Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM
SUBARU
CROSSTREK HYBRID
(2021) - FUEL/PROPULSION SYSTEM
Feb 11, 2026
Incident date: Aug 1, 2023
Almost every time I fill up with gas ( I use top tier like the manual states), once I start driving, it feels like it misfires or jerks. It will do it one/ two times and then it’s fine… until I fill up with gas again. It’s been doing this since I got the vehicle- no indicator lights on.
Incident date: Sep 4, 2025
To Whom It May Concern: I am submitting this complaint to report what I believe to be a potential safety-related defect in my Honda vehicle, as well as an unresolved dispute with American Honda regarding responsibility for resulting damage. Recently, I was informed by my case manager at American Honda that my claim had been closed and that Honda would not cover the necessary repairs. When I reques... Read more
VOLKSWAGEN
ID.4
(2023) - FUEL/PROPULSION SYSTEM
Feb 11, 2026
Incident date: Feb 1, 2026
Car went in for recall. Ford replaced engine because they claim a bolt broke. I have taken the car about 300 miles since I received it back and the engine light appeared. I let them know. Light went off and I had another important meeting to make in DFW . This time wrench and engine light came on . It sat at airport for 2 days. Then I got back in , no warning lights on but I got home with more war... Read more
Incident date: Jul 3, 2024
NHTSA Complaint Text (Copy/Paste) Vehicle: 2020 Ford F-250 Super Duty 6.7L Power Stroke Recall: 24S78 – Powertrain Control Module (PCM) Software Update Complaint: Ford has issued Recall 24S78 for the high-pressure fuel pump defect on my 2020 F-250, but the company has not provided an actual remedy. The recall shows as open on my VIN, and Ford’s documentation says a PCM software update is the f... Read more
Incident date: Feb 11, 2026
Several years ago, when I was driving the vehicle, I got a sudden "reduced propulsion alert" and the onboard coolant temperature gauge showed a significant spike in temperature. To avoid overheating, I had to pull over on the side of the highway. In the onboard fuse box, there was a blown F3 fuse. I replaced the fuse and the same issue happened again last year. After some online research, it is c... Read more
Incident date: Feb 10, 2026
Car was running normally and going at 50mph then all of a sudden car abruptly lost power and went to 10mph and dashboard lit up. Very scary as we also had our kids in the car--I can only imagine how dangerous this would have been if we had been on the highway going 70mph. Dealer diagnosed with low pressure fuel pump being bad. Lexus paid for the repair due to some lawsuit settlement but these cars... Read more
CHEVROLET
SILVERADO 1500
(2024) - FUEL/PROPULSION SYSTEM
Feb 11, 2026
Incident date: Jan 28, 2026
Cv joints clicking when turning right or left. Dealer said it was normal. Battery not charging at superchargers after long distance travel on hwy.
Incident date: Feb 5, 2026
Vehicle was inspected, Vehicle is leaking fuel, but it's difficult to spot, but I have to put fuel on it daily, TCS goes haywire almost caused me to crash because the TCS sensors are near the tires, and engine crank sensor issues, Vehicle does not do last gear shift, and rear door stopped working.
Incident date: Feb 10, 2026
Dealers: Lakeland Crysler Dodge RAM, FL; Second authorized Jeep dealer, Bartow FL Complaint: My 2024 Jeep Wrangler Sahara has multiple unresolved safety defects despite repeated warranty repairs, and I have no confidence in this Jeep at just 12,000 miles. Forward Collision Warning (FCW) not working — Lakeland Jeep failed to repair or document inspections. Fuel leak / gasoline fumes in the cabin... Read more
Incident date: Feb 10, 2026
After purchasing a used 2023 Dodge Durango GT, issues arose almost immediately following delivery. I took the vehicle to a Chrysler/Dodge/Jeep/Ram (CJDR) dealership for inspection and service. Diagnostic scans revealed multiple stored and active fault codes, including but not limited to: U0415 / U0401 – Implausible or invalid data received from ABS / ECM / PCM B195F-12 – Power liftgate chim... Read more
Incident date: Feb 9, 2026
Woke up one morning and noticed a very strong gas smell coming from the car while driving with the windows down, even at low speed. Once I noticed the smell I stopped driving and exited the vehicle and again noted the very strong smell. I immediately took the car to the nearest Porsche service dealership in Beverly Hills. The repair was covered by warranty, and the issue was found to be due to a l... Read more
Incident date: Sep 1, 2025
Check engine light came on indicating a problem with cylinder 4(P0304). Replaced all spark plugs and coil pack to no avail. Car still struggles to accelerate even though light has went out. Especially noticeable at higher speeds.
