Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Clear

Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM

Incident date: Sep 1, 2025

Fuel tank cradle/support is rusted and might cause fuel tank to fall.

Incident date: Mar 15, 2026

It was smoking from the engine, I immediately stopped the vehicle. My safety was put at risk immediately while being in the vehicle when the air bags deployed hitting me in the face and causing my face to swell. The safety of others was put at risk due to others being right next to me and putting others at risk of engine blowing up. Yes, the vehicle has been inspected by police. There were no warn... Read more

Fire 1 injured

Incident date: Sep 9, 2025

The issue appears to involve the electric oil pump and related components. My 2021 Kia Sorento had a recall for the electric oil pump that was marked “completed” in January 2023; however, the dealership only performed a software update and did not replace any mechanical components because no fault code was present at that time. Beginning around October 2025, the vehicle started experiencing dr... Read more

Incident date: Mar 16, 2026

The vehicle developed an exhaust leak caused by both weld points on the front exhaust pipe breaking. A dealership inspected the vehicle and confirmed that the exhaust welds had failed, creating a hole in the exhaust pipe and triggering a P0420 catalyst efficiency code. The failure occurred at approximately 31,500 miles. The exhaust leak caused increased exhaust noise and emissions warning codes. ... Read more

Incident date: Mar 2, 2026

While driving my 2022 GMC Yukon with approximately 150,000 miles, the engine suddenly began running rough and I immediately pulled over. The vehicle had to be towed to the dealership. The dealer diagnosed a collapsed lifter and camshaft damage and recommended full engine replacement at a cost of about $9,450. The vehicle had no prior engine issues and most miles are highway miles. Sudden engine fa... Read more

Incident date: Feb 27, 2026

I was stopped in the left hand turn lane, then accelerated to cross 2 lanes of traffic. I then let off the accelerator, and applied the brakes to stop, and the brakes did not function. I then rear ended a vehicle in front of me due to the intermittent loss of brakes. It may have also been the propulsion system kept going. Either way the vehicle maintained the same speed of about 15mph until I c... Read more

Crash

Incident date: Mar 10, 2026

First incident: January, 2026 “service hybrid electrical system” dash light activated, in addition to prior notification of recall 78C. Vehicle brought to Merrick Chrysler Jeep in Wantagh NY for repair and recall. Hybrid system repaired but recall unable to be performed. Second incident: March 12, 2026 Vehicle is unable to start in driveway. Towed to Merrick Jeep Chrysler. Stellantis states... Read more

Incident date: Oct 7, 2025

While driving multiple lights came on the dash board showing all driver assistance systems flashing. Vehicle unable to accelerate. Had to parking on the side of the highway turn off vehicle then turn back on to clear. Dealership unable to repeat, no issues found.

Incident date: Mar 11, 2026

My 2016 Ram 1500 (4th‑gen) has a severely rusted and failed front fuel tank strap bracket, causing the tank to sag. This matches the defect described in Recall U04 / NHTSA 18V‑160 for 2009–2012 Ram 1500 trucks, but my VIN is not included. I believe the same safety defect affects ALL rust belt 4th‑gen Ram 1500s and request that NHTSA investigate expanding the recall’s model‑year coverag... Read more

Incident date: Jan 25, 2026

Description of Defect: My 2020 Kia Telluride experienced catastrophic engine failure and excessive oil consumption, which is a known issue for this model year (to the point that I had to sell it just 1 year after I bought it). The vehicle consumes oil at an alarming rate without any dashboard warning lights, or low oil pressure indicators, leading to sudden loss of engine power and potential stall... Read more

Incident date: Mar 1, 2026

I am filing this complaint regarding the service department at Vaden Dodge Chrysler Jeep Ram. My complaint concerns a failure to properly diagnose a mechanical issue with my vehicle, misleading statements about the condition of the vehicle after repairs, and poor communication during the repair process. The vehicle is a 2017 Dodge Grand Caravan. Before bringing it to the dealership, the vehicle wa... Read more

Incident date: Feb 4, 2026

The vehicle went into low power mode and said to pull over. As soon as that message appeared the next warning appeared and said to shift to neutral and pull over immediately and attempt to restart. The vehicle immediately shut off after second warning before having time to pull over from first message. I was able to pull most of the way off the road as the vehicle had shut off there was no power ... Read more

Incident date: Nov 23, 2018

The DEF tank failed making the exhaust system malfunction. This puts the vehicle in limp mode.

