rendering it unable to be driven. Luckily, this happened close to home and I was able to get a tow truck to bring it to the dealership. Otherwise I would have been stranded. This problem is know, and was repair by Hyundai but there is no true fix as of yet, which con... Read more
Incident date: Jan 19, 2025
While driving my Kia EV6 in the middle of a snowstorm, the vehicle experienced a sudden and severe power failure. I heard a loud popping sound from the rear of the cabin, after which the vehicle immediately entered reduced-power (limp) mode. Within approximately one minute, the vehicle shut down entirely and lost all propulsion and mobility. I was able to move the vehicle to a safe location only ... Read more
Incident date: Jan 16, 2026
I am submitting this complaint due to ongoing unresolved safety issues with my 2018 Alfa Romeo Stelvio, VIN: ZASFAKAN6J7B95955. The vehicle has an open and unresolved safety recall under Recall Number 25V-586 / Manufacturer Recall 93C relating to the fuel delivery module (FDM), which poses a risk of engine shutdown and potential crash without warning. According to the notice, no remedy is currentl... Read more
Incident date: Jan 1, 2022
While driving car, got warning to “Check electric vehicle system” quickly followed by “Stop vehicle and check power supply”. Car went into “Power Limited” turtle mode and speed dropped down to 25mph without warning. Was able to limp the mile and a half home but glad I was not driving on the interstate at high speed at the time. Dealer confirms ICCU failed and needs replaced, part backo... Read more
Incident date: Mar 1, 2025
Iccu blew. Car cannot be charged
Incident date: Dec 31, 1969
The component that malfunctioned is the Integrated Charge Control Unit (ICCU) and related high-voltage charging system in my 2022 Hyundai Ioniq 5. The ICCU controls AC (Level 2) charging, DC fast charging functions, and power delivery. The ICCU assembly and charging components were serviced and replaced by an authorized Hyundai dealer and are available for inspection through service records. This ... Read more
Incident date: Jan 7, 2026
Stalls when tank is 1/2 full. With only 2-3 seconds warning, engine light goes on I loose all power. Engine’s light used to be on for about 3/5 years straight. Stalls on rough roads. Stalls a few miles into a drive when not driven for 3 or more days Started having problems 10 + years ago. Ford in henderson , no could not find anything wrong. It used to stall or almost stall when I got gas ev... Read more
Incident date: Aug 1, 2025
The ICCU in my car has failed twice, within an 8 month period. (this submission is to report the 2nd occurrence) At each occurrence, after starting the vehicle, a loud pop was heard. The pop sound is known to be the fuse in-line with the ICCU. After driving the car a short distance, the dashboard displayed warning messages to "Check Electric Vehicle System" and to pull the car to a safe area. ... Read more
Incident date: Nov 17, 2025
The ICCU in my car has failed twice, within an 8 month period. At each occurrence, after starting the vehicle, a loud pop was heard. The pop sound is known to be the fuse in-line with the ICCU. After driving the car a short distance, the dashboard displayed warning messages to "Check Electric Vehicle System" and to pull the car to a safe area. Fortunately, I was not moving fast and I was able ... Read more
Incident date: Jan 24, 2026
I came home from work, (drove 18 miles) and parked, walked towards my building and I heard a noise, as if something turned on under the hood. Like a electrical motor spinning. And it was not the fan because that one had already turned off. I walk back to the car and pop the hood, white smoke starts coming out and in less than 2 minutes a huge flame comes straight out from the passenger side of the... Read more
Fire
CHEVROLET
SILVERADO 1500
(2015) - FUEL/PROPULSION SYSTEM
Jan 28, 2026
Incident date: May 1, 2025
Was traveling to Ft. Worth to babysit my grandchildren and when I was on the freeway in afternoon traffic my car was not accelerating and I kept stepping on the gas and the car started to get slower and then all of a sudden it completely stopped in the middle of traffic(I didn't pull over to the side like Mercedes stated, it stopped in the middle lane of the freeway, the engine light was on) and I... Read more
Incident date: Jan 28, 2026
1The roller valve on the gas tank 2Roller valve is stuck in the closed position, causing a hazard when trying to refill gas tank. 3Dealer wrote up a repair sheet, cost of $1600.00+ . I was told they had other trucks in with the same problem and only way to fix is replacing the whole gas tank. 4No it has not been inspected, all my info is from employees that write up the work order.. 5Have ... Read more
Incident date: Dec 2, 2025
