Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM
TOYOTA
HIGHLANDER
(2021) - FUEL/PROPULSION SYSTEM
Feb 8, 2026
Incident date: Jan 20, 2026
The IPC intermittently goes blank and I lose driver information like remaining fuel and speed limit and other safety information. The IPC also turns green and gets distortion.
Incident date: Jan 13, 2026
On 12/22/2025, my fiancé and I purchased a 2022 Ford Bronco Sport from LaFontaine Ford in Lansing, MI. During the initial purchase, we were not aware of any recalls or vehicle defects with the Bronco Sport. Roughly one month later, the check engine light came on, and after a thorough vehicle inspection, we were notified that there was a recall on the vehicle in regards to bad fuel injector(s), ... Read more
Incident date: Feb 7, 2026
What failed: On February, 6, 2026, I experienced a complete failure of my Ioniq 5's electrical system due to the ICCU failing. Heard a loud "pop" and eight seconds later it reported a warning to check the vehicle's electrical system and 24 seconds after the pop it then chimed repeatedly saying to pull over immediately and come to a complete stop. The vehicle is currently at a nearby My safety: On... Read more
Incident date: Feb 7, 2026
Hard jerking while driving clunks while driving shifts rough really bad when driving changes gears its an automatic stalls at lights runs rough jumps forward has no power at times brakes fail when stopping lunges when breaking Dealership and manufacture know about this Its been to dealership over 9 times same problem
Incident date: Sep 19, 2025
My 2021 chevy 3500hd diesel had the engine light come on and the service emissions system popped up in the info screen. It said in so many miles speed would be limited. I took it to the dealer and they said the def tank would need replaced because the tank wiring connector overheated and would cost me over $2k.
Incident date: Feb 7, 2026
This era of Land Rover products used an inferior metal for the fuel tank shield where they corrode prematurely. The shield has almost completely disintegrated where it no longer will support the fuel tank. If the fuel tank falls, it will come in direct contact with the driveshaft and destroy the tank leading to a massive fuel leak and subsequent fire. My tank is currently held up with ratchet stra... Read more
Incident date: Feb 1, 2026
The engine repair was a short block only, even thoe the main bearings spun and sent debis threw the engine. #1 rod went as well. Apon recieving the truck back, with in 200 miles, I've had the same hesitation with the engines as I had just before the first engine failed. Took it by the dealer and no issues found. oil preasure stays up and temp normal. I've had many issue with throtle lag sence day ... Read more
Incident date: Jan 26, 2026
Brake/abs system locked up on me and I couldn’t stop. I accidentally hit someone from behind and was proven to be an accident. My traction light my abs light and my brake light all came on at the same time right before I wrecked. The suv swerves over to the other lane randomly while on the interstate and does stop on time. Every time I fuel up gas leaks out from somewhere and its pumps gas reall... Read more
Crash
Incident date: Jan 7, 2026
SUBJECT: Catastrophic Steering Failure and Erroneous Safety Recall Notification - 2014 BMW 335i 105,000 milles INCIDENT DESCRIPTION: While driving, the vehicle completely lost steering control. The electronic steering rack disengaged due to a failure in the aluminum mounting bolts. This incident resulted in a near-fatal accident in which the vehicle almost left the road and fell into a ravine. I h... Read more
1 injured
Incident date: Jan 22, 2026
I turned my car on and it didn't want to crank up. Once it did crank up every warning light came on. My son ran the code and P00087 came up. I tried to drive my car in my parking lot and it kept stalling like it was going to cut off. Now I drove my car earlier in the day and didn't have any problems. It wasn't until after my car sat throughout the day when this took place. I know it's a recall for... Read more
Incident date: Jan 23, 2026
After recall-related software updates were performed on my 2021 Ford Mustang Mach-E, the vehicle began experiencing repeated electrical and climate control failures. The heating and defrost system stopped working, leaving the vehicle without heat and causing the windows to fog, which reduces visibility in cold weather and creates unsafe driving conditions. The vehicle has been taken to multiple a... Read more
Incident date: Dec 18, 2025
I had stopped uphill, with my foot on the brake, heading East on the left lane of Pomona Road, at the approach to the Traffic Light Junction with Route 45, around 3.50 PM on Friday 1/23/2026. There were about 5-6 cars also stopped, ahead of me, at the Red Traffic Light and several cars behind me, when I heard my car engine rev up loudly. I kept applying the brake. I could hear my car tires spinni... Read more
Crash
Incident date: Jan 31, 2026
This recall describes a known safety-related defect which can stall the vehicle while driving, thus increasing the risk of a crash. After 8 months without developing a remedy, that danger remains every time I drive my beloved Mustang. Is Ford waiting for numerous deaths due to this issue before making the cure a reality? What is the explanation for the lack of a cure? Evidently Ford has produc... Read more