Incident date: Mar 9, 2026

This vehicle qualified for the Volkswagen Emissions Recall, yet from the start of the recall through 2018 settlement lawsuit dates , no correspondence was sent (by Porsche nor VW). According to all recall regulations, my vehicle should have among the ‘recall’ with the 85K plus others, yet no correspondence was sent (by Porsche nor VW) & now the local Porsche dealership is denying in, Accordin... Read more

Incident date: Mar 15, 2026

On Friday evening, while driving my new Ram 1500 Tungsten on a freeway, the engine warning light illuminated and the vehicle suddenly lost power. I was traveling at highway speed at the time. Almost immediately after the loss of power, gasoline began pooling underneath the truck. Because of the visible fuel leak and strong gasoline odor, my wife and I exited the vehicle and stood well away from i... Read more

Incident date: Mar 3, 2026

Since March of 2025 I have identified a critical safety defect with my vehicle. When driving and without warning, the vehicle unexpectedly shifts to neutral, experiences a loss of propulsion, and the engine shuts off. This has occurred multiple times in which I narrowly escaped collisions with other vehicles or objects. If this would occur at a high rate of speed, it would certainly result in se... Read more

Incident date: Jan 15, 2026

While driving on the interstate at 70mph the vehicle’s fuel injectors failed causing the vehicle to lose power suddenly.

Incident date: Mar 15, 2026

My 2019 Range Rover Velar P250 R-Dynamic SE began experiencing cooling system issues approximately 5 months after purchase. The vehicle was brought to an authorized Land Rover dealership several times during the warranty period. Despite these visits, the underlying problem — including cracked thermostat housing, leaking coolant hoses, and plastic cooling system components — was never permanent... Read more

Incident date: Jan 14, 2026

Complaint Description I am filing this complaint with the National Highway Traffic Safety Administration regarding a safety issue with my new Mercedes Benz Sprinter 2500. I purchased this vehicle brand new from Mercedes Benz Manhattan. From the first day of ownership, I began experiencing multiple serious problems with the van. The main issue is that exhaust smoke and/or crankcase gases enter the ... Read more

Incident date: Dec 10, 2025

Fuel smell in garage. Shop confirmed fuel system leak in engine compartment.

Incident date: Mar 7, 2026

The vehicle is experiencing a failure of the dual-zone HVAC system where the passenger side consistently blows hot air while the driver side is set to cold. This indicates a failure of the HVAC blend door actuator (servo motor), which is a known issue for this model year. This failure poses a safety risk as it can prevent proper defrosting and defogging of the windshield during inclement weather, ... Read more

Incident date: Mar 13, 2026

Component Failed: Engine starter relay and starter motor assembly. The vehicle stalled in traffic and ignited upon a restart attempt. The vehicle is a total loss, currently held by [Insurance Co] at [Location/Lot #], and is available for inspection. Safety Risk: The driver’s life was at immediate risk. The vehicle stalled in active traffic, creating a collision hazard, followed by a rapid, unco... Read more

Fire

Incident date: Mar 13, 2026

While changing oil, noticed the front fuel tank strap was disconnected from the frame. Upon closer inspection, the outboard front fuel tank strap mounting location on the frame rusted through, allowing the T portion if the strap to fall lose. There is a similar recall for 08-12 Ram 1500's, but clearly this issue persists for more than just those model years

Incident date: Dec 1, 2023

Vehicles of previous model years, this model year, and future model years have all experienced this issue. Issue was reported on thru a youTube channel in order to let the public know and understand the issue and how to fix/repair the issue. It was then discovered thru view time and the linking of the part to repair that this was a rempent issue of concern for possible recall. Issue of hesitati... Read more

Incident date: Feb 22, 2026

The coolant leaks into the engine. I had the coolant container replaced as well as the coolant bypass valve.Coolant still leaks into the engine and container has to be filled every day. It’s unsafe to drive. It stalls. The mechanic says it’s dangerous and to get another car but I can’t. There is a class action for same issue. Coolant leak has destroyed the engine making it unsafe to drive. I... Read more

Incident date: Nov 13, 2024

Unknown. The car seems to stall or slip when accelerating as is misfiring. It cuts off in the middle of the streets after coming out of auto stop mode. Pcv valve keeps popping up as issue. I had the pcv changed o2 sensors checked cleaned throttle body and air filter changed. The car still gives same problem and engine power reduction keeps popping on dashboard.

