Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM

Incident date: Mar 4, 2026

I was driving my car for about 7 min (in 0 degree weather) and it overheated and just shut off on the road. I noticed it was over heating and headed to the repair shop. It stalled again. Even after apparently it was fixed the engine continues to act like it wants to stall. It’s says malfunction, but codes do not show up in the system. They keep telling me it’s fine and they fixed it, it ke... Read more

Incident date: Mar 7, 2026

Emission system problem light is on. It says that there is a problem with fuel injector. Low power when accelerating. Engine is working harder than before given low efficiency.

Incident date: Oct 16, 2025

Fuel leak(s) involving filler neck, fuel pump, fuel tank or associated parts in the fuel delivery system at rear of car. Gasoline smells is very strong, when the tank is filled (not overfilling the tank) gasoline puddles under the rear near the driver’s side rear tire. The fumes are so bad that the car cannot be stored in the garage (which is attached to my home). Smell is pervasive even sitting... Read more

Incident date: Feb 10, 2026

My 2021 Volvo XC90 Recharge has experienced multiple hybrid system failures under Volvo's factory 8-year/100,000-mile hybrid warranty, with fewer than 45,000 miles on the odometer. The high-voltage battery modules have failed multiple times, directly related to recall R10312 (NHTSA 25V-179), which identifies a supplier process deviation in LG battery modules creating a risk of internal short circu... Read more

Incident date: Mar 6, 2026

My 2023 Kia K5 experienced a fuel system issue related to Recall SC288 (Fuel Tank Inspection & ECM Update). The vehicle displayed a check engine light and could not accept fuel while refueling. The vehicle was taken to a Kia dealership on May 21, 2025 where the recall inspection failed. The repair order states the fuel tank swelled and damaged the body of the vehicle. Kia opened a Techline case a... Read more

Incident date: Feb 20, 2026

My vehicle was one of the vehicles that was subject to the engine failure recall by GM. I took it to the dealership for the “repair“ where I was told the oil was changed to a different weight. Last night, I was driving down the road and all of a sudden my car just stopped. It still had power, but the engine had stopped. I tried to restart was unable to.

Incident date: Nov 1, 2025

2010 bmw 328i xdrive: Had in for recall PCV 1/08/2025. This vehicle has had a prior recall for same issue before i owned in 2014. Motorwerks BMW failed to complete recall, as parts and repair bulletin from BMW OF AMERICA has parts list. Motorwerks just CHOSE to put items, subtitled under other services/self pay. When I asked about this they responded that CAR WAS OUT OF WARRANTY ....as build da... Read more

Incident date: Feb 21, 2026

When attempting to level one charge the vehicle at home, the car returned a failure to charge error and would not charge. This was attempted several times using different outlets and the same error occurred. The car was brought to Gettel Kia in Bradenton Florida. The dealership confirmed that the ICCU had failed,. They did not have the part and apparently it is on backorder. The repair is being c... Read more

Incident date: Jan 24, 2026

My 2022 Ford Bronco (2.7L) currently has an open fuel pump module safety recall with no remedy available. Ford has informed us that there is no fix yet and owners must wait until a future repair becomes available. The dealership attempted to replace the fuel pump in hopes of improving the issue, but the repair did not resolve the problem and the vehicle now performs worse than before. The vehicle ... Read more

Incident date: Mar 6, 2026

This vehicle has a considerate amount of oil dilution problems. I have had this vehicle taken in for service several times due to gasoline mixed into the engine oil. Again on March 6 2026 for the 4th time now the vehicle has a check engine light extreme hesitation with an almost stopping jerking motion due to dilution problems. Multiple dealerships claim there is nothing wrong with the car.. there... Read more

Incident date: Oct 7, 2025

I have several different things going on. First of all my rear turn signals do not work, nor do my rear hazard lights. I've taken it to a mechanic who has extensively looked at this and has determined that it's the body control modular and is suggested replacement. I have been waiting for several months for this part to come in but he keeps telling me it's on back order. Also, my radiator fan/asse... Read more

Incident date: Mar 6, 2026

On February 25, 2026, BMW of South Miami performed the VANOS safety recall repair on my vehicle. The repair order documented that VANOS bolts were missing and retrieved from the engine oil pan and that VANOS components were serviced. Within approximately 24–48 hours of picking up the vehicle, the check engine light illuminated and the vehicle began operating abnormally, including rough idle and... Read more

Incident date: Mar 6, 2026

I went out to the garage for something and heard what sounded like the fuel pump running. I know there was a recall with the fuel pump relay/module and I'm concerned it was either not repaired correctly or there is still an issue.

Incident date: Mar 6, 2026

The CP4 pump in my truck exploded sending metal fragments through the fuel system. I was going 55 mph, it went into low engine power mode and then turned off leaving me stranded on the side on an interstate. This is a known issue with this model. There were no warning lamps, messages or symptoms prior to this happening. The fuel pump failure is catastrophic.

Incident date: Mar 29, 1974

September 2025, January 2026 and March 2026 on the freeway heading into the caldecut tunnel and the car jerked check engine light came on and the engine went into reduced engine power. All three times the car had to be towed into the dealership, all three times the fuel pump has been replaced. This is a 2024 Equinox. Anyone living in the bay area knows what the traffic is like, my son could ha... Read more

Incident date: Nov 23, 2025

Vehicle is experiencing sudden loss of drive power without warning. There is no error code, nor dashboard indicator (check Eng, etc.). It suddenly just loses power - engine still running. This loss of motive-power safety condition is identical to the fuel pump cavitation issue, consistent with the NHTSA recall 23V630000. My VIN is currently not on the recall, but was manufactured exactly in t... Read more

Incident date: Mar 5, 2026

I am submitting this complaint regarding a catalytic converter failure on my vehicle and the manufacturer’s refusal to honor the warranty. My vehicle is a Toyota that is approximately two years old and currently has about 31,000 miles. The catalytic converter has failed well before what would normally be expected for this component. When I brought the vehicle to the dealership for repair under... Read more

Incident date: Mar 6, 2026

Engine developed a low knock type noise just above idle while beginning to move in the parking lot. It was also noted pulling away from an intersection at low rpm under light acceleration. Oil pressure was normal, 30 psi and approximately 50-60 at cruising speed. Low level knock began earlier in the day but no other symptoms. Oil level was checked and found to be at proper level. At mile 2 into m... Read more

Incident date: Feb 20, 2026

At approximately 520 miles, while performing a low speed left hand turn, the vehicle experienced a sudden mechanical "thunk" in the drivetrain followed by an immediate loss of motive power (Limp Mode) in my new 2026 Toyota 4Runner TRD Pro. The engine revved significantly, but the vehicle failed to accelerate as intended, creating a hazardous situation in the intersection of oncoming traffic. A di... Read more

Incident date: Oct 15, 2025

For the last 14 years, a check engine light has been coming on telling me that I have a fuel canister emissions leak because the canister is cracked. In 2016 2.87 million Toyota Priuses were recalled with the fuel canister crack issue. For unknown reasons Toyota has refused to fix this dangerous issue and has told me that my car was NOT included in the recall. I do not believe Toyota is being hone... Read more

Incident date: Jan 2, 2026

fuel supply line from fuel tank at the engine is leaking on top of the valve cover causing a fire hazzard. The part is not available from the dealership as they said it is on national backorder this line is not damaged in any way and should not be leaking. This needs to be a recall and not the responibility of the customer. The part number from the dealer is LR140080

Incident date: Mar 1, 2026

I own this truck and have had issues with the exhaust regeneration process for about 6 months. I have taken it to the dealer 3 times and they have done diagnostics and replaced the diesel particulate filter, but the issue continues to happen. They have now told me that the system is not reparable and they don't have support from RAM manufacturer to troubleshoot and repair this issue. They have ... Read more

Incident date: Mar 4, 2026

Exhaust fumes and stink on cold start . vehicle only has 40,000 mi and I have exhaust smells coming in through hvac system!!

Incident date: Mar 3, 2026

Powertrain light came on and threw code p1450 and car went into limp mode. Car will stall at stops and lights and won't go over 40. Replaced the canister purge valve which turned light off but it immediately came back once trying to over 40 and went back into limp mode. Everything I have read and ai has said based on diagnostic information says it's the electronic throttle body which has a recall ... Read more

Incident date: Nov 1, 2024

Getting off on highway and when I got to the light the truck stuttered and shut off. will not turn back on. when I try to start it it stutters and will not turn on

Incident date: May 15, 2023

Driving at highway speeds in passing lane. Car lost power immediately and all dash lights came on. Very dangerous and almost got hit trying to pull over. dealer diagnosed High pressure fuel rail pump. Honda dealer charging $1800 to replace high pressure fuel pump

Incident date: Sep 10, 2025

I have had multiple occurrences where as I'm accelerating into a turn at normal /slow speeds the traction control activates and my vehicle almost comes to a stop almost causing an accident with the vehicles behind me. This was on dry pavement and not heavy acceleration so the traction system should not have activated.

Incident date: Jan 12, 2026

When I try to open the fuel cover it wont' open. I have to lock and unlock my car, sometimes up to 10 times, to get the fuel fill door to open. This eventually is going to leave me stranded somewhere stranded. Some of my same year and model are covered under recall for this issue by when I call Hyundai my VIN is not covered. I would like it to be covered and repaired.

Incident date: Nov 23, 2025

I have a check engine light that just appeared on. I'm receiving messages that my Nissan Rogue may have an emission control system malfunction. I am advised not to drive the car above 45MPH, avoid hard acceleration or deceleration, avoid steep hill grades, and reduce the amount of cargo being hauled if possible.

Incident date: Mar 6, 2026

The recall on the fuel issue was released in July 2025. This is now March 2026. Eight months should be enough time to get the parts needed for this repair. What can you do to see about getting this process accelerated? Thank you.

Incident date: Mar 5, 2026

I recently bought this vehicle, I think about three months ago, used obviously. I will be going down the road, and for no apparent reason the vehicle will lose power steering. Not often but about once a month. Also, the majority of the time I can smell fuel from outside the vehicle. It most definitely has a fuel leak. Today, I got down and looked behind the tire at the fuel intake and it seems to ... Read more

Incident date: Mar 4, 2026

The engine continues to have a burning smell or rotten egg smell at high speeds, the car continues to hesitate when taking off from a red light like it is going to shut off and then jumps forward, and the engine continues to lag as does the battery or power when turning on the vehicle most mornings. I have brought the car in several times to the dealership and due to there being no codes showing, ... Read more

Incident date: Mar 4, 2026

Vehicle recently had recall 68c completed. Was driving in electric mode on the highway at approximately 55mph. Upon pressing accelerator further to increase speed to pass another vehicle, I lost all electric power and the vehicle lost speed down to 40mph, despite accelerator pedal being pressed to the floor. Approx 3-5 seconds later, gas engine started, revved high, vehicle lunged forward to 65... Read more

Incident date: Mar 4, 2026

My 2023 Ford Escape acts like it is about to stall out once I hit the gas from a stop. It has happened multiple times. After idling for 10 minutes when I go to take off it will shift so hard that it pushes you forward in your seat. It has not been taken to a dealership yet since no light comes on and it doesn’t happen all the time. It has put my safety at risk since I was turning on the highway... Read more

Incident date: Feb 27, 2026

The fuel gauge, Odometer went blank. Im afraid of be stranded o have in accident . Was taken to Burne Honda Scranton. The problem wasn’t resolved

Incident date: Jan 17, 2026

On September 15–16, 2025, my vehicle was serviced at AutoNation CDJR North Columbus, where the technician documented: “Oil filter housing failed internally.” •No repair, replacement, or warning was provided to me about the risk of catastrophic engine failure. •I was not presented a signed repair decline form. •Internal failure was documented but not escalated. On February 13, 2026, th... Read more

Incident date: Mar 4, 2026

The vehicle was being driven on a city street when it suddenly felt sluggish and lost acceleration ability. It would not drive above 43mph in a 50mph zone. The display showed the error "Check electrical vehicle system". After getting home a mile away and turning it on, driving was tested again after about 30 minutes. Upon entering drive mode, it beeps rapidly and displayed "Stop vehicle and check ... Read more

Incident date: Mar 3, 2026

Recall R25C8 not resolved in a timely manner

Incident date: Feb 27, 2026

The vehicle experienced recurring electrical system failures beginning in December 2023. The vehicle intermittently would not start and on several occasions lost power unexpectedly. The vehicle was taken multiple times to an authorized Ford dealership for diagnosis while still under the manufacturer warranty. The dealership repeatedly reported that no issue could be identified despite the recurri... Read more

Incident date: Mar 4, 2026

Vehicle: 2026 Cadillac Escalade IQL (battery-electric SUV). At approximately 4,500 miles the vehicle began displaying battery/high-voltage system warnings and charging system errors. An earlier incident involved a critical battery warning instructing service. When presented to the dealership, the vehicle was initially described as potentially requiring extensive diagnostic disassembly. The deale... Read more

Incident date: Mar 4, 2026

There is already a recall on the Ford Fusion for this very same issue, they have identical engines, fuel systems etc, but code is P1450 and at times, randomly the sound of a struggling fuel pump happens, and the solution is to have the Fuel Canister Purge valve replaced, this is a known and recalled issue on the Ford Fusion but apparently not on the 2016 Ford Escape SE that the majority of those v... Read more

Incident date: Jan 31, 2026

Approximately four weeks ago on 02/03/2026, during rainy conditions, the brakes on the vehicle did not function properly, creating a serious safety concern. At the same time, a hose connected broke and there was a strong burning smell coming from the vehicle. I also noticed fluid leaking from the vehicle. I immediately took the vehicle to the dealership for repair, and the vehicle remained there f... Read more

Incident date: Feb 25, 2026

I own a 2018 Toyota Mirai in California financed through Toyota Financial. The vehicle relies on hydrogen fuel, but hydrogen stations in California are frequently unavailable or offline. Many stations are closed or out of fuel for extended periods. In addition, the price of hydrogen fuel has increased dramatically (approximately three times higher than when the vehicle was purchased). Because o... Read more

Incident date: Feb 20, 2026

In December 2025 my EV battery level began fluctuating wildly while driving, even going to zero while driving on an interstate. I took it to my local dealer on 12/29/2026. Nissan confirmed that the EV battery was failing and recommended replacement. The battery is still under warranty. Nissan ordered the battery on January 6, 2026. It is now March 5th, and the battery has not shipped. Nissan... Read more

Incident date: Oct 7, 2025

The cylinder head has passages that collect carbon build up that build up outside of general maintenance that clog the cylinder head and can eventually lead to combustion failure. This car has been taken to an independent, reputable mechanic in the area, as well as now the dealer. Dealer has confirmed they have at least 4 other vehicles currently with the same issue in just this one location, and ... Read more

Incident date: Mar 4, 2026

The car has been experiencing a persistent cylinder #2 misfire. We replaced the coils and spark plugs, only to learn that this is a common issue with the 2.0 MKZ engines. The problem has worsened to the point where the car sometimes can barely move in traffic, creating a serious safety risk if other drivers don’t notice the vehicle slowing to a crawl. It also puts my family at risk if we ever ha... Read more

Incident date: Mar 4, 2026

While driving northbound on US-280 freeway, the vehicle experienced sudden deceleration with maximum speed limited to approximately 40 mph. The dashboard displayed a "Check Power Supply" warning. The vehicle required a tow to the dealership. Dealer diagnosis indicates likely ICCU (Integrated Charging Control Unit) failure. This is a known issue affecting multiple Hyundai Ioniq 5 vehicles, with num... Read more

Incident date: Oct 20, 2025

My recall was dated last march 2025. Its almost 1 year and they havents fixed the car yet. It has a recall on fuel injectors.

Incident date: Mar 4, 2026

Engine keeps making noise Check Engine light keeps on due to a part on car Take and speed is slow Car will only got up to 80 top speed

Incident date: Feb 20, 2026

1st Failure. August 28, 2025. Vehicle stalled out while driving with NO warning. Check engine light stayed on. Could not drive. Car towed to dealership. Scanned codes found: p0089, p00c6 and p228c. Cause: Internal failure. Bulletin pertaining to this issue performed. Program of ecm per bulletin. 2nd Failure. February 19, 2026 Vehicle stalled out a 2nd time while driving with NO warning. Check en... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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