Incident date: Feb 10, 2026
Hello, I have a 2021 Honda Accord Sport 2.0T Engine. The engine has a 2.0 liter turbo. I have had to replace two fuel pumps, which were covered my extended warranty. Another issue that I had to repair, and one that has not fully been resolved is the head gasket. I have been losing coolant at an alarming rate. Every two weeks I have to fill up coolant. I had the head gasket repaired at a Honda Dea... Read more
Incident date: Dec 8, 2025
The fuel door stopped working - only emerhency string works A purge valve doesn't work
Incident date: Feb 10, 2026
Was told I have a blown head gasket on cylinder 3 with 90k miles on my vehicle. No check engine light has been on.
Incident date: Jan 31, 2021
I want to be clear about why I opened this case. Per Nissan’s own recall documents, the software update does not repair the defective battery cells, it only detects the issue and may disable the vehicle to prevent a thermal event. Level 3 charging remains unusable, and the underlying defect is still present. Because of this, I am requesting a repurchase or a replacement vehicle. If they say the... Read more
Incident date: Aug 1, 2025
I am reporting a safety defect involving (1) sudden loss of propulsion (“turtle mode”/limp mode) while accelerating/merging into traffic and (2) unintended steering movement while driver-assist/lane centering was active (vehicle jerked toward adjacent lane and off roadway). These events create an immediate crash risk. The vehicle has also had repeated charging-related overheating/charging stop... Read more
Incident date: Jan 16, 2026
The vehicle has a material operability limitation related to its fuel/propulsion system that was not disclosed at the time of sale. After purchase, the vehicle’s real-world operation is materially restricted due to fuel availability and system limitations that prevent reliable use as represented. The limitation affects the ability to operate the vehicle predictably and as intended. This issue ... Read more
Incident date: Feb 1, 2026
I had a check engine light come on for an oss sensor. Shortly after that started my truck would aggressively downshift to lower gears and lock up. I’m now having to replace the transmission.
Incident date: Jan 7, 2026
Driving under normal conditions, heard a “pop” near the rear of the car and within seconds had an immediate loss of power. The dashboard had lit up with “Check electric vehicle system” and was limited to 20 MPH on a 45 MPH road with no safe place to stop. Was able to limp car home, dealer confirmed ICCU was faulty and had to be replaced. My family was very very lucky to not be on a highway... Read more
TOYOTA
HIGHLANDER
(2019) - FUEL/PROPULSION SYSTEM
Feb 9, 2026
Incident date: Feb 9, 2026
As I was leaving the gas station the Check engine light flashed on and off then the car was like turning on and off fast and a loud clunk sound and the Fuel pump module exploded gas sprayed all over the gas station. Huge fire hazard and the car began to smoke Vehicle experienced a sudden catastrophic fuel system failure involving fire risk and loss of propulsion. The incident occurred without wa... Read more
Incident date: Jan 3, 2026
When pulling slowly into a parking spot, engaged the brake and the vehicle suddenly accelerated, causing a collision into a brick pillar. Injury to driver occurred.