Incident date: Nov 13, 2024

Coolant was found inside the Lithium-Ion battery module when the dealership opened it to repair a different issue. They condemned the battery on the spot. There was no damage to the battery module. All PMs were performed at Chevrolet dealerships throughout the life of the car. All recalls were fixed. Including the BECM replacement the car is known have problems with. Car had 127,000 miles on it. O... Read more

Incident date: Nov 13, 2024

Fuel pressure dropped and car stalled

Incident date: Mar 14, 2026

I took my accord into Snellville GA Honda dealer for fuel pump recall and the day I received it from the service department, it started to sputtter and engine shutdown. I took back 3 times and got a different answer each time. I believe the turbo charger may have been affected from the fuel pump being bad. The latest diagnostic says it has turbo under boost issue.

Incident date: Mar 10, 2026

Throttle body?/ Accelerator pedal sensor?

Incident date: Feb 11, 2026

My wife reported a strong smell fuel in the passenger compartment of my 2018 F350 6.7L Diesel vehicle while returning home from work. Upon inspection under the hood when power was turned on I discovered a strong stream of fuel from the filter cap.

Incident date: Mar 14, 2026

While traveling from upstate New York, the vehicle displayed an engine overheating warning shortly after startup while the engine was still cold. Because I was away from home, I stayed overnight and the next morning took the vehicle to a Kia dealership for inspection. The dealership inspected the vehicle and diagnosed a problem with the exhaust heat recovery system pipe. According to the service ... Read more

Incident date: Mar 10, 2026

Wa driving with cruise on at 60 mph. Truck stalled with no notice, no warning lights or check engine light. All temperatures and pressures seemed okay at time of incident. Could not move electronic shifter into neutral, was stuck in drive. Alarm came up to shift to park, I did not shift due to moving at 55mph at this time. Coasted to a stop on side of the road. At about 2-3 mph, truck automaticall... Read more

Incident date: Mar 13, 2026

My Jeep veers left and right sharply while I drive. It does not take off pulling into traffic-I have to wait for total total clearance-there is no take off. My gas tank was filled three days ago and it is already below 50%. I drive 7 miles to and from work Monday-Friday, nowhere else. I have avoided several accidents due to these problems. These problems happen everyday. I have take it in to my j... Read more

Incident date: Mar 10, 2026

Car has stopped in middle of the road and engine just stalled. The battery light keeps flashing on and off even after alternator as been changed

Incident date: Mar 13, 2026

My 2010 Volkswagen CC became completely inoperable because of the active fuel pump control module recall (NHTSA 17V509). The vehicle stalled and nearly caused an accident. The check engine light came on just before I noticed a burning smell coming from the backseat of my car immediately after smelling that the car suddenly stalled out in the middle of a busy intersection and the engine would not s... Read more

Incident date: Dec 5, 2025

On February 21, 2026, my 2022 Cadillac Escalade ESV experienced a sudden and complete engine seizure at highway speed at 57,825 miles just 8,613 miles after passing GM's PicoScope inspection under Safety Recall N252494000 (NHTSA Campaign 25V274). After fueling, I entered a highway on-ramp and accelerated to approximately 70 mph. Within 30 seconds, the engine lost power completely with no prior war... Read more

Incident date: Feb 18, 2026

ICCU issue. Car showed zero percent battery after charging all night. No warning lights no errors

Incident date: Feb 16, 2026

I am reporting a safety concern involving a 2018 Dodge Journey SE (VIN: [XXX] ) related to a failure in the vehicle’s emissions control system, specifically the catalytic converter and oxygen sensors. On January 13, 2026, the vehicle began producing a strong sulfur or “rotten egg” odor while driving, and shortly afterward the check engine light illuminated. Diagnostic testing revealed troubl... Read more

Incident date: Mar 13, 2026

Misfire code check engine light on now once before only 4000 miles insturment panel went black odometer will flash one day the locks would not work Help