While changing lanes on a freeway, the car passed through a narrow strip of slush from recent snowfall. The car immediately disabled the motors, preventing acceleration and regenerative braking for nearly 50 seconds. There were no warning lights, sounds, or messages displayed on the car's gauge cluster display, either for the initial loss of propulsion or for the restoration of propulsion. This ca... Read more
Crash
Incident date: Jan 28, 2026
Took truck to dealership, 2014 Ram 1500. They found front fuel tank strap has rusted out of its “T” hock position. Similar to the issue with 2008-2012 Rams. Very dangerous. Cannot drive in this condition
VOLKSWAGEN
TIGUAN
(2022) - FUEL/PROPULSION SYSTEM
Jan 28, 2026
Incident date: Jan 12, 2026
2023 Yukon Denali has now broken down twice, leaving myself and my family (husband and children). This last time was on Friday 1/16/26 while we were out of town, the car began malfunction and then we had complete engine failure while drive 70mph down the highway, again, leaving my family stranded on the side of the road, on a busy highway, in an unsafe environment in the winter.
Incident date: Jan 23, 2026
While stopped at a stop light, "check electrical system" warning flashed on instrument panel without any prior warning or malfunction. I was only able to move the car about 50 feet before all power and controls failed. I was in a middle lane and was barely able to move the car out of traffic. Tow truck driver with a large jump start battery pack was able to give it enough power for me to crawl it... Read more
Incident date: Oct 9, 2025
My vehicle is equipped with an automatic engine stop/start feature that shuts off the engine when the vehicle is stopped, as well as an eTorque system intended to assist with initial acceleration. While stopped at an intersection with a slight downhill grade (foot fully depressing the brake pedal), the auto stop/start feature engaged and the engine shut off. When I released the brake to make a ri... Read more
Incident date: Jan 28, 2026
I was driving from getting my daughter from school and felt heat and saw smoke coming from under the dashboard. I immediately pulled over and pulled my daughter out of the car the dashboard became engulfed in flames. I was told by the fire department that it looked like and electrical and fuel issue under the dash. There are known problems with this vehicle catching fire but my cin number when I l... Read more
Fire
Incident date: Jul 20, 1988
Def pump failed twice with this vehicle and with that it does not allow the vehicle to run any faster than 5 mph after the countdown ends. Unknown how the exhaust being plugged and service was done to clean the exhaust ended up having the fuel pump and turbo charger needing replaced. Not sure if they went hand in hand and one causing the other. So far the vehicle only has almost 78,000 miles on... Read more
Incident date: Jan 16, 2026
The front of the fuel tank is hanging down and nearly dragging on the ground. This was with normal driving on a highway. No hitting bumps or aggressive off-road anything. We noticed when we heard a scraping noise going slowly over a slight incline in a driveway that it was hanging down.
Incident date: Oct 13, 2023
I had recall 162 - engine replacement completed in 2024 , now I have fuel leak at high pressure fuel pump, the pump that is a component of the engine has now failed which was installed during the engine replacement which can cause a major fire
JEEP
GRAND CHEROKEE
(2024) - FUEL/PROPULSION SYSTEM
Jan 27, 2026
Incident date: Nov 6, 2025
On returning to my locked vehicle that had been in the parking ramp for 3 days, I started the car and the display message indicated that my vehicle was completely out of gas and the oil was very low. The vehicle had nearly a full tank of gas when it was parked. The vehicle was towed to the dealership who assessed the vehicle. The service department indicated that the vehicle likely did not soun... Read more
Incident date: Nov 13, 2025
I was driving on the freeway and all of a sudden my vehicle didn’t want to accelerate. It began to jerk violently when I would press the gas to accelerate, but my car couldn’t go the speed limit & vehicles behind me almost collided with my car. I then took my car to service and told them what happened and they said my fuel injectors needed to be replaced. The service advisor at the Honda servi... Read more
Incident date: Jan 27, 2026
I got this 2024 vehicle brand new with 15 miles on it in August of 2025 . It is now January of 2026 by check engine light had came on 7 times since November of 2025. I had to shut down work because of this . It came on the 8th time today and I was told by the delearship that they didn’t know what to do . My truck is at 43,000 miles and literally a piece of junk.
