Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM
MICHELIN
PRIMACY A/S
(9999) - FUEL/PROPULSION SYSTEM
Apr 4, 2026
Incident date: Feb 2, 2026
I am reporting a safety concern regarding my 2023 Mercedes-Benz EQB 300 (VIN: [XXX] ), currently subject to NHTSA Recall 26V073 involving the high-voltage battery. According to NHTSA records and the manufacturer’s recall notice, this vehicle has an urgent safety recall due to a risk of fire caused by a potential internal short circuit in the high-voltage battery. The defect may result in a vehi... Read more
JEEP
GRAND WAGONEER
(2024) - FUEL/PROPULSION SYSTEM
Apr 4, 2026
Incident date: Oct 16, 2025
Without warning my Tahoe would no start 60 miles from home due to a faulty fuel pump module. I was stranded and the vehicle needed to be towed to a GM dealership for repairs. Many 2021 Chevrolet Tahoes have been recalled for this problem and I believe my vehicle should be included in the recall and $787.50 should be reimbursed by including my vehicle (573 Safety Recall Report 21v-739. September ... Read more
CHEVROLET
SILVERADO 2500
(2024) - FUEL/PROPULSION SYSTEM
Apr 4, 2026
Incident date: Apr 3, 2026
While driving on the expressway at speeds above 60 mph and while attempting to pass another vehicle the vehicle shuts down with no acceleration. The vehicle will then after several seconds regain acceleration. Several times it has sounded like the vehicles starter engaged. This is a random occurrence and has happened approximately 10 times. There are no error codes and the dealership states th... Read more
Incident date: May 9, 2025
Ford manufacturer and local Gurley Leep Ford Dealership failed to provide a remedy to safety recall : Manufacturer Recall Number25S76 NHTSA Recall Number25V467 in a reasonable timeframe. The local Ford dealership refused to provide a remedy, free of charge, in accordance with the NHTSA guidelines .
Incident date: Apr 1, 2026
I am filing this complaint to seek a full buyback and debt cancellation for a 2017 VW Tiguan (VIN: [XXX] ) sold to me by Carvana for $40,000. Summary of Deception: Carvana sold this vehicle as "Certified" with a "150-Point Inspection" guarantee. This was a fraudulent misrepresentation. Within six months, the vehicle required 45+ mechanical services, including a full internal teardown that reveale... Read more
Incident date: Apr 3, 2026
I was notified of a recall on my from vehicle by Hyundai via email some time in March of 2026. The message said mentioned my vehicle may have a defective/worn purge control check valve that would cause the fuel tank to deform. Potentially leading to a release of fuel over time, which then could ignite. NHTSA Recall #25V796000 My car showed now signs of problems, but I brought it into a Hyundai d... Read more
Incident date: Mar 1, 2026
Vehicle: 2026 Honda Civic Sport Hatchback VIN: [XXX] Mileage at time of complaint: 1,500 miles Description of Problem: The vehicle jerks/shudders when turning at low RPM. This occurs consistently during low-speed maneuvers such as parking lot turns and slow cornering. The issue is repeatable and has been present since purchase. Multiple passengers have independently noticed and remarked on the is... Read more
Incident date: Jun 1, 2025
Oil was being diluted by fuel seeping in from the injectors and the high pressure fuel pump. Vehicle was brought in twice to fix the problem. During the 24-27 Feb 26 repair the high pressure fuel pump was diagnosed and replaced. On 16 Mar 26 I noticed the oil level had risen on the dip stick (after driving ~300 miles) about 5 mm and brought the car back to the Kia dealer for diagnosis and re... Read more
Incident date: Sep 8, 2025
I own a 2020 Honda Accord EX-L with a 1.5T turbo engine. The problem happened on January 20, 2026, when my car had 66,988 miles. While my husband was driving it, the engine warning light came on, and the car suddenly lost power in the middle of the road. Fortunately, there was no car behind me at the time. Otherwise, he could have been in a serious accident. He was able to pull into a nearby parki... Read more
Incident date: Feb 4, 2026
2/24/2026 Sitting at red light, very busy road, vehicle cut off and said push to start. Vehicle would not start and would not shift out of park to push out of road. Very dangerous to be stranded in moving traffic. Had to be towed to dealer and it's still there waiting on engine replacement.