Incident date: Mar 13, 2026

While traveling at highway speeds, the vehicle suffered a catastrophic and sudden loss of motive power. This resulted in a dangerous situation with no immediate ability to maintain speed in traffic. The manufacturer (Hyundai) identified a failure in the Integrated Charging Control Unit (ICCU). Despite a formal 'Notice to Cure,' the manufacturer refused to replace the 12V battery which was stressed... Read more

Incident date: Dec 24, 2025

open recall for paint peeling on the gas tank, could cause a fire. No Ford dealers in my area can take care of the problem.: I am writing to file a formal complaint regarding a Ford dealership’s failure to properly support and address a safety recall on my vehicle. As you know, safety recalls are issued to protect consumers and ensure that potentially dangerous vehicle defects are corrected prom... Read more

Incident date: Mar 13, 2026

My 2015 Ford Transit 350 equipped with the 3.2L diesel engine experienced a failure of the high-pressure fuel injection pump at approximately 72,000 miles. The pump generated metallic debris which contaminated the entire fuel system. The vehicle began experiencing drivability problems including loss of power and intermittent stalling. The vehicle was diagnosed by a Ford dealership, where metal co... Read more

Incident date: Mar 13, 2026

I bought this 2022 Jeep Renegade in 2023. Upon changing the oil today (3/13/2026) my mechanic found a rear main seal leak. He stated to check for recalls/safety as this should not be happening; the car only has 54,000 miles on it. I have called a couple friends that have one and they too have leaks. Is this covered for repair under a recall? Also the engine stalls when I try to take off, jerking ... Read more

Incident date: Mar 13, 2026

I purchased a 2025 Subaru Forester Hybrid VIN [XXX] on July 26, 2025 from Schumacher Subaru, 3031 Okeechobee Blvd. West Palm Beach, Florida 33409. On March 11, 2026 I filled the gas tank to 100% capacity. The ambient temperature was 72 degrees Fahrenheit. I parked the vehicle in our garage with the door closed. Two hours later my wife notified me that there was a strong smell of gasoline throug... Read more

Incident date: Mar 13, 2026

On February 3, 2026, my vehicle was taken to Rick Hendrick Chevrolet of Buford for diagnosis of a fuel system failure. The dealership charged a $235 diagnostic fee and concluded that the failure was caused by fuel contamination from an outside source. Based on this determination, my warranty claim with General Motors was denied and my case (#89096714) was closed. After this determination, the veh... Read more

Incident date: Mar 15, 2025

As the car was driving the engine stopped. Is is on par with their 78C Recall for Jeep Grand Cherokee 4xe. The car as noted by the recall is unsafe to drive after an issue has presented relating to the recall 78c. Stellantis refuses to start an early lease termination.

Incident date: Feb 23, 2026

ICCU failure ICCU fuse popped, vehicle went into low power mode I was able to get it off the road into the county transfer station. I got it towed to a local auto shop as Hyundai roadside wasn't accepting tows due to weather. Hyundai towed the car to the dealership the next day.

Incident date: Dec 27, 2023

This vehicle has experienced three separate safety failures within only a few months of ownership. Incident 1: While driving with my children in the vehicle, the battery warning light illuminated and the vehicle immediately entered a low-power “turtle mode,” rapidly losing speed in traffic. The vehicle had to be towed to the dealership. Incident 2: While traveling approximately 60 mph, the h... Read more

Incident date: Jul 1, 2023

6.2L ENGINE NOISE AT START UP AND STAYS ON AND LOSES ENGINE POWER SLUGGISH ALL OF A SUDDEN WHILE DRIVING SAME ISSUE LIKE THE CURRENT RECALL ON ALL 6.2L EXCEPT MINE WAS BUILT RIGHT BEFORE APPROVED RECALL DATES BUT HAS SAME ENGINE L87 WITH SAME ISSUE AND IS CURRENTLY UNDRIVEABLE AND DANGEROUS IF TAKEN ON ROAD. REGULAR OIL CHANGES AT 50% OIL LIFE WITH RECOMMENDED MOBIL1 OIL & ACDELCO OIL FILTER.

Previous 1 2 3 4 5 ... 59 60 61 ... 1248 1249 Next

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog