Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM
HYUNDAI
SANTA FE SPORT
(2018) - FUEL/PROPULSION SYSTEM
Apr 1, 2026
Incident date: Apr 1, 2026
I am reporting a failed remedy for Recall 24-009 (23V-858). Following the fuel pump recall, my 2018 Accord stalled in traffic on March 21. On March 24 upon starting my vehicle all warning lights were illuminated on the dashboard, Millennium Honda admitted the O-ring was misinstalled. This error triggered codes P0172/P0176 less than twenty-four hours later. The dealer is forcing me to pay $425 for... Read more
Incident date: Mar 25, 2026
After we had our car serviced for the two recalls on the car, all of the check engine lights came back on again a little over one week later. We took it back to the dealership today and were told the fuel injectors need to be replaced, and they said this is a "common problem." We have been researching this issue and it is a common problem, so why isn't there a fuel injector recall? Our car has ... Read more
Incident date: Apr 1, 2026
Unintentional acceleration.First, I was in line at car wash proceeding slowly ahead as directed in line. Foot on accelerator lightly moving, when car surged rapidly hitting back end of Tesla about 6-8 ft ahead (2/26/26 12:30pm) Impact strong enough to push Tesla into truck hitch damaging it front of it as well. Applied brake, but impact was too rapid. Second incident with my Volvo was a month la... Read more
Crash
Incident date: Mar 27, 2026
Im driving vehicle and randomly the vehicle will shut off when making turns. It is random every so many months. But it has done in major intersections. It will immediately start back up so that’s good. But there are no engine lights. And dealership Does not seam like they can do a whole lot with engine no lights on. But it seems common when doing research online The vehicle is a 2022 Ram 150... Read more
Incident date: Apr 1, 2026
A week or so after taking the car in for an oil change, I was on the highway and heard a rattling sound coming from the engine. There were no indicator or warning lights from the dashboard. The car then stopped accelerating. It was on, and the accelerator increased the RPMs but the car did not move faster. I safely got home and checked the oil and it had less than a quart. There were no low-oil in... Read more
Incident date: Mar 28, 2026
I experienced an unexpected Loss of Motive Power (LOMP) event. Late afternoon traffic was fast, estimate 75-80 MPH. I attempted to change lanes get to the righthand shoulder and was very nearly involved in a high-speed collision with a semi-petroleum tank truck. He applied his brakes to avoid hitting me and started to jackknife, but regained control and continued. The truck missed by inches. ... Read more
Incident date: Feb 27, 2026
While driving my 2021 Cadillac Escalade on an interstate highway at approximately 70 mph with my family, including two minor children, the vehicle suddenly and without warning lost propulsion, shut off, and shifted into neutral. This occurred in active traffic and created an immediate safety hazard. A warning message appeared instructing me to restart the vehicle. After several minutes navigating... Read more
Incident date: Jan 10, 2024
Whenever I fill ip the tank I get a fuel smell inside the vehicle. I do not overfill the tank and always stop filling when the fuel pump stops the first time. I have not been able to identify a leak and have not seen fuel leaking under the vehicle. The smell is strong for about the first 1/4 tank of use.
