Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Clear

Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM

Incident date: Mar 1, 2025

I own a 2018 Honda Accord and have been experiencing an ongoing issue where multiple warning lights appear on the dashboard at the same time. The lights include several safety and system warnings, making it look like many different systems in the vehicle are malfunctioning simultaneously. I have taken the vehicle to be serviced and attempted to fix the issues that were identified. However, even a... Read more

Incident date: Mar 8, 2026

While merging onto [XXX] toward [XXX] , my 2016 Nissan Versa suffered a total loss of power while crossing active railroad tracks. The car stuttered and jerked before completely stalling and stopped responding. I was stranded in a high-traffic zone around [XXX] PM. I was worried that the vehicles coming behind me would not see my small car right away, as I was positioned past the railroad tracks ... Read more

Incident date: Feb 27, 2026

Incident date: Jan 9, 2026

Following 2nd battery recall, acceleration, especially with the electric on, is sluggish and then suddenly electric fails and gas engine kicks in with a lurch. Electric no longer has the power it did prior to the recall and this provides uncertain acceleration for entering freeway from onramps or during other periods of needed acceleration.

Incident date: Mar 10, 2026

While the vehicle was in park and still running it started sputtering and idling erratically and the engine shut off. While trying to restart, the car was having a hard time starting, eventually starting with the same problem. While driving, the car was sputtering, had reduced engine power, and felt like it was going to shut down. The check engine light was on the entire duration of the incident. ... Read more

Incident date: Mar 1, 2025

I was driving and all the lights on the dash board came on. Including the engine light. I took the vehicle to the dealership service center and they said the turbo function of my engine was failing. and it was still covered under warranty so they fixed that. One day after the picking it up all the lights came back on. I took it back and they stated that the fuel injectors are failing thus causing... Read more

Incident date: Jul 16, 2025

Just picked up vehicle after having a new battery installed. Was getting pop up on dashboard every few seconds that electrical saving mode was active. Then all of a sudden the truck shut off while driving about 45 mph on a busy road. Dash said switch to neutral to start vehicle which i tried but nothing happened. Truck coasted to a stop and would not start or even shift into neutral to push it of... Read more

Incident date: Feb 15, 2026

PICOSCOPE test passed on 2/3/2026 with mileage of 58061 at Everett Chevrolet, Benton, AR. On [XXX], while driving received an error code, no oil pressure and vehicle became disabled in the middle of the road. Tahoe was towed to Teeter Chevrolet in Malvern, AR. We were notified on Friday that the engine was bad and would need to be replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT... Read more

Incident date: Aug 26, 2025

If my car can burn up because of this issue, why isn't a replacement part available? Is Ford going to wait till it burns? Seems to me if the problem is known you'd rather fix it than pay out lawsuits.

Incident date: Mar 6, 2026

I was driving my car and the stop immediately and check battery sign came on. I had to have my car towed to the dealership. I read that the ev6 have ICCU problems and commonly need to be replaced. The car lost all acceleration and power and eventually stopped moving all together.

Incident date: Mar 10, 2026

*Component/System:** The **Fuel Pump / Fuel Delivery System** failed. The vehicle and the replaced spark plugs/coils are available for inspection upon request. **Safety Risk:** The vehicle **stalls abruptly while in motion (at speed)**, causing an immediate loss of motive power in traffic. This creates an extreme risk of rear-end collisions and leaves the driver stranded in active lanes of travel... Read more

Incident date: Jan 12, 2026

The check engine light is on and upon diagnostics it shows there is an issue with the EVAP purge valve. This cause the vehicle to have problems starting when refueled. Cost of the repair is around $1000 due to where the valve is.

Incident date: Oct 15, 2025

After stop at traffic light with air conditioning on, the auto idle stop system engaged. When the brake was released, the engine stalled, able to be restarted after 5-10s. Problem exactly matches NHSTA investigation EA25004.

Incident date: Mar 6, 2026

After my car was left on idle for a couple minutes ( about 5), it began to shake, the check engine light came on, then it completely died. When I went to restart it, it stalled and then finally turned on but when I began to take off it began to shake and died on me again while driving. I was left in the middle of rode. I put my blinkers on and had to leave my car off for a couple minutes so it wou... Read more

Incident date: Mar 8, 2026

Car is leaking gas after being filled mostly up. When I look it up it said this specific car does have some problems with leaking fuel.

Incident date: Mar 8, 2026

The problem is on the recall, I understand my car is not on the VIN recall list but it's the same problem. Potential Recalls for 2017 Q50: Fuel Pump Control Module (2.0L engines): Improper software may cause the engine to stall.

Incident date: Mar 1, 2026

Issue with fuel injection for Benz E350 2014 2014 Mercedes-Benz E350 fuel injection issues often stem from faulty injectors causing misfires, often on Cylinder 5, or a recalled fuel feed line. Symptoms include rough idling, reduced gas mileage, stalling, and check engine lights (P0300-P0306 codes).

Incident date: Sep 26, 2025

National Highway Traffic Safety Admin March 9, 2026 I am submitted a vehicle safety complaint regarding a 2011 Subaru that I recently purchased on [XXX]. I purchased a used 2011 Subaru Impreza from Clear Cut Auto {241 S Dupont Hghwy – New Castle, DE 1920 (302-322-2050) on [XXX] for $5,147.04. The dealership person name was Erika Fernandez which reported the car was recently dropped of by a femal... Read more

Fire

Incident date: Sep 10, 2025

While driving several times smelt gas and car cut out engine came on and car stopped mid driving multiple times. Says they replaced fuel pump reset car etc

Incident date: Jun 20, 2019

My car is a plug in hybrid and hybrid batteries have molars been replaced prematurely. This car has completely lost all power 3 times while I was driving and I had to have it towed to a Jeep certified dealer and it shat in the shop for 18 weeks. It has been in the shop 6 times and I haven’t even had it a year. It has had multiple recalls on this car and it’s still scary to drive. I don’t fee... Read more

Incident date: Jan 8, 2026

I had a recall for my 2011 Jeep grand Cherokee to repair a faulty fuel pump relay causing hard starting now it’s starting to intermittently do the same thing sometimes starts right up then sometimes will crank a long time before starting. This is what it was doing before they did the recall now it’s doing it again

Incident date: Mar 9, 2026

Fuel injector was replaced part number 06160-5pa-305. It is available to be inspected and I have the failed parts in my possession. This was inspected and identified by an independent service center. Power steering system problem light on main dash alerting with break system alert. The car had been driven immediately prior with no warning signs and no alert lights on the dash and almost a full tan... Read more

Incident date: Dec 2, 2020

RECALL CHECK AND THEY KEPT MY CAR AND SAID THEY WILL NOT REPLACE IT

Incident date: Mar 2, 2026

I have a 2015 dodge ram 1500 slt 3.6 vvt I purchased the vehicle.I paid full price $18,768 when I first got the truck it has being ticking noise and in has a faulty oil pump also the truck was infected with roaches. I got the truck from dodge ram dealership in morrow ga they just vacuum out the roaches.I bring having problems with this truck since I got it.Any solution y’all going to fix this pr... Read more

Incident date: Apr 11, 2025

I am reporting a safety concern involving unintended acceleration in a 2025 Volkswagen Jetta SE (VIN [XXX] ) Te vehicle has experienced two separate incidents in which it surged forward unexpectedly when shifting from park to drive while my foot depressed the brake pedal. The first incident occurred in approximately August 2025 while attempting to move the vehicle into a residential garage. When... Read more

Crash

Incident date: Jan 7, 2026

My Ford EcoSport had safety recall 23S64 performed at Diamond Ford in Lancaster, California. The recall involved the oil pump drive belt system. After the recall repair was completed, the vehicle began displaying a low oil pressure warning and the engine started shaking. These symptoms involve the same oil system addressed in the recall. Because the vehicle is now experiencing low oil pressure a... Read more

Incident date: Mar 4, 2026

The car is a 2022 with only 17k miles it started by smelling like gas really bad in the car and outside of it and eventually leaking gas badly so i took it into the dealership and it turns out there is a defective weld on the fuel filler neck and it had been leaking for a while. It was a major fire hazard not just for myself, but others on the road. Filling my garage up with fuel vapors and it was... Read more

Incident date: Mar 7, 2026

My 2023 Ford Bronco Sport has an open safety recall (25S76) for a cracked fuel injector that may cause a fire risk. The manufacturer has issued the recall but does not yet have a permanent repair available. I am concerned about the safety risk and lack of remedy

Incident date: Mar 9, 2026

All the warning lights randomly turned on while driving. I took it an independent mechanic and a Honda certified dealership, and both produced the same diagnosis, a replacement of fuel injectors. P0172 and P0301, P0302 The symptoms, noises, lights are all consistent with TSB19-037, which applies to 2017 and 2018 Honda CRVs. From online forums that have experience the issues around 60-80K miles, my... Read more

Incident date: Sep 2, 2025

The Full stereo system with cameras and most sensors and the car is currently at the dealership as 03/09 @11:00 am and I took It to them as well so that they can repair the other pending recall I have at the moment and they stated that It was a " point to point check recall " and that they would change it whether it would need to be or not and I raised concerns about another possible recall on the... Read more

Incident date: Feb 28, 2026

I am writing to formally request a review of my vehicle for inclusion in NHTSA Recall 21V-635, issued May 11, 2022, concerning fuel leaks at the fuel tank flange assembly. My vehicle is a 2012 Land Rover LR4, VIN [XXX] . Although my local Land Rover dealer has informed me that my VIN is not currently included in the recall population, my vehicle is experiencing the exact condition described in th... Read more

Incident date: Mar 2, 2026

On February 16 I started my vehicle to drive home from work and the vehicle threw multiple error codes and shutdown while driving and would not start again. It was towed to the dealership. The dealership advised the problem was remedied. 11 days later the same problem occurred, vehicle threw multiple error codes and shutdown while driving. Vehicle needed to be towed again to the dealership.

Incident date: Mar 4, 2026

My vehicle has the idle stop feature. When at a red light, the vehicle shut off and went into idle mode. However, when the light turned green, and I removed my foot from the brake and pressed the gas, nothing happened. The vehicle had shut off entirely and when I turned it back on, it was in neutral. I had to put the vehicle in drive. I had 2 children in the car with me and it was very nerve racki... Read more

Incident date: Mar 8, 2026

This is to support complaint 11721551 - please see pdf with additional information to support the complaint.

Incident date: Feb 7, 2026

the car burns through oil at an absurd rate- no warning and then shakes when coming to a stop, then completely stalls and shuts off at stop lights and stop signs. I was stuck in an intersection with my two kids in the car. the car stinks of gasoline and does not seem right. Kia dealership claimed to have fixed the oil issue for over $350 and yet I still have to get frequent oil changes and top of... Read more

Incident date: Mar 6, 2026

On the week of 10/13/2025, I had an oil sensor alert appear after a recent oil change. I took the vehicle in on 10/30/2025 for a diagnostic check and was told the oil separator sensor was defective and needed to be replaced. After the service was completed, the total was $906.42 of which I paid $580.99 out of pocket post my extended warranty claim payment. I received a recall notice in November ... Read more

Incident date: Mar 6, 2026

Engine Stalling/Power Loss.

Incident date: Feb 11, 2026

There is no fix or remedy available for this recalled fuel problem. The recall and fuel pump replacement isn't available and is taking too long. There is hesitation due to this issue.

Incident date: Mar 8, 2026

My 2025 Honda CRV Hybrid seems to randomly accelerate on its own. This has happened at least 4 or 5 times over the past year. At first I thought I was imagining it but then I noticed it happened again, multiple times. Each time I was NOT pressing the gas pedal nor at any time was I using cruise control. I never use the cruise control. The vehicle seems to accelerate on its on for about 3-4 s... Read more

Incident date: Jan 14, 2026

On 5 different occasions over a period of 6 months the motorcycle has cut off while slowing down or at a stop. Each time it has taken several attempts to get the motorcycle to start again. This has caused extreme risk in traffic. Here are the dates, mileage and description of each incident. 8/10/25, 30 miles - Engine cut off while sitting at stoplight in neutral with no hands on the handlebar. ... Read more

Incident date: Jan 30, 2026

Vehicle hesitates and sputters upon acceleration, loss of power, and stalls during operation. Trouble codes P0191, P0171, P0174, and P0107B have generated in combination.

Incident date: Dec 30, 2025

Vehicle started shuddering. Year is a 2022 so less than 5 years old. My son and I both drive this vehicle and the car starts to slow and jerk making it unsafe to drive. Taken vehicle to many shops who could not find the problem. Finally took it to Ford and they confirmed the torque converter is failing. I bought this vehicle because I thought it would be a safe family vehicle and boy was I wrong. ... Read more

Incident date: Apr 20, 2025

At low speeds after startup, the car automatically shifts from drive into neutral. The car will be locked in neutral, not letting you put it in park, drive, or reverse. To get the car back into drive, you must come to a complete stop, turn the car off, back on, and floor the accelerator. Failure to floor the accelerator will lead to the car getting stuck in neutral again. I have pulled out into tr... Read more

Incident date: Mar 7, 2026

Engine does not start or takes longer to start because fuel line does not hold pressure after turning off engine.

Incident date: Mar 7, 2026

I have had my vehicle to a GM dealership three times now due to the check engine light coming on and getting an emission warning. 2/13/26 was the first visit. It was right after I filled up my tank with gas that the check engine light came on when I started driving down the road. I got an appointment at a GM dealership. They put the scanner on it and received the codes. They drove it back to the s... Read more

Incident date: Jan 18, 2026

While driving, multiple warning lights suddenly illuminated on the dashboard and the vehicle immediately began running sluggish with significantly reduced engine power. The vehicle was unable to maintain normal driving speed and was operating below the posted speed limit, creating a potential traffic hazard and increasing the risk of a rear-end collision from faster-moving vehicles. I was able to ... Read more

Incident date: Feb 9, 2026

The car has shut down. There was a recall for code p125d which was recalled for my vehicle. I have had the car for less than a year. I don't know if the recall was performed on my vehicle but it is having the recall issue.

Incident date: Oct 1, 2025

While driving on the interstate at highway speed, my 2017 Hyundai Tucson lost power without any warning lights or prior symptoms. The vehicle experienced an immediate loss of propulsion while I was traveling in traffic, creating a dangerous situation because surrounding vehicles were also moving at highway speed & I had to quicky maneuver the vehicle to the shoulder with no power. The vehicle had ... Read more

Incident date: Feb 19, 2026

Heavy vibration of entire vehicle when in reverse. Occasional lack of power when accelerating. Issues with the transmission occasionally failing to shift gears.

Incident date: Mar 18, 2024

2019 F-250 6.2 84k miles fuel pump check valve has gone back no a new issue it’s all over the web with problems most are seeing it with even 40k when you put a new one in you get less then that or equal amount and it goes out.

Previous 1 2 3 4 5 ... 61 62 63 ... 1248 1249 Next

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog