Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM
TOYOTA
GR COROLLA
(2025) - FUEL/PROPULSION SYSTEM
Feb 14, 2026
Incident date: Aug 8, 2025
When you fill up you gas tank the gas pumps are to thick to stick all the way in and it overflows the gas tank every time I have to put in certain amounts in per time
Incident date: Nov 21, 2025
2ND CYLINDER HEAD AND EXAUST VALVUE PART # R3602014AA INTAKE MANIFOLD PART #5184199AF DEFECTIVE OIL FILTER HOUSING ADAPTOR PARTS DEFECTIVE: 68228480AA
Incident date: Feb 9, 2026
SUV check engine light for the emissions system came on 11/21/2025. The light does not stay on all the time, it goes on and off ever several days. During my state inspection, dealer diagnosed issue to a P0430 code and ran a cylinder AF test. It revealed that cylinders 2, 5 and 6 failed for rich conditions and stated the fuel injectors require replacement. Both the dealer and honda Corp. stated the... Read more
Incident date: Feb 14, 2026
The vehicle started to Make loud clinking sound coming from engine. Went to dealership for diagnostic and high pressure fuel pump failed. Was quote 2000$ .
Incident date: Feb 14, 2026
Vehicle intermittently loses propulsion during acceleration when merging. Engine RPM remains low despite throttle input. After a delay, transmission re-engages abruptly with a metallic scraping noise. This creates unsafe merging conditions. This happened today, 2/14/2026 in 4 instances in the same trip. It has also occurred approximately 50 other times over the past six months when the mileage was... Read more
Incident date: Feb 13, 2026
While pulling into traffic the car lost power and went into limp mode risking a collision. Car was immediately backed into driveway and completely died shortly after the initial power loss and had to be towed to dealer. Dealer diagnosed an ICCU failure. Warning lights activated at the moment the car lost power. Had this occurred on a highway or in heavier traffic the power loss and speed with w... Read more
Incident date: Feb 13, 2026
The fuel line was rubbing against another pipe between the engine and firewall, causing it to leak, spraying gas all over the engine including the exhaust. In my opinion if this hadn’t happened in traffic where you could smell it but on the interstate I hate to think what may have happened. I’ve looked on the jeep renegade forums and there seems to be other people who have experienced ... Read more
Incident date: Dec 31, 1969
While pulling out, vehicle decelerated as I was pressing the gas. Almost hit by another vehicle. Managed to avoid being hit and car still would not accelerate. Ultimately, pulling over at store and parking. Contacted manufacter because it was related to the recall, but they wasnt able to do anything about it. Im unable to drive it and im still paying for it. no remedies were offered
Incident date: Feb 9, 2026
“Check EV System” error appeared in a red circle, with a red 12v battery icon. Then a turtle icon appeared and the car would not exceed about 30 mph. I was able to drive a mile and park in a lot. This happened after Level 2 charging to 100% and then driving one mile in 25° weather. The car was towed to the dealer.
Incident date: Feb 11, 2026
Component / System Failure The exhaust system, specifically the exhaust manifolds and previously the EGR system components, appear to have failed or malfunctioned, allowing exhaust gases to enter the passenger cabin. The dealer initially replaced the EGR cooler diverter on December 23, 2025. However, the condition persisted. On February 3, 2026, cracked exhaust manifolds were identified by the d... Read more
Incident date: Feb 11, 2026
• Component/System: The high-voltage battery system in the plug-in hybrid propulsion system is subject to an active safety recall related to potential fire risk. The vehicle is available for inspection upon request. • Safety Risk: The manufacturer has instructed owners not to charge the vehicle near structures and to park it away from buildings due to the risk of battery fire. This creates an... Read more
Incident date: Jan 14, 2026
Brake booster is not working
Incident date: Sep 1, 2025
The bolt related to this recall inevitably broke on 11/23/25 at 43,842 miles. Ford of Upland took my truck and provided me with a loaner vehicle for about a month and a half, until demanding that I return the loaner vehicle. I had no choice but to take my truck back as I do not have a second vehicle, and they didn’t offer me a solution. At the time of writing this, I have put ~800 miles on the t... Read more
Incident date: Oct 31, 2025
Loud chatter/rattle noise under acceleration and idle loss of power with no engine lights on dash metallic shards in oil.