Crash
1 injured
Incident date: Feb 9, 2026
My vehicle failed while in motion. I lost power to the vehicle and power steering. Just before the car failed, I heard a pop and a warning light came on that said "Check Electric Vehicle System". The car's ICCU failed and caused failures of the battery and 12v battery. My safety and everyone on the road around me's safety was put at risk when I lost the ability to accelerate or use power steering.... Read more
Incident date: Jan 22, 2026
Strong fuel smell in cabin Can maybe cause a fire
Incident date: May 14, 2025
Car jerks like it’s losing power when pulling off, not sure if it’s transmission issue or engine issue
BMW
I4 EDRIVE40
(2025) - FUEL/PROPULSION SYSTEM
Feb 9, 2026
Incident date: Nov 18, 2025
Multiple 12v batteries, the battery management system, and ICCU have all failed on my Ioniq 5. During my 13-month lease, this vehicle has been inoperable for more than 30 cumulative days due to the same recurring defect. The vehicle was taken to an authorized Hyundai dealership multiple times, but the defect was repeatedly misdiagnosed and not corrected, resulting in continued failures and extende... Read more
Incident date: Feb 6, 2026
My Range Rover diesel is continuing to have premature Diesel Particulate Filter (DPF) clogging, causing dashboard warnings, "limp mode," reduced power, and engine issues. This causes the car to immediatly without warning reduce power and you have a certain amount of miles before the car shuts down. Range Rover knows of this incident, and there is a law suit concerning this, and unfortunately thi... Read more
Incident date: Feb 4, 2026
My new 2025 Ioniq 5 that has 8,700 miles on it suddenly popped up the message "check electric vehicle system" warning as we were driving in our neighborhood. My husband then realized that he could not drive over 30 mph just as he was merging onto our local Highway in a 65 mph zone. We limped along until the next turnoff and turned around. We decided to take the chance to get back onto the highway ... Read more
Incident date: Dec 9, 2024
There is a safety recall concerning fire hazard during normal operation. Kia is refusing to buyback the inoperable vehicle
Incident date: Sep 9, 2025
While driving at approximately 70 miles per hour, the vehicle experienced a sudden loss of power and felt as though the engine was going to shut off. This created an immediate safety hazard and forced me to pull over to the side of the road. Despite feeling unsafe, I continued driving directly to the dealership to have the vehicle inspected due to an engine warning light related to the fuel system... Read more
Incident date: Aug 11, 2025
My dashboard lite up like a Christmas tree. I took my car to Honda dealership. They put it on the diagnostic machine. A blown head gasket, Honda quoted me a repair price of $4400.
Incident date: Feb 9, 2024
While driving on the highway my car suddenly began to stall. It lost power later after that & when I got an oil change then tried to drive it later I was stopped by another driver told something is leaking. While driving to a Autozone I noticed the gears jump while shifting from 1 to 2 and I now can’t past 20 mph. I’ve already gotten the camshaft replaced and while researching I learned my car... Read more
VOLKSWAGEN
TIGUAN
(2020) - FUEL/PROPULSION SYSTEM
Feb 9, 2026
Incident date: Jan 14, 2026
ICCU failure
Incident date: Aug 1, 2024
The oil cooler lines cracked due to cold weather and oil spouted out of the engine. Truck was immediately pulled over when the chime went off, however the engine still seized up and needs to be replaced. No warning lights before, just the chime at 0 oil pressure. I see that Canada and Alaska has this part recalled and I want to know why it’s not recalled everywhere. No oil was leaking prior to ... Read more
Incident date: Oct 1, 2025
For the 4th time since November 2025, my vehicle has shut off while driving and there was a severe gas smell. Check engine and traction control lights on dash. So far the turbo booster and fuel injector have been replaced but the issue keeps happening. This vehicle is not on recall list for high pressure fule pump recall. I think it should be. Vehicle goes into limp mode and all the gas leaks righ... Read more
Incident date: Feb 5, 2026
The vehicle experienced a catalytic converter efficiency failure that was confirmed by an authorized dealership in January 2025. The dealer indicated the catalytic converter required replacement; however, the replacement was not performed, and the vehicle was returned to service with an unresolved emissions defect. Less than one year later, the vehicle developed recurring emissions system failure... Read more
Incident date: Jan 8, 2026
This 2019 Honda Accord was part of the fuel pump recall that occurred in 23/24. The vehicle was taken in and had the fuel pump fixed at the dealership under the recall. From that point we have begun to have issues with the fuel injectors. The vehicle started to run rough, and then all of the dash lights came on. All accessory items, Lane Departure warning, adaptive cruise control, etc, all stay on... Read more
Incident date: Apr 20, 2025
Hesitant and sluggish acceleration caused check engine light and activated limp mode. Code P0087 - fuel rail/system pressure too low. My VIN isn’t included on the major fuel pump recall, but I’m experiencing issue and being told it’s going to cost thousands to repair.
