Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 62,429 complaints - component: FUEL/PROPULSION SYSTEM
GMC
SIERRA 1500
(2024) - FUEL/PROPULSION SYSTEM
Apr 8, 2026
Incident date: Apr 7, 2026
Cruise control kicked on and won't go off. Gas fumes come from the AC unit. When driving the truck started speeding up. Now the truck is parked.
Incident date: Mar 30, 2026
While maneuvering at low speed into my garage, the vehicle accelerated forward beyond my intended input and in a manner inconsistent with a controlled parking maneuver. This resulted in famage to the front end of the vehicle, a tool bench containing equipment and the wall of the garage (interior and exterior).
Crash
Incident date: Jul 29, 2022
While going approximately 15 mph the truck shut off and said press brake to start like it does upon entry into the vehicle when it hasn’t been running, and then to put it in park. I had no gas and had to stop on the middle of the road to switch the truck into park, turn it all the way off, then restart it and then release the parking brake.
Incident date: Feb 21, 2026
Where is Ford at on the recall from like July 2025? NHTSA 25V455, safety recall notice 25S75. How long do they have to get a resolution? Seems like they have had plenty of time to resolve this issue. It seems more important than this last recall for a computer update. I can choose not to haul a trailer. I cannot choose for a stall due to loss of fuel pressure and flow from fuel pump failure. I am ... Read more
Incident date: Apr 7, 2026
When driving on the highway at the speed of traffic, the check engine light appeared and was followed by a loss of engine power. Vehicle had to be pulled over to the shoulder. After shutting the vehicle off and turning it back on, engine power was restored. Vehicle is available for inspection upon request. Safety is a major concern if unable to move the vehicle out of traffic before coming to a ... Read more
Incident date: Jan 1, 2026
I was driving to work on April 7th, 2026 and parked the vehicle at my company parking lot. Prior to parking, I noticed unusual smell and then parked the vehicle. I parked the vehicle around 8.10 am and I got the call from my facilities manager around 8.30-8.40 am that my car caught on fire and by that time I noticed Houston Fire Department extinguishing the fire. There were no check engine sign an... Read more
Fire
GMC
SIERRA 1500
(2026) - FUEL/PROPULSION SYSTEM
Apr 7, 2026
Incident date: Apr 5, 2026
137,000 Miles, regular oil changes every 4,000 miles,even adding 2 quarts during the 4,000 miles it would still come up short by 1 quart. Started throwing p0018 timing code,high pressure fuel pump on front blew off the valve cover,Im assuming due to jumping out of timing,as the high pressure pump sits ontop of one of the Camshaft rollers. Engine started knocking and is now useless.
Incident date: Nov 25, 2025
2/28/26 Driving home, heard a loud pop, notice is on the dash say check vehicle electrical system. Vehicle begins to slow down and eventually die. Called the manufacturer and had it towed to the dealership. The ICCU had failed.
GMC
SIERRA 1500
(2019) - FUEL/PROPULSION SYSTEM
Apr 7, 2026
Incident date: Sep 26, 2025
NHTSA Complaint Vehicle: 2015 Mercedes-Benz E-Class Gas Fuel Pump Filter Housing Defective Know Manufacture defect -Fuel pooling under rear seat causing fumes in cabin. Health and fire risk. Request investigation and recall/Safety consideration. -Service Center inspection Video Confirmation -Requested Goodwill and Repair by Manufacturer Senior Advisor who corresponded with the Service Manager -N... Read more
Incident date: Mar 29, 2026
7 incidents of electrical drive problem incidents 1-3car would not start despite full battery Incident 4 same thing and car went to dealer, they said know problem and they would fix it overnight by downloading new software and charge about $400 for new 12V battery Incident 5 While on freeway using cruise control card speed varied wildly I disabled cruise control and with manual throttle same prob... Read more
Crash
1 injured
Incident date: Apr 7, 2026
specifics unknown check engine light came on cpl seconds before it started overheating / leaking coolant and or transmission fluid and overheating. and I'm not sure what. started last year but I don't drive very often so the issue just started last year
Incident date: Apr 6, 2026
Approximately one month ago I had a high pressure fuel pump installed in my 2018 Hyundai Tucson. While driving on the highway, about ten minutes from home, my car suddenly burst into flames. There were no warning lights in the cockpit. There was no smoke in the cabin. Another motorist flagged me down. I got out of the vehicle just in time for it to become fully engulfed in flame. It burned down on... Read more
Fire
Incident date: Mar 9, 2026
My 2018 Hyundai Santa Fe Sport equipped with a Theta II GDI engine began exhibiting excessive oil consumption, engine knocking, and cylinder misfires consistent with the known Theta II engine defect covered under the Hyundai class action settlement. Prior to the failure, the check engine light illuminated and I experienced repeated misfires and audible engine knocking. The vehicle required frequen... Read more
FORD
BRONCO SPORT
(2021) - FUEL/PROPULSION SYSTEM
Apr 7, 2026
Incident date: Mar 26, 2026
As I was driving on the turnpike the car engine literally just shut down on me! It could have caused a serious accident. This is the 3rd time when driving the car just stopped on its own on me! Gas tank full, oil good and battery good, but the engine is not! It gave me NO WARNING either. THIS SHOULD BE A RECALL. I could have been hit all 3 times! Family came to help and tried to jump it and it wou... Read more
Crash
Incident date: Feb 22, 2026
Incident Date: 04/05/2026 Vehicle Speed: 65–70 MPH Location: [XXX] Component: Engine / Power Train / Fuel System Summary of Safety Defect: While traveling at highway speeds (65–70 MPH) with four passengers (including two children), the vehicle suffered a sudden, catastrophic engine failure without any prior warning or symptomatic noise. The Malfunction Indicator Light (MIL) began flashing r... Read more
Incident date: Apr 7, 2026
On 11/7/25 , we were driving my 2023 Hyundai Ioniq 5 to a friend's home in rural [XXX] , a trip of approximately 160 miles. At around 5:00 PM, we stopped about halfway to our destination to charge the battery. The car would not charge above 47%. While we continued to attempt to charge the battery, the console displayed a Check Electrical System Warning message, and we received the DTC P1AA700 via ... Read more
ALFA ROMEO
GIULIA
(2020) - FUEL/PROPULSION SYSTEM
Apr 7, 2026
Incident date: Apr 4, 2026
All gauges on dash starting going up and down, Anti theft light, power steering light, low fuel light. Car slipping or having hard time going and possibly the key transponder ignition / chip key anti theft shut down.
Incident date: Apr 6, 2026
Just bought a 2020 Alfa Romeo Giulia from Carvana and two days later while driving the check engine light came on along with the electronic throttle light and the auto start/stop light. While driving the vehicle went into complete limp mode in a busy intersection and I had to pull off quickly to avoid being hit by other traffic. Engine codes came up fuel pressure related.
Incident date: Apr 5, 2026
I own a 2021 Nissan Leaf subject to open recall R25C8 (NHTSA Campaign 25V655) for fire risk during Level 3 DC fast charging. The recall was issued October 2025. Nissan’s stated remedy target was late March 2026. As of today, April 6, 2026, no remedy has been provided. The affected component is the lithium-ion battery pack and its charging system. The vehicle is equipped with a CHAdeMO DC fast ch... Read more
Incident date: Apr 2, 2026
Within a matter of a few days my car has been stopping by itself. The car was smoking and stopping in the middle of the highway, my dealership is proving me with a new engine but is trying to have me come out of pocket for an fuel injector, please help !
Incident date: Apr 6, 2026
Engine light turns on every couple months. The Kia either stops accelerating and goes into “limp mode” or gives code for misfiring cylinders. Took to dealership several times, they did nothing but reset battery so light goes off. Unsafe when driving my family around and has turned into an unreliable vehicle. SO frustrating for a new vehicle to have these issues.
MERCEDES-BENZ
EQE 350 4MATIC
(2023) - FUEL/PROPULSION SYSTEM
Apr 6, 2026
Incident date: Apr 4, 2026
While driving in traffic on a 2 lane road with small shoulders, the engine stopped, dash indicated automatic shift to neutral, restart vehicle. vehicle coasted to a stop partially blocking the lane due to lack of shoulder and size of vehicle. Turned off ignition and attempted to restart. there was a click and the dashboard/electronics all went blank/off for several seconds then came back on. Attem... Read more
MERCEDES-BENZ
EQB 250+
(2023) - FUEL/PROPULSION SYSTEM
Apr 6, 2026
Incident date: Feb 11, 2026
While driving at most speeds vehicle feels like it is pulsing in power. It’s an EV and I can best describe the feeling to be like when a gas powered vehicle has a severe skip in the engine
MERCEDES-BENZ
SPRINTER 2500
(2021) - FUEL/PROPULSION SYSTEM
Apr 6, 2026
Incident date: Apr 6, 2026
My 2018 CRV was taken to Dick Ide Honda for a recall on my fuel pump. The next day I was driving my car and it just stopped running and I drifted off to the side of the road. It would not start up but had power in the car. No warning signs or lights. I had it towed back to dealer that just worked on it and they stated that they did nothing wrong and and now they need to do a system check / diagn... Read more
Incident date: Apr 2, 2026
I am submitting this complaint regarding a serious safety‑related failure involving the Totally Integrated Power Module (TIPM) in my 2017 Dodge Durango. Although my vehicle is not included in the 2011–2013 recall window for Safety Notice R0 / NHTSA 14V‑115, it experienced the same dangerous malfunction described in that recall. The TIPM failed without warning and caused a catastrophic failu... Read more
Incident date: Mar 1, 2026
Vehicle exhibits delayed deceleration after releasing accelerator. Engine RPM remains elevated for several seconds, causing the vehicle to continue applying power unexpectedly. Issue began after recent repair and was not present before. Condition is intermittent but reproducible and affects drivability.
Incident date: Feb 11, 2026
Engines has a severe issue with coolant leaking into the engine cylinders due to a design defect in the engine block. This "coolant intrusion" lead to misfires, engine overheating, and complete engine failure, and is requiring a full engine replacement.
Incident date: Apr 3, 2026
Subject: Vehicle Data Submission for Investigation DP26001 To the Office of Defects Investigation (ODI), I am submitting maintenance data for my Acura TLX Type S (VIN: [ВСТАВ ТУТ VIN]) to assist with the ongoing DP26001 investigation regarding the AWD Transfer Case (PTO) splines. The vehicle is a US-specification model currently operated in [XXX] . Maintenance Facts: At 29,000 km... Read more
Incident date: Mar 27, 2026
When braking my 2022 Hyundai Tucson to come to a stop, the vehicle continues to accelerate. I have to release the brake and re-apply the brake to fix the acceleration problem. I check the internet on this problem. They internet says it is a software problem. The vehicle shows no code and the dealer says they don't have a problem. The dealer has not check for the problem since there is no code. No ... Read more
Incident date: Apr 4, 2026
On or about Feb10 2026 near [XXX] heading North I experienced an commanded accelerator input. I was stopping for a light on a section of the road where I always lose connection with the apple carplay in the vehicle. I suspect that there is an illegal radio jammer being used. On this particular occasion the traffic stopped at this location where I typically lose the connection from the phone ... Read more
Incident date: Jan 16, 2026
On March 6th, 2026, I spent the day running errands in normal driving conditions and it created a situation that did not charge the battery or switch to gasoline. Several error lights displayed seconds before the car died. The hazard lights failed within 15 minutes of waiting for a tow truck. The dealership service department charged the battery and gave me advice to run the car at least 30 minut... Read more
Incident date: Mar 3, 2026
My vehicle was leaking oil an oil change. My vehicle started having a knocking sound. I am a single parent of a [XXX] child. The car would suddenly stop while I was driving which put me and my daughter's safety at risk. I took if to Southern Kia Greenbriar dealership to have a diagnostic test on Jan 17, 2026. [XXX] from the dealership confirmed my vehicle needs a new engine. It could be covered ... Read more
Incident date: Oct 15, 2025
A significant engine failure occurred while driving, presenting as loud knocking from the engine. The issue developed without prior warning lights or messages. The vehicle was inspected by a dealership and the problem was confirmed as internal engine failure (piston slap/engine knock). The dealership recommended full engine replacement. The engine is available for inspection upon request. There ... Read more
Incident date: Mar 27, 2026
Our 2018 Honda Odyssey repeatedly and without warning completely loses acceleration power, creating extremely dangerous driving conditions. This occurs in two distinct situations:(1)while driving at highway speeds when attempting to change lanes or accelerate, and(2)when stopped at a stop sign or intersection and pressing the gas to merge into or turn into traffic. In both situations, pressing the... Read more
Incident date: Apr 4, 2026
This motorcycle has had a history of stalling while riding, this issue has persisted through two "repairs" that the dealership deemed safe. It stalled on the way back from retrieving the motorcycle from the supposed repair and put me in a life threatening scenario when the motorcycle stalled in traffic in front of a diesel in a construction zone without any available shoulders. The error that disp... Read more
1 injured
Incident date: Apr 4, 2026
I have had recall number 25S76/25V467 on my vehicle since July 2025. The dealership keeps telling me this recall is for a software update and my vehicle is updated. ! But why would the recall still be showing as incomplete then? And how is recall 25S76/25V467 just a software update? It doesn't sound anything software related!!
GMC
SIERRA 1500
(2023) - FUEL/PROPULSION SYSTEM
Apr 5, 2026
Incident date: Mar 20, 2026
I brought my 2019 Honda Accord to dealer for safety recall for something with the fuel system. Since then, I've been having car problems with acceleration, car jerking, and numerous dash lights coming on along with the check engine light. Had a few incidents where my vehicle was not functioning properly and would break down. Had my vehicle towed once since getting my vehicle back from dealer due ... Read more
Incident date: Mar 26, 2026
My 2024 Jeep Wrangler 4xe is subject to Recall 78C (NHTSA #25V-766) regarding sand contamination in the engine. The manufacturer officially warns that this defect can cause 'catastrophic engine failure' resulting in a 'vehicle fire' or an 'unrecoverable loss of propulsion'. As of April 2026, the manufacturer has no available fix for this safety hazard. Simultaneously, the vehicle suffers from per... Read more
HYUNDAI
SANTA FE SPORT
(2014) - FUEL/PROPULSION SYSTEM
Apr 5, 2026
Incident date: Mar 17, 2026
My 2018 Honda CR-V (1.5L Turbo) has a confirmed fuel leak dripping directly onto the starter motor, creating an immediate fire hazard. A Honda dealer (Inv #XXX) diagnosed codes P219C and P219D, which are explicitly covered under Honda Service Bulletin 20-038 for a 150,000-mile warranty extension. Despite the vehicle having 131,528 miles, Honda Corporate is refusing to honor the warranty extension,... Read more
Incident date: Oct 16, 2025
Dead pedal incidents. At least 4 times in the 6months of ownership, I've experienced where when you press on the gas to go, there is no acceleration for approx 2 seconds. Its almost caused an accident 2x of the 4x times its happened. I feel it may be related to the transmission. Prior to this truck I had a 22' Lexus LS500 Fsport which I think also has the 10 speed trans and twice experienced ... Read more
Incident date: Mar 23, 2026
I am reporting an unresolved safety recall (NHTSA 26V030, Volkswagen recall 93EA) involving a high-voltage battery defect with potential risk of fire. My vehicle (VIN: [XXX] ) was purchased in the United States but is currently located in Santo Domingo, Dominican Republic. The authorized Volkswagen distributor in the Dominican Republic has confirmed they are unable to perform the recall repair, ... Read more
Incident date: Apr 5, 2026
Down to 3 gallons gas stopped and added to half a tank. Left vehicle running while filling. Pulled out of gas station and vehicle started to sputter, drove 50 more feet and vehicle died and would not restart. Confirmed unleaded and station had no reports of bad gas. Towed to repair facility where dead fuel pump was diagnosed and replaced. Ford recall 25S75 includes some 2022 expeditions but n... Read more
Incident date: Mar 5, 2026
The Integrated Charging Control Unit (ICCU) failed after just 7400 miles on 2-6-2026. The vehicle would not drive faster than 25 miles per hour and had to be towed to the dealership for repair, where it took approximately one month to be returned to me. There was a "Check electric vehicle system" message on the dashboard.
VOLKSWAGEN
ID.4
(2023) - FUEL/PROPULSION SYSTEM
Apr 5, 2026
Incident date: Sep 15, 2025
1. The vehicle accelerated rapidly and uncontrollably without my touching the gas pedal and despite my slamming the breaks. 2 The vehicle jumped a curb and slammed into a parked car. Someone could have been easily killed if they were in front of the vehicle. 3. Not yet. I will have it towed to the dealer tomorrow. 4. No, See #3 above. 5. No. This was the first time this happened.
Crash
1 injured
CHEVROLET
SILVERADO 1500
(2024) - FUEL/PROPULSION SYSTEM
Apr 5, 2026
Incident date: Mar 16, 2026
I was driving in a 70mph zone and lost all propulsion. Vehicle said to shift to neutral to start. Pulled to the side of the highway and it would not crank. Had to have the vehicle towed.
TOYOTA
GRAND HIGHLANDER
(2026) - FUEL/PROPULSION SYSTEM
Apr 5, 2026
Incident date: Apr 4, 2026
Ticking at cold start. 4/02/26 on way home from work. Truck loses acceleration while driving. Bug jumps then display says low power mode. Truck will start but will not move forward or in reverse. RPMs increase but no propulsion. Recall was performed 11/17/25 and passed inspection through Romain GMC Evansville, IN. Called Romain on 4/02/26 and was told someone would return my call 4/03/26. Still w... Read more
Incident date: Mar 16, 2026
Hello, I am reporting a safety issue involving my Ford F250 vehicle related to Safety Recall 25S75 (low-pressure fuel pump failure). Approximately one month ago, while driving on the freeway at approximately 65 mph, my vehicle experienced a sudden loss of power. This created a dangerous situation as I was traveling at highway speed and the vehicle became unable to maintain normal operation. The... Read more
Incident date: Apr 4, 2026
The electric A/C compressor on my 2022 BMW X5 xDrive45e (VIN [XXX] ) failed internally at approximately 59,000 miles, causing metal debris to circulate throughout the refrigerant system. The failed compressor and contaminated components are at BMW of Sterling (Sterling, VA) and available for inspection. This is a safety concern because the A/C refrigerant circuit provides thermal management for th... Read more
Incident date: Jan 10, 2026
On June 13, 2025, the fuel pump was replaced due to a recall. After the fuel pump was replaced and, in particular, after reading the Honda forums for this car, all the warning lights in the instrument cluster came on. After my mechanic checked my car and, with his knowledge of this type of vehicle, he recommended replacing the fuel injectors at 86,000 miles. Honda recommends replacing the fuel inj... Read more
Incident date: Apr 3, 2026
Component: Engine/Powertrain/Electrical System Incident Description: I am reporting a recurring, life-threatening "Loss of Motive Power" (Dead Pedal) in a 2024 Hyundai Tucson (Alabama-built). On multiple occasions, the vehicle has failed to respond to throttle input during high-risk maneuvers, specifically while merging into 45+ MPH traffic. The vehicle "chugs" and stalls, refusing to exceed 15 MP... Read more