Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM
Incident date: Feb 22, 2026
Component: ENGINE AND ENGINE COOLING Summary: The turbocharger on my 2019 Audi Q5 failed prematurely. The initial check engine light and loss of performance began at approximately 48,000 miles, which is within Audi’s 4-year/50,000-mile powertrain warranty. The condition progressively worsened and the vehicle became difficult to drive safely in traffic due to reduced power and hesitation durin... Read more
Incident date: Feb 20, 2026
Our fuel pump went out, causing us to be stranded and having to have our Honda Pilot toward 45 minutes away to the Honda dealer to have it replaced. There were no warning lights on until we were going down the highway and all of a sudden the dash warning codes were flashing like crazy. We turned our car off, then when we turned it back everything kept flashing, many warning lights at once. Honda d... Read more
Incident date: Dec 11, 2024
I had just gotten a safety inspection 15 days prior to this event to renew my registration. The car had been driving perfectly. Me and my wife had drove to my daughter’s school to pick her up. The school is about 10 minutes away from our home. Once we left the school we got about 3 minutes down the road and started smelling a strong electrical/plastic burning smell. Suddenly the car stalled and ... Read more
Incident date: Jan 28, 2026
I recently purchased this EV Blazer and one day I went to charge it at a fast charging station. It would not charge and so I got it to the Chevy dealership in Yakima, WA. They told me that the battery itself had been physically damaged due to the location of the battery and it not being protected. I have no recollection of ever hitting anything and there was no visible or damage to any other part ... Read more
Incident date: Feb 20, 2026
The ICCU (integrated charging control unit) failed on the vehicle, which resulted in the vehicle not being able to charge the 12v battery. The vehicle was no longer able to be driven after the ICCU failed.
Incident date: Nov 13, 2025
Own a 2023 Hyundai Santa Fe Hybrid and have experienced the following issues over the past year and a half. Beginning after maybe 40,000 miles we pulled out onto a roadway and the engine immediately lost power and started flashing a glaring red warning that the hybrid system was failing and to pull over. We luckily were able to and turned the car off and waited. I tried to turn it on and... Read more
Incident date: Nov 13, 2025
emission warning light and verified by on star diagnostic. Carried to Rick Hendricksn Gm dealer in Buford Ga. for a 7 day diagnostic and repair. I also could smell gasoline when the car was running and smell gasoline inside my garage when the car was parked..very strong odor. Dealership found it was a EVAP system leak. removed and replaced the filler neck . My vehicle had 650 miles on it when I... Read more
BRIDGESTONE
ALENZA SPORT OEM
(9999) - FUEL/PROPULSION SYSTEM
Feb 22, 2026
Incident date: Feb 22, 2026
Vehicle and purchase details Vehicle: 2024 Jeep Wrangler 4xe VIN: 1C4RJXR6XRW251767 Purchase date: September 13, 2024 Selling/servicing dealer: AutoNation West Location: Golden, Colorado Key timeline 09/13/2024 – I purchased the vehicle new from AutoNation. By November 2025 – The vehicle had approximately 21,537 miles, still under 24,000 miles. October 2025 – The vehicle was service... Read more
CHRYSLER
TOWN AND COUNTRY
(2011) - FUEL/PROPULSION SYSTEM
Feb 22, 2026
Incident date: Feb 16, 2026
On i believe 1/14/26, my check engine light came on. Scheduled appt.for 1/16/26 for diagnostic. Several things were wrong. I decided to come back due to not having the money at the time. Over the wked, I remembered a recall notice i received around November that I asked about in November during my oil change & was told the parts aren't in & they'd give me a call. Upon viewing the recall it seemed ... Read more
Incident date: Feb 20, 2026
The tipm fuel pump relay is faulty causing the car to start intermittently. It also stalled on a main road without any warning with my kids in the car. Luckily I was able to put the flashers on and drift to the side and others were able to get around without any accident. However they came close to hitting myself and others. I have spent over $1,000 at this point fixing items that didn't need to ... Read more
Incident date: Feb 20, 2026
NHTSA Recall 24V-110 (VW 20UF). The vehicle is in Limp Mode and experiencing low oil pressure symptoms. It is also subject to Recall 24V-110, which identifies a fire risk due to fuel leakage. Despite the safety hazard, the local Volkswagen dealership has refused to perform the recall repair or diagnose the vehicle, stating it is at their 'discretion.' I am reporting a failure by the manufacturer a... Read more
Incident date: Jan 2, 2026
The vehicle is a rental vehicle. It experienced two incidents of sudden loss of propulsion within the first two days of operation. During both events, the vehicle became completely unresponsive to accelerator pedal input and would not move despite being placed in Drive. I attempted to shift the vehicle into Park and then back into Drive, but propulsion was not restored. No warning lights, malfunc... Read more
Incident date: Oct 23, 2025
Ever since the 68c recall update my Jeep has been having a hard time knowing what system it should be using to drive. The electric system shuts off, but the engine doesn’t start up until I press the gas pedal to the floor. I’ve had multiple instances on the freeway where this has happened and almost caused me to wreck. I’m very concerned this is happening.