CHEVROLET
SILVERADO 1500
(2025) - FUEL/PROPULSION SYSTEM
Apr 1, 2026
Incident date: Dec 29, 2025
Safety Complaint – 2019 Ford Edge Transmission and Engine Shutdown Issues To Whom It May Concern, I am submitting this complaint to report ongoing safety-related defects with my 2019 Ford Edge, which I purchased new. At 30,000 miles, the auto on/off stopped working and was not fixed. After approximately 50,000 miles, the vehicle began shutting off after refueling. At 68,000 miles, the tr... Read more
Incident date: Apr 2, 2025
The low pressure fuel pump cannabilized itself and sent debris down the fuel line to the high pressure fuel pump which damaged it. I brought the vehicle to Meineke of Warner Robins and they confirmed the issue with other Honda dealerships in the middle Georgia area. Even though there is a safety recall (21V-215) for the model year of my vehicle, my VIN doesn't populate as one of the batches being ... Read more
JEEP
GRAND CHEROKEE
(2019) - FUEL/PROPULSION SYSTEM
Apr 1, 2026
Incident date: Apr 1, 2026
Toyota has recognized a problem with the low pressure fuel pump on some 2018 Camry cars which causes a hesitation when driving from a stop creating a rear danger of a rear-end collision. It has been happening intermitantly everysince car was new.. Toyota claimed that my vin was not one of the ones recalled even though I experienced the e3xact same problem. There appears to be an additional rec... Read more
Incident date: Mar 11, 2026
On 18 March 2026 I was driving at night at highway speed with my family (wife, [XXX] son, [XXX] daughter, and [XXX] son) when, without any warning, my 2023 GMC Sierra AT4 with 20,700 miles abruptly and violently shuddered and reduced speed from approximately 65 mph to 30 mph uncontrollably. Shortly after the initial speed reduction the vehicle presented simultaneous alerts that it was in "reduc... Read more
FORD
EXPEDITION
(2026) - FUEL/PROPULSION SYSTEM
Apr 1, 2026
Incident date: Mar 21, 2026
Driving and tried to pass a truck loss of power (dash lit up and no top-end) went to limp mode, Hard start upon starting and limp mode continues, code P0336 (crank sensor/reluctor wheel), on dash codes = service electric throttle control & service electronic stability control. Mileage = 110,000, Required service and maintenance completed at recommended intervals, regarding current codes cleaned al... Read more
Incident date: Mar 31, 2026
Vehicle: 2019 Acura RDX (Technology Package) I am reporting a serious safety issue involving sudden loss of engine power while driving. On March 14, 2026, I filled my gas tank before traveling approximately 1.5 hours out of town. The vehicle operated normally that day. The following morning, during snowy and icy conditions, while accelerating in traffic, the vehicle suddenly lost power and stall... Read more
Incident date: Mar 31, 2026
One morning, in an attempt to start my car, it would not start. Instead, it lit up the check engine light. The engine was turning over and attempting to start, but would not start. I know someone with a code reader device that I asked to come hook up to my car and read what code was causing my check engine light to pop up. The reader displayed the code U18A2 which indicates a "Lost Communication w... Read more
Incident date: Mar 1, 2024
Sudden loss of propulsion at highway speeds - 2023 Escalade. We easily could have been killed. I drive a 2023 Cadillac Escalade that I purchased from Motor Werks Cadillac in [XXX] . It was very expensive. The car has under 33k miles on it, off memory.I informed the dealer I would be taking the car on a family vacation road trip from [XXX] to [XXX] (for spring break), and requested they perform a... Read more
Incident date: Mar 27, 2026
I purchased a certified preowned vehicle from Fowler Toyota in [XXX] , and after complaining multiple times about my engine being too loud, a musty smell in my trunk, the attempting to clean my trunk and me pointing out rust spots in the trunk and the smell returning multiple times, and a sulfur smell that continued to get worse month after month, they finally listened to me the 3rd week of Novemb... Read more
Incident date: Mar 27, 2026
Vehicle experienced loss of power while in travel down a mountain. After inspection by a mechanic, CP4 pump had a catastrophic failure sending metal shards throughout the fuel system. This was less than a month after Fords SAFETY RECALL 24S78 that failed to remedy the problem, but before recall Number26V158 was issued.