Incident date: Feb 13, 2026
Vehicle shutting down while driving (3 incidents) Diagnostic codes P0A3F21, P1CAD49, P0A3F1F, and P1C5D19 Multiple failed repair attempts Toyota's refusal to address safety defect
Incident date: Feb 13, 2026
THE PLATE THAT HOLDS UP THE GAS TANK IS RUSTING AWAY, CAUSING THE GAS TANK TO NOT BE FULLY SUPPORTED THIS COULD LEAD TO THE WHOLE GAS TANK BEING INSECURE
Incident date: Jan 5, 2026
I own a 2018 Ford F-150, with the Cougar V-8 and a turbocharger. A few years ago, while on the expressway, I had to accelerate to clear a dangerous situation. A message came up on the instrument cluster saying that I was seriously low on oil. I pulled off on the shoulder and shut the engine off. I checked the oil level and it was almost empty. The truck only had about 10,000 miles on it at the tim... Read more
Incident date: Feb 12, 2026
My 2016 dodge dart is losing all fluids after putting fluids in the car . My back calipers keep coming off the system , my hose keep detaching or blowing off. Losing power and it's not shifting . I have called dodge and ford where I purchased the car , I also made reports with corporate office of dealership I bought it from . No one told me there was any problems with the make and model of the veh... Read more
Incident date: Feb 12, 2026
I had to have $6400.00 worth of repairs (2018 Honda Accord Sport ) due to stalling & engine light came on and then it wouldn't go-due to the head gasket not being recalled and since they had the engine out, i also had to have other repairs they said were necessary plus car rental on top of that...I had only made my 2 car pymts when this happened!
Incident date: Jul 1, 2023
HV failure failed on 2/12/26 @ 62k miles. Multiple errors (BMS_d265 Replacebatterypack, BMS_a079_Max_charge_limit_exceeded, and BMS_a029_dSOC_limiting. Frequent errors while driving, especially during acceleration on highway which were confusing/distracting. The errors seem to indicate danger with the vehicle and to not charge the vehicle/limit the charge to prevent further damage to the vehicle... Read more
Incident date: Feb 13, 2026
After first month the trouble began. It’s a diesel. Many times this car has stalled in traffic — while stopped in traffic and while driving at high speeds. Everything just turns off and steering wheel locks up. It says to put in park. After many tries to start, it will turn back on. Has been taken to dealer many times and nothing has worked. I’ve left Jeep there for months at a time, ... Read more
Incident date: Nov 1, 2023
Vehicle experienced sudden engine failure while driving due to timing chain failure on N47 diesel engine, a known defect. Loss of propulsion occurred without warning, creating a safety risk.
GMC
SIERRA 1500
(2023) - FUEL/PROPULSION SYSTEM
Feb 13, 2026
Incident date: Apr 25, 2024
I have a brand new 2024 Nissan rogue I keep it very pristine condition and I follow all recommendations for service on my vehicle. I am down in Naples Florida originally from Crystal Lake Illinois, and while I was at the gas station called Murphy's in Naples I presumably got bad fuel and now I have $3,000 in damages on my car. I asked the Naples Nissan dealership to help me fill out a form to make... Read more
Incident date: Feb 4, 2026
After an inspection underneath the car, the fuel tank is at risk of falling off because the cover that holds it is completely rusted. It is very dangerous to drive like this after the tank is filled with fuel and the weight of the tank increases without knowing what can support it.