Incident date: Feb 19, 2026
I was driving home in the rain for about 75 minutes and when I arrived in my driveway I saw steam coming from the front grille area. It wasn't due to a high engine coolant temperature so I decided to carefully open the hood and check for the source. I saw water inside the bottom of the engine bay behind the radiator steaming from the heat of the engine. A few seconds later, the engine stalled and ... Read more
FORD
MAVERICK HYBRID
(2024) - FUEL/PROPULSION SYSTEM
Feb 21, 2026
Incident date: Jan 1, 2026
GM Flier PIP6071A - continued engine misfire/chugging/buck/skip under load, going up hills, trying to pass, etc. Was taken to shop January 2025 ~90,000 with these symptoms. Charged for spark plug replacement (visit 1). Taken back January 2026 ~150,000 miles, charged for ignition coil 1 and spark plugs. Immediately returned as problem persisted, spark plugs replaced (visit 3). February 6 2026, same... Read more
Incident date: Dec 5, 2025
I was traveling on the freeway when I got a warning saying “check electrical.”i started to pull over on the freeway and my car went into “turtle mode “and I made it off the offramp but almost got rear ended. I was half a mile from home so I limp home in a tow truck towed off. It was determined it is the ICCU.
Incident date: Feb 19, 2026
It gets hot fast when idle Radiator leaks , leaks coolant burns oil
Incident date: Feb 19, 2026
I was going 35 MPH, normal operation speed and there was no extreme weather or road conditions. I slowed down to get into the center turn lane ended up coming to a complete stop due to on coming traffic. I was stopped for about 30 seconds to maybe a minute when I finally had enough clearance to make my turn. When I pressed the accelerator it began to accelerate but stalled out almost immediately. ... Read more
Incident date: Jan 13, 2026
My truck loses power at a stop, starting to accelerate is stalls in the middle of the road. It seems to be stuck in gear or not going in gear. It will finally start going and the hesitation starts a the rpm gage goes up to about 3000 rpm’s and then goes back down to 1500. This is extremely dangerous to lose power in the middle of the road. This needs to be addressed.
Incident date: Nov 29, 2024
We get a power reduced code and the truck shuts down while driving. We have to pull over and put it in park and restart it. When we are on the freeway we can’t get over we put it in neutral and turn off the truck and restart it. It is very scary and dangerous! This has been happening since June of 2025.
Incident date: Nov 30, 2021
1. Fuel Pump failure occurred September 4th 2025 2. While towing a travel trailer from Raleigh NC to Surf City NC. When the truck stalled we lost all power and power steering and there was no clear path to pull off the single lane road with no shoulder. With a line of vehicle's behind us, including tractor trailers this created very serious safety situation not only for us but other travelers he... Read more
Incident date: Feb 19, 2026
Low oil, burnt oil on dip stick, engine running dangerous hot, lights on on dash, engine knocking
Incident date: Feb 19, 2026
Oil extremely hot and burnt to oil stick. Running really hot. Dangerous possible fire hazard
Incident date: Feb 19, 2026
The car stalled all dash board lights came on I was stuck on the road for hours before I got help
Incident date: Feb 20, 2026
On 2/19/2026 while driving, my 2020 Hyundai Sonata Limited 1.6T began making several loud explosive / popping sounds. At the same time, the fuel gauge on the display screen appeared to rapidly drop, as if the vehicle was losing gas. Immediately following this, the vehicle began to hesitate and lose power while accelerating. The hesitation felt like the engine was misfiring or struggling to mainta... Read more
Incident date: Jan 4, 2026
The fuel injectors emaeem to be malfunctioning and the OBD for emissions is lighting up. It has been inspected by the dealer and confirmed it needs to be replaced. The OBD code is P219A and this causes misfire and potential stalling of the vehicle. Honda has issued several TSBs but none have my VIN. Some of the TSBs are TSB A18-025, TSB A21-010 and TSB ONLN9403292021. It has been inspected by ... Read more
FORD
MUSTANG MACH E
(2023) - FUEL/PROPULSION SYSTEM
Feb 20, 2026
Incident date: Feb 16, 2026
I was driving everithing was normal but suddenly the light of the Engine was on and the car lost power and the engine shut off everything happened in like one second, dont let me time or opportunity to think something safe, it was a lot of traffict on the street and the car behind almost crash on me. it was like a nigthmare.