Incident date: Mar 31, 2026
My 2024 Ford Ranger Raptor has been suddenly losing power or stumbling upon initial acceleration. This has been occurring intermittently since it was nearly new. My truck now has approximately 10,500 miles. The problem has become increasingly frequent. It seems to occur most often when accelerating from a complete stop. The loss of power can last for several seconds, then afterwards, normal power ... Read more
Incident date: Mar 31, 2026
Car is a Gas Hybrid (not plugin). 3 occurrences over the last couple of months. Car emits a warning sound and a message on the dash says "Check Hybrid System. Stop Safely". Basically right after this message the car starts losing power and stops. Doesn't matter if on freeway or not. You need to find a place to pull over or you stop traffic wherever you are. Looks like Hybrid Battery is comp... Read more
Incident date: Jan 14, 2026
11/26/25 at 85,400 miles on the v8 6.2L L86 engine, I began experiencing rough idle, loss of engine power and propulsion, a ticking/ knocking noise at idle and when RPMs increased as well as blinking engine warning light. Diagnostics/Repair work was done by Reliable GMC/Cadillac of Roseville to fix an ignition coil that was giving the engine error code. 2/24/26 At 86,697 miles, I began having rou... Read more
CHEVROLET
SILVERADO 1500
(2021) - FUEL/PROPULSION SYSTEM
Mar 31, 2026
Incident date: Aug 10, 2025
While driving, the vehicle lost engine power on three separate occasions (3/6/26, 3/10/26, 3/20/26) and had to coast to a stop on the road. One of the codes that appeared was P0087; the Honda dealership replaced the fuel pump kit (part # 06161-RLV-305) due to the fuel rail pressure being too low, but the vehicle continued to stall upon replacement after being picked up from the dealership. When it... Read more
Incident date: Mar 20, 2026
Regarding NHTSA Recall 24V-700 which was first reported in September of 2024. We were told not to use the "fast" charging port because of a fire hazard. Using the slower charging port takes about an extra 8 hours per charge. This was supposed to be fixed in November of 2024. To date....almost 2 years later....not fix is available. This has caused me over 800 additional hours of charging time!... Read more
Incident date: Mar 6, 2026
We were on the way home from a soccer tournament in [XXX] on rt. XXX and 4 hours into our trip the car's fuel pedal stopped responding and our speed started descending rapidly. The engine light was on with the vehicles stability system, Hill assistant, emission system, power system, TSA..... All of them were lit. Scared I put hazards on and pulled over on the side of the road. I waited about 20 ... Read more
Incident date: Feb 17, 2026
I am reporting a Failure of the Remedy for NHTSA Recall 23V634000 (Kia Recall SC281). The original recall attempted to "fix" a High-Pressure Fuel Pump (HPFP) issue via a software update to the Engine Control Unit (ECU). This remedy has failed. My vehicle is currently experiencing the exact safety hazard described in the recall: loss of motive power and stalling at various speeds due to HPFP failur... Read more
VOLKSWAGEN
TIGUAN
(2018) - FUEL/PROPULSION SYSTEM
Mar 31, 2026
Incident date: Dec 10, 2025
My husband was driving our 2019 F250 on the highway at over 75 mph and the truck totally shut down/stalled without warning, could have killed him or another person, lucky he was able to coast to the shoulder and stop, we took to the Ford dealership and was caused by the faulty CP4 fuel pump the truck was made with that has had class action lawsuits and recalls, we are out of pocket over $14,000 to... Read more
Incident date: Mar 17, 2026
Engine was replaced couple of months ago due to a recall and today 3/30/2026 I'm pulling up to my driveway getting home from work in my car starts smoking it catches on fire
Fire
Incident date: Dec 15, 2025
My vehicle is subject to recall number 24V-700 My Nissan case number is 56497817 I have received 4 recall notices (24V-700 beginning 18 months ago. All notices state that Nissan is working open a software fix for this problem, but state that the problem is the result of excessive lithium deposits within certain battery cells, hence level three charging my cause a battery fire. This has a signific... Read more
Incident date: Mar 31, 2026
Even after regular oil changes car requires an additional 4 bottles of oil every 2 weeks. Now the car is jumping and having a misfire.