Incident date: Feb 4, 2026
I have and am the original owner of a Kia Cadenza 2017 with the 3.3L Lambda engine (same engine as the Sorento lawsuit). The vehicle is currently at the dealership getting repaired due to carbon buildup causing the fuel injectors to malfunction( despite of consistently being on top of maintenance and oil changes).I have read online of lots of users with failed engines due to carbon buildup in thes... Read more
Incident date: Feb 6, 2026
Had an immediate loss of propulsion event without warning (2-Feb-2026) after recall work completed on 16-Dec-20256 (24V110000). I lost propulsion on public roads and was lucky that this happened just after I exited the highway otherwise I would have ended up in a life threatening situation
Incident date: Dec 29, 2025
8/28/23: fuel pump replacement at just 16 miles, 10/12/23: check engine light with no documented repair, only that the code was cleared and the vehicle test driven, 12/18/25: pre-delivery inspection revealed clicking noise while turning and a leaking oil pressure switch requiring replacement parts and realignment, 1/19/26: check engine light on - battery replaced, 1/20/26: check engine light on - ... Read more
Incident date: Nov 12, 2025
Car goes into limp mode or cuts power when trying to accelerate. Refuses to shift or will shift down and revs highers rpms then necessary, especially at any incline. Started around 70k miles and got worse when brought in for other recalls.
Incident date: Apr 15, 2024
This vehicle has fuel problems and I'm not able to pass the emissions test for a year. This vehicle has serious electrical problems when I go in reverse the radio starts cracking and popping really loud and it's very annoying and ear splitting. I don't think it's fair that the van is not showing a recall when you issued engine fire recalls for 2014 Ford escapes l feel mine should be included??
Incident date: Feb 1, 2026
We brought our 2022 Hyundai Tucson into our local Hyundai dealership under warranty for Technical Service Bulletin MISFIRE DTC (P030X) – INTERNAL GDI INJECTOR LEAK REPAIR. We were surprised to learn the dealership did not have the parts in stock considering this is a widely known issue and we incurred significant expenses while waiting for the vehicle to be repaired. Expenses incurred: $211... Read more
CHEVROLET
SILVERADO 2500
(2021) - FUEL/PROPULSION SYSTEM
Feb 7, 2026
Incident date: Feb 2, 2026
2018 KTM 690 Duke fuel tank shape has warped and the fuel filler neck gasket no longer seals the filler neck to the tank so that fuel spills out the top of the fuel tank. This same issue was addressed for the 2016-2017 model year KTM 690 Duke under NHTSA Campaign Number 17V388000. The result of this fuel leak is a potential fire hazard that could result in injury or death. This problem has not be... Read more
Incident date: Dec 17, 2025
Frequently, my vehicle would not start. It would crank for a lengthy period of time but the engine would not turn over to start. Internet searches show that this is a widespread, known problem with Chrysler vehicles, yet only a small number of recalls have been issued. Unfortunately, my vehicle does not fall under the recall for unknown reasons. I have been advised that the fuel pump and auxili... Read more
CHEVROLET
TRAILBLAZER
(2023) - FUEL/PROPULSION SYSTEM
Feb 7, 2026
Incident date: May 20, 2025
The Integrated Charging Control Unit (ICCU) has intermittent failures. During the last failure, my wife was on a busy freeway (Interstate 5 near Hwy 120 northbound) in heavy but fast moving traffic. She was driving in the #2 lane (of 4 lanes) when she experienced sudden loss of propulsion. The vehicle slowed to 5 MPH in traffic that was moving 70 to 80 MPH. She had to traverse through the #3 a... Read more
JEEP
GRAND CHEROKEE
(2025) - FUEL/PROPULSION SYSTEM
Feb 7, 2026
Incident date: Nov 29, 2025
When the engine is running after hours a gasoline smell and vapor exit the tank by the cap.
Incident date: Feb 2, 2026
2:27 pm on 02/06/2026. Pop heard from the trunk area, then displayed "Stop vehicle and check power supply," the car lost power and then became completely immobile. The car has 3500 miles on it. Bluelink app showed "Everything looks good."
Incident date: Dec 8, 2025
While picking up my daughter from school this week, I entered a school parking lot and began a low-speed right turn to pull into a parking space. During this maneuver, the car unexpectedly and abruptly accelerated forward. I reacted immediately and applied the brakes, but the car traveled approximately two car lengths beyond the intended parking spot. I came to a stop across two parking spaces. T... Read more
Incident date: Feb 6, 2026
Push start vehicle stalls 3 to 5 times. While driving the dash board flickers on and off. Navigation system screen blacks out radio turns on when I have it off. Reverse camera also glitches and works sometimes. The inside lights dim up and down. The passengers window goes down on its own.and has caused the rain to damage personal items of ours.
Incident date: May 7, 2021
Catastrophic Loss of Motive Power and Power Steering at Road Speed Following Recall 68C Update. Description: On February 6, 2026, my 2024 Jeep Wrangler 4xe (Mileage: 24,947) suffered a catastrophic safety failure while in motion on a public roadway. This occurred about 25 hours after the vehicle was "cleared" by a dealership for Recall 68C (NHTSA Recall 25V-741). While driving at approximately 25... Read more
Crash
CHEVROLET
SILVERADO 1500
(2021) - FUEL/PROPULSION SYSTEM
Feb 6, 2026
Incident date: Jan 16, 2026
This issue presents a serious safety concern. During the initial occurrence, the vehicle was unable to sustain highway speeds for extended periods (approximately 10 minutes or more). When coming to a stop, the vehicle would shake, rev unexpectedly, lose power, and shut off completely. During these events, the vehicle would not accelerate, creating a hazardous situation, especially in traffic. The ... Read more
Incident date: Feb 4, 2026
My gas tank is failing from the fuel seal, my safety is in danger since it throws a lot of gasoline, take the car to the dealer but they say it's not a factory problem
Incident date: Jan 23, 2026
Prior to this incident, I had been having issues with my fuel management system give a “reduced acceleration” warning (codes P0087, P228B) in weather below 28-30F. It was in the shop 3 times prior: first time was “bad fuel”, second had my fuel rail and fuel filter replaced, and third time I had my high pressure fuel pump replaced (also had a rear crank seal leak). While approaching a stop... Read more
LAND ROVER
RANGE ROVER SPORT
(2023) - FUEL/PROPULSION SYSTEM
Feb 6, 2026
Incident date: Nov 30, 2025
In at least 3 different drivers experienced the engine shutting off while driving at low speeds. It happened either while stopped at the traffic light, or shortly after being stopped at the traffic. The engine stalled and the message on the dash said to stop the vehicle, turn it off, then turn it back on. Fortunately, we were able to coast to a stop and follow the procedures. We replaced the f... Read more
Incident date: Jan 15, 2026
"While driving my 2018 Honda CR-V (Mileage: 58,800), the vehicle experienced a sudden and total loss of power/stalling due to a fuel injector failure. This failure caused the vehicle to enter 'Limp Mode' on a high-speed roadway, creating an immediate risk of a rear-end collision as the vehicle could not maintain flow-of-traffic speeds. My Wife and I was just getting on the highway when this occurr... Read more
Incident date: Feb 3, 2026
I am filing this complaint regarding my 2020 Range Rover Full Size Plug-In Hybrid, which has been inoperable for over three months due to ongoing fault codes and software-related issues. The vehicle has been at an authorized Land Rover dealer for an extended period. The dealer has confirmed they are unable to proceed without direction or software updates from Jaguar Land Rover corporate engineerin... Read more
VOLKSWAGEN
ATLAS
(2022) - FUEL/PROPULSION SYSTEM
Feb 6, 2026
Incident date: Feb 6, 2026
We live on a road with a steep embankment. My wife backed across our driveway and when she put the car from reverse to drive it accelerated uncontrollably. She hit our mailbox, then a power pole across the street, a driveway across the street then over the embankment where she hit a retainer wall another wooden railing and finally came to rest against our neighbors house. If she wouldn’t have ca... Read more
Crash
1 injured
Incident date: Nov 5, 2025
The 2025 Hyundai Santa Fe Hybrid has had multiple occasions, most recently on February 3, 2026 with 12,330 miles on the car, where the gas-powered engine fails to provide any power to the drivetrain. The car experiences vast power loss and enters "limp mode" where only the small hybrid battery is powering the vehicle. Max speed ranges from 10 - 25mph and there is little, if any, acceleration, ev... Read more
FORD
TRANSIT CONNECT
(2015) - FUEL/PROPULSION SYSTEM
Feb 6, 2026
Incident date: Sep 1, 2025
While driving, my vehicle has intermittently lost power without warning, creating a serious safety hazard. The loss of power occurs unexpectedly while the vehicle is in motion and is not associated with any driver input, weather, or road conditions.The issue has occurred on more than one occasion. The first occasion in March 2025. The issue appeared to be temporarily resolved but later recurred, i... Read more
Incident date: Feb 3, 2026
I smell gas whenever I drive my car. My car has less than 33,000 miles on it.
Incident date: May 30, 2025
I am writing to formally express my concern regarding serious and repeated safety-related failures with my 2022 BMW X5 xDrive45e, VIN [XXX] . I purchased this vehicle in 2022 through a custom build, at a purchase price exceeding $80,000, with the expectation of reliability, safety, and premium quality consistent with the BMW brand. In October 2025, while my wife was driving with my son in the ve... Read more
Incident date: Dec 4, 2025
My 2019 Honda Odyssey had an emissions code come up with OBD II sensor code of P219A which led to research revealing that the code was a result of fuel injector failure. I took my van to the dealer who revealed that based on my VIN, I am not eligible for the extended warranty issued by Honda in 2021. This has resulted in a $1900.00 repair bill that should be covered based on history and problems. ... Read more
Incident date: Dec 18, 2025
No warning. I had four high school wrestlers in my car and we had just gotten off the highway after driving for 7 hours from Panama City to Port St. Lucie when it happened. My car went into limp mode making it dangerous to continue to drive. My car is currently at the service center at Lexus of Treasure Coast off US1. The technicians have verified that l have a faulty fuel pump and mentioned the ... Read more
Incident date: Jul 18, 2025
Car engine seized and lost ALL power going 60mph down the highway at night with my child in the back seat. I have poured quarts and quarts of oil in this vehicle because it burns oil at an alarming rate until it eventually runs dry and the engine seizes. This is extremely dangerous and luckily my child and I were able to drift to the side of the road without harm and injury. Very discouraging tha... Read more
Incident date: Jun 24, 2019
This electric vehicle failed to charge at level 2 charger at home. It charged at level 3 fast chargers however it registered a full charge at 125 miles and the level of charge in % and miles remaining fluctuated with sudden shifts. There were no warning lights or other signs of problems. I took it to the dealership who wanted me to keep driving and wait a week for an appointment. I knew that thi... Read more
Incident date: Dec 31, 1969
Feb 2026 My airbag light came on few days ago, now my horn doesn't work, and the functions on the steering wheel don't work, like being able to reset tire pressure and check functions for the car, the phone, the radio/cd information. Jan 2025 My seat belt (driver ) lock is broken ,to attach the seat belt in place..I have to just keep it clicked in, and put it over my shoulder (over a yr now) A... Read more
VOLKSWAGEN
TIGUAN
(2013) - FUEL/PROPULSION SYSTEM
Feb 6, 2026
Incident date: Feb 2, 2026
As of Aug 2025, my car keeps having issues of stalling/ bucking, even though my mechanic has changed the points/plugs twice now. Now the overheat light comes on ,off and on.. sometimes clears up once the car is shut off and then turned back on.. some times has to sit for a while, then clears up
Incident date: Nov 28, 2025
Feb 2026 My airbag light came on few days ago, now my horn doesn't work, and the functions on the steering wheel don't work, like being able to reset tire pressure and check functions for the car, the phone, the radio/cd information. Jan 2025 My seat belt (driver ) lock is broken ,to attach the seat belt in place..I have to just keep it clicked in, and put it over my shoulder (over a yr now) A... Read more
Incident date: Dec 15, 2025
The fuel delivery system, specifically the fuel pump and fuel rail pressure system, has malfunctioned and continues to trigger diagnostic trouble code P0191 (fuel rail pressure sensor range/performance), despite a prior recall-related software update performed by the dealer, and the vehicle and all affected components are available for inspection upon request. While driving on the highway, the veh... Read more
TOYOTA
HIGHLANDER
(2021) - FUEL/PROPULSION SYSTEM
Feb 6, 2026
Incident date: Feb 2, 2026
ICCU failure
TOYOTA
HIGHLANDER
(2021) - FUEL/PROPULSION SYSTEM
Feb 6, 2026
Incident date: Feb 4, 2025
“My vehicle, a 2017 Kia Optima, had repeated safety issues documented in service records. Despite multiple repair attempts (per attached records), the problem remained unresolved and put my safety at risk. I’m seeking further investigation or resolution.”
Incident date: Dec 1, 2025
Parked a running vehicle, 2023 Buick Envision with 52000 miles and when I went to start the car again, it would not run; cranked OK but would not start, just "stumbled" for a few seconds and then nothing. Tried several times thereafter to start to no avail. Called for a tow and learned that due to a not running vehicle that has electronic transmission, could not put it in neutral to allow a simp... Read more
Incident date: Feb 5, 2026
Owner was driving home at the normal posted speed limit when the car stalled out. The check engine light was on along with the oil Light, the car cranked back up in time before owner was rear ended. No accident occurred but a close call. The vehicle made it about another 1 mile before stalling again this time losing all control in steering as well and was towed home.