Incident date: Feb 6, 2026
I took my 2023 Chevy Tahoe in for all recall corrections promptly when the notices were received. My last recall was to run a check to see if my motor was one of the defective 6.2L engines. It was determined it was not and the dealer changed my oil to the new required 0w-40w. Now a month later as I am accelerating on to the freeway ,I am at 65 MPH I cross traffic to merge on to a connector bridge ... Read more
JEEP
GRAND CHEROKEE
(2024) - FUEL/PROPULSION SYSTEM
Feb 20, 2026
Incident date: Nov 6, 2025
There is a strong smell of gas on the driver side after I have been driving. Other innfinity QX80 owners reported online with the same model, that this is in fact a recall issue for this make and model, and year. However when i call Infinity, they say they cant find anything on my car. it is not?? however your website clearly lists it as a problem for this particular car?? what do i do next.
Incident date: Feb 11, 2026
My vehicle was subject to a GM recall involving inspection of the 6.2L engine. The recall inspection was completed by an authorized GM dealership at 58,581 miles. The vehicle was cleared as passing the recall criteria and returned to me. Within fewer than 10 miles after leaving the dealership following the recall inspection, at approximately 58,590 miles, the vehicle experienced a sudden loss of ... Read more
Incident date: Jun 5, 2023
Fuel system evap leak just like the Safety Recall 18S35
FORD
EXPEDITION
(2020) - FUEL/PROPULSION SYSTEM
Feb 20, 2026
Incident date: Feb 3, 2026
The transmission failed in my 2015 Nissan Altima. The check engine light is currently on due to a defective transmission. While I understand that Nissan extended the transmission warranty by two years or 24,000 miles following a class action lawsuit, I find this coverage completely unreasonable, insufficient and irresponsible, and most importantly unsafe. My vehicle has only 83,800 miles and ha... Read more
Incident date: Feb 18, 2026
My 2022 Ioniq5 left me stranded late at night in a freezing rainstorm in March of 2024 when I was 75 miles from home at it failed to charge both D/C fast charging and A/C level 2 charging, despite my trying several different chargers. The car gave me the dreaded "Check E/V System" warning when it failed to charge. It turned out to be the notorious ICCU but also the AC inverter, which had to be r... Read more
Incident date: Feb 14, 2026
Oil leak/ and tire suspension icon keeps coming on after i fixed it
TOYOTA
RAV4 PRIME
(2024) - FUEL/PROPULSION SYSTEM
Feb 20, 2026
Incident date: Jan 12, 2026
Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: ICCU failed - Not available for inspection (at least at this time, but willing to try and make it work). Q: How was your safety or the safety of others put at risk? A: The ICCU (Integrated Charging Control Unit) is a safety-critical component subject to federal recalls 24V-204 and 24V-868. (... Read more
Incident date: Feb 15, 2026
Affidavit (present first party experience) and Exhibits (proof of claim) In support of claim (complaint) For damages (harm, injury, tort) 1. My legal name is [XXX] . 2. I purchased a 2024 prius prime in tupelo, Mississippi on 09/02/2025. 3. I traded in a prius i had purchased in idaho falls, id in february 2024 for the new 2024 prius prime. 4. My prius trade in was financed with TOYOTA financial (... Read more
Incident date: Feb 20, 2026
On 2/17/2026 I was driving from my home to a fast food restaurant one mile away from my home. After picking up the food I dropped the food off about 3 miles down the road to my family member at their work and drove the 3.3 miles back from my family members work to my home. I arrived at my home and was walking into the house around 12:30 pm my car was off and locked. During my drive the car perform... Read more
Fire
Incident date: Oct 1, 2025
Service engine light kept coming on the dash, and the code came back to a faulty DEF heater. My truck had a reduced power countdown on the dash indicating the truck was going go to into limp mode after x amount of miles. On warmer days the code would go away and there would be no reduced power. The vehicle was diagnosed at a GM dealership and confirmed the DEF heater was bad, but was notified that... Read more
Incident date: Feb 16, 2026