Incident date: Mar 29, 2026
While traveling 350 miles from my home with my family of five, the vehicle experienced a sudden 'Loss of Motive Power' event. The dashboard displayed the message: 'Stop Safely - Vehicle Will Shut Off Soon.' I lost the ability to accelerate and had to navigate to the shoulder in high-speed traffic. The vehicle is currently inoperable and the 12V battery has since died because the Power Inverter Mod... Read more
Incident date: Apr 2, 2026
Began with a misfire on cylinder 5 code P0305. Replaced spark plugs, wires, and coil pack. Misfire still existed. Fuel injector on cylinder 5 was stuck open and had to be replaced. Misfire still existed. No spark from new coil pack on cylinder 5, replaced coil pack connector. Misfire still existed, but lifter tick became present. Removed cylinder head and found exhaust lifter on cylinder 5 was bad... Read more
Incident date: Apr 3, 2026
Vehicle: 2012 Hyundai Sonata Incident Date: August 14, 2024 Location: [XXX] Description of the Problem: The vehicle experienced a sudden and catastrophic fire without warning while in normal use. There were no prior warning lights, messages, or symptoms before the incident. The failure appears to have originated from the electrical system and/or engine (exact cause UNKNOWN), which resulted in th... Read more
Fire
1 injured
Incident date: Apr 1, 2025
There has been a safety recall for this vehicle for the same issue for far too long. Fords temporary remedy has made my vehicle be even more unsafe to drive causing faults with AWD, Traction control, hill assist, power steering, alternator producing to high voltage, etc. the vehicle was not legal to drive from ‘at to February do to this issues. Fords temporary remedy issued a new recall 25S76 re... Read more
JOIE BABY
MINT LATCH
(9999) - FUEL/PROPULSION SYSTEM
Apr 3, 2026
Incident date: Apr 2, 2026
The service department has identified "gasoline contamination" as the cause of a fuel system failure; however, this diagnosis is directly contradicted by both the shop’s internal test results and independent laboratory analysis.the shop performed an API Gravity test and a Styrofoam cup test.•API Gravity Result (35): According to GM Service Information (GMSi), the standard API range for #2 dies... Read more
Incident date: Jan 7, 2026
"The vehicle exhibits a recurring Loss of Motive Power (LMP) during low-speed maneuvers (intersections) and highway speeds (50+ mph). The failure is preceded by erratic instrument cluster behavior (gauge spikes) and results in a total loss of propulsion without prior warning. This defect persists despite the completion of Recall ZB7 and Recall 68C. The dealership has duplicated the failure but ref... Read more
Incident date: Apr 1, 2026
Monday, March 30, 2026 my GMC Yukon Denali had already had the recall pico test and was told it passed on September 2025 six months later March 30, 2026, driving to pick up my wife from work a tapping sound coming from the engine started and about a mile down the road from when I first heard the tapping the engine started juttering and the noise got louder like a clunking sound. I had to pull off ... Read more
NISSAN
PATHFINDER
(2024) - FUEL/PROPULSION SYSTEM
Apr 3, 2026
Incident date: Dec 20, 2025
Vehicle subject to NHTSA Recall 25V796000 (fuel system defect). In July 2025, while driving, a loud explosive sound came from the rear of the vehicle followed by raw gasoline fumes entering the cabin. Vehicle was towed to a Hyundai dealership and held approximately 120 days before being returned as repaired. In December 2025, the exact same defect recurred. A third-party diagnostic scan (performed... Read more
Incident date: Mar 3, 2026
I just got an oil change and the oil was completely gone although there was no leak found. Not even a week later my oil is low again. There is smoke coming from the back pipes and the gas is burning out quickly. I just purchased the car last year
Incident date: Mar 18, 2026
Code P0087 on a Kia Telluride indicates that the fuel rail pressure is too low. This means the engine is not receiving enough fuel, often resulting in poor acceleration, stalling, rough idle, and decreased power. It is frequently caused by a faulty high-pressure fuel pump... This is the code is threw when it stalled in busy traffic on a hill. The CEL came on at this point. Then continued to stall... Read more
Incident date: Apr 2, 2026
High voltage battery management system generated fault codes BMS_u008 and BMS_f071 during a Supercharger charging session, prohibiting drive mode. Vehicle had been driven normally to the Supercharger with no drive-prohibiting alerts during transit. After connecting to the Supercharger, fault codes manifested. Despite fault condition, vehicle continued charging to 93% state of charge before requiri... Read more
Incident date: Mar 20, 2026
SUPPLEMENTAL TO COMPLAINT ID: 11728745. My 2025 RAV4 failed at 39,919 miles. Toyota Corporate is acting in bad faith to deny the 60,000-mile Powertrain Warranty. The Case Manager repeatedly calls only after 6:30 PM when the dealership is closed to avoid resolution. Furthermore, the representative is now using "legal threats"-directing me to their legal department-as a tactic to stop me from pursui... Read more
Incident date: Apr 1, 2026
While driving on a highway, the vehicle displayed an emergency malfunction alert indicating the system was shutting down, followed by a sudden loss of propulsion. I was traveling with my children in the vehicle and had to immediately maneuver off the roadway under unsafe conditions. We were nearly struck by other vehicles while exiting. Law enforcement responded to assist at the scene, as we were ... Read more
Incident date: Apr 1, 2026
I am submitting additional documentation related to NHTSA complaint #11723932 for my 2017 Honda Pilot. I have obtained a transmission inspection report confirming that the failure was caused by a defective torque converter, resulting in internal transmission damage including the valve body and transmission oil pump. The report also indicates that the failure was not related to maintenance and repr... Read more
Incident date: Mar 31, 2026
My 2022 Kia K5 GT-Line has had a recurring check engine light fault (P0471 — exhaust pressure sensor circuit) since approximately 9,874 miles in September 2022. The vehicle has been brought to the servicing Kia dealer a minimum of five times for this same fault across nearly 65,000 miles. It has never been permanently resolved. Most critically: dealer repair records from May 2025 (56,501 miles) ... Read more
JEEP
GRAND CHEROKEE L
(2025) - FUEL/PROPULSION SYSTEM
Apr 2, 2026
Incident date: Jan 10, 2025
The vehicle is experiencing multiple system malfunctions involving the engine performance, fuel system, and electronic throttle control, including engine shaking while idling, activation of the check engine light, a “start/stop unavailable” message, limp mode (inability to switch between driving modes), and illumination of the electronic throttle control warning light. One dealership suggested... Read more
VOLKSWAGEN
ATLAS
(2022) - FUEL/PROPULSION SYSTEM
Apr 2, 2026
Incident date: Mar 11, 2026
While driving my 2021 Ford F-150, the vehicle suddenly began shaking, lost power, and shut off completely while in motion. This created a dangerous situation as I was left without acceleration while driving. Prior to the failure, there were no major issues with the vehicle. After the engine shut off, a battery warning appeared, but the battery had been in good condition and less than a year old. ... Read more
Incident date: Apr 2, 2026
the jet fuel pump is on the recall list for front wheel drive audi a 3 cars - they are only including vin numbers for that type of car - mine is all wheel drive and even though i have the same faulty part in my car they will not take responsibility for it - which is why there is a class action law suit against audi america now - so i am filing all of the things that i can to help in resolving the ... Read more
Incident date: Apr 2, 2016
After the High Voltage Battery Contactor recall service, my 2025 Tesla Model 3 Performance suffered a sudden 13% drop in range (from 303mi to 264mi at 100% charge). An official Tesla Battery Health Test confirms the battery health is at 92% in less than a year of ownership. This degradation happened immediately following the recall procedure, indicating a hardware or software defect caused by the ... Read more
GMC
SIERRA DENALI
(2018) - FUEL/PROPULSION SYSTEM
Apr 2, 2026
Incident date: Jan 24, 2026
Vehicle: 2020 Kia Sportage Issue: Excessive Oil Consumption — TSB #TSB_ENG222 I am reporting a recurring issue involving excessive engine oil consumption in my 2020 Kia Sportage. The engine is consuming oil at an abnormal rate between scheduled oil changes, requiring me to add approximately 2.5 quarts of oil every month to maintain safe operating levels. This issue first began approximately 6 m... Read more
Incident date: Jan 12, 2026
Vehicle is a 2024 Jeep Grand Cherokee 4xe (PHEV) subject to Safety Recall 78C (25V-766), issued November 2025. The recall states the engine may be contaminated with sand from the casting process, which can cause catastrophic engine failure, vehicle fire, and unexpected unrecoverable loss of propulsion. No remedy has been developed or made available by the manufacturer as of April 2026 — more tha... Read more
Incident date: Feb 6, 2026
Car has 84000 miles on it for last 15-20 thousand miles there is a smell of gas in the oil. I took to dealership they charged me to replace a catalytic converter. Not even a year later the cars engine blew up. Now needs a whole new motor there is loud knocking and car will not accelerate.
Incident date: Apr 1, 2026
High pressure fuel pump has been replaced twice in less than a year. Car has less than 100,000 miles. Both times the fuel pump went out while driving, causing loss of acceleration and stalling of vehicle. Had to be towed to shop both times.
Incident date: Apr 2, 2026
My 2025 Toyota RAV4 (39,919 miles) has a permanent "Check Engine" light. On March 18, 2026, diagnostic codes P24517F and P214502a were found, indicating a failure in the switching valve and fuel tank pressure sensor. Toyota USA and the dealer are refusing to honor the 60,000-mile Powertrain Warranty and Federal Emissions Warranty. I am reporting this as a safety defect because the vehicle may lose... Read more
Incident date: Feb 14, 2026
I am writing to notify you of an Integrated Charging Control Unit (ICCU) failure on my 2023 Hyundai Ioniq 5, purchased in October of 2023. While driving home on March 4 2026, the dashboard displayed the warning "Check vehicle electrical system," and then a "pull over safely" warning. I had to leave the vehicle in a parking lot and walk home. It was towed to a dealer on March 5, 2026 to diagnose an... Read more
Incident date: Jun 9, 2025
I experienced a check engine light and intermittent starting issues with my vehicle (Chrysler Pacifica Hybrid 2017). [XXX] At times, the vehicle would not start, but after some time it could start again. After researching the issue online, I found that there are active safety recalls for this vehicle related to the hybrid system (including battery and inverter/PIM). I immediately contacted the... Read more
Incident date: Apr 2, 2026
The Auto Idle Stop system on my 2025 Honda Odyssey fails to restart the engine when the brake pedal is released quickly after a full stop. When this occurs, the vehicle stalls completely in traffic and must be manually restarted by the driver. This has happened multiple times and is reproducible. The failed component is the Auto Idle Stop/engine restart system. The vehicle is available for inspect... Read more
Incident date: Mar 30, 2026
UNKNOWN. THE ENGINE OVERHEATED ENGULF IN HEAVY SMOKE.DISABLED.
Incident date: Apr 2, 2026
There has been a major battery recall which has not been resolved for 18 months, since the recall was issued. I have not beenable to drive this car any substatial distance on the freeway since October 2024. I have asked Nissan for a buyback of this car due to this major problem that still goes unresolved.
Incident date: Jan 12, 2026
Several times, the vehicle has failed to accelerate or respond to accellerator pedal input for several seconds. It seems to happen when switching from electric to hybrid modes, and when shifting between lower gears simultaneously. Once the switch to hybrid occurs the engine will rev high with some acceleration even if the accelerator pedal is no longer being pressed. This acceleration has happened... Read more
Incident date: Feb 1, 2024
Etorque and battery failure. Etorque was failing and coldbrook Mitsubishi said it was fine. 2 months later brought to Lee dodge/ram and told etorque bearing gone. By now 80k manufacturer warranty over 80k and not warranted despite me telling them before this mileage. This etorque should be recalled and paid for. This truck has been nothing but problems. I won’t buy anything from stelantis in the... Read more
Incident date: Mar 31, 2026
In December 2024, I was driving my 2024 Honda Accord Hybrid Sport on a clear, dry day after school when the car just completely lost power out of nowhere. The dashboard went crazy, flashing a bunch of different error messages every few seconds. Because the car wouldn't respond, I ended up in a side-impact crash. I was able to turn on/off the car after putting on my hazards and I was able to drive ... Read more
Crash
Incident date: Feb 17, 2026
The part that malfunctioner is the auto start from stop. I was at the Park and XXX light In [XXX] . My car would not start after I got to the stoplight. The auto start did not work. Important to share, this happens at least two or three times a day in my vehicle. Many times when I come My vehicle will not start on its own. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 ... Read more
Incident date: Mar 1, 2026
Had an oil change, then 2 weeks later car making noise, checked the oil and it was completely empty, so we refilled the oil. Then a month after again same issue no oil, refilled it again and now a week later it's 2 quarts low already. Also when I come to a complete stop when it is time to go again it's very slow at going or if I try to excel it takes it a very long time to actually excel I think s... Read more
Incident date: Dec 2, 2025
The fuel pump is failing and stalls when driving.
Incident date: Mar 21, 2026
My light engine comes on a few times. First it was the coolant, then the engine light came off. The next is when I was fueling my gas tank. I try to start it, it won’t turn on all the way. Third time it has happen. Went to ford they want to charge almost $900 just to fixed the vehicle. It had a recall in 2020. Bought the car used at Crain in Fayetteville Arkansas. They fix the belt and fuel pump... Read more
JEEP
GRAND CHEROKEE L
(2023) - FUEL/PROPULSION SYSTEM
Apr 1, 2026
Incident date: Mar 12, 2026
When I have already started to go in motion, for example when turning left, and I let go of the gas pedal and then press the gas again once I decide its safe to turn, my car doesn't respond to the gas for about a couple of seconds. This has also happened when I am driving on the highway and I am already in motion and I want to go faster to pass another vehicle, my car hesitates for a couple of se... Read more
Incident date: Mar 30, 2026
Vehicle shut off while driving. Dash codes said low fuel and low voltage. Tank was full and driven twice that same day for a combined 20 miles. No wrongs of failure
Incident date: Mar 30, 2026
Went to do the 10000 mile maintenance, after the oil change and changing all the filters. The truck wouldn’t start, had a mechanic look at it and he said it’s a faulty fuel pump. Called the dealership as there is a recall for that part and it was serviced less than two years ago. So it’s covered under that and the recall warranty. The dealership is refusing to fix the truck, Chrysler custome... Read more