Incident date: Jan 30, 2026
I took my car to the dealer for the recalls. They are basically only putting a band aid on the issue. They are telling me they did both recalls but it didn't fix the issue. Klaben in Kent Ohio. They basically did just a flash on it but that didn't fix the issue (LOSS OF CRANKSHAFT POSITION). Everything I read said the reluctor wheel needs replaced and they are telling me the vehicle is too old an... Read more
Incident date: Feb 12, 2026
Within the past two months, I have experienced multiple significant mechanical failures that raise serious concerns about the reliability and safety of this vehicle. First, the air conditioning compressor failed at approximately 55,000 miles. This was an unexpected and costly repair for a vehicle that is only two years old and has been properly maintained. Shortly thereafter, the fuel pump faile... Read more
Incident date: Jan 1, 2026
"The incident occurred immediately after shifting the vehicle into reverse and starting to move. The engine suddenly shut down with a 'System Performance' alert, and cooling fans engaged at maximum speed. Moments later, a thermal runaway event began in the high-voltage Li-ion battery pack, leading to a catastrophic fire. This is directly related to Recall 23V440 / 23S33 (BECM failure). The fire wa... Read more
Fire
Incident date: Feb 10, 2026
Smelling fuel strong when driving and the engine lags and almost stalls when coming to a stop and going very dangerous
Incident date: Feb 12, 2026
****This complaint is an addendum to ODI Complaint #11715415 **** This report updates the prior complaint to reflect complete engine seizure and pending engine replacement following post-repair loss of propulsion. I respectfully request that NHTSA include my vehicle’s failure in its ongoing evaluations related to L87 engine failures, including Recall 25V-274, Engineering Analysis EA25007, and ... Read more
Incident date: Dec 31, 2025
Vehicle was purchased new on 5/17/2024. On January 16, 2026 the vehicle was brought into a Honda dealership because of 2 lingering issues. 1) It had low power while driving uphill on the freeway. When driving the vehicle from the Bay Area to Reno, the vehicle was unable to keep up with the flow of traffic travelling at the speed limit. Vehicles behind us were agitated. We did not know if thi... Read more
TRAILER KING
ST RADIAL
(9999) - FUEL/PROPULSION SYSTEM
Feb 12, 2026
Incident date: Oct 26, 2025
This complaint involves a 2023 Jeep Grand Wagoneer L Series III, a full-size luxury SUV. The vehicle has experienced repeated electrical and powertrain failures culminating in complete loss of propulsion. On 01/22/2026, while traveling approximately 45–50 mph, the vehicle abruptly shut down without warning. The engine lost power, dashboard displays went black, and multiple warning lights illumi... Read more
Incident date: Jan 20, 2026
Description of Incident: This is a recurring safety defect that has occurred multiple times from August 2023 to February 2026. The following description refers to the most severe incidents: 1. NATURE OF DEFECT: The vehicle experienced a sudden "Limp Mode" event where all dashboard warning lights illuminated simultaneously, followed by an immediate loss of propulsion while in motion. Subsequently, ... Read more
MERCEDES-BENZ
GLE 350
(2020) - FUEL/PROPULSION SYSTEM
Feb 12, 2026
Incident date: Jan 19, 2026
My vehicle is covered under Safety Recall 023G involving an ECU update, inspection for DTC P0088, and high-pressure fuel pump replacement if inspection criteria are met. The recall is listed as completed, however the high-pressure fuel pump was not replaced, and the dealer has refused replacement. Only an ECU update was performed. I continue to experience fuel pressure–related symptoms consist... Read more
Incident date: Feb 6, 2026
The vehicle experienced a sudden loss of motive power and became inoperable due to failure of the high-pressure fuel system. This VIN is subject to an active safety recall (NHTSA 24V957 / Ford 24S78) addressing high-pressure fuel pump failure that can result in loss of motive power while driving. Prior to failure, the vehicle exhibited reduced engine performance and drivability issues consistent ... Read more
Incident date: Feb 12, 2026
Got word from the mechanic at the dealership that the cam shaft is leaking oil as well as the fuel injectors retainers are out and need to be sealed as they are also leaking. the engine went into safe mode to prevent any engine fires.
Incident date: Feb 7, 2026
HYBRID SYSTEM FAILURE ----- 2025 Hyundai Elantra Hybrid (blue trim) The instrument panel showed Hybrid System Failure, and the ENGINE DIED on the freeway at 70 mph. Luckily, I was able to pull to the right shoulder on a busy freeway. I tried restarting the car, but the instrument panel turned off after one second for the first two tries, and then nothing would turn on. I had it towed to Lithi... Read more
Incident date: Dec 1, 2023
Vehicle stopped charging and will not charge using a level 1 or level 2 charger. It will charge at a level 3 charger only. Took it to a Hyundai dealership and they did a software update and said it was fixed. Took it home and still would not charge. Took it to another Hyundai dealership and they said it was an ICCU issue they had been seeing and it would need to be replaced. I have read from many ... Read more
Incident date: Nov 27, 2024