Incident date: Jun 15, 2025
This vehicle has a recurring, safety-critical defect involving intermittent engine misfires, flashing MILs, reduced engine power, sudden loss of acceleration, and noticeable engine shaking. Despite multiple repair attempts and extended diagnostics by a dealership, with manufacturer technical assistance, the defect continues. The defect has repeatedly caused the vehicle to stall and lose propulsion... Read more
Incident date: Jun 7, 2025
Fuel odor is very apparent (while idle) but difficult to identify location. Same models seem to have recalls for fuel injectors/rails but not this specific VIN. I believe the issue might be of similar recall. I will have the car diagnosed soon.
Incident date: Jan 13, 2026
I have two recalls that I cannot get any assistance with Recall # 23S65 Rear Axle Bolt Breakage and new recall #25S75 which is Fuel Pump Riser. I have acquired services from four different dealerships and have taken photos and mileage to get repairs completed. I hear clicking noise in my truck and afraid of it causing serious damage and injury along with my fuel pump issue and bad gas mileage and ... Read more
Incident date: Jan 27, 2026
2022 Hyundai Palisade fuel pump injector failure under 100k miles.
Incident date: Jan 26, 2026
My car has a slow crank and when I am driving down the road it cuts off completely and does not want to crank. I have a signal on my car that says reduced speed and the speed is cut down and drags . My car also smells like gas and there is a leak coming from the vehicle it drains really bad . my brakes goes out every few months . My Car radio goes out like there is a shortage. Its horrible
JEEP
WAGONEER S
(2024) - FUEL/PROPULSION SYSTEM
Jan 27, 2026
Incident date: Jun 27, 2025
In early December (2025), I experienced Hybrid System Failure, with the vehicle showing this fault in the dashboard and the check engine light coming on. I took it to the dealership, as the hybrid system is still within warranty, and they diagnosed a failed hybrid battery module. They said I could continue to drive the care in combustion-only mode and would order the module. Having heard nothin... Read more
Incident date: Jan 25, 2026
This vehicle is haven issued with loss power at any moments not matter the speed can lost power at 25 miles per hour and can lost power at 55 miles per hour do to head gasket issue I contacted American honda they say they know about the issue because the turbo engine have high pressure issues they refuse to repair or get a solution for this even if more than 1,000 people have been complaining abou... Read more
Incident date: Jul 15, 2024
It seems as if the ICCU on my car failed. It will not charge and went into limp mode in order for me to drive it home a few blocks.
Incident date: Jan 24, 2026
ALL THE PANEL LIGHTS ON THE DASHBOARD LIT UP. HONDA SAYS I NEED NEW INJECTORS FOR ABOUT $2000. THE CAR ONLY HAS ABOUT 66,000 MILES. THEY ALSO SAY A NEED A NEW HEAD UNIT, FOR THE ENTERTAINMENT SYSTEM. I HAVE HAD THREE OTHER HONDA ACCORDS BEFORE THIS, AVERAGING OVER 200,000 MILES. NEVER PROBLEMS LIKE THIS.
TOYOTA
CAMRY HYBRID
(2026) - FUEL/PROPULSION SYSTEM
Jan 27, 2026
Incident date: Jan 5, 2026
There is a ongoing problem with the BECM on 2016-2018 volts. Mine is one of them. Contacted Chevrolet and they say my vin isn’t under the extended coverage. I believe it should be and can’t stand they won’t cover my car under warranty. Is there anything you can do?