Problem with emissions system on my 2019 Honda CRV. Car was diagnosed and recommended to replace fuel injectors. This is a pervasive problem with Honda vehicles with a previous recall for Odyssey, Pilot and Ridgeline. Honda needs to recall any of their vehicles with this problem and fix it. In addition pervasive issues with their infotainment system which includes navigation. I have had the syste... Read more
Incident date: Feb 16, 2026
Vehicle displayed "Power limited" and slowed to a crawl, was able to drive less than a quarter mile to a safe place before it displayed "Stop vehicle and check power supply" then completely shut down. Diagnosed as ICCU failure by the Hyundai Dealer service technician, with the parts on backorder and no ETA for the 15 or so other Hyundai Ioniq 5's with the same failed ICCU waiting at the same deal... Read more
Incident date: Feb 13, 2026
I've been having issues with the vehicle having a lag when accelerating. Upon leaving Arizona and traveling to Oklahoma I proceeded to pass a vehicle and upon accelerating there was a delay causing a near collision 3 different times. I've contacted the dealership and Ford Corporation and they just keep pushing the issue off. 7 months and still no remedy for the fuel pump issue that they have a rec... Read more
Incident date: Feb 6, 2026
check engine light came on took it to service they ran test on it code p0456 came up saying fuel leak
Incident date: Feb 13, 2026
The hybrid propulsion system in my Toyota Camry Hybrid malfunctioned. The vehicle displayed multiple warning messages, including “Hybrid System Malfunction” and other system failure alerts. The accelerator pedal stopped responding, and the vehicle lost propulsion while driving at highway speed. The vehicle would not restart after coming to a stop. The vehicle has been towed and is available f... Read more
Incident date: Jan 19, 2026
I had a message flash that said the power to the engine was reduce. Next message said check stabilink ( or something similar).. it said drive with caution. I live 2 mins from my job I drove home and pulled in the driveway I then felt the car act like it wanted to shake. This was on 2-10-26 I contacted onstar asked them to run a diagnostic. The codes that came back P0016 p0089 p228D are very well ... Read more
Incident date: Feb 15, 2026
While driving at highway speeds, a warning light appeared as well as an alert indicating the car was limited to no more than 4000rpm. After coming to a stop, a strong smell of gasoline was noticed in the passenger compartment. Continued driving home uneventfully but the strong smell of gas persisted. The next day I drove the car to a mechanic. Their inspection notes the following: The technician ... Read more
Incident date: Feb 19, 2026
We were picking up my wife’s 2022 BMW 228xi after having tinting applied to windows. As I was in the office paying for the work, my wife put her purse in the car and sat in the driver’s seat. She noticed the seat was too low and that her booster pad had been moved to the passenger seat. She had not touched any of the car's controls and was starting to turn to exit the car so she could place... Read more
Crash
1 injured
FORD
MUSTANG MACH E
(2021) - FUEL/PROPULSION SYSTEM
Feb 19, 2026
Incident date: Feb 19, 2026
VIN: [XXX] Previous Report: XXX.. This a report of a continuing problem with my vehicle. The engine randomly shuts down endangering both myself and my passengers who are often my [XXX] and [XXX] grandchildren . No warning lamps. the car both stumbles and stops while driving and at stop signs and traffic lights. I repeatedly have taken it to my dealer (Elgin IL VW) they have been unable... Read more
Incident date: Feb 9, 2026
Nissan has instructed us not to use fast charging. However, I do not have a home charger and do not have access to any other charging option besides fast charging. This leaves me in a very difficult position. I am extremely concerned about my family’s safety and my own. I am constantly worried that the vehicle could catch fire at any time while we are inside. This situation has caused significa... Read more
Incident date: Jan 16, 2026
VW has informed me that my 2023 ID4 has a faulty battery that is at risk of catching fire. The VW corporate representative told me not to charge at fast charging stations and to keep it clear from my property because of the risk of it catching fire. VW has not issued the recall yet as they dont have a solution, but warned me about the dangers. They said they don't expect to issue the recall unt... Read more