Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM
Incident date: Mar 13, 2026
While driving down the highway experienced a partial loss of engine power causing jerky/rough operation, harsh shifting, and unpredictable behavior. Was told by the dealer service manager that it was likely a misfire in one of the cylinders. After diagnostics and servicing that included changing spark plugs, wires, and a full engine service it was later confirmed to most likely be due to a stuck l... Read more
LAND ROVER
RANGE ROVER
(2017) - FUEL/PROPULSION SYSTEM
Mar 13, 2026
Incident date: Sep 30, 2025
Error message that said 'drive start control malfunction. Took 6 mos and numerous attempts to resolve. Replaced numerous parts including the fuel pump because the plastic it's made out of was just disintegrating and and cracking. This has cost thousands of dollars in parts and labor. Also getting a msg on info screen 'connected device not supported' now. Apparently toyota did an update and ther... Read more
Incident date: Mar 10, 2026
Failing front exhaust pipe mounting bracket. GM has a special coverage program (N212356540) for 2019-2020 Chevrolet Traverse which covers the repair for 15 years or 150,000 miles from the original service date. The coverage is VIN specific. My vehicle has been having this issue for two years now and my VIN is not covered. This is unfair to the consumer/Chevrolet owners who's VIN's are not lis... Read more
CHEVROLET
TRAILBLAZER
(2023) - FUEL/PROPULSION SYSTEM
Mar 13, 2026
Incident date: Feb 28, 2026
I was driving my car and my car all of a sudden dropped speed and when I pressed the gas my car started shaking and jerking.
Incident date: Mar 12, 2026
A 2018 Honda Accord 1.5T developed an engine misfire, coolant loss, and reduced acceleration shortly after purchase from a dealership on 01/07/2026 (around 156,000 miles / $15,000). On 01/23/2026, during a Honda dealer inspection at about 157,255 miles, the technician noted misfires on startup, found the coolant overflow reservoir empty, pressure-tested the system, and confirmed coolant leaking in... Read more
Incident date: Dec 31, 1969
Multiple warning lights on including Engine System, CMBS, Electric Parking, Electric Power Steering, RDM and Adaptive Cruise control warnings caused by Fuel System Too Rich. Either Fuel injector not properly installed or issue with fuel pump. As per Service Bulletin 19-032, this is issue with fuel injector but VIN lookup not showing my VIN for recall and warranty repair. please do needful.
Incident date: Feb 13, 2026
In April, 2025, my vehicle's engine power was significantly reduced while on the highway. I could not keep pace with traffic. My mechanic said there were recalls for the turbo engine but my car was not included. I paid forbthe part and repair. Less than a year later and the car began burning a lot of oil very fast. I add oil weekly. The car has again been losing power and there is still no recall ... Read more
Incident date: Jan 12, 2026
The Belt Integrated Starter Generator (BISG) on my 2023 Ford F-150 PowerBoost intermittently fails, triggering DTC P0A1E-00 and causing complete loss of electric drive mode during normal driving without warning. Vehicle continues running but with significantly reduced fuel efficiency until manually restarted. Fault occurrences are escalating in frequency: 9/13/2025 while running ProPower Onboard u... Read more
Incident date: Jan 20, 2026
Vehicle: 2017 Honda Pilot Elite VIN: [XXX] Mileage at failure: 107,593 The 9-speed automatic transmission failed at approximately 107,593 miles. The repair cost $6,229.91 at an independent shop and included a full transaxle overhaul, replacement of the torque converter, transmission oil pump, and main control valve body. The vehicle previously had fuel injectors replaced under warranty at approxi... Read more
Incident date: Feb 3, 2025
My 2022 Jeep Wrangler 4xe experienced a sudden loss of power while driving on Interstate 285 in Atlanta during rush hour traffic. The vehicle began shaking and lunging forward unpredictably while I attempted to exit the highway. With hazard lights on, I slowly crept the vehicle to the dealership because it could barely move. The vehicle is currently at the dealership for Recall 68C related to the ... Read more
Incident date: Mar 7, 2026
Glendale Dodge (CA) is actively using Federal Fire Risk Recall 68C to fraudulently conceal a separate, critical High-Voltage hardware failure on my 2021 Jeep Wrangler 4xe. Upon intake, my vehicle’s internal VIP diagnostic scan showed an active P0E15 code (Electric Coolant Heater Failure). Per Stellantis Technical Service Bulletins, this code indicates a severe failure requiring a physical hardwa... Read more
Incident date: Mar 11, 2026
Hi, I have a 2020 Honda Pilot that showed signs of stalling. AutoNation Honda Thornton Road checked (03/07/2026) and reported I need an INJECTOR KIT replaced and SDC GDI -INTAKE THROTTLE BODY FURL INJECTOR SERVICE. All warning lights were on intermittently (on all day then nothing for 2-3 days then on all day the following day.) The vehicle vibrates and feels like it's loosing power. Honda's webs... Read more
Incident date: Feb 16, 2026
February 27, at approximately 1:20am my vehicle caught fire while parked in the driveway after sitting for about 9 hours. The fire originated near the gas tank. The fire department was called, there is a fire report being conducted. Audi was notified.