COMPONENT: Battery and Charging System SUMMARY: 2023 Tesla Model 3 Long Range lost 15% battery capacity (345→300 miles) in 2 months at 9,816 miles. Comparison vehicle shows this is a defect, not normal wear. DESCRIPTION: Vehicle: 2023 Tesla Model 3 Long Range, VIN: [insert VIN], 9,816 miles Defect: Between September 2025 and November 2025, displayed range at 100% charge dropped from 345 miles to... Read more
Incident date: Jan 17, 2026
Driving down the road and the vehicle lost all fuel pressure and engine shut off in the middle of the road. Turns out to be a catastrophic Bosch CP4 failure. Thankfully I was not on the highway otherwise this likely would've caused an accident because besides steering and brakes i had no way to get the car out of the road and probably wouldn't have made it to the shoulder on the 5 lane highway. My... Read more
Incident date: Feb 6, 2026
Misfire then replaced plugs,coils and wires, then change fuel injector, and problem still there, then started truck and was tossing power and motor started ticking. Every shop told me this is the same common problem they're having with all 6.2L engine and they're all on recall by GM. I know 2016 are not in recall but I think they should be because this problem is in all 6.2L engine
GMC
SIERRA 1500
(2026) - FUEL/PROPULSION SYSTEM
Feb 12, 2026
Incident date: Feb 8, 2026
At approximately 10pm on Saturday night with temps in the single digits and a large snowstorm (that would cripple much of the US for several days) just about to hit, the 1.5 year old vehicle failed completely. Propulsion battery 81% charged, started normally, then gave "check electrical system" warning which upon search can be due to a low 12v battery; call AAA and spouse (live 2hrs away). Began... Read more
Incident date: Jan 31, 2026
On approximately January 24, 2026 my 2020 Chevrolet Silverado 2500HD equipped with the 6.6 Duramax Diesel displayed an error code (P20B9). This error code was found to be related to the diesel exhaust fluid system specifically relating to "Reductant Heater A Control Circuit/Open." On January 27, 2026, the vehicle was diagnosed at Chevrolet dealership and the following was reported "Diesel Emission... Read more
Incident date: Feb 8, 2026
My 4Runner is hard starting all the time. I’ve replaced the battery, tested the alternator etc. It sounds exactly like the problem of the fuel pump recall. The 4Runner was recalled from 2014-2015, my car was technically put together in Sept 2015, but is labeled a 2016. I believe my fuel pump is failing. I am extremely nervous it is going to not start one day while I am out camping.
Incident date: Feb 11, 2026
This vehicle is subject to NHTSA Recall 25V467 involving potential fuel injector cracking and risk of fuel leaking onto the engine, creating a fire hazard. The recall status shows “Remedy Not Yet Available,” leaving the defect unresolved. While driving, the vehicle suddenly displayed an engine overheating warning and immediately entered limp mode, causing abrupt loss of power. The vehicle dec... Read more
Crash
CHEVROLET
SILVERADO 1500
(2018) - FUEL/PROPULSION SYSTEM
Feb 11, 2026
Incident date: Sep 16, 2023
There is another recall 2nd one for this vehicle that now I cannot charge it . Park near other vehicles or in my garage due to fear of fire. Dealership says they are doing approx 1-2 a month and I am #59 on the list. I have not been offered a replacement vehicle. They told me I could not trade it in because it is “unsellable”.
Incident date: Sep 26, 2024
As we drove toward the highway to begin our journey home in our 2024 RWD Ioniq 5 with our entire family and luggage in the vehicle, we received a "Check Electric Vehicle System" warning and immediately pulled over and called Hyundai Roadside Assistance. They initially were going to send someone to jump the car, assuming it was an ICE, but once we said it was an EV, they said they didn't have the ... Read more
Incident date: Feb 11, 2026
My vehicle has been in 16 times since I bought it the most recent incident is for the engine which started about six months ago. It’s been in since then for other issues concurrently with this one it hesitates like it’s getting stuck in sand before it wants to go first the mechanic told me he didn’t sense it but the thermostat was stuck open so they fix that. Second time it went in they thou... Read more
Incident date: Jan 28, 2026
My car broke down as I was driving with no prior indication or warning. It failed to run when I tried to start it back up, so I had to push it off the road and call for a tow. The shop told me the problem was that the tube-fuel supply line was corroded from the inside and needed to be replaced. I had a similar issue with my brake fluid lines being corroded and needing to be replaced a year prior. ... Read more
Incident date: Jan 23, 2026
My cp4 fuel pump failed on my 2020 ford f250 and died while towing my 7000lb trailer for my business and had to get towed to shop to find out the entire fuel system needs replaced and ford dealer has it and says because recall 24s78 for my vehicle is on pause that there is nothing they can do about it and I’m stuck without my truck which I need for my business and believe ford is responsible to ... Read more
Incident date: Feb 2, 2026
The fuel injector failed which cause safety issues such as reduced speed, failing safety issues, and the car is misfiring and not running safely. When driving the car started to misfire and was not running correctly. It then reduced speed and the safety features were disabled. Yes this issue was confirmed by Ken Vance Honda in Eau Claire WI. There was a flashing check engine light, hill start assi... Read more