FORD
TRANSIT CONNECT
(2018) - FUEL/PROPULSION SYSTEM
Jan 27, 2026
Incident date: Jan 21, 2026
While driving on a busy road at night, my vehicle displayed battery warning lights and went into "limp mode" which slowed me down to 25 mph before stopping completely. I was then stranded until a tow truck could be dispatched. The Kia dealer told me that the issue was an ICCU (integrated charging control unit) which they have to order. I have since learned that this issue is known and is common... Read more
GMC
SIERRA 1500
(2019) - FUEL/PROPULSION SYSTEM
Jan 27, 2026
Incident date: Jan 15, 2026
Fuel / Propulsion System.. Hybrid Inverter Assembly Defective component: Hybrid inverter assembly Cause: Improperly torqued bolt inside the inverter Result: Open circuit Possible loss of motive power while driving Possible short circuit and fire risk Component is available for inspection and is currently at the Toyota dealer. From Toyota’s own recall filing: Loss of motive power while driving at... Read more
Incident date: Jan 24, 2025
My vehicle started having issues with misfires approximately 2 years after I bought it in January 2020. I bought it new from the dealership in Salinas California. I took it to Morgan hill Honda for repairs. It’s had 2 misfires and I took it in for a Fuel pump recall. About 2 weeks later all my lights in my dash come on. I took it in to get looked at and they said it’s the turbo engine, $3k to ... Read more
Incident date: Jan 26, 2026
On November 16, while driving on the highway, my GMC vehicle suddenly lost engine power without warning. I was forced to stop in traffic, creating a dangerous situation and putting my life at risk. The vehicle required towing and has remained at the dealership since that date. The dealership determined that the engine requires replacement. Repairs have been significantly delayed, including an inco... Read more
Incident date: Jan 20, 2026
Twice now, my 2019 Giulia, which only has 27,100 miles, has flashed a check engine light and a "flash/lighting" symbol while driving at highway speeds. When this happened, the vehicle's throttle became unresponsive. This resulted in a sudden power loss--the accelerator would not respond to input, which creates a huge safety issue. I had it towed as I did not want to cause an accident. My trusted m... Read more
Incident date: Sep 10, 2025
This vehicle shudders and vibrates during shifting and acceleration at different speeds. Transmission shifts out of gear quite often leaving me stranded at times trying to make it safely out of traffic.
Incident date: Jan 25, 2026
GM is not honoring coverage from N232432680 for CARB vehicles in non-CARB states. They have failed to tie CARB vehicle vins to the coverage in N232432680.
Incident date: Jan 20, 2026
I brought my car in for the recall regarding the faulty check valve in the fuel tank. My check engine light had also just come on. I have a 2021 Kia K5 with 60,000 miles and the dealership tells me I have to replace all 4 fuel injectors since it's causing a "system too lean" message.
Incident date: Jan 26, 2026
Fuel leaking out of top of tank. Took car to two different shops. They both told me about a recall on the gas tank. They did every test possible and replaced O ring. Even did smoke evap system test. Tank still leaks from the top when full. They said the tank needs replaced. There is a recall for the year make and model but not my VIN?
Incident date: Sep 27, 2024
During a normal commute on the highway, the vehicle suddenly lost all engine power and stalled in the middle of high speed traffic. The vehicle could not exceed 8 mph while attempting to pull to the side of the road for safety. There were no warning lights (other than a low tire pressures - normal for cold days) and no error messages. The car was unable to get started for about 10 minutes. Eve... Read more
Incident date: Jan 26, 2026
Engine Failed 1400 miles from home on 6.2L Engine - Days after getting L87 Engine Loss of Propulsion Recall Service. Recall Service Completed on 12/1/2025 - Cap and Oil Change done - Full Engine Failure on 12/22/2025. 12/1/2025 - L87 Engine Recall Service Done at GMC Dealership - Quincy IL 12/16/2025- Check Engine Light came on - went to same Dealership - Cleared it told me I was fine to drive ... Read more
Incident date: Jan 26, 2026
When starting up my truck in the morning there is rough idle that cause truck to sputter and sound horrible. It eventually smooths out but I believe the computer needs flashing. When I look online some have a recall for the engine 3UR-FBE / 2018 Toyota tundra, but when I put in my vin # it shows no recall and throws off check engine light Code. Also my radar sensor that it on for cruise control i... Read more
Incident date: Jan 26, 2026
I noticed a sticker in driver door stating recall however no evidence. The vehicle will not pull hills, back up on a hill and will not accelerate over 25 miles per minute. Dangerous to drive on roads. Took vehicle to a GMC dealer for diagnostic test, received the report for what the report found. Took the report to auto shop to get repaired however the vehicle still continues with same issue. Took... Read more