Fire
Incident date: Mar 12, 2026
I am writing to file a complaint on the service that was provided at Vann York Honda. On February 17, 2026, I was returning home from work and my car had a hard idle at start up. I was able to drive it home without issue. The next day, February 18, I got in my car and I had another hard idle start with many check engine codes appearing on the dashboard. I drove it to Vann York Honda in High Po... Read more
Incident date: Apr 15, 2025
I was driving down the highway with heater on and defrost. All of a sudden I hear a pop and my car started bogging down. I exited the highway to get out of danger, it then had a wrench light ( transmission) pop up and when I parked the car on the access road it started smoking a lot. I turned the vehicle off immediately and when I seen smoke coming from under the hood and into the cab of the car. ... Read more
Fire
TOYOTA
HIGHLANDER
(2019) - FUEL/PROPULSION SYSTEM
Mar 12, 2026
Incident date: Aug 11, 2025
Active GM coverage on exhaust falling off, does not include all vins affected. My car is affected by this exact issue reported and refusal to fix or repair issue, because vin “not included” (n212356540) is gm special coverage for exhaust falling off that isn’t including all vehicles affected
Incident date: Oct 28, 2024
While driving on the highway at 65 miles per hour, my Atlas shut itself off. I had to put it into park and restart the ignition. It turned on after 2 attempts but just barely. It turned on and gave enough power to move forward very slowly but virtually no propulsion. It turned on briefly, I pressed the gas and then it shut off but had enough to cruise to get to the shoulder across the highway. T... Read more
MERCEDES-BENZ
GLC 300 4MATIC
(2025) - FUEL/PROPULSION SYSTEM
Mar 12, 2026
Incident date: Jan 17, 2026
"Performance Limited Service Fuel System"- showing while slowing down/coasting to a stop ion a 2022 Wrangler 2.0 Dealer can not help- they mentioned there is no recall and that they can not do anything about it.
Incident date: Jan 14, 2026
Vehicle stalled out. Then would not start. Daughter was stuck for 30 minutes until it finally turned over took it into dealership. Was told it’s the fuel pump. My issue is that now. These fuel pumps are back ordered indefinitely found out because all of the fuel pumps are going bad on the jeeps. Now we have a faulty part that the dealership is aware of that you cannot get replaced due to so many... Read more
Incident date: Mar 11, 2026
The oil pressure light is coming on . Even after doing oil change at dealership it’s not going away. Confirmed that the issue was with the oil pressure switch at dealership, which is a common problem for 3.3L V6 engines . Similar issue was observed in other older models with similar engine and the warranty was extended to cover this issue (WTY026).
Incident date: Mar 2, 2026
After the automatic start/stop system engages, the engine stalls and completely shuts off shortly after the vehicle begins moving again. This occurs after the vehicle restarts and travels only a few feet. When the stall happens, the vehicle loses power and the engine stops functioning while the car is in traffic. This has occurred two separate times: once on a busy highway and once while entering... Read more
GMC
SIERRA 1500
(2023) - FUEL/PROPULSION SYSTEM
Mar 11, 2026
Incident date: Mar 7, 2026
Vehicle fails to start intermittently. After having this happen on several occasions and waiting for 1-2 hours it would start. However, the last time, while traveling it would not start after taking brief stop. Had to leave the vehicle overnight and return the next day to haul it back home 300 hundred miles. That was Feb. 23, 2026 and still will not start. Vehicle has 70,000 miles.
LAND ROVER
RANGE ROVER
(2025) - FUEL/PROPULSION SYSTEM
Mar 11, 2026
Incident date: Jan 24, 2026
While driving home from Phoenix on Hwy 95, 30 Miles out of Tonopah on the way to Reno engine propulsion and the complete engine failure occurred while driving at 75 mph. No warning at all. No cell service, had to use Onstar to be our savior. Thank God they sent a tow truck, although my wife and I with 2 dogs had to wait 4 hours for the tow truck, while semi’s rolled by us going 80 mph. Dealer p... Read more
Incident date: Mar 5, 2026
High pressure fuel injectors went out.
Incident date: Mar 5, 2026
To Whom It May Concern, I am writing to file a formal safety complaint regarding my 2019 Mercedes-Benz CLA250 involving a leaking fuel rail that caused the vehicle to shut down and become unsafe to operate. The failure of the fuel rail resulted in a fuel leak and engine shutdown. A failure within the fuel delivery system presents a serious safety concern, as it can cause sudden loss of power whi... Read more
Incident date: Dec 26, 2025
JEEP Wrangler 2024 Issues PLATE NUMBER [XXX] BIN # [XXX] To whom it may concern, I would like to request a courtesy incentive or compensation due to the repeated recalls and repair situations with my Jeep Wrangler. There have been three lengthy recall repairs this winter. The extended repair times, especially when parts are back-ordered, have resulted in wasted time and additional mileage on... Read more
Incident date: Dec 31, 1969
Engine lifter failure while traveling at highway speeds, loss of power in traffic during rush hour on a multi lane interstate nearly got rear ended and side swiped.
Incident date: Feb 1, 2026
I own a 2021 Jeep Wrangler Rubicon 392 with the 6.4L engine (VIN: [XXX] ). The vehicle has a dangerous condition where the engine stalls unexpectedly when the fuel level is approximately 1/4 tank or lower and the vehicle is traveling downhill. When the vehicle is positioned on a decline or downhill slope, the engine suddenly shuts off without warning. This appears to be fuel starvation on decline... Read more
Incident date: Mar 6, 2026
Related to previous recall [XXX] I had the recall repair done. But my car with only 86,744 miles now has coolant in cylinder 3 and it's misfiring so badly the car shouldn't/can't be driven. Dealership says the entire engine needs to be replaced. I have NEVER had a car this low of mileage that an entire engine needed replacement. This is a design flaw in the 2.0 ecoboost and I now have a probably... Read more
Incident date: Mar 4, 2026
After experiencing loss of power and loss of propulsion on the highway, took the car to Tropical Chevrolet in Miami Shores, FL. after diagnosing the car for $287.37 (credited to the estimate total of $3101.20), the dealership replaced the Battery Energy Control Module and bled the battery pack cooling system. We paid the bill ($2665.89). On January 4, 2026 the check engine light came on again whe... Read more
Incident date: Mar 1, 2023
The vehicle exhibited charging failures on multiple occasions over the course of several days after being connected to a Level 2 home charging unit overnight. On repeated mornings, the high-voltage battery was found to have not charged. The vehicle also exhibited intermittent slow charging behavior during this same period. Approximately six months prior to the charging failures, the 12-volt auxili... Read more
Incident date: Dec 30, 2025
My engine smells like fire and fuel my can will not start or do anything. There was smoke coming out of it. The van has had several issues since buying it. Now it’s completely disabled I heard a popping noise as I was driving and then it died and has not started since.
Incident date: Jan 19, 2026
The rear axle electric motor casing cracked with significant oil leaking requiring replacement, taking 15 hours of labor. Part numbers were 36003926-7 and 36009926-1. The mechanic at Hunter Volvo Cars in [XXX] relayed that he had just performed the same repair for the same problem the week before, in the same dealership. This raises my concern of a system problem rather than a one-off problem.... Read more
Incident date: Mar 11, 2026
Recall V62/NHTSA 19V-813 that was done on my vehicle in Jan 2023 at 44607 miles failed 0n March 4 2026 the vehicle died and would not start and the repair shop had to replace the fuel pump relay again only 4,811 mile later even though it had been 3 years not many miles and of course Jeep will not reimburse me because it was over 3 years ago
Incident date: Mar 3, 2026
My vehicle has been in the shop since December due to the turbocharger needing to be replaced. Through this site I found the fuel injector recall which I had to fight ford to evaluate. My vehicle had 2 cracked fuel injectors. I have been fighting with ford that everything I read states that this can damage the turbocharger. I am not sure if this is theright organization to look for help but I need... Read more
Incident date: Dec 22, 2025
My car will not charge at my home power charger or any L1 or L2 AC based power system. It will only charge at higher price fast DC chargers which are limited and not at my house. This is apparently a commonly known flaw with this vehicle that has not been addressed and I am now waiting more than 20 days for a replacement part to be ready.