Incident date: Nov 15, 2019
Fuel pump issue. There is an active recall for this make and model but this vin isn’t included. The car will be fine and either completely shut down or once parked it won’t restart. After about an hour it will start and be fine. We took to a local mechanic who diagnosed the fuel pump. Said there was a recall so we went to the local dealership. They said it isn’t included and they can’t g... Read more
Incident date: Jan 28, 2026
I own a 2016 Acura ILX and recently discovered multiple federally mandated safety recalls affecting my vehicle, including a brake master cylinder recall, fuel pump recall, driveshaft separation recall, and Takata airbag recall. I have owned this vehicle for over seven years and was never notified by mail or otherwise at my correct address that these safety recalls existed. One recall is currently ... Read more
Incident date: Jan 9, 2026
While driving cross country, my dash warning light came on and said " In 50 miles your vehicle will lose power and you won't be able to drive more than 5 mph. DEF problem". I spent $70,000 on this vehicle used with 50K miles on it. Recall from 2024, this is unacceptable. Now another recall for steering. The steering column disengagement. I am afraid to drive it. The dealer keeps telling me no fix ... Read more
CHEVROLET
SILVERADO 2500
(2025) - FUEL/PROPULSION SYSTEM
Feb 9, 2026
Incident date: Feb 8, 2026
Am smells as if wires are burning and vehicle turns off whilst driving causing me to nearly hit a pole in one instance. Car will shut off also whilst parked or when reversing to park. Emergency Brake light come on at random times during driving as well. Or the seatbelt light will come on whilst seatbelt is engaged.
JEEP
WAGONEER S
(2025) - FUEL/PROPULSION SYSTEM
Feb 9, 2026
Incident date: Jul 9, 2025
Engine started pouring fuel out in large quantities coating the entire chassis. I was lucky, I had planned to go fishing early but had boat issue. Had I gone early in the dark it would have been catastrophic. Large amounts of gas. Pouring out. I'm lucky, when moving the truck my wife noticed the fuel was leaving a trail down the road and started screaming. I immediately parked the vehicle and I am... Read more
TOYOTA
SIENNA HYBRID
(2025) - FUEL/PROPULSION SYSTEM
Feb 9, 2026
Incident date: Oct 7, 2025
I am filing this complaint regarding my 2023 Jeep Wagoneer, which I have owned for approximately 1.5 years. Since purchasing the vehicle, I have experienced repeated and ongoing mechanical failures, primarily involving the fuel injection system and chronic battery drainage. The vehicle has been taken to the dealership for fuel‑related issues more than five times. During these visits, the fuel pu... Read more
Incident date: Jan 23, 2026
National Highway Traffic Safety Administration Office of Defects Investigation 1200 New Jersey Avenue SE Washington, DC 20590 Subject: Safety Defect Complaint – Integrated Charging Control Unit (ICCU) Failure Vehicle: 2026 Genesis GV70 Electrified (EV) VIN: [XXX] To Whom It May Concern, I am submitting this complaint to report a safety-related failure involving my 2026 Genesis ... Read more
Incident date: Oct 6, 2025
The p0101 code has been going on and off of this car since purchase (3 years) the MAF sensor has been replaced twice and the check engine light comes back on after just a few days each time. This poses a safety risk because the car stops at stop lights and turns off, the car shakes at idle, the car refuses to accelerate risking pulling out in front of another car without being able to accelerate. ... Read more
Incident date: Jan 31, 2026
My car is equipped with a forward-facing camera, mounted on the forward area of the interior rearview mirror. Additional cameras are mounted on the front bumper, trunk door, and on the rearview mirrors on each side of the car. Various sensors mounted throughout both bumpers face the front, rear, and each side of the car. At the time of this incident all sensors and cameras were clean and free of ... Read more
Incident date: Feb 7, 2026
While driving at highway speed, the vehicle experienced a sustained loss of motive power. Despite the accelerator pedal being fully depressed, the vehicle would not accelerate beyond approximately 62 mph. Based on the symptoms and prior service history, the malfunction appears related to the fuel/propulsion system, engine, or powertrain. The vehicle is currently parked and available for inspection... Read more
Incident date: Jan 10, 2026
It was the XXX recall for the DTC P0442/check engine light code. The dealership said that the recall had been satisfied in 6/2020 by putting a buffer in to separate the 2 lines but not replacing the part. Now the exact same code DTC P0442/check engine light in the exact spot that occurred for the original recall. The dealership originally quoted $5,093, then after me complaining that it is the sam... Read more
Incident date: Feb 8, 2026
El 6 de enero de 2026, minutos después de retirar el vehículo del concesionario tras un servicio de frenos, el sistema de enfriamiento presentó pérdida total de refrigerante debido a una manguera del radiador rota. El vehículo fue regresado inmediatamente y quedó retenido por recomendación técnica de no conducirlo por riesgo de sobrecalentamiento del motor. La condición representa un ries... Read more