Incident date: Oct 1, 2025
I encountered two incidents of the same type. One was on Friday, March 27, 2026, the same day I picked up the vehicle from a local Chrysler dealership, where software updates and issues related to recalls were supposedly completed. The vehicle was at 38% battery level at the time of pick up from the dealership parking lot. After driving it for about 14 miles, the battery level depleted to <1% and ... Read more
Incident date: Mar 30, 2026
I started driving this vehicle and all of a sudden it started slowing down, and would not go up to speed. I had it fixed, the car started skipping, making a jerking movement while driving. I made an appointment with Tameron Honda of Birmingham on 3/26/26. As soon as I pulled up to Honda dealership the engine light was on. The company was trying to bill me 6100 dollars for fixing the car. I do not ... Read more
Incident date: Mar 26, 2026
Car won’t start and is completely dead. Doors won’t open, including charge port door. Once you manually unlock car is totally dead inside. Took to dealer for an ICCU replacement under warranty but died again 1 week later. Another ICCU failure? Terrible.
Incident date: Mar 4, 2026
It will not take fuel. I try very slowly to put fuel in it and it keeps shutting off at the pump. I took it to the VW Dealership and they said it was a stuck valve in the tank. That I would need a new gas tank and wanted to charge me $2000 to fix it. I took it to another place and they said it was a venting problem. They put a camera down in the tank and pushed the stick valve open and it was... Read more
Incident date: Mar 28, 2026
This vehicle is subject to NHTSA Recall 25V-655 involving the high-voltage traction battery. The recall restricts the vehicle from using DC fast charging (Level 3), which significantly limits the safe and practical operation of the vehicle for its intended use. My household must routinely complete 300+ mile one-way trips on a weekly basis. Without DC fast charging capability, the vehicle cannot r... Read more
Incident date: Mar 30, 2026
I am a loyal Lexus owner since 1998 and have always recommended Lexus vehicles to my family and friends. In over 25 years of ownership, I have never experienced an issue like this. While driving under normal road conditions, my new 2024 RX 350’s AC condenser was punctured by small road debris, causing a refrigerant leak and loss of air conditioning. The condenser is located directly behind the f... Read more
Incident date: Mar 30, 2026
The vehicle has the L87 GM engine. It lost complete power and the engine seized up and would not start again. Fortunately I was able to roll into a neighborhood and get off the main road with no issues. The dealer has confirmed the seized engine and a replacement engine has been ordered with no ETA. There was no prior warning of the failure, besides a shuddering, like I was running out of gas, and... Read more
Incident date: Mar 26, 2026
Traveling in a 55 zone on Rt 27 and my vehicle lost power and said pull over and charge vehicle with engine on. I did this once and the battery went up to half way charge then I could start to drive again. Less than a half a mile up the road climbing a good size hill by the town’s salt shed—the same issue occurred. I had to pull over again and allow battery to recharge. This is not a compl... Read more
TOYOTA
SEQUOIA HYBRID
(2024) - FUEL/PROPULSION SYSTEM
Mar 30, 2026
Incident date: Mar 24, 2026
Took my vehicle to dealership for fuel pump recall. Was told it wasn’t the actual pump but the wiring and they fixed it. Vehicle continued to have the same issues plus a new issue where the car completely stalled out while driving. I took it back, they said the parts they put on were defective but I’d still have to pay 300$. I paid the money and within 10 hours of getting my car back I stalled... Read more
Incident date: Jan 24, 2024
On March 4, 2026, at approximately 7:30 AM EST, while driving my 2023 Hyundai Santa Fe Limited on [XXX] , the vehicle experienced a sudden loss of propulsion while traveling at approximately 70 mph (posted speed limit). The vehicle would not accelerate or maintain speed and would not move forward when placed in drive, indicating a failure within the powertrain/transmission system. The vehicle is c... Read more
Incident date: Feb 1, 2026
When accelerating, the car suddenly jerks and stops moving at a consistent speed. This happened multiple times over the last 8 months or so. Sometimes it happens immediately after backing out of my driveway. It has also happened while driving on a highway at high speeds (65mph) where I've nearly been involved in high speed accidents. There was a recall back in November that claimed this was a soft... Read more
Incident date: Mar 25, 2026
I was driving 40mph and received a yellow error message along the lines of "electrical system issue, please check" and my speed was limited to 25mph. After trying to get the car to a safe location (as I was on a narrow two-lane road), the error changed to a blinking red error and my speed was further limited to 12mph. I was unable to get the car one mile to the dealer for service, so I stopped th... Read more
Incident date: Mar 19, 2026
My vehicle has 2 issues that are known but only recalled for another year. My car will say shift to park when in park and will not power off. My vin shows no open recalls for this issue for my vehicle but there is a service bulletin for this issue with my year vehicle. The dealer will not cover the cost of repair since my vin is not listed in the recall. Also I just had to replace the vaper can... Read more
Incident date: Jan 1, 2026
"While traveling in fast-moving traffic, my 2025 Hyundai IONIQ 6 suffered a catastrophic electrical system failure and an immediate loss of motive power. The vehicle instantly entered a 'limp mode' and dropped to a maximum speed of 11 mph, creating a life-threatening hazard for myself and surrounding drivers. There were no warning lamps or symptoms prior to this sudden failure. The vehicle was tow... Read more
JEEP
GRAND CHEROKEE
(2021) - FUEL/PROPULSION SYSTEM
Mar 30, 2026
Incident date: Mar 20, 2026
Nissan Recall R25C8 (NHTSA ID: 25V655), Incomplete, remedy not available Primary Issue: High-voltage battery fire risk during Level 3 (DCFC) charging due to excessive lithium deposits. I have been told by Nissan not to use Level 3 fast charging. This has significantly impaired the utility of my vehicle due to: - Limited Range/Utility: Without fast charging, I can't use the car for trips beyond i... Read more
HONDA
CR-V HYBRID
(2026) - FUEL/PROPULSION SYSTEM
Mar 30, 2026
Incident date: Mar 29, 2026
I am filing this complaint regarding Hyundai Motor America's failure to complete a vehicle repair in a timely manner on my 2022 Hyundai Ioniq 5 (VIN: [XXX] ), which has been at Hyundai of Leander, an authorized Hyundai service center in Leander, Texas, since September 2025 — more than six months — awaiting a replacement high-voltage battery. (Case No. XXX) I purchased this vehicle in Septembe... Read more
Incident date: Mar 28, 2026
The vehicle is a 2018 Jeep Wrangler with a 3.6L engine and approximately 124,000 miles. The engine has experienced a failure involving multiple components, including suspected head gasket failure, significant oil loss with no visible external leak, low oil pressure, and engine knocking. Diagnostic trouble codes P0365 and P06DD were present, indicating camshaft position sensor issues and oil press... Read more
Incident date: Mar 24, 2026
Despite the seriousness of the outstanding recall (25V-586), which Stellantis acknowledges can result in a sudden and complete loss of engine power at high speeds, Alfa Romeo/Stellantis have provided exactly zero updates in nearly 8 months since the recall was announced. In speaking with my dealer, I’ve learned that Alfa Romeo/Stellantis were initially providing vague estimates for when they exp... Read more
Incident date: Mar 23, 2026
How long do they have to complete repairs for this recall? This is an ongoing problem going back to Ford Escapes with the same problem going back to 2020. 6 years should be sufficient time for them to have come up for a solution for this recall.
Incident date: Mar 23, 2026
I am reporting a serious and ongoing safety issue involving my 2023 Kia Forte GT. The vehicle has experienced persistent mechanical problems, including a check engine light and multiple diagnostic trouble codes, including P0420 (catalyst system efficiency below threshold – Bank 1), P0300 (random/multiple cylinder misfire), P0304 (cylinder 4 misfire), and P0301 (cylinder 1 misfire). These codes h... Read more
Incident date: Nov 28, 2025
I bought a 2018 Hyundai Santa Fe from a dealership in May of 2023. Ever since then I have paid around $8,000 in repairs for this car. These repairs have been so expensive and time consuming that last year I wasn’t able to drive it for 6 months because it was in the shop for most of the year. I had to fix the Fuel pump, the Battery, timing chain valve TWICE, O2 sensor , Catalytic Converter, Engi... Read more