CHEVROLET
SILVERADO 1500
(2018) - FUEL/PROPULSION SYSTEM
Mar 11, 2026
Incident date: Jan 4, 2019
I am reporting a serious safety issue with my 2021 Ford F-150. This truck has already been subject to multiple recalls, yet the problems have continued. On several occasions while driving, the truck has suddenly shut off without warning, causing a complete loss of power while the vehicle is in motion. This has happened while my family and I were in the vehicle and has nearly resulted in a serious ... Read more
Incident date: Mar 2, 2026
My 2016 Lexus NX200t with approximately 157,000 miles experienced sudden engine stalling, loss of acceleration, and the check engine light illuminated while driving. The loss of power created a dangerous situation because the vehicle was unable to accelerate normally in traffic. These symptoms are consistent with the defective low-pressure fuel pump recall affecting certain Toyota and Lexus vehic... Read more
Incident date: Mar 5, 2026
I am submitting this complaint regarding a Jeep Grand Cherokee 4xe that has been subject to multiple safety recalls involving the high-voltage battery system and a risk of fire or explosion.The manufacturer, Stellantis, issued safety instructions advising owners not to charge the vehicle and not to park the vehicle in garages or near structures or other vehicles due to the potential fire risk. It ... Read more
Incident date: Mar 10, 2026
Vehicle is subject to Recall R24B2 / NHTSA 24V-700 (battery fire risk during Level 3 DC fast-charging). Nissan issued a "do not use" directive for the CHAdeMO fast-charge port in October 2024 with a projected remedy date of November 2024. As of March 2026 — over 16 months later — no remedy has been provided.The affected component is the high-voltage lithium-ion battery pack. The battery is ava... Read more
MITSUBISHI
OUTLANDER
(2017) - FUEL/PROPULSION SYSTEM
Mar 11, 2026
Incident date: Oct 1, 2025
When I'm driving on the freeway. I could be on flatland and it will stall, I could be going down a hill and it stalls, I could be on a regular road, turning a corner, hitting a bump. And it stalls when I'm on the freeway, I have to get over very scary happens all the time when It happens I coast, I put it into park, i turn it off, and it restarts immediately every time. This is constantly happeni... Read more
Incident date: Jan 15, 2025
2019 Ford F-250 original fuel pump or related part connected cause hard and prolonged starting in vehicle. Prolonged starts can damage other parts if left unfixed. This is a Ford manufacturing issue and could cause a person possible harm from an unknown development from the pump and related affected parts. Dont wait until humans are injured to address this problem especially when dealing with pot... Read more
Incident date: Aug 26, 2025
I WAS DRIVING THE CAR ON 12-22-25 I LOST POWER MY CAR DIED ON I94. BATTERY DIED THE DEARLSHIP COULDNT GET THE CODE. GOT THE CAR BACK ON 12-26-25. ENGINE LIGHT CAME ON CARRIE GMC REPLACED BATTERY . CAR BACK ON 12-29-25.. ENGINE LIGHT BACK ON 12-31-25 CAR BACK ON 1-8-26 REPLACLED CATALYTIC CONVEERTED AND OXY SENSOR. 2-20-26 DRIVING ON 1-94 LOST ENGINE POWER CAR BACK ON 2-25 FEUL PUMP AND FEUL LINE.... Read more
Incident date: Mar 10, 2026
As I was driving at 55mph on the hwy I started smelling gas. I thought it was the car in front of me so I was just going to pass him, but quickly realized I did not have the power to pass another car. So I pulled over on the highway and got out of my truck and noticed flames dripping from the center of the vehicle by looking at the front driver wheel area. I tried to put out with a fire extinguish... Read more
Fire
Incident date: Mar 10, 2026
The vehicle was in Hybrid mode. My wife was driving and had slowed to enter a roundabout to yield to another vehicle. When she accelerated and entered the roundabout, the vehicle stalled / shut itself off and flashed Service Hybrid System. She had to coast to a stop as it lost all propulsion. The vehicle started again after shutting it off and letting it go to sleep by opening the door. This same ... Read more
LAND ROVER
RANGE ROVER SPORT
(2016) - FUEL/PROPULSION SYSTEM
Mar 10, 2026
Incident date: Dec 21, 2025
I have a urgent fire safety recall regarding the fuel tank exploding due to sone gasket leak. Inwas told to park outside of my garage with half tank minimum. I just bought my car, and now I don’t know if my car is going to blow up? I mean I get a chip issue takes a minute but when a car can implode shouldn’t tbe manufacturer immediately allow for a loaner? Especially if there is a disable per... Read more
Incident date: Mar 9, 2026
Bought the 2022 Hyundai Tucson. It was driving perfect no issues then I hit 52,000 miles and the check engine light illuminated. The vehicle started sputtering and idling hard like it wasn’t getting fuel when the gas was pressed. I was on the interstate and the vehicle wouldn’t go over 35mph. Now the check engine light illuminates off and on when it feels like it.
Incident date: Dec 29, 2025
I have had issues with my car since the day that I bought it. First, my car squealed every time that I backed up. I took it to my local Ford dealership 3 or 4 times without this ever being fixed. This then progressed to my brakes squealing anytime they’re used. I barely have 25,000 miles on my car. Additionally, I have had numerous occasions where my car will get stuck and not shift, not acceler... Read more
Incident date: Aug 8, 2024
The vehicle experienced two sudden and complete losses of power, on December 29, 2025, and again on February 18, 2026. In both instances, the vehicle became inoperable while in motion and required towing. These failures created hazardous roadside situations.
Incident date: Feb 28, 2026
When coming to a stop at a stop sign, my truck randomly shut off while in gear, automatically shifted to park and put the ebrake on. I restarted my truck and shut off the ebrake and drove fine the rest of the way.